Posted - Oct 08, 2022
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TEC...
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TECHNICAL ACCOUNT MANAGER The Elevator Pitch: Why will you enjoy this new opp...
Posted - Oct 08, 2022
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TEC...
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TECHNICAL ACCOUNT MANAGER The Elevator Pitch: Why will you enjoy this new opp...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TEC...
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TECHNICAL ACCOUNT MANAGER The Elevator Pitch: Why will you enjoy this new opp...
Posted - Oct 08, 2022
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TEC...
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TECHNICAL ACCOUNT MANAGER The Elevator Pitch: Why will you enjoy this new opp...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Gl...
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Global Account Program is responsible to serve approximately 100 of VMware's...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Gl...
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Global Account Program is responsible to serve approximately 100 of VMware's...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
Why will you enjoy this new opportunity? VMware's Cloud Infrastructure Bus...
Why will you enjoy this new opportunity? VMware's Cloud Infrastructure Business Group (CIBG) is the largest business group at VMware, including both...
Posted - Oct 08, 2022
Why will you enjoy this new opportunity? VMware's Cloud Infrastructure Bus...
Why will you enjoy this new opportunity? VMware's Cloud Infrastructure Business Group (CIBG) is the largest business group at VMware, including both...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Gl...
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Global Account Program is responsible to serve approximately 100 of VMware's...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Gl...
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Global Account Program is responsible to serve approximately 100 of VMware's...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Gl...
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Global Account Program is responsible to serve approximately 100 of VMware's...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Gl...
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Global Account Program is responsible to serve approximately 100 of VMware's...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
Why will you enjoy this new opportunity? VMware's Cloud Infrastructure Bus...
Why will you enjoy this new opportunity? VMware's Cloud Infrastructure Business Group (CIBG) is the largest business group at VMware, including both...
Posted - Oct 08, 2022
Why will you enjoy this new opportunity? VMware's Cloud Infrastructure Bus...
Why will you enjoy this new opportunity? VMware's Cloud Infrastructure Business Group (CIBG) is the largest business group at VMware, including both...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Gl...
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Global Account Program is responsible to serve approximately 100 of VMware's...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Gl...
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Global Account Program is responsible to serve approximately 100 of VMware's...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Gl...
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Global Account Program is responsible to serve approximately 100 of VMware's...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Gl...
The Elevator Pitch: Why will you enjoy this new opportunity? The VMware Global Account Program is responsible to serve approximately 100 of VMware's...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The most adva...
The Elevator Pitch: Why will you enjoy this new opportunity? The most advanced companies in the world turn to VMware to manage, grow, and transform t...
Posted - Oct 08, 2022
The Elevator Pitch: Why will you enjoy this new opportunity? The most adva...
The Elevator Pitch: Why will you enjoy this new opportunity? The most advanced companies in the world turn to VMware to manage, grow, and transform t...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
Business Summary A pioneer in the use of virtualization and automation tec...
Business Summary A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TEC...
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TECHNICAL ACCOUNT MANAGER The Elevator Pitch: Why will you enjoy this new opp...
Posted - Oct 08, 2022
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TEC...
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TECHNICAL ACCOUNT MANAGER The Elevator Pitch: Why will you enjoy this new opp...
Posted - Oct 08, 2022
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TEC...
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TECHNICAL ACCOUNT MANAGER The Elevator Pitch: Why will you enjoy this new opp...
Posted - Oct 08, 2022
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TEC...
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky** TECHNICAL ACCOUNT MANAGER The Elevator Pitch: Why will you enjoy this new opp...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
Posted - Oct 08, 2022
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, C...
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI This job requisition is not eligible for...
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky**
TECHNICAL ACCOUNT MANAGER
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you -live and breathe- the VMware core stack of products?
Are your dreams filled with vSphere, vCenter, ESXi, vRealize, vSAN and VMware Cloud Foundation?
Do you already have your VCP Certification (or could you get it within the next 90 days)?
Do you live in/near Southern Michigan or Northern Kentucky?
Do you have proven experience with large clients?
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer's primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success.
You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
First, you complete a 5-week onboarding plan that will be prepared for you
3 months after engaging with your customers, you will be able to articulate their long-term and short-term goals and how they connect to the bigger picture of their business - identifying the gaps that need to be resolved and approving the success plan for them
Between 6-11 months from your joining date, you will be able to present your achievements while performing the plan using the internal tools and deliverables that we will provide to you. Those will drive your TAM service renewal.
Managing customer engagement milestones
Customer Advocate; extraordinary customer liaison
Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value
Understand the customer's relevant business challenges while functioning as a trusted advisor for "best practices" and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?
As part of the Customer Success TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:
Use your tenured expertise with VMware's core stack of products (vCenter, vSphere, ESXi, etc.)
Have VMware Certified Professional Certification (VCP) 5 or greater certification preferred (or be able to get it within 90 days)
Use your validated technical knowledge in at least 1 of the following areas: Infrastructure SDDC (Vsphere, VCF) or Cloud Environment (Cloud services, Vcloud director) or Automation (Vrealise suite, vRA vRO) or Storage (VSAN) or Applications (Tanzu/ Devops/ kubernetes) to help your customers to enhance their product adoption pace. Thus, allowing them to achieve their desired ROI from the products that they have.
Help VMware to create 'customers for life' by collaborating with our Customer Success, Global Support, Development, and Sales teams- all to make sure that we drive outcome-focused value to our customers.
Have measured and proven success in client-facing role
Have proven experience with enterprise-level accounts
Location: Candidates must live in or near Southern Michigan or Northern Kentucky with the ability to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be a few out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
Leverage your business insight and problem-solving skills with the ability to influence change
Understanding of consulting processes (project lifecycle, road map alignment)
Use excellent communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel
Provide project leadership, coordination and architectural guidance for the customer's major VMware initiatives
Maintain high-level technical knowledge of core VMware solutions and future product direction
Build operational improvement plans for your customers
Manage and own contending requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Use your professional skills (Time-management, communication, flexibility, organization, thinking outside of the box) to build an effective consulting advisory relationship with the client engineering teams, DevOps, architects, operations teams, and management.
Support your customer's technical queries, solve technical issues and present the art of the possible with technology they have not thought about. You will be also creating with them their custom-tailored technology roadmap.
Use the experience that you gain your experience in the field, you will support the TAM team (as well as the wider VMware organization), helping all of us to constantly improve.
What is the leadership like for this role? What is the structure and culture of the team like?
Do you like working for a supportive manager that helps you navigate your career while removing roadblocks to your success? Our VMware TAM Organization continues to experience rapid growth and stability, thanks to high customer satisfaction with the TAM program. With this continued growth, there are plenty of opportunities for TAMs at all levels to help us shape and define the role going forward. TAMs frequently help with internal projects or initiatives to continue evolving the TAM role and the impact we have with VMware customers. We exist to ensure our customers have a great experience with our VMware products and solutions.
Where is this role located?
This role is a home-based office position in or near Southern Michigan or Northern Kentucky. Candidate must be able to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be a few out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
Employee Stock Purchase Plan (ESPP)
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
VMware
Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.
At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html. We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html
This job requisition is not eligible for employment-based immigration sponsorship by VMware
#LI-HD1
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Technical Account Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI
This job requisition is not eligible for employment-based immigration sponsorship by VMware.
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you -live and breathe- the VMware core stack of products?
Are your dreams filled with vSphere, vCenter, ESXi, vRealize, vSAN, NSX, and VMware Cloud Foundation?
Do you know what an SDDC is?
Do you look forward to using your Healthcare industry experience?
Do you already have your VCP Certification (or could you get it within the next 90 days)?
Do you live in/near Chicago, Louisville, Indianapolis, or Champaign?
Do you have proven experience with large/global clients?
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer's primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
VMware Certified Professional (VCP)?
Managing customer engagement milestones
Customer Advocate; extraordinary customer liaison
Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value
Understand the customer's relevant business challenges while functioning as a trusted advisor for -best practices- and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?
As part of the Customer Success TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:
Use your tenured expertise with VMware's core stack of products (vCenter, vSphere, ESXi, etc.)
Preferred candidates to have proven experience within the Healthcare Industry
Have VMware Certified Professional Certification (VCP) 5 or greater certification preferred (or be able to get it within 90 days)
Use your validated technical knowledge in at least 1 or more of the following areas: Infrastructure SDDC (vSphere, VCF) or Cloud Environment (Cloud services, VMC/AWS, vCloud director ) or Network Virtualization (NSX) or Automation/Monitoring (vRealize Suite, vRealize Operations Manager, vRealize Automation) or Desktop EUC (Horizon Suite), or Mobility (Workspace ONE) to help your customers to enhance their product adoption pace. Thus, allowing them to achieve their desired ROI from the products that they have.
Help VMware to create 'customers for life' by collaborating and working closely with our Customer Success, Global Support, Development, and Sales teams- all to make sure that we drive outcome-focused value to our customers.
Have measured and proven success in client-facing role
Location: Candidates must live in AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI with the ability to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
Leverage your business insight and problem-solving skills with the ability to influence change
Understanding of consulting processes (project lifecycle, road map alignment)
Use excellent communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel
Provide project leadership, coordination and architectural guidance for the customer's major VMware initiatives
Maintain in-depth technical knowledge of core VMware solutions and future product direction
Build operational improvement plans for your customers
Manage and own contending requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Use your professional skills (Time-management, communication, flexibility, organization, PowerPoint, Word, Excel, thinking outside of the box) to build an effective consulting advisory relationship with the client engineering teams, DevOps, architects, operations teams, and management.
Support your customer's technical queries, solve technical issues and present the art of the possible with technology they have not thought about. You will be also creating with them their custom-tailored technology roadmap.
Use the experience that you gain your experience in the field, you will support the global TAM team (as well as the wider VMware organization), helping all of us to constantly improve.
What is the leadership like for this role? What is the structure and culture of the team like?
Managers of this organization are very supportive of their teams, their success within their role and their career path for the future! Team success is defined by everyone having an equal seat at the table - collaboration and communication is the recipe for TEAM SUCCESS! TAMs are proud of their teams, their customers and what they do at VMware. Everyone is easy to talk to, approachable and willing to help one another. The TAM organization is focused on the success of clients
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
Employee Stock Purchase Plan (ESPP)
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
VMware
Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.
At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html
This job requisition is not eligible for employment-based immigration sponsorship by VMware
For Colorado based candidates the hiring range for this position is typically $79,000-$158,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/ . *Note: Disclosure of Colorado pay and benefits required per sb19-968-.
#LI-HD1
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Technical Account Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI
This job requisition is not eligible for employment-based immigration sponsorship by VMware.
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you -live and breathe- the VMware core stack of products?
Are your dreams filled with vSphere, vCenter, ESXi, vRealize, vSAN, NSX, and VMware Cloud Foundation?
Do you know what an SDDC is?
Do you look forward to using your Healthcare industry experience?
Do you already have your VCP Certification (or could you get it within the next 90 days)?
Do you live in/near Chicago, Louisville, Indianapolis, or Champaign?
Do you have proven experience with large/global clients?
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer's primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
VMware Certified Professional (VCP)?
Managing customer engagement milestones
Customer Advocate; extraordinary customer liaison
Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value
Understand the customer's relevant business challenges while functioning as a trusted advisor for -best practices- and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?
As part of the Customer Success TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:
Use your tenured expertise with VMware's core stack of products (vCenter, vSphere, ESXi, etc.)
Preferred candidates to have proven experience within the Healthcare Industry
Have VMware Certified Professional Certification (VCP) 5 or greater certification preferred (or be able to get it within 90 days)
Use your validated technical knowledge in at least 1 or more of the following areas: Infrastructure SDDC (vSphere, VCF) or Cloud Environment (Cloud services, VMC/AWS, vCloud director ) or Network Virtualization (NSX) or Automation/Monitoring (vRealize Suite, vRealize Operations Manager, vRealize Automation) or Desktop EUC (Horizon Suite), or Mobility (Workspace ONE) to help your customers to enhance their product adoption pace. Thus, allowing them to achieve their desired ROI from the products that they have.
Help VMware to create 'customers for life' by collaborating and working closely with our Customer Success, Global Support, Development, and Sales teams- all to make sure that we drive outcome-focused value to our customers.
Have measured and proven success in client-facing role
Location: Candidates must live in AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI with the ability to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
Leverage your business insight and problem-solving skills with the ability to influence change
Understanding of consulting processes (project lifecycle, road map alignment)
Use excellent communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel
Provide project leadership, coordination and architectural guidance for the customer's major VMware initiatives
Maintain in-depth technical knowledge of core VMware solutions and future product direction
Build operational improvement plans for your customers
Manage and own contending requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Use your professional skills (Time-management, communication, flexibility, organization, PowerPoint, Word, Excel, thinking outside of the box) to build an effective consulting advisory relationship with the client engineering teams, DevOps, architects, operations teams, and management.
Support your customer's technical queries, solve technical issues and present the art of the possible with technology they have not thought about. You will be also creating with them their custom-tailored technology roadmap.
Use the experience that you gain your experience in the field, you will support the global TAM team (as well as the wider VMware organization), helping all of us to constantly improve.
What is the leadership like for this role? What is the structure and culture of the team like?
Managers of this organization are very supportive of their teams, their success within their role and their career path for the future! Team success is defined by everyone having an equal seat at the table - collaboration and communication is the recipe for TEAM SUCCESS! TAMs are proud of their teams, their customers and what they do at VMware. Everyone is easy to talk to, approachable and willing to help one another. The TAM organization is focused on the success of clients
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
Employee Stock Purchase Plan (ESPP)
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
VMware
Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.
At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html
This job requisition is not eligible for employment-based immigration sponsorship by VMware
For Colorado based candidates the hiring range for this position is typically $79,000-$158,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/ . *Note: Disclosure of Colorado pay and benefits required per sb19-968-.
#LI-HD1
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Technical Account Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky**
TECHNICAL ACCOUNT MANAGER
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you -live and breathe- the VMware core stack of products?
Are your dreams filled with vSphere, vCenter, ESXi, vRealize, vSAN and VMware Cloud Foundation?
Do you already have your VCP Certification (or could you get it within the next 90 days)?
Do you live in/near Southern Michigan or Northern Kentucky?
Do you have proven experience with large clients?
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer's primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success.
You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
First, you complete a 5-week onboarding plan that will be prepared for you
3 months after engaging with your customers, you will be able to articulate their long-term and short-term goals and how they connect to the bigger picture of their business - identifying the gaps that need to be resolved and approving the success plan for them
Between 6-11 months from your joining date, you will be able to present your achievements while performing the plan using the internal tools and deliverables that we will provide to you. Those will drive your TAM service renewal.
Managing customer engagement milestones
Customer Advocate; extraordinary customer liaison
Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value
Understand the customer's relevant business challenges while functioning as a trusted advisor for "best practices" and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?
As part of the Customer Success TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:
Use your tenured expertise with VMware's core stack of products (vCenter, vSphere, ESXi, etc.)
Have VMware Certified Professional Certification (VCP) 5 or greater certification preferred (or be able to get it within 90 days)
Use your validated technical knowledge in at least 1 of the following areas: Infrastructure SDDC (Vsphere, VCF) or Cloud Environment (Cloud services, Vcloud director) or Automation (Vrealise suite, vRA vRO) or Storage (VSAN) or Applications (Tanzu/ Devops/ kubernetes) to help your customers to enhance their product adoption pace. Thus, allowing them to achieve their desired ROI from the products that they have.
Help VMware to create 'customers for life' by collaborating with our Customer Success, Global Support, Development, and Sales teams- all to make sure that we drive outcome-focused value to our customers.
Have measured and proven success in client-facing role
Have proven experience with enterprise-level accounts
Location: Candidates must live in or near Southern Michigan or Northern Kentucky with the ability to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be a few out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
Leverage your business insight and problem-solving skills with the ability to influence change
Understanding of consulting processes (project lifecycle, road map alignment)
Use excellent communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel
Provide project leadership, coordination and architectural guidance for the customer's major VMware initiatives
Maintain high-level technical knowledge of core VMware solutions and future product direction
Build operational improvement plans for your customers
Manage and own contending requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Use your professional skills (Time-management, communication, flexibility, organization, thinking outside of the box) to build an effective consulting advisory relationship with the client engineering teams, DevOps, architects, operations teams, and management.
Support your customer's technical queries, solve technical issues and present the art of the possible with technology they have not thought about. You will be also creating with them their custom-tailored technology roadmap.
Use the experience that you gain your experience in the field, you will support the TAM team (as well as the wider VMware organization), helping all of us to constantly improve.
What is the leadership like for this role? What is the structure and culture of the team like?
Do you like working for a supportive manager that helps you navigate your career while removing roadblocks to your success? Our VMware TAM Organization continues to experience rapid growth and stability, thanks to high customer satisfaction with the TAM program. With this continued growth, there are plenty of opportunities for TAMs at all levels to help us shape and define the role going forward. TAMs frequently help with internal projects or initiatives to continue evolving the TAM role and the impact we have with VMware customers. We exist to ensure our customers have a great experience with our VMware products and solutions.
Where is this role located?
This role is a home-based office position in or near Southern Michigan or Northern Kentucky. Candidate must be able to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be a few out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
Employee Stock Purchase Plan (ESPP)
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
VMware
Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.
At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html. We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html
This job requisition is not eligible for employment-based immigration sponsorship by VMware
#LI-HD1
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Technical Account Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
Business Summary
A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.
Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate and innovate, join us as we challenge constraints and problem solve for tomorrow today.
Position Overview
We are searching for a Sales Operations professional with expertise in in both project management and process improvement. This individual will report directly into the Americas Sales Acceleration and Planning Leader. This role is specifically focused on the Fiscal Planning Process (which happens bi-annually at VMware). The role is responsible for the overall Planning Process as well as the sub-processes that support the Planning Process.
Specific responsibilities include
Mange the Fiscal Planning Process, including developing & managing deliverables and timelines across multiple functions & teams
Identify opportunities for process improvement and then work together with key stakeholders to implement changes to those processes
Responsible for documentation, communication, enablement & governance of processes within Fiscal Planning Process
Act as change agent, and process improvement subject matter expert, providing coaching, mentoring, and training to other employees on process improvement methodologies and tools
Required Skills
Skills must consist of a blend of process improvement and project management that come together to allow you to think strategically and look for opportunities to continuously innovate and transform
Demonstrated experience in process improvement within Sales Operations. Experience leading a Business Planning or GTM Planning Process a plus.
Excellent communication, collaboration, problem solving, and time management skills
Strong attention to detail
Experience with Salesforce.com, Tableau or Business Objects and proficiency in Excel, PowerPoint, Visio and Project
Minimum 7 years experience within Sales Operations
Bachelors degree or equivalent experience
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
This job requisition is not eligible for employment-based immigration sponsorship by VMware
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com .
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Sales Operations
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI
This job requisition is not eligible for employment-based immigration sponsorship by VMware.
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you -live and breathe- the VMware core stack of products?
Are your dreams filled with vSphere, vCenter, ESXi, vRealize, vSAN, NSX, and VMware Cloud Foundation?
Do you know what an SDDC is?
Do you look forward to using your Healthcare industry experience?
Do you already have your VCP Certification (or could you get it within the next 90 days)?
Do you live in/near Chicago, Louisville, Indianapolis, or Champaign?
Do you have proven experience with large/global clients?
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer's primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
VMware Certified Professional (VCP)?
Managing customer engagement milestones
Customer Advocate; extraordinary customer liaison
Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value
Understand the customer's relevant business challenges while functioning as a trusted advisor for -best practices- and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?
As part of the Customer Success TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:
Use your tenured expertise with VMware's core stack of products (vCenter, vSphere, ESXi, etc.)
Preferred candidates to have proven experience within the Healthcare Industry
Have VMware Certified Professional Certification (VCP) 5 or greater certification preferred (or be able to get it within 90 days)
Use your validated technical knowledge in at least 1 or more of the following areas: Infrastructure SDDC (vSphere, VCF) or Cloud Environment (Cloud services, VMC/AWS, vCloud director ) or Network Virtualization (NSX) or Automation/Monitoring (vRealize Suite, vRealize Operations Manager, vRealize Automation) or Desktop EUC (Horizon Suite), or Mobility (Workspace ONE) to help your customers to enhance their product adoption pace. Thus, allowing them to achieve their desired ROI from the products that they have.
Help VMware to create 'customers for life' by collaborating and working closely with our Customer Success, Global Support, Development, and Sales teams- all to make sure that we drive outcome-focused value to our customers.
Have measured and proven success in client-facing role
Location: Candidates must live in AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI with the ability to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
Leverage your business insight and problem-solving skills with the ability to influence change
Understanding of consulting processes (project lifecycle, road map alignment)
Use excellent communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel
Provide project leadership, coordination and architectural guidance for the customer's major VMware initiatives
Maintain in-depth technical knowledge of core VMware solutions and future product direction
Build operational improvement plans for your customers
Manage and own contending requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Use your professional skills (Time-management, communication, flexibility, organization, PowerPoint, Word, Excel, thinking outside of the box) to build an effective consulting advisory relationship with the client engineering teams, DevOps, architects, operations teams, and management.
Support your customer's technical queries, solve technical issues and present the art of the possible with technology they have not thought about. You will be also creating with them their custom-tailored technology roadmap.
Use the experience that you gain your experience in the field, you will support the global TAM team (as well as the wider VMware organization), helping all of us to constantly improve.
What is the leadership like for this role? What is the structure and culture of the team like?
Managers of this organization are very supportive of their teams, their success within their role and their career path for the future! Team success is defined by everyone having an equal seat at the table - collaboration and communication is the recipe for TEAM SUCCESS! TAMs are proud of their teams, their customers and what they do at VMware. Everyone is easy to talk to, approachable and willing to help one another. The TAM organization is focused on the success of clients
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
Employee Stock Purchase Plan (ESPP)
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
VMware
Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.
At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html
This job requisition is not eligible for employment-based immigration sponsorship by VMware
For Colorado based candidates the hiring range for this position is typically $79,000-$158,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/ . *Note: Disclosure of Colorado pay and benefits required per sb19-968-.
#LI-HD1
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Technical Account Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
The Elevator Pitch: Why will you enjoy this new opportunity?
The VMware Global Account Program is responsible to serve approximately 100 of VMware's largest customers. These premier accounts are managed by a team of experienced Global Account Managers (GAM) with the objective to establish a significant VMWare footprint in the largest and most influential corporations worldwide. Our selling is focused on our customers primary business initiatives and connecting our value to our customers business value. Our Value Selling strategy is the investment of time, talent and technology from VMWare and our partners to invent (transform) our customers business for their benefit. This strategic objective is being accomplished using a highly focused and experienced account management, marketing, and engineering teams, as well as substantial executive level engagement.
The Global Account Manager will have principle responsibility for VMware sales to Apple within the VMware portfolio. The individual in this role will be responsible for overall account management including the creation and execution of the strategic account plan, goal obtainment and revenue growth. The GAM takes a consultative approach to selling and works toward a trusted advisor status serving as the executive contact across the customer on behalf of VMware, communicating VMware's unique value. Leads overall account strategy and matrix management of sales, specialist and partner resources to ensure value-added benefits and deeper/wider reach into the customer. The GAM is responsible for taking share from our competitors.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
Sets the global account strategy that drives new VMware revenue through the ownership and implementation of an actionable, business-outcome based account plan
Oversees and implements business case & value selling strategies which align the customer's needs, up to the Board/C-Suite, to VMware solutions and services including the development of business cases with specific metrics & ROIs identified
Manages tactical business while investing in larger, longer term strategic opportunities
Constructs and sells large multi-product, integrated solutions and services utilizing strategic partnerships which drive business outcomes
Maintains high touch and trusted advisor status with the customer establishing trust
Maintains operational command of the business through forecast accuracy and demand generation
Act as an inspired leader for a large extended team of virtual resources to ensure consistent and effective team engagement and ensuring optimal usage of resources across management, supporting and partner organizations
Success Factors
Your prior experience in these areas should accelerate your success in this role.
Extensive experience in technology sales with increasing levels of responsibility
Proven experience as a Global/Strategic Account Manager
Established and reference-able relationships with key contacts in the designated account
Documented track record of proven success
Proven experience managing in a matrix work environment
Comfortable working with C level executives at Fortune 500 companies and building necessary business relationships throughout the organization
Familiar with Target Account Selling or other established sales methodology a plus
Knowledge of all facets of compute technologies
You are also:
Consultative: Able to identify the customer's pain points and needs then suggest solutions to satisfy those needs
Business Acumen: Able to become the expert on the customer's business, value drivers, organization, and industries
Challenger: Able to push the customer's thinking through a value-centric conversation educating them on new ways our solutions can provide benefits to their company
Innovative: Adapts communication and influencing styles to suit different audiences and capable of introducing new ideas or methods internally and to the customer
Financial Acumen: Knowledge & understanding of customer's financial situation along with the ability to discuss customer's outcomes in financial terms. Understanding of budgets, costs and price required.
Negotiator: Does not simply sell on price but negotiates value to outcomes; Understands the legal and contractual implications of the negations as well as financial.
Executive Presence: Possess a blend of temperament, competencies and skills that empowers the ability to command a room and hold business-led conversations at the C- level
Globally-Minded: Understands the global aspects and cultures surrounding their customer and the various countries in which they operate
Self-starter: Takes initiative and works with limited direction
Adaptable: Adapts to changing circumstances and accepts new ideas and change initiatives
Collaborator: Excels at working collaboratively with their team, peers, supporting resources, partners, management, and the customer
Strong Communication practices & Skills: Ability to write and speak in a way that clearly articulates a point of view; Understands how to involve all levels within the company (internal and external) with consistent, appropriate manner
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
Drive cross functional alignment with leadership across VMware, resulting in successful adoption of investment plans to accelerate the growth of SaaS and Subscription consumption and revenue for your aligned Global Account.
Creating an account plan for Apple that aligns with VMware strategy.
Drive interlocks and strategic planning between all business units and Landed GAMs
Gather, prioritize, and drive business requirements to evolve VMware's strategy and successful execution.
Build a strategic business development plan, including project milestones & KPIs
Provide business development support for incorporating VMware solutions into our offerings
Engage with and support stakeholder teams in delivering against your plan
Ongoing measurement of metrics and delivery of key insights to drive investments
Successful execution and scaling of sales campaigns and co-sell with Business Units Sales
Drive field and partner readiness in Geo for success
Establish metrics to measure and track adoption of services through partners, and field seller awareness with a continual focus on improving the approach based on those measurements.
Work with cross functional stakeholder teams to execute against the plan and above objectives.
You will be required to be physically spending most of your time at your customer location You might also be required to travel to other geographies where your customer is also operating.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
#LI-TJAECKLE
#LIRemote
This job requisition is not eligible for employment-based immigration sponsored by VMware.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Field Sales
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
Global Accounts: VMware's Global Account team plays a vital role in our company's success. We serve more than 100 of VMware's largest customers, who contribute more than $1 billion a year in new product and services revenue. We're obsessed with our customers' success, and we're laser-focused on finding new ways to help them overcome challenges, generate greater revenue, and exceed their business goals. Our key strategy is called Co-Innovation, where we work with customers to apply the right talent and technology from VMware and our partners to transform the customer's business for their benefit. Are you ready to help us grow VMware's presence among our premier customers? As part of our team, you'll gain the skills, knowledge, experience, and confidence to boldly drive new business solutions for some of the world's largest and most influential companies.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
Business Summary
A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.
Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate and innovate, join us as we challenge constraints and problem solve for tomorrow today.
Position Overview
We are searching for a Sales Operations professional with expertise in in both project management and process improvement. This individual will report directly into the Americas Sales Acceleration and Planning Leader. This role is specifically focused on the Fiscal Planning Process (which happens bi-annually at VMware). The role is responsible for the overall Planning Process as well as the sub-processes that support the Planning Process.
Specific responsibilities include
Mange the Fiscal Planning Process, including developing & managing deliverables and timelines across multiple functions & teams
Identify opportunities for process improvement and then work together with key stakeholders to implement changes to those processes
Responsible for documentation, communication, enablement & governance of processes within Fiscal Planning Process
Act as change agent, and process improvement subject matter expert, providing coaching, mentoring, and training to other employees on process improvement methodologies and tools
Required Skills
Skills must consist of a blend of process improvement and project management that come together to allow you to think strategically and look for opportunities to continuously innovate and transform
Demonstrated experience in process improvement within Sales Operations. Experience leading a Business Planning or GTM Planning Process a plus.
Excellent communication, collaboration, problem solving, and time management skills
Strong attention to detail
Experience with Salesforce.com, Tableau or Business Objects and proficiency in Excel, PowerPoint, Visio and Project
Minimum 7 years experience within Sales Operations
Bachelors degree or equivalent experience
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
This job requisition is not eligible for employment-based immigration sponsorship by VMware
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com .
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Sales Operations
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
Why will you enjoy this new opportunity?
VMware's Cloud Infrastructure Business Group (CIBG) is the largest business group at VMware, including both established flagship products lines and many new fast-growing cloud-based services. Our solutions are the cornerstone for many Fortune 1000 companies in their digital transformation, app modernization, and cloud journey.
When you're working for a company that shares your values, it's easier to enjoy what you do. At VMware, we unite under a core set of EPIC2 Values: Execution, Passion, Integrity, Customer, and Community. Our guiding principle is "innovate in everything". Each day you will be challenged to bring curiosity, diversity, and an eagerness to collaborate toward bold ideas across all aspects of our business. We do it with a spirit of inclusion and trust acting as 'One VMware' to help our customers win.
Success in the Role: What are the performance outcomes over the first 3-6 months you will work toward completing?
First 30 days of employment: Become familiar with VMware CIBG Product portfolio , GTM Strategy , Industry & Market position, Business planning & performance, Use-Cases, Cloud Economics, Messaging and Positioning
First 60 days: Familiarize yourself with key members of the team, primary cross-functional groups, high priority initiatives, and become comfortable with the operating cadence of the organization. Identify a roadmap to meet key business objectives for CIBG Product Market Strategy
First 180 days: Start executing on the roadmap with impactful initiatives to amplify all areas of CIBG Product Market Strategy with business engineering efforts to drive velocity, cloud economics, GTM Strategy, business planning and strategic interlocks with GTM teams
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
We are seeking an Senior Director focused on driving all Product Market Strategy efforts and initiatives across the CIBG portfolio for
Public Cloud Solutions with AWS , Microsoft Azure , Google , Oracle and Alibaba
Local Cloud Solutions with VMWare Cloud Foundation, VMC on Dell , VMC on Outpost , Dell Apex
VMware Cloud Provider Program - VCPP with 4000+ partners
Compute , Storage and Availability Portfolio with vSphere, vSAN , VCDR , VSR , SRM
This highly influential senior leader will lead a strong team responsible for driving product market strategy efforts impacting the initiatives that aligns directly with top priorities for CIBG in accelerating :Business Velocity for all product and solutions through each RTM/GTM Establishing the value of VMware cloud with compelling Cloud Economics Product market development and growth with key technology and alliance partners
Responsibilities of the Senior Director, Product Market Strategy - included, but are not limited to, the following:
Market Strategy:
Lead CIBG business engineering to define growth vectors and levers that impact business results across customers, consumption, revenue
Lead business velocity initiatives with cross-functional stakeholder alignment in Product , Marketing , Sales, Channel , CS,
Deliver strategy insights and engagements that informs and supports Sales, PM, PMM efforts
Identify and communicate business insights to support goal setting and business targets in Annual and Long Range planning efforts
Business Analytics:
Deliver weekly, monthly and quarterly industry and market insights to help shape business strategy , risks , opportunities and growth plans
Define and deliver focused analytics that deliver e2e insights across demand , pipeline, deals, customers , consumption
Deep data driven insights on installed base, workloads , customer and market segmentation and trends
Perform continuous business health measurement, root cause and early warning with trends and loss analysis
Cloud Economics:
Create and operationalize the economic value framework for CIBG portfolio of products and services for customers
Establish and communicate the VMware TCO proposition for customers across on premise, edge , partner and public clouds
Develop models and tools to support in-depth TCO assessments that articulate the value of VMware offerings
Develop rich content library to support TCO positioning with tools , assets , customer references, 3rd party references
Develop , deliver and support enablement for specialists , core sales, channel and customers
Product Market Development :
Develop and scale the business interface for Strategic Partnerships across the CIBG portfolio
Collaborating on complex business negotiations , deal structures and commercial agreements for CIBG
Define and drive business growth planning and execution key technology partners across , Cloud , OEM , HW
Deliver alignment and business interlocks with cross functional stakeholders in Strategic Alliances, Sales and Channel
Required Knowledge & Skills:
15+ years of software/cloud industry experience with an ideal mix of technical and business background
Prior experience in Technology Management Consulting , Product Management or Product Marketing roles in Cloud , SaaS, or IaaS preferred
The ideal candidate will possess a passion and deep understanding of the infrastructure software and systems landscape and key trends
Strong analytical skills and data driven decision making with the ability to make decisions in the face of uncertainty or imperfect data
Able to successfully recruit, motivate, mentor, coach, develop and retain a diverse, high performing team
The highest degree of personal and professional integrity and ethics.
Ability to work under pressure and in a time constrained and demanding environment.
An ownership mentality, exceptional follow through skills, flexibility in embracing frequent change in all forms.
A high degree of emotional intelligence and the ability to interact at all levels within VMware including C-level decision-makers.
An effective communicator, often and clearly in writing, in person, one-on-one, and to groups. Know when to seek assistance.
BA / BS degree or equivalent practical experience; MBA degree highly preferred
What is the leadership like for this role? What is the structure and culture of the team like?
The Hiring Manager for this role is the Vice President of Market Strategy and Commercialization ; responsible for this function catering to the $6B+ portfolio for VMware Cloud Infrastructure products . This is a fast paced , dynamic environment and team that interfaces with a wide variety of teams and functions in VMware across multiple workstreams and key initiatives . We adapt quickly to changing business requirements and move with conviction to drive things .
Where is this role located?
Flexible: The role is considered flexible and will be a mix of working from a local VMware office in Palo Alto and remote depending on your preferences and the arrangements determined with the Vice President.
This job requisition is not eligible for employment- based immigration sponsorship by VMware.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Marketing
Subcategory: Product Marketing
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
The Elevator Pitch: Why will you enjoy this new opportunity?
The VMware Global Account Program is responsible to serve approximately 100 of VMware's largest customers. These premier accounts are managed by a team of experienced Global Account Managers (GAM) with the objective to establish a significant VMWare footprint in the largest and most influential corporations worldwide. Our selling is focused on our customers primary business initiatives and connecting our value to our customers business value. Our Value Selling strategy is the investment of time, talent and technology from VMWare and our partners to invent (transform) our customers business for their benefit. This strategic objective is being accomplished using a highly focused and experienced account management, marketing, and engineering teams, as well as substantial executive level engagement.
The Global Account Manager will have principle responsibility for VMware sales to Apple within the VMware portfolio. The individual in this role will be responsible for overall account management including the creation and execution of the strategic account plan, goal obtainment and revenue growth. The GAM takes a consultative approach to selling and works toward a trusted advisor status serving as the executive contact across the customer on behalf of VMware, communicating VMware's unique value. Leads overall account strategy and matrix management of sales, specialist and partner resources to ensure value-added benefits and deeper/wider reach into the customer. The GAM is responsible for taking share from our competitors.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
Sets the global account strategy that drives new VMware revenue through the ownership and implementation of an actionable, business-outcome based account plan
Oversees and implements business case & value selling strategies which align the customer's needs, up to the Board/C-Suite, to VMware solutions and services including the development of business cases with specific metrics & ROIs identified
Manages tactical business while investing in larger, longer term strategic opportunities
Constructs and sells large multi-product, integrated solutions and services utilizing strategic partnerships which drive business outcomes
Maintains high touch and trusted advisor status with the customer establishing trust
Maintains operational command of the business through forecast accuracy and demand generation
Act as an inspired leader for a large extended team of virtual resources to ensure consistent and effective team engagement and ensuring optimal usage of resources across management, supporting and partner organizations
Success Factors
Your prior experience in these areas should accelerate your success in this role.
Extensive experience in technology sales with increasing levels of responsibility
Proven experience as a Global/Strategic Account Manager
Established and reference-able relationships with key contacts in the designated account
Documented track record of proven success
Proven experience managing in a matrix work environment
Comfortable working with C level executives at Fortune 500 companies and building necessary business relationships throughout the organization
Familiar with Target Account Selling or other established sales methodology a plus
Knowledge of all facets of compute technologies
You are also:
Consultative: Able to identify the customer's pain points and needs then suggest solutions to satisfy those needs
Business Acumen: Able to become the expert on the customer's business, value drivers, organization, and industries
Challenger: Able to push the customer's thinking through a value-centric conversation educating them on new ways our solutions can provide benefits to their company
Innovative: Adapts communication and influencing styles to suit different audiences and capable of introducing new ideas or methods internally and to the customer
Financial Acumen: Knowledge & understanding of customer's financial situation along with the ability to discuss customer's outcomes in financial terms. Understanding of budgets, costs and price required.
Negotiator: Does not simply sell on price but negotiates value to outcomes; Understands the legal and contractual implications of the negations as well as financial.
Executive Presence: Possess a blend of temperament, competencies and skills that empowers the ability to command a room and hold business-led conversations at the C- level
Globally-Minded: Understands the global aspects and cultures surrounding their customer and the various countries in which they operate
Self-starter: Takes initiative and works with limited direction
Adaptable: Adapts to changing circumstances and accepts new ideas and change initiatives
Collaborator: Excels at working collaboratively with their team, peers, supporting resources, partners, management, and the customer
Strong Communication practices & Skills: Ability to write and speak in a way that clearly articulates a point of view; Understands how to involve all levels within the company (internal and external) with consistent, appropriate manner
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
Drive cross functional alignment with leadership across VMware, resulting in successful adoption of investment plans to accelerate the growth of SaaS and Subscription consumption and revenue for your aligned Global Account.
Creating an account plan for Apple that aligns with VMware strategy.
Drive interlocks and strategic planning between all business units and Landed GAMs
Gather, prioritize, and drive business requirements to evolve VMware's strategy and successful execution.
Build a strategic business development plan, including project milestones & KPIs
Provide business development support for incorporating VMware solutions into our offerings
Engage with and support stakeholder teams in delivering against your plan
Ongoing measurement of metrics and delivery of key insights to drive investments
Successful execution and scaling of sales campaigns and co-sell with Business Units Sales
Drive field and partner readiness in Geo for success
Establish metrics to measure and track adoption of services through partners, and field seller awareness with a continual focus on improving the approach based on those measurements.
Work with cross functional stakeholder teams to execute against the plan and above objectives.
You will be required to be physically spending most of your time at your customer location You might also be required to travel to other geographies where your customer is also operating.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
#LI-TJAECKLE
#LIRemote
This job requisition is not eligible for employment-based immigration sponsored by VMware.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Field Sales
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
Global Accounts: VMware's Global Account team plays a vital role in our company's success. We serve more than 100 of VMware's largest customers, who contribute more than $1 billion a year in new product and services revenue. We're obsessed with our customers' success, and we're laser-focused on finding new ways to help them overcome challenges, generate greater revenue, and exceed their business goals. Our key strategy is called Co-Innovation, where we work with customers to apply the right talent and technology from VMware and our partners to transform the customer's business for their benefit. Are you ready to help us grow VMware's presence among our premier customers? As part of our team, you'll gain the skills, knowledge, experience, and confidence to boldly drive new business solutions for some of the world's largest and most influential companies.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
The Elevator Pitch: Why will you enjoy this new opportunity?
The VMware Global Account Program is responsible to serve approximately 100 of VMware's largest customers. These premier accounts are managed by a team of experienced Global Account Managers (GAM) with the objective to establish a significant VMWare footprint in the largest and most influential corporations worldwide. Our selling is focused on our customers primary business initiatives and connecting our value to our customers business value. Our Value Selling strategy is the investment of time, talent and technology from VMWare and our partners to invent (transform) our customers business for their benefit. This strategic objective is being accomplished using a highly focused and experienced account management, marketing, and engineering teams, as well as substantial executive level engagement.
The Global Account Manager will have principle responsibility for VMware sales to Apple within the VMware portfolio. The individual in this role will be responsible for overall account management including the creation and execution of the strategic account plan, goal obtainment and revenue growth. The GAM takes a consultative approach to selling and works toward a trusted advisor status serving as the executive contact across the customer on behalf of VMware, communicating VMware's unique value. Leads overall account strategy and matrix management of sales, specialist and partner resources to ensure value-added benefits and deeper/wider reach into the customer. The GAM is responsible for taking share from our competitors.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
Sets the global account strategy that drives new VMware revenue through the ownership and implementation of an actionable, business-outcome based account plan
Oversees and implements business case & value selling strategies which align the customer's needs, up to the Board/C-Suite, to VMware solutions and services including the development of business cases with specific metrics & ROIs identified
Manages tactical business while investing in larger, longer term strategic opportunities
Constructs and sells large multi-product, integrated solutions and services utilizing strategic partnerships which drive business outcomes
Maintains high touch and trusted advisor status with the customer establishing trust
Maintains operational command of the business through forecast accuracy and demand generation
Act as an inspired leader for a large extended team of virtual resources to ensure consistent and effective team engagement and ensuring optimal usage of resources across management, supporting and partner organizations
Success Factors
Your prior experience in these areas should accelerate your success in this role.
Extensive experience in technology sales with increasing levels of responsibility
Proven experience as a Global/Strategic Account Manager
Established and reference-able relationships with key contacts in the designated account
Documented track record of proven success
Proven experience managing in a matrix work environment
Comfortable working with C level executives at Fortune 500 companies and building necessary business relationships throughout the organization
Familiar with Target Account Selling or other established sales methodology a plus
Knowledge of all facets of compute technologies
You are also:
Consultative: Able to identify the customer's pain points and needs then suggest solutions to satisfy those needs
Business Acumen: Able to become the expert on the customer's business, value drivers, organization, and industries
Challenger: Able to push the customer's thinking through a value-centric conversation educating them on new ways our solutions can provide benefits to their company
Innovative: Adapts communication and influencing styles to suit different audiences and capable of introducing new ideas or methods internally and to the customer
Financial Acumen: Knowledge & understanding of customer's financial situation along with the ability to discuss customer's outcomes in financial terms. Understanding of budgets, costs and price required.
Negotiator: Does not simply sell on price but negotiates value to outcomes; Understands the legal and contractual implications of the negations as well as financial.
Executive Presence: Possess a blend of temperament, competencies and skills that empowers the ability to command a room and hold business-led conversations at the C- level
Globally-Minded: Understands the global aspects and cultures surrounding their customer and the various countries in which they operate
Self-starter: Takes initiative and works with limited direction
Adaptable: Adapts to changing circumstances and accepts new ideas and change initiatives
Collaborator: Excels at working collaboratively with their team, peers, supporting resources, partners, management, and the customer
Strong Communication practices & Skills: Ability to write and speak in a way that clearly articulates a point of view; Understands how to involve all levels within the company (internal and external) with consistent, appropriate manner
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
Drive cross functional alignment with leadership across VMware, resulting in successful adoption of investment plans to accelerate the growth of SaaS and Subscription consumption and revenue for your aligned Global Account.
Creating an account plan for Apple that aligns with VMware strategy.
Drive interlocks and strategic planning between all business units and Landed GAMs
Gather, prioritize, and drive business requirements to evolve VMware's strategy and successful execution.
Build a strategic business development plan, including project milestones & KPIs
Provide business development support for incorporating VMware solutions into our offerings
Engage with and support stakeholder teams in delivering against your plan
Ongoing measurement of metrics and delivery of key insights to drive investments
Successful execution and scaling of sales campaigns and co-sell with Business Units Sales
Drive field and partner readiness in Geo for success
Establish metrics to measure and track adoption of services through partners, and field seller awareness with a continual focus on improving the approach based on those measurements.
Work with cross functional stakeholder teams to execute against the plan and above objectives.
You will be required to be physically spending most of your time at your customer location You might also be required to travel to other geographies where your customer is also operating.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
#LI-TJAECKLE
#LIRemote
This job requisition is not eligible for employment-based immigration sponsored by VMware.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Field Sales
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
Global Accounts: VMware's Global Account team plays a vital role in our company's success. We serve more than 100 of VMware's largest customers, who contribute more than $1 billion a year in new product and services revenue. We're obsessed with our customers' success, and we're laser-focused on finding new ways to help them overcome challenges, generate greater revenue, and exceed their business goals. Our key strategy is called Co-Innovation, where we work with customers to apply the right talent and technology from VMware and our partners to transform the customer's business for their benefit. Are you ready to help us grow VMware's presence among our premier customers? As part of our team, you'll gain the skills, knowledge, experience, and confidence to boldly drive new business solutions for some of the world's largest and most influential companies.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
Business Summary
A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.
Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate and innovate, join us as we challenge constraints and problem solve for tomorrow today.
Position Overview
We are searching for a Sales Operations professional with expertise in in both project management and process improvement. This individual will report directly into the Americas Sales Acceleration and Planning Leader. This role is specifically focused on the Fiscal Planning Process (which happens bi-annually at VMware). The role is responsible for the overall Planning Process as well as the sub-processes that support the Planning Process.
Specific responsibilities include
Mange the Fiscal Planning Process, including developing & managing deliverables and timelines across multiple functions & teams
Identify opportunities for process improvement and then work together with key stakeholders to implement changes to those processes
Responsible for documentation, communication, enablement & governance of processes within Fiscal Planning Process
Act as change agent, and process improvement subject matter expert, providing coaching, mentoring, and training to other employees on process improvement methodologies and tools
Required Skills
Skills must consist of a blend of process improvement and project management that come together to allow you to think strategically and look for opportunities to continuously innovate and transform
Demonstrated experience in process improvement within Sales Operations. Experience leading a Business Planning or GTM Planning Process a plus.
Excellent communication, collaboration, problem solving, and time management skills
Strong attention to detail
Experience with Salesforce.com, Tableau or Business Objects and proficiency in Excel, PowerPoint, Visio and Project
Minimum 7 years experience within Sales Operations
Bachelors degree or equivalent experience
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
This job requisition is not eligible for employment-based immigration sponsorship by VMware
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com .
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Sales Operations
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
Why will you enjoy this new opportunity?
VMware's Cloud Infrastructure Business Group (CIBG) is the largest business group at VMware, including both established flagship products lines and many new fast-growing cloud-based services. Our solutions are the cornerstone for many Fortune 1000 companies in their digital transformation, app modernization, and cloud journey.
When you're working for a company that shares your values, it's easier to enjoy what you do. At VMware, we unite under a core set of EPIC2 Values: Execution, Passion, Integrity, Customer, and Community. Our guiding principle is "innovate in everything". Each day you will be challenged to bring curiosity, diversity, and an eagerness to collaborate toward bold ideas across all aspects of our business. We do it with a spirit of inclusion and trust acting as 'One VMware' to help our customers win.
Success in the Role: What are the performance outcomes over the first 3-6 months you will work toward completing?
First 30 days of employment: Become familiar with VMware CIBG Product portfolio , GTM Strategy , Industry & Market position, Business planning & performance, Use-Cases, Cloud Economics, Messaging and Positioning
First 60 days: Familiarize yourself with key members of the team, primary cross-functional groups, high priority initiatives, and become comfortable with the operating cadence of the organization. Identify a roadmap to meet key business objectives for CIBG Product Market Strategy
First 180 days: Start executing on the roadmap with impactful initiatives to amplify all areas of CIBG Product Market Strategy with business engineering efforts to drive velocity, cloud economics, GTM Strategy, business planning and strategic interlocks with GTM teams
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
We are seeking an Senior Director focused on driving all Product Market Strategy efforts and initiatives across the CIBG portfolio for
Public Cloud Solutions with AWS , Microsoft Azure , Google , Oracle and Alibaba
Local Cloud Solutions with VMWare Cloud Foundation, VMC on Dell , VMC on Outpost , Dell Apex
VMware Cloud Provider Program - VCPP with 4000+ partners
Compute , Storage and Availability Portfolio with vSphere, vSAN , VCDR , VSR , SRM
This highly influential senior leader will lead a strong team responsible for driving product market strategy efforts impacting the initiatives that aligns directly with top priorities for CIBG in accelerating :Business Velocity for all product and solutions through each RTM/GTM Establishing the value of VMware cloud with compelling Cloud Economics Product market development and growth with key technology and alliance partners
Responsibilities of the Senior Director, Product Market Strategy - included, but are not limited to, the following:
Market Strategy:
Lead CIBG business engineering to define growth vectors and levers that impact business results across customers, consumption, revenue
Lead business velocity initiatives with cross-functional stakeholder alignment in Product , Marketing , Sales, Channel , CS,
Deliver strategy insights and engagements that informs and supports Sales, PM, PMM efforts
Identify and communicate business insights to support goal setting and business targets in Annual and Long Range planning efforts
Business Analytics:
Deliver weekly, monthly and quarterly industry and market insights to help shape business strategy , risks , opportunities and growth plans
Define and deliver focused analytics that deliver e2e insights across demand , pipeline, deals, customers , consumption
Deep data driven insights on installed base, workloads , customer and market segmentation and trends
Perform continuous business health measurement, root cause and early warning with trends and loss analysis
Cloud Economics:
Create and operationalize the economic value framework for CIBG portfolio of products and services for customers
Establish and communicate the VMware TCO proposition for customers across on premise, edge , partner and public clouds
Develop models and tools to support in-depth TCO assessments that articulate the value of VMware offerings
Develop rich content library to support TCO positioning with tools , assets , customer references, 3rd party references
Develop , deliver and support enablement for specialists , core sales, channel and customers
Product Market Development :
Develop and scale the business interface for Strategic Partnerships across the CIBG portfolio
Collaborating on complex business negotiations , deal structures and commercial agreements for CIBG
Define and drive business growth planning and execution key technology partners across , Cloud , OEM , HW
Deliver alignment and business interlocks with cross functional stakeholders in Strategic Alliances, Sales and Channel
Required Knowledge & Skills:
15+ years of software/cloud industry experience with an ideal mix of technical and business background
Prior experience in Technology Management Consulting , Product Management or Product Marketing roles in Cloud , SaaS, or IaaS preferred
The ideal candidate will possess a passion and deep understanding of the infrastructure software and systems landscape and key trends
Strong analytical skills and data driven decision making with the ability to make decisions in the face of uncertainty or imperfect data
Able to successfully recruit, motivate, mentor, coach, develop and retain a diverse, high performing team
The highest degree of personal and professional integrity and ethics.
Ability to work under pressure and in a time constrained and demanding environment.
An ownership mentality, exceptional follow through skills, flexibility in embracing frequent change in all forms.
A high degree of emotional intelligence and the ability to interact at all levels within VMware including C-level decision-makers.
An effective communicator, often and clearly in writing, in person, one-on-one, and to groups. Know when to seek assistance.
BA / BS degree or equivalent practical experience; MBA degree highly preferred
What is the leadership like for this role? What is the structure and culture of the team like?
The Hiring Manager for this role is the Vice President of Market Strategy and Commercialization ; responsible for this function catering to the $6B+ portfolio for VMware Cloud Infrastructure products . This is a fast paced , dynamic environment and team that interfaces with a wide variety of teams and functions in VMware across multiple workstreams and key initiatives . We adapt quickly to changing business requirements and move with conviction to drive things .
Where is this role located?
Flexible: The role is considered flexible and will be a mix of working from a local VMware office in Palo Alto and remote depending on your preferences and the arrangements determined with the Vice President.
This job requisition is not eligible for employment- based immigration sponsorship by VMware.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Marketing
Subcategory: Product Marketing
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-11
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
Business Summary
A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.
Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate and innovate, join us as we challenge constraints and problem solve for tomorrow today.
Position Overview
We are searching for a Sales Operations professional with expertise in in both project management and process improvement. This individual will report directly into the Americas Sales Acceleration and Planning Leader. This role is specifically focused on the Fiscal Planning Process (which happens bi-annually at VMware). The role is responsible for the overall Planning Process as well as the sub-processes that support the Planning Process.
Specific responsibilities include
Mange the Fiscal Planning Process, including developing & managing deliverables and timelines across multiple functions & teams
Identify opportunities for process improvement and then work together with key stakeholders to implement changes to those processes
Responsible for documentation, communication, enablement & governance of processes within Fiscal Planning Process
Act as change agent, and process improvement subject matter expert, providing coaching, mentoring, and training to other employees on process improvement methodologies and tools
Required Skills
Skills must consist of a blend of process improvement and project management that come together to allow you to think strategically and look for opportunities to continuously innovate and transform
Demonstrated experience in process improvement within Sales Operations. Experience leading a Business Planning or GTM Planning Process a plus.
Excellent communication, collaboration, problem solving, and time management skills
Strong attention to detail
Experience with Salesforce.com, Tableau or Business Objects and proficiency in Excel, PowerPoint, Visio and Project
Minimum 7 years experience within Sales Operations
Bachelors degree or equivalent experience
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
This job requisition is not eligible for employment-based immigration sponsorship by VMware
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com .
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Sales Operations
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
The Elevator Pitch: Why will you enjoy this new opportunity?
The VMware Global Account Program is responsible to serve approximately 100 of VMware's largest customers. These premier accounts are managed by a team of experienced Global Account Managers (GAM) with the objective to establish a significant VMWare footprint in the largest and most influential corporations worldwide. Our selling is focused on our customers primary business initiatives and connecting our value to our customers business value. Our Value Selling strategy is the investment of time, talent and technology from VMWare and our partners to invent (transform) our customers business for their benefit. This strategic objective is being accomplished using a highly focused and experienced account management, marketing, and engineering teams, as well as substantial executive level engagement.
The Global Account Manager will have principle responsibility for VMware sales to Apple within the VMware portfolio. The individual in this role will be responsible for overall account management including the creation and execution of the strategic account plan, goal obtainment and revenue growth. The GAM takes a consultative approach to selling and works toward a trusted advisor status serving as the executive contact across the customer on behalf of VMware, communicating VMware's unique value. Leads overall account strategy and matrix management of sales, specialist and partner resources to ensure value-added benefits and deeper/wider reach into the customer. The GAM is responsible for taking share from our competitors.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
Sets the global account strategy that drives new VMware revenue through the ownership and implementation of an actionable, business-outcome based account plan
Oversees and implements business case & value selling strategies which align the customer's needs, up to the Board/C-Suite, to VMware solutions and services including the development of business cases with specific metrics & ROIs identified
Manages tactical business while investing in larger, longer term strategic opportunities
Constructs and sells large multi-product, integrated solutions and services utilizing strategic partnerships which drive business outcomes
Maintains high touch and trusted advisor status with the customer establishing trust
Maintains operational command of the business through forecast accuracy and demand generation
Act as an inspired leader for a large extended team of virtual resources to ensure consistent and effective team engagement and ensuring optimal usage of resources across management, supporting and partner organizations
Success Factors
Your prior experience in these areas should accelerate your success in this role.
Extensive experience in technology sales with increasing levels of responsibility
Proven experience as a Global/Strategic Account Manager
Established and reference-able relationships with key contacts in the designated account
Documented track record of proven success
Proven experience managing in a matrix work environment
Comfortable working with C level executives at Fortune 500 companies and building necessary business relationships throughout the organization
Familiar with Target Account Selling or other established sales methodology a plus
Knowledge of all facets of compute technologies
You are also:
Consultative: Able to identify the customer's pain points and needs then suggest solutions to satisfy those needs
Business Acumen: Able to become the expert on the customer's business, value drivers, organization, and industries
Challenger: Able to push the customer's thinking through a value-centric conversation educating them on new ways our solutions can provide benefits to their company
Innovative: Adapts communication and influencing styles to suit different audiences and capable of introducing new ideas or methods internally and to the customer
Financial Acumen: Knowledge & understanding of customer's financial situation along with the ability to discuss customer's outcomes in financial terms. Understanding of budgets, costs and price required.
Negotiator: Does not simply sell on price but negotiates value to outcomes; Understands the legal and contractual implications of the negations as well as financial.
Executive Presence: Possess a blend of temperament, competencies and skills that empowers the ability to command a room and hold business-led conversations at the C- level
Globally-Minded: Understands the global aspects and cultures surrounding their customer and the various countries in which they operate
Self-starter: Takes initiative and works with limited direction
Adaptable: Adapts to changing circumstances and accepts new ideas and change initiatives
Collaborator: Excels at working collaboratively with their team, peers, supporting resources, partners, management, and the customer
Strong Communication practices & Skills: Ability to write and speak in a way that clearly articulates a point of view; Understands how to involve all levels within the company (internal and external) with consistent, appropriate manner
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
Drive cross functional alignment with leadership across VMware, resulting in successful adoption of investment plans to accelerate the growth of SaaS and Subscription consumption and revenue for your aligned Global Account.
Creating an account plan for Apple that aligns with VMware strategy.
Drive interlocks and strategic planning between all business units and Landed GAMs
Gather, prioritize, and drive business requirements to evolve VMware's strategy and successful execution.
Build a strategic business development plan, including project milestones & KPIs
Provide business development support for incorporating VMware solutions into our offerings
Engage with and support stakeholder teams in delivering against your plan
Ongoing measurement of metrics and delivery of key insights to drive investments
Successful execution and scaling of sales campaigns and co-sell with Business Units Sales
Drive field and partner readiness in Geo for success
Establish metrics to measure and track adoption of services through partners, and field seller awareness with a continual focus on improving the approach based on those measurements.
Work with cross functional stakeholder teams to execute against the plan and above objectives.
You will be required to be physically spending most of your time at your customer location You might also be required to travel to other geographies where your customer is also operating.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
#LI-TJAECKLE
#LIRemote
This job requisition is not eligible for employment-based immigration sponsored by VMware.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Field Sales
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
Global Accounts: VMware's Global Account team plays a vital role in our company's success. We serve more than 100 of VMware's largest customers, who contribute more than $1 billion a year in new product and services revenue. We're obsessed with our customers' success, and we're laser-focused on finding new ways to help them overcome challenges, generate greater revenue, and exceed their business goals. Our key strategy is called Co-Innovation, where we work with customers to apply the right talent and technology from VMware and our partners to transform the customer's business for their benefit. Are you ready to help us grow VMware's presence among our premier customers? As part of our team, you'll gain the skills, knowledge, experience, and confidence to boldly drive new business solutions for some of the world's largest and most influential companies.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
Business Summary
A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.
Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate and innovate, join us as we challenge constraints and problem solve for tomorrow today.
Position Overview
We are searching for a Sales Operations professional with expertise in in both project management and process improvement. This individual will report directly into the Americas Sales Acceleration and Planning Leader. This role is specifically focused on the Fiscal Planning Process (which happens bi-annually at VMware). The role is responsible for the overall Planning Process as well as the sub-processes that support the Planning Process.
Specific responsibilities include
Mange the Fiscal Planning Process, including developing & managing deliverables and timelines across multiple functions & teams
Identify opportunities for process improvement and then work together with key stakeholders to implement changes to those processes
Responsible for documentation, communication, enablement & governance of processes within Fiscal Planning Process
Act as change agent, and process improvement subject matter expert, providing coaching, mentoring, and training to other employees on process improvement methodologies and tools
Required Skills
Skills must consist of a blend of process improvement and project management that come together to allow you to think strategically and look for opportunities to continuously innovate and transform
Demonstrated experience in process improvement within Sales Operations. Experience leading a Business Planning or GTM Planning Process a plus.
Excellent communication, collaboration, problem solving, and time management skills
Strong attention to detail
Experience with Salesforce.com, Tableau or Business Objects and proficiency in Excel, PowerPoint, Visio and Project
Minimum 7 years experience within Sales Operations
Bachelors degree or equivalent experience
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
This job requisition is not eligible for employment-based immigration sponsorship by VMware
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com .
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Sales Operations
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI
This job requisition is not eligible for employment-based immigration sponsorship by VMware.
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you -live and breathe- the VMware core stack of products?
Are your dreams filled with vSphere, vCenter, ESXi, vRealize, vSAN, NSX, and VMware Cloud Foundation?
Do you know what an SDDC is?
Do you look forward to using your Healthcare industry experience?
Do you already have your VCP Certification (or could you get it within the next 90 days)?
Do you live in/near Chicago, Louisville, Indianapolis, or Champaign?
Do you have proven experience with large/global clients?
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer's primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
VMware Certified Professional (VCP)?
Managing customer engagement milestones
Customer Advocate; extraordinary customer liaison
Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value
Understand the customer's relevant business challenges while functioning as a trusted advisor for -best practices- and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?
As part of the Customer Success TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:
Use your tenured expertise with VMware's core stack of products (vCenter, vSphere, ESXi, etc.)
Preferred candidates to have proven experience within the Healthcare Industry
Have VMware Certified Professional Certification (VCP) 5 or greater certification preferred (or be able to get it within 90 days)
Use your validated technical knowledge in at least 1 or more of the following areas: Infrastructure SDDC (vSphere, VCF) or Cloud Environment (Cloud services, VMC/AWS, vCloud director ) or Network Virtualization (NSX) or Automation/Monitoring (vRealize Suite, vRealize Operations Manager, vRealize Automation) or Desktop EUC (Horizon Suite), or Mobility (Workspace ONE) to help your customers to enhance their product adoption pace. Thus, allowing them to achieve their desired ROI from the products that they have.
Help VMware to create 'customers for life' by collaborating and working closely with our Customer Success, Global Support, Development, and Sales teams- all to make sure that we drive outcome-focused value to our customers.
Have measured and proven success in client-facing role
Location: Candidates must live in AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI with the ability to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
Leverage your business insight and problem-solving skills with the ability to influence change
Understanding of consulting processes (project lifecycle, road map alignment)
Use excellent communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel
Provide project leadership, coordination and architectural guidance for the customer's major VMware initiatives
Maintain in-depth technical knowledge of core VMware solutions and future product direction
Build operational improvement plans for your customers
Manage and own contending requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Use your professional skills (Time-management, communication, flexibility, organization, PowerPoint, Word, Excel, thinking outside of the box) to build an effective consulting advisory relationship with the client engineering teams, DevOps, architects, operations teams, and management.
Support your customer's technical queries, solve technical issues and present the art of the possible with technology they have not thought about. You will be also creating with them their custom-tailored technology roadmap.
Use the experience that you gain your experience in the field, you will support the global TAM team (as well as the wider VMware organization), helping all of us to constantly improve.
What is the leadership like for this role? What is the structure and culture of the team like?
Managers of this organization are very supportive of their teams, their success within their role and their career path for the future! Team success is defined by everyone having an equal seat at the table - collaboration and communication is the recipe for TEAM SUCCESS! TAMs are proud of their teams, their customers and what they do at VMware. Everyone is easy to talk to, approachable and willing to help one another. The TAM organization is focused on the success of clients
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
Employee Stock Purchase Plan (ESPP)
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
VMware
Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.
At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html
This job requisition is not eligible for employment-based immigration sponsorship by VMware
For Colorado based candidates the hiring range for this position is typically $79,000-$158,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/ . *Note: Disclosure of Colorado pay and benefits required per sb19-968-.
#LI-HD1
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Technical Account Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
The Elevator Pitch: Why will you enjoy this new opportunity?
The VMware Global Account Program is responsible to serve approximately 100 of VMware's largest customers. These premier accounts are managed by a team of experienced Global Account Managers (GAM) with the objective to establish a significant VMWare footprint in the largest and most influential corporations worldwide. Our selling is focused on our customers primary business initiatives and connecting our value to our customers business value. Our Value Selling strategy is the investment of time, talent and technology from VMWare and our partners to invent (transform) our customers business for their benefit. This strategic objective is being accomplished using a highly focused and experienced account management, marketing, and engineering teams, as well as substantial executive level engagement.
The Global Account Manager will have principle responsibility for VMware sales to Apple within the VMware portfolio. The individual in this role will be responsible for overall account management including the creation and execution of the strategic account plan, goal obtainment and revenue growth. The GAM takes a consultative approach to selling and works toward a trusted advisor status serving as the executive contact across the customer on behalf of VMware, communicating VMware's unique value. Leads overall account strategy and matrix management of sales, specialist and partner resources to ensure value-added benefits and deeper/wider reach into the customer. The GAM is responsible for taking share from our competitors.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
Sets the global account strategy that drives new VMware revenue through the ownership and implementation of an actionable, business-outcome based account plan
Oversees and implements business case & value selling strategies which align the customer's needs, up to the Board/C-Suite, to VMware solutions and services including the development of business cases with specific metrics & ROIs identified
Manages tactical business while investing in larger, longer term strategic opportunities
Constructs and sells large multi-product, integrated solutions and services utilizing strategic partnerships which drive business outcomes
Maintains high touch and trusted advisor status with the customer establishing trust
Maintains operational command of the business through forecast accuracy and demand generation
Act as an inspired leader for a large extended team of virtual resources to ensure consistent and effective team engagement and ensuring optimal usage of resources across management, supporting and partner organizations
Success Factors
Your prior experience in these areas should accelerate your success in this role.
Extensive experience in technology sales with increasing levels of responsibility
Proven experience as a Global/Strategic Account Manager
Established and reference-able relationships with key contacts in the designated account
Documented track record of proven success
Proven experience managing in a matrix work environment
Comfortable working with C level executives at Fortune 500 companies and building necessary business relationships throughout the organization
Familiar with Target Account Selling or other established sales methodology a plus
Knowledge of all facets of compute technologies
You are also:
Consultative: Able to identify the customer's pain points and needs then suggest solutions to satisfy those needs
Business Acumen: Able to become the expert on the customer's business, value drivers, organization, and industries
Challenger: Able to push the customer's thinking through a value-centric conversation educating them on new ways our solutions can provide benefits to their company
Innovative: Adapts communication and influencing styles to suit different audiences and capable of introducing new ideas or methods internally and to the customer
Financial Acumen: Knowledge & understanding of customer's financial situation along with the ability to discuss customer's outcomes in financial terms. Understanding of budgets, costs and price required.
Negotiator: Does not simply sell on price but negotiates value to outcomes; Understands the legal and contractual implications of the negations as well as financial.
Executive Presence: Possess a blend of temperament, competencies and skills that empowers the ability to command a room and hold business-led conversations at the C- level
Globally-Minded: Understands the global aspects and cultures surrounding their customer and the various countries in which they operate
Self-starter: Takes initiative and works with limited direction
Adaptable: Adapts to changing circumstances and accepts new ideas and change initiatives
Collaborator: Excels at working collaboratively with their team, peers, supporting resources, partners, management, and the customer
Strong Communication practices & Skills: Ability to write and speak in a way that clearly articulates a point of view; Understands how to involve all levels within the company (internal and external) with consistent, appropriate manner
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
Drive cross functional alignment with leadership across VMware, resulting in successful adoption of investment plans to accelerate the growth of SaaS and Subscription consumption and revenue for your aligned Global Account.
Creating an account plan for Apple that aligns with VMware strategy.
Drive interlocks and strategic planning between all business units and Landed GAMs
Gather, prioritize, and drive business requirements to evolve VMware's strategy and successful execution.
Build a strategic business development plan, including project milestones & KPIs
Provide business development support for incorporating VMware solutions into our offerings
Engage with and support stakeholder teams in delivering against your plan
Ongoing measurement of metrics and delivery of key insights to drive investments
Successful execution and scaling of sales campaigns and co-sell with Business Units Sales
Drive field and partner readiness in Geo for success
Establish metrics to measure and track adoption of services through partners, and field seller awareness with a continual focus on improving the approach based on those measurements.
Work with cross functional stakeholder teams to execute against the plan and above objectives.
You will be required to be physically spending most of your time at your customer location You might also be required to travel to other geographies where your customer is also operating.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
#LI-TJAECKLE
#LIRemote
This job requisition is not eligible for employment-based immigration sponsored by VMware.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Field Sales
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
Global Accounts: VMware's Global Account team plays a vital role in our company's success. We serve more than 100 of VMware's largest customers, who contribute more than $1 billion a year in new product and services revenue. We're obsessed with our customers' success, and we're laser-focused on finding new ways to help them overcome challenges, generate greater revenue, and exceed their business goals. Our key strategy is called Co-Innovation, where we work with customers to apply the right talent and technology from VMware and our partners to transform the customer's business for their benefit. Are you ready to help us grow VMware's presence among our premier customers? As part of our team, you'll gain the skills, knowledge, experience, and confidence to boldly drive new business solutions for some of the world's largest and most influential companies.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
The Elevator Pitch: Why will you enjoy this new opportunity?
The most advanced companies in the world turn to VMware to manage, grow, and transform their business. When you work here, you're connected to a global community of innovative, empowered employees working together to solve the most critical technology challenges. Our team of 30,000+ people working in 50+ locations worldwide is committed to creating an environment where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back.
The VMware Global Telco Professional Services Organization (PS) drives the adoption of VMware Telco Cloud technology and solutions. Our vision is to lead the digital transformation journey by driving the simplification and acceleration of Telco solutions using VMware leading-edge technology and deliver the business outcomes our Telco customer's demand. Our customers are our passion, and we strive to deliver professional excellence and quality.
As a Telco Consulting Architect, you have the opportunity to demonstrate your technical abilities to drive and develop solutions that assist Communication Service Providers in achieving their business goals and outcomes. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
As a Telco Consulting Architect, you hold responsibility for gathering and vetting Telco customer requirements to create an architectural design consisting of virtual infrastructure, configuration recommendations and planning, and identification of deployment validation processes and procedures.
You will acquire intimate knowledge of the customers' business and its strategic goals and use your in-depth knowledge of VMware Telco Cloud Solutions Design, Infrastructure Deployment, Management & Administration to work with sales, pre-sales, and customers on building successful delivery roadmaps.
Within 60 days of employment, you will be able to ensure the solution being delivered is fit for purpose through referencing the initial business goals and objectives, demonstrating commercial and scope awareness, and understanding the wider technical landscape and how it relates to/integrates with customer environments
Within 120 days of employment, you will be expected to take ownership of business outcomes, lead technical project teams and take accountability for all project deliverables further developing your documentation, technical writing and interpersonal skills
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
Articulate solution design, integrating both technical and business concepts, and present a transformational journey to project stakeholders.
Work with Project Managers to create project plans with realistic work stream timelines.
Use your Telco and cloud infrastructure knowledge to engage with Telco customers and drive use case requirements discussions
Manage technical governance for the end-to-end solutions
Create high and low-level telco-grade designs while functioning as a resource for -Best Practices- and driving adoption of VMware solutions.
Maintain current, high-level technical knowledge of the entire VMware Telco Cloud product lines and future product direction and expert level knowledge of the core VMware product line and your specialist areas
Use your VMware and Kubernetes professional certification levels to design and deliver Telco Infrastructure automations, onboard Cloud Native Network Functions and assist in scripted infrastructure projects.
Assist in the development of our consulting service offerings as well as developing white papers and best practices
What is the leadership like for this role? What is the structure and culture of the team like?
Our Team influences the success of each VMware Telco Cloud solution selling and implementation. We are dedicated to the satisfaction and success of our customers and their strategy. We ensure that our customers are successfully implementing their business plans from early stages to adoption, and all the way to a fully functioning telco cloud software-defined solution.
We promote an inclusive atmosphere where your voice will be heard, and where you will be part of a fun, dynamic team working in partnership with each other.
The hiring manager for this role is Davide Roveran, Director WWPS Telco Practice EMEA. His 20+ years expertise has been built from the frontlines with multiple roles in technical solutions consultancy, solution architecture and customer management, having grown and managed different Professional Services organizations.
Davide's management philosophy is about encouraging everyone on the team to be independent thinkers who feel comfortable sharing a different point of view and have fun working together. Davide looks for people who can think out-of-the-box and then execute on a good idea, people which are keen to grow in a very dynamic, challenging and multi-cultural environment.
The core team is made up of several Telco Architects and Senior Consultants located across Europe, Middle East and Africa. The team works flexible hours, arranging schedules to fit business and personal needs.
Where is this role located?
The location of this role is flexible within UK or Italy. Work will be done from an office some days during a week and other days from a non-VMware building.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing group classes
Category : Services and Consulting
Subcategory: Consultant
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
Business Summary
A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.
Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate and innovate, join us as we challenge constraints and problem solve for tomorrow today.
Position Overview
We are searching for a Sales Operations professional with expertise in in both project management and process improvement. This individual will report directly into the Americas Sales Acceleration and Planning Leader. This role is specifically focused on the Fiscal Planning Process (which happens bi-annually at VMware). The role is responsible for the overall Planning Process as well as the sub-processes that support the Planning Process.
Specific responsibilities include
Mange the Fiscal Planning Process, including developing & managing deliverables and timelines across multiple functions & teams
Identify opportunities for process improvement and then work together with key stakeholders to implement changes to those processes
Responsible for documentation, communication, enablement & governance of processes within Fiscal Planning Process
Act as change agent, and process improvement subject matter expert, providing coaching, mentoring, and training to other employees on process improvement methodologies and tools
Required Skills
Skills must consist of a blend of process improvement and project management that come together to allow you to think strategically and look for opportunities to continuously innovate and transform
Demonstrated experience in process improvement within Sales Operations. Experience leading a Business Planning or GTM Planning Process a plus.
Excellent communication, collaboration, problem solving, and time management skills
Strong attention to detail
Experience with Salesforce.com, Tableau or Business Objects and proficiency in Excel, PowerPoint, Visio and Project
Minimum 7 years experience within Sales Operations
Bachelors degree or equivalent experience
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
This job requisition is not eligible for employment-based immigration sponsorship by VMware
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com .
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Sales Operations
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI
This job requisition is not eligible for employment-based immigration sponsorship by VMware.
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you -live and breathe- the VMware core stack of products?
Are your dreams filled with vSphere, vCenter, ESXi, vRealize, vSAN, NSX, and VMware Cloud Foundation?
Do you know what an SDDC is?
Do you look forward to using your Healthcare industry experience?
Do you already have your VCP Certification (or could you get it within the next 90 days)?
Do you live in/near Chicago, Louisville, Indianapolis, or Champaign?
Do you have proven experience with large/global clients?
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer's primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
VMware Certified Professional (VCP)?
Managing customer engagement milestones
Customer Advocate; extraordinary customer liaison
Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value
Understand the customer's relevant business challenges while functioning as a trusted advisor for -best practices- and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?
As part of the Customer Success TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:
Use your tenured expertise with VMware's core stack of products (vCenter, vSphere, ESXi, etc.)
Preferred candidates to have proven experience within the Healthcare Industry
Have VMware Certified Professional Certification (VCP) 5 or greater certification preferred (or be able to get it within 90 days)
Use your validated technical knowledge in at least 1 or more of the following areas: Infrastructure SDDC (vSphere, VCF) or Cloud Environment (Cloud services, VMC/AWS, vCloud director ) or Network Virtualization (NSX) or Automation/Monitoring (vRealize Suite, vRealize Operations Manager, vRealize Automation) or Desktop EUC (Horizon Suite), or Mobility (Workspace ONE) to help your customers to enhance their product adoption pace. Thus, allowing them to achieve their desired ROI from the products that they have.
Help VMware to create 'customers for life' by collaborating and working closely with our Customer Success, Global Support, Development, and Sales teams- all to make sure that we drive outcome-focused value to our customers.
Have measured and proven success in client-facing role
Location: Candidates must live in AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI with the ability to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
Leverage your business insight and problem-solving skills with the ability to influence change
Understanding of consulting processes (project lifecycle, road map alignment)
Use excellent communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel
Provide project leadership, coordination and architectural guidance for the customer's major VMware initiatives
Maintain in-depth technical knowledge of core VMware solutions and future product direction
Build operational improvement plans for your customers
Manage and own contending requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Use your professional skills (Time-management, communication, flexibility, organization, PowerPoint, Word, Excel, thinking outside of the box) to build an effective consulting advisory relationship with the client engineering teams, DevOps, architects, operations teams, and management.
Support your customer's technical queries, solve technical issues and present the art of the possible with technology they have not thought about. You will be also creating with them their custom-tailored technology roadmap.
Use the experience that you gain your experience in the field, you will support the global TAM team (as well as the wider VMware organization), helping all of us to constantly improve.
What is the leadership like for this role? What is the structure and culture of the team like?
Managers of this organization are very supportive of their teams, their success within their role and their career path for the future! Team success is defined by everyone having an equal seat at the table - collaboration and communication is the recipe for TEAM SUCCESS! TAMs are proud of their teams, their customers and what they do at VMware. Everyone is easy to talk to, approachable and willing to help one another. The TAM organization is focused on the success of clients
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
Employee Stock Purchase Plan (ESPP)
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
VMware
Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.
At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html
This job requisition is not eligible for employment-based immigration sponsorship by VMware
For Colorado based candidates the hiring range for this position is typically $79,000-$158,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/ . *Note: Disclosure of Colorado pay and benefits required per sb19-968-.
#LI-HD1
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Technical Account Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky**
TECHNICAL ACCOUNT MANAGER
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you -live and breathe- the VMware core stack of products?
Are your dreams filled with vSphere, vCenter, ESXi, vRealize, vSAN and VMware Cloud Foundation?
Do you already have your VCP Certification (or could you get it within the next 90 days)?
Do you live in/near Southern Michigan or Northern Kentucky?
Do you have proven experience with large clients?
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer's primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success.
You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
First, you complete a 5-week onboarding plan that will be prepared for you
3 months after engaging with your customers, you will be able to articulate their long-term and short-term goals and how they connect to the bigger picture of their business - identifying the gaps that need to be resolved and approving the success plan for them
Between 6-11 months from your joining date, you will be able to present your achievements while performing the plan using the internal tools and deliverables that we will provide to you. Those will drive your TAM service renewal.
Managing customer engagement milestones
Customer Advocate; extraordinary customer liaison
Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value
Understand the customer's relevant business challenges while functioning as a trusted advisor for "best practices" and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?
As part of the Customer Success TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:
Use your tenured expertise with VMware's core stack of products (vCenter, vSphere, ESXi, etc.)
Have VMware Certified Professional Certification (VCP) 5 or greater certification preferred (or be able to get it within 90 days)
Use your validated technical knowledge in at least 1 of the following areas: Infrastructure SDDC (Vsphere, VCF) or Cloud Environment (Cloud services, Vcloud director) or Automation (Vrealise suite, vRA vRO) or Storage (VSAN) or Applications (Tanzu/ Devops/ kubernetes) to help your customers to enhance their product adoption pace. Thus, allowing them to achieve their desired ROI from the products that they have.
Help VMware to create 'customers for life' by collaborating with our Customer Success, Global Support, Development, and Sales teams- all to make sure that we drive outcome-focused value to our customers.
Have measured and proven success in client-facing role
Have proven experience with enterprise-level accounts
Location: Candidates must live in or near Southern Michigan or Northern Kentucky with the ability to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be a few out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
Leverage your business insight and problem-solving skills with the ability to influence change
Understanding of consulting processes (project lifecycle, road map alignment)
Use excellent communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel
Provide project leadership, coordination and architectural guidance for the customer's major VMware initiatives
Maintain high-level technical knowledge of core VMware solutions and future product direction
Build operational improvement plans for your customers
Manage and own contending requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Use your professional skills (Time-management, communication, flexibility, organization, thinking outside of the box) to build an effective consulting advisory relationship with the client engineering teams, DevOps, architects, operations teams, and management.
Support your customer's technical queries, solve technical issues and present the art of the possible with technology they have not thought about. You will be also creating with them their custom-tailored technology roadmap.
Use the experience that you gain your experience in the field, you will support the TAM team (as well as the wider VMware organization), helping all of us to constantly improve.
What is the leadership like for this role? What is the structure and culture of the team like?
Do you like working for a supportive manager that helps you navigate your career while removing roadblocks to your success? Our VMware TAM Organization continues to experience rapid growth and stability, thanks to high customer satisfaction with the TAM program. With this continued growth, there are plenty of opportunities for TAMs at all levels to help us shape and define the role going forward. TAMs frequently help with internal projects or initiatives to continue evolving the TAM role and the impact we have with VMware customers. We exist to ensure our customers have a great experience with our VMware products and solutions.
Where is this role located?
This role is a home-based office position in or near Southern Michigan or Northern Kentucky. Candidate must be able to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be a few out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
Employee Stock Purchase Plan (ESPP)
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
VMware
Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.
At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html. We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html
This job requisition is not eligible for employment-based immigration sponsorship by VMware
#LI-HD1
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Technical Account Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
LOCATION: Candidates MUST live in/near Michigan or Northern Kentucky**
TECHNICAL ACCOUNT MANAGER
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you -live and breathe- the VMware core stack of products?
Are your dreams filled with vSphere, vCenter, ESXi, vRealize, vSAN and VMware Cloud Foundation?
Do you already have your VCP Certification (or could you get it within the next 90 days)?
Do you live in/near Southern Michigan or Northern Kentucky?
Do you have proven experience with large clients?
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer's primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success.
You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
First, you complete a 5-week onboarding plan that will be prepared for you
3 months after engaging with your customers, you will be able to articulate their long-term and short-term goals and how they connect to the bigger picture of their business - identifying the gaps that need to be resolved and approving the success plan for them
Between 6-11 months from your joining date, you will be able to present your achievements while performing the plan using the internal tools and deliverables that we will provide to you. Those will drive your TAM service renewal.
Managing customer engagement milestones
Customer Advocate; extraordinary customer liaison
Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value
Understand the customer's relevant business challenges while functioning as a trusted advisor for "best practices" and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?
As part of the Customer Success TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:
Use your tenured expertise with VMware's core stack of products (vCenter, vSphere, ESXi, etc.)
Have VMware Certified Professional Certification (VCP) 5 or greater certification preferred (or be able to get it within 90 days)
Use your validated technical knowledge in at least 1 of the following areas: Infrastructure SDDC (Vsphere, VCF) or Cloud Environment (Cloud services, Vcloud director) or Automation (Vrealise suite, vRA vRO) or Storage (VSAN) or Applications (Tanzu/ Devops/ kubernetes) to help your customers to enhance their product adoption pace. Thus, allowing them to achieve their desired ROI from the products that they have.
Help VMware to create 'customers for life' by collaborating with our Customer Success, Global Support, Development, and Sales teams- all to make sure that we drive outcome-focused value to our customers.
Have measured and proven success in client-facing role
Have proven experience with enterprise-level accounts
Location: Candidates must live in or near Southern Michigan or Northern Kentucky with the ability to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be a few out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
Leverage your business insight and problem-solving skills with the ability to influence change
Understanding of consulting processes (project lifecycle, road map alignment)
Use excellent communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel
Provide project leadership, coordination and architectural guidance for the customer's major VMware initiatives
Maintain high-level technical knowledge of core VMware solutions and future product direction
Build operational improvement plans for your customers
Manage and own contending requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Use your professional skills (Time-management, communication, flexibility, organization, thinking outside of the box) to build an effective consulting advisory relationship with the client engineering teams, DevOps, architects, operations teams, and management.
Support your customer's technical queries, solve technical issues and present the art of the possible with technology they have not thought about. You will be also creating with them their custom-tailored technology roadmap.
Use the experience that you gain your experience in the field, you will support the TAM team (as well as the wider VMware organization), helping all of us to constantly improve.
What is the leadership like for this role? What is the structure and culture of the team like?
Do you like working for a supportive manager that helps you navigate your career while removing roadblocks to your success? Our VMware TAM Organization continues to experience rapid growth and stability, thanks to high customer satisfaction with the TAM program. With this continued growth, there are plenty of opportunities for TAMs at all levels to help us shape and define the role going forward. TAMs frequently help with internal projects or initiatives to continue evolving the TAM role and the impact we have with VMware customers. We exist to ensure our customers have a great experience with our VMware products and solutions.
Where is this role located?
This role is a home-based office position in or near Southern Michigan or Northern Kentucky. Candidate must be able to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be a few out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
Employee Stock Purchase Plan (ESPP)
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
VMware
Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.
At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html. We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html
This job requisition is not eligible for employment-based immigration sponsorship by VMware
#LI-HD1
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Technical Account Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
***LOCATION: Candidates MUST live in one of the following states: AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI
This job requisition is not eligible for employment-based immigration sponsorship by VMware.
The Elevator Pitch: Why will you enjoy this new opportunity?
Do you -live and breathe- the VMware core stack of products?
Are your dreams filled with vSphere, vCenter, ESXi, vRealize, vSAN, NSX, and VMware Cloud Foundation?
Do you know what an SDDC is?
Do you look forward to using your Healthcare industry experience?
Do you already have your VCP Certification (or could you get it within the next 90 days)?
Do you live in/near Chicago, Louisville, Indianapolis, or Champaign?
Do you have proven experience with large/global clients?
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer's primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
VMware Certified Professional (VCP)?
Managing customer engagement milestones
Customer Advocate; extraordinary customer liaison
Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value
Understand the customer's relevant business challenges while functioning as a trusted advisor for -best practices- and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?
As part of the Customer Success TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:
Use your tenured expertise with VMware's core stack of products (vCenter, vSphere, ESXi, etc.)
Preferred candidates to have proven experience within the Healthcare Industry
Have VMware Certified Professional Certification (VCP) 5 or greater certification preferred (or be able to get it within 90 days)
Use your validated technical knowledge in at least 1 or more of the following areas: Infrastructure SDDC (vSphere, VCF) or Cloud Environment (Cloud services, VMC/AWS, vCloud director ) or Network Virtualization (NSX) or Automation/Monitoring (vRealize Suite, vRealize Operations Manager, vRealize Automation) or Desktop EUC (Horizon Suite), or Mobility (Workspace ONE) to help your customers to enhance their product adoption pace. Thus, allowing them to achieve their desired ROI from the products that they have.
Help VMware to create 'customers for life' by collaborating and working closely with our Customer Success, Global Support, Development, and Sales teams- all to make sure that we drive outcome-focused value to our customers.
Have measured and proven success in client-facing role
Location: Candidates must live in AZ, CA, CO, IL, IN, KY, MO, NV TN, UT, WI with the ability to travel up to 30% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be out of state client visits and/or 3-4 conferences or training that require travel throughout the year once COVID travel restrictions are lifted)
Leverage your business insight and problem-solving skills with the ability to influence change
Understanding of consulting processes (project lifecycle, road map alignment)
Use excellent communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel
Provide project leadership, coordination and architectural guidance for the customer's major VMware initiatives
Maintain in-depth technical knowledge of core VMware solutions and future product direction
Build operational improvement plans for your customers
Manage and own contending requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Use your professional skills (Time-management, communication, flexibility, organization, PowerPoint, Word, Excel, thinking outside of the box) to build an effective consulting advisory relationship with the client engineering teams, DevOps, architects, operations teams, and management.
Support your customer's technical queries, solve technical issues and present the art of the possible with technology they have not thought about. You will be also creating with them their custom-tailored technology roadmap.
Use the experience that you gain your experience in the field, you will support the global TAM team (as well as the wider VMware organization), helping all of us to constantly improve.
What is the leadership like for this role? What is the structure and culture of the team like?
Managers of this organization are very supportive of their teams, their success within their role and their career path for the future! Team success is defined by everyone having an equal seat at the table - collaboration and communication is the recipe for TEAM SUCCESS! TAMs are proud of their teams, their customers and what they do at VMware. Everyone is easy to talk to, approachable and willing to help one another. The TAM organization is focused on the success of clients
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
Employee Stock Purchase Plan (ESPP)
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
VMware
Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.
At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html
This job requisition is not eligible for employment-based immigration sponsorship by VMware
For Colorado based candidates the hiring range for this position is typically $79,000-$158,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/ . *Note: Disclosure of Colorado pay and benefits required per sb19-968-.
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This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Technical Account Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
Business Summary
A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.
Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate and innovate, join us as we challenge constraints and problem solve for tomorrow today.
Position Overview
We are searching for a Sales Operations professional with expertise in in both project management and process improvement. This individual will report directly into the Americas Sales Acceleration and Planning Leader. This role is specifically focused on the Fiscal Planning Process (which happens bi-annually at VMware). The role is responsible for the overall Planning Process as well as the sub-processes that support the Planning Process.
Specific responsibilities include
Mange the Fiscal Planning Process, including developing & managing deliverables and timelines across multiple functions & teams
Identify opportunities for process improvement and then work together with key stakeholders to implement changes to those processes
Responsible for documentation, communication, enablement & governance of processes within Fiscal Planning Process
Act as change agent, and process improvement subject matter expert, providing coaching, mentoring, and training to other employees on process improvement methodologies and tools
Required Skills
Skills must consist of a blend of process improvement and project management that come together to allow you to think strategically and look for opportunities to continuously innovate and transform
Demonstrated experience in process improvement within Sales Operations. Experience leading a Business Planning or GTM Planning Process a plus.
Excellent communication, collaboration, problem solving, and time management skills
Strong attention to detail
Experience with Salesforce.com, Tableau or Business Objects and proficiency in Excel, PowerPoint, Visio and Project
Minimum 7 years experience within Sales Operations
Bachelors degree or equivalent experience
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
This job requisition is not eligible for employment-based immigration sponsorship by VMware
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com .
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Sales
Subcategory: Sales Operations
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2022-10-07
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.