Cellphone Repair Technician and Customer Service
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Atlanta, GA, USA
13.00
Base + Commission
Full Time
Medical, PTO
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Batteries Plus Bulbs - Retail Service Advisor
Potential $32k plus with first year with commissions+ Benefits.
$1000 sign on bonus
Adding 4 more stores.
Room for quick advancement.
In addition to our competitive wages and incentive program, we offer great benefits that include:
Paid Time Off (PTO)
Health Insurance Partial Paid
Dental Insurance Options
Employee Discount Program
to help create a stable and rewarding career opportunity for those interested in sales and customer service.
Our locally Owned and Operated Franchise Group has 3 Retail sales and customer service locations in theMetro Atlantaarea with on-going expansion in both the Retail and Commercial Markets. We plan to add 4 more stores in the coming years making room for quick advancement. We have been in the business for over 25 years and own and operate one of the Nation's Top Batteries Plus Bulbs Location!
We know that our team is essential to our success which is why we offer competitive compensation, great benefits, excellent training, and we reward those that put in the extra effort. We have a trueteam-oriented work culturewhere we strive to succeed together. With a fun, diverse work environment, our team never feels like the day is dragging on.
Our ideal candidates arenerds at heart, love technology, know a thing or 2 about cars, and take joy in helping customers solve problems. They are hands on and willing to learn new skills and love to sell WITHOUT being that pushy aggressive salesman nobody likes! We train toSolve the ProblemandSell the Solution. In building our teams, we strive to hire forgrowthand believe strongly inPromoting from within our rankswhich has resulted in our entire Management Team makeup being internal promotions!
Batteries Plus Bulbs is the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of over 700 stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses, and government entities at both national and local levels.
Job Activities Will Include:
Demonstrating customer first mentality that separates us from the rest
Greeting and connecting with customers to identify their needs
Participating in Sales Activities and selling add-ons to create aOne Stop Shopexperience
Making the sales and service process EASY for our customers - Creating a memorable experience worth talking about to others
Inbound phone/internet sales and service
Operating technology-based Point of Sales system to complete sales transactions
Team contribution - Bringing your BEST to the table for a collaborative environment.
Tech assistance - Installing batteries of all shapes and sizes, fixing phones, programming Keyfobs, and more
Store operatives such as counting inventory, order ship outs, merchandising, building sales displays, preparing store for opening and closing, etc.
Qualifications:
Must be able to work a 40-hour work week that includes Saturday and Sunday shifts
Good listening and verbal communication skills
Ability to quickly gain a solid understanding of POS and Cross Reference Systems
Ability to multi-task and prioritize, follow up, and meet deadlines
Ability to calculate simple math and percentages
Strong eyesight and technical aptitude required for various types of services we offer
Valid Driver's license and reliable transportation
Must be able to lift 50+ lbs to eye level
No experience with batteries, lighting, or repair? Don't worry! We provide training in all areas of our business to help you become successful in the role. Do you have technical aptitude and the desire to help people solve problems? Are you trustworthy, flexible, and friendly? Do you have excellent communication skills? Are you a sales and customer service Rockstar? If so, you may be perfect for this Retail Service Advisor Position!
Batteries Plus Bulbs is an Equal Opportunity Employer and a Drug Free Workplace. All candidates must be willing to pass a Background Check, Drug Screening, Must be 18 years or older, Must have a Highschool Degree or Equivalent.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that this Retail Service Advisor position would be a great fit for you to expand your career, complete our initial3-minute mobile-friendly application. We look forward to meeting you!
