Company Detail

Job Description

We are looking for a reliable Dispatcher to provide effective and efficient scheduling and routing of emergency and non-emergency work to field technicians. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient operation providing best in class service. The Dispatcher is responsible for setting up the technician's workload assignments, monitoring those assignments, and supporting the Field Technicians and the Call Centers. Must be able to respond to inquiries quickly and accurately to best utilize resources.

REPRESENTATIVE DUTIES AND RESPONSIBILITIES:

• Monitors emergency and non-emergency orders to ensure orders are routed and completed by the appointed time including emergency locates.

• Routes filler work to field service personnel by dispatching work orders via Mobile Data and/or Radio; by date and compliance deadline.

• Evaluates field service routes; provides optimized routes for various field service personnel; adjusts field service personnel allocations based on quantity and severity of workload, and availability of resources.

• Monitors field personnel efficiency throughout the day and makes recommendations to Resource Management Supervision based on findings.

• Assigns, dispatches, and tracks emergency orders to ensure compliance to standards.

• Gathers information for Pre-Notice of Incident (NOI) Reports; routes to Public Service Commission (PSC), Utility Protection Center (UPC), Community Affairs and Safety, Security & Corporate Compliance, STS).

• Assists Sr. Dispatcher during mass outages to obtain information and coordinate activities of field service personnel.

• Complete the 2pm route review to determine the need for overtime to complete remaining workload and report findings to the service center Point of Contact.

• Verifies completion of previous day's orders; investigates and takes action on incomplete orders.

• Assists field service personnel (e.g., checks account histories, meter status, premise conditions, appliance type and quantity, Meter Order Field Reading (MOFR), Shut Off for Non-Payment (SONP) orders, pending, why-noted orders).

• Assists Customer Service Representatives (CSRs) with Estimated Time of Arrivals (ETAs) and technical questions; interprets codes and clarifies field service personnel comments.

• Understand the basics fundamentals of Sentinel and the forecasting model.

EDUCATION AND EXPERIENCE:

Required:

- Required BS/BA or Equivalent work experience

- Minimum of 6 months dispatching/scheduling experience

SKILLS:

Required:

- MS Word, Excel - intermediate proficiency.

- MS Access, Outlook - basic proficiency.

- Influencing.

- Operator Qualified in accordance with Company Plan.

- Problem Solving.

Preferred:

- Spanish - fluent.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

- Rotating shifts

- Nights

- Weekends

- Holiday work

- Overtime work

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6557

Job Category: Customer Service

Job Schedule: Full time

Company: Nicor Gas

Job Detail

• Company:
  Southern Company

Job Description

Description

Job Summary:

Manufacturing Inventory Control Technician II plays a critical role in managing and maintaining accurate inventory levels within a manufacturing environment. Inventory Control Technicians are responsible for inventory management, documentation control, proper reporting procedures, safety, and process efficiency.

Minimum Qualifications: (Education, Experience, Knowledge, and Skills):

• High School Diploma or equivalency preferred. A combination of education and relevant work experience will be considered.

• 3 Years of experience in a manufacturing and / or inventory control environment

• Certification on Powered Industrial Trucks/ pallet jacks

• Ability to read and interpret documents such as safety rules, operations manual, and written directions.

• Ability to write reports.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• ERP experience to include IFS for >1 year.

  Job Duties and Responsibilities:

• Knowledge of general counting, plus the application of general warehousing and logistics theory.

• Must have a basic understanding of MS Word, Excel, and PowerPoint software programs.

• Excellent verbal and written communication skills required.

• Picking / Kitting, receiving and put away, A counts for cycle counts.

• Proficient in inventory Control

Physical Demands and Work Environment:

• Standing and walking 6-8 hours each day. Stretching and lifting overhead, bending over to work on lower locations. Must be able to lift up to 50 pounds frequently.

• Loud, warm in the summer months- cool in the winter months, dusty, near forklifts.

  About Us:

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.

Join Our Power Team! (https://cloud.3dissue.com/205953/206237/242401/HR-9-14-2020/index.html)

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

• Medical, dental, vision and life insurance coverage

• Competitive pay and a matching 401 (k) plan

• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)

• Flexible spending accounts/Health savings account

• Wellness Incentive Programs

• Employee Referral Program

• Tuition Reimbursement

PowerSecure is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. This position is not open to third party recruiters.

Qualifications

Education

Required

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Operating Company: PowerSecure

Job Detail

• Company:
  Southern Company

Job Description

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6056

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Metro Central

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. The successful candidate must be available to work in the business office as well as in the customer service call center.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

BENEFITS

• Competitive Pay

• Excellent benefits packages which includes:

• Medical and dental coverage

• Defined Pension/Cash Balance Benefit Plan

• Performance-sharing plan

• 401(k) plan with a generous company match

• Bonus opportunities

• Tuition Reimbursement

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6054

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Care Associate (Call Center)

Location: Birmingham, AL or Montgomery, AL

Summary of Duties

We are seeking highly dependable, self-motivated individuals who possess excellent customer service skills and can work in a call center team environment. Primary job responsibilities will include assisting customers with inbound emergency, service order, payment arrangement and account inquiry calls; promoting and selling products and services; as well as calculating and making bill adjustments. The Customer Service Center operates on a 24/7 schedule, and shift work is required which may include weekend and overnight shifts. This position is subject to on-demand coverage for emergencies and power outages, which may require weekend and overnight work outside of scheduled shift.

Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish) speaking ability.

Responsibilities and Duties

• Provide exceptional and professional customer service to customers while receiving inbound calls

• Effectively handle customer request, inquiries, and complaints

• Utilize tools and resources to achieve first call resolution

• Process service orders and payment arrangements

• De-escalate situations involving dissatisfied customer, offering patient assistance

• Document all necessary call information according to quality assurance guidelines

• Promote and sell varies products and services

• Educate customers on energy efficiency tips

• Meet Incoming Call Availability and Schedule Adherence goals

• Work occasional Call-out duty during unexpected spikes in call volume or power outages

Education and Experience

• High school diploma or equivalent

• A minimum of 3 years of experience in a call center OR a minimum of 5 years working in a customer service environment preferred.

• Product Sales and/or Marketing experience is a plus

Skills, Abilities and Behaviors

• Excellent oral and written communication skills : Able to speak and write in a clear and concise manner that is understood by others; use correct grammar, spelling and word usage.

• Excellent computer skills : Able to use a computer to find or change information in a program or file. Knows or can learn how to use basic software applications, such as word processing, e-mail, spreadsheets, web browsers, or organization-specific software.

• Taking Initiative : Taking needed action at work without being asked. Taking the lead in performing tasks or promoting new ideas or work methods. Demonstrating a sense of urgency.

• Dependability : Showing up at work on time. Beginning your shift on-time and able to work extended hours as needed.

• Time management : Willing and able to manage the completion of work tasks or projects on time without needing to be continually monitored or reminded by others. Working well in situations that require quick performance and fast turnaround.

• Team player : Willing to work with others in a team setting. Works toward team goals. Cooperates with others and offers help when needed.

• Customer focused : Doing what it takes to meet or exceed (internal or external) customer expectations. Responding appropriately to customer needs or requests.

• Providing Accurate and Thorough Information : Accurately and completely answering customers' questions and issues.

• Learning and Following Procedures : Ability to learn rules and guidelines on the job and apply these to a specific job or task.

• Demonstrating Collections Ability : Effectively working with customers to collect past due payments, late fees, and other related charges in the most efficient way possible, while still balancing customer service requirements.

• Managing and Controlling Calls : Keeping call times low while fully resolving the customer's issues. Effectively managing the flow of a call, and tactfully bringing the caller "back on track" as necessary.

• Taking Ownership : Taking responsibility for completing job tasks and resolving all customer issues/questions on the first call.

• Establishing and Maintaining Rapport : Making a connection with customers. Being friendly and supportive.

• Demonstrating Empathy: Understanding and being sensitive to customers' feelings, thoughts, and experiences.

• Handling Sedentary Work : Working well in situations that require sitting for long periods of time.

Additional Requirements

• Must pass the CSR Assessment

• Must reside within one-hour drive time of Birmingham, AL or Montgomery, AL

• Available to work rotating shifts and standby on-call duty

• Ability to work in a team environment

• Exhibits Our Values: Safety First, Unquestionable Trust, Superior Performance, Total Commitment

Benefits:

• Competitive Pay

• Excellent benefits packages which includes:

• Medical and dental coverage

• Defined Pension/Cash Balance Benefit Plan

• Performance-sharing plan

• 401(k) plan with a generous company match

• Bonus opportunities

• Tuition Reimbursement

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6058

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6066

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Montgomery, AL

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Benefits:

• Competitive Pay

• Excellent benefits packages which includes:

• Medical and dental coverage

• Defined Pension/Cash Balance Benefit Plan

• Performance-sharing plan

• 401(k) plan with a generous company match

• Bonus opportunities

• Tuition Reimbursement

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6057

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Care Associate (Call Center)

Location: Birmingham, AL or Montgomery, AL

Summary of Duties

We are seeking highly dependable, self-motivated individuals who possess excellent customer service skills and can work in a call center team environment. Primary job responsibilities will include assisting customers with inbound emergency, service order, payment arrangement and account inquiry calls; promoting and selling products and services; as well as calculating and making bill adjustments. The Customer Service Center operates on a 24/7 schedule, and shift work is required which may include weekend and overnight shifts. This position is subject to on-demand coverage for emergencies and power outages, which may require weekend and overnight work outside of scheduled shift.

Additional premium pay incentive may be offered to the successful candidate with bi-lingual (English/Spanish) speaking ability.

Responsibilities and Duties

• Provide exceptional and professional customer service to customers while receiving inbound calls

• Effectively handle customer request, inquiries, and complaints

• Utilize tools and resources to achieve first call resolution

• Process service orders and payment arrangements

• De-escalate situations involving dissatisfied customer, offering patient assistance

• Document all necessary call information according to quality assurance guidelines

• Promote and sell varies products and services

• Educate customers on energy efficiency tips

• Meet Incoming Call Availability and Schedule Adherence goals

• Work occasional Call-out duty during unexpected spikes in call volume or power outages

Education and Experience

• High school diploma or equivalent

• A minimum of 3 years of experience in a call center OR a minimum of 5 years working in a customer service environment preferred.

• Product Sales and/or Marketing experience is a plus

Skills, Abilities and Behaviors

• Excellent oral and written communication skills : Able to speak and write in a clear and concise manner that is understood by others; use correct grammar, spelling and word usage.

• Excellent computer skills : Able to use a computer to find or change information in a program or file. Knows or can learn how to use basic software applications, such as word processing, e-mail, spreadsheets, web browsers, or organization-specific software.

• Taking Initiative : Taking needed action at work without being asked. Taking the lead in performing tasks or promoting new ideas or work methods. Demonstrating a sense of urgency.

• Dependability : Showing up at work on time. Beginning your shift on-time and able to work extended hours as needed.

• Time management : Willing and able to manage the completion of work tasks or projects on time without needing to be continually monitored or reminded by others. Working well in situations that require quick performance and fast turnaround.

• Team player : Willing to work with others in a team setting. Works toward team goals. Cooperates with others and offers help when needed.

• Customer focused : Doing what it takes to meet or exceed (internal or external) customer expectations. Responding appropriately to customer needs or requests.

• Providing Accurate and Thorough Information : Accurately and completely answering customers' questions and issues.

• Learning and Following Procedures : Ability to learn rules and guidelines on the job and apply these to a specific job or task.

• Demonstrating Collections Ability : Effectively working with customers to collect past due payments, late fees, and other related charges in the most efficient way possible, while still balancing customer service requirements.

• Managing and Controlling Calls : Keeping call times low while fully resolving the customer's issues. Effectively managing the flow of a call, and tactfully bringing the caller "back on track" as necessary.

• Taking Ownership : Taking responsibility for completing job tasks and resolving all customer issues/questions on the first call.

• Establishing and Maintaining Rapport : Making a connection with customers. Being friendly and supportive.

• Demonstrating Empathy: Understanding and being sensitive to customers' feelings, thoughts, and experiences.

• Handling Sedentary Work : Working well in situations that require sitting for long periods of time.

Additional Requirements

• Must pass the CSR Assessment

• Must reside within one-hour drive time of Birmingham, AL or Montgomery, AL

• Available to work rotating shifts and standby on-call duty

• Ability to work in a team environment

• Exhibits Our Values: Safety First, Unquestionable Trust, Superior Performance, Total Commitment

Benefits:

• Competitive Pay

• Excellent benefits packages which includes:

• Medical and dental coverage

• Defined Pension/Cash Balance Benefit Plan

• Performance-sharing plan

• 401(k) plan with a generous company match

• Bonus opportunities

• Tuition Reimbursement

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6058

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6066

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6066

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

  Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Benefits:

• Competitive Pay

• Excellent benefits packages which includes:

• Medical and dental coverage

• Defined Pension/Cash Balance Benefit Plan

• Performance-sharing plan

• 401(k) plan with a generous company match

• Bonus opportunities

• Tuition Reimbursement

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6041

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

P&C Field Services Engineer - Augusta, Georgia

Job Summary

This posting is for Protection & Control Field Services Engineer positions based in the Transmission Maintenance Center of Augusta. These positions will be filled as Non-Exempt positions in the Protection & Control Field Services Engineer family, with the pay and level commensurate with the qualifications, education, and experience of the successful candidate. This posting is for vacancies in Augusta, Georgia. Service area for Augusta, Georgia locations include Burke, Columbia, Glascock, Jefferson, Lincoln, McDuffie, Richmond, Taliaferro, Warren, and Wilkes counties.

The successful candidates will be responsible for the Protection & Control (P&C) Field Services activities in the area. Safety and Quality are paramount in this position. The successful candidate will be expected to learn and apply switching procedures and safety measures. The candidate will be expected to plan and complete projects safely, efficiently, on schedule, and without service interruptions.

Candidates Selected to interview will be chosen from the applicants based on fit with the job requirements listed below.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills)

Education Requirements

• 4-year Bachelor's Degree in Engineering, or

• Professional Engineering License

Experience

• P&C Field Services experience is a plus

• Electric power utility transmission construction, maintenance, or operations experience

• Related substation experience (P&C Applications, Design, Construction, Major Equipment, Project Management, etc.)

Knowledge, Skills, and Abilities

• Knowledge of 3-phase power systems, AC/DC Protection & Control Schemes, Fault Analysis

• Familiar with test equipment such as voltmeters, ammeters, ohmmeters, communications instruments, and computerized relay test sets.

• Candidate mustpossess ability to solve problems andmake decisions while managing projects with multiple priorities

• Ability to communicate across multiple work groups including customers, covered employees, and leadership

• Familiar with computer programs including but not limited to Microsoft Office products (Word, Teams, Excel, PowerPoint, etc.).

Other Requirements

• Must possess a valid driver's license.

• Successful candidates shall participate in callout rotation and be available to respond to outages or other abnormal conditions outside of their normal work schedule.

• Overnight travel is sometimes required.

• Safety sensitive position subject to relevant pre-employment screening(s) to determine fitness for duty.

• Field position requiring the physical ability to operate manual switches and work in a substation environment.

• Must live in/near or be willing to relocate within reasonable distance to the office location.

• Must be able to pass the standard Southern Company background check, drug screen, and NERC Background check.

JOB RESPONSIBILITIES AND BEHAVIORAL ATTRIBUTES

Job Responsibilities

• Commissioning, testing, maintaining, and troubleshooting protective relaying, controls, and communication equipment associated with substation and transmission power lines.

• Complete construction projects and substation routines as assigned, ensuring they are completed without service interruptions. This includes managing clearances effectively to meet quality, schedule, and budget targets.

• Coordinating substation outages and commissioning activities with multiple internal and external stakeholders. Handle trouble calls as needed.

• Develop and use safe and efficient work practices to prevent safety and operational incidents. Follow formal written requirements. Conduct job briefings to identify and mitigate safety and operational risks.

• Develop and share technical expertise in 3-phase power, relaying, SCADA, and substation testing techniques with others through daily work.

• Isolate hazards and damaged equipment during emergencies to safely and efficiently restore service

Behavioral Attributes

• Model -Our Values-: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance

• Incorporate Human Performance tools into daily work practices

• Support GPC's Diversity, Equity, and Inclusion goals

• Self-motivated to produce results without direct supervision

• Customer focus

• Desires hands-on field experience likes working outdoors

• Questioning attitude

• Active learner seeking to expand knowledge of GPC and Southern Company maintenance practices, guidelines, and procedures for substation and line major equipment and relays.

Georgia Power Company has classified this position as -Safety Sensitive' and as such is subject to relevant pre-employment screening(s) to determine fitness for duty. Any offer of employment is contingent upon the applicant successfully completing all required fitness assessment.

This position has been identified as a role that will require the use of a Georgia Power fleet vehicle. The following will be required if you are selected for this position:

• Must have at least one year of verifiable driving experience (Must hold a valid driver's license for the class vehicle to be operated. Driving permits are not typically considered a valid driver's license).

• Must have no revocation of driving privileges within the 36 months prior to application, no convictions of major traffic violations (DUI, hit and run, reckless driving, etc.) within the 12 months prior to application, or any pending charges for a major traffic violation at the time of application.

Must consent to a continuous monitoring of your Motor Vehicle Record

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6495

Job Category: Engineering

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

P&C Field Services Engineer - Augusta, Georgia

Job Summary

This posting is for Protection & Control Field Services Engineer positions based in the Transmission Maintenance Center of Augusta. These positions will be filled as Non-Exempt positions in the Protection & Control Field Services Engineer family, with the pay and level commensurate with the qualifications, education, and experience of the successful candidate. This posting is for vacancies in Augusta, Georgia. Service area for Augusta, Georgia locations include Burke, Columbia, Glascock, Jefferson, Lincoln, McDuffie, Richmond, Taliaferro, Warren, and Wilkes counties.

The successful candidates will be responsible for the Protection & Control (P&C) Field Services activities in the area. Safety and Quality are paramount in this position. The successful candidate will be expected to learn and apply switching procedures and safety measures. The candidate will be expected to plan and complete projects safely, efficiently, on schedule, and without service interruptions.

Candidates Selected to interview will be chosen from the applicants based on fit with the job requirements listed below.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills)

Education Requirements

• 4-year Bachelor's Degree in Engineering, or

• Professional Engineering License

Experience

• P&C Field Services experience is a plus

• Electric power utility transmission construction, maintenance, or operations experience

• Related substation experience (P&C Applications, Design, Construction, Major Equipment, Project Management, etc.)

Knowledge, Skills, and Abilities

• Knowledge of 3-phase power systems, AC/DC Protection & Control Schemes, Fault Analysis

• Familiar with test equipment such as voltmeters, ammeters, ohmmeters, communications instruments, and computerized relay test sets.

• Candidate mustpossess ability to solve problems andmake decisions while managing projects with multiple priorities

• Ability to communicate across multiple work groups including customers, covered employees, and leadership

• Familiar with computer programs including but not limited to Microsoft Office products (Word, Teams, Excel, PowerPoint, etc.).

Other Requirements

• Must possess a valid driver's license.

• Successful candidates shall participate in callout rotation and be available to respond to outages or other abnormal conditions outside of their normal work schedule.

• Overnight travel is sometimes required.

• Safety sensitive position subject to relevant pre-employment screening(s) to determine fitness for duty.

• Field position requiring the physical ability to operate manual switches and work in a substation environment.

• Must live in/near or be willing to relocate within reasonable distance to the office location.

• Must be able to pass the standard Southern Company background check, drug screen, and NERC Background check.

JOB RESPONSIBILITIES AND BEHAVIORAL ATTRIBUTES

Job Responsibilities

• Commissioning, testing, maintaining, and troubleshooting protective relaying, controls, and communication equipment associated with substation and transmission power lines.

• Complete construction projects and substation routines as assigned, ensuring they are completed without service interruptions. This includes managing clearances effectively to meet quality, schedule, and budget targets.

• Coordinating substation outages and commissioning activities with multiple internal and external stakeholders. Handle trouble calls as needed.

• Develop and use safe and efficient work practices to prevent safety and operational incidents. Follow formal written requirements. Conduct job briefings to identify and mitigate safety and operational risks.

• Develop and share technical expertise in 3-phase power, relaying, SCADA, and substation testing techniques with others through daily work.

• Isolate hazards and damaged equipment during emergencies to safely and efficiently restore service

Behavioral Attributes

• Model -Our Values-: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance

• Incorporate Human Performance tools into daily work practices

• Support GPC's Diversity, Equity, and Inclusion goals

• Self-motivated to produce results without direct supervision

• Customer focus

• Desires hands-on field experience likes working outdoors

• Questioning attitude

• Active learner seeking to expand knowledge of GPC and Southern Company maintenance practices, guidelines, and procedures for substation and line major equipment and relays.

Georgia Power Company has classified this position as -Safety Sensitive' and as such is subject to relevant pre-employment screening(s) to determine fitness for duty. Any offer of employment is contingent upon the applicant successfully completing all required fitness assessment.

This position has been identified as a role that will require the use of a Georgia Power fleet vehicle. The following will be required if you are selected for this position:

• Must have at least one year of verifiable driving experience (Must hold a valid driver's license for the class vehicle to be operated. Driving permits are not typically considered a valid driver's license).

• Must have no revocation of driving privileges within the 36 months prior to application, no convictions of major traffic violations (DUI, hit and run, reckless driving, etc.) within the 12 months prior to application, or any pending charges for a major traffic violation at the time of application.

Must consent to a continuous monitoring of your Motor Vehicle Record

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6495

Job Category: Engineering

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

JOB SUMMARY:

This leader will supervise the day-to-day operations of the Credit & Collections team responsible for managing processes that align with regulatory compliance and organizational direction/infrastructure on behalf of our AGL, CGC and VNG markets, as applicable. In this role, the successful candidate will lead efforts to help support strategies and solutions to support development of policies, procedures, and actions required for operational improvements and decision making in response to credit, collections and related activities for compliance and effectiveness. This leader also will be responsible for ensuring income-eligible customers can access and fully benefit from available federal, state, local, and company-sponsored bill payment assistance program grants. Through demonstrated leadership, this leader will drive results that help prevent debt for our customers, exceed bill payment assistance objectives and goals to benefit customers in need of support, and increase company's ability to connect customers to available offerings/benefits to increase their engagement with bill payments or actions to seek financial assistance for their bill.

MAJOR JOB RESPONSIBILITIES:

• Supervising the day-to-day of the Credit and Collections department operations and team of employees who work to ensure customers pay on time, resolve any issues with past due payments, and maintain good relationships with vendors.

• Monitoring trends in customer accounts to identify potential risk factors such as missed payments, disconnections, or bankruptcies.

• Monitoring collection activities to ensure proper and effective procedures and effective standards to ensure health of accounts receivable.

• Monitoring the status of delinquent accounts and developing communication strategies to encourage payment or offer other solutions such as deferred payment arrangements and bill assistance programs.

• Communicating with customers to help them understand their options for resolving their past-due amounts.

• Working with attorneys to collect on judgments awarded by courts.

• Reviewing and analyzing accounts to determine potential number of shutoffs for nonpayment for the upcoming credit season.

• Partnering with Forecasting, Resource Management and Field Operations to create shutoff for nonpayment forecasts.

• Overseeing processes for collecting, tracking, and maintaining energy assistance dollars as well as reconciling energy assistance payments for accuracy and auditing.

• Ensuring compliance with all federal, state, and local regulations, as well as company policies related to energy assistance programs.

• Ensuring all financial transactions are documented correctly and that records of program activities are accurate, organized and accessible for review.

JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )

• 5+ years of credit & collections/billing/energy assistance/operational/industry experience performing duties noted above with progressive responsibility

• Strong verbal and written communication skills

• Strong interpersonal skills Strong analytical skills

• Strong critical thinking and decision-making skills

• Strong aptitude for working with numbers, ability to quickly understand, interpret, and reconcile financial data

• Ability to work with diverse internal and external teams and understand the needs of low-income customers

• Expertise in CC&B

• 5 years or more combined experience with utilities or other related experience

• 3 to 5 years customer experience

Preferred:

• Bachelor's degree in related fields preferred or equivalent academic, education and work experience

• Demonstrated experience building relationships, collaborating, influencing, and creating leadership buy-in

• Demonstrated experience working with federal, state and local organizations who assist income-eligible customers

• Demonstrated experience with customer-focused regulatory and/or technology projects

• Demonstrated experience with process improvement, specifically leading projects from initiation to completion

• Strong technical acumen, with ability to solve complex problems

Working Conditions/Physical Requirements:

Some business travel (5 - 20% travel): The incumbent will be required to travel to the various company sites and meetings. Trips may require air travel and/or overnight stay from home for one or more nights.

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6481

Job Category: Customer Service

Job Schedule: Full time

Company: AGL Services Company

Job Detail

• Company:
  Southern Company

Job Description

Description

PowerSecure has a new opportunity in Finance! "We are seeking either a Senior Financial Analyst or Junior Financial Analyst who aligns with the qualities and values that PowerSecure is looking for." As a member of the Corporate FP&A team, this role will be responsible for supporting the monthly reporting, quarterly forecasting and annual budgeting processes, including model building/support, consolidated reporting as well as supporting the Corporate functional teams with managing costs to budget.

Minimum Qualifications: (Education, Experience, Knowledge, and Skills):

• Undergraduate degree in Finance, Accounting or related field

• 4+ years of experience in Corporate Finance, FP&A, or related role (Sr. Financial Analyst)

• 2+ years of experience in Corporate Finance, FP&A, or related role (Jr. Financial Analyst)

• Attention to detail and accuracy is a must

• Experience developing and maintaining financial models

• Advanced MS Excel skills

• Hands-on ERP experience

• Ability to demonstrate analytical, organizational and problem-solving skills

• Highly organized with the ability to perform multiple tasks

• Self-starter with ability to learn quickly

• Strong communication skills, both verbal and written

  Job Duties and Responsibilities:

• Lead the preparation and analysis of consolidated financial reporting comparing actuals to budget and trend with a focus on consolidated results, SG&A, interest, income taxes, capital expenditures, balance sheet and headcount.

• Lead the reporting, forecasting and budgeting process for Corporate functional costs working with leadership to ensure fiscal responsibility.

• Support the company-wide forecast and budget process through model development including compensation, insurance, property taxes, depreciation/amortization and capital expenditures.

• Partner with accounting to ensure accurate financial reporting.

• Conducting financial analyses including buy vs. lease analysis and capital expenditure IRR analysis.

• Preparing ad-hoc analyses upon request.

  About Us:

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

• Medical, dental, vision and life insurance coverage

• Competitive pay and a matching 401 (k) plan

• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)

• Flexible spending accounts/Health savings account

• Wellness Incentive Programs

• Employee Referral Program

• Tuition Reimbursement

PowerSecure is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. This position is not open to third party recruiters.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Operating Company: PowerSecure

Job Detail

• Company:
  Southern Company

Job Description

The West Physical Security Operations Center (WPSOC) Security Officer position ensures security of APC Corporate Headquarters, associated facilities, critical systems, equipment, operations, and persons. Operate multiple electronic security systems. Enforce company policies and criminal laws. Control access to company property, respond to requests for security services and alarms, coordinate the activities of public safety, medical, and other personnel during emergency situations. Direct and control vehicular and pedestrian traffic. Conduct preliminary investigation of security violations and prepare detailed reports. Assess current physical security, security systems, policies, post orders, and make recommendations for enhancements.

The successful candidate will be part of a well-trained security organization charged with ensuring safety of personnel and the security of the Bulk Electric System (BES) throughout the Southeast. The high security environment requires an elevated standard of mental and physical readiness in order to successfully deter and defeat the physical threats against both the BES and personnel at Southern Company and affiliate companies responsible for the critical operation of the system.

Armed security officers work in high security facilities requiring strict access control and elevated security procedures protecting the BES assets and personnel. This includes work for Southern Company's Corporate Security Department in security operations centers, generating plants, and other work locations group for current and future NERC CIP related Physical Security Perimeters (PSPs). This position will perform intrusion alarm, video surveillance and access control monitoring and response to PSP events across the enterprise by participating as part of a team of 24 X 7 personnel that have been trained and/or are experienced in the NERC CIP Standards and compliance requirements.

Specifically, this position will staff the (WPSOC) as well as provide armed security protection to respective locations. They will also perform all the functions, to agreed levels, within it including video surveillance, intrusion alarm, access control and telephonic and radio systems, including the following:

• Monitors and responds to a variety of video surveillance, access control, and intrusion alarms at NERC CIP PSPs

• Determine response requirements and relative priorities of incidents/alarms, record responses in the appropriate format, conduct preliminary PSP alarm investigations, write concise and accurate incident reports as necessary, immediately report violations and handle access control issues

• Dispatch in accordance with established procedures and help coordinate situations with the WPSOC Supervisor

• Maintain relevant knowledge of policies, procedures, and strategies to promote compliance

• Maintain required internal certifications related to direct knowledge of NERC CIP Cyber Security Standards

• Administers and enforces policies and procedures

• Maintains computer-based security records

• Provides armed security service for Corporate Headquarters

• Control Access to Corporate Headquarters and other subsequent security post

The position will also help ensure that Southern Company's NERC CIP Physical Security Program is consistent and coordinated with physical security organizations across Southern Company.

Job Description:

Alabama Power Company WPSOC Security Officers have the responsibility to protect Southern Company personnel, assets and interests throughout the Company's footprint. This position employs armed physical security tactics, screenings, highly technical security event monitoring and security event response.

JOB REQUIREMENTS:

• Bachelor's/Associates degree preferred or an equivalent combination of education, training, and experience

• Training certification reflecting their knowledge of the business practices required by the industry standards

• Must be available to work shift work, holidays, overtime, during inclement weather, call out and able to work at designated Company location(s)

• Minimum 3 years law enforcement, military, private or industrial security preferred

• Must pass the following job prerequisites:

• Psychological Assessment, Drug Test, Annual Firearms Qualifications, and Internal Threat Program

• Must qualify for firearm use and re-qualify annually with the semi-auto pistol

• Must qualify for and obtain a valid state firearm permit and driver's license

• Must be at least 21 years of age

Knowledge, Skills & Abilities

• Knowledge of Software House CCURE is preferred

• Knowledge of Avigilon Software is preferred

• Understanding of NERC CIP-006 and CIP-014 security standards is helpful.

• Have excellent oral and written communication skills.

• Superior computer skills, i.e. Microsoft Word, Excel, Microsoft Office, multiple functional computer formats (in-house), etc

• Ability to work and make decisions with minimal direct supervision within the prescribed policies and procedures

• Ability to respond to relatively complex technical inquires with regard to access application systems

• Ability to have technical proficiency with access application systems functioning at an operator level proficiency

• Ability to coordinate and liaison with Operating Company and Corporate Security groups

• Ability to evaluate and determine the appropriate action in response to PSP alarms

• Must be capable of using sound logic and reasoning to identify the alternative solutions, conclusions or approaches to problems

• Ability to deal effectively with a variety of individuals under highly stressful situations and perform various tasks simultaneously while working as a team

• Strong communication skills with the ability to build effective working relationships

• Ability to administer basic first aid/CPR

• Must be able to multi-task and perform computer data entry while callers are on the phone

• Ability to stay current with relevant technology

• Must demonstrate strong ethics and experience handling sensitive or confidential information

• Ability to learn and enforce policies and procedures

• Ability to direct & control vehicle and pedestrian traffic

• Ability to wear and maintain personal protection equipment

• Ability to perform physical activity, including but not limited to, running, walking, and lifting

BENEFITS

• Competitive Pay

• Excellent benefits packages which includes:

• Medical and dental coverage

• Defined Pension/Cash Balance Benefit Plan

• Performance-sharing plan

• 401(k) plan with a generous company match

• Bonus opportunities

• Tuition Reimbursement

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6454

Job Category: Security

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Records gas consumption data from residential, industrial, and commercial customers using electronic remote reading device mounted in company vehicle; reports data for Marketers to use for customer billing. Performs installations and programming of ERTs. Performs basic tasks including using hand tools, corrosion inspections, meter paints, reading meters (manually and electronically). This is a bargaining unit position (IBEW Local 1997).

JOB DUTIES & RESPONSIBILITIES

• Downloads meter reading route(s) daily; enters route information into electronic data collection units in vehicle; drives route and collects data from Encoder Receiver Transmitter (ERTs) mounted on customers' meters; uploads data at end of the route.

• Maintains and regularly updates electronic equipment (handhelds, Mobile Collectors, and etc.) to ensure accurate readings.

• Troubleshoots ERT problems and Missed Meters: inspects, reprograms, repairs, maintains, removes, reinstalls ERTs and indexes. Enters change data into Meter History System (MHS), and Georgia Customer Management Application (GCMA).

• Efficiently works work-order route to complete orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

• Conducts investigations of high bill complaints, stop meters, and special reading by meter reading validation.

• Performs regular meter inspections and paints

• Ensures truck is stocked with equipment, supplies, tools, and other equipment in a neat and orderly condition.

• Observes all safety equipment and regulatory guidelines to ensure compliance.

• Safely operations company assigned vehicles in performance of assignments.

• Occasional face-to-face interaction with customers via phone to obtain information and answer questions.

• Identifies problems concerning customers assigned to wrong route, converts non-ERT meters to ERT system, updates systems and corrects problems.

• Perform other duties and assigned on occasion

Education, Certifications/Licenses:

Required:

• High School diploma or GED

• Mechanical aptitude

• Basic knowledge and use of hand tools and equipment

• State driver's license

• Company driving test

Preferred:

Meter reading experience

Or

Equivalent academic education and experience

Skills & Knowledge:

Required:

• Customer service skills

• Good written and oral communication

• Ability to resolve and diffuse difficult/escalated situations

• Ability to use good judgment

• Mechanical aptitude

• Interpersonal skills

• Defensive driving skills

• Operator Qualified in accordance with Company Plan

Success Factors:

• Executing for Results

• Collaboration and Building Relationships

• Learning and Thinking

• Industry Knowledge/Business Acumen

• Honoring Corporate Values & Standards

Working Conditions/Physical Requirements:

• Must be able to sit and drive for an extended period

• Physically able to stoop, bend, kneel, crawl, walk, climb ladders, and lift weights at a minimum of 20 pounds unassisted.

• Must be able to regularly use hand tools, such as screwdrivers.

• Must also have keen senses of smell, hearing, vision and color identification.

• Ability to work in all types of terrain, around animals, and weather conditions is required.

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6470

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

Records gas consumption data from residential, industrial, and commercial customers using electronic remote reading device mounted in company vehicle; reports data for Marketers to use for customer billing. Performs installations and programming of ERTs. Performs basic tasks including using hand tools, corrosion inspections, meter paints, reading meters (manually and electronically). This is a bargaining unit position (IBEW Local 1997).

JOB DUTIES & RESPONSIBILITIES

• Downloads meter reading route(s) daily; enters route information into electronic data collection units in vehicle; drives route and collects data from Encoder Receiver Transmitter (ERTs) mounted on customers' meters; uploads data at end of the route.

• Maintains and regularly updates electronic equipment (handhelds, Mobile Collectors, and etc.) to ensure accurate readings.

• Troubleshoots ERT problems and Missed Meters: inspects, reprograms, repairs, maintains, removes, reinstalls ERTs and indexes. Enters change data into Meter History System (MHS), and Georgia Customer Management Application (GCMA).

• Efficiently works work-order route to complete orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

• Conducts investigations of high bill complaints, stop meters, and special reading by meter reading validation.

• Performs regular meter inspections and paints

• Ensures truck is stocked with equipment, supplies, tools, and other equipment in a neat and orderly condition.

• Observes all safety equipment and regulatory guidelines to ensure compliance.

• Safely operations company assigned vehicles in performance of assignments.

• Occasional face-to-face interaction with customers via phone to obtain information and answer questions.

• Identifies problems concerning customers assigned to wrong route, converts non-ERT meters to ERT system, updates systems and corrects problems.

• Perform other duties and assigned on occasion

Education, Certifications/Licenses:

Required:

• High School diploma or GED

• Mechanical aptitude

• Basic knowledge and use of hand tools and equipment

• State driver's license

• Company driving test

Preferred:

Meter reading experience

Or

Equivalent academic education and experience

Skills & Knowledge:

Required:

• Customer service skills

• Good written and oral communication

• Ability to resolve and diffuse difficult/escalated situations

• Ability to use good judgment

• Mechanical aptitude

• Interpersonal skills

• Defensive driving skills

• Operator Qualified in accordance with Company Plan

Success Factors:

• Executing for Results

• Collaboration and Building Relationships

• Learning and Thinking

• Industry Knowledge/Business Acumen

• Honoring Corporate Values & Standards

Working Conditions/Physical Requirements:

• Must be able to sit and drive for an extended period

• Physically able to stoop, bend, kneel, crawl, walk, climb ladders, and lift weights at a minimum of 20 pounds unassisted.

• Must be able to regularly use hand tools, such as screwdrivers.

• Must also have keen senses of smell, hearing, vision and color identification.

• Ability to work in all types of terrain, around animals, and weather conditions is required.

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6470

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

JOB SUMMARY

This position will provide daily contracting and sourcing support (request for proposal, negotiations, contract development, risk mitigation, tracking, analysis) to meet the acquisition needs for services and materials. This position will also work closely with our category management strategies in support of contracting requirements.

JOB RESPONSIBILITIES

• Duties will include the daily support of all sourcing & contracting activities "from cradle to grave", including advising customers on Request for Information (RFI) and Request for Proposal (RFP) preparation, lead pre-bid meetings, review of offers upon receipt from bidders, cost & price analysis, negotiations, risk assessment, preparing contract documents and agreements; assists in contract administration, incorporation of changes, expediting & follow-up, disposition of claims, and contract closeout.

• Duties will require leading sourcing projects, assisting in developing and implementing strategic programs for the procurement of Equipment and Services.

• Expectations include outstanding oral and written communications with ability to excel in high-level communications with Management at multiple levels.

• Develop the sourcing strategy for low to high-risk services. A typical agent will support ~ (20 - 25) active projects concurrently with defined turnaround parameters (Target Days) for all contract related documents (RFPs, Master Agreements, Non-Disclosure, Amendments, Statements of Work, etc.) throughout the year.

• Manage relationships with the company's vendors and ensure efficient and transparent contracting and negotiation process to reduce costs, improve commercial terms and reduce duplication of efforts.

• Work cross functionally to improve and streamline processes.

• Ensure that overall risk is properly controlled and mitigated.

• Develop a detailed knowledge of the Southern Company and Operating Company procurement policies/procedures and have the capability to become a Subject Matter Expert (SME).

• Expected to build and maintain a detailed knowledge and understanding of essential legal provisions, contract common law, contract formation issues, data security issues, remedies, liquidated damages, litigation avoidance, and dispute resolution.

• Ensure all required terms and conditions are included in procurement documents and work with legal, risk management and financial services (accounting) to resolve contractor exceptions and issues in a timely manner.

• Draft contract language, including special conditions for complex, non-standard purchases.

• Identify and evaluate new sources of supply, domestic and globally, when necessary to meet customer needs, including performing market research and analysis.

• Build and maintain a fundamental to proficient knowledge of our contracting systems utilized in daily support.

• Conflict Resolution, the ability to engage and fix identified issues.

• Maintain the primary interface with contractors in an ethical and respectful manner while protecting the company's interests.

JOB QUALIFICATIONS

Education & Experience

• Bachelor's degree

• BS in Business, Management, Finance, or Law is preferred

• Formal education in contract language and law is highly preferred

Knowledge, Skills & Abilities

• Contract law and drafting of terms and conditions

• Legal and commercial negotiation skills

• Self-motivated and ability to work with minimal supervision

• Customer focused with ability to build and maintain relationships with internal customers, suppliers, contractors and other key stakeholders

• Effectively handle tight deadlines, large workloads, and multiple projects with positive enthusiasm

• Superior written and oral communication, to successfully negotiate contract terms and write such contracts in a clear, logical and concise manner

• Candidate must have the ability and determination to support multiple projects under tight deadlines

• Candidate must have effective influencing and consensus-building skills

• Strategic focus on problem-solving

• Excellent organizational skills are required to plan and manage assigned workload and customer expectations effectively to meet internal business unit requirements

• Ability to think strategically and apply broad seasoned judgment to decisions

• Highly Effective Communications skills

• Strong Customer Service skills

• Analytical and interpersonal skills

• Ability to effectively work and participate in cross-functional and cross-company teams at all levels in the organization to ensure buy-in by multiple companies when working on system projects

Behavioral Attributes

• Must demonstrate behaviors consistent with the Southern Company values of Unquestionable Trust, Superior Performance and Total Commitment

• Self-motivated

• Customer focused

• Strong work ethic

• Exhibits a strong sense of urgency

• Promotes teamwork

• Practices ethical behavior

• Displays creativity, initiative, and flexibility

• Learns from and utilizes experience

ADDITIONAL DETAILS

• Available to travel (occasionally) as needed which may require an overnight stay

• Candidate must have a valid driver's license

BENEFITS

• Competitive Pay

• Excellent benefits packages which includes:

• Medical and dental coverage

• Defined Pension/Cash Balance Benefit Plan

• Performance-sharing plan

• 401(k) plan with a generous company match

• Bonus opportunities

• Tuition Reimbursement

Please submit an updated resume with your application.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6453

Job Category: Supply Chain

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

CONTENT STRATEGIST, BRAND

Please Note: This is a hybrid position and you will be required to work IN THE OFFICE a minimum of three (3) days per week and/or as required @ 241 Ralph McGill Blvd, Atlanta, GA.

Some travel across Georgia is also required (Both Daily & Overnight.)

Job Summary:

The Brand Content Strategist will join a team of dedicated and diverse brand strategists who are passionate about creating impactful experiences for our customers and each other. Forward-thinking and strategic at heart, our team is empowered to explore and try new ideas. Bring your creative curiosity and know that it will be embraced and celebrated.

The ideal candidate will have a strong background in creating compelling content that resonates with a variety of audiences, with a particular emphasis on SEO-driven writing. Additionally, experience in social media and multimedia content creation, including design and video production, is highly desirable.

Job Qualifications:

Four-year degree preferably in Marketing, Communications, Journalism, Public Relations, Business, or related field

** At least 4 years of experience in content marketing or a related role, with a proven track record of success.

Exceptional writing and editing skills, with a keen eye for detail.

Strong understanding of SEO principles and content optimization.

Experience with social media management and strategy.

Proficiency in content management systems and SEO tools.

Ability to create multimedia content, including basic design and video editing skills (proficiency in tools like Adobe Creative Suite, Canva, Final Cut Pro, etc.).

Excellent project management skills and ability to manage multiple projects simultaneously.

Strong analytical abilities and comfort with data-informed decision-making.

Ability to effectively collaborate with agencies and cross-functional teams

Expertise in Microsoft Office: Word, PowerPoint and Outlook are required

Knowledge of the electric utility industry is a plus.

Principle Job Responsibilities:

In this role, the Brand Content Strategist will:

Develop and execute a content strategy that aligns with the company's brand, objectives, and target audiences.

Craft compelling narratives that effectively communicate potentially complex concepts to a non-technical audience, enhancing customer engagement and brand loyalty.

Lead and coordinate cross-functional teams to ensure storytelling and content creation are integrated into broader communications campaigns and strategic initiatives.

Organize and facilitate brainstorming sessions with stakeholders to generate fresh, creative content ideas that align with our brand's voice and objectives.

Develop and maintain a comprehensive project management process for content creation, including timelines, milestones, and deliverables, to ensure all content is high-quality and produced on schedule.

Manage content calendars and ensure timely publication of material.

Create high-quality, SEO-optimized content for a variety of platforms, including our website, blog, email campaigns, and social media channels.

Perform keyword research and use SEO best practices to increase traffic and engagement.

Analyze content metrics and make adjustments as needed.

Monitor industry trends and make recommendations for content strategy adjustments.

Produce multimedia content, such as graphics, videos, and infographics, to enhance digital storytelling.

Edit, proofread, and improve content from other team members or external contributors.

Coordinate with external agencies or freelancers as needed for content creation.

Ensure compliance with the law e.g., copyright and data protection.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6463

Job Category: Sales & Marketing

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

Solutions Development Analyst

This is a level 4, 5 or 6 Exempt position, based on experience.

JOB SUMMARY

The Solutions Development team is responsible for designing and implementing a business model strategy for the full breadth of the solutions portfolio, including:

• Optimizing the existing solutions portfolio through a data driven approach

• Creating a portfolio-wide margin strategy

• Formulating a comprehensive partner and vendor strategy

• Establishing a cohesive go-to-market (GTM) strategy for new solutions

The Solutions Development Analyst provides strategic support for all aspects of the Solutions Development team, setting the framework for designing and delivering both regulated and unregulated solutions to customers. This role is crucial in developing future energy solutions that meet customer's needs and advance Georgia Power's objective to provide clean, safe, reliable, and affordable energy.

The Solutions Development Analyst will consistently improve the business units' competitive position through a data-driven and customer informed approach. This includes supporting external partnerships to execute on GPC's comprehensive solution strategy.

REQUIREMENTS: (Education, Experience, Knowledge, Skills )

Education:

• Bachelor's degree in Engineering, Data, Computer Science, or similar required.

• Master's in Data Science is a plus.

Experience:

• Strong data and technical background required.

• Utility and product management experience is a plus.

• Experience working with cross-functional teams in large, complex organizations.

• Familiarity with external innovation ecosystems and new technologies.

Skills:

• Strong analytical, financial analysis, business planning, and execution skills.

• Proficiency in data analytics and data visualization tools, including Power BI and SQL.

• Understanding of the energy industry transition and customer needs around sustainability and resiliency.

• Strategic thinking and ability to make sound, independent decisions.

• Excellent interpersonal and communication skills.

• Ability to use good judgment and make sound decisions independently.

MAJOR JOB RESPONSIBILITIES: Specify major duties performed by the job (please include % of time spent on duties).

• Solutions Development (60%)

• Leverage a data-driven approach to support the development of a comprehensive GTM strategy, incorporating vendor data, risk profiling, Key Performance Indicator (KPI) score carding, pricing analysis and strategic partner agreements.

• Develop a comprehensive pricing and margin strategy that is strategically designed across the full suite of solutions that GPC offers. Help develop guidelines and a process that the Solutions Sales team can use to ensure that specific opportunities are priced in alignment with the comprehensive strategy.

• Maintain solution landscape maps, outlining the customer outcomes addressed and the potential new solutions that can help achieve those outcomes.

• Collaborate with Programs Implementation, Solutions Sales, Operations, and the Marketing Strategy & Support (MS&S) teams to identify industry / competitor trends and customer feedback that can be used to develop and refine new behind the meter solutions.

• Support piloting and initial product/program launches.

• Help to identify, vet, and engage external partners to provide solutions outside of GPC's internal capabilities.

• Go-to-Market (GTM) Strategy (40%)

• Responsible for analyzing market intel, data, and insights, customer feedback, and other sources to support the development of the optimum solutions portfolio and GTM approach. Collaborate with diverse teams to ensure we are tracking and performing against the correct KPIs, and iterate as needed.

• Create sales assets, including proposal templates, pricing models, needs-problems-goals frameworks, etc. Work collaboratively with the marketing group to design and update sales collateral.

• Utilize customer analytics and digital touch points to create personalized insights and recommendations that can support the Solutions Sales team in solving customer problems.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6464

Job Category: Customer Service

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

Nuclear Planning Specialist - Plant Vogtle 3&4 (I&C and Mechanical)

Job Description

The successful candidate will be responsible for administering Instrument and Controls (I&C) or Mechanical craft planning for implementation, evaluation, corrective work instructions, and providing general support to the Maintenance teams as needed. Within the skill areas, a Nuclear Planning Specialist is expected to produce a high-quality product, be engaged with the work force, and seek ways to improve the product, use computer programs, analyze data and offer recommendations to engineers and supervisors. This position may be required to coordinate different projects or tasks.

Southern Nuclear, a subsidiary of Southern Company, manages and operates six nuclear power electric generating plants that provide approximately 20 percent of the electricity used in Alabama and Georgia. Southern Nuclear is leading the nuclear renaissance by building the first new U.S. nuclear reactors in more than 25 years. When completed, the two Westinghouse AP1000 reactors currently under construction at Plant Vogtle will make the facility the largest in the U.S. with four reactors on one site. This is an exciting time to join the Southern Company team and share your talents with a growing and progressive organization!

Management reserves the right to exclude job applicants who are currently employed by contractors and vendors supporting the construction of Vogtle units 3 and 4.

Job Requirements

• High School diploma or GED is required; Associate's or Bachelor's degree or similar military training is a plus.

• Five (5) years maintenance (I&C or Mechanical) experience in power plant or heavy industrial environment or military equivalent is required.

• Proficient in Microsoft Office applications (Outlook, Excel, Word & Power Point)

• Possess effective written and oral communication skills.

• Knowledge of work management software programs (Experience with MAXIMO is preferred)

Preferences

• Maintenance planning (I&C or Mechanical) experience in power plant or heavy industrial environment or military equivalent is required; SNC planning qual is a plus.

• Knowledge of repetitive maintenance program, work controls processes, and procedures is preferred

• Ability and desire to effectively lead others

• Able to analyze problems and provide effective solutions

• Knowledge of materials procurement, document control, and quality requirements is preferred

Other Requirements

• Successful candidate must be willing to step outside of normal job duties to support leadership and training as needed

• Successful candidate must be willing to be available for reasonable amounts of extended hours

• Successful candidate must meet background screening and NRC fitness for Duty requirements

Southern Nuclear is a leader among the nation's nuclear energy operators, running six - soon to be eight - units for Alabama Power and Georgia Power. For more than 40 years, the company has operated nuclear energy facilities at the highest levels of safety and reliability, creating carbon-free electricity for millions of homes and businesses.

SNC prioritizes the health and safety of the public and its employees above all else, operating its facilities safely, reliably and affordably for customers and communities while using innovative technologies and practices that enhance performance. This work is enabled by the continuous development, leadership and skills of a high-performing workforce.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6460

Job Category: Facilities & Building Services

Job Schedule: Full time

Company: Southern Nuclear

Job Detail

• Company:
  Southern Company

Job Description

ENGINEER OR ENGINEERING REPRESENTATIVE - Springfield, GA.

Georgia Power, a subsidiary of Southern Company, is currently seeking an Engineer or Engineering Rep. that can be located in either of the above listed locations.

The position listed below can be filled as either an Engineer or Engineering Rep. depending on the skills, education and experience qualifications of the successful candidate.

JOB SUMMARY

This position will be required to handle all of the day-to-day engineering work activities in an assigned area.

Responsibilities include service design, estimating, and coordinating construction for multiple overhead and underground residential, new business and other construction projects. Candidate must provide superior customer service and be able to prepare and schedule construction of jobs to meet committed service dates. Candidate will write and execute switching orders to effectively maintain, operate, and assist in the distribution planning of the system for reliability. In addition, the candidate will be responsible for processing all documentation in accordance with Compliance requirements. Other duties will include handling customer inquiries (voltage complaints, claims, etc.) and assisting with Distribution compliance and asset management programs. Candidate will also participate in the on-call trouble supervision rotation and must be available after business hours for local, out-of-town, and out-of-state trouble and storm restoration.

JOB QUALIFICATIONS

Education and Experience for an Engineer or Engineering Rep position:

• 2-Year accredited Technical Degree OR

• Bachelor's Degree in Engineering OR

• Bachelor's Degree in Engineering Technology OR

• Bachelor's Degree in Math or Science OR

• Professional Engineer's License (PE) in lieu of the above bachelor's degree

• Previous Distribution Engineering Experience is a plus

• Distribution and or related Engineering experience with a power utility company is a plus

Knowledge, Skills & Abilities:

• Proficient with MS office products and other related engineering Software systems highly desired.

• Strong Technical Engineering Skills and understanding of Power Systems are highly desired

• Candidate should possess knowledge of general engineering and construction principles.

• Knowledge of electrical system operations, distribution systems, underground and overhead construction practices.

• Prior experience in writing and executing switching orders preferred.

• Working knowledge of ARMS, JETS/JETS Scheduling, Designer/GIS, CSS, Socket, DistView, TCMS Web, NJUNS,

EDEN, and OUA preferred

• Knowledge of the Franchise Manual, Distribution Bulletins, Engineering Handbook/Specifications, Distribution Operating Procedures, ARC Flash Requirements, Metering Blue Book, Consistency Manual and the Financial and Business goals preferred

• Ability to prioritize and organize work to manage multiple projects and meet strict deadlines.

• Excellent project management skills that lead to desired results.

• Ability to work with customers and others as a team member.

• Must be able to effectively communicate and build positive relationships with customers, engineers, customer service, sales, corporate partners and line crew personnel.

• Effective oral and written communication skills.

• Good Attitude and Ability to provide excellent customer service both internally and externally

• Working knowledge of NESC.

• Must have valid driver's license.

Other Requirements

• Must have a safe work record and successfully follow safe work practices & policies for a Safety

Excellence environment.

• Must demonstrate the "Our Values" behaviors: defined as Safety First, Unquestionable Trust, Superior Performance and Total Commitment.

• Pursue high standards for safety and customer service.

• Self-motivated and directed.

• Take personal responsibility for distribution projects and problems. Follow through on all aspects of assignments to

ensure quality completion.

• Must be able to build positive relationships and work well with diverse groups, tailoring communication methods

appropriately for customers, covered employees, supervision, and management.

• Develop and maintain a thorough knowledge of Georgia Power and Southern Company distribution construction

practices, guidelines, and procedures.

This position has been identified as a role that will require the use of a Georgia Power fleet vehicle. The following will be required if you are selected for this position:

- Must have at least one year of verifiable driving experience (Must hold a valid driver's license for the class vehicle to be operated. Driving permits are not typically considered a valid driver's license).

- Must have no revocation of driving privileges within the 36 months prior to application, no convictions of major traffic violations (DUI, hit and run, reckless driving, etc.) within the 12 months prior to application, or any pending charges for a major traffic violation at the time of application.

- Must consent to a continuous monitoring of your Motor Vehicle Record

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6452

Job Category: Engineering

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

ENGINEER OR ENGINEERING REPRESENTATIVE - Springfield, GA.

Georgia Power, a subsidiary of Southern Company, is currently seeking an Engineer or Engineering Rep. that can be located in either of the above listed locations.

The position listed below can be filled as either an Engineer or Engineering Rep. depending on the skills, education and experience qualifications of the successful candidate.

JOB SUMMARY

This position will be required to handle all of the day-to-day engineering work activities in an assigned area.

Responsibilities include service design, estimating, and coordinating construction for multiple overhead and underground residential, new business and other construction projects. Candidate must provide superior customer service and be able to prepare and schedule construction of jobs to meet committed service dates. Candidate will write and execute switching orders to effectively maintain, operate, and assist in the distribution planning of the system for reliability. In addition, the candidate will be responsible for processing all documentation in accordance with Compliance requirements. Other duties will include handling customer inquiries (voltage complaints, claims, etc.) and assisting with Distribution compliance and asset management programs. Candidate will also participate in the on-call trouble supervision rotation and must be available after business hours for local, out-of-town, and out-of-state trouble and storm restoration.

JOB QUALIFICATIONS

Education and Experience for an Engineer or Engineering Rep position:

• 2-Year accredited Technical Degree OR

• Bachelor's Degree in Engineering OR

• Bachelor's Degree in Engineering Technology OR

• Bachelor's Degree in Math or Science OR

• Professional Engineer's License (PE) in lieu of the above bachelor's degree

• Previous Distribution Engineering Experience is a plus

• Distribution and or related Engineering experience with a power utility company is a plus

Knowledge, Skills & Abilities:

• Proficient with MS office products and other related engineering Software systems highly desired.

• Strong Technical Engineering Skills and understanding of Power Systems are highly desired

• Candidate should possess knowledge of general engineering and construction principles.

• Knowledge of electrical system operations, distribution systems, underground and overhead construction practices.

• Prior experience in writing and executing switching orders preferred.

• Working knowledge of ARMS, JETS/JETS Scheduling, Designer/GIS, CSS, Socket, DistView, TCMS Web, NJUNS,

EDEN, and OUA preferred

• Knowledge of the Franchise Manual, Distribution Bulletins, Engineering Handbook/Specifications, Distribution Operating Procedures, ARC Flash Requirements, Metering Blue Book, Consistency Manual and the Financial and Business goals preferred

• Ability to prioritize and organize work to manage multiple projects and meet strict deadlines.

• Excellent project management skills that lead to desired results.

• Ability to work with customers and others as a team member.

• Must be able to effectively communicate and build positive relationships with customers, engineers, customer service, sales, corporate partners and line crew personnel.

• Effective oral and written communication skills.

• Good Attitude and Ability to provide excellent customer service both internally and externally

• Working knowledge of NESC.

• Must have valid driver's license.

Other Requirements

• Must have a safe work record and successfully follow safe work practices & policies for a Safety

Excellence environment.

• Must demonstrate the "Our Values" behaviors: defined as Safety First, Unquestionable Trust, Superior Performance and Total Commitment.

• Pursue high standards for safety and customer service.

• Self-motivated and directed.

• Take personal responsibility for distribution projects and problems. Follow through on all aspects of assignments to

ensure quality completion.

• Must be able to build positive relationships and work well with diverse groups, tailoring communication methods

appropriately for customers, covered employees, supervision, and management.

• Develop and maintain a thorough knowledge of Georgia Power and Southern Company distribution construction

practices, guidelines, and procedures.

This position has been identified as a role that will require the use of a Georgia Power fleet vehicle. The following will be required if you are selected for this position:

- Must have at least one year of verifiable driving experience (Must hold a valid driver's license for the class vehicle to be operated. Driving permits are not typically considered a valid driver's license).

- Must have no revocation of driving privileges within the 36 months prior to application, no convictions of major traffic violations (DUI, hit and run, reckless driving, etc.) within the 12 months prior to application, or any pending charges for a major traffic violation at the time of application.

- Must consent to a continuous monitoring of your Motor Vehicle Record

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6452

Job Category: Engineering

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

Description for Internal Candidates

Successful candidates must reside or be willing to relocate at their own expense to live within 30 minutes of headquarters. Position will be filled as an Apprentice Lineman or Lineman depending on the qualifications, experience and skills of the successful candidate. This position will report to Hattiesburg, MS.

This position will be covered by the Memorandum of Agreement between Mississippi Power and the International Brotherhood of Electrical Workers

Job Summary

This position will be filled as a Journeyman Lineman or Apprentice Lineman depending on the applicant's qualifications. This position is responsible for working in a line crew on overhead and underground construction and maintenance of distribution systems. This position is responsible for responding to and correcting problems with the electrical distribution system during normal working hours, after hours, nights, weekends and holidays.

Job Responsibilities

Candidate must safely perform any work normally or reasonably required in this classification. This position builds, maintains, inspects, trouble-shoots, replaces, and repairs distribution power lines, poles, and related equipment according to Company specifications and manufacturer's recommendations. Successful candidate will review work orders and determine material needed to complete jobs; along with being able to safely load wire coils, poles, equipment, and materials onto trucks. Candidate is responsible for using hand tools to assemble materials, connectors, brackets, and other equipment in preparation for installation on pole-lines or underground systems. This position frequently works aerially from a ladder, lift bucket, and pole-climbing tools to remove/replace/repair equipment. Successful candidate must climb utility poles and other structures. This position is responsible for cleaning and maintaining tools/trucks. Successful candidate must maintain regular attendance and comply with all safety procedures, practices and requirements. Candidate must be able to effectively communicate in person, by radio, and by phone to various company personnel in the normal course of duties. If this position is filled as an apprentice, the applicant will complete a prescribed Journeyman Development Program.

Job Requirements

• Must pass or have passed the Construction and Skills Trade Test (CAST) in order to be considered

• Must currently have or possess the ability to obtain a valid Mississippi Commercial Drivers license within 6 months of employment

• Must maintain weight to comply with equipment manufacturer's restrictions

• Must be available for call out overtime work, scheduled overtime work, and overnight travel as needed

• Availability for timely response to call outs are required

• The successful applicant must currently live within or be willing to relocate to within a 30 minute commute from the assigned headquarters office. No relocation assistance available.

Knowledge, Skills & Abilities

• Candidates should have a comprehensive knowledge of customer relation skills and the ability to think clearly and make logical decisions under pressure.

• Average or above average computer skills are desired.

• Working knowledge of electricity and the maintenance of electrical lines is necessary.

• Ability to operate machinery and vehicles, use basic hand tools, the ability to work at heights, climb tall structures, read blueprints, lift, carry and pull heavy objects.

• Ability to work in extreme weather conditions and work in enclosed, dark areas

• Work methods must adhere to all safe work practices and must possess the ability to build solid interpersonal relationships with other employees

Other Requirements

In order for the applicant to be hired as a journeyman lineman, 5 years distribution line crew experience is preferred.

Behavioral Attributes

• Exhibit Our Values behaviors of safety first, unquestionable trust, superior performance, and total commitment.

• Ability to work successfully in a team atmosphere.

• Successful candidate must be ethical, customer oriented, self-motivated, a continuous learner and highly dependable.

Other

• Please submit an updated resume with your application

If you are selected to take the CAST test required for this position, you will be notified via e-mail.

Mississippi Power , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. In its 98th year, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state's first electric public transportation bus in operation and with Forrest County Agriculture High School on the state's first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country's largest Domino's franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power's mission is to provide world-class value to our customers and communities every day.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6427

Job Category: Power Line Operations & Maintenance

Job Schedule: Full time

Company: Mississippi Power

Job Detail

• Company:
  Southern Company