Company Detail

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Senior Analyst, Capital Planning & Stress Testing at our Tysons, Virginia location. The primary purpose of this job is to support the execution and reporting of modeling activities within the capital planning and stress testing process.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Contribute to the production and assessment of PenFed's capital plan and stress testing results in compliance with NCUA regulatory requirements.

• Generate reporting materials and presentations used by the Finance team and challenge groups to diagnose and analyze the drivers impacting projected net income, the enterprise's risk profile, and net worth capital levels across a variety of scenarios.

• Develop a familiarity with modeling and configuration requirements for existing and emerging PenFed financial products and initiatives.

• Perform BAU and ad-hoc requests within the broader QRM modeling function, which may include model upgrade testing, validation exercises, back-testing and new product implementation.

• Participate in the fulfillment of related data requests or NCUA inquiries related to the Capital Plan function.

• Collaborate with cross-functional partners, including FP&A and Treasury, to ensure consistency and transparency of key modeling assumptions used within the CPST process.

• Facilitate the maintenance of updated CPST process and modeling documentation that satisfies internal model risk and audit requirements.

• Ability to operate within tight timelines while enforcing high standard of accuracy.

• Demonstrate initiative to self-educate and cross-train.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in Finance or Economics is required; Advanced Degree in related field is preferred.

• Minimum of three (3) years experience with QRM Balance Sheet Management system or similar balance sheet forecasting framework is required.

• Three (3) to five (5) years experience in banking or related field of business analysis is required.

• Fundamental understanding of financial instrument cashflow modeling, including home lending and consumer loan products, as well as retail deposits.

• Background in developing or producing presentations for executive level review is preferred.

• Working knowledge of SQL or similar data query competencies used to support data validation and diagnostics.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Senior Accountant at our Tysons, Virginia location. The primary purpose of this job is to apply comprehensive knowledge of accounting principles, concepts, practices, and standards in performing complex duties related to preparing and analyzing financial information to record transactions, prepare reports, and review and verify accuracy. This position will also work with consultants, auditors, and others to analyze and provide information on operational, reporting, or system impact related to policy changes and new products; contribute to special projects; and may train staff.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Compile, review, analyze, and record financial information to the general ledger. Complete monthly closings.

• Prepare balance sheet and profit and loss statements, consolidated financial statements, and other accounting schedules and reports.

• Prepare daily, weekly, and monthly reconciliations to ensure general ledger account information is accurate, consistent, traceable, and auditable.

• Execute and manage timely, accurate transactions.

• Identify control weaknesses, communicate to management, and participate in making remedial changes to tighten and enhance controls.

• Design and produce reports.

• Conduct research and analyses.

• Provide requested information to auditors, consultants, and others on significant matters requiring coordination.

• May design, modify, install, and/or maintain accounting systems to ensure adequate recognition of financial transactions.

• May perform moderately complex accounting projects or participate as a team member on highly complex projects.

• Act as point of escalation for Staff Accountants.

This role is responsible for ensuring business continuity.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree or equivalent required

• 4+ years of related experience in Accounting

• Strong understanding of GAAP accounting required. CPA strongly preferred.

• Must have specific examples of preparing and presenting accounting results to stakeholders.

• Strong analytical skills, particularly with excel pivots and VLOOKUPS, required.

• Must have specific examples of simplifying large data sets using excel.

• Intellectually curious with a willingness to work in a dynamic, challenging and rewarding environment.

• Strong writing, verbal and presentation skills required.

• Experience with monthly accounting close preferred.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Director, Accounting & Financial Audit at our Tysons, Virginia location. The primary purpose of this job is to lead the accounting and finance-related audit portfolio for PenFed's Internal Audit department. The role is a leadership position responsible for the development and execution of a risk-based audit plan that addresses the significant risks relevant to the assigned departments. The role is responsible for developing/maintaining strong relationships with assigned business partners to obtain an understanding of the risks facing the credit union and stay aware of new developments impacting the business. Additionally, the role will be responsible for leading, directing, evaluating, and developing audit professionals to ensure audit activities are conducted to high standards of accuracy, rigor, and credibility and according to regulations and industry standards.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• In conjunction with the Senior Vice President (SVP), develop and execute a comprehensive audit plan for the assigned departments that addresses key regulatory requirements and relevant emerging trends and mitigates potential risk. Areas of audit responsibility may include capital planning and stress testing, interest rate risk management, liquidity risk management, model risk management, concentration risk management, CECL and other accounting topics, financial and regulatory reporting, and financial statement audit oversight.

• Monitor the assigned audit universe for changing risks and identify and address audit coverage requirements.

• Develop and deliver the risk-based annual accounting and finance-related audit plan by forecasting audit hours and balancing staffing requirements, due dates, and stakeholder availability.

• Provide oversight in the audit plan execution through proactively and independently reviewing and providing audit teams guidance on audit scope, risk and controls, and testing procedures, and formulating audit results.

• Support Internal Audit's strategic direction by proactively monitoring emerging risks and the changing regulatory environment and understand the impact to PenFed's operations.

• Direct and lead audits within the assigned portfolio and integrated audits leveraging information technology auditors.

• Develop the audit team through on-the-job training, real-time feedback, and coaching for career development and audit performance.

• Effectively and proactively perform root cause analysis on audit issues to identify appropriate corrective action.

• Effectively and proactively communicate both orally and in writing on complex audit reporting and implications to senior executives and governance bodies (e.g., the Supervisory (Audit) Committee).

• Coordinate with the SVP to prepare and deliver materials and responses for regulators.

• Assist the SVP with executing and evolving department strategy and governance.

• Demonstrate commitment to professional growth by assuming progressively more challenging assignments (in line with standard audit career progression), proactively seeking relevant education and training opportunities, and expanding professional network.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's degree and relevant industry certification required (e.g., CPA, CAMS, CIA or other relevant accounting, finance, or financial services-related certification) .

• Minimum of twelve (12) years of experience assessing the risk of and/or auditing accounting, finance, and related topics required.

• Minimum of five (5) years of direct management experience required.

• Demonstrated ability to manage accounting and finance-related audits independently with minimal supervision, delivering high quality, timely audit reporting and analysis.

• Prior experience working in the financial services industry strongly preferred.

• Strong knowledge of accounting and finance-related regulatory requirements, industry standards, and procedures and controls.

• Proven leadership skills with demonstrated ability to motivate and lead a team of professionals.

• Demonstrated knowledge of and ability to apply auditing standards to a financial services environment, including the ability to effectively perform root cause analysis.

• Prior experience developing and delivering written and oral communications to senior level executives and regulators.

• Strong project management skills, with demonstrated ability to proactively prioritize, manage, and communicate on multiple initiatives and deadlines.

• High ethical standards and a commitment to integrity in all aspects of work.

Supervisory Responsibility

This position will supervise employees.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Director, Tech & Cyber Audit at our Tysons, Virginia location. The primary purpose of this job is to lead the technology and cyber audit portfolio for PenFed's Internal Audit department. The role is a leadership position responsible for the development and execution of a risk-based audit plan that addresses the significant risks relevant to the assigned departments. The role is responsible for developing/maintaining strong relationships with assigned business partners to obtain an understanding of the risks facing the credit union and stay aware of new developments impacting the business. Additionally, the role will be responsible for leading, directing, evaluating, and developing audit professionals to ensure audit activities are conducted to high standards of accuracy, rigor, and credibility and according to regulations and industry standards.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• In conjunction with the Senior Vice President (SVP), develop and execute a comprehensive audit plan for the assigned departments that addresses key regulatory requirements, relevant emerging trends and mitigates potential risk. Areas of audit responsibility include technology areas such as system development, incident management, IT asset management, change management and cyber areas such as data security, security operations, vulnerability management, and identity and access management.

• Monitor the assigned audit universe for changing risks and identify and address audit coverage requirements.

• Develop and deliver the risk-based annual Cyber and Technology audit plan by forecasting audit hours and balancing staffing requirements, due dates, and stakeholder availability.

• Provide oversight in the audit plan execution through proactively and independently reviewing and providing audit teams guidance on audit scope, risk and controls, testing procedures, and formulating audit results.

• Support Internal Audit's strategic direction by proactively monitoring emerging cyber threats and the changing regulatory environment and understand the impact to PenFed's operations.

• Direct and lead technology related audits within the assigned portfolio; business integrated audits and targeted audits focused on platform initiatives across assigned portfolios.

• Develop the audit team through on-the-job training, real-time feedback, and coaching for career development and audit performance.

• Effectively communicate complex audit reporting and implications to various levels of management both oral and written.

• Coordinate with the SVP to prepare and deliver materials and responses for regulators.

• Assist the SVP with executing and evolving department strategy and governance.

• Demonstrate commitment to professional growth by assuming progressively more challenging assignments (in-line with standard audit career progression), proactively seeking relevant education and training opportunities, and expanding professional network.

Qualifications

An equivalent combination of education and experience is considered.

• Bachelor's degree required. Business Administration, Cybersecurity, Computer Science, Information Technology, or related degree strongly preferred.

• Minimum of twelve (12) years of experience assessing the risk of and/or auditing information technology and cyber required.

• Minimum of five (5) years of direct management experience

• Demonstrated ability to manage the cybersecurity and tech audit portfolio independently with minimal supervision, delivering high quality, timely audit reporting and analysis.

• Strong background in cybersecurity assessments including applying risk management principles to a cybersecurity environment and leveraging cybersecurity frameworks (i.e. ISO/IEC 62443, NIST CSF, NIST 800 series).

• Prior experience working in the financial services industry strongly preferred.

• Strong knowledge of regulatory requirements, industry standards, cybersecurity polices, standards, procedures and controls, security strategies and roadmaps, and cybersecurity organization design and implementation.

• Proven leadership skills with the ability to motivate and lead a team of professionals.

• Demonstrated knowledge of and ability to apply auditing standards to a financial services environment. Including the ability to effectively perform root cause analysis.

• Prior experience developing and delivering written and oral communications to senior level executives and regulators.

• Strong project management skills, with the ability to proactively prioritize and manage multiple initiatives and deadlines.

• High ethical standards and a commitment to integrity in all aspects of work.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

CISA, CISSP, CIA, CPA or other relevant professional designation (required)

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

The ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Senior Audit Manager, Risk & Operations at our Tysons, Virginia location. The primary purpose of this job is to lead the risk and operations audit portfolio for PenFed's Internal Audit department. The role is a leadership position responsible for the development and execution of a risk-based audit plan that addresses the significant risks relevant to the assigned departments. The role is responsible for developing/maintaining strong relationships with assigned business partners to obtain an understanding of the risks facing the credit union and stay aware of new developments impacting the business. Additionally, the role will be responsible for leading, directing, evaluating, and developing audit professionals to ensure audit activities are conducted to high standards of accuracy, rigor, and credibility and according to regulations and industry standards.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• In conjunction with the Senior Vice President (SVP), develop and execute a comprehensive audit plan for the assigned departments that addresses key regulatory requirements and relevant emerging trends and mitigates potential risk. Areas of audit responsibility include enterprise risk (second line of defense) and operational areas such as human resources, procurement, payroll and third parties.

• Monitor the assigned audit universe for changing risks and identify and address audit coverage requirements.

• Develop and deliver the risk-based annual risk and operations audit plan by forecasting audit hours and balancing staffing requirements, due dates, and stakeholder availability.

• Provide oversight in the audit plan execution through proactively and independently reviewing and providing audit teams guidance on audit scope, risk and controls, and testing procedures, and formulating audit results.

• Support Internal Audit's strategic direction by proactively monitoring emerging risks and the changing regulatory environment and understand the impact to PenFed's operations.

• Direct and lead audits within the assigned portfolio and integrated audits leveraging information technology auditors.

• Develop the audit team through on-the-job training, real-time feedback, and coaching for career development and audit performance.

• Effectively communicate complex audit reporting and implications to various levels of management both oral and written.

• Coordinate with the SVP to prepare and deliver materials and responses for regulators.

• Assist the SVP with executing and evolving department strategy and governance.

• Demonstrate commitment to professional growth by assuming progressively more challenging assignments (in-line with standard audit career progression), proactively seeking relevant education and training opportunities, and expanding professional network.

Qualifications

An equivalent combination of education and experience is considered.

• Bachelor's degree required, Business Administration, Finance, Accounting or related degree strongly preferred.

• Minimum of ten (10) years of experience assessing the risk of and/or auditing risk and operations-focused topics required.

• Minimum of two (2) years of direct management experience.

• Demonstrated ability to manage the risk and operations audit portfolio independently with minimal supervision, delivering high quality, timely audit reporting and analysis.

• Experience preparing/validating comprehensive materials and responses for regulators. Prior experience working in the financial services industry strongly preferred.

• Strong knowledge of risk and operations regulatory requirements, industry standards, and procedures and controls design and implementation.

• Proven leadership skills with the ability to motivate and lead a team of professionals.

• Demonstrated knowledge of and ability to apply auditing standards to a financial services environment, including the ability to effectively perform root cause analysis.

• Prior experience developing and delivering written and oral communications to senior level executives.

• Strong project management skills, with the ability to proactively prioritize and manage multiple initiatives and deadlines.

• High ethical standards and a commitment to integrity in all aspects of work.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

CIA, CPA, CRMA, CRISC or other relevant professional designation (required).

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

The ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Business Controls Lead at our San Antonio, Texas; Omaha, Nebraska or Eugene, Oregon service center. The primary purpose of this position is to develop, design, and implement solutions to align with the regulatory compliance, risk management and operational effectiveness strategy of PenFed Operations. This position will be supporting the business -First line of Defense- (FLOD) and will act as the subject matter expert and collaborate across business lines including Compliance, Enterprise Risk Management, Audit and Legal to identify, build and strengthen controls for the Operations division. This position will work to assure processes are compliant with regulatory and operational guidelines.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Monitor adherence to internal policy and procedure and regulations including Federal and State as well as National Credit Union Administration and Consumer Financial Protection Bureau requirements.

• Collaborate with business areas and Three Lines of Defense with identifying issues, developing action plans, and executing action plans from issues that surface within internal or external reviews and audits.

• Develop, aggregate, and effectively communicate necessary management reporting on the risk and control environment.

• Provide support and respond to audits from internal or external auditors. Assist with facilitation of action plan development related to those audits.

• Provide system and operations recommendations related to business controls to promote continuous improvement of audit and compliance posture within Operations organization.

• Engage with Compliance, Enterprise Risk, Legal, and other departments within the credit union to meet strategic goals.

• Provide support for Operations-related policies and procedures and assist with change management processes to keep policies and procedures current.

• Monitor quality of business areas through vendors, quality assurance routines and control reporting to identify risk trends and opportunities.

• Engage in testing coordination support and maintain updates for Business Continuity activities.

• Maintain expert knowledge of financial services industry including member service, loan and deposit products, digital services, and collections, and recommends changes to benefit the credit union, members, and staff.

• Identifies and manages existing and emerging risks that arise from the Operations business area.

• Identify, document, measure, monitor, and control risk associated with business activities.

• Monitor and tracking business process controls for mitigation of risks outside of risk appetite for the business.

• Actively engage in continual departmental process improvement.

• Assist with Operations Risk, Control Self-Assessments, process inventory, and process mapping.

• Train and mentor existing and new employees/contractors on quality controls and developing a quality driven culture.

This role is responsible for ensuring business continuity.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in Business or a related field is required.

• Minimum of eight (8) years of progressively responsible experience in operations, risk or audit control environment is required.

• Experience mapping business processes using Visio or like technology is required.

• Experience with control testing to include testing of design and operating effectiveness.

• Experience with facilitating meetings/workshops with relevant stakeholders to include executive management related to risk and control activities.

• Familiarity with working in Archer as a GRC platform.

• Experience with financial services operations (products, services, collections, branch and/or service center operations, etc.) is required.

• Familiarity with operational laws and regulations, including but not limited to Reg CC, DD, E, and Z, BSA, CIP, and UDAAP, is preferred.

• Advanced knowledge of Microsoft Office tools is preferred.

• Detail-oriented with strong organizational skills with the ability to manage or lead multiple projects effectively.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Business Intelligence Analyst, Operations at our San Antonio, Texas, Eugene, Oregon or Tysons, Virginia location. The primary purpose of this position is to collect, analyze, and derive insights from Operations data across various platforms (CRM, Telephony/IVR, CSAT, etc.), translating those insights into value-added KPIs, dashboards, and reports. The new hire will also support the modernization of analytical reporting solutions and drive the adaptation of the existing capabilities. The incumbent writes efficient and optimized queries, develops prototypes, and delivers reports to help decision makers. This role will help the business understand how members interact with PenFed as their financial institution, interact with their financial products, what drives member behavior, and how data can support decision making.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Work with the business and departments to gather complex and unique business requirements, and translate this into data and reporting needs

• Applies various types of data visualizations to interpret findings and develop recommendations

• Create written reports, presentations, and visuals that effectively summarize findings and support recommendations.

• Work with business leadership to identify potential areas of analysis and strategic direction.

• Develop and maintain reporting for all Contact center, Financial center and Service & Support or Enterprise Document Management, sales and volume metrics.

• Assist in daily/weekly/monthly/annual individual and unit performance management reporting as well as scorecard creation.

• Monitor, track and report trends and their impact on business objectives.

• Design, develop and maintain reports, ad hoc queries and analytical tools.

• Collaborate with business intelligence and data scientists in other divisions / departments within the organization to pursue shared goals and deepen understanding.

• Have/develop a comprehensive and deep understanding of the data we maintain, foster learning with colleagues using analytical tools and applications to broaden data accessibility, advance our proficiency/efficiency in understanding and using the data appropriately.

• Understand the business needs of cross-functional stakeholders, ideate, and make recommendations for appropriate reports and analyses.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in Business, Data Science. Computer Science or a related field is preferred.

• Advanced knowledge in a programming/querying language (e.g., SQL).

• Minimum of 2 (two) years' experience in a data warehouse environment.

• Advanced proficiency in Business Intelligence platforms and data visualization tools (e.g., Tableau, PowerBI).

• Demonstrated data and analytics expertise.

• Experience with data integration and ETL tools preferred.

• Experience using Python or other analytics languages preferred.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Business Controls Lead at our San Antonio, Texas; Omaha, Nebraska or Eugene, Oregon service center. The primary purpose of this position is to develop, design, and implement solutions to align with the regulatory compliance, risk management and operational effectiveness strategy of PenFed Operations. This position will be supporting the business -First line of Defense- (FLOD) and will act as the subject matter expert and collaborate across business lines including Compliance, Enterprise Risk Management, Audit and Legal to identify, build and strengthen controls for the Operations division. This position will work to assure processes are compliant with regulatory and operational guidelines.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Monitor adherence to internal policy and procedure and regulations including Federal and State as well as National Credit Union Administration and Consumer Financial Protection Bureau requirements.

• Collaborate with business areas and Three Lines of Defense with identifying issues, developing action plans, and executing action plans from issues that surface within internal or external reviews and audits.

• Develop, aggregate, and effectively communicate necessary management reporting on the risk and control environment.

• Provide support and respond to audits from internal or external auditors. Assist with facilitation of action plan development related to those audits.

• Provide system and operations recommendations related to business controls to promote continuous improvement of audit and compliance posture within Operations organization.

• Engage with Compliance, Enterprise Risk, Legal, and other departments within the credit union to meet strategic goals.

• Provide support for Operations-related policies and procedures and assist with change management processes to keep policies and procedures current.

• Monitor quality of business areas through vendors, quality assurance routines and control reporting to identify risk trends and opportunities.

• Engage in testing coordination support and maintain updates for Business Continuity activities.

• Maintain expert knowledge of financial services industry including member service, loan and deposit products, digital services, and collections, and recommends changes to benefit the credit union, members, and staff.

• Identifies and manages existing and emerging risks that arise from the Operations business area.

• Identify, document, measure, monitor, and control risk associated with business activities.

• Monitor and tracking business process controls for mitigation of risks outside of risk appetite for the business.

• Actively engage in continual departmental process improvement.

• Assist with Operations Risk, Control Self-Assessments, process inventory, and process mapping.

• Train and mentor existing and new employees/contractors on quality controls and developing a quality driven culture.

This role is responsible for ensuring business continuity.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in Business or a related field is required.

• Minimum of eight (8) years of progressively responsible experience in operations, risk or audit control environment is required.

• Experience mapping business processes using Visio or like technology is required.

• Experience with control testing to include testing of design and operating effectiveness.

• Experience with facilitating meetings/workshops with relevant stakeholders to include executive management related to risk and control activities.

• Familiarity with working in Archer as a GRC platform.

• Experience with financial services operations (products, services, collections, branch and/or service center operations, etc.) is required.

• Familiarity with operational laws and regulations, including but not limited to Reg CC, DD, E, and Z, BSA, CIP, and UDAAP, is preferred.

• Advanced knowledge of Microsoft Office tools is preferred.

• Detail-oriented with strong organizational skills with the ability to manage or lead multiple projects effectively.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Business Intelligence Analyst, Operations at our San Antonio, Texas, Eugene, Oregon or Tysons, Virginia location. The primary purpose of this position is to collect, analyze, and derive insights from Operations data across various platforms (CRM, Telephony/IVR, CSAT, etc.), translating those insights into value-added KPIs, dashboards, and reports. The new hire will also support the modernization of analytical reporting solutions and drive the adaptation of the existing capabilities. The incumbent writes efficient and optimized queries, develops prototypes, and delivers reports to help decision makers. This role will help the business understand how members interact with PenFed as their financial institution, interact with their financial products, what drives member behavior, and how data can support decision making.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Work with the business and departments to gather complex and unique business requirements, and translate this into data and reporting needs

• Applies various types of data visualizations to interpret findings and develop recommendations

• Create written reports, presentations, and visuals that effectively summarize findings and support recommendations.

• Work with business leadership to identify potential areas of analysis and strategic direction.

• Develop and maintain reporting for all Contact center, Financial center and Service & Support or Enterprise Document Management, sales and volume metrics.

• Assist in daily/weekly/monthly/annual individual and unit performance management reporting as well as scorecard creation.

• Monitor, track and report trends and their impact on business objectives.

• Design, develop and maintain reports, ad hoc queries and analytical tools.

• Collaborate with business intelligence and data scientists in other divisions / departments within the organization to pursue shared goals and deepen understanding.

• Have/develop a comprehensive and deep understanding of the data we maintain, foster learning with colleagues using analytical tools and applications to broaden data accessibility, advance our proficiency/efficiency in understanding and using the data appropriately.

• Understand the business needs of cross-functional stakeholders, ideate, and make recommendations for appropriate reports and analyses.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in Business, Data Science. Computer Science or a related field is preferred.

• Advanced knowledge in a programming/querying language (e.g., SQL).

• Minimum of 2 (two) years' experience in a data warehouse environment.

• Advanced proficiency in Business Intelligence platforms and data visualization tools (e.g., Tableau, PowerBI).

• Demonstrated data and analytics expertise.

• Experience with data integration and ETL tools preferred.

• Experience using Python or other analytics languages preferred.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Business Intelligence Analyst, Operations at our San Antonio, Texas, Eugene, Oregon or Tysons, Virginia location. The primary purpose of this position is to collect, analyze, and derive insights from Operations data across various platforms (CRM, Telephony/IVR, CSAT, etc.), translating those insights into value-added KPIs, dashboards, and reports. The new hire will also support the modernization of analytical reporting solutions and drive the adaptation of the existing capabilities. The incumbent writes efficient and optimized queries, develops prototypes, and delivers reports to help decision makers. This role will help the business understand how members interact with PenFed as their financial institution, interact with their financial products, what drives member behavior, and how data can support decision making.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Work with the business and departments to gather complex and unique business requirements, and translate this into data and reporting needs

• Applies various types of data visualizations to interpret findings and develop recommendations

• Create written reports, presentations, and visuals that effectively summarize findings and support recommendations.

• Work with business leadership to identify potential areas of analysis and strategic direction.

• Develop and maintain reporting for all Contact center, Financial center and Service & Support or Enterprise Document Management, sales and volume metrics.

• Assist in daily/weekly/monthly/annual individual and unit performance management reporting as well as scorecard creation.

• Monitor, track and report trends and their impact on business objectives.

• Design, develop and maintain reports, ad hoc queries and analytical tools.

• Collaborate with business intelligence and data scientists in other divisions / departments within the organization to pursue shared goals and deepen understanding.

• Have/develop a comprehensive and deep understanding of the data we maintain, foster learning with colleagues using analytical tools and applications to broaden data accessibility, advance our proficiency/efficiency in understanding and using the data appropriately.

• Understand the business needs of cross-functional stakeholders, ideate, and make recommendations for appropriate reports and analyses.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in Business, Data Science. Computer Science or a related field is preferred.

• Advanced knowledge in a programming/querying language (e.g., SQL).

• Minimum of 2 (two) years' experience in a data warehouse environment.

• Advanced proficiency in Business Intelligence platforms and data visualization tools (e.g., Tableau, PowerBI).

• Demonstrated data and analytics expertise.

• Experience with data integration and ETL tools preferred.

• Experience using Python or other analytics languages preferred.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Business Controls Lead at our San Antonio, Texas; Omaha, Nebraska or Eugene, Oregon service center. The primary purpose of this position is to develop, design, and implement solutions to align with the regulatory compliance, risk management and operational effectiveness strategy of PenFed Operations. This position will be supporting the business -First line of Defense- (FLOD) and will act as the subject matter expert and collaborate across business lines including Compliance, Enterprise Risk Management, Audit and Legal to identify, build and strengthen controls for the Operations division. This position will work to assure processes are compliant with regulatory and operational guidelines.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Monitor adherence to internal policy and procedure and regulations including Federal and State as well as National Credit Union Administration and Consumer Financial Protection Bureau requirements.

• Collaborate with business areas and Three Lines of Defense with identifying issues, developing action plans, and executing action plans from issues that surface within internal or external reviews and audits.

• Develop, aggregate, and effectively communicate necessary management reporting on the risk and control environment.

• Provide support and respond to audits from internal or external auditors. Assist with facilitation of action plan development related to those audits.

• Provide system and operations recommendations related to business controls to promote continuous improvement of audit and compliance posture within Operations organization.

• Engage with Compliance, Enterprise Risk, Legal, and other departments within the credit union to meet strategic goals.

• Provide support for Operations-related policies and procedures and assist with change management processes to keep policies and procedures current.

• Monitor quality of business areas through vendors, quality assurance routines and control reporting to identify risk trends and opportunities.

• Engage in testing coordination support and maintain updates for Business Continuity activities.

• Maintain expert knowledge of financial services industry including member service, loan and deposit products, digital services, and collections, and recommends changes to benefit the credit union, members, and staff.

• Identifies and manages existing and emerging risks that arise from the Operations business area.

• Identify, document, measure, monitor, and control risk associated with business activities.

• Monitor and tracking business process controls for mitigation of risks outside of risk appetite for the business.

• Actively engage in continual departmental process improvement.

• Assist with Operations Risk, Control Self-Assessments, process inventory, and process mapping.

• Train and mentor existing and new employees/contractors on quality controls and developing a quality driven culture.

This role is responsible for ensuring business continuity.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in Business or a related field is required.

• Minimum of eight (8) years of progressively responsible experience in operations, risk or audit control environment is required.

• Experience mapping business processes using Visio or like technology is required.

• Experience with control testing to include testing of design and operating effectiveness.

• Experience with facilitating meetings/workshops with relevant stakeholders to include executive management related to risk and control activities.

• Familiarity with working in Archer as a GRC platform.

• Experience with financial services operations (products, services, collections, branch and/or service center operations, etc.) is required.

• Familiarity with operational laws and regulations, including but not limited to Reg CC, DD, E, and Z, BSA, CIP, and UDAAP, is preferred.

• Advanced knowledge of Microsoft Office tools is preferred.

• Detail-oriented with strong organizational skills with the ability to manage or lead multiple projects effectively.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Our goal at PenFed is to empower our members to -Do Better- financially. Our mission is to provide our members the tools to reach their financial goals. At PenFed, our members are like family, and we believe that everyone who dreams big and works hard deserves great rates and rewards. If you have a passion for meaningful work and helping others, you belong here!

PenFed is hiring a (Remote) Director, Asset / Liability Management & Valuation associated with our Tysons, Virginia location. The primary purpose of this job is to lead the development and quantification of a robust interest rate measurement process. This position will analyze balance sheet and earnings risks/opportunities and develop appropriate risk mitigation and/or optimization strategies that support earnings, hedging, and capital adequacy efforts in accordance with PenFed's risk appetite and policy limits.

This role is available as REMOTE, Nationwide. Local DMV candidates to Tysons, VA Headquarters will be Hybrid.

This role can be located anywhere in the United StatesThe anticipated starting salary range for this role is $149,198 to $233,374This position is eligible for the organization's annual Balanced Scorecard bonus subject to board discretion and approval This position is also eligible for the opportunity for an annual Pay for Performance bonus

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Responsible for the overall framework, process, and methodologies to identify and measure interest rate risk (IRR) using the Quantitative Risk Management (QRM) system

• Responsible for the calculation of interest rate risk measures including duration, convexity and other risk measures including the generation of shock scenarios for Economic Value of Equity (EVE), Net Interest Income (NII), and Key Rate Duration (KRD).

• Lead the mark-to-market valuation process for the credit unions' asset, liability, and derivative positions, including the valuation of mortgage and consumer loans, non-maturity deposits, and investments.

• Manage direct reports in developing and incorporating behavioral pattern knowledge into the modeling of uncertain cash flows such as mortgage prepayments and indeterminate maturity deposits into interest rate risk modeling.

• Lead the ALM Working Group with cross functional participation to develop and quantify the credit unions' balance sheet hedging and derivative strategies that manage EVE exposure and NII sensitivity within PenFed's risk appetite and policy limits.

• Foster the understanding of balance sheet modeling assumptions and approaches, such as prepayment/runoff/attrition and repricing models, with the second line of defense in order to provide transparency and facilitate effective challenge.

• Liaise with the Model Risk Management (MRM) Working Group for the development and ongoing validation of interest rate risk modeling methodologies and assumptions that support a robust IRR modeling process.

• Develop and present analysis and lead discussions of interest rate risk in ALM Working Group and the Asset-Liability Committee (ALCO).

• Maintains an in-depth knowledge of securities markets and fixed income instruments including mortgage-related products, interest rate derivatives, (e.g. swaps, caps, etc.), indeterminate maturity deposits, option pricing theory, and interest rate risk measurement concepts such as duration, convexity, basis risk, etc.

• Continually improves and enhances interest rate risk modelling approaches and methodologies to promote alignment with industry best practices; remain abreast of regulatory developments impacting PenFed's risk and return profile.

• Provides senior leadership to the department by attracting, developing, and retaining key talent

• Acts as liaison with the second line of defense, MRM team, internal and external auditors and NCUA examiners.

Qualifications

Equivalent combination of education and experience is considered.

• Advanced degree in a quantitative subject such as Finance, Economics, Mathematics, or Statistics; or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the job; MBA/CFA professional certification required.

• Minimum of twelve (12) years' experience in the areas of market risk, capital markets, and balance sheet management in a financial institution.

• Minimum of four (4) years' management experience

• QRM Balance Sheet Management Framework, QRM Mortgage Servicing Rights System, or QRM Mortgage Banking System experience is preferred.

• Excellent understanding of the regulatory capital stress testing and/or the Federal Reserve's CCAR and DFAST testing process, fixed income capital markets instruments and derivatives, and relevant generally accepted accounting principles (GAAP).

• Ability to manage multiple projects simultaneously and implement rapid changes in project direction.

• Ability to condense highly technical subject matter into clear, effective presentation-quality communications to senior management.

Supervisory Responsibility

This position will directly supervise employees.

Licenses and Certifications

CFA professional certification is preferred.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call is required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Director, Project Management in Finance Transformation at our Tysons, Virginia location. The primary purpose of this job is to lead and execute on initiatives and change management efforts in the areas of Finance Transformation, Financial Technology, Accounting and Finance. This position will be accountable for project plans, budgets, milestones, meetings and project resources. The individual will partner closely with all Finance/Accounting Departments as well as Technology, Data, Product specific teams, Legal, Risk and Compliance/BSA/AML partners. This position will build and maintain working relationships with Finance and Accounting team members, external vendors, and other departments that initiate change activities and are project stakeholders in related projects.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Provide foundational knowledge of Project Management professional practice codes, methodologies, and knowledge sources.

• Manage small to medium scale Finance/Enterprise projects using advanced project management and interpersonal skills to effectively coordinate all aspects of a project.

• Define, manage and monitor the project portfolio, including schedules, performance, quality, risks, and budgets using appropriate tools and techniques, and help implement corrective actions as needed.

• Provide leadership in areas of requirements analysis, business rule creation, issue tracking and resolution, and user acceptance.

• Resolves incidents and fulfills requests using incident and request management.

• Support sound change management policies and procedures while leading/facilitating working through ambiguity to gather information required to make decisions with and manage change efficiently and effectively.

• Interact with Vendor Support to resolve issues related to environment, performance etc.

• Demonstrated presentation and written communication skills and strong facilitation skills to lead project meetings.

• Foster, support and collaborate business relationships with other Enterprise project leaders on integrated initiatives and provide timely assistance and guidance on project related inquiries.

• Identify and implement actions to improve overall team performance and build a positive, team-oriented culture.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in Computer Science, Finance, Management Information Systems, Business, or a related field is required.

• Minimum of twelve (12) years of project management is required.

• Minimum of two (2) years of Financial Services experience required.

• Minimum of five (5) years of experience in functional CA PPM modules like Project Management, Portfolio Management, Resource Management, Time Sheet Management, Financial Management and managing the implementation of cross-functional team activities.

• Solid understanding of project management methodology. Agile experience is highly desired.

• Strong MS Office skills including Word, Excel, Project and PowerPoint.

• MS SharePoint and Clarity (CA PPM) experience is a plus.

Additional Skills

• Excellent written and verbal communication skills.

• Ability to multi-task and manage various project elements simultaneously.

• Problem solving skills.

• Attention to detail.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

Agile and/or PMP Certification preferred.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds. *

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Our goal at PenFed is to empower our members to -Do Better- financially. Our mission is to provide our members the tools to reach their financial goals. At PenFed, our members are like family, and we believe that everyone who dreams big and works hard deserves great rates and rewards. If you have a passion for meaningful work and helping others, you belong here!

PenFed is hiring a Teller to work onsite at our AAFES branch located in Dallas, Texas. The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties. This position can also assist in the training of other branch employees. This position will play a vital role in delivering Best in Class Member Experience. The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Assist & Greet current prospective members in person or on the phone.

• Evaluate needs of potential members and offers appropriate financial products and services.

• Identify sales opportunities using open ended questions to uncover financial needs, while presenting options and alternative solutions.

• Maintain knowledge of PenFed's products and services such as membership, checking, credit cards, loans, etc.

• Provide ongoing relationship with current members to gain additional services. Utilize sales techniques to uncover member needs and match to the credit union products and services.

• Assist and educate members on the use of PenFed Online (PFOL), mobile banking and other remote channels of banking. Assist members and explains all PenFed products and services.

• Resolve complex member problems using various PenFed channels within delegated limits as appropriate.

• Prepare loan documents for review and disbursement as necessary.

• Maintain knowledge of operations, security, balancing procedures and rules and regulations concerning the ATMs and operations.

• Maintain knowledge of PenFed policies and procedures.

• Remain current on outside competitive products.

• Conduct quality assurance monitoring of documents to be sent to Member Records.

• Provide input to and assists in the implementation of new marketing projects.

• Conduct member transactions when requested.

• Maintain teller cash drawer limits within PenFed policies and procedures.

• Balance cash drawer daily and prepares individual settlement sheets.

• Maintain accurate records of deposits, withdrawals, official checks, POS, and share drafts.

• Assist with the daily balancing and closing out of the branch.

• Assist in training of new teammates.

• Perform various Universal Representative (UR) responsibilities that may include, but not limited to, determining loan payoffs, cashes checks, furnishing loan and share balances, provide account numbers, and disburses share withdrawals after verifying proper identification.

• Maintain high level of proficiency in operating all internal PenFed systems or platforms to include but limited to SalesForce, PenTeller, Knowledge, Hogan, inbound calls network, etc. to support needs of members, and business.

• Provide support to other branches to include working weekends and/or extended hours as required to operate the business.

• Support additional PenFed initiatives to support needs of members, and business.

• If Notary Public, will be responsible for providing members Notary Services while adhering to all state laws/regulations related to the notarization of documents.

Qualifications

Equivalent combination of education and experience is considered.

• High School Diploma or G.E.D. is required.

• Minimum of one (1) year of superior customer service experience is required.

• Teller experience is preferred.

• Bilingual, preferred.

• Valid Notary Public, preferred.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Our goal at PenFed is to empower our members to -Do Better- financially. Our mission is to provide our members the tools to reach their financial goals. At PenFed, our members are like family, and we believe that everyone who dreams big and works hard deserves great rates and rewards. If you have a passion for meaningful work and helping others, you belong here!

PenFed is hiring an Assistant Branch Manager to work onsite at our Temple, Texas branch. The primary purpose of this job is to support the leadership management of the Financial Center Manager. The incumbent will provide teammate oversight through both coaching and the development of teammates. In addition, this position will provide co-leadership in achieving the Financial Center goals around sales productivity, member experience, and operational soundness.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Co-lead a member-centric environment whereby all teammates are accountable for delivery of exceptional member experience.

• Provide coaching and assistance to all staff by evaluating key performance measures to identify opportunities for improvement.

• Support the Financial Center Manager in driving business results.

• Provide guidance and training to ensure that new products and procedures are both communicated and followed by financial center teammates.

• Assist members with questions and correspondence from loan applicants regarding pending or approved loans and take appropriate action to include loan disbursement.

• Counsel members and potential members regarding all types of PenFed loan and share products, policies and procedures and resolves more complex member problems.

• Maintain a current knowledge of PenFed loan and share products and promote these products to eligible members and potential members.

• Support the Financial Center Manager in monthly audits and all Financial Center inspections.

• The Financial Center Assistant Manager provides solution recommendations in support of the Financial Center Manager.

• Serve as Assistant Treasurer within delegated authority limits.

• Provide co-oversight to production reports to include MRD and nightly branch updates.

• Supports the Financial Center Manager in scheduling thus ensuring proper Financial Center coverage.

• Maintain high level of proficiency in running all internal PenFed systems or platforms to include but limited to SalesForce, PenTeller, Knowledge, Hogan, inbound calls network, etc.

• Actively networks within field of memberships to include local community, military installations, and affiliated partners to grow brand awareness.

• Provide leadership support to other Financial Centers as designated by the respective Sr. Manager to include working weekends and/or extended hours as required to operate the business.

• Assist with any internal, external, or Marketing initiatives that support the enhancement of our business.

• If Notary Public, will be responsible for providing members Notary Services while adhering to all state laws/regulations related to the notarization of documents.

Qualifications

Equivalent combination of education and experience is considered.

• Associates Degree or higher in related field preferred.

• Minimum of two (2) years' experience in a financial institution required.

• Minimum of one (1) year supervisory experience preferred.

• Valid Notary Public, preferred.

• Bilingual, preferred.

Supervisory Responsibility

This position will directly supervise employees.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites due to coverage needs is required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Digital Mortgage Loan Officer in the San Antonio, Texas, Irving, Texas or Phoenix, Arizona markets . The primary purpose of this job is to be a trusted advisor to our members, assist with the appropriate decision of mortgage or home equity loan for their unique needs. This position will be measured on their call to application conversion, pre-approval to full application conversion, collection of intent to proceed, including initial documentation and sales contract, application quality, member, and realtor satisfaction. Additionally, this position will be a collaborative team effort with mortgage operations teams to ensure PenFed meets the members' desired closing date.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Act as a trusted advisor to PenFed members and prospective membership, related to the purchase and refinance of their home or investment property.

• Fully explain the mortgage process and set the right expectations of what the experience will entail.

• Promptly answer all phone calls and lead opportunities.

• Serve as a member liaison to ensure the closing date is met.

• Initiate and maintain contact with members throughout the processing period to ensure PenFed has continued to meet their needs, conveying the appropriate level of urgency and professionalism so that all expectations are exceeded.

• Identify any issues, which may affect ability to meet previously established conditions and dates in a timely manner.

• Complete the application over the phone for the member, provide electronic content, encourage use of e-consent to facilitate a timely closing of the loan, fully explain the loan estimate (LE), and obtain intent to proceed, and initial documentation.

• Responsible for follow up on all pre-approvals to answer questions and provide advice.

• Contact existing or new realtor as the lender who will be assisting the member and provide your direct dial information.

• Proactively work with the processor to obtain credit approval within established days of consent.

• Ensure all quality measures for the application are being met.

• Provide sound mortgage advice to members regarding the advantages and disadvantages of different loan products, and pricing, and guidelines.

• Learn and utilize assigned programs and technology to maintain regulatory loan documentation requirements.

• Develop and maintain knowledge of Agency, Non-agency, VA and Home Equity lending policies and procedures.

Qualifications

Equivalent combination of education and experience is considered.

• High school degree and experience that provide the necessary skills and knowledge to satisfactorily perform the essential job functions is required. Associate's Degree is preferred.

• Minimum of two (2) years of residential mortgage lending experience with a focus on generating business is preferred.

• Demonstrated understanding of mortgage processing, underwriting and closing procedures.

• Knowledge of agency, non-agency, FHA, VA, and home equity lending guidelines.

• Understanding of Federal Regulations governing Real Estate Lending.

• Must be willing to work evenings and weekends.

Licenses and Certifications

Must have an active NMLS license or be able to obtain an NMLS license.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Digital Mortgage Loan Officer in the San Antonio, Texas, Irving, Texas or Phoenix, Arizona markets . The primary purpose of this job is to be a trusted advisor to our members, assist with the appropriate decision of mortgage or home equity loan for their unique needs. This position will be measured on their call to application conversion, pre-approval to full application conversion, collection of intent to proceed, including initial documentation and sales contract, application quality, member, and realtor satisfaction. Additionally, this position will be a collaborative team effort with mortgage operations teams to ensure PenFed meets the members' desired closing date.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Act as a trusted advisor to PenFed members and prospective membership, related to the purchase and refinance of their home or investment property.

• Fully explain the mortgage process and set the right expectations of what the experience will entail.

• Promptly answer all phone calls and lead opportunities.

• Serve as a member liaison to ensure the closing date is met.

• Initiate and maintain contact with members throughout the processing period to ensure PenFed has continued to meet their needs, conveying the appropriate level of urgency and professionalism so that all expectations are exceeded.

• Identify any issues, which may affect ability to meet previously established conditions and dates in a timely manner.

• Complete the application over the phone for the member, provide electronic content, encourage use of e-consent to facilitate a timely closing of the loan, fully explain the loan estimate (LE), and obtain intent to proceed, and initial documentation.

• Responsible for follow up on all pre-approvals to answer questions and provide advice.

• Contact existing or new realtor as the lender who will be assisting the member and provide your direct dial information.

• Proactively work with the processor to obtain credit approval within established days of consent.

• Ensure all quality measures for the application are being met.

• Provide sound mortgage advice to members regarding the advantages and disadvantages of different loan products, and pricing, and guidelines.

• Learn and utilize assigned programs and technology to maintain regulatory loan documentation requirements.

• Develop and maintain knowledge of Agency, Non-agency, VA and Home Equity lending policies and procedures.

Qualifications

Equivalent combination of education and experience is considered.

• High school degree and experience that provide the necessary skills and knowledge to satisfactorily perform the essential job functions is required. Associate's Degree is preferred.

• Minimum of two (2) years of residential mortgage lending experience with a focus on generating business is preferred.

• Demonstrated understanding of mortgage processing, underwriting and closing procedures.

• Knowledge of agency, non-agency, FHA, VA, and home equity lending guidelines.

• Understanding of Federal Regulations governing Real Estate Lending.

• Must be willing to work evenings and weekends.

Licenses and Certifications

Must have an active NMLS license or be able to obtain an NMLS license.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family. Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our West Wichita, Kansas office. The primary purpose of this job is to support our Real Estate Sales office by performing the duties of a receptionist, maintaining the front desk area in a highly professional manner. This position will provide operational and administrative support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Maintain listings, sales, and processes.

• Provide support for the assigned offices in a variety of areas including but not limited to, processing listings/contracts, agent processing, greeting visitors, and answering office phones.

• Provide administrative support for real estate sales in a variety of areas including, but not limited to, scheduling meetings and events, maintaining rosters, compiling monthly reports, and administration of company programs including technology tools.

• Interact with Agents, staff and clients providing assistance and support as needed.

• Assist with maintaining compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by compliance programs and all policies, procedures, rules and regulations.

Qualifications

Equivalent combination of education and experience is considered.

• High School Diploma or Bachelor's Degree (preferred) or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.

• Minimum of two (2) years of office experience is required. Real estate, mortgage or title experience is preferred.

• Highly proficient in Microsoft Office (Excel, Word, Power Point, email)

• Excellent business communication skills and ability to multi-task are critical.

• Strong organizational and interpersonal skills required.

Work EnvironmentWhile performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

TravelLimited travel to various worksites is required.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family. Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our East Wichita, Kansas office. The primary purpose of this job is to support our Real Estate Sales office by performing the duties of a receptionist, maintaining the front desk area in a highly professional manner. This position will provide operational and administrative support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Maintain listings, sales, and processes.

• Provide support for the assigned offices in a variety of areas including but not limited to, processing listings/contracts, agent processing, greeting visitors, and answering office phones.

• Provide administrative support for real estate sales in a variety of areas including, but not limited to, scheduling meetings and events, maintaining rosters, compiling monthly reports, and administration of company programs including technology tools.

• Interact with Agents, staff and clients providing assistance and support as needed.

• Assist with maintaining compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by compliance programs and all policies, procedures, rules and regulations.

Qualifications

Equivalent combination of education and experience is considered.

• High School Diploma or Bachelor's Degree (preferred) or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.

• Minimum of two (2) years of office experience is required. Real estate, mortgage or title experience is preferred.

• Highly proficient in Microsoft Office (Excel, Word, Power Point, email).

• Excellent business communication skills and ability to multi-task are critical.

• Strong organizational and interpersonal skills required.

Work EnvironmentWhile performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

TravelLimited travel to various worksites is required.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Hogan Engineer III at our Tysons, Virginia location. The primary purpose of this job is to provide management and technical support of enterprise infrastructure systems, services and applications. Responsibilities include but are not limited to monitoring, incident response / resolution, maintenance, security compliance and upgrades.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Provide technical support for enterprise systems. Troubleshoot, repair and recover from basic hardware or software failures in accordance with standard operating procedures.

• Perform routine operational tasks, verifying the integrity and availability of all hardware, resources, systems, and key processes. Review system and application logs, and verify completion of scheduled jobs.

• Perform systems related maintenance such as hardware rebooting, patching, backups, snapshots, health monitoring, hardware/software asset management, software distribution and server decommissioning.

• Installing, configuring, testing and maintaining systems, application software and system management tools.

• Maintain the highest levels of systems and infrastructure availability.

• Interact with senior engineers to identify areas of improvement for operational efficiency.

• Work closely with technical and non-technical personnel within and across PenFed departments and vendors.

• Comply with Incident Management and Change Management procedures and reporting practices.

• Serve as a Technical Lead and provide Subject Matter Expertise for project/task planning, estimation, scheduling, and staffing.

• Lead and contribute to design discussions and ensure that designs are aligned with the PenFed Secure By Design philosophy, the PenFed architecture, and also the current roadmap.

• Collaborate with senior engineers and Enterprise Architecture to design systems of high complexity.

• Review system/application designs to ensure the selection of appropriate technologies, the efficient use of resources, and the proper integration of systems and technologies.

• Assume technical responsibility for all stages of the software development process to ensure compliance with application development standards and achievement of documented requirements.

• Develop and maintain accurate system/application documentation via the use of flowcharts, diagrams, and other relevant tools.

• Perform code reviews and/or review pull requests to ensure adherence to established standards and practices.

• Accountable for providing escalation support to troubleshoot and maintain production systems and to resolve production issues and outages.

• Interact with other engineers and management to identify areas of improvement for operational efficiency.

• Assign work to technical staff, monitor their performance, and report on their progress.

• Remain current on relevant/new technologies and available vendor packages; evaluate and make recommendations for adoption as appropriate.

• Provide advice, guidance, and assistance to junior engineers in researching technical problems and designs of varying complexity in order to develop staff capabilities.

• Review recommendations from junior engineers. Advocate and/or implement these recommendations, as appropriate.

• Participate in on-call 24x7 support as needed in the event of system outage or failure.

  Key Relationships

• Manager

• Escalate issues, keep informed, advise and receive instructions

• Team

• Inspire and motivate team, provide direction and manage performance

• Guide, support, coach and mentor team members

• Review the work and proposals of team members

• Encourage team to work collaboratively to contribute to achieving the team's business outcomes

• Business Units/3rd Parties

• Resolve and provide solutions to issues

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in Information Technology or a related field.

• Minimum of six (6) years' experience with Hogan systems.

• Minimum of six (6) years' experience with source management tools.

• Minimum of seven (7) years' experience with infrastructure designs, implementation, and support.

• Minimum of seven (7) years' experience with large-scale software implementation (high transaction volume, high-availability concepts).

Preferred Qualifications:

• Experience with any of the following is preferred: DB2, Easytrieve, zLinux, SOAP, XML, Web Services, Micro Services and Celeriti.

• Distributed platforms knowledge will also be factored: ASP, SQL Server, Sybase, .Net, Java, JavaScript, Visual Basic, VBScript.

Licenses and Certifications

There are no additional licenses and/or certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call is required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Hogan Engineer II at our Tysons, Virginia location. The primary purpose of this job is to perform engineering and implementation specific tasks on enterprise infrastructure systems, services and applications. Responsibilities include, but are not limited to, system design; standards based implementation, capacity planning, systems integration, process / procedure development and refinement, and technical support.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Provide technical support for enterprise systems. Troubleshoot, repair and recover from basic hardware or software failures in accordance with standard operating procedures.

• Perform routine operational tasks, verifying the integrity and availability of all hardware, resources, systems, and key processes. Review system and application logs, and verify completion of scheduled jobs.

• Perform systems related maintenance such as hardware rebooting, patching, backups, snapshots, health monitoring, hardware/software asset management, software distribution and server decommissioning.

• Installing, configuring, testing and maintaining systems, application software and system management tools.

• Maintain the highest levels of systems and infrastructure availability.

• Interact with senior engineers to identify areas of improvement for operational efficiency.

• Work closely with technical and non-technical personnel within and across PenFed departments and vendors.

• Comply with Incident Management and Change Management procedures and reporting practices.

• Serve as a Technical Lead and provide Subject Matter Expertise for project/task planning, estimation, scheduling, and staffing.

• Lead and contribute to design discussions and ensure that designs are aligned with the PenFed Secure By Design philosophy, the PenFed architecture, and also the current roadmap.

• Collaborate with senior engineers and Enterprise Architecture to design systems of high complexity.

• Review system/application designs to ensure the selection of appropriate technologies, the efficient use of resources, and the proper integration of systems and technologies.

• Assume technical responsibility for all stages of the software development process to ensure compliance with application development standards and achievement of documented requirements.

• Develop and maintain accurate system/application documentation via the use of flowcharts, diagrams, and other relevant tools.

• Perform code reviews and/or review pull requests to ensure adherence to established standards and practices.

• Accountable for providing escalation support to troubleshoot and maintain production systems and to resolve production issues and outages.

• Interact with other engineers and management to identify areas of improvement for operational efficiency.

• Assign work to technical staff, monitor their performance, and report on their progress.

• Remain current on relevant/new technologies and available vendor packages; evaluate and make recommendations for adoption as appropriate.

• Provide advice, guidance, and assistance to junior engineers in researching technical problems and designs of varying complexity in order to develop staff capabilities.

• Review recommendations from junior engineers. Advocate and/or implement these recommendations, as appropriate.

• Participate in on-call 24x7 support as needed in the event of system outage or failure.

  Key Relationships

• Manager

• Escalate issues, keep informed, advise and receive instructions

• Team

• Inspire and motivate team, provide direction and manage performance

• Guide, support, coach and mentor team members

• Review the work and proposals of team members

• Encourage team to work collaboratively to contribute to achieving the team's business outcomes

• Business Units/3rd Parties

• Resolve and provide solutions to issues

Qualifications

Equivalent combination of education and experience is considered.

• Associates or Bachelor's Degree in related field is preferred.

• In lieu of a degree, combination of education and a minimum of five (5) years of related work experience is required that provides the necessary skills and knowledge to perform all the essential job functions.

• Minimum of five (5) years' experience with Hogan systems.

• Demonstrated understanding of Network, Compute, Storage, Cloud and End-User technologies.

• Strong interpersonal, problem solving and multi-tasking skills desired.

• Must be able to present system designs for user approval at formal reviews.

• Must be capable to provide solutions to identified systems issues.

Preferred Qualifications

• Experience with any of the following is preferred: DB2, Easytrieve, zLinux, SOAP, XML, Web Services, Micro Services and Celeriti.

• Distributed platforms knowledge will also be factored: ASP, SQL Server, Sybase, .Net, Java, JavaScript, Visual Basic, VBScript.

Licenses and Certifications

There are no additional licenses and/or certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call is required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Our goal at PenFed is to empower our members to -Do Better- financially. Our mission is to provide our members the tools to reach their financial goals. At PenFed, our members are like family, and we believe that everyone who dreams big and works hard deserves great rates and rewards. If you have a passion for meaningful work and helping others, you belong here!

PenFed is hiring a (Hybrid) Director, Asset / Liability Management & Valuation at our Tysons, Virginia location. The primary purpose of this job is to lead the development and quantification of a robust interest rate measurement process. This position will analyze balance sheet and earnings risks/opportunities and develop appropriate risk mitigation and/or optimization strategies that support earnings, hedging, and capital adequacy efforts in accordance with PenFed's risk appetite and policy limits.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Responsible for the overall framework, process, and methodologies to identify and measure interest rate risk (IRR) using the Quantitative Risk Management (QRM) system

• Responsible for the calculation of interest rate risk measures including duration, convexity and other risk measures including the generation of shock scenarios for Economic Value of Equity (EVE), Net Interest Income (NII), and Key Rate Duration (KRD).

• Lead the mark-to-market valuation process for the credit unions' asset, liability, and derivative positions, including the valuation of mortgage and consumer loans, non-maturity deposits, and investments.

• Manage direct reports in developing and incorporating behavioral pattern knowledge into the modeling of uncertain cash flows such as mortgage prepayments and indeterminate maturity deposits into interest rate risk modeling.

• Lead the ALM Working Group with cross functional participation to develop and quantify the credit unions' balance sheet hedging and derivative strategies that manage EVE exposure and NII sensitivity within PenFed's risk appetite and policy limits.

• Foster the understanding of balance sheet modeling assumptions and approaches, such as prepayment/runoff/attrition and repricing models, with the second line of defense in order to provide transparency and facilitate effective challenge.

• Liaise with the Model Risk Management (MRM) Working Group for the development and ongoing validation of interest rate risk modeling methodologies and assumptions that support a robust IRR modeling process.

• Develop and present analysis and lead discussions of interest rate risk in ALM Working Group and the Asset-Liability Committee (ALCO).

• Maintains an in-depth knowledge of securities markets and fixed income instruments including mortgage-related products, interest rate derivatives, (e.g. swaps, caps, etc.), indeterminate maturity deposits, option pricing theory, and interest rate risk measurement concepts such as duration, convexity, basis risk, etc.

• Continually improves and enhances interest rate risk modelling approaches and methodologies to promote alignment with industry best practices; remain abreast of regulatory developments impacting PenFed's risk and return profile.

• Provides senior leadership to the department by attracting, developing, and retaining key talent

• Acts as liaison with the second line of defense, MRM team, internal and external auditors and NCUA examiners.

Qualifications

Equivalent combination of education and experience is considered.

• Advanced degree in a quantitative subject such as Finance, Economics, Mathematics, or Statistics; or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the job; MBA/CFA professional certification required.

• Minimum of twelve (12) years' experience in the areas of market risk, capital markets, and balance sheet management in a financial institution.

• Minimum of four (4) years' management experience

• QRM Balance Sheet Management Framework, QRM Mortgage Servicing Rights System, or QRM Mortgage Banking System experience is preferred.

• Excellent understanding of the regulatory capital stress testing and/or the Federal Reserve's CCAR and DFAST testing process, fixed income capital markets instruments and derivatives, and relevant generally accepted accounting principles (GAAP).

• Ability to manage multiple projects simultaneously and implement rapid changes in project direction.

• Ability to condense highly technical subject matter into clear, effective presentation-quality communications to senior management.

Supervisory Responsibility

This position will directly supervise employees.

Licenses and Certifications

CFA professional certification is preferred.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call is required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Senior Data Scientist, Enterprise Data Delivery at our Tysons, Virginia or San Antonio, Texas location. The primary purpose of this job is to develop and implement advanced analytics solutions and processes processes to drive business value. As a lead level professional on the Enterprise Data Team, this job develops, reviews and validates, and designs advanced analytics, AI/ML, and analytical model solutions. This role will drive key projects on their own and will work as the subject matter expert collaborating closely with cross-functional teams to provide guidance and leverage data analytics to unlock new opportunities, reduce expenses, and drive business value.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Provide expert guidance to the team on complex business problems, offering strategic insights and recommendations for advanced analytics solutions included analytics models and AI/ML solutions.

• Conduct autonomous end-to-end more complex statistical model creation, including but not limited to identifying objectives, compiling data, sampling/prepping data, feature selection, model comparison/selection, deployment, and monitoring. Ensures adequate internal control processes around model development, implementation and validation are established.

• Partner with other competency leads/developers, Data scientists, Data Analysts, Data stewards and support project planning, technical design, development, and solution deployment functions.

• Provide guidance and mentorship to junior team members involved in major team projects such as model development and model validation, etc.

• Establish consistent and robust model implementation processes across models with effective review and controls.

• Lead the development, monitoring, and maintenance of advanced risk models using cutting-edge machine learning and statistical methods, proactively researching and recommending innovative approaches to enhance model performance and accuracy.

• Establish standardized documentation processes and consistent model implementation practices across the team, fostering collaboration with stakeholders to enhance model implementation processes and ensure seamless integration into forecasting tools.

• Collaborate with IT and data engineering teams to ensure efficient data management, data quality, and data integration for analytics projects.

• Foster a culture of data-driven decision-making and promote the use of advanced analytics across the organization.

• Communicate effectively with senior management, regulators, internal audit, and other stakeholders regarding model development and implementation, demonstrating strong interpersonal skills and the ability to convey complex concepts clearly and concisely.

• Participate in regular interactions with stakeholders to improve model implementation processes, integrating feedback and requirements into forecasting tools for effective utilization and optimal performance.

• Partner with cross functional teams to continually improve data governance, data quality, and data security in a multi-tenant environment; standardize data.

Qualifications

Equivalent combination of education and experience is considered.

• Ph.D. or Master's Degree in a quantitative discipline, with a strong emphasis on advanced statistical modeling, machine learning, or data science.

• Minimum of four (4) years of related work experience in building statistical models and advanced data analysis.

• Proficiency in a broad range of advanced statistical techniques, including but not limited to Logistic Regression, Linear Regression, Time Series Analysis, Decision Trees, Cluster Analysis, Gradient Boosting Machine, and other machine learning algorithms required.

• Advanced programming skills, with demonstrated proficiency in statistical programming languages such as SQL, SAS, Python, and R, as well as experience in leveraging advanced analytics tools and platforms.

• Ability to manage multiple projects simultaneously and implement rapid changes in project direction.

• Demonstrate strong data analysis skills, ability to understand underlying data and complex loss/balance forecasting models, various product features, possess organizational and prioritization skills, as well as strong attention to detail.

• Critical thinking using both analytical and tactical approach to problem solving within the Quantitative Modeling team.

• Professional demeanor and the ability to interact effectively with team members, senior management, credit officers, finance professionals, regulators, and other stakeholders, fostering collaborative relationships and driving consensus on key initiatives.

• Work experience using ETL tool is a plus

• 1+ years Experience using cloud-native tool like AWS S3 and Snowflake

• Excellent oral and written communication skills required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may is required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Senior Data Scientist, Enterprise Data Delivery at our Tysons, Virginia or San Antonio, Texas location. The primary purpose of this job is to develop and implement advanced analytics solutions and processes processes to drive business value. As a lead level professional on the Enterprise Data Team, this job develops, reviews and validates, and designs advanced analytics, AI/ML, and analytical model solutions. This role will drive key projects on their own and will work as the subject matter expert collaborating closely with cross-functional teams to provide guidance and leverage data analytics to unlock new opportunities, reduce expenses, and drive business value.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Provide expert guidance to the team on complex business problems, offering strategic insights and recommendations for advanced analytics solutions included analytics models and AI/ML solutions.

• Conduct autonomous end-to-end more complex statistical model creation, including but not limited to identifying objectives, compiling data, sampling/prepping data, feature selection, model comparison/selection, deployment, and monitoring. Ensures adequate internal control processes around model development, implementation and validation are established.

• Partner with other competency leads/developers, Data scientists, Data Analysts, Data stewards and support project planning, technical design, development, and solution deployment functions.

• Provide guidance and mentorship to junior team members involved in major team projects such as model development and model validation, etc.

• Establish consistent and robust model implementation processes across models with effective review and controls.

• Lead the development, monitoring, and maintenance of advanced risk models using cutting-edge machine learning and statistical methods, proactively researching and recommending innovative approaches to enhance model performance and accuracy.

• Establish standardized documentation processes and consistent model implementation practices across the team, fostering collaboration with stakeholders to enhance model implementation processes and ensure seamless integration into forecasting tools.

• Collaborate with IT and data engineering teams to ensure efficient data management, data quality, and data integration for analytics projects.

• Foster a culture of data-driven decision-making and promote the use of advanced analytics across the organization.

• Communicate effectively with senior management, regulators, internal audit, and other stakeholders regarding model development and implementation, demonstrating strong interpersonal skills and the ability to convey complex concepts clearly and concisely.

• Participate in regular interactions with stakeholders to improve model implementation processes, integrating feedback and requirements into forecasting tools for effective utilization and optimal performance.

• Partner with cross functional teams to continually improve data governance, data quality, and data security in a multi-tenant environment; standardize data.

Qualifications

Equivalent combination of education and experience is considered.

• Ph.D. or Master's Degree in a quantitative discipline, with a strong emphasis on advanced statistical modeling, machine learning, or data science.

• Minimum of four (4) years of related work experience in building statistical models and advanced data analysis.

• Proficiency in a broad range of advanced statistical techniques, including but not limited to Logistic Regression, Linear Regression, Time Series Analysis, Decision Trees, Cluster Analysis, Gradient Boosting Machine, and other machine learning algorithms required.

• Advanced programming skills, with demonstrated proficiency in statistical programming languages such as SQL, SAS, Python, and R, as well as experience in leveraging advanced analytics tools and platforms.

• Ability to manage multiple projects simultaneously and implement rapid changes in project direction.

• Demonstrate strong data analysis skills, ability to understand underlying data and complex loss/balance forecasting models, various product features, possess organizational and prioritization skills, as well as strong attention to detail.

• Critical thinking using both analytical and tactical approach to problem solving within the Quantitative Modeling team.

• Professional demeanor and the ability to interact effectively with team members, senior management, credit officers, finance professionals, regulators, and other stakeholders, fostering collaborative relationships and driving consensus on key initiatives.

• Work experience using ETL tool is a plus

• 1+ years Experience using cloud-native tool like AWS S3 and Snowflake

• Excellent oral and written communication skills required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may is required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union

Job Description

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a Repossession & Remarketing Specialist I to work onsite at our Eugene, Oregon service center. The primary purpose of this position is to participate in the remarketing of repossessed consumer loan collateral and to perform the associated tasks through the liquidation of the collateral. Members will be contacted in an effort to redeem or reinstate loans with repossessed collateral. All interactions and activity will be maintained in the system of record while following all related policies, procedures and regulations.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Reviews repossessed inventory to determine course of action to be taken and initiates appropriate follow-up activity, maintaining on-line chronological records of all facts, information developed, actions taken, and results.

• Work an established assignment of Repo cases and tasks leading up through the liquidation of collateral to include clear dates, SCRA checks, floor prices, posting proceeds, deficiency balance letters, refund of additional products (GAP, CPI, Extended Warranty, etc.) filing of claims (skip, deficiency balance, CPI, etc.).

• Determine reason for delinquency, while providing options and/or repayment arrangements to assist the member in resolving the repossession.

• Counsel and solve routine as well as occasional advanced scenarios such as settlements and the corresponding agreements and IRS reporting.

• Maintain records of all daily activities and reports to the Team Lead.

Qualifications

An equivalent combination of education and experience is considered.

• High School Diploma or GED required.

• Minimum of two (2) years' collections/repossession experience required, preferably at a financial institution.

• Understanding of preventative, productive and remedial financial counseling is required.

• Minimum of one (1) years' experience with call center collections preferred.

• Strong communication, negotiation, decision-making and written skills.

• Ability to multi-task.

• Available to work weekends, evenings and overtime periodically.

Licenses and Certifications

Any collections or repossession related certificates recommended.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call is not required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Job Detail

• Company:
  PenFed Credit Union