Company Detail

Job Description

Purpose of Job

Responsible for providing support to the senior-most leaders through the prioritization and coordination of key deliverables and activities that drive interpretation of business operations and/or Centers of Excellence (CoE) analyses and initiatives, and the development of appropriate action plans and responses to address business issues and/or compliance and regulatory issues. Assists in the development and implementation of strategic and operational plans that drive success within key results areas. Acts as liaison between business operations, both within and across CoSAs, enterprise CoEs and the CoSA staff member. Provides moderate communications support to senior leadership for Board/Council/Committees, strategic or operational planning events, monthly business meetings, and/or compliance and regulatory requirements.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA, Colorado Springs, CO or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies.

• Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results.

• Evaluates the relevance of messages for intended audience and ensures consistency and accuracy.

• Provides advice and guidance and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member.

• Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied.

• Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements.

• Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences.

Minimum Qualifications:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of project/program management experience supporting senior level executives, corporate event planning and/or managing executive level communications.

• Ability to build strong relationships and to work with all levels within the organization.

• Experience developing executive level briefings in support of EC, CEO and BoD deliverables.

• Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines.

• Demonstrated ability to manage confidential information.

• Ability to interact and collaborate positively with executive leadership and communicate concepts clearly.

• Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint.

Preferred Qualifications:

• Current or prior experience working in an Executive Operational Planning, Legal Analyst, or Paralegal role.

• 2 or more years of experience with taking/drafting detailed and critical minutes for important meetings.

• 2 or more years of experience working with or around Boards of Directors and/or management committees.

• 2 or more years of experience with project management and organization.

• 2 or years of experience working in Banking or Financial Services Industry, preferable within risk management, compliance, and/or legal.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200 - $144,500 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is NOT available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Provides risk management support for a line of business or staff agency in key risk identification, measurement, monitoring, control and reporting, and the understanding and management of risk through appropriate practices and processes. Assess and oversee enterprise and business exposures including key and emerging risks. Monitors the risk and control environment and provides effective challenge to internal and external stakeholders to ensure that exposures are kept at acceptable levels. Escalates and reports risks to the appropriate governance bodies. Leads and executes complex initiatives and cross functional teams within the Chief Risk Office and across the Enterprise that drive problem resolution. Leverages broad enterprise knowledge and/or expert knowledge of core business discipline(s), products, and processes.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Colorado Springs, CO or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and seeks key stakeholders across the enterprise to support the identification, assessment, aggregation and the overall management of risks and controls.

• Presents findings and recommendations to various levels of leadership.

• Routinely communicates results of risk assessments to governance committees, business process owners and various levels of leadership and influences decision making.

• Develops process and procedures for successful implementation of new risk policies, practices, appetites, and solutions to ensure holistic understanding and management of risks according to industry best practice.

• Develops strategies, tools, and methodologies to measure, monitor, and report risks.

• Applies expert knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.

• Leads, assembles, and facilitates cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.

• Serves as the point of contact for senior risk leadership on projects and special management requests that often impact the enterprise or core operating area.

• Formulates and reviews stress test plans for a line of business or the enterprise.

• Evaluates results, and frames contingency plans in partnership with key business stakeholders.

• Crafts key communications to be delivered to executives and board members.

Minimum Requirements:

• Bachelor's degree in Risk Management, Business, Finance, or a related field OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (12 or more years of related experience without a degree)

• 8 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area OR advanced degree/designation in Risk Management, Business, Finance, or other discipline relevant to risk management and 6 years of work experience in a discipline relevant to risk management.

• Advanced risk management experience in a complex institution and/or highly matrixed environment.

• Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.

• Experience leading and directing work with both internal and external partners in a highly collaborative environment.

• Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.

• Proactively identifies potential concerns and follows-up to resolve issues.

• Advanced knowledge of Microsoft Office products including Excel and PowerPoint.

Preferred Experience:

• 4 or more years of experience at a large financial institution executing an enterprise-wide operational risk management program that adheres to regulatory requirements and expectations.

• 2 or more years of experience work with property and casualty insurance aspects of a large Financial Institution in the Information Security (Risk) and/or Data Mgt. area.

• Deep business acumen in the areas of operational risk, bank and insurance operations, industry practices and emerging trends

• In-depth knowledge of cyber security, information security (knowledge in most domains), fraud risk management, data risk management.

• Proven ability to effectively assess process, risk, and controls, identify emerging risks and issues, analyze large bodies of risk data, and communicate results in a concise and comprehensive manner to multiple stakeholders across the organization.

• Strong verbal and written communication skills

• CISSP, CISM, and or CRISC or related information security or risk certifications.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is NOT available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Change Partner Senior to join our team.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA, Colorado Springs, CO or Charlotte, NC. This position also has the option to be remote.

This role plays a key role in ensuring strategic initiatives are implemented with maximum effectiveness by ensuring stakeholder buy-in, employee adoption and overall organizational readiness. The team focuses on the people side of change and partners to create and implement change management strategies and plans that optimize employee adoption.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Participates in or leads a cross-functional team of Change Management and readiness resources to understand, plan, manage and sustain change and ensure client success. Guides work performed by Change Management and partner resources assigned to a specific change effort.

• Partners with Change Management team to understand a change initiative, identify integration points and impacted audiences and assess the impact of the change.

• Leads work to create change management strategy to include sustainment plan. Consults on implementation of change plan and adjusts for resistance and acceptance of change.

• May develop change strategy and conduct change impact and readiness assessment to identify key changes or readiness gaps that will impact the organization; develop and execute change management activities to support the transition.

• Coaches and influences executive business owners to lead change in a highly matrixed organization. May mentor more junior change partners.

Minimum Qualifications:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of directly related experience such as organizational change management, communication, organizational development, marketing, human resources and/or project delivery and accountability for complex tasks and/or projects; 2 years must include change management experience; OR if Advanced Degree, 4 years of related experience, as previously referenced and 2 years must include change management experience.

• Advanced knowledge of project management and/or change management function/discipline and demonstrated application of knowledge, skills and abilities towards work products.

• Experience partnering for client's success, organizational savvy and politics and applying emotional intelligence, organizational savvy and politics, overcoming resistance to change, and coaching/influencing leaders.

• Strong verbal and written communication skills to include ability to develop communications materials for multiple audiences.

• Understanding of project management methodologies delivery and principles.

• Working knowledge of risk and regulatory requirements.

Preferred Qualifications:

• 6 years demonstrated experience delivering people and organizational change management solutions for strategy, digital, and/or human-centered design functions initiated by business leaders and their technology delivery solutions.

• Certification in change management (ACMP and/or PROSCI).

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $ 106,800 - $192,300 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are looking for a Manager, Business Risk & Controls for the Bank and specifically the Issue Management group.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager.

Since this is mapped Hybrid, ideally you will live within commuting distance of any of the USAA offices. San Antonio, Texas or Charlotte, North Carolina, or Tampa, Florida or Plano, Texas or Phoenix, Arizona or Colorado Springs, Colorado. However, remote can be considered.

Manages a team of Business Controls Specialists responsible for providing centralized operational support through internal process review, quality audits, and testing to ensure operational risks are appropriately identified and controls are working as designed. Motivates staff toward the attainment of departmental goals and develops employees through regular coaching and feedback that leads to improved results. In addition, the Manager ensures compliance with all prescribed internal policies and all applicable regulatory requirements.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Develops employees and provides coaching and feedback to facilitate professional development.

• Assesses training requirements for incumbents, team members and the business.

• Evaluates individual training needs and promotes the development of effective team relationships.

• Oversees and monitors the day-to-day review, monitoring and testing of controls in an audit capacity and procedures associated with products, services, customers and operations.

• Advocates for and guides employees through the utilization of quality methods and tools to identify, analyze, improve, and implement business solutions.

• Identifies opportunities to improve operational effectiveness within the team and with the business.

• Designs and implements operating procedures that provides improved services and enhanced internal efficiencies.

• Maintains advanced knowledge of changes in regulations, and the industry that may impact operations. May oversee responses to external regulatory inquiries and/or internal inquiries as necessary.

• Oversees the design, assessment, implementation and/or administration of complex quality assurance programs, practices and policies.

Minimum Education:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

• 6 or more years of operations, process experience, quality assurance or quality improvement.

• 2 or more years of leadership experience.

• Advanced knowledge of relevant regulatory compliance, industry regulations and regulatory data sources required.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards.

Preferred:

• Experience Leading or Managing a Production Line

• Strong experience with Issue Management

• Experience with Transactional Testing

• Controls Testing (design and operational effectiveness)

• Internal Auditing (test design and execution)

• Root Cause Analysis- Risk Mitigation and Sustainability

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200 - $175,000.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Relocation assistance is not available for this position.

#fsb

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Lead Designer for our Plano, San Antonio, Austin, Charlotte, Colorado Springs, Tampa or Charlotte facility. This person may also work remotely with occasional travel as requested.

The Lead Designer role will be focused on leading modernization efforts to improve mobile banking experiences at USAA. The candidate selected will lead designers through multiple workstreams across native (iOS and Android) and responsive web technologies while working closely with product development teams. USAA is focused on finding new ways to meet member needs and after 100 years of service to the military community, USAA is looking forward to the next 100 years of digital innovation.

Additionally, leads high-performing, cross-organizational teams by applying expert knowledge and experience in the practice of human-centered design. Synthesizes the work of multi-disciplinary teams to deliver a unified design vision for complex Member and Employee experiences in a data-informed, agile environment. Demonstrates the value of design by building trust-based relationships that drive the alignment of stakeholders across projects, teams, and functions.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Acts as a strategic partner to business and technology stakeholders to identify business problems and technical constraints, present strategic ideas, and demonstrate a solution's potential success for highly complex cross-organizational projects.

• Lead facilitates a cross-functional understanding of business problems and potential design solutions using human-centered design sessions and group discussions to achieve actionable outcomes.

• Manages multiple workstreams from discovery to implementation, expertly balancing efforts, priorities, and partnerships for each.

• Leads the development and facilitation of human-centered research efforts, the synthesis of research findings and the generation of insights.

• Leads the design team through the execution of holistic member experiences leveraging expert knowledge of interaction design, visual design, and/or content design.

• Applies design expertise and articulates ideas and solutions using a range of storytelling techniques to consistently and effectively inspire and compel audiences to align on direction.

• Mentors developing designers across the Chief Design Office. Provides constructive day-to-day feedback and guidance to team members, while helping to frame long-term areas of growth that support their individual goals.

• Applies an expert understanding of human-centered and service design practices and can influence how these methods are practiced at USAA.

• Stays abreast of current digital and mobile technology trends, in the area of application architecture with best practices within the digital development ecosystem

Minimum requirements:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of relevant, on-the-job experience in a Product Design, UX Design, Service Design or Design Research role delivering complex design systems for web and native applications.

• Subject matter expertise designing and supporting digital products inside an Agile environment using human-centered design principles, methods and problem-solving strategies.

• Mastery of product design, user interface and interaction design, visual design, storytelling, and prototyping

• A portfolio that demonstrates subject matter expertise designing digital experiences for mobile and web-based applications.

• Expert facilitation, collaboration and consensus-building skills, with extensive experience driving strategic alignment for cross-functional teams and Senior/Executive leaders.

• Subject matter expert skills in standard applications, including Sketch, InVision (or comparable prototyping tools), Adobe CC and Microsoft Office Suite.

• Demonstrated expert understanding of new technologies and industry best practices while experimenting to create new and innovative patterns.

• Demonstrated expertise designing user interfaces for web and mobile applications (iOS, Android, etc.)

• Excellent written and verbal communication skills, interpersonal skills, time management skills and strong attention to detail.

• Demonstrates a strategic mindset by decomposing complex problems into a clear and achievable workstream requiring limited support and direction for decision making.

• Highly organized, with the ability to work on multiple projects/task at once while leading a diverse group of employees.

Preferred experience:

• Lead strategy and execution of design throughout the product lifecycle within an agile environment while navigating multiple workstreams under a regulated industry.

• Extensive client and/or business relationship management with product owners and development teams

• Actively plan and facilitate Human-Centered Design methodologies, research, and workshops with cross-functional partners at all levels.

• Balance creativity with structure in a collaborative environment that includes research, design, development, and product management.

• Systems thinker who can see beyond the problem at hand and consider the interplay between different parts of the system to connect the dots of a holistic experience.

• Proven experience fostering healthy teams and trust in a collaborative environment.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $ 117,600 - $ 211,700*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a dedicated Product Development Director to support the Real Estate Product Development team. This role will be responsible for developing and launching new mortgage products, identifying and developing enhancements to existing products, and engaging with mortgage insurance vendors and agencies (Fannie Mae, Freddie Mac, VA, Ginnie Mae, etc).

This role requires someone that can see and seize opportunities in the mortgage product marketplace; working with stakeholders across the enterprise to increase the value of the product line to our members and the association.

This role will report to the Director of Real Estate Product Development in the Real Estate Capital Markets organization.

Accountable for developing new products, overseeing and managing the launch and maturation of new mortgage products. Formulates and executes the mortgage product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing mortgage products.

LOCATION - USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, Tampa, FL, Colorado Springs, CO or Charlotte, NC. [This position also has the option to be remote.]

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Leads development and launch of new and innovative mortgage product offerings as well as auxiliary/enhanced features/services for existing products.

• Leverages internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.

• Partners with Marketing to define go-to-market and value proposition strategy of products/features.

• Develops recommendations to launch new products and the evaluation and decision to buy/build or ally.

• Develop and strengthen relationships with external partners including, but not limited to mortgage insurance vendors, Fannie Mae, Freddie Mac, and Ginnie Mae, VA

• Acts as product SME on features and services and collaborates with business partners to provide recommendations.

• Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g. trends, results, etc.)

• Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities and product enhancements.

• Contributes to decisions regarding product pricing and profitability.

• Provides support regarding all aspects of Product Life Cycle.

• Approves and provides support in developing, editing and distributing product communications.

• Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulations.

Minimum Qualifications:

• Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years total).

• 8 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.

• 3 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).

• 2 years of Data Visualization experience (i.e. Tableau).

• Experience developing products, systems, and processes in the mortgage industry

• Knowledge of relevant laws and regulations (i.e. FDIC, CFPB, OCC).

• Expert experience in creating product briefings and presenting to executive leadership.

• Experienced in market research to create product roadmap, make product decisions and iterate rapidly.

• Knowledge of applicable product related regulations, and risk and compliance requirements.

• Knowledge of federal laws, rules, and regulations to include: HMDA, TILA/REG Z, RESPA, FDPA, Reg B, SCRA.

Preferred Qualifications:

• 4+ years experience in Real Estate Mortgage.

• 2+ years Mortgage Product Management or Development experience.

• Experience working directly with mortgage insurance vendors and agencies (Fannie Mae, Freddie Mac, and Ginnie Mae, VA).

• 2+ years direct leadership or team lead experience.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

#FSB

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

We are seeking an experienced Compliance Risk Manager Lead, to work from one of our regional offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Colorado Springs, CO, or Charlotte, NC facility. This person may also work remotely in a 100% Remote Work Environment.

Provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are performed in accordance with regulatory requirements. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.

Job Requirements

Primary Responsibilities:

• Anticipates and identifies future needs, opportunities, and potential compliance solutions, and leads cross-functional teams through the problem resolution process.

• Assesses results of data analyses, provides credible challenge, and recommends innovative compliance solutions.

• Develops, designs, and delivers compliance strategies to influence business leadership on effective solutions and may represent leadership on complex issues.

• Maintains and expands expert knowledge of the competitive/regulatory landscape and the company's key challenges.

• May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.

• Implements compliance risk management activities in accordance with enterprise compliance standards.

• Serves as the technical guide regarding compliance laws and regulations and provides direction to others on complex issues.

Minimum Qualifications:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (12 years total).

• 8 or more years relevant experience in compliance, risk, legal or audit within the financial services or insurance industry.

• Demonstrated experience working in a highly regulated environment.

• Expert knowledge of relevant industry regulations and regulatory compliance in a specific area.

• Advanced knowledge of compliance laws, regulations, and regulatory expectations.

• Shown ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.

• Proven ability to communicate effectively at all levels of management.

• Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

Preferred Qualifications:

• Experience performing SLOD oversight at a large complex financial institution, including execution of compliance risk assessments and compliance monitoring activities.

• Solid understanding of Compliance Management Systems (CMS) to include issues management, regulatory change management, policies and procedures, and risk and control identification.

• Strong (oral and written) communication with partners/executive leadership to provide effective reporting and guidance on compliance risk matters.

• Certified Regulatory Compliance Manager (CRCM) preferred but not required.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $ 106,800-$192,300 .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning, and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

ABOUT USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Conducts internal or external fraud investigations and files regulatory reports according to legal requirements while ensuring adherence to all applicable deadlines. Completes interviews with internal and external parties. Performs mitigation and remediation activities while utilizing multiple applications and platforms in support of fraud operation activities to alleviate any potential negative impact to members and/or the organization.

[OPTIONAL HYBRID ]USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX or Phoenix, AZ.

Job Requirements

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Conducts less complex fraud investigations of suspected or known criminal activity, which includes cases of less severity, cases with less member accounts and transactions, or limited to one fraud type.

• Reviews monetary and non-monetary fraud transactions, conducts interviews, and analyzes transaction data to detect fraudulent or unusual patterns and trends in support of the investigative process.

• Performs thorough analysis of evidence; assesses veracity of information compiled, to include documentary materials and results of interviews, to develop investigative conclusions.

• Utilizes knowledge of the Bank Secrecy Act, USA Patriot Act, applicable laws and regulations, company policies and best practices in the investigative field to organize investigative results,

• Prepares cases for criminal prosecution, obtains and preserves evidence, and presents evidence to appropriate law enforcement agencies for prosecution.

• May provide testimony to the grand jury and trial courts and file regulatory reports as necessary.

• Identifies and partners with tenured Investigators to resolve issues; identifies appropriate issues for escalation such as fraudulent trends, vulnerabilities causing increased fraudulent activity and/or larger than normal losses.

• Serves as a liaison with law enforcement agencies and other institutions to ensure USAA is informed of all relevant potential risks.

Minimum Qualifications:

• Bachelor's Degree; OR 4 years of related financial services or federal, state, local, or military law enforcement investigations experience (6 years of minimum years of experience may be substituted in lieu of degree).

• 2 years of experience in financial services investment, or financial crimes.

• Basic understanding of the Bank Secrecy Act, USA Patriot Act, and other applicable laws and regulations.

• Intermediate knowledge of Microsoft Office.

• Strong oral and written communication skills.

• Strong analytical experience.

Preferred Qualifications:

• 1+ year(s) of experience with Suspicious Activity Reports (SAR)

• Federal, State, or Local Law Enforcement Experiences

• Certified Fraud Examiner (CFE)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $46,000-$82,900 .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards .

Relocation assistance is not available for this position.

#FSB

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Guidewire Engineer - Senior Level for our Phoenix, Plano or San Antonio facility. This individual may also work remotely, with occasional travel as requested.

This positions will provide support to the Property and Casualty, Claims business with an opportunity to significantly impact organizational growth and effectiveness through delivering best in class technology solutions aligned to the Guidewire Insurance Suite of products. This position will be working on modernizing the Claims systems for USAA. They will be a member of a scrum team in a highly collaborative environment, working within and across the team to deliver quality software.

Engaged in all phases of the software systems and application development lifecycle which include; gathering and analyzing requirements, designing, testing, documenting and implementing software, responding to outages. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Design, develop, code, and test complex technical solutions across many technologies to tie together existing systems and tools.

• Lead code/design reviews with team to ensure smooth daily operations and accurate planning.

• Develop complex algorithms to solve business needs

• Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions.

• Mentors' engineers, coach engineers on design, development, and maintenance of systems; Review teammates' code

• Influence architecture, quality standards and understand, identify, measure across entire solution

• Identify system performance issues and optimize solution

Minimum requirements:

• Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree

• 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).

• 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.

• Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL

• Demonstrated experience researching technical issues and generating creative/innovative solutions.

• Demonstrated experience addressing production issues by troubleshooting applications and systems.

• Experience articulating technical challenges and solutions

• Demonstrate strong knowledge of security coding practices and secure system fundamentals

Preferred experience:

• Working experience with SAFe Agile

• Working experience with AWS cloud GW implementation

• Working experience in setting up proactive monitoring/alerting and troubleshooting/fixing production issues

• Knowledge of Claims Insurance Domain

• Associate (or higher) Certified in Guidewire ClaimCenter 10.0

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $106,800.00 - $192,300*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Within defined guidelines and framework, responsible to adjust auto non-injury insurance claims presented by or against our members to include the end to end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service, in a contact center environment, through setting appropriate expectations, proactive communications, advice, and empathy.

Job Requirements

Let's do something that really matters.

We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!

It is all about learning and growing.

Are you a military veteran or military spouse interested in serving the community you know so well? Our Claims Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out to help you build a lasting career and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs!

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work in a hybrid model where you can work from home 2 days a week.

Job Requirements

We are currently seeking dedicated professionals to work in our San Antonio office for future claims customer service opportunities in 2022. Work schedule times will vary and may include some weekends. We have new training classes starting every month. Military veterans and spouses/domestic partners are highly encouraged to apply.

As a Claims Adjuster in Auto Non-Injury, you'll work under supervision to investigate, evaluate, negotiate, and adjust low to moderately complex claims presented by or against our insureds to confirm coverage, resolve legal liability and equitably settle/defend in compliance with all state regulatory requirements. In this role, you will make a difference to our members as you recognize life events, understand needs, and provide advice to deliver appropriate solutions to the member.

Primary Responsibilities:

• Acquires and applies basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the USAA claim handling process and procedures.

• Provides claims service via internal channels (phone/fax/email/mail) to members and third-party customers.

• Adjusts low to moderately intricate Auto claims.

• Seeks mentorship from team members to resolve issues and identify appropriate issues for additional review.

• Partners with/ advises vendors and business partners to facilitate claims resolution.

• Contributes to business goals, performance measurements, and efficiently uses tools & technology.

• Supports workload surges and catastrophe operations during designated catastrophic events.

Minimum Qualifications:

• High School Diploma or GED

• Ability to communicate clearly and professionally with members by phone, fax and email to process information for claims

• Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire (USAA provides study materials and the training environment to assist you with the licensing exam)

Preferred Qualifications:

• US military experience through military service or a military spouse/domestic partner

• Bachelor's degree

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The hiring range for this position is: $47,840 - $49,840.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: Addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a hardworking and talented Senior Financial Reporting Analyst for our Charlotte, NC or San Antonio, TX facility.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX or Charlotte, NC.

The person selected for this role will serve as key contributor in preparation and delivery of financial statements and regulatory reports and analysis used by internal and external stakeholders to meet regulatory and compliance reporting requirements. Proven ability to perform appropriate research, prepare and review complex financial and regulatory reports, solve problems and completes significant business and operational analytics while adhering to internal controls over financial reporting. Supports audits and examinations and interacts frequently with internal and external auditors and regulatory examiners.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identify and manage existing and emerging risks that stem from business activities and the job role.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follow written risk and compliance policies and procedures for business activities.

• Develops and implements processes to facilitate the end-to-end delivery of complex financial and regulatory reporting to include Bank Holding Company reporting, Enterprise GAAP reporting, P&C and Life Insurance STAT reporting, and / or investment reporting.

• Acquires and applies demonstrated knowledge of appropriate and applicable industry practices and USAA business and products relevant impacting the financial statements.

• Applies professional skepticism to Interpret and understand financial results and regulatory information as well as business and financial statement interrelationships, and provide informed, proactive analysis and business insights for analytical review to enable effective decision-making for financial and regulatory reporting.

• Prepares and reviews complex financial and regulatory reports in addition to audited statements and support schedules.

• Performs procedures and identifies and implements improvements in accordance with internal controls over financial reporting.

• Interacts regularly with management, regulatory agencies, and business partners (i.e., internal and external audit, treasury, compliance and legal, etc.) to ensure appropriate discussion and execution of requisite actions.

• Monitors, analyzes and interprets new, proposed and changes to financial reporting requirements to determine the impact to USAA.

• Serves as an advisor to management and serves as valued and trusted resource to team members as well as a mentor to peers and team members.

• Drafts and delivers disclosures, technical memos, and delivers presentations and other supporting documentation

• Partners with areas across the enterprise to ensure correct and timely receipt of supporting information.

• Plans and prioritizes maintenance of processes, procedures, tools and resources.

Minimum Requirements:

• Bachelor's degree in Accounting, Finance, or related discipline: 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• Minimum of 6 years' experience preparing and delivering financial statements and regulatory reports in the financial services industry, Bank Holding Company, or relevant work experience.

• Minimum of 4 years' experience conducting research and preparing business and operational financial analysis.

• Expert knowledge of applicable Microsoft Office applications including Excel

• Strong knowledge of Generally Accepted Accounting Principles (GAAP).

Preferred Experience:

• Master's degree in Finance, Accounting, or Business Administration (MBA).

• Certified Public Accountant (CPA).

• Financial services industry experience in Banking or Insurance

• WDesk application experience

• Ability to coordinate and work cross-functionally with other business units, including the lines of business, legal and compliance.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200 - $158,900.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a hardworking and talented Senior Financial Reporting Analyst for our Charlotte, NC or San Antonio, TX facility.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX or Charlotte, NC.

The person selected for this role will serve as key contributor in preparation and delivery of financial statements and regulatory reports and analysis used by internal and external stakeholders to meet regulatory and compliance reporting requirements. Proven ability to perform appropriate research, prepare and review complex financial and regulatory reports, solve problems and completes significant business and operational analytics while adhering to internal controls over financial reporting. Supports audits and examinations and interacts frequently with internal and external auditors and regulatory examiners.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identify and manage existing and emerging risks that stem from business activities and the job role.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follow written risk and compliance policies and procedures for business activities.

• Develops and implements processes to facilitate the end-to-end delivery of complex financial and regulatory reporting to include Bank Holding Company reporting, Enterprise GAAP reporting, P&C and Life Insurance STAT reporting, and / or investment reporting.

• Acquires and applies demonstrated knowledge of appropriate and applicable industry practices and USAA business and products relevant impacting the financial statements.

• Applies professional skepticism to Interpret and understand financial results and regulatory information as well as business and financial statement interrelationships, and provide informed, proactive analysis and business insights for analytical review to enable effective decision-making for financial and regulatory reporting.

• Prepares and reviews complex financial and regulatory reports in addition to audited statements and support schedules.

• Performs procedures and identifies and implements improvements in accordance with internal controls over financial reporting.

• Interacts regularly with management, regulatory agencies, and business partners (i.e., internal and external audit, treasury, compliance and legal, etc.) to ensure appropriate discussion and execution of requisite actions.

• Monitors, analyzes and interprets new, proposed and changes to financial reporting requirements to determine the impact to USAA.

• Serves as an advisor to management and serves as valued and trusted resource to team members as well as a mentor to peers and team members.

• Drafts and delivers disclosures, technical memos, and delivers presentations and other supporting documentation

• Partners with areas across the enterprise to ensure correct and timely receipt of supporting information.

• Plans and prioritizes maintenance of processes, procedures, tools and resources.

Minimum Requirements:

• Bachelor's degree in Accounting, Finance, or related discipline: 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• Minimum of 6 years' experience preparing and delivering financial statements and regulatory reports in the financial services industry, Bank Holding Company, or relevant work experience.

• Minimum of 4 years' experience conducting research and preparing business and operational financial analysis.

• Expert knowledge of applicable Microsoft Office applications including Excel

• Strong knowledge of Generally Accepted Accounting Principles (GAAP).

Preferred Experience:

• Master's degree in Finance, Accounting, or Business Administration (MBA).

• Certified Public Accountant (CPA).

• Financial services industry experience in Banking or Insurance

• WDesk application experience

• Ability to coordinate and work cross-functionally with other business units, including the lines of business, legal and compliance.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200 - $158,900.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Promotes risk-awareness and the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls; including, risk and control self-assessments, identification, and evaluation of control effectiveness, internal and external audits and regulatory exams, and monitoring of business divisions to minimize risk exposures and strengthen the overall control environment. Leads risk assessment data and identifies key data-driven insights tied to first line of defense.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured and controlled.

• Follows written compliance policies, standards, and procedures for business activities.

• Advises and leads all aspects of multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to oversight of procedures/process, risk control self-assessments, control design, and new product or process risk assessments and control identification.

• Applies a comprehensive understanding of regulatory compliance to includes business strategies and solutions.

• Designs solutions for unanswered business questions and anticipates future business needs.

• Influences and develops innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts.

• Owns the most complex projects involving cross-functional areas.

• Defines and outlines innovative approaches to problem resolution and leads project team from concept through implementation.

• Counsels senior management on the status of their control environment related to risk identification and control weaknesses.

• Identifies critical areas to monitor and advances issues and findings to appropriate partners.

• Serves as a primary resource to cross functional team members and advises on risk mitigation opportunities.

• Stays informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 8 years' experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities or other relevant industry; OR 8 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 6 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities; OR PhD in a risk management or quantitative field, and 4 years of experience Risk Control Self-Assessment (RCSA), control design and documentation related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards

Preferred Qualifications:

• Leading/maintaining a process, risk and control inventory

• Experience with control identification and design

• Experience with risk metrics such as Key Risk Indicators

• Experience with change management risk assessments

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800-192,300*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, internal and external audits and regulatory exams, and monitoring of business divisions to minimize risk exposures and strengthen the overall control environment. Leverages risk assessment data and identifies key data-driven insights.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured and controlled.

• Follows written compliance policies, standards, and procedures for business activities.

• Leads and drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include risk control self-assessments, procedure governance, control design, new product or process control identification.

• Performs ongoing supervision and oversight of controls and shares knowledge with team members to evaluate the effectiveness of established business controls.

• Responsible for risk data analysis, report preparation and trend analysis, applying business intelligence tools.

• Anticipates business needs and proactively finds opportunities to improve the control environment through practical insights.

• Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with frameworks.

• Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.

• Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and advances issues and findings to appropriate partners.

• Provides control oversight to ensure compliance with laws and regulations.

• Serves as a primary resource to team members.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 6 years' experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities in a financial services operating environment or other relevant industry; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards.

Preferred Qualifications:

• Leading/maintaining a process, risk and control inventory

• Experience with control identification and design

• Experience with risk metrics such as Key Risk Indicators

• Change management risk assessments

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200.-$144,500* .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits,

adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, internal and external audits and regulatory exams, and monitoring of business divisions to minimize risk exposures and strengthen the overall control environment. Leverages risk assessment data and identifies key data-driven insights.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured and controlled.

• Follows written compliance policies, standards, and procedures for business activities.

• Leads and drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include risk control self-assessments, procedure governance, control design, new product or process control identification.

• Performs ongoing supervision and oversight of controls and shares knowledge with team members to evaluate the effectiveness of established business controls.

• Responsible for risk data analysis, report preparation and trend analysis, applying business intelligence tools.

• Anticipates business needs and proactively finds opportunities to improve the control environment through practical insights.

• Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with frameworks.

• Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.

• Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and advances issues and findings to appropriate partners.

• Provides control oversight to ensure compliance with laws and regulations.

• Serves as a primary resource to team members.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 6 years' experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities in a financial services operating environment or other relevant industry; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards.

Preferred Qualifications:

• Leading/maintaining a process, risk and control inventory

• Experience with control identification and design

• Experience with risk metrics such as Key Risk Indicators

• Change management risk assessments

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200.-$144,500* .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits,

adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate quantitative and analytical practices and processes. Conducts and develops quantitative and analytic models, assessments and/or applications in support of risk management efforts that assess the market and identify risks and gaps in existing or proposed processes. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may work on risk mitigation plans.. This position is available as a Hybrid Work Model in our San Antonio, TX home office.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

PRIMARY RESPONSIBILITIES:

• Applies analytics to assess future risk, opportunities, and efficiency.

• May translate results into relevant solutions to improve decision making.

• Applies maturing knowledge of industry standard processes to quantify risk and aggregate exposures.

• Supports model validation and/or helps produce model validation reports.

• May help translate recommendations into communication materials to optimally present to colleagues for peer review and management.

• Applies maturing knowledge to produce sophisticated analytical material for discussions with cross functional teams to understand complex business objectives and influence solution strategies.

• Assists with communicating analytical results, findings and solutions to governance committees and business process owners and influences business analysis.

• May build statistical reporting and financial analysis to forecast results for required stress test scenarios.

MINIMUM REQUIREMENTS:

• Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, or other quantitative field. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 2 years related quantitative analysis experience in a field relevant to risk management to include statistical analysis, modeling, mathematics or other quantitative subject area. OR advanced degree/designation in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, or other quantitative field.

PREFERRED EXPERIENCE:

• Working experience accessing and analyzing complex data sets.

• Working experience with complex data analysis and related software (Office, Visual Basic, SQL, SAS, Tableau).

• Excellent written and verbal communication skills

COMPENSATION:

USAA has an efficient process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $ 66,300 - $119,500*(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

BENEFITS:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

USAA TOTAL REWARDS

Relocation assistance is NOT available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Apple Mac Infrastructure Engineer-Mid Level for our San Antonio, Plano or Phoenix Office facility.

The candidate will be working in the Compute Engineering team within Workforce Digital Services. This is an Apple Mac specific engineer position, which will require experience managing Mac devices in a secured enterprise setting, leveraging MDM tools, including MS Intune and Jamf.

USAA values a work culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are settled between each employee and the employee's manager.

Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable business functions and IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems.

• Independently, resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management.

• Analyzes complex outages and identifies opportunities for system improvements.

• Understands and consistently exercises engineering best practices, concepts, and patterns

• Understands the customer and identifies solutions and ideas for the customer with some assistance

• Evaluates potential Technology solutions with some oversight

• Mentors' junior engineers and may being mentoring peer engineer

• Develop software defined infrastructure in code in CI/CD Pipelines

Minimum Requirements:

• Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvenize, VetFIT (Veterans for IT) or eFIT (Employees for IT)

• 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management.

• 2 years of experience in creating, modifying, and maintaining infrastructure and individual system components.

• Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.

• Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks

Preferred Requirements :

• At least 4 years recent experience supporting macOS in an enterprise environment, including Monterey or higher.

• Experience with ADCS

• Experience with JAMF Pro, and/or VMware WSONE along with experience with Munki

• Experience with APNS, VPP, DEP, ABM

• Experience with Bash scripting

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation: USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is $88,200- $158,900* (this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Promotes risk-awareness and the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls; including, risk and control self-assessments, identification, and evaluation of control effectiveness, internal and external audits and regulatory exams, and monitoring of business divisions to minimize risk exposures and strengthen the overall control environment. Leads risk assessment data and identifies key data-driven insights tied to first line of defense.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured and controlled.

• Follows written compliance policies, standards, and procedures for business activities.

• Advises and leads all aspects of multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to oversight of procedures/process, risk control self-assessments, control design, and new product or process risk assessments and control identification.

• Applies a comprehensive understanding of regulatory compliance to includes business strategies and solutions.

• Designs solutions for unanswered business questions and anticipates future business needs.

• Influences and develops innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts.

• Owns the most complex projects involving cross-functional areas.

• Defines and outlines innovative approaches to problem resolution and leads project team from concept through implementation.

• Counsels senior management on the status of their control environment related to risk identification and control weaknesses.

• Identifies critical areas to monitor and advances issues and findings to appropriate partners.

• Serves as a primary resource to cross functional team members and advises on risk mitigation opportunities.

• Stays informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 8 years' experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities or other relevant industry; OR 8 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 6 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities; OR PhD in a risk management or quantitative field, and 4 years of experience Risk Control Self-Assessment (RCSA), control design and documentation related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards

Preferred Qualifications:

• Leading/maintaining a process, risk and control inventory

• Experience with control identification and design

• Experience with risk metrics such as Key Risk Indicators

• Experience with change management risk assessments

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800-192,300*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, internal and external audits and regulatory exams, and monitoring of business divisions to minimize risk exposures and strengthen the overall control environment. Leverages risk assessment data and identifies key data-driven insights.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured and controlled.

• Follows written compliance policies, standards, and procedures for business activities.

• Leads and drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include risk control self-assessments, procedure governance, control design, new product or process control identification.

• Performs ongoing supervision and oversight of controls and shares knowledge with team members to evaluate the effectiveness of established business controls.

• Responsible for risk data analysis, report preparation and trend analysis, applying business intelligence tools.

• Anticipates business needs and proactively finds opportunities to improve the control environment through practical insights.

• Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with frameworks.

• Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.

• Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and advances issues and findings to appropriate partners.

• Provides control oversight to ensure compliance with laws and regulations.

• Serves as a primary resource to team members.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 6 years' experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities in a financial services operating environment or other relevant industry; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards.

Preferred Qualifications:

• Leading/maintaining a process, risk and control inventory

• Experience with control identification and design

• Experience with risk metrics such as Key Risk Indicators

• Change management risk assessments

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200.-$144,500* .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits,

adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate quantitative and analytical practices and processes. Conducts and develops quantitative and analytic models, assessments and/or applications in support of risk management efforts that assess the market and identify risks and gaps in existing or proposed processes. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may work on risk mitigation plans.. This position is available as a Hybrid Work Model in our San Antonio, TX home office.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

PRIMARY RESPONSIBILITIES:

• Applies analytics to assess future risk, opportunities, and efficiency.

• May translate results into relevant solutions to improve decision making.

• Applies maturing knowledge of industry standard processes to quantify risk and aggregate exposures.

• Supports model validation and/or helps produce model validation reports.

• May help translate recommendations into communication materials to optimally present to colleagues for peer review and management.

• Applies maturing knowledge to produce sophisticated analytical material for discussions with cross functional teams to understand complex business objectives and influence solution strategies.

• Assists with communicating analytical results, findings and solutions to governance committees and business process owners and influences business analysis.

• May build statistical reporting and financial analysis to forecast results for required stress test scenarios.

MINIMUM REQUIREMENTS:

• Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, or other quantitative field. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 2 years related quantitative analysis experience in a field relevant to risk management to include statistical analysis, modeling, mathematics or other quantitative subject area. OR advanced degree/designation in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, or other quantitative field.

PREFERRED EXPERIENCE:

• Working experience accessing and analyzing complex data sets.

• Working experience with complex data analysis and related software (Office, Visual Basic, SQL, SAS, Tableau).

• Excellent written and verbal communication skills

COMPENSATION:

USAA has an efficient process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $ 66,300 - $119,500*(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

BENEFITS:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

USAA TOTAL REWARDS

Relocation assistance is NOT available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Apple Mac Infrastructure Engineer-Mid Level for our San Antonio, Plano or Phoenix Office facility.

The candidate will be working in the Compute Engineering team within Workforce Digital Services. This is an Apple Mac specific engineer position, which will require experience managing Mac devices in a secured enterprise setting, leveraging MDM tools, including MS Intune and Jamf.

USAA values a work culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are settled between each employee and the employee's manager.

Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable business functions and IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems.

• Independently, resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management.

• Analyzes complex outages and identifies opportunities for system improvements.

• Understands and consistently exercises engineering best practices, concepts, and patterns

• Understands the customer and identifies solutions and ideas for the customer with some assistance

• Evaluates potential Technology solutions with some oversight

• Mentors' junior engineers and may being mentoring peer engineer

• Develop software defined infrastructure in code in CI/CD Pipelines

Minimum Requirements:

• Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvenize, VetFIT (Veterans for IT) or eFIT (Employees for IT)

• 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management.

• 2 years of experience in creating, modifying, and maintaining infrastructure and individual system components.

• Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.

• Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks

Preferred Requirements :

• At least 4 years recent experience supporting macOS in an enterprise environment, including Monterey or higher.

• Experience with ADCS

• Experience with JAMF Pro, and/or VMware WSONE along with experience with Munki

• Experience with APNS, VPP, DEP, ABM

• Experience with Bash scripting

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation: USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is $88,200- $158,900* (this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Promotes risk-awareness and the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls; including, risk and control self-assessments, identification, and evaluation of control effectiveness, internal and external audits and regulatory exams, and monitoring of business divisions to minimize risk exposures and strengthen the overall control environment. Leads risk assessment data and identifies key data-driven insights tied to first line of defense.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured and controlled.

• Follows written compliance policies, standards, and procedures for business activities.

• Advises and leads all aspects of multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to oversight of procedures/process, risk control self-assessments, control design, and new product or process risk assessments and control identification.

• Applies a comprehensive understanding of regulatory compliance to includes business strategies and solutions.

• Designs solutions for unanswered business questions and anticipates future business needs.

• Influences and develops innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts.

• Owns the most complex projects involving cross-functional areas.

• Defines and outlines innovative approaches to problem resolution and leads project team from concept through implementation.

• Counsels senior management on the status of their control environment related to risk identification and control weaknesses.

• Identifies critical areas to monitor and advances issues and findings to appropriate partners.

• Serves as a primary resource to cross functional team members and advises on risk mitigation opportunities.

• Stays informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 8 years' experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities or other relevant industry; OR 8 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 6 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities; OR PhD in a risk management or quantitative field, and 4 years of experience Risk Control Self-Assessment (RCSA), control design and documentation related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards

Preferred Qualifications:

• Leading/maintaining a process, risk and control inventory

• Experience with control identification and design

• Experience with risk metrics such as Key Risk Indicators

• Experience with change management risk assessments

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800-192,300*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Promotes risk-awareness and the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls; including, risk and control self-assessments, identification, and evaluation of control effectiveness, internal and external audits and regulatory exams, and monitoring of business divisions to minimize risk exposures and strengthen the overall control environment. Leads risk assessment data and identifies key data-driven insights tied to first line of defense.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured and controlled.

• Follows written compliance policies, standards, and procedures for business activities.

• Advises and leads all aspects of multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to oversight of procedures/process, risk control self-assessments, control design, and new product or process risk assessments and control identification.

• Applies a comprehensive understanding of regulatory compliance to includes business strategies and solutions.

• Designs solutions for unanswered business questions and anticipates future business needs.

• Influences and develops innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts.

• Owns the most complex projects involving cross-functional areas.

• Defines and outlines innovative approaches to problem resolution and leads project team from concept through implementation.

• Counsels senior management on the status of their control environment related to risk identification and control weaknesses.

• Identifies critical areas to monitor and advances issues and findings to appropriate partners.

• Serves as a primary resource to cross functional team members and advises on risk mitigation opportunities.

• Stays informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 8 years' experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities or other relevant industry; OR 8 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 6 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities; OR PhD in a risk management or quantitative field, and 4 years of experience Risk Control Self-Assessment (RCSA), control design and documentation related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards

Preferred Qualifications:

• Leading/maintaining a process, risk and control inventory

• Experience with control identification and design

• Experience with risk metrics such as Key Risk Indicators

• Experience with change management risk assessments

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800-192,300*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, internal and external audits and regulatory exams, and monitoring of business divisions to minimize risk exposures and strengthen the overall control environment. Leverages risk assessment data and identifies key data-driven insights.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured and controlled.

• Follows written compliance policies, standards, and procedures for business activities.

• Leads and drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include risk control self-assessments, procedure governance, control design, new product or process control identification.

• Performs ongoing supervision and oversight of controls and shares knowledge with team members to evaluate the effectiveness of established business controls.

• Responsible for risk data analysis, report preparation and trend analysis, applying business intelligence tools.

• Anticipates business needs and proactively finds opportunities to improve the control environment through practical insights.

• Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with frameworks.

• Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.

• Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and advances issues and findings to appropriate partners.

• Provides control oversight to ensure compliance with laws and regulations.

• Serves as a primary resource to team members.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 6 years' experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities in a financial services operating environment or other relevant industry; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting Risk Control Self-Assessment (RCSA), control design and documentation related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards.

Preferred Qualifications:

• Leading/maintaining a process, risk and control inventory

• Experience with control identification and design

• Experience with risk metrics such as Key Risk Indicators

• Change management risk assessments

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200.-$144,500* .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits,

adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Business Process Consultant (Money Management) for either our Charlotte, NC, San Antonio, TX, Plano, TX, Tampa, FL, Colorado Springs, CO, or Phoenix, AZ office.

This Business Process Consultant is an individual contributor role within the Bank's Money Management team. The Bank's Money Management team is focused on increasing the financial security of USAA's membership by developing and managing capabilities with respect to how members view, understand and grow their money. This role is accountable for designing, documenting, and optimizing business processes associated with the manage money capabilities to deliver exceptional member experiences, minimize waste, and mitigate risk. In addition, the role will assess risks (e.g., compliance, operational, strategic) and enhance the control environment to lower residual risk associated with the Bank's money management experiences. This role will also support the management of third-party relationships critical to the bank's manage money capabilities.

Applies expert knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities within the Bank. Executes, oversees and monitors the development of business process related solutions for internal clients and members. Evaluates processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Engages with key stakeholders to implement sustainable strategic solutions.

• Develops business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework.

• Leads planning and execution efforts and coordinates activities for highly complex projects.

• Applies a holistic understanding of risk and regulatory compliance to manage risks by using established methodologies and exercising control plans to ensure alignment with bank specific goals and process requirements.

• Provides consultation to influence and ensure process is designed to address risk across all activities.

• Reviews and develops communication and change management plans for customers and internal stakeholders to drive awareness on current processes and/or changes.

• Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies.

• Utilizes data and analytics to deliver insight into customer and business process performance, identifying opportunities to influence customer and business process activities and inform key stakeholders.

Minimum Education:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

• 6 years of experience in business process consulting, process design and/or program/project management experience.

• Advanced knowledge of bank products and processes.

• Experience in implementing and sustaining change/improvements.

• Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies.

• Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible.

• Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements.

• Demonstrated experience with process improvement, workflow, benchmarking and/or evaluation of business processes.

Preferred:

• Change management experience in a large Financial Services organization

• Demonstrated experience leading multiple partners, accountability for deliverables, and high-quality execution of work

• Understanding of risk management principles, processes including process risk assessment, control design and delivery, performance reporting, and linkage to key risk indicators and risk statements

• Experience in a medium to large sized regional or national financial services institution

• Strong attention to detail, deadlines with a focus on effective and succinct communication to peers and senior leaders through various media including email and PowerPoint (for example)

• Certifications in process engineering or improvement, project management (e.g. Lean Management, Six Sigma)

• Budget, resource planning, expense management experience

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is:$88,200 -$158,900.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning, and continuing education assists employees with their professional goals.

Relocation assistance is not available for this position.

#FSB

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA