Job Summary:
JOB TITLE: Coordinator- Client Marketing
Location: United States
Contract Terms: Full-time_permanent
THE ROLE:
The Marketing Coordinator (MOC) will support Marketing/Success Managers, helping them with the daily management of clients within Ticketmaster's Sports, Arts or Venues & Promoters verticals. Responsibilities include, but are not limited to, scheduling emails to the Ticketmaster database, supporting the execution of digital media campaigns (programmatic, social or SEM campaigns) and placing pixels. The Coordinator must have the ability to successfully operate in an incredibly fast-paced, deadline-driven environment with multiple ongoing assignments, and unplanned assignments and interruptions from both internal and external stakeholders. Additionally, s/he will need to prioritize and carry out these assignments effectively such that s/he exceeds reasonable internal and external expectations.
RESPONSIBILITIES:
Establish and maintain an organizational system to track requests/needs of Marketing Managers and clients to ensure no opportunities or deadlines are missed.
Execute tactical marketing initiatives utilizing Ticketmaster's internal tools or routing requests to appropriate internal teams.
Host conference calls /webex meetings to present Ticketmaster's Suite of Marketing Assets to new clients/new contacts.
Establish and maintain strong relationships with internal teams and peers.
Report results on marketing tactics when available.
In partnership with other MOCs, take on responsibility for monitoring and replying to requests from select clients. Requests may include marketing asset and reporting tools education, ability to outline strong marketing recommendations based on specific client needs, address client questions and concerns in a timely manner, etc.
Keep current on industry knowledge by participating in educational opportunities; reading trade publications.
Serve as, in some cases, the principal liaison with clients.
QUALIFICATIONS:
BA/BS in Marketing or a related field.
Minimum of two years' experience in similar role within the digital media industry is preferred.
Exceptional organizational skills.
Strong written and verbal communication and comprehension skills, and the ability to adjust style to different audiences.
Excellent attention to detail.
Ability to work effectively under pressure and tight deadlines.
Ability to effectively interact with clients and colleagues across the executive, mid-manager and day-to-day operations levels in a professional, service-oriented manner.
Proven understanding of digital media platforms and businesses.
Understanding and interest in the business side of Venues & Promoters; passion is a plus.
Ability to think independently and be resourceful in problem solving.
Strong competence in Microsoft Office products-Word, Excel, PowerPoint and Outlook.
Familiarity with content management systems, graphic web design tools and image manipulation tools is a plus.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL EMPLOYMENT OPPORTUNITYTicketmaster strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
