Description
An IT-oriented office that aims to revolutionize analysis by creating and supporting tools that enable analysts to create and publish analytic products more effectively. The Customer seeks support for its jointly developed analysis production and publication applications, which involves constant collaboration with the Customer's IT partners and users of the applications to ensure the full range of user needs are captured and managed. The Customer seeks to provide customer support for its applications and software features.
Work Requirements: The Project Integrator shall provide a central point of contact between the Sponsor and those who use its applications to resolve customer issues at the lowest practical support level. The Project Integrator shall attend regular team meetings to discuss ongoing application updates and improvements. The Project Integrator shall help the product owner and development team to achieve customer satisfaction. The Project Integrator shall determine the cause of any issue and explain the best solution to solve it, or document the issue for further research and follow up, if needed, to ensure resolution. The Project Integrator shall collaborate with local and community end users. The Project Integrator shall collaborate with the Sponsor and its development partners. The Project Integrator shall build sustainable relationships of trust through timely, open, and interactive communication. The Project Integrator shall follow each issue through to resolution when customers are reporting issues or mishaps.
Qualifications
Required Skills
Demonstrated experience managing requirements in an Agile development environment and consulting in a multi-project environment.
Demonstrated experience using Confluence software.
Demonstrated experience supporting project managers and subject matter experts (SMEs) by planning projects, developing contingencies, and producing schedules.
Demonstrated experience as a Microsoft SharePoint or Confluence administrator.
Demonstrated experience providing timely notifications to relevant stakeholders regarding upcoming deadlines for documentation submission.
Demonstrated experience serving as a point of contact (POC) to set up accesses for new team members.
Demonstrated experience organizing meetings, reserving conference rooms, and taking notes.
Desired Skills
Demonstrated experience with the Sponsor's finished intelligence production process applications and analytic workflow processes.
Demonstrated experience using Jira project management software.
Demonstrated experience supporting concept development, systems specifications, technical exchanges, and metrics analysis.
Demonstrated experience resolving problems to include organizing and structuring solutions to complex problems.
Demonstrated experience with coordination and collaboration with an ability to work successfully across organizational boundaries.
Demonstrated experience at the working level with the Sponsor's Project Management Framework.
Demonstrated experience proofreading, merging, and formatting documents.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2409375
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
