Job Family: Customer Services
Req ID: 436490
Sr. Learning Consultant
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
We are looking for an individual seasoned in creating learning journeys for our customers. We deliver physical and virtual learning to our customers and some internal students on a daily basis. This position will be a part of our 'Edu-tainment' team and will work with our customers each day in the classroom to develop their skillsets further.
This Sr. Learning Consultant position will be based at our Chicago IL, Detroit MI, or Alpharetta GA location. Alternatively, this role is available remotely, but will deliver classes across the US.
You'll make an impact by:
Conducting courses for customers and employees, using predefined or customized course documentation.
Independently solving problems which might occur during course conduction.
Customizing course documentation for customer specific courses.
Striving to maintain high customer satisfaction (NPS and SSI).
Leading 12 or more participants in their Learning Journey.
Acting as a technical leader for other Instructors and Consultants.
Multiply experiences from participation in train-the-trainer workshops. Transfer methodological-didactic competence to partner instructors.
You'll win us over by having the following qualifications:
Basic Qualifications:
8+ years of teaching/instructional design
A resilient and collaborative attitude, with a passion for driving continuous learning
Associates Degree or higher education
Travel of 60-85%
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
Preferred Qualifications:
10 years teaching/instructional design in technical topics
Service Delivery experience
Customer Service mindset
You'll benefit from:
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: [1] https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $88,340 - $151,440 and the annual incentive target will be 10% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location. Create a better #TomorrowWithUs About Siemens: We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Our Commitment to Diversity, Equity, and Inclusion: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI [2] here. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.
# LifetimeLearning #GrowthMindset #CustomerService #IndustrialMetaverse
#LI-VM1
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