Title: Norfolk/Tidewater - MICRO MARKET ASSOCIATE (Hiring Incentive eligible!) Location: United States-Virginia-Virginia Beach Job Number: 220000KV Job Summary: Performs various duties within the Micro Market and vending machines including but not limited to functionality and operation of machines, availability of products, money changing machines, payment kiosk, and ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniques, provides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties. Duties and Responsibilities: Maintains Exchange owned machines and Micro markets daily. Inspects and replenishes products to include but not limited to an assortment of various products such as sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent etc. Ensures dates regarding product shelf life for perishable items are adhered to e.g. documents the removal of expired food per the expiration dates of all food items, sanitizes areas etc., and that foods are not spoiled. Removes aged foods or other merchandise from machines and or micro market. Greets and engages customers in conversation for purposes of providing sales related assistance and opinion regarding available or sought after. Assists customers in the selection of merchandise and suggests additional items to complement the customers selections. Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems etc. Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicable machines on items being sold maintains a current price list for products and merchandise sold in the micro market. Ensures the micro market is maintained in clean and orderly manner, sweeps and mops floors, cleans countertops, wipes down coolers, and empties trash cans. Responsible for assisting with resetting merchandise in the micro market at least annually to ensure all merchandise standards are adhered to such as product adjacencies branding and placement. . Assists in relocating and installing new machines at locations, cleans interior and exterior using appropriate cleaning solutions. Makes settings and adjustments on food dispensing, liquid dispensing, and coin changer units. Collects money from vending machines, micro market, kiosks or other miscellaneous machines at locations according to established schedule. As required, accompanies vending contractors verifying cash taken from vendor owned machines. Clears coin jams and makes refunds at designated locations as required. Responsible for inventory control to include micro markets, trucks routes, etc. in both the vending and micro market systems. Collects and turn in money bags daily from Cash Handling Clerks, counts and verifies cash receipt, . Operates motor vehicle throughout the geographical area in connection with duties performed. Loads and unloads merchandise by hand or dolly, insures that merchandise is protected from damage or bad weather. Prepares and maintains Daily Trip Report of all trips made. Adheres to and/or coordinates preventive maintenance schedule i.e. oil change, tune up, brakes etc. with designated NEX personnel accordingly. Ensures to maintain proper level of fuel during the operation of the vehicle and retains all receipt regarding refueling and/or maintenance. Ensures interior of the vehicle is clean and free of all debris and returned to designated parking area at end of work day. Performs other related duties assigned. PHYSICAL EFFORT Regularly lifts and transports moderately heavy objects weighing up to 40 lbs., occasionally handles heavier items with assistance or with material handling equipment. Regular walking, bending, and reaching are required. WORKING CONDITIONS Work is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle. Drives in all types of bad weather and is subject to cuts or bruises. JOB REQUIREMENTS 1. Must possess a valid state drivers license or a valid commercial drivers license CDL. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc.. 4. Pass the GSA defensive driving course Qualifications: GENERAL EXPERIENCE One year progressive responsible clerical office or retail sales work of any kind in which the applicant has demonstrated the ability to interact with customers. SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE Half year of academic study above the high school level may be substituted for each 6 months of general experience requirement. SPECIALIZED EXPERIENCE One year of progressively responsible experience that provides the applicant with knowledge and skills in the fundamentals of retail to include retail sales services, vending store operations, and warehouse etc. Physical Requirements Frequently stands, walks, and lifts moderately heavy objects weighing up to 40 lbs. Requirements Must possess a valid state drivers license. Must possess the knowledge and skills necessary to operate a motor vehicle safely. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. Must Pass the GSA defensive driving course.
