Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 03, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Ensure that proper aquatic care and husbandry is being provided to our aquatic life in the store.- Act as the primary resource in their assigned store regarding all aquatic life education and care.- Responsible for the achievement of the store's budgeted sales goals by driving sales in the aquatic life areas. This will be accomplished by effectively assisting customers in the proper selection of aquatic life and merchandise in accordance with their specific needs. This position will receive day to day direction and coaching from the Companion Animal Department Manager.- This job is composed of a variety of different tasks that are covered by operational guidelines. Individual judgment is occasionally required to complete assigned tasks.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Have a strong interest in animal welfare and possess a high level of knowledge of aquatic life care and husbandry.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.- Be comfortable and proficient handling and caring for aquatic life of various types and species.- Independently prioritize and accomplish multiple tasks within established timeframes such as caring for aquatic life, maintaining proper water quality, setting up an maintaining displays and merchandise kits for sale and placing aquatic life orders.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Job Summary: As a Junior Pet Stylist at Petco, you will play a vital role in providing professional bathing services to our furry companions. You will work under the guidance and supervision of experienced groomers, gaining hands-on experience and building essential skills in offering bathing and drying services. Your primary responsibility will be to perform bathing/drying services to dogs, assist in the grooming process, ensuring the comfort, safety, and well-being of the pets in our care. This is an excellent opportunity for individuals passionate about animals and grooming to start their career in the pet care industry. Your Petco Grooming Career:
Competitive base pay
Medical, dental, vision and more
401k and more
Paid Time Off
Petco Discounts
All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc.
State of the art equipment, including bathing system, kennels, tables, and dryers
Career development and growth opportunities, such as a Pet Stylist
Responsibilities:
Perform grooming services, including brushing, nail trimming, ear cleaning, anal gland cleaning, bathing and drying.
Assist Groomers in providing grooming services, including bathing, brushing, nail trimming, and ear cleaning.
Interact with pet parents in a friendly and professional manner, providing excellent customer service and addressing their grooming-related inquiries.
Schedule grooming appointments, manage paperwork, and maintain accurate grooming records
Learn and follow Petco's grooming policies, standards, and guidelines to ensure quality and consistency in all areas of the grooming business.
Maintain a clean and organized grooming area, including disinfecting & sanitizing grooming tools and equipment, along with daily cleaning of the salon.
Qualifications:
Previous experience working with animals, such as volunteering at a shelter, pet sitting, or assisting in grooming salon is preferred.
Passion for animals and genuine interest in pursuing a career in pet grooming.
Basic knowledge of dog breeds, behavior, and common grooming practices
Ability to handle and restrain pets of various sizes and temperaments with care and compassion.
Strong communication skills both verbal and written, with the ability to interact effectively with pet parents and team members
Physical stamina to stand for extended periods, lift heavy pets and perform repetitive tasks. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.
Flexibility to work weekends, evenings and holidays as required by the store's grooming schedule
Note: The Junior Pet Stylist position at Petco is an entry-level position designed for individuals to develop their skills and knowledge in pet grooming. This position provides an excellent foundation for further career advancement within Petco's grooming department.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Job Summary: As a Pet Stylist at Petco, you will be responsible for providing professional grooming services to our valued customers' pets. With your expertise and attention to detail, you will ensure that each pet receives exceptional care, leaving them looking and feeling their best. You will have the opportunity to showcase your grooming skills, creativity, and passion for animals in a dynamic and rewarding environment.
Your Petco Grooming Career:
Competitive base pay, plus incentive
Medical, dental, vision and more
401k and more
Paid Time Off
Petco Discounts
All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc.
State of the art equipment, including bathing system, kennels, tables, and dryers
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
Responsibilities:
Perform grooming services including nail trims, ear cleaning. bathing, brushing, haircuts, and styling, adhering to breed standards and pet owners' preferences.
Safely and efficiently maintain & operate grooming tools and equipment such as clippers, shears, brushes, and dryers.
Learn and follow Petco's grooming policies, standards and guidelines to ensure quality and consistency in all areas of the grooming business.
Monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management.
Assess and address each pet's individual needs, taking into consideration their coat type, skin condition, and temperament.
Provide exceptional customer service by actively listening to pet owners' requests, offering grooming recommendations, and addressing any questions or concerns.
Educate pet owners on grooming maintenance and at home care practices to promote the overall well-being of their pets.
Collaborate with fellow groomers and store team members to create a positive and supportive work environment.
Qualifications:
Proven experience as a professional groomer with a strong portfolio of successful grooming work.
In-depth knowledge of various dog breeds, their grooming requirements, and common health issues & behaviors.
Proficiency in breed-specific cuts, styling techniques, and grooming standards.
Familiarity with grooming tools and equipment, and the ability to handle them safely and effectively.
Excellent communication skills, both verbal and written, to interact confidently and professionally with pet owners and team members.
Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards.
Physical stamina to stand for extended periods, lift and handle pets of different sizes, and perform repetitive grooming tasks.
Compassion and patience when handling pets, ensuring their safety, comfort, and well-being throughout the grooming process.
Flexibility to work weekends, evenings, and holidays based on the grooming schedule and customer demand.
Note: The Pet Stylist position at Petco offers an exciting opportunity to utilize your grooming expertise and passion for animals. Join our dedicated team of professionals, and together we will create a positive grooming experience for pets and their owners while upholding Petco's commitment to excellence in pet care.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Job Summary: As a Pet Stylist at Petco, you will be responsible for providing professional grooming services to our valued customers' pets. With your expertise and attention to detail, you will ensure that each pet receives exceptional care, leaving them looking and feeling their best. You will have the opportunity to showcase your grooming skills, creativity, and passion for animals in a dynamic and rewarding environment.
Your Petco Grooming Career:
Competitive base pay, plus incentive
Medical, dental, vision and more
401k and more
Paid Time Off
Petco Discounts
All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc.
State of the art equipment, including bathing system, kennels, tables, and dryers
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
Responsibilities:
Perform grooming services including nail trims, ear cleaning. bathing, brushing, haircuts, and styling, adhering to breed standards and pet owners' preferences.
Safely and efficiently maintain & operate grooming tools and equipment such as clippers, shears, brushes, and dryers.
Learn and follow Petco's grooming policies, standards and guidelines to ensure quality and consistency in all areas of the grooming business.
Monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management.
Assess and address each pet's individual needs, taking into consideration their coat type, skin condition, and temperament.
Provide exceptional customer service by actively listening to pet owners' requests, offering grooming recommendations, and addressing any questions or concerns.
Educate pet owners on grooming maintenance and at home care practices to promote the overall well-being of their pets.
Collaborate with fellow groomers and store team members to create a positive and supportive work environment.
Qualifications:
Proven experience as a professional groomer with a strong portfolio of successful grooming work.
In-depth knowledge of various dog breeds, their grooming requirements, and common health issues & behaviors.
Proficiency in breed-specific cuts, styling techniques, and grooming standards.
Familiarity with grooming tools and equipment, and the ability to handle them safely and effectively.
Excellent communication skills, both verbal and written, to interact confidently and professionally with pet owners and team members.
Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards.
Physical stamina to stand for extended periods, lift and handle pets of different sizes, and perform repetitive grooming tasks.
Compassion and patience when handling pets, ensuring their safety, comfort, and well-being throughout the grooming process.
Flexibility to work weekends, evenings, and holidays based on the grooming schedule and customer demand.
Note: The Pet Stylist position at Petco offers an exciting opportunity to utilize your grooming expertise and passion for animals. Join our dedicated team of professionals, and together we will create a positive grooming experience for pets and their owners while upholding Petco's commitment to excellence in pet care.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Ensure that proper aquatic care and husbandry is being provided to our aquatic life in the store.- Act as the primary resource in their assigned store regarding all aquatic life education and care.- Responsible for the achievement of the store's budgeted sales goals by driving sales in the aquatic life areas. This will be accomplished by effectively assisting customers in the proper selection of aquatic life and merchandise in accordance with their specific needs. This position will receive day to day direction and coaching from the Companion Animal Department Manager.- This job is composed of a variety of different tasks that are covered by operational guidelines. Individual judgment is occasionally required to complete assigned tasks.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Have a strong interest in animal welfare and possess a high level of knowledge of aquatic life care and husbandry.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.- Be comfortable and proficient handling and caring for aquatic life of various types and species.- Independently prioritize and accomplish multiple tasks within established timeframes such as caring for aquatic life, maintaining proper water quality, setting up an maintaining displays and merchandise kits for sale and placing aquatic life orders.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness.- The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Act as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service.- Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.- Express passion about animal welfare and maintain integrity in the work area.- Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.- Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.- Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$20.25 - $28.25
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:
Responsible for establishing and promoting a culture in which we proactively engage and educate pet parents and help them feel confident that they are providing the best care to their pets.
Assist in managing a matrix-like environment to ensure operational goals and customer satisfaction needs are met.
Promote a culture of service and trust for customers and staff.
Establish and sustain an environment that supports partners in doing their jobs well, ensuring each associate receives the prescribed training and feedback, and meets the required qualifications for their position.
Essential Job Functions:
The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.
Oversees the daily operation and manages all aspects of the business to ensure it meets sales and profitability projections.
Completes and submits accounting, inventory management, and payroll paperwork accurately and in a timely manner.
Ensure all expenses are maintained within budgeted levels.
Coaches partners to peak levels of productivity, efficiency and teamwork. Encourages a culture of fun, accomplishment, development and teamwork.
Establishes, models and sustains an environment of proactive customer engagement, seeking to understand customer needs and educate them on the best choice for their pets so they leave confident, satisfied and wanting to return. Trains, coaches and supports sales partners to do the same.
Manages partners, which includes recruiting, reviewing job applications, and interviewing job applicants, checking references, conducting pre-employment background checks, hiring, and training.
Manages and coaches partners to do their jobs well and to balance the needs of the customer with the need to complete assigned responsibilities. Responsible for the continuous training and development of partners.
Ensures partners have the necessary training, knowledge and customer engagement skills to achieve sales goals.
Participate in tasks associated with scheduling veterinarians in advance of clinics.
Partner with clinic location management and Petco field leadership to identify business and relationship improvement opportunities and lead or assist in their implementation.
Participate and present material on clinics to store leadership partners.
Supervisory Responsibility: This position directly supervises Vet Assistants, Customer Assistant, and Rig Managers and other market support personnel.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Deliver customer service and grooming services to customer that align with our brand promise.- Responsible for the welfare of all live animals within the department.- Report to the General Manager and collaborate to drive the business.This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Manager or the General Manager.Essential Job Functions:The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.- Provide quick and courteous service to all customers by utilizing the GUEST+ model in the salon.- Ensure OSE standards are maintained in the department - Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.- Professionally perform basic grooming services on animals as requested by customers and in accordance with company policy and procedure, ensuring the safety and well-being of each animal - Interest in animal welfare.- Move animals and merchandise up to 30 pounds.- Utilize grooming instruments including shears and dryers.- Perform grooming services per customer instructions, ensuring the safety and well-being of animals.- Adhere to all Policies and Procedures.Supervisory Responsibility:May provide guidance to Grooming Assistant(s) or other Pet Stylists Apprentice(s) in department. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.Work Environment:The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting(up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the PSA's and other salon partners. The work environment can be noisy and wet.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Assist guests' selection and recommendation of merchandise and services in accordance with their identified needs.
Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
Process register transactions and create a great experience for each guest.
Generate future business through a deep understand of the guests and their pet/s and connection to our digital platforms.
Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
Completes and applies training programs to maintain a high level of expertise of their role.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Minimum of one year of sales experience is required for this position. Qualified applicants will possess a high level of knowledge of pet nutrition and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Certification
Completing and maintaining of the appropriate specialist level of the Petco Certification program is required in this role.
Preferred Qualifications
Prior pet nutrition experience and working with and/or caring for pets recommended.
Supervisory Responsibility
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$18.75 - $25.75
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Have a strong interest in animal welfare and possess a high level of knowledge of our companion animal and aquatic care.
Ensure that all companion animals and aquatic life in the PCC are receiving appropriate care. This includes ensuring that all companion animal and aquatic life maintenance, companion animal incident reports and hourly animal health checks are completed as required.
Process register transactions in a way that creates a great experience for each guest.
Be proficient within our selling model and support guest interactions as needed.
Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
Complete and apply training programs to maintain a high level of expertise of their role and educate other PCC partners in animal care and maintenance.
Promote a positive culture of teamwork, inclusion, and collaboration.
Adhere to established operational guidelines, policies, and procedures.
Evaluate guest inquiries and refers to the Leader on Duty as needed.
Act as primary resource for guests and other PCC partners regarding all animal education and care.
Efficiently orders companion animals and aquatic life, supplies and merchandise in partnership with the sales team to maximize sales, margin, and inventory.
Analyzes department inventory management data and recommends areas for improvement.
Perform routine housekeeping tasks as required to maintain the professional image and appearance of the companion animal habitat and aquatic areas, to include sweeping/mopping the floors, dusting, cleaning the tanks, facing the merchandise on the shelves, etc.
Ensures the proper handling and documentation for all relinquished and adoption animals.
Verifies animal related maintenance tasks are being completed as outlined on the Maintenance Schedules.
Participates in the completion of all animal and aquatic life related physical inventory counts.
Adheres to and promotes established safety and loss prevention procedures.
Performs additional duties and projects as required or assigned with or without regular supervision.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Minimum of one year of experience working with and/or caring for companion animals and aquatic aquatic life is required for this position. Qualified applicants will possess a high level of knowledge of companion animals and aquatic life and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the PCC as well as external veterinary partners.
Certification
Completing and maintaining of the Petco Animal Care Certification program is required in this role.
Education/Skills
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.
Supervisory Responsibility
Ensures partners are providing quick and courteous service to all guests throughout the Pet Care Center.
Ensures high merchandising standards are maintained throughout the Pet Care Center.
Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.
In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.
Adhere to and promote established safety procedures for partners, guests, and pets.
Work Environment
The majority of job duties are conducted indoors, although guest carryouts and veterinary visits will require that a partner leave the PCC briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet PCC needs.
Equal Opportunity Employer
Petco Health & Wellness, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$18.75 - $25.75
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Utilize business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.
Responsible for supporting the implementation and execution of Inventory Management through training and coaching partners to include: Shrink, Cycle Counts, Receiving, and RTV/Recall.
Responsible for supporting the implementation and execution of Merchandising Management to include Brand Standards, Pricing, Planogram Accuracy, Door to Floor, and Ad Set. through training and coaching partners.
Process register transactions in a way that creates a great experience for each guest.
Be proficient within our selling model and support guest interactions as needed.
Responsible for the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Extended Aisle, and overall Guest Experience.
Ensures the health, proper handling and welfare of all animals according to policies and procedures, including completion of hourly animal check list and wellness cards.
Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals and adheres to Veterinary Protocol for all sick animals.
Ensures that the backroom and equipment is organized and maintained according to Operating Standards of Excellence.
Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.
Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.
Abides by and implements all company policies and procedures, including but not limited to those designed to minimize shrink.
Ensures Return to Vendor and Hazardous Waste processed are managed per Petco policy.
Ensures that the store is opened and / or closed in accordance with established policies and procedures.
Accountable as Leader on Duty for supporting for supporting the guest experience, Pet Care Center execution, training, communication and maintenance of company initiatives, programs, legal compliance, policies, procedures, safety practices, and promotions.
Train, coach, and develop Pet Care Center operations partners in close partnership with the sales team.
Promote a positive leadership culture of teamwork, inclusion, and collaboration.
Operations Leaders are expected to display and champion the Petco Leadership Expectations.
Other Essential Duties
MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
A high school diploma or its equivalent required; some college level business/management courses preferred.
1 or more years of management experience or the equivalent is required, with 2 or more years preferred.
Must be licensed to operate a motor vehicle.
Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.
Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others.
Supervisory Responsibility
The Operations Leader directly supervises the Operations Specialists
Provides quick and courteous service to all guests throughout the Pet Care Center
Ensures high merchandising standards are maintained throughout the Pet Care Center
Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.
In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.
Adhere to and promote established safety procedures for partners, guests, and pets.
Work Environment
This role is expected to provide support during key operational hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$21.00 - $31.00
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Job Summary: As a Junior Pet Stylist at Petco, you will play a vital role in providing professional bathing services to our furry companions. You will work under the guidance and supervision of experienced groomers, gaining hands-on experience and building essential skills in offering bathing and drying services. Your primary responsibility will be to perform bathing/drying services to dogs, assist in the grooming process, ensuring the comfort, safety, and well-being of the pets in our care. This is an excellent opportunity for individuals passionate about animals and grooming to start their career in the pet care industry. Your Petco Grooming Career:
Competitive base pay
Medical, dental, vision and more
401k and more
Paid Time Off
Petco Discounts
All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc.
State of the art equipment, including bathing system, kennels, tables, and dryers
Career development and growth opportunities, such as a Pet Stylist
Responsibilities:
Perform grooming services, including brushing, nail trimming, ear cleaning, anal gland cleaning, bathing and drying.
Assist Groomers in providing grooming services, including bathing, brushing, nail trimming, and ear cleaning.
Interact with pet parents in a friendly and professional manner, providing excellent customer service and addressing their grooming-related inquiries.
Schedule grooming appointments, manage paperwork, and maintain accurate grooming records
Learn and follow Petco's grooming policies, standards, and guidelines to ensure quality and consistency in all areas of the grooming business.
Maintain a clean and organized grooming area, including disinfecting & sanitizing grooming tools and equipment, along with daily cleaning of the salon.
Qualifications:
Previous experience working with animals, such as volunteering at a shelter, pet sitting, or assisting in grooming salon is preferred.
Passion for animals and genuine interest in pursuing a career in pet grooming.
Basic knowledge of dog breeds, behavior, and common grooming practices
Ability to handle and restrain pets of various sizes and temperaments with care and compassion.
Strong communication skills both verbal and written, with the ability to interact effectively with pet parents and team members
Physical stamina to stand for extended periods, lift heavy pets and perform repetitive tasks. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.
Flexibility to work weekends, evenings and holidays as required by the store's grooming schedule
Note: The Junior Pet Stylist position at Petco is an entry-level position designed for individuals to develop their skills and knowledge in pet grooming. This position provides an excellent foundation for further career advancement within Petco's grooming department.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
The Selling Experience Leader (SEL) is the key driver for the guest experience and leading a selling culture in the store. Through the lens of Petco's vision of -Healthier Pets. Happier People. Better World.- The SEL is the champion and role model for all relationship building touch points with Petco guests. The SEL will mentor all store partners in the culture of selling and engagement to support and drive the customer experience. The SEL assists the General Manager in developing and managing a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals; as well as assists in managing all aspects of the store's business in accordance with Petco operational standards and safety procedures.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Responsible for successfully implementing a guest centric culture in the store by leading in the following areas, as well as all other projects/duties as assigned.- Provide an outstanding guest experience with each interaction.- Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.- Lead store execution, training, communication and maintenance of company initiatives, programs, policies, procedures, safety practices, and promotions.- Responsible for driving the implementation and execution of customer-centric programs such as seasonal promotions and sales to meet and exceed sales targets.- Train, coach, and develop department level leaders and store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.- Leads a -never out of stock- culture with store partners to ensure exceptional customer experience for all Omni-channel initiatives (examples include, but are not limited to: BOPUS, Extended Aisle, and Repeat Delivery).- Ensure the weekly schedule is written effectively to maximize operational and selling floor coverage.- Manage and coach dog training partners in delivering a consistent services customer experience aligned with our Petco Brand Standards and Customer Promise.- Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction.- Demonstrate and support a continuous improvement and growth mindset.- Demonstrate a keen and genuine interest in all kinds of animals.- Perform other duties as assigned and assume responsibility as Leader on Duty to drive selling engagement. Nature of Supervision: General instruction is provided by the General Manager on some, but not all tasks to be performed.Supervisory Responsibility:- The Selling Experience Leader is directly responsible for the Guest Services and Dog Training roles in the store.- Partner with the GM to attract, hire, and retain top talent; participate in new partner and leader interviews and selection.Work Environment:The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.Contacts:This position has continuous contact with the general public at the store and at store-related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, store repairs, coordination of vaccination clinics, store events, vendor meetings, etc.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Purpose: The purpose of this position inherently involves providing excellent customer care to our hospital clients. The Vet Hospital Client Specialist represents the Petco mission and values to all clients, and is typically the first person a client, who may be upset or worried about their pet, encounters when entering our hospital. The Concierge is responsible, like all team members, for fostering cohesion and motivation within the team. Essential Job Functions: The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: Assume primary responsibility for answering the practice phone and routing calls appropriately. Assume secondary responsibility for answering calls directed towards the housecall practice. Schedule appointments when necessary from callers or visitors to the practice. Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodations as necessary during peak/busy times, or when medical staff is dealing with an emergency situation. Participate in the training of new staff members and general dissemination of knowledge as required. Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials. Serve as main social media conduit for the practice, taking photographs and posting according to pre-established practice guidelines Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments. Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied. Supervisory Responsibility: This position has no immediate supervisory duties. Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Education/Experience: High school diploma is a requirement. Must have at least 1 year previous experience or working in a veterinary practice or a customer-facing role in another organization. Must be friendly, outgoing, -people oriented-, and have a sense of humor Must have excellent written and verbal communication skills Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations Must have exceptional telephone and computer skills Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$15.00 - $21.00
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
At our Vetco Total Care Full Service Veterinary Hospitals, our veterinarian position is the most immersive role in the hospital. Our hospital veterinarians live and breathe quality - in the pets they treat and the people they work with. They are supported by quality equipment (ultrasound in every hospital, heated hydraulic surgery tables, DDXR), quality supportive medical field leaders and a quality paraprofessional team who are encouraged to expand their skill sets as subject matter experts in dentistry, nutrition and more. Come join a world class organization focused on celebrating your success and unique practice of Veterinary medicine as you lead your team through the next generation of full-service Veterinary Care .
All hospital partners are responsible for performing duties in a way that creates an environment in which:
the patient's needs always come first;
every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience;
contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible;
exceptional teamwork and commitment to shared goals benefits the entire organization.
Essential Job Functions:
Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
Provide excellent patient care by performing physical examinations, diagnosing and treating diseases, and providing preventive care according to patient signalment, lifestyle, and environment.
Utilize a problem-based approach that includes developing a complete problem list for every patient examined, a complete list of differential diagnoses for each problem identified, a complete diagnostic plan, and appropriate treatments based on interpretation of diagnostic test results leading to confirmed or suspected diagnoses.
Document all patient observations, findings of exams and diagnostics, treatments and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detail fashion, according to practice convention.
Perform routine and complex surgical procedures including (but not limited) spays/neuters, abdominal exploratory, and mass removals.
Perform routine and complex dental procedures including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures.
Develop treatment plans for patients undergoing day hospitalization based on complete problem-based assessment. Transition patients to overnight care as needed and communicate effectively with referral hospitals to ensure continuity of patient care.
Other Duties and Responsibilities
Participate in rounds as incoming or exiting doctor at beginning and end of shifts.
Disseminate knowledge throughout staff to improve the level of care and communication provided hospital partners, to both the patient and the client.
Performs additional duties as assigned.
Nature of Supervision:
In all activities related to the care of individual patients, the Veterinarian will take direct supervision from the Hospital Medical Leader or Area Medical Director. The Veterinarian has discretion related to decisions regarding patient care, however, it is imperative that the Veterinarian uphold the standards set forth in the Petco Veterinary SOPs. The Veterinarian should expect to receive direction and guidance based on electronic medical record review from the Hospital Medical Leader or Area Medical Director regarding patient decisions and should accept such feedback as a means to elevate patient care in the hospital.
All hospital veterinarians should work together in a collegial fashion and are expected to behave in a professional and personable manner.
Planning and Problem Solving:
Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems.
Impact:
This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position has no direct supervisory responsibilities, however, as stated above the Veterinarian is a de facto leader in the hospital.
Education/Experience
Doctor of Veterinary Medicine degree or equivalent from an AVMA-accredited veterinary school.
Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date.
Current DEA license.
Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date.
USDA Category I (minimum) Accreditation or completion within two months of hire date.
Must be comfortable performing anesthesia and routine surgeries including but not limited to: canine and feline spays, neuters, mass removals, and dentals.
Must have excellent written and verbal communication skills.
Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
Work Environment:
The majority of job duties are conducted in the Vetco Total Care veterinary full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Job Summary: As a Junior Pet Stylist at Petco, you will play a vital role in providing professional bathing services to our furry companions. You will work under the guidance and supervision of experienced groomers, gaining hands-on experience and building essential skills in offering bathing and drying services. Your primary responsibility will be to perform bathing/drying services to dogs, assist in the grooming process, ensuring the comfort, safety, and well-being of the pets in our care. This is an excellent opportunity for individuals passionate about animals and grooming to start their career in the pet care industry. Your Petco Grooming Career:
Competitive base pay
Medical, dental, vision and more
401k and more
Paid Time Off
Petco Discounts
All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc.
State of the art equipment, including bathing system, kennels, tables, and dryers
Career development and growth opportunities, such as a Pet Stylist
Responsibilities:
Perform grooming services, including brushing, nail trimming, ear cleaning, anal gland cleaning, bathing and drying.
Assist Groomers in providing grooming services, including bathing, brushing, nail trimming, and ear cleaning.
Interact with pet parents in a friendly and professional manner, providing excellent customer service and addressing their grooming-related inquiries.
Schedule grooming appointments, manage paperwork, and maintain accurate grooming records
Learn and follow Petco's grooming policies, standards, and guidelines to ensure quality and consistency in all areas of the grooming business.
Maintain a clean and organized grooming area, including disinfecting & sanitizing grooming tools and equipment, along with daily cleaning of the salon.
Qualifications:
Previous experience working with animals, such as volunteering at a shelter, pet sitting, or assisting in grooming salon is preferred.
Passion for animals and genuine interest in pursuing a career in pet grooming.
Basic knowledge of dog breeds, behavior, and common grooming practices
Ability to handle and restrain pets of various sizes and temperaments with care and compassion.
Strong communication skills both verbal and written, with the ability to interact effectively with pet parents and team members
Physical stamina to stand for extended periods, lift heavy pets and perform repetitive tasks. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.
Flexibility to work weekends, evenings and holidays as required by the store's grooming schedule
Note: The Junior Pet Stylist position at Petco is an entry-level position designed for individuals to develop their skills and knowledge in pet grooming. This position provides an excellent foundation for further career advancement within Petco's grooming department.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.
Express passion about animal welfare and maintain integrity in the work area.
Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.
Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.
Promote a positive culture of teamwork, inclusion, and collaboration.
Inform Guests of upcoming adoption events, explain our Think Adoption First philosophy.
Know the team and the areas of expertise for each partner so that they can connect the customer with the right partner to deliver the guest experience and desired .
Maintain familiarity with current promotions and special services.
Be up to date with seasonal training such as flea and tick, pet summer safety, holiday promotions, etc. when applicable.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.
Other Duties and Responsibilities
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Knowledge, Skills, and Abilities
SERVE THE CUSTOMERS: Asks discovery questions to understand customer needs. Seeks feedback from customers. Addresses customer needs by involving the right people at the right time. Meets or exceeds customer service needs, and reports barriers.
COMMUNICATE WITH OTHERS: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communication. Write with accuracy, simplicity and completeness. Keeps others informed.
PERFORM ETHICALLY : Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.
CHOOSE CORRECTLY: Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions. Considers the impact or consequences of actions and decisions. Addresses issues in a timely way.
RELATE TO OTHERS: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them.
PERFORM WORK: Asks questions to clarify assignments and priorities. Deals with high- priority work activities first. Makes sure work is done correctly. Handles problems and issues with speed and accuracy.
STRIVE FORE RESULTS: Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner.
READILY ADAPT : Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks. Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills.
IMPROVE PERFORMANCE: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services. Makes suggestions to address problems and process breakdowns.
Education:
High school diploma or GED is generally preferred.
Experience:
Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.
A minimum of one year in a retail environment is highly preferred.
Possess basic computer skills with the ability to quickly research information from the Internet.
Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.
Must be certified on all Companion Animal Departments.
Must be Nutrition certified.
Must be PIJAC certified (California only).
Have thorough understanding of all aspects of Pet Services to include:
Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.)
Familiarity with the dog training class offerings and the PCC's dog training schedule.
Familiarity with the PCC's photography and vaccination schedule.
Previous PETCO experience preferred.
Work Environment:
The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the location briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.