Job Description:
Our benefits are exceptional and include: . Health insurance . Dental insurance . Life and Accident Insurance . 401K employer contribution . Flexible Spending Account . Tuition reimbursement The Financial Navigator requires high level of professionalism, excellent problem solving & communication skills, ability to understand insurance websites. Requires high degree of critical thinking, problem solving and independent decision-making skills. This is a complex, patient contact position which provides a wide range of services oriented towards securing payment prior to services. Position requires excellent customer service skills. In this position, you will: - You will be responsible for providing financial education to patients prior to their services. This representative is also responsible for verifying patients' eligibility and benefits, providing price estimates, calculating patients' out of pocket expenses, discussing and educating patients of financial responsibility, in order to secure payment prior to services being rendered. The Financial Navigator is expected to be knowledgeable on payment options and alternatives, programs, and any other type of assistance to educate and support the patient on their financial options. - You will also negotiate payment and resolution of prior self-pay balances in order to maximize pre-service collections. Required: 2 years of experience: At least 1 year of experience in collections, Pre-Service or Financial Counseling. At least 1 year of experience in customer service. Communicate effectively with internal and external customers, and maintain effective working relationships with new and existing customers through a high degree of professionalism and excellent interpersonal/communication skills. Insurance knowledge preferred.
Education Qualifications:
No educational requirement.
Licensure/Certification Qualifications:
Come work with us
Be a part of an organization that invests in you. We are actively reviewing applications for our Health Unit Coordinator opening. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
FTE
1
Shift Rotation
Day Rotation (United States of America)
Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.
Essentia Health EEO:
Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity (EEO) at Essentia
It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.
