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Last Updated: May 15, 2024

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  • Posted - Mar 05, 2022

    Epic Ambulatory Analyst United States New Healthcare IT 13 hours agoPos...

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    Virginia Beach, Virginia

    Posted - Mar 05, 2022

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    Virginia Beach, Virginia
  • Posted - Mar 04, 2022

    Epic Grand Central Analyst United States New Healthcare IT 8 hours agoP...

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    Virginia Beach, Virginia

    Posted - Mar 04, 2022

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  • Posted - Mar 04, 2022

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  • Posted - Mar 04, 2022

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  • Posted - Mar 03, 2022

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    Posted - Mar 03, 2022

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  • Posted - Mar 01, 2022

    Epic Beaker AP Analyst United States New Healthcare IT 10 hours agoPost...

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    Posted - Mar 01, 2022

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  • Posted - Feb 27, 2022

    Project Manager United States New Healthcare IT Feb 17, 2022Post Date...

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    Posted - Feb 27, 2022

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  • Posted - Feb 25, 2022

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  • Posted - Feb 24, 2022

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  • Posted - Feb 24, 2022

    Senior Health Data OS and Network Engineer United States New Healthcare...

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    Posted - Feb 24, 2022

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  • Posted - Feb 23, 2022

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  • Posted - Feb 22, 2022

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    Posted - Feb 22, 2022

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  • Posted - Feb 22, 2022

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  • Posted - Feb 18, 2022

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    Posted - Feb 18, 2022

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  • Posted - Feb 17, 2022

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  • Posted - Feb 16, 2022

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Epic Ambulatory Analyst - CTG
Posted: Mar 05, 2022 04:40
Virginia Beach, Virginia

Job Description

Epic Ambulatory Analyst

United States

New

Healthcare IT

13 hours agoPost Date

22200798Requisition #

Apply for JobShare this JobSign Up for Job Alerts

Come join us and grow your career with CTG! CTG has a new opportunity available with a Healthcare client! Apply with CTG for this exciting opportunity!

Project Duration:Consulting Position, 6+ months

Project Location:Remote

Job Title:Epic Ambulatory Analyst

Description:

CTG is seeking an Epic Ambulatory Analyst for an engagement with a client in the mid-west region. The Application Analyst participates in the overall build, documentation, operation and support of Clinical or Business applications and reports, including Epic Community Connect projects.

Responsibilities:

• Provide Epic application support (work tickets, service/change request, routine maintenance), while client focuses on important initiatives, meeting defined Service Level Agreements.

• Assist with completion of enhancement backlog requests, with a strong understanding of the potential ripple effect of making changes within the Epic Ambulatory module

• Qualified candidate will need to show a willingness to be a team player and apply application implementation best practices.

• Executes project tasks as assigned under the direction of the IS Manager and executes routine support with assistance.

• Train and mentor teammates and end users as requested

• Adheres to and enhances quality assurance standards, systems development and delivery methodologies.

• Contributes to analysis and recommendations relating to application build and functionality of systems to ensure reliability for current and/or future use.

• Manages customer relationships and follows issues through to closure. Includes all aspects of customers (technology users, IS team members, end users, etc).

• Works effectively in supporting the technical teams with project and support activities.

• Actively participates and communicates with the project and support teams.

• Communicates clearly, responsively, and purposely with customers and team members.

• Develops effective relationships with users and other IS team members to enhance the timeliness and effectiveness of technology solutions.

• Assists with projects in the planning, design, development, testing, and implementation of application software code. This could include preparing time estimates for project activities and helping develop project timelines, monitoring performance, and reporting progress toward project milestones.

• Demonstrates the ability to respond appropriately to project, departmental and customer priorities.

• Seeks to improve talents and skills consistent with overall IS direction.

• Acts as a resource for members of the application teams.

• Focuses on IS team success and promotes collaborative efforts with others.

• Shifts among different support and project roles as required by situation.

• Adapts to rapid change and manages multiple priorities.

Skills Required:

• Minimum of five years’ progressive clinical/healthcare experience within Epic Ambulatory.

• Experience with Reporting and Registries highly preferred

• Bones experience highly preferred

• Strong problem-solving & troubleshooting skills

• Self-starter with demonstrated teamwork & communication skills

• Excellent communication and collaboration skills

• Likes to dig in and understands ripple effect of making changes

• Attention to detail

• Prefer experience in multiple of the following: PT / OT, Sports Medicine, Ortho, Podiatry, Heart Institute / Cardiac

• Appreciate and break down barriers

• Best brightest, patience and grace

• Mentor and lead

• Prior consulting experience highly preferred

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary requirements toBrandon.Baumann@ctg.com.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Healthcare Application Management & Support

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Epic Grand Central Analyst - CTG
Posted: Mar 04, 2022 05:46
Virginia Beach, Virginia

Job Description

Epic Grand Central Analyst

United States

New

Healthcare IT

8 hours agoPost Date

22200792Requisition #

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CTG is hiring a Certified Grand Central Analyst for a 3 Month Project. This is a remote project.

Job Summary: Exhibits the highest degree of expertise in one or more specialized areas supporting Epic EHR. Able to function independently within technical and organizational area (s) of specialization. Provides support and guidance to all levels of functional management throughout organization, acting in the capacity of functional, business or information consultant. Expected to focus 80% or more time engaged in supporting Epic design, build, testing and support. Reports to Director level in Information Services

We are looking for Epic Grand Central certified builder/analyst (expertise in Dashboard, Transfer Center and Bed Planning) to start immediately for a period of 3 months, and can be remote.

Licensure and Certifications: Epic Grand Central Certification Required

• Minimum Requirements: Work requires the level of knowledge normally attained through completion of a Bachelors degree in Computer Science or Information Management.

Minimum of 2 years of direct Epic build, implementation and support experience in addition to 6 years progressive experience in Information Services or combination of Information Services and direct Health Care experience. Medium to Large-scale implementation/upgrades Comprehensive test plans development

Large Hospital/IDN Information Technology Experience and/or Healthcare Operations Experience EPIC Application Certification plus one additional Primary or Secondary EPIC Certification. Large Project Management Implementation/Upgrade Facilitation Integrated Systems Architecture Planning, Development and Implementation Technical Collaboration (e.g. Interfaces, Hardware and Reporting) Team Leadership Coaching and Mentoring Triaging On-call/DR/BC Strong oral and written communication skills

2 years of direct Epic build on current software version 6-8 years progressive experience in Information Services or combination of Information Services and direct Health Care experience Project resource and budget management

Licensure and Certifications: Epic Grand Central

If interested- Please apply directly and email Morgan.Fisler@CTG.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Application Management & Support

  • Education Level: Technical Diploma (12 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Infrastructure Delivery Director - CTG
Posted: Mar 04, 2022 05:46
Virginia Beach, Virginia

Job Description

Infrastructure Delivery Director

United States

New

Sales & Business Development

8 hours agoPost Date

22200787Requisition #

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CTG is looking to continue our growth within Digital Transformation and were seeing a new Infrastructure Delivery Director.

The Director will support the management of the delivery of consulting services to clients to help them achieve IT-related solutions to business goals. Additionally, they will be accountable for staff development, employment satisfaction, talent retention, and the quality of work delivered throughout assigned business or market segment. The Director will participates in sales activities at assigned clients to promote their delivery solutions group and CTG. A key goal for this role is to support the development of solutions and thought leadership to further the growth of the service line while working closely with recruiting to identify and attract qualified candidates to join the solution group.

Responsibilities:

  • Company – Driving Business and Generating Revenue

  • Brings strong business acumen to building the Infrastructure and Cloud Delivery practice in NA

  • Ensures we are consistently using best industry practices for cloud/infrastructure deliveries, leveraging CTG global processes where possible (but also contributing to advancing global practices)

  • Develops and implements systems, tools, training, and best practices to improve quality and gross profit performance for cloud and infrastructure clients

  • Develops and manages client relationships to encourage client retention and generation of new business

  • Supports the development and growth of strong vendor and client relationships

  • Supports the development of capabilities and assets, including solutions and thought leadership so CTG can leverage tools and best practices to address client’s complex business and technical issues

  • Provides subject matter expertise and participates in client proposals and sales presentations

  • Manages engagement financials to meet planned profit goals

  • Ensures capture of best practices and lessons learned and engagement deliverables to CTG knowledge bases

  • Support Client Partners in account planning

  • Manages P&L for all responsible engagements

  • Customer - Improve Client Satisfaction, Protect and Grow the Base

  • Establishes customer relationships and become ‘trusted advisor’ to client senior leadership

  • Leads effective delivery and quality oversight for all assigned engagements

  • Delivers projects on-time and within budget including delivery of high quality deliverables that meet the client’s expectations

  • Secures clients as “Reference Sites”

  • May perform billable work for the client

  • Colleague – People Developer

  • Serves as a leader with the NA Delivery organization, providing strong digital technology experience and delivery practices that can be leveraged across all NA engagements

  • Proactively oversees resourcing of 50-200 CTG associates to support CTG goals

  • Leads by example, proving a role model for team members

  • Mentors and develops team members and effectively provides developmental feedback to individuals

  • Completes employee appraisals for all direct reports on an annual basis, if applicable

  • Actively involved in identifying and recruiting top talent

  • Supports the transition of new hires and/or counseling team members into their new project

  • Complies with CTG processes and methodologies and assures assigned staff achieve compliance

  • Develops and delivers learning, while promoting a learning environment within the team

  • Actively manages bench time on projects which add value to the practice line and CTG

  • Inspires project teams through strong coaching, mentoring and knowledge sharing

  • Career

  • Proactively manages own staffing and career to develop self and support CTG goals

  • Demonstrates effective networking within CTG and effective use of CTG leadership for the benefit of the engagement team and client

  • Participates in regional and local associations relevant to CTG services

  • Participates in the development of thought leadership

  • Develops skills and knowledge in new solutions

  • Engagements:

  • Successfully perform all responsibilities of delivery executive

  • Coach and mentor delivery executives as required

  • Ensure successful delivery of segment projects totaling up to $10-30 million of revenue

  • Manage a budget of $5 - $20M

  • Provide pricing support

  • Develop, implement, and maintain project fulfillment strategies and processes to deliver planned profitability and client satisfaction

  • Ensure all project teams understand, buy-in, and follow the processes

  • Perform other responsibilities as assigned

Qualifications:

  • Bachelor’s degree or higher

  • Minimum 8 years’ experience in business development, project management and leadership with a focus on consulting

  • Expert in IT business development and project management, and negotiation/interaction with client executives

  • Expert in consulting, sales, information technology industry, personnel management and business finance skills

  • Experience working with off-shore teams

  • Experience in providing advice to high-ranking client management in an IT consulting business environment

  • Competence in leading large, concurrent consulting engagements

  • Strong verbal and written skills

  • Experience in leading, mentoring and growing teams

  • Strong record of managing profitable engagements

  • Expertise in management, sales and marketing activities, including relationship building, planning, executing, and implementing strategies with key decision makers

CTG offers full benefits for salaried employees including health/vision/dental coverage, 401k, disability insurance, tuition reimbursement and more. Come join our team today!

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: Yes, 5 % of the Time



Job Detail

Supply Chain Professional - CTG
Posted: Mar 04, 2022 05:46
Virginia Beach, Virginia

Job Description

Supply Chain Professional

United States

New

Information Technology

12 hours agoPost Date

22200776Requisition #

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CTG is seeking to fill aSupply Chain Professionallong-term contract opening.

Location: Remote, work from home

Duration: 12 months+

Description:

Our client is looking for an experienced supply chain professional to partner with their IT / PMO and Business Transformation teams to drive optimization through process, people and system solutions. The Position will be responsible for working day-to-day with your Procurement stakeholders to drive strategy, roadmap and plan to deliver priorities that meet the needs of current and future business transformation needs. They will be working with the senior leadership in Procurement and IT so prior experience working at that level is highly desirable. The incumbent should understand Procurement, Supply Chain and Finance business function and processes to influence and drive strategic decisions. Additionally, the position requires hands-on experience in gathering requirements, designing, building and testing in an ERP System and Ariba environment.

This individual will have the opportunity to work on multiple SAP Ariba module implementations to improve the company’s Supply Chain. The ideal candidate will have deep process re-engineering experience and be self-directed, motivated, and comfortable working in an extremely fast-paced environment. Experience optimizing global supply chain, with a focus on Procurement, SAP S4 HANA, SAP Ariba, and associated technology is preferred. Flexibility and adaptability are key attributes needed for success. This individual should also have strong analytical, project management and leadership skills to handle a variety of activities and complexities spanning the organization, while working at both a very detailed and strategic level.

This position requires influential skills to drive changes resulting from either the process changes, additional functionalities or system enhancements. Expectations include defining/refining overall solution Journey Mapping and supporting delivery efforts for each facet of Business Change Management, including supporting PMO Alignment, Stakeholder Analysis and Communication, Change Impact and Management, Readiness Assessments, Organization/Operating Model Alignment, Job-Role Mapping, End User Training Strategy/Material Development/Train the Trainer, User Adoption Tracking and Management, and Value Realization.

The key aspect of this role is to provide leadership, direction, decision making, Change Management and Training/Learning expertise to support the Procurement Organizations role in System Implementation.

Duties & Responsibilities:

  • Lead the Procurement workstream in order to meet the Corporate/Procurement Strategic objectives of projects

  • Lead/drive meetings and cadence with the senior leadership in Procurement for strategic priorities, key business transformation initiative or roadmap discussions.

  • Provide timely updates and elevate critical risks to project management and senior-management teams.

  • Participate in work session projects involving strategy, implementation support, and Enterprise Resource Planning (ERP) optimization related to Information Technology (IT) operations, business processes, security, and data integrity. Obtain and document all requirements and gaps.

  • Work with functional stakeholders, both within workstream and other workstreams to define and manage business processes and technology roadmaps in support of long-term strategies.

  • Accountable for functional workstream and/or project activities

  • Lead/Participate in interactive discussions regarding requirements and drive it to solution.

  • Interact/partner with the business and other key stakeholder in other workstreams to understand their needs and to support the design, facilitation, testing, training and executing the change management and communications plan across Global Procurement

  • Stakeholder identification and management

  • Manage change to project scope & schedule

  • Lead virtual project team ensuring they are motivated, focused on the right tasks and aware of their timescales and roles in the overall project, in order to meet the schedule dates

  • Encourages open exchange of information through collaboration and teamwork, to enable balanced feedback on current and to be Procurement process, standard and custom SAP transacting must be clear.

  • Ensure resources required for project tasks are proactively scheduled with management.

  • Change Management (drive changes to business processes & organization model)

  • Provide up-to-date and accurate project status information to stakeholders, PMO, and Exec Sponsors on a regular basis.

  • Delegate project tasks to team based on skill sets and experience levels

  • Manage the coordination and development of test cases, guide the business users through the testing phase, development of training material and execution of end user training and identifying training participants.

  • Track risks, issues, actions during the lifecycle of projects and escalating, where required, to the PMO and project sponsors

  • Develop spreadsheets, process maps, test cases to document requirements, systems/process gaps and decisions

  • Compliance with IT/PMO policies and processes. Seek opportunities to improve the efficiency of both where applicable

  • Define and implement KPIs for Project metrics.

  • Where required from time to time, you may be required to perform extra duties as requested by your manager outside the scope of this job description.

Required Experience and Skills:

  • Bachelor’s or master’s degree in Business or relevant field

  • SAP Ariba (min. 3 years of experience)

  • Hands-on project and change management leadership experience within a large-scale SAP Ariba implementation using waterfall and/or Scrum/Agile methodology.

  • Minimum 2-4 years of work experience in Procurement/Supply Chain or related function

  • Should be able to demonstrate experience in building project plans, owning & executing projects.

  • Flexible and adaptable; able to work in ambiguous situations; resilient and tenacious with a propensity to persevere

  • Organized with a natural inclination for Procurement strategy and tactics

  • Acute business acumen and understanding of organizational issues and challenges

  • Ability to influence others and move toward a common vision or goal

  • Must be a team player and able to work collaboratively with and through others

  • Proven communication skills, both written and verbal and listening with ability to clearly articulate messages to a variety of audiences.

  • Problem solving and root cause identification skills a must have

  • Ability to have tough conversations and diplomatically address risk and resistance

  • Solid organizational skills including attention to detail and multi-tasking skills

  • The candidate should have subject matter expertise in at least one of the functional areas preferably in Procurement or Supply Chain execution

  • Knowledge of Supply Chain Execution tools, SAP ERP system, SAP Ariba, etc. is required

  • Proficient knowledge of the systems implementation and development life cycles

  • SAP Ariba / SAP S4 HANA essential related to Procurement and Supply Chain

  • Manage multiple competing priorities

  • Modules: SCC, SLP, and BI

  • Integration with SAP and S4 HANA

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group is required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contactTheresa Hillard at 888-284-6551 ext. 2108 or theresa.hillard@ctg.com. Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Business Analysis

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Salesforce Business/Quality Analyst - CTG
Posted: Mar 04, 2022 05:46
Virginia Beach, Virginia

Job Description

Salesforce Business/Quality Analyst

United States

New

Information Technology

12 hours agoPost Date

22200779Requisition #

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CTG is assisting a client for a Remote Business Analyst!

Pay Rate: $75.00

Mon-Fri

Summary

This position will play a key role in the growing CRM technology team. The successful candidate will have a record of success as a Business Analyst or Admin working in the Salesforce ecosystem. Responsible for partnering with our business teams to identify opportunities to drive growth, document new requirements, and ensure technical delivery quality. This position will also play a key role in support and improvement of growing Salesforce org. Ideally suited for a highly disciplined self-starter with outstanding collaboration & communication skills and deep knowledge of the Salesforce platform.

Principal Duties

  • Be a trusted technology partner for our businesses

  • Work with stakeholders on requirements gathering and documentation

  • Help drive standardization overall quality assurance processes for Salesforce development work

  • Document and execute test cases for both new features and regression

  • Execute stakeholder demos/displays of Salesforce functionality

  • Collaborate & communicate effectively with internal product team, business sponsor, executives, vendors, and stakeholders

  • Produce business process and technical solution documentation

  • Provide higher level support to the Salesforce environment

Education, Experience and Skill Requirements Experience:

  • Ideally 5 years total professional experience as a Salesforce Administrator, Developer, or Analyst working with Sales/Service Cloud Lighting

  • Mortgage Industry experience a plus

  • Experience with JIRA a plus

  • Proficient in MS Office Suite – PowerPoint, Excel, Word, Visio

  • Individual must be a confident team player who is able to collaborate well with others, mentor new team members and provide constructive feedback

  • Ideal candidate will thrive in a fast-paced environment with the ability to manage competing priorities

Education / Certification / Special Skills:

  • BS in Computer Science or similar technical

CTG is a leading provider of digital transformation solutions and services that accelerate clients project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. Its a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Business Analysis

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Senior Delivery Manager - PMO Lead - CTG
Posted: Mar 04, 2022 05:45
Virginia Beach, Virginia

Job Description

Senior Delivery Manager - PMO Lead

United States

New

Management

8 hours agoPost Date

22200786Requisition #

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CTG is building a new Solutions Delivery Organization and is looking for a high energy, results oriented technology executive to create a world-class, innovative team.

This Senior Delivery Manager coordinate engagements between the delivery centers and help them make improvements over time. Accountable for developing a portfolio level report of engagement status including: financials, quality, schedules, resources and utilization. Administer the North American Quality program. Manage a team of high performing project managers. Be the center of excellence for the PMO. Works closely with delivery and resource managers.

Responsibilities:

  • PMO lead

  • Manage and lead the activities of the Program Management office for North America

  • Lead the documentation of the Program Management office

  • Lead the assessment, development and implementation of standard processes and methods across all engagements. Including: governance, project framework, resource management, quality, reporting and risk management.

  • Lead the inventory of current and planned projects

  • Lead the development of detailed project plans

  • Lead the development and implementation of the communication strategy

  • Lead the collection, monitoring, and reporting of project status information

  • Ensure engagement leads provide status reports against deliverables as defined in the plan and work breakdown structure

  • Accountable for the delivery of scope, schedule and budget for all projects in the portfolio in the Pursuit, Ramp, Execution and Closure stages of the Engagement Lifecycle.

  • Demonstrates continuous improvement in project delivery, e.g., process efficiency, cost management, quality improvements, relationships and reputation

  • Company – Driving Business and Generating Revenue

  • Ensures capture of engagement deliverables and lessons learned to CTG knowledge bases

  • Complies with CTG processes and methods

  • Customer – Improve Client Satisfaction, Protect and Grow the Base

  • Coordinate engagements between delivery centers. Makes improvements over time.

  • Administer the quality program for North America.

  • Participates in client proposals to ensure PMO best practices are being utilized.

  • Ensure client QBR’s are successful by ensuring appropriate project information is readily available, and actively identifies additional challenges

  • Provides best practice, insights and/or expertise to others

  • Maintains a high level of client focus within the delivery organization

  • Communicates clearly and concisely, using appropriate level of detail, terminology and style

  • Colleague – People Developer

  • Potentially manage a team of Project Managers.

  • Identifies strong leaders and empowers them to get the job done

  • Working with HR, builds appropriate processes and tools to develop and nurture employees from entry level to senior manager

  • Directly mentors team members and provides timely and helpful feedback

  • Understands the company strategy, and can translate it into actionable direction for the Delivery Organization

  • Assigns responsibilities to effectively take advantage of team members skills and address development needs

  • Resolves employee issues, concerns, and conflicts; escalates to leadership appropriately

  • Completes employee appraisals for all direct reports on an annual basis

  • Career

  • Proactively manages own career to develop self and support CTG goals

  • Develops skills and knowledge in new solutions

Qualifications

  • Bachelor’s degree in a technology area, MBA preferred

  • PMP certified

  • Project Management Office

  • Experience managing IT projects of $500k - $5M

  • xpertise in MS Office Project Server or similar solutions

  • Proficient in all SW Development Life Cycles, e.g. Waterfall, Agile, Iterative, etc.

  • Knowledgeable in project management methodologies, e.g. Scrum, Kanban, etc.

  • Expert working with blended global project teams

  • IT Service Management experience, strong client interface and delivery background in IT projects

  • Outstanding organizational skills, experience leading large organizations and deploying the management practices to do so efficiently

  • Proven people developer, able to create a culture of growth, communication, and excellence

  • Excellent communicator, capable of distilling the solutions strategy to an executable plan at every level of the delivery organization. Articulate and succinct in executive communications, both internally and to clients

  • Superb collaborator, capable of building strong relationships internally and externally, and working across organizational boundaries to achieve outstanding results

  • Expertise in project management and industry best practices

CTG offers full benefits for salaried employees including health/vision/dental, 401k, disability insurance, tuition reimbursement and more. Come join our team today!

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: Yes, 5 % of the Time



Job Detail

Business / Systems Analyst - CTG
Posted: Mar 04, 2022 05:45
Virginia Beach, Virginia

Job Description

Business / Systems Analyst

United States

New Hot

Information Technology

10 hours agoPost Date

22200772Requisition #

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CTG is currently seeking several levels (Junior through Senior) of experienced Business / Systems Analyst to join our team for a contract to hire opportunity in the financial services industry. These are remote opportunities with core business hours of 11am to 4pm Pacific time.

Ideal candidate will have experience in SQL as well as in one or more of the following languages: .Net, C#, or Java and a strong understanding application architecture and design.

Location: Must be located in one of the following States to be considered for this opportunity: AK, AR, AZ, CO, CT, FL, GA, ID, IL, IN, IA, MI, MN, NV, NH, NC, OR, PA, SD, SC, TX, VA, WA, WY.

Primary Functions: Collaborates as a member of a Product Development Team in the analysis of system specific user stories and technical processes of product capabilities. An active collaborator with Product Development Team members in the development of products to achieve strategic business outcomes.

Duties and Responsibilities:

Identify and solve business problems by collaborating in the development and implementation of value driven business solutions

Develops a working knowledge of credit union product capabilities

Develops general knowledge of current and emerging technology solutions

Identify and document user stories and specifications

Document system architectures, data flows, and relationships to business processes

Prioritize user stories to facilitate feature development

Collaborate with Product Development Team members on test case documentation

Collaborate with Product Development Team members on test case execution and acceptance

Document and track user stories related to defects and resolution

Participate in the coordination activities for implementation planning and execution

Work closely with other analysts to collaborate in knowledge sharing activities

Perform other duties as assigned in support of team efforts and results

Requirements:

Bachelor’s degree required in a discipline such as computer science, information systems, or equivalent work experience. Creditable Experience in Lieu of Education

Certifications in Agile, SCRUM, MCSE, and/or CISA preferred.

Ability to effectively communicate both verbally and in writing at a variety of levels to include business stakeholders, vendors, technical teams, customers, and management.

At least a year of professional experience as a Business Analyst and/or System Analyst.

Familiarity with Agile and DevOps practices and methodologies to include SCRUM and Kanban.

Familiarity with software development lifecycle, operating systems, tools to test software applications/systems, development/modeling tools, and time management skills.

Able to work as part of a large or small team.

To be considered, please immediately apply to this requisition using the link provided

Referrals are greatly appreciated!

Drug testing and/or other employment-related inquires may be conducted.

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Systems Analysis

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Intranet Operations Manager - CTG
Posted: Mar 03, 2022 03:48
Virginia Beach, Virginia

Job Description

Intranet Operations Manager

United States

New

Information Technology

13 hours agoPost Date

22200764Requisition #

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Duration: 9 months

Location: 100% Remote

Job Title: Intranet Operations Manager

Pay Rate: Based on experience

Overview:

Our company is recruiting for a temporary employee communications expert to lead the development of our new Global corporate intranet. The new intranet will provide a central location for the intuitive navigation to tools and services and a centralized method for delivering news and information to over 140,000 employees in 180 markets around the world. This individual will spearhead the development in partnership with our China based IT team and lead the project from development phase to launch. The position resides in the Corporate Communications team reporting to the Director of Global Employee Communications. This position is full-time, limited duration to see through the creation of the intranet site and its roll-out to the employee base.

Roles & Responsibilities:

• Partner with our HR Technology team to develop organization, UI and content requirements for submission to the global IT team for site development.

• Daily management of IT team in China to ensure all organization, UI and content requirements are met.

• Manage creative development of Intranet in partnership with our Brand team and ensure all creative elements are visually engaging, intuitive and “on brand”. Ensure IT understands and is following brand guidelines.

• Lead usability testing with employees and key stakeholders. Work with IT and HR to identify navigation and usability problems and suggest improvements to ultimately create a best-in-class knowledge management tool.

• Manage all review process and key stakeholder approvals.

• Ability to work non-traditional hours to accommodate meetings in China time zone, potentially including late evenings.

Education and Experience Requirements:

• At least 2 years’ experience managing the development of corporate employee intranet sites, or similar digital platforms, preferably for a global multinational company.

• Ability to align with strategic organization vision so the intranet fulfills the promise and intent of optimizing the flow of information to all employees.

• Knowledge of best practices, industry trends and prevailing web technologies in the intranet development space.

• Experience closely partnering with global IT teams, HR and other key stakeholders to capture and communicate associated requirements.

• Excellent communication, organizational and project management skills with a proven ability to think creatively to problem solve and pivot to a resolution as needs arise.

• As existing intranet is SharePoint based, must have experience designing and updating pages and sites built on SharePoint.

Behavior Characteristics:

• A sense of humor and a can-do attitude that aligns with our company culture.

Additional Information:

• No third party resumes will be accepted

• CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

• Drug testing and/or other employment-related inquiries may be conducted

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)!

• CTG is an Equal Employment Opportunity employer

• CTG is an E-Verify Company

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Operations Management

  • Education Level: None

  • Work Remote: Yes

  • Travel: No



Job Detail

Epic Beaker AP Analyst - CTG
Posted: Mar 01, 2022 03:21
Virginia Beach, Virginia

Job Description

Epic Beaker AP Analyst

United States

New

Healthcare IT

10 hours agoPost Date

22200733Requisition #

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CTG is seeking a Beaker AP Analyst for a healthcare client on the East Coast!

Project Duration: 10-12 months

Project Location Remote with possible initial travel/for big milestones (client is located in Atlanta, GA)

Job Title: Beaker AP Analyst

Description: Full-time contract

Job Summary:

• Exhibits the highest degree of expertise in one or more specialized areas supporting Epic HER

• Able to function independently within technical and organizational area (s) of specialization

• Provides support and guidance to all levels of functional management throughout organization, acting in the capacity of functional, business or information consultant

• Expected to focus 80% or more time engaged in supporting Epic design, build, testing and support

• Reports to Manager or Director level in Information Services

Requirements:

• Epic Beaker AP Certified, required

• Medical Technology background a strong recommendation

• Minimum of 3 years of direct Epic build, implementation and support experience in addition to 10 years progressive experience in Information Services or combination of Information Services and direct Health Care experience

• Large-scale implementation/upgrades Comprehensive test plans development

• Preferred Qualifications: BS Computer Science or Healthcare preferred

To be considered for this opportunity, please apply directly through our website or email your Word version resume and compensation requirements to crystal.zerr@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Application Management & Support

  • Education Level: Technical Diploma (12 years)

  • Work Remote: Yes

  • Travel: Yes, 5 % of the Time



Job Detail

Project Manager - CTG
Posted: Feb 27, 2022 03:35
Virginia Beach, Virginia

Job Description

Project Manager

United States

New

Healthcare IT

Feb 17, 2022Post Date

22200644Requisition #

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CTG is assisting a client in New Hyde Park for a Profect Manager!

Pay Rate: Based on experience

2-3 weeks of on-site training

Responsibilities:

  • Project Methodology in the creation of the project plan.

  • Defines and develops project plan including schedule and funding limitations, define required roles and tasks, standard PMI PMBOK project management activities.

  • Develops weekly status reports and modifies schedules

  • OCIO umbrella

  • Improving community/population health outcomes

  • High level visible projects

  • Work with combination of business/clinical analysts, PMs, etc.

  • Role is about relationship management

  • Implementation

  • Clear vision of outcome of project, bigger strategic goals

  • Build relationships with business and technical teams

Required Skills:

  • 2-4 yrs exp IT project management

  • BA Degree

  • MS Project, CA Clarity or related PPM tool

  • PMP a preference, not hard requirement

  • Population health background is an advantage

  • HIE experience preferred

For immediate consideration please email rebecca.olan@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Business Analysis

  • Education Level: Associate's Degree/College Diploma (13 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Healthcare Project Manager - CTG
Posted: Feb 25, 2022 04:46
Virginia Beach, Virginia

Job Description

Healthcare Project Manager

United States

New

Healthcare IT

11 hours agoPost Date

22200680Requisition #

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CTG is seeking seasoned Healthcare Project Managers to continue growing our talent network. Join our team today – we’re excited about upcoming, long-term opportunities with prominent healthcare organizations!

Job Summary:

Work will be analytical and collaborative - relevant activities include, but are not limited to the following:

  • Lead project management activities from end-to-end

  • Evaluating the scope of a project and identifying critical factors to ensure success completion

  • Developing detailed project plans, timelines with clear milestones and workflows to support the implementation of the project

  • Identifying key project resources and ensuring their adherence to the project plan

  • Facilitating program implementation

  • Defining and reporting on key measures of success

  • Monitoring performance tracking progress against targets/identified goals

  • Have the ability to communicate with clients (both internal and external) on a wide range of digital healthcare topics

  • Design and manage databases and document repositories as required

  • Documents activities and develop feedback reports to communicate project findings and activities to collaborators and others involved (e.i. workflows, processes, etc.)

  • Can define, deploy and utilize a clear escalation plan/path as required by the project(s)

  • Perform other-related duties as assigned or requested

Requirements:

  • Bachelor’s Degree Required

  • 10 plus years of Project Management experience, with specific experience related to Healthcare in a clinical setting

  • Expertise with Epic, Cerner, or other EMRs preferred

  • PMP certification preferred

  • Must be extremely detail oriented, with an ability to develop and deliver high quality work products (e.g. reports, PowerPoint presentations, excel files, etc.)

  • Is competent, self-motivated and able to work independently receiving minimal supervision

  • Has strong interpersonal and communication skills, can manage multiple projects at various stages and work cross-functionally

  • Serves as a facilitator, coach, and change agent in leading projects and multidisciplinary teams

  • Directs and completes projects as assigned

CTG Consultants are eligible for full medical, vision, and dental benefits, PTO/holidays/sick time, supplemental insurance coverage, tuition reimbursement and many other great benefits.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Project Management & Administration

  • Education Level: None

  • Work Remote: Yes

  • Travel: Yes, 5 % of the Time



Job Detail

Lead DevOps Engineer - CTG
Posted: Feb 24, 2022 05:55
Virginia Beach, Virginia

Job Description

Lead DevOps Engineer

United States

New

Information Technology

15 hours agoPost Date

22200692Requisition #

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Duration: 9 months

Location: Remote (Central and Eastern time zones)

Job Title: Lead DevOps Engineer

Pay Rate: Based on experience

Overview:

Provide advanced deployment and support of enterprise software solutions, digital intelligence, and cloud platforms through continuous integration, continuous testing, continuous delivery, and configuration management.

• Working knowledge of continuous integration, continuous delivery, continuous testing, and configuration management methodologies.

• Contribute to an atmosphere of cross-functional teamwork within the company’s Agile project life-cycle and ability to act within an Agile environment working with user stories, iterative development, continuous integration, continuous delivery, continuous feedback, etc.

• Thorough knowledge of common DevOps technologies.

• Thorough knowledge of command-line tools in Windows and Linux environments.

• Adhere to technical standards and participate in standards evolution.

• Understand the importance of teamwork and coordinated activities.

• Demonstrate effective communications skills at the team and departmental levels.

• Working knowledge of analytical thinking concepts and techniques.

• Work with the technical organization at large to understand its CI/CD and release management needs and be able to transform that understanding into solution requirements.

• Mentor junior members in continuous integration and continuous delivery concepts.

• Participate in cross-functional design and troubleshooting activities at a departmental level.

• Learn, design, and code in at least one development language and integrate multiple tools through their APIs, command line interfaces, etc.

• Design, code, and test systems with a long-term mindset of maintainability.

• Adhere to technical standards and participate in standards evolution.

Education and Experience Requirements:

• GCP Experience a plus

• Understanding of Data Science and plus

• Understand of GCP products that support Data Science a major plus

Additional Information:

• No third party resumes will be accepted

• CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

• Drug testing and/or other employment-related inquiries may be conducted

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)!

• CTG is an Equal Employment Opportunity employer

• CTG is an E-Verify Company

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Systems Engineering

  • Education Level: None

  • Work Remote: Yes

  • Travel: No



Job Detail

Senior Health Data OS and Network Engineer - CTG
Posted: Feb 24, 2022 05:53
Virginia Beach, Virginia

Job Description

Senior Health Data OS and Network Engineer

United States

New

Healthcare IT

13 hours agoPost Date

22200449Requisition #

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Come join us and grow your career with CTG! Apply with CTG for this exciting opportunity!

CTGs premier client has a contract assignment for a Senior Health Data OS and Network Engineer

Type: Long Term Contract

Job Title: Senior Health Data OS and Network Engineer

Location: Remote

Support the Department of Veteran Affairs (VA) Electronic Health Record Modernization (EHRM) program as a Senior Health Data OS and Network Engineer.

Review LAN traffic in AITC, VA WAN traffic to Medical Centers and identify abnormal behaviors in traffic patterns. Develop reports using NetScout and other monitoring tools for bandwidth, latency, and application specific messages. Review message logs to make sure all packets are encrypted. Validate and monitor Operating System logs for both Windows and Linux. Validate configuration on the Linux servers after system upgrades and patching. Validate the successful patching to Windows 2012 and 2016 systems, including installation of application, configuration of Roles, Features, policies, and setting to ensure they comply with VA requirements Analyze systems attached to a Storage Area Network are configured with Multipath IO Policy to achieve redundancy and optimized performance.

Review NIC teaming configuration for network redundancy and recommend updates to settings for optimizing throughput and performance. Analyze Windows Clustering for High Availability and recommend allocation of resources to the appropriate roles to maintain application requirements. Conduct quality assurance on 36 instances of Red Hat Linux which make up the VX130 Shadow Systems. Validate that Linux authentication with Centrify Software to Windows Domain Controller both support PIV card authentication. Validate systems that are added to the monitoring tools (SCOM and Solarwinds).

Support troubleshooting events and provide recommendations to optimize server performance Perform daily review of event logs, status of clusters, and notifications. Prepare and update POAMs to address vulnerabilities identified by Nessus and Penetration Scans monthly in compliance with ATO and ATC. Analyze and provide recommendations to harden servers per VA/DoD STIG guidelines Review physical and virtual server builds to ensure they meet specifications. Conduct quality assurance on sFTP system to ensure it remains in compliance with the Authority to Operate/Authority to Connect (ATO/ATC) required by VA and DoD, the system uses the DoD VA MedCOI network. Conduct quality assurance on group policies/ local policies required by AITC/VA security entities.

Basic Qualifications:

Education/Experience

  • • Bachelor’s degree in Healthcare IT, computer science, electronics engineering, engineering or technical related fieldand minimum 5 years related experience

-OR-

  • In lieu of degree, minimum 15 years of relevant work experience

Required Skills

  • Experience independently designing and developing new software products or major enhancements to existing software for a healthcare/clinical environment

  • Ability to perform as highest-level technical expert, addressing problems of systems integration, compatibility, healthcare semantics, informatics and multiple platforms

  • Experience seeing projects to completion

  • Must have prior experience with installing, patching, and troubleshooting Linux operating systems

  • Experience performing feasibility analysis on potential future projects to management

  • Experience implementing Electronic Health Records

  • Experience with Network Engineering and Internet working

  • Experience with VA and DoD legacy health data, private sector health data

  • Knowledge of HP hardware to include Proliant DL Series Servers, Blades and Blade Chassis hardware

  • Familiarity with Mellanox NICs and network switches and software

  • Knowledge of standard tools and services utilized in enterprise Windows environments to include Active Directory, DNS, DHCP, SMB, RDP, WDS, and Group Policies

  • Knowledge of SSL/TLS Certs for securing application traffic

  • Must have knowledge and experience with VistA

Additional Information

  • No third party resumes will be accepted

  • Drug testing and/or other employment-related inquiries may be conducted

  • CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

  • All interested individualsMUST be able to work on a W2 Tax basis (no C2C or third party vendors)

  • CTG is an Equal Employment Opportunity employer

  • CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations toemily.drew@ctg.com.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Networking

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Contract Specialist - CTG
Posted: Feb 23, 2022 07:09
Virginia Beach, Virginia

Job Description

Contract Specialist

United States

New

Information Technology

8 hours agoPost Date

22200696Requisition #

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CTG is currently assisting one of its premiere clients in staffing aContract SpecialistinIndianola, PA.

For more information, please reach out toMargie.yaste@ctg.com

Location: Indianola, PA

Position: Contract Specialist

Pay:$34.64 to $36.86 /hr, sorry no vacation or holiday pay

Duration: 02/21/2022 to 02/20/2023

COVID Vaccine Required

  • Summary:

Through the Contract Management Operations (CMO) organization and utilizing the Contract Lifecycle Management System (CLMS) software, this role will support the full contracting process for all U.S. locations from contract initiation through the storing of executed contacts.

Essential Job Functions:

Contract Request and creation/generation of contracts, including:

Reviewing all incoming contract requests for accuracy and compliance with legal and other policy requirements

  • Identification and self-assignment of requests in CMO inbox as well as assignment of requests to Contract Specialists during weekly-rotated assignment desk.

  • Understanding, analyzing, and navigating relevant issues and risks related to agreements.

Prioritizing contract requests as received, including fast track contract requests.

  • Independently generating agreements based on predefined templates, playbooks, and agreement clause libraries.

  • Assisting attorneys with the creation and generation of template and tailor-made agreements.

Seeking input and approvals from attorneys, internal stakeholders, and business requestors as needed.

  • Independently negotiating and resolving certain agreement issues, including those raised by internal contributors, internal stakeholders, business requestors and third parties.

Execution and Storage of contracts, including:

  • Facilitating the signing and proper system storage of the final signed contracts, and ongoing monitoring and maintenance.

  • Being knowledgeable about, and ensuring compliance with, company policies and procedures and applicable law affecting the execution and performance of agreements, including as applicable, interactions with healthcare professionals, data privacy, trade compliance and the like.

  • Interfacing with attorneys, compliance function and other subject matter experts and groups, as needed, to resolve related questions or issues.

Education and Training, including:

  • Providing education and training to users, business clients, and stakeholders on requesting, generating, concluding, and storage of agreements.

Collaboration

  • Collaborate with others in the Contract Management Organization to manage workload and identify ways to improve work flow, efficiencies, and contracting processes and practices.

Contract Templates and Playbook

  • Assisting in the preparation and upkeep of contract templates and playbooks.

  • Providing value to the success of the company.

  • Enhancing the quality and consistency of agreements being entered into, improving the identification and favorable resolution of common contracting issues, and facilitating their timely and efficient conclusion.

Work relations:

  • The position reports directly to the Senior Assistant General Counsel/Director, Contract Management Operations.

  • The role involves working with Attorneys, other Contract Specialists, Compliance and other subject matter experts within the Law, Patents and Compliance Department.

  • The role involves working with Business clients (contract requestors, signatories, and owners).

  • The role involves working with other departments involved in the requesting, generation and execution of agreements, such as Procurement, Pharmacovigilance, Sales, Accounting, and Accounts Payable.

Additional Requirements, Skills and Qualifications:

  • BA/BS degree or paralegal certificate with at least 3 years of experience, including at least 1 year of experience in contract administration or similar role involving the preparation, negotiation, review, maintenance, management, and monitoring of contracts or other commercial legal documents, preferably with contracts governing the purchase or sale of goods and services. A combination of education and/or experience can supersede degree requirements.

  • Working knowledge and understanding of contract lifecycle management and the contracting environment preferred.

  • Time management and planning skills required to coordinate and prioritize multiple and competing business unit needs and projects simultaneously while adapting to changes in business requirements in a fast-paced environment.

  • Familiarity with contract or document management systems (e.g., eFiLiA, Documentum), MS Office (e.g., Word, Excel, PowerPoint and SharePoint), and Adobe Acrobat.

  • Excellent organizational / follow up skills and demonstrated interpersonal skills along with strong verbal and written communication skills at all organizational levels.

  • Ability to maintain the confidentiality of sensitive matters, and exercise excellent judgment and discretion based on a knowledge and understanding of department objectives, company policies and procedures, and specific contract terms and conditions.

  • Attention to detail with thorough process orientation skills and demonstrated ability to provide timely and accurate feedback.

  • Ability to work under pressure, use initiative, troubleshoot, and resolve issues and meet timelines.

Organizational, relationship, communication and influencing skills.

  • Experience in roles that required extensive interpersonal interaction, job complexity, and coordination.

Additional information:

  • No third party resumes will be accepted

  • CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

  • Drug testing and/or other employment-related inquiries may be conducted

  • All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors).

  • CTG is an E-Verify Company

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Logistics

  • Education Level: None

  • Work Remote: Yes

  • Travel: No



Job Detail

IT Intake and Portfolio Manager - CTG
Posted: Feb 22, 2022 04:19
Virginia Beach, Virginia

Job Description

IT Intake and Portfolio Manager

United States

New

Information Technology

12 hours agoPost Date

22200687Requisition #

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CTG is assisting a client for a Remote IT Intake Portfolio Manager!

Pay Rate: $67.86/hour

Summary

This role will help enhance and refine the current Intake & Governance processes for the IT PMO. This role will focus on implementing a process across both companies as we integrate and will be used for on-going for BAU work. This role will work closely with the IMO for coordination of priorities.

Responsibilities:

  • Intake

  • Responsible for the development/maintenance of the IT project intake process

  • Work with the business to review and ensure completeness of Intake form

  • Establish and work with the committee to review/approve new projects

  • Prioritization

  • Work with the business for prioritization of projects within their area

  • Work with the Prioritization committee to establish enterprise priority across the enterprise portfolio Standards

  • Continue to create and communicate PMO Standards for items such as project documentation and reporting Project Financials

  • Assist the business with the creation and monitoring of CBA’s

  • Assist the project managers with Project budgeting and work closely with IT Finance

  • Facilitate Project Reviews with PM’s and Stakeholders

  • Manage Projects as directed

  • Agile & PM Coaching a plus

Required Skills and Experience:

  • Strong Project Management experience; 8 years or more experience with managing projects

  • Ability to develop and maintain enterprise intake and prioritization processes

  • Ability to negotiate and build strong relationships with business partners

  • Experience working with IT Finance and creating IT project budgets

  • Strong organizational and time management skills; able to manage multiple projects and priorities with demanding deadlines.

For immediate consideration please email rebecca.olan@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Project Management & Administration

  • Education Level: Associate's Degree/College Diploma (13 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Developer Specialty - Software 5 - CTG
Posted: Feb 22, 2022 04:18
Virginia Beach, Virginia

Job Description

Developer Specialty - Software 5

United States

New

Information Technology

7 hours agoPost Date

22200552Requisition #

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CTG is seeking to fill aSenior Software Engineer – Java/Springopeningfor our client.

Location: Remote

Duration: 12+ months

Our client is seeking a Senior Software Engineer specializing in Java/Spring. The Primary duties include:

  • Full life cycle product support of software including design, implementation, testing and documentation for new Spectrum Access System products and features within an Agile-Scrum development team.

Requirements:

  • BS in Computer Science, Computer Engineering, Software Engineering or equivalent required

  • 10+ years of direct design and programming experience with Java/Spring/REST/Microservices on Linux platforms

  • Experience with RabbitMQ

  • Experience developing for Amazon Web Services

  • Experience developing in a microservices architecture using Docker containers

  • Additional expertise in Gradle, PostgreSQL, and Couchbase(NoSQL) is an advantage

  • Experience designing database schemas and writing efficient SQL queries and using Hibernate/JPA

  • Expertise in Python and shell scripting

  • Experience writing unit and integration tests and testing with Postman

  • Experience with source code control and CI using Git and Jenkins is an advantage

  • Excellent communication skills, both written and verbal

Must have:

  • Understanding the different parts of Spring.

  • SQL

  • 10+ years of direct design and programming experience with Java/Spring/REST/Microservices on Linux platforms

Nice to have (not required)

  • Python

  • RabbitMQ

  • Couchbase (NoSQL)

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group is required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided.For additional information, please contactTana Stilloeat 888-284-6551 ext. 2104 or tana.stilloe@ctg.com. Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Programming & Application Development

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Communications Specialist - CTG
Posted: Feb 19, 2022 06:36
Virginia Beach, Virginia

Job Description

Communications Specialist

United States

New Hot

Information Technology

10 hours agoPost Date

22200682Requisition #

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CTG is assisting a client, a premier Global Crop Science and Biotech company, located in Creve Coeur, MO, in staffing aCorporate Communications Specialist/Coordinatorfor a 6 month Contract role.

This is a fully Remote Position

Job Title:Corporate Communications Specialist

Location:Remote-Must be able to work CST Hours

Job Type:Hourly Consultant

Duration:6 months

Pay: up to $31/hr, sorry no vacation or holiday pay

Hours:8 am to 5 pm CST

Responsible for supporting Strategic Communications initiatives, including but not limited to: administration of Sharepoint sites, support for social media engagement and media teams, development of messaging one-pagers, presentations and other communication tactics.

Full time position, six month position, requiring 40-hours/week, 8 am - 5 pm. U.S. Central Time (including lunch hour.) 8 am start time is firm. Flexibility with PM hours as long as 40 hours per week are completed.

  • Remote position. Candidate does not need to be local to the Creve Coeur area

The Corporate Communications Coordinator is a member of the client’s Strategic Messaging and Initiatives Team within the Global Communications – Crop Science organization. The Strategic Messaging and Initiatives (SMI) Team is responsible for the creation, promotion and execution of consistent internal and external global messaging that advances the business objectives and reputational goals of the Client’s Crop Science division.

This position will help support implementation and execution of SMI efforts through the research, development and organization of effective content to connect the company’s strategic business objectives to key audiences.

This role reports to a member of the SMI Team. This is a remote role. All work will be conducted remotely with periodic meetings and check-ins via remote online tools.

Potential duties may include:

-Support the development of content, including presentations, multi-media, scripts, key messages, talking points and other related collateral

-Support the management of the Strategic Messaging Hub, a SharePoint site that houses approved messaging

-Gather, organize and share content across multiple teams, keeping multiple colleagues connected and informed

-Some basic content design from templates using Photoshop, PowerPoint. InDesign proficiency a big plus.

Required Skills:

Proficiency with collaboration platforms such as SharePoint and Teams; strong copywriting and editing skills; proficiency in PowerPoint; proficiency in social media platforms, willingness to learn new programs; basic project management, including

ability to meet deadlines and keep projects on track for multiple teams.

Strong writing and listening skills are essential, as is the ability to manage several projects simultaneously within required deadlines

-Intermediate web skills, including maintaining and updating content on a basic SharePoint, working from a manual

-Proficiency with Photoshop, PowerPoint. SharePoint experience a plus. InDesign proficiency a plus.

-College graduate or student with emphasis in corporate communication, journalism, digital communication or social media marketing

-Proficiency with remote work environments, especially Teams. Internet capabilities and connectivity are a must.

The right candidate will be: Comfortable communicating with global colleagues across geographies and cultures (in English); able to manage several projects at once for various internal clients; organized and efficient.

Desired skills/education/attributes (ideal candidate):

-Exceptional writing, editing and listening skills

-Attention to detail

-The ability to prioritize and to juggle multiple projects concurrently while meeting deadlines

-The ability to collaborate with colleagues outside of immediate team

-Desire to work in a diverse, mission-driven environment that values differing perspectives

Additional Info.:

· No third party resumes will be accepted

· CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

· Drug testing and/or other employment-related inquiries may be conducted

· All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors).

· CTG is an E-Verify Company

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Communications

  • Education Level: None

  • Work Remote: Yes

  • Travel: No



Job Detail

IT Project Manager II - CTG
Posted: Feb 18, 2022 02:44
Virginia Beach, Virginia

Job Description

IT Project Manager II

United States

New

Information Technology

12 hours agoPost Date

22200648Requisition #

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CTG is seeking to fill anIT Project Manager IIopening for our client based inIrving Texas.

Location: Remote, work from home

Duration: 5 months

Description

We are seeking a talented individual for an IT Project Manager II who plans and coordinates all aspects of internal information system-specific projects from initiation to delivery. Projects often involve application development, application maintenance, network, server, or software implementation and upgrades.

Essential Responsibilities:

  • Leads the planning and implementation of multiple routine and advanced level IT projects.

  • Participates in facilitating the definition of project scope, goals and deliverables of routine projects.

  • Participates in developing project tasks and resource requirements.

  • Participates in developing full scale project plans.

  • Provides knowledge and direction to less experienced staff.

  • Understands project budget requirements.

  • Understands the plans and schedules project timelines.

  • Tracks project deliverables using appropriate tools.

Qualifications:

Knowledge, Skills and Abilities:

  • Demonstrates competence around the areas of product knowledge, relationship building, professionalism and personal excellence, leadership, people focus, and business development.

  • Demonstrates attributes of presence, articulation, confidence, and persuasiveness.

  • Demonstrates subject matter expertise.

  • Develops more junior project management staff by mentoring and training.

  • Advanced level project management, meeting agreed to completion dates, and delivery of the desired results for multiple, parallel projects.

  • Exceptional written and verbal communication skills.

  • Internal process knowledge (RSL, Change management, change request, etc.).

  • Advanced level analytical judgment.

  • Customer Service Champion.

  • Working knowledge of HIPAA privacy and Security rules.

  • Self-motivated.

  • Ability to speak in groups, lead projects and provide a dynamic leadership presence.

  • Ability to work independently to meet objectives.

  • Knowledge of both theoretical and practical aspects of project management.

  • Knowledge of project management techniques and tools.

  • Direct work experience in project management capacity.

  • Proven experience in leading project teams.

  • Proven experience in strategic planning.

  • Proficient in project management software.

Certifications:

  • Certified Project Management Professional (PMP) or working towards PMP certification preferred

Minimum Education:

  • BS in Computer Science, Engineering, or IT preferred or equivalent experience required

Minimum Related Work Experience:

  • 5+ years IT project management experience with demonstrated experience on routine projects.

  • General knowledge of IT terminology, engineering practices and processes.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group is required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contactAngel Acevedo at 716-328-2471 or angel.acevedo@ctg.com. Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Project Management & Administration

  • Education Level: Associate's Degree/College Diploma (13 years)

  • Work Remote: Yes

  • Travel: Yes, 20 % of the Time



Job Detail

Help Desk Specialist - CTG
Posted: Feb 17, 2022 03:25
Virginia Beach, Virginia

Job Description

Help Desk Specialist

United States

New

Information Technology

12 hours agoPost Date

22200647Requisition #

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CTG is assisting a client in Boston, MA for a IT Help Desk Specialist!

Pay Rate: Up to $42.85/hour (based on experience)

Hours per Week: 37.50

Hybrid work model

**Must have in-depth knowledge and hands-on experience (3-5 years)in user account management or IT in a fast-paced enterprise environment using the following technical tools: Active Directory Management Tool and Exchange Admin Center.

Position Summary:

EOTSS is seeking to hire an IT Help Desk Specialist that will be primarily responsible for providing second tier support to EOTSS and 36 supported agencies by authorizing access to system accounts, software, O365 features as well as other privileges associated with computer systems and resources. This position is required to adhere to strict guidelines identified for each Secretariat and/or agency and follow all legal policies and procedures related to security and protection. This position also plays a major role in the provisioning, deactivating and transfer of employees.

Responsibilities:

  • Process provisioning/deprovisioning and transfer requests in a timely and complete manner, including Active Directory and email, OneDrive accounts and other system/software access and memberships

  • Process urgent deactivation or reactivation security requests from Human Resource departments

  • Modify accounts when required, including update of ServiceNow asset inventory, which will become the authoritative source for information related to a user (hardware and software)

  • Follow all documented Accounts Management procedures and processes

  • Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool

  • Escalate to Tier 3 support when applicable

  • Provide knowledge- based article information to be documented when processes/fixes can be made available to end users, but also to other support teams who may be able to resolve the ticket first

  • Assist with audit requests when asked

  • Help provide quarterly reports to review authorized access within an agency and take corrective action when necessary

  • Adhere to all quality, organizational and Commonwealth processes

  • Manage ticket queue to meet SLAs and provide clear, concise notes on all tickets

Preferred Knowledge, Skills & Abilities:

  • At least 3 years in user account management or IT support related experience in a fast-paced enterprise environment with hands-on knowledge in using the following technical tools: Active Directory Management Tool and Exchange Admin Center.

  • Strong hands-on experience, proficiency and knowledge of Windows 10 and Microsoft Office 365/ Exchange functionality.

  • Hands on experience and knowledge with ServiceNow or other IT service management ticketing systems.

  • Excellent customer skills are a must as well as strong aptitude to learn and adapt to new technologies.

  • Excellent verbal, interpersonal and written communication, and documentation skills

  • Analyze and determine the applicability of electronic data processing data, to draw conclusions and make appropriate recommendations

  • Advanced knowledge and hands-on experience with the following skillsets:

  • Power Shell Scripting

  • Active Directory

  • Azure

  • Messaging

  • Mainframe Security

  • Must be able to interact with customers professionally and diagnose problems to lead customers through the necessary steps to correct their issues.

  • Strong customer and team orientation with a focus on collaboration, an ability to work independently, and a high level of professionalism and quality.

  • High attention to detail with the ability to manage multiple priorities

  • Ability to follow and give oral and written instructions in a precise, understandable manner

  • Hands on experience in effectively and efficiently troubleshooting technical problems

  • Determine proper format for assembling items of information in accordance with established procedures

  • Ability to adjust to changing situations to meet emergencies or changing program or production requirements

Education and Certifications:

  • Associates Degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience.

  • Microsoft Certified: Azure Administrator Associate and/or Azure Security Engineer Associate certifications are desirable, but not required.

For immediate consideration please email rebecca.olan@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. Its a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Customer Support

  • Education Level: Associate's Degree/College Diploma (13 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Domain Manager - CTG
Posted: Feb 16, 2022 03:16
Virginia Beach, Virginia

Job Description

Domain Manager

United States

New Hot

Information Technology

10 hours agoPost Date

22200639Requisition #

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CTG is currently seeking an experiencedDomain Manager with previous Business Analysis experienceto join our team for adirect hire opportunityin the financial services industry. This is a remote opportunity with core business hours of 9am to 4pm Pacific time.

Location: Must be located in one of the following States to be considered for this opportunity: AK, AR, AZ, CO, CT, GA, ID, IL, IN, IA, NV, NH, NC, OR, PA, SD, TX, VA, WA, WY.

Primary Functions:Manage programs, policies, procedures, and technologists within a single Information Technology architecture, analysis, engineering, or practice domain. Plan, support, and resource the domain members of Product Development Teams developing products to achieve strategic business outcomes.

Duties and Responsibilities

  • Recruit, hire, develop, and support energetic, eager, agile, inquisitive, and learned technologists of the managed domain to resource exceptional product development

  • Design, manage, and evolve the credit union’s program, policy, and practice of the domain

  • Design, manage, and evolve the career development of each staff member within the domain

  • Plan, budget, and effectively manage to meet the evolving resource needs of the organization within the domain

  • Proactive involvement as a member of a dynamic Enterprise Technology Development leadership team driven to enable and maximize value delivery for the credit union

  • Proactive involvement as a member of a dynamic Information Management leadership team driven to minimize friction and maximize value delivery across Information Management departments and domains

  • Perform other duties as assigned.

Qualifications:

  • Bachelors degree in Information Technology, Computer Science, Business, Finance, Management, or related field.

  • Creditable Experience in Lieu of Education: Equivalent technical or managerial education and/or related work experience.

  • Minimum of ten years progressive experience in Information Technology, with at least four years in a supervisory or management capacity in Information Technology.

  • Demonstrated understanding within a specific Information Technology domain expected.

  • Demonstrated leadership, management, and staff development skills.

  • Excellent interpersonal and communication, motivation, and collaboration skills required.

  • Understanding of Agile development, DevOps, and product development practices strongly encouraged.

  • Demonstrated understanding and delivery of business value a must.

To be considered, please immediately apply to this requisition using the link provided. Kindly forward to any other interested parties—thank you!

Drug testing and/or other employment-related inquires may be conducted.

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Operations Management

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

IT Consultant - CTG
Posted: Feb 16, 2022 03:16
Virginia Beach, Virginia

Job Description

IT Consultant

United States

New

Information Technology

10 hours agoPost Date

22200638Requisition #

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CTG is seeking to fill anIT Consultantopening for our Fortune 100 client.

Location: Remote

Duration: 1 year+

Requirements:

  • MQ skills on the IBM i platform

  • DB, programming, HA/DR, migration or any applicable IBM i skills

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group is required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contactRoberta Allegrino at 888-284-6551 ext. 2113 or roberta.allegrino@ctg.com. Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Testing, Qualification & Validation

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: Yes, 5 % of the Time



Job Detail

Client Support Manager - CTG
Posted: Feb 16, 2022 03:16
Virginia Beach, Virginia

Job Description

Client Support Manager

United States

New

Healthcare IT

4 hours agoPost Date

22200583Requisition #

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CTG is seeking Client Support Managers to lead project-based healthcare engagements!

Project Duration:1 year

Project Location:Remote

Job Title:Client Support Manager

Description:Full-time (consulting position)

Job Summary:CTG is seeking experienced, reliable Client Support Managers to lead their project-based healthcare engagements. This candidate will manage the delivery of consulting services to clients to help them achieve IT-related solutions to business goals. They will be responsible for the direct managementt of the resources within designated solution groups and will participate in sales activities at assigned clients to promote the solutions group and CTG.

Responsibilities:

Company – Driving Business and Generating Revenue

• Develops close working relationships with clients to encourage client retention and generation of new business

• Provides subject matter expertise and support for client pursuits and proposals

• Builds a network of internal and external contacts

• Supports the development of practice and company service capabilities

• Ensures capture of engagement deliverables and lessons learned to CTG knowledge bases

• Complies with CTG processes and methods

Customer – Improve Client Satisfaction, Protect and Grow the Base

• Serves as CTG contact to client site directors and managers on assigned project and resolves client issues in a timely manner

• Manages engagement execution, including all financial, technical and quality aspects of small to medium engagements and project teams up to 10

• Creates solutions to the client’s complex business and technical issues

• Delivers assigned project on-time and within budget including the delivery of high quality deliverables that meet the client expectations. Manages project risks.

• Provides best practice, insights and/or expertise to others

• Maintains a high level of client focus within the project team

• Communicates clearly and concisely, using appropriate level of detail, terminology and style

• Demonstrates efforts to help ensure delivery quality for assigned project.

Colleague – People Developer

• Mentors team members and provides timely and helpful feedback

• Provides team members with a clear sense of direction

• Assigns responsibilities to effectively take advantage of team members skills and address development needs

• Resolves employee issues, concerns, and conflicts; escalates to leadership appropriately

• Provides project management advice to other consultants

• Completes employee appraisals for all direct reports on an annual basis, if applicable

Career

• Proactively manages own staffing and career to develop self and support CTG goals

• Develops skills and knowledge in new solutions

Requirements:

• Bachelor’s degree preferred

• Working knowledge of all cross-specialty service lines

• Expertise in at least one specialty service line

• Expertise in consulting process and in any tools required for consulting services

• Expertise in negotiation skills

• Expertise in project management or recognized industry leader in at least one specialty service line

• Minimum of 5 years of experience in a healthcare consulting practice or minimum of 10 years of experience in a technology, industry, or application with a focus on business/technology alignment

To be considered for this opportunity, please apply directly or email your resume to dallas.becerra@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Healthcare Application Management & Support

  • Education Level: Bachelor's Degree (16 years)

  • Work Remote: Yes

  • Travel: Yes, 50 % of the Time



Job Detail

MyChart Service Desk Agent - CTG
Posted: Feb 10, 2022 04:17
Virginia Beach, Virginia

Job Description

MyChart Service Desk Agent

United States

New

Healthcare IT

5 hours agoPost Date

22200594Requisition #

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CTG is seeking remote MyChart Patient Portal agents to support patients with activation of their account, resetting passwords, and navigation of MyChart Portal.

Provide Tier 1 support of MyChart issues reported by the patient community.

Thoroughly document each issue in the ticketing system accurately and effectively to ensure seamless communication between departments.

Qualifications:

• Previous experience working with an EHR (Electronic Healthcare Record) system

• Previous experience working in a healthcare setting as either a medical assistant or central scheduler

• Strong PC skills and can provide relevant examples of PC trouble shooting

• Bi-lingual with Spanish a plus (doesn’t have to be fluently)

• Strong interpersonal skills

• Good understanding of website navigation

• Good communication skills

• Previous experience working from home a plus

• 1 year supporting MyChart a plus

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Helpdesk & Technical Support

  • Education Level: High School Diploma/GED (11 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

Epic Clinical Service Analyst, Level 1.5 - CTG
Posted: Feb 10, 2022 04:17
Virginia Beach, Virginia

Job Description

Epic Clinical Service Analyst, Level 1.5

United States

New

Healthcare IT

7 hours agoPost Date

22200590Requisition #

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JOB RESPONSIBILITIES:

Clinical IT Associate Application Analyst (Tier 1.5) will support a large Health System client for CTG in Atlanta, GA, and is responsible for providing service desk functionality in support of health care delivery specifically in Epic Systems.

Hours of support are defined by the customer and will range between 6:00 am to 6:30 pm M-F 40 hours per week but some OT may be required.

The focus of this position is to provide high First Call Resolution support by responding to inquiries from the user community for requests and incident resolution for Epic application modules. An analyst is expected to have the knowledge and expertise to answer most "How To" questions. If the issue requires a certified Level 2 resource to address the issue, analysts are expected to fully document the incident/request and escalate to the appropriate Level 2 Epic team based on the module.

Qualifications:

• Must have previous experience supporting Ambulatory or Inpatient systems – either as an analyst or Help Desk resources with Application-Specific first-call resolution.

• Prior experience with Epic Care EMR in some capacity – Trainer, Go-Live Command Center, Help Desk Technician, Application Analyst non-certified.

• Must have experience troubleshooting and problem-solving end-user issues in a healthcare environment.

• Experience working with customer support/call center ticketing systems.

• Ability to handle oneself in a professional manner working in a highly stressful environment, at times with impatient customers. Must possess excellent communication and problem-solving skills.

• Requires the ability to read, write and speak effectively in English. Review and understand customer requirements and specifications.

• Provide prompt escalation of application/system problems including assisting in determining the root cause of problems through to appropriate solutions.

• Must have a broad understanding of information technology and the ability to adapt to new technologies is essential. Able to deal with ambiguity and change and handle multiple projects and tasks.

• Must possess the ability to function independently and collaborate effectively on a team.

• Epic certification or credentialed trainer is a plus

• Overtime and/or weekend work may/will be required depending on the shift schedule. Able to be flexible when necessary to support varied shifts.

Epic certification or credentialed trainer is a plus

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Service Technician

  • Education Level: None

  • Work Remote: Yes

  • Travel: No



Job Detail

MyChart Service Desk Agent - CTG
Posted: Feb 10, 2022 04:17
Virginia Beach, Virginia

Job Description

MyChart Service Desk Agent

United States

New

Healthcare IT

5 hours agoPost Date

22200593Requisition #

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CTG is seeking remote MyChart Patient Portal agents to support patients with activation of their account, resetting passwords, and navigation of MyChart Portal.

Provide Tier 1 support of MyChart issues reported by the patient community.

Thoroughly document each issue in the ticketing system accurately and effectively to ensure seamless communication between departments.

Qualifications:

• Previous experience working with an EHR (Electronic Healthcare Record) system

• Previous experience working in a healthcare setting as either a medical assistant or central scheduler

• Strong PC skills and can provide relevant examples of PC trouble shooting

• Bi-lingual with Spanish a plus (doesn’t have to be fluently)

• Strong interpersonal skills

• Good understanding of website navigation

• Good communication skills

• Previous experience working from home a plus

• 1 year supporting MyChart a plus

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Helpdesk & Technical Support

  • Education Level: High School Diploma/GED (11 years)

  • Work Remote: Yes

  • Travel: No



Job Detail

About Company

Accredited Economic Development Organization ​

Recognized by the International Economic Development Council, t​he Virginia Beach Economic Development  is one of 50​ Accredited Economic Development Organizations (AEDO) in North America. This recognition of professional excellence confirms our expertise and commitment to our economic development community, stakeholders,​ and clients.

​​Mission​​​

The Virginia Beach Department of Economic Development is charged with expanding and diversifying the tax base and employment opportunities for the city through business development.​

The department provides staff support to the Virginia Beach Development Authority, the Military Economic Development Authority, ​and the Oceana Land Use Conformity Committee. 

Specific objectives of the department​​​ include:

  • Recruit national and international business to Virginia Beach
  • Assist local businesses with expansion efforts
  • Attract developers to identifies site opportunities
  • Develop and support workforce training programs
  • Help new businesses get established
  • Recruit and assist minority business development
  • Work with Naval Air S​tation Oceana to support compatible business locations

In addition, the Virginia Beach Department of Economic Development assists the business community by providing management, technical, and other resources. We can act on your behalf as liaisons with other city departments to streamline the planning, permitting, and zoning processes .​

​​Through our department and our allies, various programs are available for small and startup firms, as well as women-and minority-owned companies of any size. Here are some ways the VBDED can assist:

Programs and services include:

  • Site Selection
  • Advocacy Services
  • Market Information​
  • Financial Guidance
  • Business Assistance​
  • Minority Business Council
  • Workforce Development Services
  • Ribbon-​Cutting Assistance (if appropriate)​
  • Business Workshops and Other Networking Opportunities
  • Fast-Track Project Review​

Marketing and New Business Attraction

The VBDED promotes Virginia Beach as one of the best business locations through local, national and international events, activities and sponsorships.​ We conduct more than 75 outreach marketing events in the United States and around the world each year.  

​Research Assistance

The Virginia Beach Department of Economic Development is a single point of contact for real estate information, demographic reports, incentives, and a variety of other research.  Site location assistance is provided to domestic and international companies planning new or expanded facilities. ​​​

International Business Services

Global trade is increasingly important to the Virginia Beach economy, with more than 30 international companies operating significant business facilities here - thirteen from Germany alone. 

Strategically located at the midpoint of the United State's East Coast and just three hours from Washington, D.C., Virginia Beach truly is an international gateway to America.  Nearly two-thirds of the U.S. marketplace and manufacturing base are within 1,200 km of Virginia Beach.

Company Details

  • Verified
    No
  • Total Employees
    2501-3000
  • Established In
    1970
  • Current jobs
    0
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Economic Development

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