Job Family: Engineering
Req ID: 437538
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
Our Smart Buildings help create efficient, safe, adaptable, and responsible environments. Our aim is not just to improve buildings but to create perfect places that improve people's lives.
Our Service Support Specialists conduct service agreement tasks, scheduled maintenance assignments, and project support to ensure the building automation systems inside buildings such as hospitals, universities, and industrial facilities are properly maintained and operating correctly. Why is this so important? Our ServiceSupport Specialists are the face of Siemens,and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.
Curious to see what a Service Support Specialist does on a day-to-day basis? CLICK HERE: SPECIALIST VIDEO (https://youtu.be/W6JV9XYtOKA)
As a Service Support Specialist, you will:
Executes digitalization and standard service operations strategies
Works with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and Region Americas Digital Service Center personnel
Follows safety requirements as outlined by Siemens and customers
Successfully completes assigned training as outlined in the training path
Follows mandatory policies, procedures, and standards and maintains tools and test equipment
Responds to service calls (emergency and on-site) as assigned. Performs repairs as directed on all automation system types
Responsible for completing service ticket documentation per the policy and follows maintains preventive maintenance schedules
Maintains complete and accurate documentation of services performed and generates reports within Siemens tools
Performs system checkout and startup on projects and other duties as assigned
Rotational On-Call and/or Minimal Overnight Travel - Compressed schedule performance can be a factor and will require extended hours to meet commitments
Work is generally performed at customer locations in a local area and may include time spent on construction site, which may have a moderate noise level and regular distractions
You will make an impact with these qualifications:
Basic Qualifications:
Electro-mechanical experience (either through previous experience or education) and user PC/software skill
Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
Must be willing and able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted
Experience with Microsoft Office (Word, Excel, and Outlook)
Must be 18 years of age and possess a valid driver's license with limited violations
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
Preferred Qualifications:
You'll benefit from:
Our variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $49,070 - $84,120 / year. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Ready to create your own journey? Join us today and help create a better #TomorrowWithUs!
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Our Commitment to Diversity, Equity, and Inclusion:
We value your unique identity and perspective. We are fully committed to providingequitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.
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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form (https://www.siemens.com/us/en/company/jobs/search-careers/accommodation-for-disability.html) If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .
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