Overview POSITION WILL BE BASED IN HOUSTON, TEXAS Who we are Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world. As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as SlurpeeR and Big BiteR. -Brain Freeze- is a 7-Eleven registered trademark for our 53-year old SlurpeeR and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month. But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we lead At 7-Eleven we are guided by our Leadership Principles. Be Customer Obsessed Be Courageous with Your Point of View Challenge the Status Quo Act Like an Entrepreneur Have an -It Can Be Done- Attitude Do the Right Thing Be Accountable Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This Opportunity Responsibilities Job Summary: Prepare high priority new restaurants for operations turn over from Construction including equipment, technology, storage, tools and training guides. Provide training and opening support. Acts as the liaison for all departments relating to the restaurant opening. Certifies Restaurant Development Centers to support market growth. Key Duties & Responsibilities: Execute restaurant opening and sustain plans for High Priority Restaurants Complete non negotiables and turnover checklist on site and prepare/support the restaurant for associate training in partnership with the Restaurant Training team Assist in final preparation and verification prior to opening and ensure restaurant is 100% functional on opening day Provide post opening evaluations, oversite and coaching of new restaurants as schedule permits Complete initial certification of RDC's and annual certification Communicate effectively and timely with field operations and other departments Collaborate with merchandising, IT, construction, and other departments with inquiries and requests. Assists with resolution to issues that are discovered during the initial setup, training and opening. Coordinate with all departments to resolve recurring operational and design issues including documentation of feedback, observations, and analysis Expert on all restaurant menu items, equipment, processes, and customer experience Ensure all food safety protocols are in place and being utilized Participate in conference calls, meetings, and or planning sessions pertaining to restaurant openings. Qualifications Education and Experience: Education: Associates/2 - year Degree or related experience Experience: 3+ years of relevant experience Management: 1+ years of management experience Certifications/Licenses: Driver's License, ServSafe Certificate Knowledge and Skills: Experience in supporting restaurant operations and strategic thinking Knowledge of Restaurant Industry, foodservice best practices Solid understanding of Food Safety Ability to plan and execute Ability to adapt to frequent change Proficient in software systems: (Word, Excel, Power Point, Teams, etc.) Ability to travel, frequently on short notice for extended periods of time Strong project management skills
