Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Feb 22, 2024
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Ensure that proper aquatic care and husbandry is being provided to our aquatic life in the store.- Act as the primary resource in their assigned store regarding all aquatic life education and care.- Responsible for the achievement of the store's budgeted sales goals by driving sales in the aquatic life areas. This will be accomplished by effectively assisting customers in the proper selection of aquatic life and merchandise in accordance with their specific needs. This position will receive day to day direction and coaching from the Companion Animal Department Manager.- This job is composed of a variety of different tasks that are covered by operational guidelines. Individual judgment is occasionally required to complete assigned tasks.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Have a strong interest in animal welfare and possess a high level of knowledge of aquatic life care and husbandry.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.- Be comfortable and proficient handling and caring for aquatic life of various types and species.- Independently prioritize and accomplish multiple tasks within established timeframes such as caring for aquatic life, maintaining proper water quality, setting up an maintaining displays and merchandise kits for sale and placing aquatic life orders.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$17.00 - $23.50
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Purpose Statement
Responsible for the efficient execution of merchandising to ensure consistency with product sets and signage displays in the store and when necessary across a group of stores in a Market or District. Reduce time spent on merchandising processes due to an increased familiarity of sets. A ssist in the receiving of merchandise to and from the store and to ensure that all merchandise is accurately stocked and priced, and provide guest service, as necessary. This job is composed of a variety of different tasks which may be covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to the Merchandise Operations Leader, Store Leader and/or the Leader on Duty.
Key Accountabilities
Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.
Knowledge of the store product and strong merchandising and organization skills.
Ability to be diligent in completion of time keeping, mileage calculations and expenses.
Access to reliable transportation, proper liability insurance.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Move merchandise up to 50 pounds.
Assist with the unloading, pricing and stocking of merchandise according to operational guidelines in order to ensure that the store is well stocked and that supply counts are accurate.
Verify that all pricing and inventory information is accurate, ensure that all merchandise is properly priced, that all SKU information is correct and that all required inventory control paperwork is competed accurately and in a timely manner.
Adhere to and promote established safety procedures.
Perform routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, bathroom maintenance, etc.
Participate in the completion of quarterly and annual physical inventory counts.
May travel to a designated store group following a scheduled timeline to complete projects (such as; Category Reviews, Action Memos, Recalls, Resets, etc.).
Complete projects following policies & procedure; cleaning, planogram sets, proper labeling, signage & fixture needs of project, disposal of RTV items as a result of set, appropriate hazardous waste storage and clean up.
Analyze on-site/actual conditions in comparison to written plan, identify necessary corrections and recommend alterations as necessary and troubleshoot resolution. Coordination with Store/Field partners and/or Support Center departments/partners to ensure actual fixturing, floor plan set-up, stocking and merchandising is completed according to scheduled plan and if changes are made that they are properly communicated for all assigned locations.
Communicate with the Merchandise Operations Leader and the Store Leader upon completion of day on any remaining unfinished projects, blue dot program needs, screen correction information for the Store to complete at end of day, overall set changes (adds/deletes/moves), DMB, POGS and sign off of completion form.
Special Projects as needed; Space Optimization, POG integrity, Ad promotions, etc.
Nature of Supervision:
General instruction provided on some, but not all tasks and work is generally checked upon completion.
Supervisory Responsibility:
None
Education and Experience
While a high school diploma or its equivalent (GED) is generally preferred, an applicant must be able to demonstrate basic math proficiency and above average communication skills.
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store partners.
Contacts:
The partner will work primarily with District and Store Leaders and some Support Center(s) contacts to set timelines for project completion.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Summary:
The Customer Experience mission is to drive customer obsession across our teams and programs to deliver outstanding customer experiences, engagement, loyalty, retention, and profitability. The Customer Journey & Personalization team specifically works to elevate and amplify optimized customer journeys, set enterprise personalization strategy, and enable powerful customer-led programs.
This role will report to the Sr. Manager of Customer Journey and Experience and will further Petco's vision and multi-year roadmap that delivers new and optimized Personalization and Customer Experience strategies. The Sr. UX/CX Designer will foster innovative ideas and strategies, working in a fast-paced environment with senior leadership and cross-functional teams. This critical role will cooperate with Research, Business, Product, and Engineering in developing a comprehensive customer lifecycle vision and strategy that drives customer acquisition, retention, and loyalty across Petco's businesses.
Responsibilities
Analyze customer problems and design measurable solutions that impact our customers and business.
Develop and conceptualize customer journeys across channels (including but not limited to mobile, web, and in-store), identifying opportunities and pain points to create optimal experiences.
Drive design solutions based on user needs, business goals, and technical constraints for each project.
Utilize design frameworks such as Design Thinking and apply Human-Centered Design and Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables.
Coordinate with product managers, engineers, and functional business stakeholders to define initiatives and build consensus around design requirements for new or enhanced experiences.
Meet and deliver on product and customer experience roadmap timelines while working in an Agile environment that follows Scrum or Kanban methodologies.
Deliver end-to-end UX/UI design process and deliverables from user flows through wireframes/prototypes to consumer-facing page layouts/designs and interaction behaviors.
Develop and maintain detailed user-interface and interaction specifications.
Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
Synthesize customer and industry research to improve customer experiences and identify best practices.
Present persuasively to clearly articulate design rationale, using data to support decisions.
Qualifications:
Design related degree or equivalent experience as part of a multidisciplinary team.
5-8 Years of UX/UI, product design or equivalent experience.
Proficient in visual and interaction design, regularly creating prototypes to test and iterate complex interactions and experiences.
Well-rounded UX and interaction design skills using Figma, Sketch, or Adobe XD/CC InVision
Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies like: Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc.
Knowledge and experience with data driven decision making and using data to drive design decisions.
Experience collaborating with business & development teams through product lifecycle.
Experience planning and conducting user research and user testing sessions including moderator guides to generate artifacts from synthesis.
Experiences designing omnichannel customer experiences.
Familiarity with responsive design and front-end development.
An excellent portfolio showcasing user experience, information architecture design, visual design and UI work with a strong design sensibility and excellent, user-centric storytelling.
#LI-NN1
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$93,000.00 - $139,500.00
/ year
Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Summary:
The Customer Experience mission is to drive customer obsession across our teams and programs to deliver outstanding customer experiences, engagement, loyalty, retention, and profitability. The Customer Journey & Personalization team specifically works to elevate and amplify optimized customer journeys, set enterprise personalization strategy, and enable powerful customer-led programs.
This role will report to the Sr. Manager of Customer Journey and Experience and will further Petco's vision and multi-year roadmap that delivers new and optimized Personalization and Customer Experience strategies. The Sr. UX/CX Designer will foster innovative ideas and strategies, working in a fast-paced environment with senior leadership and cross-functional teams. This critical role will cooperate with Research, Business, Product, and Engineering in developing a comprehensive customer lifecycle vision and strategy that drives customer acquisition, retention, and loyalty across Petco's businesses.
Responsibilities
Analyze customer problems and design measurable solutions that impact our customers and business.
Develop and conceptualize customer journeys across channels (including but not limited to mobile, web, and in-store), identifying opportunities and pain points to create optimal experiences.
Drive design solutions based on user needs, business goals, and technical constraints for each project.
Utilize design frameworks such as Design Thinking and apply Human-Centered Design and Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables.
Coordinate with product managers, engineers, and functional business stakeholders to define initiatives and build consensus around design requirements for new or enhanced experiences.
Meet and deliver on product and customer experience roadmap timelines while working in an Agile environment that follows Scrum or Kanban methodologies.
Deliver end-to-end UX/UI design process and deliverables from user flows through wireframes/prototypes to consumer-facing page layouts/designs and interaction behaviors.
Develop and maintain detailed user-interface and interaction specifications.
Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
Synthesize customer and industry research to improve customer experiences and identify best practices.
Present persuasively to clearly articulate design rationale, using data to support decisions.
Qualifications:
Design related degree or equivalent experience as part of a multidisciplinary team.
5-8 Years of UX/UI, product design or equivalent experience.
Proficient in visual and interaction design, regularly creating prototypes to test and iterate complex interactions and experiences.
Well-rounded UX and interaction design skills using Figma, Sketch, or Adobe XD/CC InVision
Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies like: Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc.
Knowledge and experience with data driven decision making and using data to drive design decisions.
Experience collaborating with business & development teams through product lifecycle.
Experience planning and conducting user research and user testing sessions including moderator guides to generate artifacts from synthesis.
Experiences designing omnichannel customer experiences.
Familiarity with responsive design and front-end development.
An excellent portfolio showcasing user experience, information architecture design, visual design and UI work with a strong design sensibility and excellent, user-centric storytelling.
#LI-NN1
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$93,000.00 - $139,500.00
/ year
Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Be responsible for the maintenance and inventory across the entire Pet Care Center.
Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.
Process register transactions in a way that creates a great experience for each guest.
Be proficient within our selling model and support guest interactions as needed.
Have a strong interest in animal welfare and support animal care procedures to maintain pet health.
Complete and apply training programs to maintain a high level of expertise of their role.
Promote a positive culture of teamwork, inclusion, and collaboration.
Adhere to established operational guidelines, policies, and procedures.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refers to the Leader on Duty as needed.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.
In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Education/Skills
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.
Supervisory Responsibility
Work Environment
The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Purpose:
The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.
All hospital staff are responsible for performing their duties in a way that creates an environment in which:
The patient's needs always come first.
Every team member understands that they have the power to do what it takes to create an exceptional customer experience.
contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.
exceptional teamwork and commitment to shared goals benefits the entire organization.
Essential Job Functions
List the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation:
Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs.
Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD.
Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record.
Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records.
Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.
Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.
Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.
Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.
Other Duties and Responsibilities
Perform additional duties as assigned
Provide backup phone and front desk support as needed
Nature of Supervision
In all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift.
Planning and Problem Solving
Like all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.
Impact
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.
Supervisory Responsibility
This position has no immediate supervisory duties.
Education/Experience
Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills
Must have excellent written and verbal communication skills
Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations
Must have telephone and computer skills
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change
Work Environment:
The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$15.50 - $25.00
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Assist guests in the proper selection of merchandise in accordance with their identified needs.
Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
Process transactions in a way that creates a great experience for each guest.
Generate future business through a deep understand of the guests and their pet/s.
Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
Completes and applies training programs to maintain a high level of expertise of their role.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications
Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
Supervisory Responsibility
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
The Dog Training Apprentice position is a combination of a store partner role while completing the Dog Training Instructor Program (DTIP) to become a Petco certified Positive Dog Trainer. As the Dog Training Apprentice, you must follow Petco's Positive Dog Training curriculums and methodologies. You must be committed to and show genuine interest in enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success while providing a fun and safe environment for dogs, pet parents and store partners.What you'll do:Provide pet parents with exceptional dog training instruction and customer service by acting as a subject matter expert for Petco's Positive Dog Training Program products, services and in-store promotions, to our canine pet friends and their pet parents, helping them strengthen their bond through fun and educational training. A Dog Training Apprentice will be a resource in the store regarding Petco's Positive Dog Training Program and assist in the achievement of the store's budgeted sales goals by driving sales, while educating and engaging all store partners.Key Accountabilities:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Upon hiring, must successfully complete (within established timeline) Petco's Dog Training Instructor Program course and associated Petco onboarding.- Must confidently perform all tasks & duties as outlined in Petco's Dog Training Instructor Program upon completion.- Complete and maintain other MyLearningCenter courses as assigned.- Existing Petco partners must successfully complete (within established timeline) Dog Training Instructor Program course.- Must adhere to DTIP training schedule as set forth by Dog Training Mentor.- Reports to an established Petco Positive Dog Trainer Mentor for all instructional curriculum.- Learn and apply the positive training philosophies of the Petco Positive Dog Training Program.- Through observing and role playing, employ ascertained Dog Training customer engagement and enrollment skills leading to class enrollment.- Is effective in a variety of formal presentation settings and can command attention, establish clear directions and create a climate that motivates others.- Must ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.- Commit to enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success.- Interact professionally and effectively with all pet parents and store partners regarding Dog Training or other pet services.- Be a Dog Training related resource in store to support consistent achievement of targeted goals and exhibit the ability to enlist the aid and support to accomplish common tasks.- Learn how to promote Dog Training classes with G.U.E.S.T.+ model by engaging pet parents and provide solutions to various training challenges, and suggest products needed to assist in solving those issues within established guidelines.- Become familiar with Dog Trainer tools as defined in operational guidelines (such as calendars, flyers, business cards, local store marketing, build an event) and how partners utilize as part of G.U.E.S.T.+ to drive the Dog Training business.- Begin forming relationships with store management, store partners, grooming partners, 3rd party services vendors and local adoption partners and be familiar with Petco's Think Adoption First philosophy.- Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.- Learn to set, capture, record and reward Dog Training class selling targets with all partners and General Manager.- Understand class scheduling methodology to support all Dog Training curricula offerings and progression of pet learning.- Learn how to execute both national and local policies and procedures related to the delivery of Positive Dog Training classes with Petco pet parents, including operations, safety, and loss prevention measures.- Gain full understanding of Dog Training class related materials and tools available for store order through Online Supply System and partner with the Dog and Cat Department Manager to ensure all products are in stock and available in store at all times.- Learn and begin to employ suggestive enrollment techniques and how these techniques drive dog training enrollments to meet and exceed budget.- Become familiar with current store promotions and special services.- Understand Dog Trainer responsibilities in maintaining area cleanliness and equipment per Operational guidelines and Policy and Procedures. This includes but is not limited to maintaining dog training barriers, dog training kiosk and associated signage.- Gain understanding of how the role of Dog Trainer advocates in own store and local area to consistently represent Petco's positive atmosphere and culture by positively communicating with dogs, pet parents, store partners and your community.
Work Environment:The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers and their dogs. During Dog Training Instructor Program travel to mentor store may be required.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Accountable for driving sales and for the overall effective operations within the area of aquatics, reptile, bird and small companion animals.- Responsible for the welfare of all live animals and merchandise within the department.- Responsible for the achievement of the Companion Animal department's budgeted sales goals, gross margin, animal and merchandise shrink targets, managing inventory levels, supply cost, reported budgeted expense rates and budgeted contribution.Key Accountabilities:- Ensure the health, proper handling and welfare of all animals are met according to P&Ps, including completion of hourly animal check list and wellness cards. Follow Vet Protocol for all sick animals.- Directly supervises the Aquatics Specialist(s), leads and coaches all store partners in providing great guest service and in performing their assigned tasks with the objective of achieving budgeted sales.- Ensure all supply back stock is worked daily and all other department back stock a minimum of 3x per week.- Responsible for proper ordering of live animals to maximize sales, margin and inventory. Analyze inventory management data for the department and make recommendations for improvement.- Ensure OSE standards are maintained in the department.- Provide training and coaching in GUEST and product knowledge to partners daily on the sales floor and on an ongoing basis. Ensure a friendly and courteous atmosphere by all partners in the department.- Achieve minimum presentation standards at all times in aquatics.- In partnership with the SL/GEL ensure proper scheduling is being maintained in the department to ensure in-stock goals and guest service during peak hours.- Partner with the Inventory Leader to ensure in-stock levels. Goals are achieved by reporting max changes or requested overrides are achieving I.M. grade.- Effectively organize and price all clearance merchandise for the department.- Assist the SL/GEL in planning out location changes needed to the grid and ad planner to maximize sales.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
At our Vetco Total Care Full Service Veterinary Hospitals, our veterinarian position is the most immersive role in the hospital. Our hospital veterinarians live and breathe quality - in the pets they treat and the people they work with. They are supported by quality equipment (ultrasound in every hospital, heated hydraulic surgery tables, DDXR), quality supportive medical field leaders and a quality paraprofessional team who are encouraged to expand their skill sets as subject matter experts in dentistry, nutrition and more. Come join a world class organization focused on celebrating your success and unique practice of Veterinary medicine as you lead your team through the next generation of full-service Veterinary Care .
All hospital partners are responsible for performing duties in a way that creates an environment in which:
the patient's needs always come first;
every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience;
contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible;
exceptional teamwork and commitment to shared goals benefits the entire organization.
Essential Job Functions:
Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
Provide excellent patient care by performing physical examinations, diagnosing and treating diseases, and providing preventive care according to patient signalment, lifestyle, and environment.
Utilize a problem-based approach that includes developing a complete problem list for every patient examined, a complete list of differential diagnoses for each problem identified, a complete diagnostic plan, and appropriate treatments based on interpretation of diagnostic test results leading to confirmed or suspected diagnoses.
Document all patient observations, findings of exams and diagnostics, treatments and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detail fashion, according to practice convention.
Perform routine and complex surgical procedures including (but not limited) spays/neuters, abdominal exploratory, and mass removals.
Perform routine and complex dental procedures including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures.
Develop treatment plans for patients undergoing day hospitalization based on complete problem-based assessment. Transition patients to overnight care as needed and communicate effectively with referral hospitals to ensure continuity of patient care.
Other Duties and Responsibilities
Participate in rounds as incoming or exiting doctor at beginning and end of shifts.
Disseminate knowledge throughout staff to improve the level of care and communication provided hospital partners, to both the patient and the client.
Performs additional duties as assigned.
Nature of Supervision:
In all activities related to the care of individual patients, the Veterinarian will take direct supervision from the Hospital Medical Leader or Area Medical Director. The Veterinarian has discretion related to decisions regarding patient care, however, it is imperative that the Veterinarian uphold the standards set forth in the Petco Veterinary SOPs. The Veterinarian should expect to receive direction and guidance based on electronic medical record review from the Hospital Medical Leader or Area Medical Director regarding patient decisions and should accept such feedback as a means to elevate patient care in the hospital.
All hospital veterinarians should work together in a collegial fashion and are expected to behave in a professional and personable manner.
Planning and Problem Solving:
Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems.
Impact:
This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position has no direct supervisory responsibilities, however, as stated above the Veterinarian is a de facto leader in the hospital.
Education/Experience
Doctor of Veterinary Medicine degree or equivalent from an AVMA-accredited veterinary school.
Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date.
Current DEA license.
Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date.
USDA Category I (minimum) Accreditation or completion within two months of hire date.
Must be comfortable performing anesthesia and routine surgeries including but not limited to: canine and feline spays, neuters, mass removals, and dentals.
Must have excellent written and verbal communication skills.
Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
Work Environment:
The majority of job duties are conducted in the Vetco Total Care veterinary full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$86,580.00 - $184,080.00
/ year
Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
At our Vetco Total Care Full Service Veterinary Hospitals, our veterinarian position is the most immersive role in the hospital. Our hospital veterinarians live and breathe quality - in the pets they treat and the people they work with. They are supported by quality equipment (ultrasound in every hospital, heated hydraulic surgery tables, DDXR), quality supportive medical field leaders and a quality paraprofessional team who are encouraged to expand their skill sets as subject matter experts in dentistry, nutrition and more. Come join a world class organization focused on celebrating your success and unique practice of Veterinary medicine as you lead your team through the next generation of full-service Veterinary Care .
All hospital partners are responsible for performing duties in a way that creates an environment in which:
the patient's needs always come first;
every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience;
contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible;
exceptional teamwork and commitment to shared goals benefits the entire organization.
Essential Job Functions:
Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
Provide excellent patient care by performing physical examinations, diagnosing and treating diseases, and providing preventive care according to patient signalment, lifestyle, and environment.
Utilize a problem-based approach that includes developing a complete problem list for every patient examined, a complete list of differential diagnoses for each problem identified, a complete diagnostic plan, and appropriate treatments based on interpretation of diagnostic test results leading to confirmed or suspected diagnoses.
Document all patient observations, findings of exams and diagnostics, treatments and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detail fashion, according to practice convention.
Perform routine and complex surgical procedures including (but not limited) spays/neuters, abdominal exploratory, and mass removals.
Perform routine and complex dental procedures including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures.
Develop treatment plans for patients undergoing day hospitalization based on complete problem-based assessment. Transition patients to overnight care as needed and communicate effectively with referral hospitals to ensure continuity of patient care.
Other Duties and Responsibilities
Participate in rounds as incoming or exiting doctor at beginning and end of shifts.
Disseminate knowledge throughout staff to improve the level of care and communication provided hospital partners, to both the patient and the client.
Performs additional duties as assigned.
Nature of Supervision:
In all activities related to the care of individual patients, the Veterinarian will take direct supervision from the Hospital Medical Leader or Area Medical Director. The Veterinarian has discretion related to decisions regarding patient care, however, it is imperative that the Veterinarian uphold the standards set forth in the Petco Veterinary SOPs. The Veterinarian should expect to receive direction and guidance based on electronic medical record review from the Hospital Medical Leader or Area Medical Director regarding patient decisions and should accept such feedback as a means to elevate patient care in the hospital.
All hospital veterinarians should work together in a collegial fashion and are expected to behave in a professional and personable manner.
Planning and Problem Solving:
Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems.
Impact:
This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position has no direct supervisory responsibilities, however, as stated above the Veterinarian is a de facto leader in the hospital.
Education/Experience
Doctor of Veterinary Medicine degree or equivalent from an AVMA-accredited veterinary school.
Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date.
Current DEA license.
Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date.
USDA Category I (minimum) Accreditation or completion within two months of hire date.
Must be comfortable performing anesthesia and routine surgeries including but not limited to: canine and feline spays, neuters, mass removals, and dentals.
Must have excellent written and verbal communication skills.
Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
Work Environment:
The majority of job duties are conducted in the Vetco Total Care veterinary full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$86,580.00 - $184,080.00
/ year
Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.
Express passion about animal welfare and maintain integrity in the work area.
Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.
Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.
Promote a positive culture of teamwork, inclusion, and collaboration.
Inform Guests of upcoming adoption events, explain our Think Adoption First philosophy.
Know the team and the areas of expertise for each partner so that they can connect the customer with the right partner to deliver the guest experience and desired .
Maintain familiarity with current promotions and special services.
Be up to date with seasonal training such as flea and tick, pet summer safety, holiday promotions, etc. when applicable.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.
Other Duties and Responsibilities
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Knowledge, Skills, and Abilities
SERVE THE CUSTOMERS: Asks discovery questions to understand customer needs. Seeks feedback from customers. Addresses customer needs by involving the right people at the right time. Meets or exceeds customer service needs, and reports barriers.
COMMUNICATE WITH OTHERS: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communication. Write with accuracy, simplicity and completeness. Keeps others informed.
PERFORM ETHICALLY : Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.
CHOOSE CORRECTLY: Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions. Considers the impact or consequences of actions and decisions. Addresses issues in a timely way.
RELATE TO OTHERS: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them.
PERFORM WORK: Asks questions to clarify assignments and priorities. Deals with high- priority work activities first. Makes sure work is done correctly. Handles problems and issues with speed and accuracy.
STRIVE FORE RESULTS: Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner.
READILY ADAPT : Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks. Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills.
IMPROVE PERFORMANCE: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services. Makes suggestions to address problems and process breakdowns.
Education:
High school diploma or GED is generally preferred.
Experience:
Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.
A minimum of one year in a retail environment is highly preferred.
Possess basic computer skills with the ability to quickly research information from the Internet.
Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.
Must be certified on all Companion Animal Departments.
Must be Nutrition certified.
Must be PIJAC certified (California only).
Have thorough understanding of all aspects of Pet Services to include:
Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.)
Familiarity with the dog training class offerings and the PCC's dog training schedule.
Familiarity with the PCC's photography and vaccination schedule.
Previous PETCO experience preferred.
Work Environment:
The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the location briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
The Dog Training Apprentice position is a combination of a store partner role while completing the Dog Training Instructor Program (DTIP) to become a Petco certified Positive Dog Trainer. As the Dog Training Apprentice, you must follow Petco's Positive Dog Training curriculums and methodologies. You must be committed to and show genuine interest in enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success while providing a fun and safe environment for dogs, pet parents and store partners.What you'll do:Provide pet parents with exceptional dog training instruction and customer service by acting as a subject matter expert for Petco's Positive Dog Training Program products, services and in-store promotions, to our canine pet friends and their pet parents, helping them strengthen their bond through fun and educational training. A Dog Training Apprentice will be a resource in the store regarding Petco's Positive Dog Training Program and assist in the achievement of the store's budgeted sales goals by driving sales, while educating and engaging all store partners.Key Accountabilities:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Upon hiring, must successfully complete (within established timeline) Petco's Dog Training Instructor Program course and associated Petco onboarding.- Must confidently perform all tasks & duties as outlined in Petco's Dog Training Instructor Program upon completion.- Complete and maintain other MyLearningCenter courses as assigned.- Existing Petco partners must successfully complete (within established timeline) Dog Training Instructor Program course.- Must adhere to DTIP training schedule as set forth by Dog Training Mentor.- Reports to an established Petco Positive Dog Trainer Mentor for all instructional curriculum.- Learn and apply the positive training philosophies of the Petco Positive Dog Training Program.- Through observing and role playing, employ ascertained Dog Training customer engagement and enrollment skills leading to class enrollment.- Is effective in a variety of formal presentation settings and can command attention, establish clear directions and create a climate that motivates others.- Must ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.- Commit to enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success.- Interact professionally and effectively with all pet parents and store partners regarding Dog Training or other pet services.- Be a Dog Training related resource in store to support consistent achievement of targeted goals and exhibit the ability to enlist the aid and support to accomplish common tasks.- Learn how to promote Dog Training classes with G.U.E.S.T.+ model by engaging pet parents and provide solutions to various training challenges, and suggest products needed to assist in solving those issues within established guidelines.- Become familiar with Dog Trainer tools as defined in operational guidelines (such as calendars, flyers, business cards, local store marketing, build an event) and how partners utilize as part of G.U.E.S.T.+ to drive the Dog Training business.- Begin forming relationships with store management, store partners, grooming partners, 3rd party services vendors and local adoption partners and be familiar with Petco's Think Adoption First philosophy.- Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.- Learn to set, capture, record and reward Dog Training class selling targets with all partners and General Manager.- Understand class scheduling methodology to support all Dog Training curricula offerings and progression of pet learning.- Learn how to execute both national and local policies and procedures related to the delivery of Positive Dog Training classes with Petco pet parents, including operations, safety, and loss prevention measures.- Gain full understanding of Dog Training class related materials and tools available for store order through Online Supply System and partner with the Dog and Cat Department Manager to ensure all products are in stock and available in store at all times.- Learn and begin to employ suggestive enrollment techniques and how these techniques drive dog training enrollments to meet and exceed budget.- Become familiar with current store promotions and special services.- Understand Dog Trainer responsibilities in maintaining area cleanliness and equipment per Operational guidelines and Policy and Procedures. This includes but is not limited to maintaining dog training barriers, dog training kiosk and associated signage.- Gain understanding of how the role of Dog Trainer advocates in own store and local area to consistently represent Petco's positive atmosphere and culture by positively communicating with dogs, pet parents, store partners and your community.
Work Environment:The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers and their dogs. During Dog Training Instructor Program travel to mentor store may be required.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Accountable for driving sales and for the overall effective operations within the area of aquatics, reptile, bird and small companion animals.- Responsible for the welfare of all live animals and merchandise within the department.- Responsible for the achievement of the Companion Animal department's budgeted sales goals, gross margin, animal and merchandise shrink targets, managing inventory levels, supply cost, reported budgeted expense rates and budgeted contribution.Key Accountabilities:- Ensure the health, proper handling and welfare of all animals are met according to P&Ps, including completion of hourly animal check list and wellness cards. Follow Vet Protocol for all sick animals.- Directly supervises the Aquatics Specialist(s), leads and coaches all store partners in providing great guest service and in performing their assigned tasks with the objective of achieving budgeted sales.- Ensure all supply back stock is worked daily and all other department back stock a minimum of 3x per week.- Responsible for proper ordering of live animals to maximize sales, margin and inventory. Analyze inventory management data for the department and make recommendations for improvement.- Ensure OSE standards are maintained in the department.- Provide training and coaching in GUEST and product knowledge to partners daily on the sales floor and on an ongoing basis. Ensure a friendly and courteous atmosphere by all partners in the department.- Achieve minimum presentation standards at all times in aquatics.- In partnership with the SL/GEL ensure proper scheduling is being maintained in the department to ensure in-stock goals and guest service during peak hours.- Partner with the Inventory Leader to ensure in-stock levels. Goals are achieved by reporting max changes or requested overrides are achieving I.M. grade.- Effectively organize and price all clearance merchandise for the department.- Assist the SL/GEL in planning out location changes needed to the grid and ad planner to maximize sales.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Accountable for driving sales and for the overall effective operations within the area of aquatics, reptile, bird and small companion animals.- Responsible for the welfare of all live animals and merchandise within the department.- Responsible for the achievement of the Companion Animal department's budgeted sales goals, gross margin, animal and merchandise shrink targets, managing inventory levels, supply cost, reported budgeted expense rates and budgeted contribution.Key Accountabilities:- Ensure the health, proper handling and welfare of all animals are met according to P&Ps, including completion of hourly animal check list and wellness cards. Follow Vet Protocol for all sick animals.- Directly supervises the Aquatics Specialist(s), leads and coaches all store partners in providing great guest service and in performing their assigned tasks with the objective of achieving budgeted sales.- Ensure all supply back stock is worked daily and all other department back stock a minimum of 3x per week.- Responsible for proper ordering of live animals to maximize sales, margin and inventory. Analyze inventory management data for the department and make recommendations for improvement.- Ensure OSE standards are maintained in the department.- Provide training and coaching in GUEST and product knowledge to partners daily on the sales floor and on an ongoing basis. Ensure a friendly and courteous atmosphere by all partners in the department.- Achieve minimum presentation standards at all times in aquatics.- In partnership with the SL/GEL ensure proper scheduling is being maintained in the department to ensure in-stock goals and guest service during peak hours.- Partner with the Inventory Leader to ensure in-stock levels. Goals are achieved by reporting max changes or requested overrides are achieving I.M. grade.- Effectively organize and price all clearance merchandise for the department.- Assist the SL/GEL in planning out location changes needed to the grid and ad planner to maximize sales.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$22.75 - $32.75
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.
Express passion about animal welfare and maintain integrity in the work area.
Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.
Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.
Promote a positive culture of teamwork, inclusion, and collaboration.
Inform Guests of upcoming adoption events, explain our Think Adoption First philosophy.
Know the team and the areas of expertise for each partner so that they can connect the customer with the right partner to deliver the guest experience and desired .
Maintain familiarity with current promotions and special services.
Be up to date with seasonal training such as flea and tick, pet summer safety, holiday promotions, etc. when applicable.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.
Other Duties and Responsibilities
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Knowledge, Skills, and Abilities
SERVE THE CUSTOMERS: Asks discovery questions to understand customer needs. Seeks feedback from customers. Addresses customer needs by involving the right people at the right time. Meets or exceeds customer service needs, and reports barriers.
COMMUNICATE WITH OTHERS: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communication. Write with accuracy, simplicity and completeness. Keeps others informed.
PERFORM ETHICALLY : Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.
CHOOSE CORRECTLY: Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions. Considers the impact or consequences of actions and decisions. Addresses issues in a timely way.
RELATE TO OTHERS: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them.
PERFORM WORK: Asks questions to clarify assignments and priorities. Deals with high- priority work activities first. Makes sure work is done correctly. Handles problems and issues with speed and accuracy.
STRIVE FORE RESULTS: Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner.
READILY ADAPT : Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks. Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills.
IMPROVE PERFORMANCE: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services. Makes suggestions to address problems and process breakdowns.
Education:
High school diploma or GED is generally preferred.
Experience:
Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.
A minimum of one year in a retail environment is highly preferred.
Possess basic computer skills with the ability to quickly research information from the Internet.
Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.
Must be certified on all Companion Animal Departments.
Must be Nutrition certified.
Must be PIJAC certified (California only).
Have thorough understanding of all aspects of Pet Services to include:
Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.)
Familiarity with the dog training class offerings and the PCC's dog training schedule.
Familiarity with the PCC's photography and vaccination schedule.
Previous PETCO experience preferred.
Work Environment:
The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the location briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Be responsible for the maintenance and inventory across the entire Pet Care Center.
Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.
Be proficient within our selling model and support guest interactions as needed.
Have a strong interest in animal welfare.
Complete and apply training programs to maintain a high level of expertise of their role.
Supports the overall Omni Guest Experience for the Pet Care Center through execution as well as training and coaching partners to include: BOPUS, Loyalty Programs, Ship-from-store, and Extended Aisle.
Supports the implementation and execution of Merchandising Management to include: Brand Standards, Pricing, Planogram Accuracy, and Ad Set. through execution as well as training and coaching partners.
Functions as Leader on Duty for supporting for supporting Pet Care Center execution, training, communication and maintenance of company initiatives, pet care, legal compliance, policies, procedures, safety practices, and promotions.
Promote a positive leadership culture of teamwork, inclusion, and collaboration.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.
In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Education/Skills
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.
Supervisory Responsibility
Ensures partners are providing quick and courteous service to all guests throughout the Pet Care Center.
Ensures high merchandising standards are maintained throughout the Pet Care Center.
Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.
In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.
Adhere to and promote established safety procedures for partners, guests, and pets.
Work Environment
The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$20.25 - $28.25
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Assist guests in the proper selection of merchandise in accordance with their identified needs.
Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
Process transactions in a way that creates a great experience for each guest.
Generate future business through a deep understand of the guests and their pet/s.
Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
Completes and applies training programs to maintain a high level of expertise of their role.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications
Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
Supervisory Responsibility
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
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Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
The Dog Training Apprentice position is a combination of a store partner role while completing the Dog Training Instructor Program (DTIP) to become a Petco certified Positive Dog Trainer. As the Dog Training Apprentice, you must follow Petco's Positive Dog Training curriculums and methodologies. You must be committed to and show genuine interest in enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success while providing a fun and safe environment for dogs, pet parents and store partners.What you'll do:Provide pet parents with exceptional dog training instruction and customer service by acting as a subject matter expert for Petco's Positive Dog Training Program products, services and in-store promotions, to our canine pet friends and their pet parents, helping them strengthen their bond through fun and educational training. A Dog Training Apprentice will be a resource in the store regarding Petco's Positive Dog Training Program and assist in the achievement of the store's budgeted sales goals by driving sales, while educating and engaging all store partners.Key Accountabilities:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Upon hiring, must successfully complete (within established timeline) Petco's Dog Training Instructor Program course and associated Petco onboarding.- Must confidently perform all tasks & duties as outlined in Petco's Dog Training Instructor Program upon completion.- Complete and maintain other MyLearningCenter courses as assigned.- Existing Petco partners must successfully complete (within established timeline) Dog Training Instructor Program course.- Must adhere to DTIP training schedule as set forth by Dog Training Mentor.- Reports to an established Petco Positive Dog Trainer Mentor for all instructional curriculum.- Learn and apply the positive training philosophies of the Petco Positive Dog Training Program.- Through observing and role playing, employ ascertained Dog Training customer engagement and enrollment skills leading to class enrollment.- Is effective in a variety of formal presentation settings and can command attention, establish clear directions and create a climate that motivates others.- Must ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.- Commit to enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success.- Interact professionally and effectively with all pet parents and store partners regarding Dog Training or other pet services.- Be a Dog Training related resource in store to support consistent achievement of targeted goals and exhibit the ability to enlist the aid and support to accomplish common tasks.- Learn how to promote Dog Training classes with G.U.E.S.T.+ model by engaging pet parents and provide solutions to various training challenges, and suggest products needed to assist in solving those issues within established guidelines.- Become familiar with Dog Trainer tools as defined in operational guidelines (such as calendars, flyers, business cards, local store marketing, build an event) and how partners utilize as part of G.U.E.S.T.+ to drive the Dog Training business.- Begin forming relationships with store management, store partners, grooming partners, 3rd party services vendors and local adoption partners and be familiar with Petco's Think Adoption First philosophy.- Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.- Learn to set, capture, record and reward Dog Training class selling targets with all partners and General Manager.- Understand class scheduling methodology to support all Dog Training curricula offerings and progression of pet learning.- Learn how to execute both national and local policies and procedures related to the delivery of Positive Dog Training classes with Petco pet parents, including operations, safety, and loss prevention measures.- Gain full understanding of Dog Training class related materials and tools available for store order through Online Supply System and partner with the Dog and Cat Department Manager to ensure all products are in stock and available in store at all times.- Learn and begin to employ suggestive enrollment techniques and how these techniques drive dog training enrollments to meet and exceed budget.- Become familiar with current store promotions and special services.- Understand Dog Trainer responsibilities in maintaining area cleanliness and equipment per Operational guidelines and Policy and Procedures. This includes but is not limited to maintaining dog training barriers, dog training kiosk and associated signage.- Gain understanding of how the role of Dog Trainer advocates in own store and local area to consistently represent Petco's positive atmosphere and culture by positively communicating with dogs, pet parents, store partners and your community.
Work Environment:The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers and their dogs. During Dog Training Instructor Program travel to mentor store may be required.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Assist guests in the proper selection of merchandise in accordance with their identified needs.
Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
Process transactions in a way that creates a great experience for each guest.
Generate future business through a deep understand of the guests and their pet/s.
Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
Completes and applies training programs to maintain a high level of expertise of their role.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications
Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
Supervisory Responsibility
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
Para traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:
https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop