Company Detail

Job Description

Optum NM is seeking a Registered Nurse to join our team in Albuquerque, NM. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Responsible and accountable for the practice of Professional Nursing to include patient care. May serve in the role of Charge Nurse and is accountable for professional practice. Adheres to policies, procedures and regulations to ensure compliance and patient safety. Participation in Compliance and other important training is a condition of employment.

Position Highlights & Primary Responsibilities:

• Manage patient care process by ensuring a comprehensive patient assessment and plan of care is completed and documented on all patients within the time frame of the established policy

• Manages Cardiology Patient Portal for providers and front desk

• Medication Refill, Prescription Denials Appeals, & overdue orders

• Manage staff members relative to clinical and patient care issues, assesses and triages the needs of patients, and directs to the appropriate care resource

• Starts IV, Administers medications, monitors patient vitals signs

• Establishes collaborative relationships with members of the healthcare team and facilitates the generation of ideas for improvement of patient care and functioning of the unit

• Adheres to regulatory and organization policies and procedures to ensure compliance and patient safety

• Participates and attends departmental meetings and professional development activities

• Participates and assumes responsibility for clinical quality facilitates clinic surveys and maintains or assigns records

• Responsible for completing basic RN competencies in addition to departmental specific competencies

• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate's Degree or Diploma of Nursing

• Valid NM RN License or valid multi-state compact license or eligible for licensure by examination

• Current BLS Certification

• Ability to maintain strict patient confidentiality

• Management skills; solid organization and problem solving skills; works well in a team setting; communicates effectively both orally and in writing

Preferred Qualifications:

• Bachelor's Degree in Nursing

• 1+ years of experience

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Opportunities at WellMed , part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind *Caring. Connecting. Growing together.*

Primary Responsibilities:

• Performs all duties within the scope of a Medical Assistant's practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non-intravenous medication, performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary. Performs quality control checks on equipment.

• Prepares patient for examination according to policy and procedures

• Records patient care documentation in the medical record accurately and in a timely manner.

• Coordinates patient care as directed by physicians, company standards and policies.

• Respects patient confidentiality at all times and treats patients with courtesy and respect.

• Organizes supplies, stocks and cleans vehicle.

• Travels with provider to patient homes to support the delivery of Supportive Care services in the community setting

• Practices standard infection control precautions

• Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge

• Supports and follows Standard Delegation of Orders (SDO)

• Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school graduate or GED equivalent

• Current, nationally recognized Medical Assistant certification

• Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire

• Basic computer literacy, with intermediate Excel skills

• Knowledge of medical terminology

• Proven ability to react calmly and effectively in emergency situations

• Valid drivers license within the state of work

• Reliable transportation for daily travel to various locations as assigned

• Commutable distance to Orlando, Florida

Preferred Qualifications:

• 1+ year of experience as a Medical Assistant

• Knowledge of ICD-10 and CPT coding

• Bilingual

• Proven good communication and customer service skills

Physical & Mental Requirements:

• Ability to lift, push or pull >35 lbs. with assistance

• Ability to stand for extended periods of time

• Ability to use fine motor skills to operate equipment and/or machinery

• Ability to receive and comprehend instructions verbally and/or in writing

• Ability to use logical reasoning for simple and complex problem solving Occasionally requires exposure to communicable diseases or bodily fluids

• Ability to discriminate shades of color when reading dipstick

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual

orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Financial is modernizing the insurance industry by digitizing complex claims payment processes, allowing people to access their funds faster than ever before. Here, we will leverage your talents along with our technology and financial expertise to streamline claims processes across health and dental plans, auto and property insurance, worker's compensation claims, and third - party administrators. Our great products need great people like you. We invite you to take your career to the next level with our teams that work every day to improve the lives of others.

As part of our award - winning Support Center team, you will play a significant part in advising external clients, increasing program compliance, and maintaining clients' trust in our services. You will support products such as electronic payment processing, mobile - expedited payments, and same - day claim payments. Individuals in this role should have a passion for providing an outstanding customer service experience.

The purpose of this role is in providing payments to Providers (doctors, dentists, billing companies) from insurance companies who partner with us to send payments on their behalf.

The calls we receive are from the providers who may need assistance processing a payment, changing their payment method, or requesting documentation regarding a payment. We encourage providers to use electronic forms of payment instead of checks. When a provider wants checks, we educate them on the benefits of electronic forms of payment.

We place importance on quality over quantity on the calls. We want to be sure you are taking your time with the goal of providing the best customer service the caller has experienced with any company they have interacted with.

Once you are fully trained, you can expect to take about 45 - 60 calls per day. You'll be assigned to a team with a Team Lead and Manager, with the entire management team being there to help and support you.

Success in the role is defined by metrics including QA, customer satisfaction scores, adherence to schedule, and attendance.

This position is full-time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 AM - 7:00 PM CST. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of paid remote training. The hours during training will be 8:00 AM - 5:00 PM CST from Monday - Friday. Performance metrics are based on attendance, customer satisfaction scores, quality, and your schedule adherence.

If you are located within the Central Time Zone, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Answer 45 - 60 incoming phone calls per day from Providers (doctors, dentists, billing companies) and identify the type of assistance the customer needs Perform research functions including making outbound calls to validate provider contact information.

• Perform retention efforts and share benefits of our various product lines with callers.

• Identify and resolve customer issues.

• Follow up on customer inquiries.

• Research billing and payment issues

• Update database records as needed.

• Participate in special projects, as needed, which includes outbound calling campaigns.

• Support usage of payee portal questions.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience

• Must be 18 years of age OR older

• Experience with using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications

• Experience with Microsoft Office programs such as Microsoft Word, Microsoft Excel, and Microsoft Outlook

• Experience with working in a fast - paced, high - volume call center environment

• Ability to work any of our full-time (40 hours / week), 8-hour shift schedules during our normal business hours of 7:00 AM - 7:00 PM CST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• 1+ years of call center, contact center, OR support center experience

• Customer service experience in a healthcare OR insurance setting

• Understanding of HIPAA regulations

Telecommuting Requirements:

• Reside within the Central Time Zone

• Ability to keep all company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy

• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Demonstrated ability to listen skillfully, collect relevant information, building rapport, and respond to customers in a compassionate manner

• Proficient conflict management skills to resolve issues in a stressful situation

• Excellent communication skills including active listening skills

• Comfortable with working in a structured and fast - paced environment

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

__

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

#RPO

Job Detail

• Company:
  UnitedHealth Group

Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

What's your next step? How will you leverage the study, training, certifications and your energy to help develop solutions to transform the health care industry? As an Actuarial Consultant of Actuarial Services at UnitedHealth Group, you can do just that. You'll lead complex actuarial projects that have strategic importance to our mission of helping people lead healthier lives and helping to make the health system work better for everyone. It's an opportunity to help rewrite the future of UnitedHealth Group as you participate in the development of business strategy.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Collaborate with health plan leadership, finance, underwriting, product, and other matrix partners on pricing recommendations, market strategy, and competitive analysis

• Lead the pricing, filing, and rate implementation efforts for our ACA, level funded, and large group fully insured products in the state of Michigan

• Perform ad hoc analyses in support of the above goals, both for MI specifically and for the west region as a whole

The challenges here are significant. You'll be part of an intensely driven and focused team that is accountable for constantly improving business results. You'll be a trusted subject matter expert who's called on to incorporate traditional actuarial expertise into novel, cutting edge actuarial solutions.

Positions in this function analyze and implement changes that impact the foundational pricing and risk assumptions.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree

• On actuarial exam track, having passed 4 or more actuarial exams

• 4+ years of Actuarial experience

• Advanced or higher level of proficiency with Excel

Preferred Qualifications:

• ASA (Associate of the Society of Actuaries) designation or higher

• Experience working with commercial health pricing or regulatory filings

• Basic or higher level of proficiency with SQL, VBA and / or R

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington or Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Responsible for providing patient-oriented service in a clinical or Emergency Department setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

This position is full-time, 40hours/week. Employees are required to have flexibility to work any of our evening shifts available. It may be necessary, given the business need, to work occasional overtime and weekends. Our office is located at 1955 W. Frye Rd. Chandler, AZ. The shift anticipated for this specific opening is Sunday, Monday, Tuesday and Wednesday 3pm to 1:30am.

New hire orientation will occur during the day shift for the first two weeks.

Primary Responsibilities:

• Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits

• Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information

• Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements

• Verifies insurance coverage, benefits and creates price estimates, reverifications as needed

• Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations

• Identifies outstanding balances from patient's previous visits and attempts to collect any amount due

• Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner

• Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary

• Maintains up-to-date knowledge of specific registration requirements for ED Registration

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)

• 1+ years of experience in a hospital, office setting, customer service setting, or phone support role

• Ability to work full-time Sunday, Monday, Tuesday and Wednesday from 3pm to 1:30am. It may be necessary, given the business need, to work occasional overtime.

• Ability to work day shift hours during the duration of new hire orientation (approximately the first 2 weeks)

Preferred Qualifications:

• Experience with Microsoft Office products

• Experience in a Hospital Patient Registration Department, Physician office or any medical setting

• Working knowledge of medical terminology

• Understanding of insurance policies and procedures

• Experience in insurance reimbursement and financial verification

• Ability to perform basic mathematics for financial payments

• Experience in requesting and processing financial payments

Soft Skills:

• Strong interpersonal, communication and customer service skills

Physical and Work Environment:

• Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset

*PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.*

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is part-time (20hours/week). Employees are required to work our normal business hours of 6:00am - 10:00am including Friday, Saturday, and Sunday. It may be necessary, given the business need, to work occasional overtime. Our office are located at 1955 W Frye Rd Chandler, AZ 85224 and 3555 S Val Vista Dr Gilbert, AZ 85297.

We offer 4 weeks of paid training. The hours during training will be 9:00am to 5:30pm EST. Training will be based on schedule discussed first day of employment.

Primary Responsibilities:

• Provide clerical, secretarial, word processing, and other support services as assigned.

• Demonstrate understanding of applicable business departments' operations, drivers, and/or procedures

• Receive information (e.g., medical records; physician letters; general correspondence) from stakeholders (e.g., providers; clients)

• Verify information (e.g., member information; type of record) and include work queue driver prior to entering information into data entry work queue

• Work with stakeholders (e.g., internal partners; providers; members) to clarify, confirm, and/or gather additional information

• Scan documents into data entry queue ensuring appropriate personnel have access

• Pull relevant data from reports received

• Enter relevant data and information into appropriate systems/tools (e.g., spreadsheets) that can be utilized for reports

• Review completed documentation to ensure data entry quality and accuracy

• Ensure confidentiality regulations and rules (e.g., PHI; HIPAA) and/or compliance guidelines are complied with when gathering, entering data and information, reviewing and/or distributing data and information

• Generate reports in relevant systems needed to prepare additional reports for stakeholders

• Monitor, track, and/or integrate data and information (e.g., operations; claims; performance) into documents and reports

• Perform quality checks prior to distribution to ensure reports and documents are accurate

• Submit reports to applicable stakeholders (e.g., management) in order to obtain approval when needed

• Review current reports/documents/processes to identify potential improvements or changes

• Provide guidance to internal team members on changes to reports/documents/processes

• Open mail (e.g., physical; email; e-fax) to determine type of documents/attachments contained

• Review documents/attachments to ensure appropriate information has been provided

• Scan or stamp mail/documents with the date received

• Create and send (e.g., mail; fax; email) pertinent forms to submitters to correct/gather missing information when necessary

• Revise and/or add to documents/attachments as needed prior to processing

• Submit documents and reports to relevant stakeholders (e.g., management; providers; members; internal partners) following appropriate departmental procedures

• Ensure records and files are stored and managed in accordance with files/records management procedures and regulations

• Ensure confidentiality regulations and rules (e.g., PHI; HIPAA) are complied with when filing or storing documents

• Create electronic/paper files needed to store documents

• Review records to identify files that can be shredded or submitted to records storage

• Submit files to records management using appropriate procedures/forms

• Locate and retrieve medical records/patient demographic forms when requested.

• Label older medical records file boxes for offsite storage.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED

• 1 + years of healthcare customer service

• Experience working with Microsoft Word (create and edit correspondence), Microsoft Excel (create and edit spreadsheets) and Microsoft Outlook (email and calendar management)

• Familiarity with computer and Windows personal computer applications, which includes the ability to learn new and complex computer system application

• Ability to work onsite at both 1955 W. Frye Rd Chandler, AZ 85224 and 3555 S. Val Vista Dr Gilbert, AZ 85297

• Must be 18 years of age OR older

• Ability to work twenty hours per week, between 06:00AM - 10:00AM including Friday, Saturday, and Sunday

Soft Skills:

• Applies knowledge/skills to activities that often vary from day to day

• Moderate level of knowledge and skills in own function

• Requires little assistance with standard and non-standard requests

• Solves routine problems on own

• Works with supervisor to solve more complex problems

• Prioritizes and organizes own work to meet agreed upon deadlines

• Works with others as part of a team

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Job Detail

• Company:
  UnitedHealth Group

Job Description

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Responsible for providing patient-oriented service in a clinical or Emergency Department setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

This position is full-time, 40hours/week. Employees are required to have flexibility to work any of our evening shifts available. It may be necessary, given the business need, to work occasional overtime and weekends. Our office is located at 1955 W. Frye Rd. Chandler, AZ. The shift anticipated for this specific opening is Monday, Tuesday, Wednesday, Thursday 4pm- 2:30am.

New hire orientation will occur during the day shift for the first two weeks.

Primary Responsibilities:

• Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits

• Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information

• Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements

• Verifies insurance coverage, benefits and creates price estimates, reverifications as needed

• Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations

• Identifies outstanding balances from patient's previous visits and attempts to collect any amount due

• Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner

• Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary

• Maintains up-to-date knowledge of specific registration requirements for ED Registration

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)

• 1+ years of experience in a hospital, office setting, customer service setting, or phone support role

• Ability to work full-time Monday, Tuesday, Wednesday, Thursday 4pm- 2:30am. It may be necessary, given the business need, to work occasional overtime

• Ability to work day shift hours during the duration of new hire orientation (approximately the first 2 weeks)

Preferred Qualifications:

• Experience with Microsoft Office products

• Experience in a Hospital Patient Registration Department, Physician office or any medical setting

• Working knowledge of medical terminology

• Understanding of insurance policies and procedures

• Experience in insurance reimbursement and financial verification

• Ability to perform basic mathematics for financial payments

• Experience in requesting and processing financial payments

Soft Skills:

• Strong interpersonal, communication and customer service skills

Physical and Work Environment:

• Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset

*PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.*

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Job Detail

• Company:
  UnitedHealth Group

Job Description

Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

$750 Sign-On Bonus Potential for External Candidates

The Medical Assistant (MA) participates in providing patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The MA performs duties within their scope of practice delegated by, and under the supervision of, a provider (TX) or physician (FL)

Position in this function organizes the clinical environment and provides support in patient care situations. Support includes but is not limited to assisting physicians and nursing personnel, including those skills listed under Job Functions below along with various other procedures under the direct supervision and responsibility of a medical provider. The MA assists in identifying patient needs or problems and communicating data to the provider or other members of the clinical team. The MA delivers quality customer service. Ensures policy and procedures are followed including infection control, privacy and confidentiality. Completes mandatory training.

Primary Responsibilities:

• Performs all duties within the scope of a Medical Assistant's practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressingandobtainscultures,administersnon-intravenousmedication,performssimplespecimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using theautoclave

• Rooms patients according to policy and procedures, prepares patient forexamination

• Records patient care documentation in the medical record accurately and in a timelymanner

• Coordinates patient care as directed by physicians, company standards andpolicies

• Respects patient confidentiality at all times and treats patients with courtesy andrespect

• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizesinstruments

• Practices standard infection controlprecautions

• Telephoneandin-personscreeninglimitedtointakeandgatheringofinformationwithoutrequiring the exercise of judgment based on clinicalknowledge

• Supports and follows Standard Delegation of Orders(SDO)

• Performs all other related duties asassigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school graduate or GEDequivalent

• Current, nationally recognized Medical Assistant certification or the ability to obtain the certification within 180 days of employment .MedicalAssistantswhoarehiredpriortoreceiving theircertificationareexpectedtoperformatthesamelevelasa-certified-MedicalAssistant

• CurrentBLScertificationforhealthcareproviders(writtenexamandin-personassessment)attime of hire or within 30 days of hire

• Knowledge of medical terminology

• Basic computer literacy with knowledge of Word, Outlook, Exceland EMR systems

• Proven ability to react calmly and effectively in emergency situations

• Proven good communication and customer service skills

• This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

Preferred Qualifications:

• 1+ years of experience as a MedicalAssistant

• Knowledge of ICD-10 and CPTcoding

• Bilingual in Spanish

Physical & Mental Requirements:

• Ability to lift, push or pull >35 lbs. with assistance

• Ability to stand for extended periods of time

• Ability to use fine motor skills to operate equipment and/or machinery

• Ability to receive and comprehend instructions verbally and/or in writing

• Ability to use logical reasoning for simple and complex problem solving

• Occasionally requires exposure to communicable diseases or bodily fluids

• Ability to discriminate shades of color when reading dipstick

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

CARE Counseling, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Houston, Dallas, San Antonio, El Paso, Amarillo, Lubbock and Austin, TX. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)/Licensed Mental Health Counselors (LMHC) (or state equivalent)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.

We seek a Float Pharmacy Technician to support all functions of the Genoa mental health and specialty pharmacy primarily through dispensing medical prescriptions and performing necessary clerical duties while under the direct supervision of a registered pharmacist.

Hours: Monday - Friday, 8am - 5pm (will be providing coverage to any sites needed in the Tucson area - some sites could be up to 90 minutes away from the home site) [lunch will be 12pm - 1pm]

Location: 8050 E LAKESIDE PKWY STE P TUCSON, AZ 85730 (home site)

Primary Responsibilities:

• Provide exceptional customer service to all consumers and members of the clinic staff

• Fills prescription orders and makes them available for verification under direct supervision of the registered pharmacist

• Orders, receives and stores incoming pharmacy supplies

• Receives and processes wholesaler medication orders

• Verifies medication stock and enters data in computer to maintain inventory records

• Works with the Pharmacist to assist in the pharmacy functions and keeping the pharmacy in compliance with all federal and state requirements

• Performs various clerical duties relating to the department

• Communicates with strong professional verbal and written communication skills

• Other duties as assigned

• Will be providing coverage to any sites needed in the Tucson area - some sites could be up to 90 minutes away from the home site

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active and unrestricted Pharmacy Technician license or Pharmacy Technician Trainee license in the state of Arizona

• Access to reliable transportation & valid US driver's license

• Ability to float and provide coverage to any sites needed in the Tucson area

Preferred Qualifications:

• National Pharmacy Technician Certification

• 6+ months of Pharmacy Technician experience

*PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.*

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED

Job Detail

• Company:
  UnitedHealth Group

Job Description

AbleTo, part of the Optum family of businesses is seeking a Licensed Therapist to join our team in North Carolina. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. but you must be licensed in North Carolina.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen.

• $40-$60 per session hour (dependent on state of residence)

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following active, unrestricted, North Carolina licenses:

• Licensed Clinical Social Worker (LCSW)

• Licensed Professional Counselor (LPC)

• Licensed Mental Health Counselors (LCMHC) or state equivalent

• Ability to maintain a consistent schedule for patients 10+ hrs/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passion about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only : The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

CARE Counseling, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Nashville, Knoxville, Chattanooga and Memphis, TN. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)/Licensed Mental Health Counselors (LMHC) (or state equivalent)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

$5000 Sign on Bonus for External Candidates

This is a full-time, Monday to Friday position (no weekends!) with excellent benefits within 30 days, PTO, paid holidays, 401K , tuition reimbursement and more!

Optum NY, (formerly Optum Tri-State NY) is seeking a Registered Nurse, Procedures to join our team in Poughkeepsie, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The Procedures Registered Nurse provides professional nursing care to patients via direct and/or telephone contact, following established standards and practices. S/he coordinates with other members of the care team to ensure seamless care delivery, maximal coordination of efforts, and active patient participation in planning and care. Assists physician or other provider with clinical procedures, performs telephone triage as needed, and participates in patient teaching.

Provides Direction To: Licensed Practical Nurses, clerical assistants, medical assistants, and other non-licensed personnel.

Primary Responsibilities:

• Demonstrates clinical competence in the direct care of patients/significant others in established area of practice, considering developmental differences among patients

• Demonstrates basic knowledge of common disease processes and treatments, including pertinent diagnostic/laboratory testing and medical/nursing interventions; familiar with preventative health measures related to population served

• Demonstrates a proactive approach to patient care, focusing on addressing each patient's individual and family needs at the time of service; communicates identified needs in a timely manner

• Utilizes evidence-based approaches with patients/families/caregivers to support self-management, self-efficacy, and health-promoting behavior change

• Collaborates with patients/significant others and other members of the healthcare team to establish goals and priorities to meet patients' immediate and future needs; Actively participates in the care team to ensure that patient needs and preferences are incorporated into the comprehensive plan of care

• Using population-specific knowledge and clinical expertise, contributes to the continual assessment and effective management of the health needs of assigned patient populations

• Performs telephone triage with particular emphasis on assessment, problem/priority identification, and decision-making

• Demonstrates knowledge, skills, and technical ability in medication/treatment administration; administers prescribed medications correctly, with knowledge of proper dosage, route, site, and possible side effects

• Provides accurate, up-to-date clinical information to patients consistent with professional nursing scope of practice and accepted CareMount Medical practice standards, policies, and protocols

• Performs authorized technical procedures competently (e.g., EKG, phlebotomy, starting/ monitoring IVs, selected laboratory tests, etc.) as may be required in clinical practice area

• Seeks validation/guidance from physician or other provider and nurse colleagues when necessary

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduate of an accredited school of nursing

• Registered Nurse licensed to practice in New York State (NYS) with current NYS registration and in good standing

Preferred Qualifications:

• Bachelor of Science in Nursing (B.S.N.)

• Current BLS certification

• 2+ years of recent pertinent professional nursing experience in a hospital, medical office, or other clinical setting

• 1+ years of experience as a registered nurse or 2+ years as a licensed practical nurse in a pertinent practice area

• Experience in Pediatrics

New York Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone.

Di versity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

ent.

Job Detail

• Company:
  UnitedHealth Group

Job Description

$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.

We seek a Pharmacy Technician to support all functions of the Genoa mental health and specialty pharmacy primarily through dispensing medical prescriptions and performing necessary clerical duties while under the direct supervision of a registered pharmacist.

Hours: Monday - Friday, 8:15am - 5pm

Location: 3763 Evans Ave Ste 140 Fort Myers, FL 33901

Primary Responsibilities:

• Provide exceptional customer service to all consumers and members of the clinic staff

• Fills prescription orders and makes them available for verification under direct supervision of the registered pharmacist

• Orders, receives and stores incoming pharmacy supplies

• Receives and processes wholesaler medication orders

• Verifies medication stock and enters data in computer to maintain inventory records

• Works with the Pharmacist to assist in the pharmacy functions and keeping the pharmacy in compliance with all federal and state requirements

• Performs various clerical duties relating to the department

• Communicates with strong professional verbal and written communication skills

• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active and unrestricted Pharmacy Technician license in the state of Florida

• 6+ months of Pharmacy Technician experience

• Access to reliable transportation

Preferred Qualifications:

• National Pharmacy Technician Certification

*PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.*

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Patient Service Representative is responsible for greeting patients and collecting, recording and balancing payments.

Schedule: Monday-Friday: 8am-5pm

Location: 9101 SW 24TH STREET Suite 100 Miami, FL

Primary Responsibilities:

• Greet patients as they arrive and manages 20-minute wait time

• Assist patient with intake processes including copying required documents

• Collect co-payments, co-insurance and deductibles and issues receipts

• Manage cashier box and daily deposits according to company policies

• Process walk-in patients and visitors

• Answer phones and schedule appointments

• Manage medical records (maintains, files / scans, prepares for schedule)

• Ensure all correspondence is scanned and / or filed in a timely manner

• Process requests for medical records release and maintains appropriate logs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma (or higher)

• 1+ years of medical office experience including data entry

• Bilingual in English and Spanish

• This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

• You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role

• Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualification:

• ICD 9 and CPT coding experience

• Working knowledge of medical office procedures and medical terminology

If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#rpo #red

Job Detail

• Company:
  UnitedHealth Group

Job Description

CARE Counseling, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Houston, Dallas, San Antonio, El Paso, Amarillo, Lubbock and Austin, TX. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)/Licensed Mental Health Counselors (LMHC) (or state equivalent)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is part-time (20hours/week). Employees are required to work our normal business hours of 6:00am - 10:00am including Friday, Saturday, and Sunday. It may be necessary, given the business need, to work occasional overtime. Our office are located at 1955 W Frye Rd Chandler, AZ 85224 and 3555 S Val Vista Dr Gilbert, AZ 85297.

We offer 4 weeks of paid training. The hours during training will be 9:00am to 5:30pm EST. Training will be based on schedule discussed first day of employment.

Primary Responsibilities:

• Provide clerical, secretarial, word processing, and other support services as assigned.

• Demonstrate understanding of applicable business departments' operations, drivers, and/or procedures

• Receive information (e.g., medical records; physician letters; general correspondence) from stakeholders (e.g., providers; clients)

• Verify information (e.g., member information; type of record) and include work queue driver prior to entering information into data entry work queue

• Work with stakeholders (e.g., internal partners; providers; members) to clarify, confirm, and/or gather additional information

• Scan documents into data entry queue ensuring appropriate personnel have access

• Pull relevant data from reports received

• Enter relevant data and information into appropriate systems/tools (e.g., spreadsheets) that can be utilized for reports

• Review completed documentation to ensure data entry quality and accuracy

• Ensure confidentiality regulations and rules (e.g., PHI; HIPAA) and/or compliance guidelines are complied with when gathering, entering data and information, reviewing and/or distributing data and information

• Generate reports in relevant systems needed to prepare additional reports for stakeholders

• Monitor, track, and/or integrate data and information (e.g., operations; claims; performance) into documents and reports

• Perform quality checks prior to distribution to ensure reports and documents are accurate

• Submit reports to applicable stakeholders (e.g., management) in order to obtain approval when needed

• Review current reports/documents/processes to identify potential improvements or changes

• Provide guidance to internal team members on changes to reports/documents/processes

• Open mail (e.g., physical; email; e-fax) to determine type of documents/attachments contained

• Review documents/attachments to ensure appropriate information has been provided

• Scan or stamp mail/documents with the date received

• Create and send (e.g., mail; fax; email) pertinent forms to submitters to correct/gather missing information when necessary

• Revise and/or add to documents/attachments as needed prior to processing

• Submit documents and reports to relevant stakeholders (e.g., management; providers; members; internal partners) following appropriate departmental procedures

• Ensure records and files are stored and managed in accordance with files/records management procedures and regulations

• Ensure confidentiality regulations and rules (e.g., PHI; HIPAA) are complied with when filing or storing documents

• Create electronic/paper files needed to store documents

• Review records to identify files that can be shredded or submitted to records storage

• Submit files to records management using appropriate procedures/forms

• Locate and retrieve medical records/patient demographic forms when requested.

• Label older medical records file boxes for offsite storage.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED

• 1 + years of healthcare customer service

• Experience working with Microsoft Word (create and edit correspondence), Microsoft Excel (create and edit spreadsheets) and Microsoft Outlook (email and calendar management)

• Familiarity with computer and Windows personal computer applications, which includes the ability to learn new and complex computer system application

• Ability to work onsite at both 1955 W. Frye Rd Chandler, AZ 85224 and 3555 S. Val Vista Dr Gilbert, AZ 85297

• Must be 18 years of age OR older

• Ability to work twenty hours per week, between 06:00AM - 10:00AM including Friday, Saturday, and Sunday

Soft Skills:

• Applies knowledge/skills to activities that often vary from day to day

• Moderate level of knowledge and skills in own function

• Requires little assistance with standard and non-standard requests

• Solves routine problems on own

• Works with supervisor to solve more complex problems

• Prioritizes and organizes own work to meet agreed upon deadlines

• Works with others as part of a team

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum CA is seeking a Primary Care Physician to join our team in south Orange County, CA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Position Highlights:

• Clinic Location: San Clemente

• Schedule: Monday - Friday, no evenings or weekends

• -Quality vs. Quantity Model-: Average 18-20 patients per day

• Collaborate with a multi-disciplinary team of health care providers

• Daily administrative time built in Physician's schedule

• This position does not require call or urgent care shifts

• Comfortable seeing patients of all ages, primarily adult medicine, chronic disease management, annual wellness checks

• Appointment schedule: 40 minutes for new consults and 20 minutes for in office visits, screenings and follow-up appointments

• Dedicated Medical Assistant and office support, so clinicians can focus on practicing at full scope of license

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Doctor of Medicine (M.D.), Doctor of Osteopathic (D.O.), or M.B.B.S

• Board certification or eligibility in Family or Internal Medicine

• Active, unrestricted medical license in CA or the ability to obtain prior to employment

• Valid DEA license or the ability to obtain prior to employment

• Active BLS certification

• Computer Proficient

California Residents Only: The salary range for this role is $249,728 to $355,092 per year. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Financial is modernizing the insurance industry by digitizing complex claims payment processes, allowing people to access their funds faster than ever before. Here, we will leverage your talents along with our technology and financial expertise to streamline claims processes across health and dental plans, auto and property insurance, worker's compensation claims, and third - party administrators. Our great products need great people like you. We invite you to take your career to the next level with our teams that work every day to improve the lives of others.

As part of our award - winning Support Center team, you will play a significant part in advising external clients, increasing program compliance, and maintaining clients' trust in our services. You will support products such as electronic payment processing, mobile - expedited payments, and same - day claim payments. Individuals in this role should have a passion for providing an outstanding customer service experience.

The purpose of this role is in providing payments to Providers (doctors, dentists, billing companies) from insurance companies who partner with us to send payments on their behalf.

The calls we receive are from the providers who may need assistance processing a payment, changing their payment method, or requesting documentation regarding a payment. We encourage providers to use electronic forms of payment instead of checks. When a provider wants checks, we educate them on the benefits of electronic forms of payment.

We place importance on quality over quantity on the calls. We want to be sure you are taking your time with the goal of providing the best customer service the caller has experienced with any company they have interacted with.

Once you are fully trained, you can expect to take about 45 - 60 calls per day. You'll be assigned to a team with a Team Lead and Manager, with the entire management team being there to help and support you.

Success in the role is defined by metrics including QA, customer satisfaction scores, adherence to schedule, and attendance.

This position is full-time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 AM - 7:00 PM CST. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of paid remote training. The hours during training will be 8:00 AM - 5:00 PM CST from Monday - Friday. Performance metrics are based on attendance, customer satisfaction scores, quality, and your schedule adherence.

If you are located within the Central Time Zone, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Answer 45 - 60 incoming phone calls per day from Providers (doctors, dentists, billing companies) and identify the type of assistance the customer needs Perform research functions including making outbound calls to validate provider contact information.

• Perform retention efforts and share benefits of our various product lines with callers.

• Identify and resolve customer issues.

• Follow up on customer inquiries.

• Research billing and payment issues

• Update database records as needed.

• Participate in special projects, as needed, which includes outbound calling campaigns.

• Support usage of payee portal questions.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience

• Must be 18 years of age OR older

• Experience with using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications

• Experience with Microsoft Office programs such as Microsoft Word, Microsoft Excel, and Microsoft Outlook

• Experience with working in a fast - paced, high - volume call center environment

• Ability to work any of our full-time (40 hours / week), 8-hour shift schedules during our normal business hours of 7:00 AM - 7:00 PM CST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• 1+ years of call center, contact center, OR support center experience

• Customer service experience in a healthcare OR insurance setting

• Understanding of HIPAA regulations

Telecommuting Requirements:

• Reside within the Central Time Zone

• Ability to keep all company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy

• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Demonstrated ability to listen skillfully, collect relevant information, building rapport, and respond to customers in a compassionate manner

• Proficient conflict management skills to resolve issues in a stressful situation

• Excellent communication skills including active listening skills

• Comfortable with working in a structured and fast - paced environment

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

__

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

#RPO

Job Detail

• Company:
  UnitedHealth Group

Job Description

CARE Counseling, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Oklahoma City, OK and Tulsa, OK. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)/Licensed Mental Health Counselors (LMHC) (or state equivalent)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Care Coordinator, as a part of the primary care patient centered medical home team, engages in a collaborative process, which assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet a member's health needs through communication and available resources to promote quality, cost effective outcomes. The Care Coordinator is responsible for ensuring a member's encounter with providers, office staff, and Peoples Health is seamless and comprehensive. The Care Coordinator will review, plan, and coordinate health care services in order to utilize appropriate processes and appropriate resources to improve member's health outcomes.

If you reside in the state of LA or have a compact license with the ability to practice in the state of LA, you will have the flexibility to work remotely* as you take on some tough challenges. Must be able to work Monday through Friday 8am-5pm CST.

Primary Responsibilities:

• Provides patient-centered interventions, such as performing medication and care compliance initiatives, case management, etc.

• Assesses the total individual, inclusive of medical, psychosocial, behavioral, cultural and/or spiritual needs to develop a plan of care that promotes quality outcomes

• Interacts with the member and the multidisciplinary team to establish measurable health care goals and prioritization of the member's needs. Monitors the member's adherence to the plan of care

• Serves as health coach to educate the member, the family and/or caregiver, about disease status and treatment, plan benefits, community resources, and resource options

• Assists member with scheduling appointments with the primary care provider (PCP), specialists', referrals, follow-up testing and/or office procedures

• Monitors performance against assigned member's gaps in HEDIS and Star measures through weekly report analysis and ensures receipt, review and documentation of test and treatment results

• Identifies, plans and documents all follow up to hospital treatment with the interdisciplinary team and primary care physician (PCP)

• Collaborates in efforts that focus upon moving the individual to self-care when possible

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Licensed RN or compact RN license with the ability to practice in the State of Louisiana

• 2+ years of experience in a clinical setting

• 2+ years of experience with clinical documentation systems

• 2+ years of experience in assessing members and developing care plans

• Proficient with MS Office (MS Word, Excel and PowerPoint)

• Ability to work Monday through Friday 8am-5pm Central Standard Time hours

Preferred Qualifications:

• Bachelor's degree in Nursing

• Disease management, chronic care improvement and/or quality improvement experience in a managed care setting

• Case management or care coordination experience

• Experience in managed care industry setting - STAR/HEDIS experience

• Proven understanding of HMO and third-party administration

• Proven understanding of nursing home and long-term acute care regulations

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Care Coordinator, as a part of the primary care patient centered medical home team, engages in a collaborative process, which assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet a member's health needs through communication and available resources to promote quality, cost effective outcomes. The Care Coordinator is responsible for ensuring a member's encounter with providers, office staff, and Peoples Health is seamless and comprehensive. The Care Coordinator will review, plan, and coordinate health care services in order to utilize appropriate processes and appropriate resources to improve member's health outcomes.

If you reside in the state of LA or have a compact license with the ability to practice in the state of LA, you will have the flexibility to work remotely* as you take on some tough challenges. Must be able to work Monday through Friday 8am-5pm CST.

Primary Responsibilities:

• Provides patient-centered interventions, such as performing medication and care compliance initiatives, case management, etc.

• Assesses the total individual, inclusive of medical, psychosocial, behavioral, cultural and/or spiritual needs to develop a plan of care that promotes quality outcomes

• Interacts with the member and the multidisciplinary team to establish measurable health care goals and prioritization of the member's needs. Monitors the member's adherence to the plan of care

• Serves as health coach to educate the member, the family and/or caregiver, about disease status and treatment, plan benefits, community resources, and resource options

• Assists member with scheduling appointments with the primary care provider (PCP), specialists', referrals, follow-up testing and/or office procedures

• Monitors performance against assigned member's gaps in HEDIS and Star measures through weekly report analysis and ensures receipt, review and documentation of test and treatment results

• Identifies, plans and documents all follow up to hospital treatment with the interdisciplinary team and primary care physician (PCP)

• Collaborates in efforts that focus upon moving the individual to self-care when possible

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Licensed RN or compact RN license with the ability to practice in the State of Louisiana

• 2+ years of experience in a clinical setting

• 2+ years of experience with clinical documentation systems

• 2+ years of experience in assessing members and developing care plans

• Proficient with MS Office (MS Word, Excel and PowerPoint)

• Ability to work Monday through Friday 8am-5pm Central Standard Time hours

Preferred Qualifications:

• Bachelor's degree in Nursing

• Disease management, chronic care improvement and/or quality improvement experience in a managed care setting

• Case management or care coordination experience

• Experience in managed care industry setting - STAR/HEDIS experience

• Proven understanding of HMO and third-party administration

• Proven understanding of nursing home and long-term acute care regulations

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Financial is modernizing the insurance industry by digitizing complex claims payment processes, allowing people to access their funds faster than ever before. Here, we will leverage your talents along with our technology and financial expertise to streamline claims processes across health and dental plans, auto and property insurance, worker's compensation claims, and third - party administrators. Our great products need great people like you. We invite you to take your career to the next level with our teams that work every day to improve the lives of others.

As part of our award - winning Support Center team, you will play a significant part in advising external clients, increasing program compliance, and maintaining clients' trust in our services. You will support products such as electronic payment processing, mobile - expedited payments, and same - day claim payments. Individuals in this role should have a passion for providing an outstanding customer service experience.

The purpose of this role is in providing payments to Providers (doctors, dentists, billing companies) from insurance companies who partner with us to send payments on their behalf.

The calls we receive are from the providers who may need assistance processing a payment, changing their payment method, or requesting documentation regarding a payment. We encourage providers to use electronic forms of payment instead of checks. When a provider wants checks, we educate them on the benefits of electronic forms of payment.

We place importance on quality over quantity on the calls. We want to be sure you are taking your time with the goal of providing the best customer service the caller has experienced with any company they have interacted with.

Once you are fully trained, you can expect to take about 45 - 60 calls per day. You'll be assigned to a team with a Team Lead and Manager, with the entire management team being there to help and support you.

Success in the role is defined by metrics including QA, customer satisfaction scores, adherence to schedule, and attendance.

This position is full-time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 AM - 7:00 PM CST. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of paid remote training. The hours during training will be 8:00 AM - 5:00 PM CST from Monday - Friday. Performance metrics are based on attendance, customer satisfaction scores, quality, and your schedule adherence.

If you are located within the Central Time Zone, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Answer 45 - 60 incoming phone calls per day from Providers (doctors, dentists, billing companies) and identify the type of assistance the customer needs Perform research functions including making outbound calls to validate provider contact information.

• Perform retention efforts and share benefits of our various product lines with callers.

• Identify and resolve customer issues.

• Follow up on customer inquiries.

• Research billing and payment issues

• Update database records as needed.

• Participate in special projects, as needed, which includes outbound calling campaigns.

• Support usage of payee portal questions.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience

• Must be 18 years of age OR older

• Experience with using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications

• Experience with Microsoft Office programs such as Microsoft Word, Microsoft Excel, and Microsoft Outlook

• Experience with working in a fast - paced, high - volume call center environment

• Ability to work any of our full-time (40 hours / week), 8-hour shift schedules during our normal business hours of 7:00 AM - 7:00 PM CST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• 1+ years of call center, contact center, OR support center experience

• Customer service experience in a healthcare OR insurance setting

• Understanding of HIPAA regulations

Telecommuting Requirements:

• Reside within the Central Time Zone

• Ability to keep all company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy

• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Demonstrated ability to listen skillfully, collect relevant information, building rapport, and respond to customers in a compassionate manner

• Proficient conflict management skills to resolve issues in a stressful situation

• Excellent communication skills including active listening skills

• Comfortable with working in a structured and fast - paced environment

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

__

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

#RPO

Job Detail

• Company:
  UnitedHealth Group

Job Description

CARE Counseling, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Nashville, Knoxville, Chattanooga and Memphis, TN. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)/Licensed Mental Health Counselors (LMHC) (or state equivalent)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Financial is modernizing the insurance industry by digitizing complex claims payment processes, allowing people to access their funds faster than ever before. Here, we will leverage your talents along with our technology and financial expertise to streamline claims processes across health and dental plans, auto and property insurance, worker's compensation claims, and third - party administrators. Our great products need great people like you. We invite you to take your career to the next level with our teams that work every day to improve the lives of others.

As part of our award - winning Support Center team, you will play a significant part in advising external clients, increasing program compliance, and maintaining clients' trust in our services. You will support products such as electronic payment processing, mobile - expedited payments, and same - day claim payments. Individuals in this role should have a passion for providing an outstanding customer service experience.

The purpose of this role is in providing payments to Providers (doctors, dentists, billing companies) from insurance companies who partner with us to send payments on their behalf.

The calls we receive are from the providers who may need assistance processing a payment, changing their payment method, or requesting documentation regarding a payment. We encourage providers to use electronic forms of payment instead of checks. When a provider wants checks, we educate them on the benefits of electronic forms of payment.

We place importance on quality over quantity on the calls. We want to be sure you are taking your time with the goal of providing the best customer service the caller has experienced with any company they have interacted with.

Once you are fully trained, you can expect to take about 45 - 60 calls per day. You'll be assigned to a team with a Team Lead and Manager, with the entire management team being there to help and support you.

Success in the role is defined by metrics including QA, customer satisfaction scores, adherence to schedule, and attendance.

This position is full-time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 AM - 7:00 PM CST. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of paid remote training. The hours during training will be 8:00 AM - 5:00 PM CST from Monday - Friday. Performance metrics are based on attendance, customer satisfaction scores, quality, and your schedule adherence.

If you are located within the Central Time Zone, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Answer 45 - 60 incoming phone calls per day from Providers (doctors, dentists, billing companies) and identify the type of assistance the customer needs Perform research functions including making outbound calls to validate provider contact information.

• Perform retention efforts and share benefits of our various product lines with callers.

• Identify and resolve customer issues.

• Follow up on customer inquiries.

• Research billing and payment issues

• Update database records as needed.

• Participate in special projects, as needed, which includes outbound calling campaigns.

• Support usage of payee portal questions.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience

• Must be 18 years of age OR older

• Experience with using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications

• Experience with Microsoft Office programs such as Microsoft Word, Microsoft Excel, and Microsoft Outlook

• Experience with working in a fast - paced, high - volume call center environment

• Ability to work any of our full-time (40 hours / week), 8-hour shift schedules during our normal business hours of 7:00 AM - 7:00 PM CST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• 1+ years of call center, contact center, OR support center experience

• Customer service experience in a healthcare OR insurance setting

• Understanding of HIPAA regulations

Telecommuting Requirements:

• Reside within the Central Time Zone

• Ability to keep all company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy

• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Demonstrated ability to listen skillfully, collect relevant information, building rapport, and respond to customers in a compassionate manner

• Proficient conflict management skills to resolve issues in a stressful situation

• Excellent communication skills including active listening skills

• Comfortable with working in a structured and fast - paced environment

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

__

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

#RPO

Job Detail

• Company:
  UnitedHealth Group