Company Detail

Job Description

ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area's largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast-paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we're the only hospital in northwest Ohio to receive this honor.

This position performs diversified administrative support functions vital to the day-to-day clinical operations and revenue integrity for the department. In this position, one must possess and display strong interpersonal skills, communicate effectively to internal and external customers and respond to all inquiries in a timely, professional manner.

ACCOUNTABILITIES

Performs customer service functions of answering phones, recording and forwarding messages and greeting customers in a polite and timely manner. Registers patients in the system and rehab specific EMRs (Epic and WellSky) to ensure accurate billing. Task includes pre-registration and re-registration every 30 days. Verifies insurance coverage for all rehabilitation services and documents detailed coverage in the EMR. Must access various electronic insurance portals and phone trees to determine insurance coverage. Maintains accurate clinical schedules, scheduling patients for initial and recurring therapy visits in the rehab EMR. Ensures therapy plans of care are completed and routed in a timely fashion to comply with regulatory requirements and system-wide quality standards. Responsible for point-of-service collections, including co-pays and deductibles. Records and processes collection in accordance with system policies. Processes daily billing charges, completes charge reconciliation to ensure billing accuracy, and identifies and assists with correction of billing errors. Performs general office support including but not limited to typing, data entry, filing, copying and scanning. Assist with reports and data collection as directed. Performs other duties as assigned.

Education: High school diploma or GED.

Skills: Proficient in keyboard and data entry (requires 95 keystrokes/minute corrected). Knowledge and experience in use of computers. Experience with Microsoft Office software including Word, Excel, Power Point and Teams. Good interpersonal skills in order to positively represent both the department an the system to callers and visitors. Must be able to work calmly and efficiently under stress in a busy environment. Must be self-directed and detail oriented, with attention to accuracy.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87253

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area's largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast-paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we're the only hospital in northwest Ohio to receive this honor.

REPORTING RELATIONSHIPS/SUPERVISORY RESPONSIBILITIES

Reports to the Respiratory or Radiology department leadership. No direct reports.

POSITION SUMMARY

Key member of a patient-centric care delivery model for high-quality service within the hospital setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Will learn how to proficiently and effectively navigate through multiple information technology platforms/applications, equipment, and processes to provide the best support, practices/protocols and value-based care.

ACCOUNTABILITIES

1. Maintains departmental equipment and facilities in designated areas in a clean, orderly condition and in compliance with infection control guidelines.

2. Provides excellent patient service by documenting information accurately, promptly, and legibly in order to meet regulatory or medical record requirements. Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently.

3. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

4. Prepares equipment and supplies under the direction of clinical staff

5. Demonstrates proficiency and skill in EKGs and other activities as directed by a licensed respiratory therapist or radiology technologist

6. Transportation of patients

7. Maintains clean and stocked exams or store rooms

8. Assist clinical staff in procedures and task as directed

9. Promotes a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

10. Performs other duties as assigned that support core values. REQUIRED QUALIFICATIONS

Education: Enrollment in an accredited respiratory or radiology program approved healthcare pre-licensure program

Skills: N/A

Years of Experience: N/A

License: N/A

Certification: Basic Life Support completed with in orientation period.

PREFERRED QUALIFICATIONS

Education: N/A

Skills: N/A

Years of Experience: N/A

License: N/A

Certification: N/A

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87284

Job Detail

• Company:
  ProMedica Health System

Job Description

Plan, organize, and supervise environmental programs and procedures by training, supervising and motivating the environmental services personnel to ensure all tasks are completed and schedules met.

ACCOUNTABILITIES

Inspects assigned areas, observing and evaluating compliance with department and regulatory agency procedures and quality standards. Interacts with patients, contractors, management and other members of various departments to ensure proper coordination of efforts, safety, cleanliness, and attractiveness of assigned areas. Monitors and documents assigned staff performance to ensure associates are meeting job expectations and work is being addressed with appropriate timeliness. Conducts performance evaluations and maintains positive performance communications. Maintains adequate staffing (within budget guidelines) to meet established workloads by preparing and revising schedules and assignments as needed. Recommend work schedules (area assignments) for all assigned areas to ensure optimal efficiency and adherence to quality standards. Provides education and instruction for new associates. Identifies, develops and implements continuing education for all departmental staff. Assists in the development, preparation, and monitoring of the departmental budget process, evaluates ways to improve existing schedules or methods and provides analysis of staffing requirements for additional needs and new areas. Work closely with and motivate environmental services staff to ensure work is performed properly and personnel are following schedules (area assignments.) Conducts training sessions with environmental services personnel regularly and as assigned by the manager. Assume responsibility for the department in the absence of the manager. Perform administrative functions as needed and requested. Ensures department inventory of supplies and equipment is appropriate. Assures equipment is in proper operating condition. Monitor and inspect equipment daily to ensure it is maintained in a clean condition and in good repair. Track supply inventory, report supply usage and order needed supplies. Prepare daily inspection reports addressing activities, projects and quality management assignments. Interview and recommend applicants for positions in the department. Counsel employees and recommend termination when necessary. Observe cleaning and maintenance needs throughout hospital and submit written repair requests and project plans. Develops, revises, and updates departmental policies and procedures, and prepares monthly management and statistical reports per established time schedule. Performs all Environmental Services related tasks demonstrating service orientation to fellow employees, patients, staff and customers. Ensures compliance with and appropriate training of infection control and hazardous materials policies and procedures. Maintains good public relations with all patients, nursing and staff personnel. Participates in hospital activities and special events. Ensures the staff maintains a high standard of personal appearance. Performs others duties as directed.

Education: Must have high school diploma or equivalent. Skills: Requires effective interpersonal skills. A demonstrated knowledge of all areas of position in order to train and direct staff. A demonstrated ability to lead personnel. Years of Experience: Requires three (3) years of Housekeeping experience with a minimum of three (3) years progressive management experience.

PREFERRED QUALIFICATIONS

Education: Bachelor's Degree

WORKING CONDITIONS

Personal Protective Equipment: Physical Demands:. Must be able to frequently move, lift, or carry materials weighing up to 50 lbs, 20% of the time.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87257

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area's largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast-paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we're the only hospital in northwest Ohio to receive this honor.

REPORTING RELATIONSHIPS/SUPERVISORY RESPONSIBILITIES

Reports to the Respiratory or Radiology department leadership. No direct reports.

POSITION SUMMARY

Key member of a patient-centric care delivery model for high-quality service within the hospital setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Will learn how to proficiently and effectively navigate through multiple information technology platforms/applications, equipment, and processes to provide the best support, practices/protocols and value-based care.

ACCOUNTABILITIES

1. Maintains departmental equipment and facilities in designated areas in a clean, orderly condition and in compliance with infection control guidelines.

2. Provides excellent patient service by documenting information accurately, promptly, and legibly in order to meet regulatory or medical record requirements. Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently.

3. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

4. Prepares equipment and supplies under the direction of clinical staff

5. Demonstrates proficiency and skill in EKGs and other activities as directed by a licensed respiratory therapist or radiology technologist

6. Transportation of patients

7. Maintains clean and stocked exams or store rooms

8. Assist clinical staff in procedures and task as directed

9. Promotes a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

10. Performs other duties as assigned that support core values. REQUIRED QUALIFICATIONS

Education: Enrollment in an accredited respiratory or radiology program approved healthcare pre-licensure program

Skills: N/A

Years of Experience: N/A

License: N/A

Certification: Basic Life Support completed with in orientation period.

PREFERRED QUALIFICATIONS

Education: N/A

Skills: N/A

Years of Experience: N/A

License: N/A

Certification: N/A

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87285

Job Detail

• Company:
  ProMedica Health System

Job Description

Arden Courts ProMedica Memory Care Parma is hiring a PRN LPN

This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for caregivers. The Licensed Practical Nurse - LPN is responsible for supervising nursing personnel to deliver nursing care and within scope of practice coordinates care delivery, which will ensure that resident's needs are met in accordance with professional standards of practice through physician orders, facility policies and procedures, and federal, state and local guidelines.

Non-profit company qualifies for Federal Student Loan Forgiveness program

AMAZING benefits including no mandate to stay over for shift coverage, Daily Pay, referral bonuses, uniforms, employee discounts through Perk Spot, employee appreciation events, EAP and more for PRN staff

Skills: Ability to read thermometers, charts and testing equipment; Must be able to read, write, and speak English in an understandable manner Years of Experience: 2-3 years clinical experience; Gerontological nursing including dementia population preferred License: Must have a valid and current LPN/LVN state license

Physical Demands: Ability to sit, stand, walk, bend and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 20 pounds, unassisted on a frequent basis (occasionally up to 50 pounds, unassisted); Full use of gross and fine motor skills of the upper and lower extremities (i.e., treatments, dressing changes, medication supervision, writing notations, etc.)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 86004

Job Detail

• Company:
  ProMedica Health System

Job Description

Arden Courts ProMedica Memory Care Largo is hiring a PRN Cook

As a Cook you prepare the meals for the residents and assist the Food Service Coordinator in managing food service functions. You strive to provide a setting that is clean, safe, and comfortable while serving food that is appetizing and nutritious. Because you are always in contact with residents and families, and to guarantee their satisfaction, this position requires tact, sensitivity, and professionalism.

No late nights! AMAZING benefits including Daily Pay, EAP, employee discounts through Perk Spot, employee appreciation events, uniforms and more for our PRN staff REQUIRED QUALIFICATIONS Education: High School diploma Skills: Must be able to read, write, and speak English in an understandable manner; Must be able to follow oral and written instructions Years of Experience: Previous experience in food preparation License: N/A Certification: Food Service Sanitation certificate, as per State/Local requirements

Physical Demands: Ability to punch/pull objects and lift/carry up to 50 pounds unassisted on a frequent basis. Must have full use of gross and fine motor, skills of the upper and lower extremities. Ability to stand for prolonged period of time. Sits, stands, bends, lifts during working hours. Is subject to burns from equipment and odors throughout working hours.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 86598

Job Detail

• Company:
  ProMedica Health System

Job Description

Charlotte Stephenson, A ProMedica Senior Living Community is hiring a Senior Care Advisor - Sales and Marketing Director!

The Senior Care Advisor or Sales and Marketing Director is responsible to build and grow census by developing a strategic sales and marketing plan and providing prospective residents and/or responsible parties with appropriate information and assistance to choosing the assisted/independent living.

Regularly and customarily spends majority of their time engaged in growing move-ins Maintains a thorough knowledge of the buildings products and services, resident care related capabilities and physician relations. Effectively uses customer relationship management (CRM) systems and tools to manage referral source sales Develops relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the building Effectively uses IMPACT sales process to build relationships with inquiries resulting in commitment to move-in

Move-in Process Responsibilities

Application for move-in is completed prior to move-in along with tracking to screen residents for financial appropriateness

Market Planning and Analysis

Develops and executes an annual sales and marketing plan and manages available resources to meet building objectives, within budget

Promotion/PR/Advertising Responsibilities

Maintains a media contact list. Writes and submits press releases with photos to local media monthly as outlined in sales and marketing plan Maintains current data base and develops monthly topical communications to inquiry leads Works with Corporate Marketing Communications Manager and Manager of Market Development in the development of print advertisement, brochures and media campaigns

Customer Satisfaction

Models customer service principals throughout the building and promotes appreciation of our customers' needs with every employee

Evaluated on:

Total revenue at/above budget Total occupancy at/above budget Sales calls met/exceeded goal Conversion ratios met/exceeded goal Completes and submits required sales and marketing reports

Education: College degree preferred Skills: Familiarity with long-term care and/or health care services preferred Experience: Sales experience, particularly in health care services, products, or pharmaceuticals preferred

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87289

Job Detail

• Company:
  ProMedica Health System

Job Description

Arden Courts ProMedica Memory Care Chagrin Falls is hiring a part-time Resident Caregiver with $2,500 Sign on bonus

The Resident Caregiver assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits WITH NO WAITING PERIOD including no mandate to stay over for shift coverage, Daily Pay, referral bonuses, uniforms, employee discounts through Perk Spot, employee appreciation events, EAP, dental, vision, company paid life insurance and paid time off for part-time staff Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English in an understandable manner Years of Experience: Knowledge and experience in working with elderly; Previous dementia experience preferred License: N/A Certification: Certification required according to state regulations; Must successfully complete the required Springhouse's/Arden Courts' training

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 50 pounds, unassisted, on a frequent basis; Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning); Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); good physical and mental health (Arden Courts/Linden Village/Springhouse)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 86202

Job Detail

• Company:
  ProMedica Health System

Job Description

$10,000 Sign-On Bonus Eligible Candidates must be external and have at least 1 year of Registered Nurse experience to be eligible for the Sign-on Bonus

The Charles and Virginia Hickman Hospital will give our community its first-ever wellness destination. Our families and friends will have improved access to nutrition education, exercise resources and state-of-the-art care like they never have before. We offer over 200,000 square feet and has 58 acute cate beds in our new state-of-the-art regional hospital. Our campus also features an organic farm with access to nutrition, education and therapies. We will serve as a community hub that touches residents of all ages and promotes a higher quality of life. This is a new model of collaboration between ProMedica and the community. We are excited to set a new standard for health and wellness in Lenawee County.

Position Summary:

Provides professional nursing care appropriate to the age of the patients being served. Participates in patient/family teaching and provides leadership by working collaboratively with physicians and ancillary health care personnel. Communicates patient information in a complete, accurate manner while maintaining confidentiality. Maintains and improves personal and professional learning and development through literature, seminars, workshops, and affiliations.

Current State of Michigan license as a Registered Nurse. Current BCLS. ACLS required within one year of hire for CCU staff. Ability to respond effectively and efficiently to critical situations involving patients, personnel and visitors in a professional manner. Ability to function in a team environment. Demonstrates sound clinical skills and judgment. Ability to critique own daily practice for error and pursue corrective action. Ability to deal effectively with a changing environment and be open to new ideas. Assesses, plans, implements, and evaluates outcomes related to nursing diagnosis and patient care problems for each patient. Maintains established departmental policies, procedures, objectives, quality assurance programs and safety standards. Attends 80 % of unit staff meetings; reads minutes of staff meetings; actively participates in unit problem identification and resolution. Facilitates continuity of care through flexible scheduling and willingness to work additional shifts when needed. Graduate of an approved school of professional nursing. Previous experience in an acute care setting preferred.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87027

Job Detail

• Company:
  ProMedica Health System

Job Description

Springhouse Pikesville ProMedica Senior Living Community is hiring a part-time Medication Aide (Med Tech)

The Medicine Aide/Technician assists with prescribed medications and treatments, as defined by state regulations, to residents and maintains related work records under the supervision of the Nurse Supervisor. The Medicine Aide/Technician also acts as a Resident Caregiver which assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits WITH NO WAITING PERIOD including Daily Pay, tuition programs, employee discounts through Perk Spot, referral bonuses, uniforms, employee appreciation events, EAP, dental, vision, company paid life insurance and paid time off for part-time staff Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village); Must successfully complete the required Springhouse's/Arden Courts' training; empathetic, resourceful, high self-esteem, flexible, responsive, attention to detail, compassionate, and friendly; must be able to work as part of a team; Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); Good physical and mental health (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English. Years of Experience: Knowledge and experience in working with elderly required; Previous experience working with dementia preferred License: N/A Certification: Must be certified, as required, by state regulations

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods, Ability to push and pull objects and lift and carry up to 20 pounds, unassisted, on a frequent basis, Ability to push and pull objects and lift and carry up to 50 pounds, unassisted (Arden Courts/Linden Village), Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87268

Job Detail

• Company:
  ProMedica Health System

Job Description

Springhouse Pikesville ProMedica Senior Living Community is hiring a full-time Resident Caregiver

The Resident Caregiver assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits with NO WAITING PERIOD including no mandate to stay over for shift coverage, Daily Pay, tuition reimbursement for LPN and RN programs, referral bonuses, uniforms, employee discounts through Perk Spot, employee appreciation events, EAP, medical, dental, vision, 401k, company paid life insurance, paid time off, paid parental leave, pet insurance and more Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English in an understandable manner Years of Experience: Knowledge and experience in working with elderly; Previous dementia experience preferred License: N/A Certification: Certification required according to state regulations; Must successfully complete the required Springhouse's/Arden Courts' training

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 50 pounds, unassisted, on a frequent basis; Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning); Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); good physical and mental health (Arden Courts/Linden Village/Springhouse)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87262

Job Detail

• Company:
  ProMedica Health System

Job Description

Springhouse Pikesville ProMedica Senior Living Community is hiring a part-time Medication Aide (Med Tech)

The Medicine Aide/Technician assists with prescribed medications and treatments, as defined by state regulations, to residents and maintains related work records under the supervision of the Nurse Supervisor. The Medicine Aide/Technician also acts as a Resident Caregiver which assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits WITH NO WAITING PERIOD including Daily Pay, tuition programs, employee discounts through Perk Spot, referral bonuses, uniforms, employee appreciation events, EAP, dental, vision, company paid life insurance and paid time off for part-time staff Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village); Must successfully complete the required Springhouse's/Arden Courts' training; empathetic, resourceful, high self-esteem, flexible, responsive, attention to detail, compassionate, and friendly; must be able to work as part of a team; Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); Good physical and mental health (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English. Years of Experience: Knowledge and experience in working with elderly required; Previous experience working with dementia preferred License: N/A Certification: Must be certified, as required, by state regulations

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods, Ability to push and pull objects and lift and carry up to 20 pounds, unassisted, on a frequent basis, Ability to push and pull objects and lift and carry up to 50 pounds, unassisted (Arden Courts/Linden Village), Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87267

Job Detail

• Company:
  ProMedica Health System

Job Description

Springhouse Pikesville ProMedica Senior Living Community is hiring a part-time Resident Caregiver

The Resident Caregiver assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits with NO WAITING PERIOD including no mandate to stay over for shift coverage, Daily Pay, referral bonuses, tuition programs, employee appreciation events, uniforms, EAP, employee discounts through Perk Spot, dental, vision, company paid life insurance, paid time off and more for part-time staff Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English in an understandable manner Years of Experience: Knowledge and experience in working with elderly; Previous dementia experience preferred License: N/A Certification: Certification required according to state regulations; Must successfully complete the required Springhouse's/Arden Courts' training

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 50 pounds, unassisted, on a frequent basis; Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning); Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); good physical and mental health (Arden Courts/Linden Village/Springhouse)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87263

Job Detail

• Company:
  ProMedica Health System

Job Description

The Memory Care Advisor or Sales and Marketing Director is responsible for building and maintaining Assisted Living occupancy through the implementation of a facility marketing plan and application of sales techniques.

Regularly and customarily spends majority of their time engaged in growing move-ins Maintains a thorough knowledge of the buildings products and services, resident care related capabilities and physician relations. Effectively uses customer relationship management (CRM) systems and tools to manage referral source sales Develops relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the building Effectively uses IMPACT sales process to build relationships with inquiries resulting in commitment to move-in

Move-in Process Responsibilities

Application for move-in is completed prior to move-in along with tracking to screen residents for financial appropriateness

Market Planning and Analysis

Develops and executes an annual sales and marketing plan and manages available resources to meet building objectives, within budget

Promotion/PR/Advertising Responsibilities

Maintains a media contact list. Writes and submits press releases with photos to local media monthly as outlined in sales and marketing plan Maintains current data base and develops monthly topical communications to inquiry leads Works with Corporate Marketing Communications Manager and Manager of Market Development in the development of print advertisement, brochures and media campaigns

Customer Satisfaction

Models customer service principals throughout the building and promotes appreciation of our customers' needs with every employee

Evaluated on:

Total revenue at/above budget Total occupancy at/above budget Sales calls met/exceeded goal Conversion ratios met/exceeded goal Completes and submits required sales and marketing reports

Education: College degree preferred Skills: Familiarity with long-term care and/or health care services preferred Experience: Sales experience, particularly in health care services, products, or pharmaceuticals preferred

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87260

Job Detail

• Company:
  ProMedica Health System

Job Description

Arden Courts ProMedica Memory Care Bath (located in Akron) is hiring a PRN Resident Caregiver

The Resident Caregiver assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits including no mandate to stay over for shift coverage, Daily Pay, referral bonuses, uniforms, employee discounts through Perk Spot, employee appreciation events, EAP and more for PRN staff Education: High School diploma or equivalent Skills: Basic reading and writing skills, and ability to speak English in an understandable manner Years of Experience: Knowledge and experience in working with elderly; Previous dementia experience preferred License: N/A Certification: Certification required according to state regulations; Must successfully complete the required Arden Courts' training

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 50 pounds, unassisted, on a frequent basis; Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning); Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances; good physical and mental health

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 86715

Job Detail

• Company:
  ProMedica Health System

Job Description

The Resident Caregiver assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits including no mandate to stay over for shift coverage, Daily Pay, referral bonuses, uniforms, employee discounts with Verizon, Costco, Disney & more, employee appreciation events, EAP and more PLUS dental, vision, company paid life insurance and paid time off for part-time staff Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English in an understandable manner Years of Experience: Knowledge and experience in working with elderly; Previous dementia experience preferred License: N/A Certification: Certification required according to state regulations; Must successfully complete the required Springhouse's/Arden Courts' training

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 50 pounds, unassisted, on a frequent basis; Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning); Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); good physical and mental health (Arden Courts/Linden Village/Springhouse)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80000

Job Detail

• Company:
  ProMedica Health System

Job Description

Arden Courts ProMedica Memory Care Annandale is hiring a part-time Certified Nursing Assistant (Virginia PCA also qualifies)

The Certified Nursing Assistant (CNA) assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits WITH NO WAITING PERIOD including no mandate to stay over for shift coverage, Daily Pay, tuition reimbursement for LPN and RN programs, referral bonuses, uniforms, employee discounts through Perk Spot, employee appreciation events, EAP, dental, vision, company paid life insurance and paid time off for part-time staff Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English in an understandable manner Years of Experience: Knowledge and experience in working with elderly; Previous dementia experience preferred License: N/A Certification: Certification required according to state regulations; Must successfully complete the required Springhouse's/Arden Courts' training

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 50 pounds, unassisted, on a frequent basis; Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning); Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); good physical and mental health (Arden Courts/Linden Village/Springhouse)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 85012

Job Detail

• Company:
  ProMedica Health System

Job Description

Arden Courts ProMedica Memory Care Anderson is hiring a part-time Resident Caregiver with $2,500 Sign on bonus

The Resident Caregiver assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits with NO WAITING PERIOD including no mandate to stay over for shift coverage, Daily Pay, tuition reimbursement for LPN and RN programs, referral bonuses, uniforms, employee discounts through Perk Spot, employee appreciation events, EAP, dental, vision, company paid life insurance, paid time off and more for part-time staff Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English in an understandable manner Years of Experience: Knowledge and experience in working with elderly; Previous dementia experience preferred License: N/A Certification: Certification required according to state regulations; Must successfully complete the required Springhouse's/Arden Courts' training

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 50 pounds, unassisted, on a frequent basis; Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning); Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); good physical and mental health (Arden Courts/Linden Village/Springhouse)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87259

Job Detail

• Company:
  ProMedica Health System

Job Description

Arden Courts ProMedica Memory Care Anderson is hiring a part-time Resident Caregiver with $2,500 Sign on bonus

The Resident Caregiver assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits with NO WAITING PERIOD including no mandate to stay over for shift coverage, Daily Pay, tuition reimbursement for LPN and RN programs, referral bonuses, uniforms, employee discounts through Perk Spot, employee appreciation events, EAP, dental, vision, company paid life insurance, paid time off and more for part-time staff Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English in an understandable manner Years of Experience: Knowledge and experience in working with elderly; Previous dementia experience preferred License: N/A Certification: Certification required according to state regulations; Must successfully complete the required Springhouse's/Arden Courts' training

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 50 pounds, unassisted, on a frequent basis; Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning); Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); good physical and mental health (Arden Courts/Linden Village/Springhouse)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87258

Job Detail

• Company:
  ProMedica Health System

Job Description

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to navigate through multiple information technology platforms and applications proficiently and effectively. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES All duties listed below are essential unless noted otherwise 1. Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies. 2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner. 3. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e., pulmonary function tests, phlebotomy procedures) as needed. 4. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations. Determines potential equipment needs for clinician visit and sets up exam rooms accordingly. Is skilled in assisting clinicians with treatments, dressings, and other tasks. 5. Communicates effectively with patients, peers, and all members of the health care team. Listens and responds to verbal and non-verbal communication of patients, families, and staff members. Relates to patients in caring manner. Relays complete and pertinent information in verbal and written form appropriate to the ages of patient served. Demonstrates understanding of legal implications of charting, documents clearly and objectively all encounters with patients. 6. Within scope of Medical Assistant, demonstrates exemplary clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate. 7. Acts as a resource/role model by coaching, supporting and motivating members of the Medical Assistant and Patient Service Coordinator team. Assists others in completing tasks as needed. 8. May be assigned to function as one of the primary trainers for new Medical Assistants and office team members. May be assigned Lab functions and draws. 9. Assists leadership with ordering, maintaining, and monitoring office medications. 10. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care. 11. Performs other duties as assigned that support ProMedica's core values. Education: High School graduate or equivalent. Completion of a recognized MA program at an accredited college or university or worked 1 year as an MA to meet the requirements to become certified. Skills: Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience. Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff. Years of Experience: Experience in the medical industry, including both patient care or non-patient care roles. In lieu of experience, will accept continuing education in a healthcare related areas of study. License: N/A Certification: Registration or Certification as a Medical Assistant through accredited body required; or active license from applicable state as an LPN/RN. BLS (CPR), must present a current BLS course card from the AHA at time of employment. Or obtain certification within 90 days of hire.

PREFERRED QUALIFICATIONS Skills: Demonstrate basic computer skills. Experience with EPIC or similar medical operating system. Years of Experience: 1 year experience in direct patient care.

WORKING CONDITIONS Physical Demands: Must be able to move about the practice/department and between workstations. Must be able to understand directions (written and verbal), communicate and respond to inquiries; requires effective interpersonal skills. Must be able to demonstrate good judgment in a fast-paced environment. Must be able to occasionally push or lift medium to heavy equipment, supplies and patients.

The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87249

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica's Mission is to improve your health and well-being. That's evident the minute you walk through the doors of ProMedica Defiance Regional Hospital. Located about 60 miles southwest of Toledo in Defiance, Ohio, our facility was constructed in 2002 and designed to promote a healing environment. It also has state-of-the-art technology and private rooms that feel like a home away from home.

Being a community-based hospital, we also have a professional office building where you'll find many primary and specialty doctors. In addition, we're a critical-access hospital and accredited by the Joint Commission, the industry leader in setting healthcare standards. We're also an accredited Chest Pain Center and Level III trauma center.

Position Summary:

The Patient Care Tech under direction of a registered nurse, performs various patient care activities necessary in caring for a patient or a group of patients and performs clerical/receptionist services as required. The PCT will assist nursing personnel in all areas while complying with established policies, procedures, and standards of practice in conjunction with all members of the healthcare team. Understands level of independent practice and performs duties with appropriate supervision. Has a service oriented attitude toward patients, physicians, families, and coworkers.

High School Diploma or GED STNA Certification required Notary Public designation for completion of birth certificates - can obtain after hire CPR Certification Flexibility to float to other departments within hospital as needed

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org.

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 86905

Job Detail

• Company:
  ProMedica Health System

Job Description

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES

1. Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.

2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.

3. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.

4. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

5. May support a variety of clerical office functions including calls, documentation, scanning, etc.

6. Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate.

7. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients, providers, and co-workers at all times. Actively participates and is engaged in staff meetings.

8. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.

9. Performs other duties as assigned that support ProMedica's core values. Education: Must be a high school graduate or its equivalent.

Skills:

- Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

- Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.

Certification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire

PREFERRED QUALIFICATIONS

Education: Completion of a recognized MA program at an accredited college or university.

Years of Experience: 1+ years experience in direct patient care preferred.

Certification: Applicable medical certification preferred (MA, EMT, STNA, etc...)

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87177

Job Detail

• Company:
  ProMedica Health System

Job Description

POSITION SUMMARY

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES

1. Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.

2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.

3. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.

4. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

5. May support a variety of clerical office functions including calls, documentation, scanning, etc.

6. Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate.

7. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients, providers, and co-workers at all times. Actively participates and is engaged in staff meetings.

8. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.

9. Performs other duties as assigned that support ProMedica's core values.

Education: Must be a high school graduate or its equivalent.

Skills:

- Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

- Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.

Certification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire

PREFERRED QUALIFICATIONS

Education: Completion of a recognized MA program at an accredited college or university.

Years of Experience: 1+ years experience in direct patient care preferred.

Certification: Applicable medical certification preferred (MA, EMT, STNA, etc...)

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87178

Job Detail

• Company:
  ProMedica Health System

Job Description

POSITION SUMMARY

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES

1. Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.

2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.

3. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.

4. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

5. May support a variety of clerical office functions including calls, documentation, scanning, etc.

6. Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate.

7. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients, providers, and co-workers at all times. Actively participates and is engaged in staff meetings.

8. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.

9. Performs other duties as assigned that support ProMedica's core values.

Education: Must be a high school graduate or its equivalent.

Skills:

- Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

- Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.

Certification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire

PREFERRED QUALIFICATIONS

Education: Completion of a recognized MA program at an accredited college or university.

Years of Experience: 1+ years experience in direct patient care preferred.

Certification: Applicable medical certification preferred (MA, EMT, STNA, etc...)

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87180

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area's largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast-paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we're the only hospital in northwest Ohio to receive this honor.

REPORTING RELATIONSHIPS/SUPERVISORY RESPONSIBILITIES

Phlebotomist reports to department leader with no direct reports.

POSITION SUMMARY

Performs routine and special blood specimen collection for all age specific patients.

ACCOUNTABILITIES - All Essential to the Role

Collects products or specimens for basic procedures and may perform point-of-care testing using proper techniques. Follows strict principles of asepsis and antisepsis. Assists in the care of the patient prior to, during and after specimen collection. Determines, from like samples, combinations of tests and the associated acceptable minimum volumes. Knowledgeable of pre-analytic variables, which may affect specimen analysis. Familiar with test synonyms and abbreviations, and cross-referencing tests to specimen types. Utilizes laboratory computer information system to include all work aides and shortcuts within the system. Utilizes quality assurance data to enhance the services rendered by the section. Recommends changes in procedures to address quality issues and provide customer/patient satisfaction. Performs and documents quality control procedures. Acts as a resource and is a liaison between phlebotomy staff and Laboratory /Point of Care Team. Cross trained in defined core job functions and patient care departments. Routinely perform difficult specimen collections, such as re-draws and misses. Assists in the training of new associates or students. As needed, performs all pre-analytic tasks associated with sample preparation including, but not limited to, centrifugation, decanting, and specimen packaging. Maintains established hospital and departmental policies and procedures, objectives, quality assurance, safety, environmental and infection control. Complies with requirements of accreditation and regulatory agencies by attending mandatory in-services and continuing laboratory education and participating in continuous quality improvement. Maintains and upgrades personal professional development. Maintains appropriate par levels and organizes supplies and equipment in work areas as assigned. Notifies appropriate associate when re-order levels are reached, and equipment needs to be repaired. Maintains protocols and procedures for excellent patient care and follows guidelines for infection control management. Demonstrates good teamwork. Willingly accepts adjustments to assignments and adapts willingly to changes in workflow and processes. Provides excellent customer service incorporating ProMedica's core values. Performs other duties as directed or assigned.

REQUIRED QUALIFICATIONS

Education: High School diploma or Equivalent.

License/Certification/Experience:

A diploma from an accredited phlebotomy training institute OR one year phlebotomy experience.

Successful completion of an academic program which included substantial practical clinical phlebotomy experience (i.e.: 3+ week clinical student rotation program in a hospital setting).

PREFERRED QUALIFICATIONS:

Professional registration preferred [i.e., PBT(ASCP)]

1 year experience in a high-volume phlebotomy environment

WORKING CONDITIONS

Personal Protective Equipment: Employee will follow policy and wear all PPE as recommended.

Physical Demands:

Must be able to continuously move between hospital departments, and floors while maintaining confidentiality on workstations.

Must be able to understand directions and be able to communicate and respond to

inquiries between all levels of hospital staffing, patient care and requires effective interpersonal skills.

Must be able to tolerate exposure to disease bearing specimens, blood, and body

fluids, odorous chemicals, carcinogens, mutagens, low level radiation, electrical hazards, and flammable liquids. Must be prepared to wear appropriate PPE and follow PPE guidelines.

Must be able to differentiate colors.

Must be able to input and retrieve information from computer.

Must be able to move, push, lift or carry materials or equipment weighing up to 50 lbs.,

up to 75% of the time.

Must be able to stand for long periods of time, potentially 100% of shift.

Shifts for this position are 12 hours in length, covering the patient care 24 hours a day, seven days a week, including holidays and weekends.

Personal Protective Equipment Provided by the Hospital.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 87244

Job Detail

• Company:
  ProMedica Health System