Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE ROLE
The Procurement Operations Senior Specialist is a newly created position responsible for facilitating operations of the US-based Global Procurement team. This individual contributor will collaborate across the Global Procurement team to ensure best practices are captured and utilized, as well as be responsible for developing and curating a library of tools and templates to promote consistent service delivery across the team. In addition to these broader operational responsibilities, the Senior Specialist will have a day-to-day role as a key administrator of applications and websites used by Global Procurement team members and stakeholders. As the administrator, the Senior Specialist will also support strategic supplier management of the companies behind the tools used by the team and stakeholders. This role reports to the leader of the Stakeholder Support team.
WHAT THIS ROLE WILL DO
Continuous Improvement
On an ongoing basis, identify opportunities to improve operational quality, efficiency, and accuracy within Global Procurement and for stakeholders who utilize its services
Prioritize improvement opportunities based on potential quantitative and/or qualitative benefits, then develop and execute plans to secure those benefits
Partner with Global Procurement leadership to develop and maintain internal processes to ensure consistent quality and timeliness in service delivery, with a focus on streamlining and automating repetitive processes, where feasible
Support category leaders with creation and ongoing development of knowledge retention tools - e.g., shared spreadsheets, databases, Box/SharePoint sites, etc. - to capture project information to facilitate ongoing supplier management and support future negotiations
As applicable, partner with IT team on implementation and ongoing improvement of procurement-related systems (e.g., P2P, contract lifecycle management, service tickets)
Procurement Administration
Serve as primary or supporting administrator (e.g., setting up/maintaining user accounts, consolidated reporting, addressing user issues/questions, documenting and maintaining policies & procedures) of applications and websites used by Global Procurement team and stakeholders, such as Amazon Business Prime (purchasing), DocuSign (e-signature), Zendesk (service tickets), SmartSheet (project tracking), and SharePoint (contract storage).
Manage GP intranet site to make negotiated agreements available to stakeholders
Provide periodic and ad hoc spend and market analysis and reporting out of Oracle and other systems in support of Global Procurement category management and sourcing efforts
Develop and maintain spend and project tracking databases/spreadsheets; work with Global Procurement category leaders to ensure ongoing quality of reported results
WHAT THIS PERSON WILL BRING
Bachelor's degree or equivalent experience required; MBA preferred
4-6 years of progressively responsible experience in Procurement Operations, Strategic Sourcing, Supply Chain Management, Financial Analysis, or Procurement Transformation
Demonstrated project management skills with ability to lead multiple, visible programs
Proficiency with MS Office required; working knowledge of Oracle, CrunchTime, BizIQ and/or other financial or procurement applications preferred
Ability to work self-directed in fast-paced environment with multiple stakeholders. Self-motivated, proactive, independent, and responsive - requires limited supervisory attention once objectives are confirmed
Strong service-oriented mindset with demonstrated ability to partner effectively with a variety of stakeholders at multiple organizational levels to solve operational challenges
Solid analytical and reporting skills with experience using quantitative data to explain complex challenges, build consensus for recommendations, and influence decision-making
Solid written and verbal communication skills, with ample experience engaging with and presenting to a wide variety of audiences
Proven track record in developing and executing project plans to accomplish defined objectives in a collaborative, cross-functional team environment involving both internal and external members
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
WEALTH: 401(k) program with company match, Stock Program
FAMILY: New parent programs & support including caregiver leave and baby bonuses, infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
