Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued and have an opportunity to contribute to the company's success.
As the CIO for Marketing Technology within PNC's Business Technology Innovation organization, you will be based in Pittsburgh, PA. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
This exciting leadership role will report to the Corporate Functions Chief Information Officer Group and Fraud Technology and will support and partner closely with the PNC's marketing team to enhance and build out leading edge martech solutions for PNC's leading-edge marketing, sales and data teams.
These solutions will provide our marketing team with capabilities for omnichannel engagement, marketing modernization, performance marketing, digital marketing, and marketing measurement; driving innovative technology solutions with a robust roadmap that streamline and maximize impact of marketing programs and resources that increase the impact our campaigns have to our business.
Preferred Experience/Qualifications:
- Technical depth with martech solutions in addition to a strong marketing acumen
- Subject Matter Expert on current and emerging martech (Adobe Suite, Firefly, Salesforce Marketing, Braz, Stencil, Google Platform DDC, Pega, etc.)
- Strong marketing strategy acumen (B2B/B2C)
- Player/Coach leader of senior technology professionals (Software Development/Application Architecture/Application Deployment and Servicing)
- Application Programming Interface (API)
- Agile Philosophy and DevOps Methodology
- CI/CD and Automation
- Cloud Computing
- Success navigating large, complex organizational structures
- Ability to communicate effectively to senior leadership
Job Description
Directs all Information Technology functions, services and IT governance for a business enterprise.
Establishes and drives the Information Technology strategy, plan, vision and culture to support and advance business goals.
Manages and coordinates various activities for IT units; facilitates the implementation of latest technologies, methodologies and best practices.
Develops and administers IT policies and procedures; ensures the delivery of quality services and complies to regulations.
Supervises and manages the performance of IT functions and services; participates in team management and team building.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Auditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, Process Design, Regulatory Compliance
Competencies
Analytical Thinking, Application Development Tools, IT Environment, IT Project Office/Administration, IT Standards, Procedures & Policies, Organizational Change Management, Software Quality Assurance And Testing
Work Experience
Roles at this level typically require a Masters or PhD and potentially certifications in specific job-related areas. Significant industry-relevant and management experience (10+ years) is typically required. 15+ years typically required in lieu of a graduate degree. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Masters
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
*For more information, please click on the following links:
Time Away from Work (https://www.pncbenefits.com/timeaway.html)
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary (https://www.pncbenefits.com/ft-benefits-overview.html)
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include -accommodation request- in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
