Job Summary:
WHAT THIS ROLE WILL DO:
Support the production manager by providing agreed hospitality and superior customer service to visiting artists / talent / clients and crews.
Work with Venue Leadership and Artist Services to create unique experiences for artists that visit our venue.
Respond to talent's concerns/complaints regarding dressing rooms/family and friends rooms or service backstage and assist production to correct errors or resolve complaints with a friendly, positive attitude
Work with production manager, runners, and catering to provide overall maximum experience for BOH.
Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival.
Ensure all traces of previous occupants are removed and room is clean.
WHAT YOU WILL BRING:
2-5 years high volume experience in Hospitality/Live Nation Events/Live Entertainment Events.
Open availability for Weekends, Nights, and Non-Show Day Events/Office Hours.
Strong communication and customer service skills.
Online research skills and ability to plan ahead is a plus.
Transportation in order to retrieve anything the artist may require that we do not carry on site.
Working environment is fast-paced
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.