Solutions Development Analyst
This is a level 4, 5 or 6 Exempt position, based on experience.
JOB SUMMARY
The Solutions Development team is responsible for designing and implementing a business model strategy for the full breadth of the solutions portfolio, including:
Optimizing the existing solutions portfolio through a data driven approach
Creating a portfolio-wide margin strategy
Formulating a comprehensive partner and vendor strategy
Establishing a cohesive go-to-market (GTM) strategy for new solutions
The Solutions Development Analyst provides strategic support for all aspects of the Solutions Development team, setting the framework for designing and delivering both regulated and unregulated solutions to customers. This role is crucial in developing future energy solutions that meet customer's needs and advance Georgia Power's objective to provide clean, safe, reliable, and affordable energy.
The Solutions Development Analyst will consistently improve the business units' competitive position through a data-driven and customer informed approach. This includes supporting external partnerships to execute on GPC's comprehensive solution strategy.
REQUIREMENTS: (Education, Experience, Knowledge, Skills )
Education:
Bachelor's degree in Engineering, Data, Computer Science, or similar required.
Master's in Data Science is a plus.
Experience:
Strong data and technical background required.
Utility and product management experience is a plus.
Experience working with cross-functional teams in large, complex organizations.
Familiarity with external innovation ecosystems and new technologies.
Skills:
Strong analytical, financial analysis, business planning, and execution skills.
Proficiency in data analytics and data visualization tools, including Power BI and SQL.
Understanding of the energy industry transition and customer needs around sustainability and resiliency.
Strategic thinking and ability to make sound, independent decisions.
Excellent interpersonal and communication skills.
Ability to use good judgment and make sound decisions independently.
MAJOR JOB RESPONSIBILITIES: Specify major duties performed by the job (please include % of time spent on duties).
Solutions Development (60%)
Leverage a data-driven approach to support the development of a comprehensive GTM strategy, incorporating vendor data, risk profiling, Key Performance Indicator (KPI) score carding, pricing analysis and strategic partner agreements.
Develop a comprehensive pricing and margin strategy that is strategically designed across the full suite of solutions that GPC offers. Help develop guidelines and a process that the Solutions Sales team can use to ensure that specific opportunities are priced in alignment with the comprehensive strategy.
Maintain solution landscape maps, outlining the customer outcomes addressed and the potential new solutions that can help achieve those outcomes.
Collaborate with Programs Implementation, Solutions Sales, Operations, and the Marketing Strategy & Support (MS&S) teams to identify industry / competitor trends and customer feedback that can be used to develop and refine new behind the meter solutions.
Support piloting and initial product/program launches.
Help to identify, vet, and engage external partners to provide solutions outside of GPC's internal capabilities.
Go-to-Market (GTM) Strategy (40%)
Responsible for analyzing market intel, data, and insights, customer feedback, and other sources to support the development of the optimum solutions portfolio and GTM approach. Collaborate with diverse teams to ensure we are tracking and performing against the correct KPIs, and iterate as needed.
Create sales assets, including proposal templates, pricing models, needs-problems-goals frameworks, etc. Work collaboratively with the marketing group to design and update sales collateral.
Utilize customer analytics and digital touch points to create personalized insights and recommendations that can support the Solutions Sales team in solving customer problems.
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 6464
Job Category: Customer Service
Job Schedule: Full time
Company: Georgia Power
