Title: WAREHOUSE OPERATIONS CLERK (OA) Location: United States-Virginia-Suffolk Job Number: 220003TK Job Summary: Performs a variety of substantive clerical and administrative duties in connection with Distribution Center NEX Store and or NEX Store warehouse operations which involve compiling statistical data for the preparation of reports maintaining records and files reviewing invoices etc. Duties and Responsibilities: Performs all or some of the following representative functions: - Receives prepares processes and or verifies a variety of documents such as accounting shipping and receiving transfer COES Retail Price Changes RPCs Bill of Lading BOL chargebacks etc. manually and or through applicable automated systems. - Researches and or resolves discrepancies. - Coordinates processing of documents with appropriate personnel. Ensures documents are accurate and submitted in a timely manner. - Compiles and consolidates statistical data received from various sources such as warehouse distribution and NEXCOM associates vendors freight handling companies etc. for the preparation of a number of warehouse distribution reports. - Maintains a variety of records logs and files regarding warehouse distribution center and or store backroom function operations. - Types a variety of correspondence reports. - May be required to access multiple computer systems programs in the processing of necessary data. - Receives and makes telephone calls. Answers questions based on knowledge of general office functions. - Maintains liaison with a variety of personnel including vendors shippers accounting procurement etc. in performing duties. - May requisition and maintain office supplies as required. - Assists with inventory taking. - May sort and or distribute mail. - May perform and or assist with timekeeping functions as required. - Performs other related duties as assigned. - Carries out policy of courtesy and service. Exercises tact and good manners when serving and assisting internal and external customers. Focuses on fellow associates and external contact and responds both written and orally to inquiries and provides assistance in a prompt and friendly manner. Works under the general supervision of a designated supervisor. Works independently within established framework of responsibility and consults with supervisor for guidance on unusual or difficult problems. Completed work is spot checked for accuracy and compliance with instructions and procedures. TRAINING REQUIREMENT Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations. Qualifications: GENERAL EXPERIENCE 1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 2 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized.
