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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position assists customers by researching and responding to inquiries concerning their bill/s. He/She researches and processes adjustments. This position communicates extensively via email/telephone with internal and external customers to resolve domestic and international issues.
Grade 7.
Responsibilities:
Initiates inquiries to customers regarding monies owed for international or domestic shipments.
Performs account analysis and credit control activities.
Maintains customer receivable accounts.
Edits billing-related information, updates customer invoicing, and ensures proper support documentation is included.
Creates and processes manual billing entries.
Adds and maintains customer account information and requirements within various billing systems.
Processes customer payments.
Qualifications:
Prior collections experience
Working knowledge of Microsoft Word, Excel, Access, and Outlook
Must be currently located in the same geographic location as the job or willing to relocate yourself - Required
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
Employer will sponsor visas for specific positions . UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Company: UNITED PARCEL SERVICE
Category: Finance & Accounting
Requisition Number: R23038391
Location: Louisville,Kentucky
