Overview
Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members -do better.- Joining PenFed is more than being an employee; it's about being a part of the PenFed family.
PenFed is hiring a (Hybrid) Hogan Engineer III at our Tysons, Virginia location. The primary purpose of this job is to provide management and technical support of enterprise infrastructure systems, services and applications. Responsibilities include but are not limited to monitoring, incident response / resolution, maintenance, security compliance and upgrades.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
Provide technical support for enterprise systems. Troubleshoot, repair and recover from basic hardware or software failures in accordance with standard operating procedures.
Perform routine operational tasks, verifying the integrity and availability of all hardware, resources, systems, and key processes. Review system and application logs, and verify completion of scheduled jobs.
Perform systems related maintenance such as hardware rebooting, patching, backups, snapshots, health monitoring, hardware/software asset management, software distribution and server decommissioning.
Installing, configuring, testing and maintaining systems, application software and system management tools.
Maintain the highest levels of systems and infrastructure availability.
Interact with senior engineers to identify areas of improvement for operational efficiency.
Work closely with technical and non-technical personnel within and across PenFed departments and vendors.
Comply with Incident Management and Change Management procedures and reporting practices.
Serve as a Technical Lead and provide Subject Matter Expertise for project/task planning, estimation, scheduling, and staffing.
Lead and contribute to design discussions and ensure that designs are aligned with the PenFed Secure By Design philosophy, the PenFed architecture, and also the current roadmap.
Collaborate with senior engineers and Enterprise Architecture to design systems of high complexity.
Review system/application designs to ensure the selection of appropriate technologies, the efficient use of resources, and the proper integration of systems and technologies.
Assume technical responsibility for all stages of the software development process to ensure compliance with application development standards and achievement of documented requirements.
Develop and maintain accurate system/application documentation via the use of flowcharts, diagrams, and other relevant tools.
Perform code reviews and/or review pull requests to ensure adherence to established standards and practices.
Accountable for providing escalation support to troubleshoot and maintain production systems and to resolve production issues and outages.
Interact with other engineers and management to identify areas of improvement for operational efficiency.
Assign work to technical staff, monitor their performance, and report on their progress.
Remain current on relevant/new technologies and available vendor packages; evaluate and make recommendations for adoption as appropriate.
Provide advice, guidance, and assistance to junior engineers in researching technical problems and designs of varying complexity in order to develop staff capabilities.
Review recommendations from junior engineers. Advocate and/or implement these recommendations, as appropriate.
Participate in on-call 24x7 support as needed in the event of system outage or failure.
Key Relationships
Manager
Escalate issues, keep informed, advise and receive instructions
Team
Inspire and motivate team, provide direction and manage performance
Guide, support, coach and mentor team members
Review the work and proposals of team members
Encourage team to work collaboratively to contribute to achieving the team's business outcomes
Business Units/3rd Parties
Resolve and provide solutions to issues
Qualifications
Equivalent combination of education and experience is considered.
Bachelor's Degree in Information Technology or a related field.
Minimum of six (6) years' experience with Hogan systems.
Minimum of six (6) years' experience with source management tools.
Minimum of seven (7) years' experience with infrastructure designs, implementation, and support.
Minimum of seven (7) years' experience with large-scale software implementation (high transaction volume, high-availability concepts).
Preferred Qualifications:
Experience with any of the following is preferred: DB2, Easytrieve, zLinux, SOAP, XML, Web Services, Micro Services and Celeriti.
Distributed platforms knowledge will also be factored: ASP, SQL Server, Sybase, .Net, Java, JavaScript, Visual Basic, VBScript.
Licenses and Certifications
There are no additional licenses and/or certifications required.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.
Travel
Ability to travel to various worksites and be on-call is required.
About Us
Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.
