Company Detail

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193797BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

Mobile Associate, Bilingual

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• Bilingual: Fluent in English and Spanish

Position details

Req ID: 193817BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193779BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193796BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193786BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193792BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193781BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Here at T-Mobile, we do things differently. We put people first, treat them right, and change the rules in their favor. When you go All IN as a Mobile Expert at T-Mobile, you're brought into the fold with a team of hardworking, dedicated people behind you every step of the way. Why? Because we care about our people, and we believe that when one person succeeds, we all succeed. That dedicated, go-the-extra-mile mentality is rooted deep within our culture and it's how we've earned a place in our customer's hearts. Here, you're more than a salesperson. You're a customer advocate, ready to go-to-bat on their behalf, bringing passion, insight, know-how, and follow through to every interaction. You're a technology enthusiast, thrive in a fast-paced environment, and are ready to immerse yourself in connecting customers to their world, in the way that makes the most sense for them. It's an extremely big responsibility, but the reward is even bigger. Are you ready to join the revolution? Good, because WE. WON'T. STOP.

What you'll do in your role.

• Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services.

• Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity.

• Serving and selling to our customers while building loyalty.

• Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love.

• Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happiness

• Meet customers where they're at in their purchasing journey, whether they're just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store.

• Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them.

• Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise.

• Be sure your customers have what they need to stay connected.

• Meet and/or exceed defined, monthly success measurements and complete assigned training on time.

The experience you'll bring.

The experience you'll bring.

• 6 months of customer service and/or sales experience, retail environment preferred

• Available to work a varied schedule including nights, weekends, and holidays

• Competitive drive and confidence to succeed in a fast-paced sales environment

• Effective at balancing customer experience and performance goals

What's in it for you:

• Competitive base pay, plus commissions

• Benefits for part-time and full-time employees

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193811BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193795BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

In this role, you'll take complete control of hiring, training, and developing a successful sales team who are responsible for outside direct sales in a geographic area. Your leadership skills will be absolutely vital to your entire team's success as your income and theirs will depend on your team productivity. Your creation and monitoring of overall sales plans for your geographic area will enable your sales team to drive success against sales goals through the teams of Account Executives.

What you'll do in your role.

• Increase market share and achieve and exceed performance targets related to subscribers, revenue, churn and CPGA. Meet or exceed overall sales quota for your assigned region.

• Implement key operational initiatives in the field while maintaining high ethical and procedural standards. Coordinate and run frequent sales meetings.

• Interview, hire, train, and develop a staff of successful Account Executives. Conduct ongoing mentoring/coaching in the field.

• Also responsible for other duties/projects as assigned by business management as needed.

The experience you'll bring.

• Bachelor's Degree

• 4-7 Years: Verifiable New Customer Acquisition Sales Experience Within A Commissioned Environment

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• A valid license, a clean driving record, and proof of insurance at your own cost is required

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193794BR

Department: Business Sales

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193816BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193791BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193784BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193788BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193776BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193783BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193802BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193777BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193815BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

On the Employee Engagement Communications Team, it's our job to inform, engage, and inspire our employees through strategic, targeted and companywide campaigns that highlight T-Mobile as a great place to work and clearly answers the question -what's in it for me?-

We are looking for a creative, driven Communications Manager who will bring new ideas and a passion for employee communications to the role. You will be a key member of the team helping to bring alive the company's Un-carrier culture, rooted in our values and focused on achieving our bold plans.

This role is responsible for the development and delivery of communications strategies and experiences that highlight and help Team Magenta understand our total rewards package and all the amazing programs and offerings. We offer tablestakes employee benefits such as healthcare insurance, 401(k) and annual compensation review. Additionally, T-Mobile also offers an annual stock grant (that's right, every single employee!), our employee stock purchase program, and an annual corporate bonus, based on both your performance and that of the company. You'll also get to share more about the incredible offerings available through LiveMagenta, our unique employee health and wellness program.

In this role you may also be tapped to lead other projects that highlight or help our employees understand a myriad of other great things about the T-Mobile employee experience.

What you'll do in your role.

• Collaborate with the Human Resources Total Rewards and Operations teams to develop a strategic communications plan and design communications campaigns that encourage employees to understand and appreciate all of the ways T-Mobile invests in Team Magenta.

• Develop and implement internal employee communications campaigns delivered through a variety of enterprise-wide channels including the company intranet, email newsletters and digital signage and sometimes events. Work with our design team on imagery.

• Drafts and edit remarks, talking points, presentations, and company wide emails.

• Share pertinent information to a network of internal communications partners embedded in our lines of business.

• Ensure timely and effective implementation of integrated communications to support business priorities and future success. Report program impact based on partner feedback and business results including measurement.

The experience you'll bring.

• Bachelors Degree in Communications, Journalism, English, PR or related field

• 5+ years' experience in developing and executing company wide employee communication plans with industry experience in a fast paced, high volume marketing communications and/or PR at a large corporation or agency

• Experience in developing and leading communications strategies for dynamic organizations that have experienced significant change.

• Positive interpersonal and communication skills

• Creative, demonstrates critical thinking skills, agility, high integrity and persistence

• Thrive in fast-paced environment that changes and innovates constantly

• Self-motivated with the ability to do great work both independently and collaboratively

• Skilled in Microsoft Office suite plus Teams, and Sharepoint

• Experience creating and delivering HR communications (i.e. Total Rewards) highly desired

• Experience in newsletter platforms (i.e. PoliteMail) a strong plus

#LI-Corporate1

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193448BR

Department: Corporate Communications

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Here at T-Mobile, we do things differently. We put people first, treat them right, and change the rules in their favor. When you go All IN as a Mobile Expert at T-Mobile, you're brought into the fold with a team of hardworking, dedicated people behind you every step of the way. Why? Because we care about our people, and we believe that when one person succeeds, we all succeed. That dedicated, go-the-extra-mile mentality is rooted deep within our culture and it's how we've earned a place in our customer's hearts. Here, you're more than a salesperson. You're a customer advocate, ready to go-to-bat on their behalf, bringing passion, insight, know-how, and follow through to every interaction. You're a technology enthusiast, thrive in a fast-paced environment, and are ready to immerse yourself in connecting customers to their world, in the way that makes the most sense for them. It's an extremely big responsibility, but the reward is even bigger. Are you ready to join the revolution? Good, because WE. WON'T. STOP.

What you'll do in your role.

• Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services.

• Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity.

• Serving and selling to our customers while building loyalty.

• Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love.

• Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happiness

• Meet customers where they're at in their purchasing journey, whether they're just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store.

• Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them.

• Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise.

• Be sure your customers have what they need to stay connected.

• Meet and/or exceed defined, monthly success measurements and complete assigned training on time.

The experience you'll bring.

The experience you'll bring.

• 6 months of customer service and/or sales experience, retail environment preferred

• Available to work a varied schedule including nights, weekends, and holidays

• Competitive drive and confidence to succeed in a fast-paced sales environment

• Effective at balancing customer experience and performance goals

What's in it for you:

• Competitive base pay, plus commissions

• Benefits for part-time and full-time employees

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193812BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193789BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193785BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

T-Mobile has consistently been recognized as a Best Place to Work thanks to our crew of diverse, hardworking self starters who are ready to go go go... And T-Mobile is recognized as a best place to work for LGBTQ employee by the Human Rights Campaign Corporate Equality Index five years in a row. A designated Military Friendly Employer by Military Friendly for eleven years running. And with a 100% score on the Disability Equality Index, our diversity across gender, race and ideas drives us forward.

The Corporate Counsel, Privacy, is a member of the T-Mobile Privacy Office within the T-Mobile Legal Department. The Corporate Counsel, Privacy, provides practical and actionable legal and regulatory advice to Legal colleagues and client business teams, with an emphasis on transactions and data security compliance.

What you'll do in your role.

The Corporate Counsel both provides legal advice and practical guidance designed to advance and protect T-Mobile's brand as a consumer-focused -un-carrier.- This position reports to the Director, Legal Affairs, Privacy & Data Security, under the direction of the Chief Privacy Officer.

Responsibilities

• Evaluates privacy & data security terms in supplier and customer contracts for alignment with T-Mobile policies and legal obligations, identifies optimal approaches to risk allocation, clarifies roles and responsibilities of the parties, and finds win-win solutions to close deals and win business, as well as to minimize legal risks;

• Researches, develops, and provides legal advice on privacy and data security laws and regulations, internal policies, and industry best practices, including new and emerging legal developments impacting data privacy & security;

• Evaluates proposed technology changes, operational changes, new products and services, and privacy compliance plans with an eye towards legal compliance as well as towards impacts to consumer welfare and company values;

• Coordinates with other Legal colleagues and with other internal teams, including T-Mobile Risk Management and the T-Mobile Cybersecurity Trust & Protection Office, to arrive at optimal negotiating positions;

• Apply legal and analytical skills to improve policies and procedures, monitor, measure, and retain records of transactional commitments, and support compliance with legal and regulatory requirements, in particular the FCC's CPNI regulations, the NY Department of Financial Services cybersecurity rules, and similar state law privacy and data security obligations;

• Provide general support to the Care, Retail, and Digital teams on privacy and data security issues related to their work;

• Train legal colleagues to help them advise their clients on data privacy and security issues, as well as develop and maintain guidelines, playbooks, templated terms, and other resources;

• Understand and advise on the privacy requirements applicable to complex personal data flows across the data lifecycle;

• Drafts internal and public-facing data security policies and other documentation; and

• Assists with other projects and duties as assigned.

The experience you'll bring.

• At least 3-5 years' experience as a licensed attorney, with a focus on privacy, cybersecurity, risk management and/or technology sales and transactions;

• JD from a reputable law school;

• Current state bar membership, in good standing (with the ability to become a licensed member of the Washington State bar within 6 months if necessary);

• Working knowledge of major data security laws and regulations (e.g., GDPR, CCPA, CPNI, FTC Act, HIPAA, GLBA, VCDPA, etc.) and data security standards (NIST, PCI, etc.);

• Practical experience with the development and implementation of privacy compliance programs, policies, and standards, including implementation of legal requirements arising from privacy legislation;

• Demonstrated ability to perform and document detailed legal research and synthesize advice into concise summaries;

• Demonstrated ability to provide practical and actionable advice in a dynamic and ambiguous legal environment;

• Demonstrated ability to work independently, multi-task, and manage multiple assignments simultaneously;

• Excellent verbal and written language skills; and

• Excellent personal computer skills.

Preferred

• Contract negotiation experience (e.g., negotiating privacy and security provisions in master service agreements, supplier agreements, statements of work, etc.)

• Technical fluency in Internet and telecommunications technology and cybersecurity;

• Demonstrated ability to ; and

• IAPP CIPP, CIPP/M or other privacy/data security certifications.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

• Competitive base pay plus annual bonus potential

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the change to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192999BR

Department: Legal

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 193742BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile