Company Detail

Job Description

ServiceNow Engagement Manager

United States

New

Information Technology

8 hours agoPost Date

22201042Requisition #

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CTG is seeing a senior ServiceNow Engagement Manager to deliver successful outcomes for ServiceNow clients, overseeing delivery and managing projects from pre-sales through completion as the project’s primary customer contact.

Location: Remote

Position: Full time

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Key liaison between the client, as well as CTG’s Sales and Delivery leadership, throughout the project lifecycle.

• Demonstrates ServiceNow platform expertise while leading business process definition, re-engineering, improvement, and gap analysis of current and desired processes during workshops with key sponsors and stakeholders.

• Executes process workshops with our clients; designs and documents “as is” and ‘”to be” process flow diagrams.

• Performs the functions of a business process consultant during the discovery and design phase of the project, and documents client requirements in agile story format.

• Operates as the Scrum Master during the agile development sprints.

• Operates as the Test Lead for unit, system and integration testing phases.

• Accountable and responsible for managing overall project financials, schedule, scope and quality.

• Leads cross-functional internal and client project teams for project teams from 2 to 15 people and financial value up to $1,000,000.

• Creates, maintains, and manages to the project plan across multiple concurrent projects.

• Documents, tracks, and escalates RIDAC (Risks, Issues, Decisions, Action Items, Changes).

• Leads testing and customer acceptance activities.

• Develops content and delivers training.

• Tracks engagement financials, project status reporting and customer satisfaction throughout the engagement cycle.

• Assists in delivering Pre-Sales presentations to showcase the ServiceNow platform for potential clients.

• Assists with creation of Pre-Sales proposals, and develops Statements of Work (SOWs) including resource requirements and project estimate based on customer requirements.

• Performs job duties with little to no direct supervision.

• Performs other duties as assigned.

Education & Licensing

• Bachelors degree from an accredited college or university or equivalent experience (required)

• ServiceNow Certified System Administrator (required)

• ServiceNow Certified Implementation Specialist for at least one ServiceNow application (required)

• Project Management certification from PMI, PRINCE2 or similar (required)

• ITIL V3 or V4 Foundations Certification (required)

• Excellent communication skills and the ability to interact effectively with C suite individuals

Experience

Ten (10) years of related experience or equivalent combination of education and experience required, including three (3) years of ServiceNow platform experience. Three (3) or more years of consulting/professional services experience preferred.

Skills & Knowledge

• Strong consulting, communication and relationship building skills to build and maintain external and internal stakeholder relationships

• ServiceNow Subject Matter Expert

• Thorough understanding of project management methodologies and principles

• Strong knowledge of agile software development practices

• Ability to influence transformational change with key stakeholders and deliver complex projects or programs on time, on budget and to a high quality

• Proven practice experience in analyzing, designing, and optimizing business processes leading to enhanced business value

• Comfortable leading workshops to the hierarchy of large enterprise companies

• Excellent oral and written communication, including presentation skills

• Strong presentation and facilitation skills (proficiency in Word, Excel, PowerPoint, and Visio).

• Leadership/management/motivational skills

• Ability to interact and add value as part of a team project delivery effort

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Program Management & Administration

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

IT Solution Architect

United States

New

Information Technology

6 hours agoPost Date

22201043Requisition #

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CTG is assisting a client for a Remote ITSolutions Architect!

Pay Rate: up to $107.00/hour (based on experience)

Fully remote

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of the businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost-efficient manner worldwide.

Scope of Position

• The companies IT is seeking an exceptional professional with strong leadership skills to join our team as a Solution Architect for IT Supply Chain and Finance Execution team.

• The ideal Solution Architect will operate largely independently in meeting defined objectives and goals and will possess deep subject matter expertise in the business and technical architecture of Finance Applications and will be expected to develop direction for technology with strategic alignment to the needs of the Enterprise.

• The Solution Architect will work with SAP Max Attention Architect and Corning Enterprise Architect to define a business and application multi-year technology and capability roadmap.

Role and Responsibilities

• Collaborate with Service Lines, Enterprise Architects and Business Engagement to translate business requirements and IT enterprise architecture into well-defined technical solutions/requirements by identify and recommend solution architecture including directionally accurate cost estimates for business cases

• Develop design principles, design patterns, position papers and proof of concepts to define technology and capability direction/introduction in alignment with enterprise architecture goals

• Provides input into the prioritization of strategic IT investments and introduction of new capability in the Enterprise Business System area; especially Finance

• Provide guidance and oversight to project and engineering teams in the build, test and deployment of technical solutions by participate and lead project design sessions to develop end to end solutions for complex business problems

• Perform Site/Deploy Assessments to collect, specify and understand requirements and develop functional specification, respectively review design provided by implementation partners

• Maintain relationships with key vendors to understand the market trends and direction of associated technologies

Education/Work Experience Requirement

• Bachelors degree in IT management, computer science, computer engineering, or management information systems with five years relevant experience

• SAP Functional Certifications and/or Experience; especially in Finance/Controlling and SAP Central Finance

• 10 years of IT or equivalent business/industry work experience in a relevant subject area.

General Required Skills

• Extensive experience in working on large scale, mission critical ERP deployment projects including SAP S/4 HANA and especially SAP Central Finance incl. deep understanding of the processes supported by SAP considered best practices

• Extensive knowledge of general ERP concepts, trends and industry best practices

• Strong knowledge of multi-tier SAP ERP applications architecture and related infrastructure components; including n+1 landscape with multiple ERP instance

• SAP Activate, Solution Manager/Focused Build Experience (including Agile Project Management)

• Knowledge of MDG and master data management

• Exposure to Cloud concepts and delivery of business capability via SaaS model

• Demonstrated success working collaboratively with individuals and teams across the company, specifically executives and key stakeholders, utilizing influence, persuasion, leadership, negotiation and group facilitation skills as well as strong interpersonal and relationship building skills

Finance Skills and Experience:

• Experience in S/4 HANA 1709 or higher for complex multi-country implementations for at least one full implementation/migration project in SAP Central Finance with strong design and configuration skills

• Functional/technical proficiency in SAP FICO with at least 3 SAP FICO implementations including business acumen in Financial Services and/or Accounting

• Hands-on experience in SAP S/4HANA Finance and Central Finance including understanding of AIF and technical settings in SAP Central Finance and the necessary landscape design including integration via Magnitude SourceConnect

• Experience in Reporting and Analytics with S/4 HANA and Central Finance including configuring document splitting for full balance sheet reporting by different lines of businesses within a company code

• FI module components including

• General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Banks (including integration), and Treasury

• CO module components including Cost Centers, Internal Orders, Product Costing including:

• Central Payments and Central Cash Application

• SAP Group Reporting (Consolidations)

• SAP Treasury Management, Cash Management and Bank Account Management, Profitability Analysis (COPA), Manufacturing Variances and Settlements, and Profit Centers Master Data components including COA, Profit Centers, Cost Centers, Material Master, Vendor Master, Customer Master, Bank Master, BOMs and Routings

**Skills in OTC a plus.

For immediate consideration please email rebecca.olan@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Systems Architecture

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: Yes, 50 % of the Time

Job Detail

• Company:
  CTG

Job Description

Epic Scheduling Team Lead

United States

New

Healthcare IT

13 hours agoPost Date

22201032Requisition #

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JOB RESPONSIBILITIES:

CTG is seeking a remote Epic Radiology Scheduling Team Lead to support a team of scheduling agents that will be helping patients in setting up appointments for mammograms, bone density exams, non-contrast MRIs.

The candidate would be expected to:

• Answer calls when required. This is an active Team Lead role.

• Participate in knowledge-gathering sessions with the client to develop training and knowledge reference materials for the team to use.

• Interact with the client when needed to continuously ensure that quality is being upheld and workflows being are followed.

• Train any new agents on the account on the specifics of their role.

• Monitor agent performance related to contact center metrics.

• Review agent interactions with patients to ensure that quality measures are being upheld.

• Support agents in their role by answering questions and making decisions when needed.

• Monitor agent performance related to contact center metrics.

• Coach and mentor agents to ensure they are successful.

REQUIRED SKILLS (primary and nice-to-have): (Required means that the client only wants to see candidates who have these skills).

Qualifications:

• Previous experience working with Epic EMR

• Previous experience working in a healthcare setting as either a medical assistant or central scheduler

• Experience with Radiology RIS system and processes

• Understands how radiology schedules

• Experience managing radiology scheduling staff

• Understand SLAs and managing SLAs

• Comfortable analyzing reporting for SLA and staff utilization

• Experience with a Workforce Management tool (Calabrio, Monet, etc.)

• Experience with ServiceNow and reporting from ServiceNow

• Experience with Amazon Connect (or similar Contact Center Management software)

• Professional and excellent communications skills

• Excellent use of excel, word, and PowerPoint

• Strong interpersonal skills

• Previous experience working from home a plus

• Bi-lingual with Spanish a plus (doesn’t have to be fluent)

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Service Technician

• Education Level: High School Diploma/GED (11 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Senior Client Partner

United States

New

4 additional locations

Denver, Colorado, United StatesMidland, Texas, United StatesAlaska, United StatesHouston, Texas, United States

Sales & Business Development

7 hours agoPost Date

22201012Requisition #

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CTG is seeking to fill aSenior Client Partneropening.

Summary

Responsible for growing CTG’s business in North America. Sells CTG solutions; solicits and maintains favorable contacts with current and potential key and strategic accounts. An entrepreneurial self-starter with more than seven years selling IT solutions across multiple industries, especially in CTG supported industries. Works closely with Managing Directors and CTG stakeholders from delivery, solutions, recruiting and finance to ensure client satisfaction.

The ideal candidate will possess both a strong sales background that enables them engage with the CTO, CIO, Operations, Maintenance, and Engineering Managers, as well as a solid technical sales background that enables them to easily interact with technical leaders within and outside of CTG. Ideal candidate should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions.

Responsibilities

• Meet or exceed CTG territory financial objectives

• Manage pursuit team to meet/exceed assigned objectives

• Identify obstacles and define CTG strategy to defeat/overcome them

• Collaborate with delivery and solutions to develop account plans and strategy, and sales win plans

• Leverage existing relationships and build new relationships at all levels of the customer organization

• Call on existing relationships to grow business

• Establish new relationships inside and outside of IT

• Provide regular status updates on the customer requirements, changes that may affect our support, forecasts into the clients business environment

• Report on weekly meetings and other metrics

• Monitor client AR to ensure that invoices do not go beyond 90 days

• Perform other duties as required to fulfill responsibilities

Duties

• Develop opportunities and close business within established accounts and/or prospects effectively

• Foster client confidence and strengthen selling relationships by demonstrating general business and IT value

• Navigate the CTG sales process, client and industry challenges, and communicate the value of CTG solutions within and across the client’s business

• Research client issues, business problems and pains using market intelligence and effective listening skills

• Develop and maintain territory plans, account plans and win plans

• Find, develop, manage and maintain client relationships

• Manage opportunities following the CTG Sales Process

• Effective use of CRM and other CTG tools to ensure proper account management and forecasting

• Provide coaching to more junior Client Partners

• Perform other duties as required to fulfill responsibilities

Qualifications

• 7+ years of IT consulting/management experience, with demonstrated IT Digital Transformation experience in customer-facing roles.

• Oil & Gas experience with Integrated Oil companies including Upstream, Midstream and/or Downstream IT and business consulting, applying Cloud, IOT, Analytics, ML/AI, digital twin, or automation to transform customer operations.

• Experience working with a team on visioning and designing solutions to meet Energy client goals of reducing emissions, improving worker safety, and enable remote operations

• Expertise in working with partners to build relationships that foster lead sharing and joint pursuit of opportunities for the mutual success of the client, the partner, and CTG.

• Energy company account executive experience in IT and business consulting including relationship management, achieving growth targets, high customer satisfaction achievement, project portfolio management, and contract negotiations.

• Bachelor’s degree

• Expertise in presentation and negotiation skills

• Expertise in communication skills and developing strong client relationships

• Competence analytical skills and ability to aid with problem solving

• Strong leadership skills

• Proven track record selling IT solutions across broad industries

• Clearly understands the business value of IT solutions

• Collaborative self-starter who understands the importance of the role and works with urgency to close business

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided.For additional information, please contactTana Stilloeat 888-284-6551 ext. 2104 or tana.stilloe@ctg.com. Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. Its a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: Yes, 15 % of the Time

Job Detail

• Company:
  CTG

Job Description

Radiology Application Analyst

United States

New

Healthcare IT

4 hours agoPost Date

22201022Requisition #

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Join CTG, a Certified Best Place to Work Company, and work with our large healthcare client for an exciting project!

Job Title:Radiology Application Analyst

Location: Remote

Day to Day Responsibilities:

• Provide application support services for Nuance PowerScribe, Aspen/MRS Breast, Nuance Actionable Findings and QPath

• Analyze service requests, and make recommendations related to best practices

• Follow client’s documented Demand Management process to obtain approval for changes.

• Build application changes in Test, work with user to complete testing, and move to production according to the client’s change control process.

• Provide support for projects and other special application initiatives

• Troubleshoot complex user errors and provide timely and high quality customer service

• Document issues and solutions

• Participate in the day to day tracking and follow-up on issues and questions of daily operations.

• Validate and support system testing efforts

• Work with client users and functional teams as needed

• Facilitate monthly Patching and reboots

• Troubleshoot HL7 messages/interface messages

• Escalate issues to the vendor as needed, and monitor vendor tickets for resolution

• Utilize the ticket management system to track issue status and work volume

• Participate in a 24/7 after hours on-call rotation

• After an initial Knowledge Transfer period of 2 to 4 weeks at the client site, work will be performed remotely.

Required Experience and Skills:

• Extensive experience with support and maintenance of at least two of the following, with some familiarity with the others: PowerScribe, Aspen MRS/Breast, Nuance Actionable Findings, QPath

• Knowledge of Radiology workflows

• A good understanding and support experience with HL7 messages messages is required. Candidate should have experience with interfacing Radiology products to/from Epic

• Radiology Tech highly preferred

Additional Information

• No third party resumes will be accepted

• Drug testing and/or other employment-related inquiries may be conducted

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)

• CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws

• CTG is an Equal Employment Opportunity employer

• CTG is an E-Verify Company

To be considered for this opportunity, please apply directly or email your resume to Dallas.Becerra@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Healthcare & Hospital Implementations

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Call Center Representative

United States

New Hot

Information Technology

8 hours agoPost Date

22201019Requisition #

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CTG is assisting a client in staffing Call Center Reps. for remote Hourly contract Assignments.

Location:Remote

Hours: Must be able to work between 7 am to 7 pm CST, M-F

Pay:$15/hr

Job Type: Hourly Consultant

Job Duration:4 months, with high possibility of extension, possible conversion to Perm for high performing candidates

Candidates should have at least two years’ customer service experience and have call center experience. Will be working from home so must have strong internet at home and a quiet place to work. Will work anywhere between 7 am to 7 pm central time Monday through Friday depending on availability and shift.

We are seeking a talented individual for Employer Solutions Call Center Representative who is responsible for answering inbound calls and providing excellent customer service to callers. As a call rep, processing incoming documents between calls is an essential function.

Essential Responsibilities:

• Answer incoming phone lines

• Follow guidelines dictated in quality program for each call.

• Ensure security procedure are met in every interaction

• Utilize DE & all applicable systems to procure needed program details to answer the caller’s questions in accordance with program guidelines.

• Ensure correct information is communicated in each interaction.

• Maintain call talk times while applying all file facts

• Following details of required call scripts• Call Center is for both Subrogation and Dependent Eligibility Verification departments

Non-Essential Responsibilities:

• Performs other functions as assigned

• Act as back up on processing files as needed.

• Follow processing guidelines

Knowledge, Skills and Abilities:

• Ability to demonstrate customer service skills.

• Ability to use and decipher file details

• Ability to us de-escalation techniques on calls

• Ability to pay attention to detail while on calls or processing files.

• Ability to display manual dexterity in the use of a PC, phone, sorting, filing and other office equipment.

• Ability to demonstrate good keyboard skills.

• Ability to maintain patient confidentiality.

• Ability to work independently, under pressure and within, restricted timeframes.

• Ability to adapt and thrive in a changing environment

• Ability to manage time effectively.

• Ability to demonstrate a strong knowledge of customer service principles and practices.

Work Conditions and Physical Demands:

• Primarily sedentary work in a general office environment.

• Ability to communicate and exchange information

• Ability to comprehend and interpret documents and data

• Requires manual dexterity to use computer, telephone and double monitors

• May be required to work extended hours based on special business needs.

Minimum Education:

High School Diploma or GED required

Minimum Work Experience

• 1 year of call center experience

• Demonstrate customer service skills is required

• Able to function between two departments incoming calls

Additional Information:

• No third party resumes will be accepted

• CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

• Drug testing and/or other employment-related inquiries may be conducted

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors).

• CTG is an E-Verify Company

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Customer Support

• Education Level: High School Diploma/GED (11 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Senior Client Partner - Healthcare

United States

New

2 additional locations

San Diego, California, United StatesBuffalo, New York, United States

Sales & Business Development

7 hours agoPost Date

22201011Requisition #

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CTG is currently recruiting for a Senior Client Partner - Healthcare!

The ideal candidate will possess both a strong sales background that enables them engage with Senior Executives such as CTO, CIO, CEO, as well as a solid technical sales background that enables them to easily interact with technical leaders within and outside of CTG. Ideal candidate should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions.

This position provides the opportunity to work remotely from a home office setting, with travel to clients and CTG’s Corporate Headquarters as needed.

Summary

Responsible for growing CTG’s business in North America. Sells CTG solutions; solicits and maintains favorable contacts with current and potential key and strategic accounts. An entrepreneurial self-starter with more than seven years selling IT solutions across multiple industries, especially in CTG supported industries. Works closely with Managing Directors and CTG stakeholders from delivery, solutions, recruiting and finance to ensure client satisfaction.

Responsibilities

• Meet or exceed CTG territory financial objectives

• Manage pursuit team to meet/exceed assigned objectives

• Identify obstacles and define CTG strategy to defeat/overcome them

• Collaborate with delivery and solutions to develop account plans and strategy, and sales win plans

• Leverage existing relationships and build new relationships at all levels of the customer organization

• Call on existing relationships to grow business

• Establish new relationships inside and outside of IT

• Provide regular status updates on the customer requirements, changes that may affect our support, forecasts into the clients business environment

• Report on weekly meetings and other metrics

• Perform other duties as required to fulfill responsibilities

Duties

• Develop opportunities and close business within established accounts and/or prospects effectively

• Foster client confidence and strengthen selling relationships by demonstrating general business and IT value

• Navigate the CTG sales process, client and industry challenges, and communicate the value of CTG solutions within and across the client’s business

• Research client issues, business problems and pains using market intelligence and effective listening skills

• Develop and maintain territory plans, account plans and win plans

• Find, develop, manage and maintain client relationships

• Manage opportunities following the CTG Sales Process

• Effective use of CRM and other CTG tools to ensure proper account management and forecasting

• Provide coaching to more junior Client Partners

• Perform other duties as required to fulfill responsibilities

Qualifications

• 7+ years of experience selling IT services, with demonstrated IT Digital Transformation experience in customer-facing roles

• Bachelor’s degree

• Extensive experience selling solutions in the Healthcare vertical (Provider, Payer and Life Sciences) market

• Successful background in working and selling solutions with leading technology and cloud partners

• Demonstrated ability to develop and maintain relationships with Senior Executives

• Ability to call on the highest levels of decision makers in an organization with confidence for the areas represented (e.g., VP IT/Applications, CEO, CFO, COO, CIO, CNO, CMIO, etc.)

• Demonstrated success working in fast-paced, matrix, highly competitive environment

• Self-motivated individual who exhibits sense of urgency in all sales and service related activity

• Expertise in presentation and negotiation skills

• Expertise in communication skills and developing strong client relationships

• Competence analytical skills and ability to aid with problem solving

• Strong leadership skills

• Proven track record selling IT solutions across broad industries

• Clearly understands the business value of IT solutions

• Collaborative self-starter who understands the importance of the role and works with urgency to close business

To be considered for this role, please apply directly or send an updated resume to Jessica.Carroll@ctg.com.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: Yes, 15 % of the Time

Job Detail

• Company:
  CTG

Job Description

IS Service Desk Agent

United States

New

Healthcare IT

8 hours agoPost Date

22201005Requisition #

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Come join us and grow your career with CTG! CTG has a new opportunity available with a Healthcare client! Apply with CTG for this exciting opportunity!

Project Duration:Consulting Position, 12 months

Project Location:Remote

Job Title:Service Center Technician

Description:

Provides tier 1 phone support assisting with clinical and technical questions and issues for work force members. Responsible for all aspects of incident management including first level phone support logging, analyzing, resolving, and follow up on application functional issues. Perform timely advanced technical duties regarding enterprise system and network monitoring and computer operations in a distributed system environment. Remediate problems while identifying and escalating more complex problems to appropriate service line for resolution.

1. Provide senior level tier 1 Service Center phone support assisting with clinical and technical questions and issues for work force members.

o Answers phone calls and gathers information to determine the issue or problem.

o Obtains relevant information on caller, i.e., name, department, job, phone number.

o Explains to customer what to expect in terms of resolution.

o Provide initial contact to external providers to report network or application problems.

o Delivers remote technical support; includes problem recognition, research, isolation and resolution steps, resolving basic problems and more complex problems that the less experienced staff are unable to resolve.

1. Troubleshoots and isolates problems with applications or hardware.

o Systematically gathers information, sorts through complex issues, seeking input from others as appropriate.

o Collects details concerning the nature, severity, onset and duration of the problem.

o Addresses root cause of problems, and obtains consensus where possible.

o Communicates decisions to appropriate people following Piedmont Healthcare established departmental processes.

o Assists IS Service Center associates and analysts with complex problems.

1. Determines customer need on calls requesting hardware, software, or system access.

o Obtains details on what the customer thinks he needs and why he needs it.

o Assesses whether a more cost-effective solution would adequately address the customer’s needs.

o Discusses alternatives with customer.

o Explains approvals necessary.

o Instructs customer regarding approval procedure

1. Resolves technical issues by instructing customer or taking control of the customer’s PC or workstation, or takes other corrective action.

o Explains corrective action to customer so that customer can make changes necessary.

o Explains to customer what is needed to fix the problem, then holds the line to allow the customer to opportunity correct the problem.

o Obtains agreement from customer to allow access to customer’s PC to help identify problem.

o Takes control of customer’s PC/workstation and investigates possible causes of problem.

o Corrects problems within our established First Call resolution SLA. Promptly refers all other issues to appropriate group for resolution

o Follows up with customer to confirm problem is resolved

1. For issues unable to resolve, refers to the appropriate person and follows through to ensure completion of correction action.

o Explains to customer that the call is being referred for assistance.

o Transfers the call to the correct person.

o Ensures that commitments made to customer are met.

o Notifies supervisor of any problems remaining unresolved for more than two days.

1. Maintains documentation on each issue, course of action and status.

o Logs all relevant details concerning each call in tracking system.

o Documents problem resolution steps, including actions taken and call status, for review by others.

o Provides report to supervisor concerning calls, as requested.

o Assist in the creation and maintenance of the IS Service Center Knowledge database.

1. Performs enterprise system and network monitoring and reporting

o Monitors production systems and identifies document and report issues as per established procedures.

o Utilizes enterprise monitoring system to identify and report network outages or performance issues as per established procedures.

o Provides initial contact to external providers to report network or application problems.

1. Escalates issues that are unable to be resolved, within established guidelines, to the appropriate group for proper corrective action.

o Determines appropriate group for escalation.

o Explains to customer that the call is being referred for assistance.

o Transfers the help desk ticket to the appropriate group.

• Knowledge of basic principles and methods of information processing, operating systems, system utilities and technical methodologies used in desktop applications support.

• Good listening, analytical and problem-solving skills.

• Ability to assess the needs of customers for IS-related requirements and get problems resolved.

• Ability to work independently and stay focused and friendly under pressure.

• Excellent communication, facilitation, project management, organizational and time management skills.

• Skill and ability to handle multiple priorities and deadlines.

• Ability to work as a member of a team

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary requirements toBrandon.Baumann@ctg.com.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Helpdesk & Technical Support

• Education Level: High School Diploma/GED (11 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Messaging and Collaboration Engineer II

United States

New

Information Technology

7 hours agoPost Date

22200986Requisition #

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CTG is seeking to fill aMessaging and Collaboration Engineer IIopening for our client based inIrving Texas.

Location: Remote, work from home

Duration: 9 months

Description:

We are seeking a talented individual for a Messaging and Collaboration Engineer II position, with a focus on messaging and other collaboration services. The Messaging and Collaboration team is responsible for input in to technology roadmaps, product selection, engineering, technical consulting, implementation, support, and on-going capacity planning of the messaging and collaboration infrastructure. This person will be accountable for the administration and support of company collaboration services.

Essential Responsibilities:

• Collaborates and communicates with peers, customers and leaders of the health, capacity, patch level and overall status of systems.

• Provides recommendations and input in to technical roadmaps.

• Provides technical recommendations and solutions for how to meet business problems.

• Applies patches and upgrades for systems; performs system checkout and verification of change.

• Upholds technology standards and automated system processes.

• Implements new systems and retires older equipment/services.

• Performs capacity management and maintenance on cloud hosted solutions.

• Develops and follows change management documentation including back out plans.

• Documents system changes through change management, team process and procedures, configuration management databases and system diagrams.

• Collaborates and communicates with other IT groups to stay informed of changes and developments that may impact the production, QA, and development systems.

• Optimizes current processes and develops new processes as required.

• Assists in establishing performance metrics and measurement and reporting of established metrics.

• Provides level 2 or 3 support.

• Writes technical specifications for purchase of hardware and systems software.

• Makes recommendations for software/hardware based on research in support of procurement efforts, when appropriate.

• Troubleshoots network, configuration, and other application elements of a collaboration system.

• Acts as a liaison and advocates for systems and the tools, processes, and procedures necessary throughout the lifecycle of technology.

• Administers and implements security processes and procedures.

• Monitors the performance and availability of systems.

• Documents and recommends policies, procedures, and systems architecture.

• On-Call responsibilities, which includes after-hours maintenance

Non-Essential Responsibilities:

• Detail oriented with strategic planning and problem solving skills.

• Superior interpersonal, communication and presentation skills.

• Possess a strong work ethic and high level of professionalism with the ability to work on multiple projects simultaneously in a fast paced environment.

• Able to effectively work independently and in a team environment, with staff at all levels, to achieve business goals.

• Approaches problems or issues systematically, looking for connections, trends and potential causes.

• Surfaces problems, issues and solutions with speed and accuracy; Holds self and team accountable for outcome.

• Tailors communication style and content to the audience.

• Demonstrates initiative, creativity and innovation to drive more effective design and process ideas to fruition within or outside their area of discipline.

• Makes timely decisions on problems/issues requiring immediate attention. Supports the speed and quality of decision making.

• Follow through to customer resolution; maintains customer satisfaction and loyalty.

Knowledge, Skills and Abilities

Working knowledge and conceptual understanding of the following products and technologies:

• 3 to 5 years of experience with Office365 applications, specifically Exchange Online, Microsoft Teams, including Microsoft Calling

• Microsoft Teams device evaluation and support

• Azure Active Directory and Active Directory experience is a plus

• Multi-factor authentication concepts and technologies

• Mobile device management (Intune, etc.)

Minimum Education:

• B.S. in computer science or a related technical field, or equivalent experience.

Minimum Related Work Experience:

• 3 to 5 yrs System Administration experience with collaboration tools

• 3 yrs of enterprise IT tools and enterprise IT team experience

• 3 yr of system documentation experience

• Demonstrated knowledge of Windows operating system

• Basic knowledge of networking and TCP/IP

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group is required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contactAngel Acevedo at 716-328-2471 or angel.acevedo@ctg.com. Kindly forward to any other interested parties—thank you!

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Communications

• Education Level: Associate's Degree/College Diploma (13 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Level 1 IT Support Analyst

United States

New

Healthcare IT

11 hours agoPost Date

22201001Requisition #

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JOB RESPONSIBILITIES: (This description will be given to the candidates and posted to external job sites).

• Interact with customers via phone, email, and chat in a professional manner.

• Troubleshoot problems to provide a high level of user satisfaction.

• Respond to tickets and answer calls within a timely manner.

• Utilize a methodical approach to identify problems, investigate causes, and recommend innovative solutions to our multi-platform environment.

• Accurately document technical issues to facilitate diagnostics and prompt solutions

• Provide restorative or maintenance actions to resolve end-user problems

• Respond to end-user problems based on standard procedures

• Handle advanced technical issues such as call escalations and other issues that require a higher degree of knowledge to resolve

• Ensure systems are configured properly

• Act as a resource for more complex end-user issues

• Track incidents and calls, including but not limited to entering data into the database timely and accurately

• Handle multiple clients, as required

REQUIRED SKILLS (primary and nice-to-have): (Required means that the client only wants to see candidates who have these skills).

• Familiar with Amazon Phone system and ServiceNow preferred but not required.

• 2-3 years previous IT work experience in Desktop Support or Level 1 IT Help Desk support.

• Written and verbal skills to relay problems to tier 2 support and management.

• User-centric, team-first mindset, time management, reliable and organized.

• Knowledge of Windows operating system; moderate ability in PC Repair/troubleshooting.

• Excellent interpersonal skills—able to communicate effectively with employees and executives; High degree of patience with people and processes.

• Ability to prioritize and multitask to accomplish objectives in an organized fashion.

• Work hard & smart—never satisfied with the status quo; possess high expectations of what can be accomplished by self AND team.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Service Technician

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Epic Radiant Analyst

United States

New

Healthcare IT

11 hours agoPost Date

22200982Requisition #

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CTG is looking for a Certified Radiant Analyst to Join the team for a 4 month contract! This is a remote position with no on-call expectation.

The Radiant Analsyt with provide Epic application support (work tickets, service/change request, routine maintenance, build possible), while client focuses on important initiatives.

REQUIRED SKILLS:

Epic Radiant Certification required - Orders a plus

GE PACS Imaging required

If interested please apply directly or email Morgan.Fisler@CTG.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Application Management & Support

• Education Level: None

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Epic Beaker CP Analyst

United States

New

Healthcare IT

12 hours agoPost Date

22200967Requisition #

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CTG is seeking Beaker CP Analysts for a healthcare client!

Project Duration: 9 months

Project Location Remote with possible travel (client is located in MS)

Job Title: Beaker CP Analyst

Description: Full-time contract

Job Summary:

Exhibits the highest degree of expertise in one or more specialized areas supporting Epic HER

Able to function independently within technical and organizational area (s) of specialization

Provides support and guidance to all levels of functional management throughout

organization, acting in the capacity of functional, business or information consultant

Expected to focus 80% or more time engaged in supporting Epic design, build, testing and

support

Reports to Manager or Director level in Information Services

Requirements:

Epic Beaker CP certification

Microbiology experience as it will be CP only with a lot of microbiology

Public Health Lab experience preferred

Medical Technology background a strong recommendation

Minimum of 3 years of direct Epic build, implementation and support experience in addition

to 10 years progressive experience in Information Services or combination of Information

Services and direct Health Care experience

Large-scale implementation/upgrades Comprehensive test plans development

BS Computer Science or Healthcare preferred

To be considered for this opportunity, please apply directly through our website or email

your Word version resume and compensation requirements to crystal.zerr@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Application Analysis

• Education Level: Technical Diploma (12 years)

• Work Remote: Yes

• Travel: Yes, 15 % of the Time

Job Detail

• Company:
  CTG

Job Description

Delivery Manager / Senior Project Manager

United States

New

Information Technology

6 hours agoPost Date

22200960Requisition #

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Computer Task Group (CTG) has an immediate need for a full time Delivery manager / Senior Project Managerfor a remote position supporting clients in various time zones.

Summary

Responsible for delivery of a specific solution or set of services as designated by the Delivery Director. Contributes to the acquisition and assignment of resources to deliver high-quality outcomes within their assigned area. Develops intellectual capital that aligns with market opportunity and CTG growth strategies. Provides best practices through personal delivery of complex project tasks for CTG clients. Remains engaged in client engagements aligned with their designated solution in an oversight and quality control capacity.

Responsibilities

• Company – Driving Business and Generating Revenue

• Develops and manages client relationships to encourage client retention and generation of new business

• Contributes to initiatives and activities that improve CTG visibility and image in the market place

• Provide subject matter advice in the development of practice and company service capabilities

• Acts as key contact point for client in multiple or large engagement sites

• Remains current with the activities of relevant industry professional organizations

• Supports the development of CTG capabilities, thought leadership, and intellectual property

• Responsible for $500K - $5M of revenue

• Manages a budget of $250K - $3M

• Demonstrates sound economic management for assigned engagements

• Customer - Improve Client Satisfaction, Protect and Grow the Base

• Maintains relationships with top practitioners in their field

• Understands the competitive market and CTGs basis of competition

• Is recognized as a problem solver to sustain CTG successful presence at a client site

• Makes efforts to maintain favorable client satisfaction scores (CQA/EQA) scores for a specific solution or set of services as assigned; makes efforts to establish client references

• Colleague – People Developer

• Manages a team of 10-75 resources

• Proactively manages own staffing and career to develop self and support CTG goals

• Leads by example, proving a role model for team members

• Works with team members to support professional development and goal setting

• Regularly reviews progress with team members towards professional development and goals.

• Provides coaching and mentoring as appropriate, and completes annual appraisals for those assigned.

• Contribute to the acquisition and assignment of resources to deliver high-quality outcomes within their assigned area

• Effectively support the career development of CTG associates through mentoring, coaching, and direct management; ensures goal setting is established and monitored; completes formal performance appraisals for those associates assigned

• Complies with CTG processes and methodologies and assures assigned staff achieve compliance

• Develops and delivers learning, while promoting a learning environment within the team

• Actively manages bench time for team members in Solution area on projects which add value to the practice line and CTG

• Career

• Makes valuable use of unassigned time if applicable to support business development and to further professional development

• Demonstrates effective networking within CTG and effective use of CTG leadership for the benefit of the engagement team and client

• Participates in regional and local associations relevant to CTG services

• Participates in the development of thought leadership

• Develops skills and knowledge in new solutions

Qualifications

• Bachelor’s degree or higher, or commensurate work experience

• Minimum 3 years of IT consulting experience leading large and complex projects

• Minimum 1 year demonstrating success in business development activity and service / solution development

• Experience in leading and mentoring teams

• Experience in management, sales and marketing activities, including relationship building, planning, executing, and implementing strategies with key decision makers

• Experience in IT business development, and interaction with client stakeholders

• Competence in profitably leading large, concurrent consulting engagements

• Competence in developing and managing to a strategic and financial plan

• Strong verbal and written skills

To be successful in this position, the ideal candidate should be a highly motivated, results-driven individual who can create the perfect solution for our clients higher-level needs. The best candidate will also be an excellent listener and communicator, with the ability to explain why their solutions are the best fit for our clients.

To Apply:

To be considered, please immediately apply to this requisition using the link provided.

Kindly forward to any other interested parties—thank you!

Drug testing and/or other employment-related inquires may be conducted.

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Program Management & Administration

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Application Development Lead

United States

New Hot

Information Technology

6 hours agoPost Date

22200961Requisition #

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Computer Task Group (CTG) has an immediate need for anApplication Development Leadfor a full time remote opportunity supporting our Solution line of business.

Summary

Establishes discipline with the area of application development, in terms of strategies, practices and tools. Support organizational growth and supports individual and team learning. Provide input to developing project goals and schedules. Expertise in application development principles, practices, and tools. Responsible for technical execution of solution and services.

Responsibilities

• Participates in mentoring, development, and evaluation of staff; provides guidance and training to staff.

• Recommends or automates approaches to streamline and integrate technological processes and/or systems to improve operational efficiency and effectiveness.

• Provides input in implementation strategies, including capabilities within the team, processes and methodologies used, etc.

• Investigates and learns new technologies, especially in cloud technology and modern web development.

• Viewed as an expert resource, provides technical guidance to others.

• Build and lead on and offshore application development teams.

• Responsible for meeting development deadlines and notifying Solution Manager and Lead Architect of potential issues that may impact delivery or customer satisfactionDuties

• Provides project coordination along with PM on development projects, including assigning workloads, estimating hours, defining milestones and quality assurance.

• Ensures proper SDLC practice and methodologies (Scrum, source code management, test management, DevOps) is used on all engagements.

• Ensures code is reviewed, reusable and testable, meeting architectural-design and customer requirements, accountable for overall code quality.

• Create or review technical designs to ensure appropriate use of technology and tools.

• Review testing plans and help fill in gaps in the development process.

• Supports resolution of production issues, includes independently completing root-cause analysis and diagnosis.

• Performs other duties as assigned.Qualifications

• Bachelors degree in Programming, Computer Science or related field

• 10+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience including 5 years of technical leadership.

• Expertise in multiple Microsoft technologies (M365, Azure, .Net, SQL, SharePoint, Power Platform).

• Expertise in programming languages (C# and SQL required, Java and C++ preferred), as well as large-system integration patterns (e.g. SOAP/XML, JSON/RESTful Services, etc).

• Experience in development using a Microservices Architecture

• Experience developing, automating, and managing the software build process usingDevOps concepts (Continuous Integration/Delivery) and tools (Azure DevOps, Jira)

• Experience in employing modern DevOps, Pipelines, GIT repos involving multiple projects/developers

• Practical awareness of web technologies HTML5, JavaScript, CSS3, Bootstrap, jQuery, Knockout JS, SOAP Web Services, REST-- Report writing SSRS- MVC, Angular- MCP Exams- BI Experience

• Good understanding of Agile, Scrum and other development methodologies

• Communicate effectively with management

• Professional Microsoft certifications

To be successful in this position, the ideal candidate should be a highly motivated, results-driven individual who can create the perfect solution for our clients higher-level needs. The best candidate will also be an excellent listener and communicator, with the ability to explain why their solutions are the best fit for our clients.

To Apply

To be considered, please immediately apply to this requisition using the link provided.

Kindly forward to any other interested parties—thank you!

Drug testing and/or other employment-related inquires may be conducted.

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Programming & Application Development

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Project Manager-Technical

United States

New

Information Technology

10 hours agoPost Date

22200742Requisition #

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SPA expert who would work with my team to perform at least one, but likely a number of migrations of Software Products to another development platform.

IBM is sunsetting SPA and this presents a variety of challenges based on certain unique attributes of each product.

Brian will oversee and manage the actual migration with this project.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Project Management & Administration

• Education Level: None

• Work Remote: No

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Customer Service Representative

United States

New

Information Technology

6 hours agoPost Date

22200854Requisition #

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CTG is assisting a client in staffing experienced Customer Service Representatives for a remote contract role.

Job Title: Customer Service Representative

Location: Remote (Eastern or Central Time Zones)

Must be available to work between 7 am and 6 pm, CST, M-F

Duration: 90 days, potential for conversion to perm employee for top performing candidates

Pay: $17/hr

We desire candidates with the following skills/experience:

• Call center/customer service experience

• Effective Communication Skills

• Knowledge Retention and Recall

• Ability to Handle Pressure

• Detail Oriented

• Ability to Multi-task

• Speed and Efficiency

• Creative Problem Solving

• Emotional Stability

• Empathy

• Organizational Ability

• Team Player.

• Typing skills and computer skills

*health insurance background is a plus

Candidate must have strong internet at home and a quiet place to work. Must be comfortable with taking back to back calls as this role will be on the phone.

JOB DETAILS

• Researches and verifies eligibility information via online lookups to carrier eligibility websites or by phone with various carriers and updates the state MMIS system.

• Loads a minimum of 20-25 adds per day into the state MMIS system and terminates existing TPL insurance policies.

• Answers incoming calls from providers, Medicaid recipients, and other entities in relation to private/commercial insurance.

• Maintains an accuracy of 99% or above on all work activities per contractual obligation with state.

• Ability to communicate and exchange information

• Ability to be careful and thorough.

• Ability to build relationships both in person and over the phone.

• Ability to work proficiently with company software used on the project (i.e. Microsoft Word, Excel, ImageNow, etc.).

• Ability to navigate various websites.

• Ability to organize well.

• Ability to perform well in team environment.

• Ability to work independently to meet objectives.

• Ability to meet deadlines.

• Develops effective working relationships with internal and external clients.

REQUIRED

• 1+ years experience in insurance verification.-preferred

• Customer call center environment experience.

• Knowledge of state Medicaid systems

• Working knowledge of HIPAA privacy and security rules.

• MS Word and Excel

• High School Diploma or GED required; Associate’s degree preferred.

ADDITIONAL INFO.:

• No third party resumes will be accepted

• CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

• Drug testing and/or other employment-related inquiries may be conducted

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors).

• CTG is an E-Verify Company

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Customer Support

• Education Level: High School Diploma/GED (11 years)

• Work Remote: Yes

• Travel: Yes, 10 % of the Time

Job Detail

• Company:
  CTG

Job Description

Alliance Partner Marketing Manager

United States

New

Marketing

8 hours agoPost Date

22200845Requisition #

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Duration: 12 months

Location: 100% Remote

Job Title: Alliance Partner Marketing Manager

Pay Rate: Based on experience

Overview:

This role draws on your experience defining global B2B demand plays, developing content for multi-channel campaigns and leading external agency engagement. The role has the privilege of leading collaboration with strategic alliance partners, cross-functional teams, agency partners and geography marketing. You will drive development of the global GTM marketing plan and associated content development. You will collaborate with Senior and Executive level partners, as well as solutions/segment and marketing teams to define the strategic objectives, content plan, KPIs, as well as deliver geography marketing execution guidance. The key to success in this global role is the ability to effectively engage with senior executives, MDF budget management and consistently engage with teams across ISG marketing and communications functions to define the joint GTM marketing plan.

Behavior Characteristics:

• At ease presenting to and engaging with senior level executives (both internal/external)

• Strong collaboration skills with internal/external stakeholders

• Self-starter

• Ability to create compelling presentations

Education and Experience Requirements:

• Proven B2B demand generation strategy and execution through the buyer journey delivering solid marketing generated pipeline and win revenue

• Proven B2B marketing experience with a broad range of marketing activities, disciplines, tactics and audience (IT Decision Maker)

• Excellent writing (English), communications and presentation skills

• Strong experience creating and delivering Executive-level presentations in Powerpoint

• Prior experience managing projects, timelines, 3rd party agencies/vendors and leading internal cross-functional and cross-cultural project teams

• Past B2B marketing experience preferred in IT/data center technologies and services industry (cloud, edge, AI and services/xxx-as-a-service)

• Strong budget management (strategy/execution) experience - particularly with Marketing Development Funds (MDF)

• Strong relationship management experience preferably working with indirect channels/channel partners utilizing MDF funds to deliver marketing results

• Familiarity with standard marketing performance metrics

Additional Information:

• No third party resumes will be accepted

• CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

• Drug testing and/or other employment-related inquiries may be conducted

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)!

• CTG is an Equal Employment Opportunity employer

• CTG is an E-Verify Company

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Education Level: None

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Business Systems Application Analyst

United States

New

Healthcare IT

11 hours agoPost Date

22200815Requisition #

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CTG is looking for a Business Systems Application Analyst for a great healthcare client!

Project Duration:2 years

Project Location:Remote with 2-3 possible client visits (East Coast)

Job Title:Business Systems Application Analyst

Description:Full-time (consulting position)

Job Summary:CTG is expanding our Epic Healthcare Practice with senior-level Business System Analysts - Join CTG, a Certified Best Place to Work Company, and work with our clients on enhancing their data analytics with a focus on cloud-based data.

Responsibilities:

• Provide support services for a portfolio of business applications, mostly cloud-based

• Enter vendor service requests and follow them to completion

• Coordinate updates/upgrades, and facilitate testing in multiple environments

• Troubleshoot user errors and provide timely and high-quality customer service

• Conduct root cause analysis and implement fixes to reduce future errors; must be good at troubleshooting

• Document issues and solutions in the Service Now ITSM

• Follow up on issues and questions related to daily operations; have excellent written and verbal communication skills with both clinical end-users and technical end-users

• May include participation in an after-hours on-call rotation

• Develop and maintain data extracts and reports as needed

• SSIS packages, SQL scripting, and/or Oracle experience is a plus

• Must be an experienced application analyst

• This position is mostly remote. There may be some knowledge transfer that requires an on-site visit. In the event of an emergency or other outage situation, there may be a request for an on-site visit.

Requirements:

• 3+ years’ experience in supporting cloud-based business systems

• Familiar with vendor coordination tasks

• Experience managing testing in multiple environments

• A professional and experienced application analyst who understands troubleshooting

• Prefer experience working in Oracle, building SSIS packages, and SQL scripting

• History supporting MARS is a plus.

To be considered for this opportunity, please apply directly or email your resume to dallas.becerra@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Application Management & Support

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: Yes, 5 % of the Time

Job Detail

• Company:
  CTG

Job Description

Server Engineer

United States

New

Healthcare IT

11 hours agoPost Date

22200784Requisition #

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Description:

ECI Systems Engineer will be working on a Clinical EMR upgrade project consisting of provisioning and commissioning Windows 2019 physical and virtual environments. Project will also entail decommissioning legacy server infrastructure. (Windows 2016 servers)

Duties & Responsibilities

• Engineer will be building Windows 2019 virtual and physical servers

• Engineer will be assisting with 2019 Failover Clustering environment build-outs

• Engineer will be commissioning servers according to organization standards

• Engineer will performing and troubleshooting QA checks for go-live validations

• Engineer will be responsible for Decommissioning of Windows 2016 Virtual and physical servers following organizational best practices.

• Engineer will be working exclusively with internal hosted management solutions for project scope.

• Engineer will be working under the supervision of our Project Coordinators and Clinical Applications Infrastructure teams. Able to manage deliverables and communicate status updates.

• Responsible for onsite go-live support.

Skills & Experience

• Minimum 5 Years management experience of Windows operational support activities (Active Directory, Microsoft Server Editions, and VMware).

• Strong analytical and troubleshooting (problem determination/resolution) skills

• Proficiency with network protocols and infrastructure concepts

• Proficient with Group Policies and Security Policies

• Strong interpersonal and communication skills

• Cisco UCS experience a plus

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Systems Engineering

• Education Level: High School Diploma/GED (11 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

IT Resource Management

United States

New

Information Technology

7 hours agoPost Date

22200833Requisition #

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CTG is assisting a client for a Remote Resource Manager!

Pay Rate: $64.29/hour

Job Duties:

• Contractor reporting

• Assist with reviewing contractor reports and making updates as needed for any changes in function/project

• Track terminations, new hires New hire requests

• Assist with setting up new hire requests in respective legacy NewRez/Caliber systems Time tracking for Capitalized work

• Assist with setting up resources in respective legacy NewRez/Caliber systems to assigned projects in order to track time Contractor Invoice reporting

• Maintain report of Contractor invoices which will include resource name, vendor name, hours worked, rate, dates, and project name/ID or other function assigned. Administrative

• Review and document current state processes

• Identify gaps

• Propose imp

For immediate consideration please email rebecca.olan@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. Its a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Financial Analysis

• Education Level: High School Diploma/GED (11 years)

• Work Remote: No

• Travel: No

Job Detail

• Company:
  CTG

Job Description

IT Financial Analyst

United States

New

Information Technology

7 hours agoPost Date

22200832Requisition #

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CTG is assisting a client for a Remote Financial Analyst!

Pay Rate: $64.29/hour

Job Details:

• Review Requisitions

• Verify cost is in budget

• Ensure cost center(s) are correct. Make any updates if needed.

• Complete memo to vendor to include PO on invoice, along with IT Manager and AP e-mail addresses

• Verify appropriate approvals have been completed Review and approve invoices Make sure vendors included Purchase orders on invoices

• Verify cost is in the budget

• Ensure invoices are coded to correct account/cost center, and project name/code if is work on a Capitalized project. Make any updates if needed.

• Work with appropriate managers to resolve any discrepancies before approving Forecast updates

• Identify any cost not in budget or amounts that need to be adjusted and note for inclusion in next forecast update

• Assist with updating forecast files to load into Financial planning system Administrative

• Review and document current state processes

• Identify gaps

• Propose improvement opportunities

• Reporting

For immediate consideration please email rebecca.olan@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. Its a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Financial Analysis

• Education Level: High School Diploma/GED (11 years)

• Work Remote: No

• Travel: No

Job Detail

• Company:
  CTG

Job Description

ServiceNow Solutions Architect

United States

New

Information Technology

11 hours agoPost Date

22200799Requisition #

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CTG is rapidly growing our ServiceNow practice and service offerings. Were seeking a strong ServiceNow Solution Architect to join our team.

Summary:

Functions primarily as a qualified, billable professional with additional solution area responsibility. Executes the vision of the solution through his/her involvement throughout the Solution Framework focus areas and client relationships. Develops the solution, customizes the offering to client based on captured requirements and supports sales and delivery processes. Works closely with Solutions team members, sales, marketing and relevant line of business.

Responsibilities:

• Collect and document standard requirements to establish a solution baseline

• Support sales setting the vision of the solution implementation given an in-depth understanding of the offering

• Serve as a key customer contact responsible for enhancing the client relationship and obtaining positive client references

• Manage the transition from sales to delivery, providing the linkage from ‘promised’ to ‘fulfillment’

• Support delivery in an advisory role for successful execution of the proposed solution

• Develop the solution maturity with guidance from the Solution Owner

• Meet target utilization and fulfill duties of billable assignment

• Perform other responsibilities as assigned

Duties:

• Provide subject matter expertise and support to sales pursuits, opportunity responses, proposal development and other marketing material

• Bring CTG’s experience including other pertinent solutions to the table that fit within client gaps

• Create a solution with valid and viable design for the client; document the elements of relevant cost

• Build contacts with peers and the external market (e.g. membership with an external IT user group) to share experiences and enhance the CTG brand

• Collaborate with other CTG solution architects to share experiences, cross-sell opportunities and involve them as needed on customer proposals and delivery

• Support talent management in recruiting, managing and retention of the right resources necessary for successful delivery of the solution

• Review the design standards and solution functionality from a technical point of view while assessing the potential financial impact on existing implementations and future solution ROI

• Contribute to overall solution pipeline growth through sales efforts

• Refine solutions based on lessons learned, market demands and technology advancement

• Ensure compliance to established framework, standards and oversight methods

• Create the appropriate training material with Sales/Delivery/Marketing

• Learn solutions offerings outside of solution aligned to

• Provide thought- leadership through white papers, conference presentations and speaker engagements

• Continued enhancement of offering keeping up with market trends and demand

• Perform other duties as required to fulfill responsibilities

Qualifications:

• Bachelor’s degree or higher from an accredited college or university (preferred)

• ServiceNow Certified System Administrator (required)

• ServiceNow Certified Implementation Specialist in three (3) areas (required)

• ServiceNow Certified Application Developer (required)

• ServiceNow Suite Certifications in two (2) areas (required)

• ITIL V3 or V4 Foundations Certification (required)

• Minimum of eight (8) years experience in an Information Services environment, minimum of four (4) years in ServiceNow development, minimum of two (2) years in ServiceNow architecture, minimum of four (4) years in ServiceNow consultative engagement technical ownership, development experience or oversight in at least forty (30) implementations, minimum of one (1) year management experience, technical experience in enterprise-level solution design

• Competence in relevant business processes, cross-industry solutions with excellent organizational, presentation, negotiation, and analysis skills

• In depth experience working on proposals with knowledge of financials, client value, best-in-breed technology, requirements mapping to solution offering and presentation skills to client upper management and executives

• Recognized leader within defined area of expertise, capable of identifying and resolving business issues through solutions and services

• Collaborative, effective time and multitask management working with peers and leadership on solution development and maturity while billable at customers & supporting sales

• Demonstrated ability to provide architectural and methodology oversight for concurrent delivery projects

Other Desired Qualifications:

• Willingness to provide ad-hoc support across the organization

• Ability to plan out resources to meet both internal and external business needs

• Ability to manage, work with, and support technical consultants

• Desire to reach out and assist with solution design and critical thought with project teams

• Complete understanding of ServiceNow architecture

• Ability to architect and design scalable and maintainable solutions to customers ad-hoc

• Ability to critically think through overall solution and document the hierarchy and architecture

• Enterprise-level solution designing capabilities

• Ability to lead technical consultants / developers throughout the duration of an engagement

• Ability to provide best practice leadership and adaptation to a technical team

• Excellent solution-designing capabilities

• Experience working with customer C-level executives and senior level management

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Systems Architecture

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: Yes, 5 % of the Time

Job Detail

• Company:
  CTG

Job Description

ServiceNow Technical Architect

United States

New

Information Technology

11 hours agoPost Date

22200797Requisition #

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CTG is rapidly growing our ServiceNow practice and service offerings. Were seeking a strong ServiceNow Technical Architect to join our team.

Summary:

Leading technical initiatives for both internal and external ServiceNow clients in addition to supporting, developing, configuring, testing, implementing, and maintaining ServiceNow environments. Deploying new releases and/or enhancements, performing unit tests, maintaining, and supporting the operational functions, monitoring usage, and performing daily administrative tasks.

Responsibilities:

• Serve as a primary technical point of contact for ServiceNow engagements

• Assist and technically lead functional teams including building request items, tasks, workflows, etc.

• Collaborate with client and internal teams to validate technical requirements

• Design and document technical design, as needed, on stories to meet client requirements

• Deliver end-to-end automated solutions which include implementation of the ServiceNow platform, core system, and other ServiceNow-centric applications

• Design and develop 3rd party integration with ServiceNow using approaches common to ServiceNow (REST, SOAP, JDBC, etc.)

• Duties

• Provide subject matter expertise and support to sales pursuits, opportunity responses, proposal development and other marketing material

• Bring CTG’s experience including other pertinent solutions to the table that fit within client gaps

• Create a solution with valid and viable design for the client; document the elements of relevant cost

• Build contacts with peers and the external market (e.g. membership with an external IT user group) to share experiences and enhance the CTG brand

• Collaborate with other CTG solution architects to share experiences, cross-sell opportunities and involve them as needed on customer proposals and delivery

• Support talent management in recruiting, managing and retention of the right resources necessary for successful delivery of the solution

• Perform other duties as required to fulfill responsibilities

Qualifications:

• Bachelors degree from an accredited college or university (preferred)

• ServiceNow Certified System Administrator (required)

• ServiceNow Certified Implementation Specialist in two (2) areas (required)

• ServiceNow Suite Certification (required)

• ITIL V3 or V4 Foundations Certification (required)

• Minimum of five (5) years experience in an Information Services environment, minimum of two (2) years in ServiceNow development, minimum of one (1) year in ServiceNow consultative engagement technical ownership, development experience in at least ten (10) implementations.

• Competence in relevant business processes, cross-industry solutions with excellent organizational, presentation, negotiation, and analysis skills

• In depth experience working on proposals with knowledge of financials, client value, best-in-breed technology, requirements mapping to solution offering and presentation skills to client upper management and executives

• Recognized leader within defined area of expertise, capable of identifying and resolving business issues through solutions and services

• Collaborative, effective time and multitask management working with peers and leadership on solution development and maturity while billable at customers & supporting sales

• Demonstrated ability to provide architectural and methodology oversight for concurrent delivery projects

Other Desired Qualifications:

• Ability to lead technical consultants / developers throughout the duration of an engagement

• Ability to provide best practice leadership and adaptation to a technical team

• Excellent solution-designing capabilities

• Ability to conduct technical workshops and compile, construct, and deliver business-centric solutions

• Understanding of ServiceNow functionality and how ITIL processes can be automated in ServiceNow

• Ability to configure & customize to meet business goals and objectives

• Development experience with a service-oriented architecture

• Deep knowledge of JavaScript with an understanding of XML, JavaScript Libraries (AngularJS), and HTTP

• Experience creating and promoting ServiceNow update sets

• Excellent interpersonal skills with the ability to communicate clearly, knowledgeably, and personably

• Ability to comprehensively analyze problems and apply critical thinking to derive a resolution

• Experience in customer service, skills and committed to meeting expectations of all customers

• Ability to acquire new skills quickly and learn on the job

• Strong desire to innovate, flexibility with minimal context-switching

• Strong collaboration and team-building skills and a commitment to continuous service improvement

• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Technical Architecture

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: Yes, 5 % of the Time

Job Detail

• Company:
  CTG

Job Description

QA Analyst

United States

New

Information Technology

8 hours agoPost Date

22200802Requisition #

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Overview

The quality assurance (QA) analyst is primarily responsible for testing all software products that are either built in-house or purchased externally. The analyst partners with internal stakeholders to plan, test, and implement all software changes to ensure that products conform to the desired quality standard. The (QA) analyst is accountable to design a testing strategy and an end-to-end test plan; managing and executing all activities in the plan to ensure that all the objectives are met, systems are operational, client ready and solutions work as expected. May be called upon to; Review, analyze, and evaluate business systems and user needs, document requirements, define scope and objectives to determine overall business strategies. May serve as the primary liaison between IT and business teams for all testing activities.

• Review and analyze business requirements/system specifications/user stories

• Work collaboratively with the development team, business analysts to ensure the early identification of issues from planning stage

• Design and create test strategy and test plan based the project requirements and timeline

• Build and execute test scripts, record, and review test results

• Document, report and manage defects

• Attend project meetings and daily standups

• Report testing status, create reporting dashboards for test execution and defect management

• Ensure timely and successful delivery of the products

Job Qualifications

Job Qualifications

Expertise in full systems development lifecycle for software maintenance, development, and/or implementation projects.

Strong problem solving and analytical skills, has an eye for detail

Knowledgeable of project management methodologies

Strong organizational skills

Strong verbal and written communication skills

Ability to anticipate user behavior or risks to systems

In-depth understanding of the various testing concepts (e.g. functional, usability, performance)

· A minimum of five years’ experience testing applications in accordance to required functionality and non-functional quality attributes (e.g. availability, performance)

· Experience writing test plans and test cases

· Proficiency in test management tools, functional and load testing automation tools is a plus

· Effectively manages personal time and work. Identifies own strengths and weaknesses, making the best of those strengths and seeking improvement on any weakness, through peer and management mentoring.

· Experience testing applications in accordance to required functionality and non-functional quality attributes (e.g. availability, performance)

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Testing, Qualification & Validation

• Education Level: None

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG

Job Description

Ambulatory Community Connect Analyst

United States

New

Healthcare IT

12 hours agoPost Date

22200800Requisition #

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CTG is seeking an Ambulatory Community Connect Analyst for an Epic implementation!

Project Duration: 7 months

Project Location Remote (client is located in Wisconsin)

Job Title: Ambulatory Community Connect Analyst

Description: Full-time contract

Job Summary:

• The Analyst builds, tests, implements, and supports the needs of their application

• Support the Senior Analyst in validation/workflow and/or operational meetings for specific clinical, business or report applications

• Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely manner

• Investigates, tests, resolves problems related to application

• Ensures a high level of customer service

• Identifies or escalates issues that impact infrastructure and application performance

• Provides preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability

• Focus on continual improvement best practices by identifying and diagnosing improvement opportunities

• Suggests improvements to Senior Analyst, Supervisor and Manager

• Adheres to Service Level Agreement expectations demonstrated through ongoing support of live users

• Promotes, develops and adheres to system standards, and best practices

• Collaborates across Helios team to develop unified approaches and standard work

• Collaborates with other team members to support processes

• Participates in testing best practices and standards

• Works to implement applications according to requirements, specifications and compliance/regulatory standards

• Participates in implementation of major version upgrades and special updates

• Communication & Relationship Management

• Works with other Helios teams, end users, and external vendors to resolve issues while maintaining HFHS Standards of Excellence

• Provides input to support technology planning

• Works with IT, Helios and Operations management to ensure systems are in line with overall policies, standards, processes, and overall workflows

• Stays current with vendor capabilities and provides input into software/system implementation strategies and plans

• Prior consulting experience highly preferred

Requirements:

• Ambulatory certified

• Minimum of five years’ progressive clinical/healthcare experience within Epic Community Connect

• Strong problem-solving & troubleshooting skills

• Excellent communication and collaboration skills

To be considered for this opportunity, please apply directly through our website or email your Word version resume and compensation requirements to crystal.zerr@ctg.com

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

• Job Function: Application Analysis

• Education Level: Bachelor's Degree (16 years)

• Work Remote: Yes

• Travel: No

Job Detail

• Company:
  CTG