Company Detail

  • Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Wichita, Kansas

    Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Wichita, Kansas
  • Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Crestwood, Illinois

    Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Crestwood, Illinois
  • Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Fort Scott, Kansas

    Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Fort Scott, Kansas
  • Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Charlotte, North Carolina

    Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Charlotte, North Carolina
  • Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Elyria, Ohio

    Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Elyria, Ohio
  • Posted - Apr 23, 2022

    As a member of the handset and accessories supply chain planning team, this...

    As a member of the handset and accessories supply chain planning team, this role is responsible for the planning or fulfillment of assigned products i...

    Bellevue, Washington

    Posted - Apr 23, 2022

    As a member of the handset and accessories supply chain planning team, this...

    As a member of the handset and accessories supply chain planning team, this role is responsible for the planning or fulfillment of assigned products i...

    Bellevue, Washington
  • Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Atlanta, Georgia

    Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Atlanta, Georgia
  • Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Peoria, Illinois

    Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Peoria, Illinois
  • Posted - Apr 23, 2022

    The Sr Account Executive, Federal Sales will call on C Suite and Executive...

    The Sr Account Executive, Federal Sales will call on C Suite and Executive level of Federal Government agencies and qualified organizations to sell pr...

    Washington, District Of Columbia

    Posted - Apr 23, 2022

    The Sr Account Executive, Federal Sales will call on C Suite and Executive...

    The Sr Account Executive, Federal Sales will call on C Suite and Executive level of Federal Government agencies and qualified organizations to sell pr...

    Washington, District Of Columbia
  • Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Neosho, Missouri

    Posted - Apr 23, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Neosho, Missouri
  • Posted - Apr 22, 2022

    In this role, you'll take complete control of hiring, training, and develop...

    In this role, you'll take complete control of hiring, training, and developing a successful sales team who are responsible for outside direct sales in...

    Las Vegas, Nevada

    Posted - Apr 22, 2022

    In this role, you'll take complete control of hiring, training, and develop...

    In this role, you'll take complete control of hiring, training, and developing a successful sales team who are responsible for outside direct sales in...

    Las Vegas, Nevada
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Johnson City, Tennessee

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Johnson City, Tennessee
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Downers Grove, Illinois

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Downers Grove, Illinois
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Concord, California

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Concord, California
  • Posted - Apr 22, 2022

    This position manages the strategic direction of all elements of compensati...

    This position manages the strategic direction of all elements of compensation for T-Mobile's technology and back-office organizations including design...

    Overland Park, Kansas

    Posted - Apr 22, 2022

    This position manages the strategic direction of all elements of compensati...

    This position manages the strategic direction of all elements of compensation for T-Mobile's technology and back-office organizations including design...

    Overland Park, Kansas
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Elizabethtown, Kentucky

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Elizabethtown, Kentucky
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Atlanta, Georgia

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Atlanta, Georgia
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Pittsburgh, Pennsylvania

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Pittsburgh, Pennsylvania
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Columbia, Maryland

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Columbia, Maryland
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Elizabethtown, Kentucky

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Elizabethtown, Kentucky
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Concord, California

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Concord, California
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Johnson City, Tennessee

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Johnson City, Tennessee
  • Posted - Apr 22, 2022

    The RF Engineer is responsible for the engineering design and system perfor...

    The RF Engineer is responsible for the engineering design and system performance of the T-Mobile Network. Supports coverage, capacity, and performance...

    Fort Washington, Pennsylvania

    Posted - Apr 22, 2022

    The RF Engineer is responsible for the engineering design and system perfor...

    The RF Engineer is responsible for the engineering design and system performance of the T-Mobile Network. Supports coverage, capacity, and performance...

    Fort Washington, Pennsylvania
  • Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Westbury, New York

    Posted - Apr 22, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Westbury, New York
  • No Results Found

Government Account Executive - Wichita, KS - T-Mobile
Posted: Apr 23, 2022 07:29
Wichita, Kansas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

The Account Executive, Government position focuses on the customer life cycle, supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer happiness, and improve revenue while driving customer retention activity. As an Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobile's core values.

What you'll do in your role.

  • New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate.

  • Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues. Track individual account activity and results.

  • Extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information. Accuracy and efficiency in data entry required.

  • Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile's efficiency and quality standards.

  • Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.

  • Demonstrates positive and coordinated behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.

  • Disburses adjustments and credits as appropriate within established limits and criteria.

  • Supports team initiatives and creates an inclusive environment.

  • Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

  • Bachelor's Degree preferred

  • 2-4 Years: Selling To Government (State And Local) Accounts

  • Microsoft Excel

  • Customer Happiness

  • Attention To Detail

  • Communication Skills

  • Presentation Skills

  • Problem Solving

  • Analysis

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194389BR

Department: Business Sales

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 23, 2022 07:28
Crestwood, Illinois

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193720BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 23, 2022 07:27
Fort Scott, Kansas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194409BR

Department: Retail

Travel Required: No



Job Detail

Major Account Executive, SMB Sales - T-Mobile
Posted: Apr 23, 2022 07:27
Charlotte, North Carolina

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

The Major Account Executive, Business Sales role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Responsible for selling products and services to gain new business through prospecting, cold-calling, networking, and generating leads and referrals. Will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Recommend wireless solutions regarding price plans, data, and other improved services, handsets, and accessories to mediate discussions and close business deals.

What you'll do in your role.

  • Independently generate leads and referrals through prospecting, cold calling, and networking.

  • Partner proactively with Retail Stores in assigned territory to drive Business Sales results through education.

  • Continuously update knowledge of products, services, industry trends and the competitive dynamics of the marketplace. Participate in training opportunities and attend sales meetings.

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.

  • Because this position requires local travel you need valid license, a clean driving record, and proof of insurance.

  • Support team initiatives and create an inclusive environment.

  • Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

  • Bachelor's degree or equivalent field or sales experience preferred

  • 1+ years verifiable new customer acquisition sales experience within a commissioned environment is vital

  • If you've got experience delivering and following up on proposals and pricing quotes, you're someone we want to talk to

  • You have excellent interpersonal, written, and verbal Communication Skills

  • Demonstrated experience delivering outstanding customer service and attention to detail

  • Your able to work well in a dynamic, constantly evolving environment that requires a high degree of multi-tasking

  • Effective negotiators and closers wanted

  • Supports team initiatives and creates an inclusive environment

>

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194287BR

Department: Business Sales

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 23, 2022 07:26
Elyria, Ohio

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194412BR

Department: Retail

Travel Required: No



Job Detail

Sr Supply Chain Planner - T-Mobile
Posted: Apr 23, 2022 07:26
Bellevue, Washington

Job Description

As a member of the handset and accessories supply chain planning team, this role is responsible for the planning or fulfillment of assigned products in the Plan-to-Delivery forward logistics process. Working closely with Demand Planning and Inventory Planning and Procurement, the planner will lead the process of developing and communicating an integrated store replenishment plan for assigned customers, products and OEM that supports the company's financial and customer service objectives.

What you'll do in your role.

  • 30% - Manages Collaborative Planning & Replenishment process for stores

  • 20% - Test soundness of replenishment plan assumption based on history, review projected store inventory and mitigate inventory failure or excess positions

  • 15% - Partner with Demand Planning, Channel Managers and Inventory Planning and Procurement to Integrate New Product Introduction safety stock plan into DC inventory plan

  • 10% - Identify and model alternate supply network and store assortment strategy to improve service levels and inventory investment performance

  • 10% - Model store assortment, develop inventory / service strategy and Jointly review store service level and replenishment strategies with retail store leadership, customer's buying team and store replenishment planning team

  • 5% - Establishes and maintains business relationships with Channel Managers or Customer's buying Team, Logistics and Allocation Planning to assure on-time delivery and communication on backorder status

  • 5% - Root-cause process failures and implement process improvements

  • 5% - Also responsible to lead & support Projects as assigned by business.

The experience you'll bring.

MINIMUM REQUIRED:

- 2-3 years of supply chain experience

- Working knowledge in DRP methodologies and supply chain management with ability to train across the organization

- Experience in implementing supply chain systems and process improvement (CPFR, VMI, ERP, APS)

- Demonstrate ability/ willingness to originate and lead cross functional projects

- Ability to develop strategies and process innovation to achieve business goals

- Basic SQL knowledge

- Ability to connect and influence business partners (peers + 2 levels) across functional organization

- Advanced Excel modeling experience required

DESIRED:

- Supply chain experience in the wireless industry

- Working knowledge of SAP ECC , SAP APO Planning Or Oracle Retail Fulfillment modules

- Working knowledge of Sales and Operations Planning process

- Professional certification (CSCP, CPIM, CPF, CPP, CPSM, CSCP, CSCA,CPM) , Six Sigma

- 2 years of experience in at least 2 planning disciplines (Demand Planning, Inventory Planning, Replenishment Planning, Supplier Management)

- Experience implementing and managing CPFR or VMI programs

Education

Required: Undergraduate degree in Supply Chain, Industrial Engineering, Mathematics, Business or related field

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193922BR

Department: Device and Supply Chain

Travel Required: No



Job Detail

Account Executive, SMB Sales - Atlanta, GA. - T-Mobile
Posted: Apr 23, 2022 07:25
Atlanta, Georgia

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to negotiate and close business.

What you'll do in your role.

  • Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking.

  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.

  • Negotiate and close deals.

  • Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings.

  • Devise creative and effective sales approaches, solutions and proposals.

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.

  • Also responsible for other Duties/Projects as assigned by business management as needed

The experience you'll bring.

  • Bachelor's Degree

  • Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations

1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment

  • Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking

  • Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail

  • Communication: Excellent Interpersonal, Written, And Oral Communication Skills

  • Negotiation: Effective Negotiating And Closing Skills

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194419BR

Department: Business Sales

Travel Required: Yes



Job Detail

Associate Government Account Executive - Central, IL - T-Mobile
Posted: Apr 23, 2022 07:24
Peoria, Illinois

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

In the Assoc Account Manager, Government role, you'll target regional and local city government entities in smaller markets across the US and recommend wireless solutions by suggesting service plans, data, and other improved services, and effectively mediate discussions and close business. This job is a vital first step in career progression to sell for Government in smaller, rural markets or emerging markets with 600MHz coverage.

What you'll do in your role.

  • Interact directly with internal partners within Government and throughout the enterprise to build a successful network of internal advocates to support continuity and growth within the Public Sector.

  • Document sales activities using our CRM platform to prioritize territory.

  • Prospect and sell T-Mobile wireless services to new government customers to include cities, libraries, police departments, and government funded nonprofits.

  • Develop community relations in areas where T-Mobile has never had a government presence.

  • Implement and maintain an effective referral network and call program to promote sales.

  • Supports team initiatives and creates an inclusive environment.

The experience you'll bring.

  • Bachelor's Degree Preferred

  • 3 - 5 years direct sales experience, selling a technical product or service preferred

  • Experienced in prospecting, setting appointments, growing market share

  • Responsible for developing profitable new business account relationships and growing profitability from existing accounts

  • Proven experience in handling large and sophisticated accounts and working directly with clients at the senior management level

  • Responsible for selling products and services to highly sensitive and significant accounts. Exercises an excellent deal of judgment and has decision-making authority that can have a significant impact on the business unit

  • Requires regular travel, office location (home based or corporate site) within territory, and meeting with clients and prospects

  • Experience selling prepaid products within the public sector is a plus

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194391BR

Department: Business Sales

Travel Required: No



Job Detail

Sr Account Executive, Federal Sales - Washington, DC - T-Mobile
Posted: Apr 23, 2022 07:24
Washington, District Of Columbia

Job Description

The Sr Account Executive, Federal Sales will call on C Suite and Executive level of Federal Government agencies and qualified organizations to sell products and services and gain new business through prospecting, cold-calling, networking and generating leads and referrals. Meets and exceeds sales objectives by acquiring targeted strategic accounts. The primary function of this role is to lead all customer interaction efforts with key decision makers to create new opportunities for sales and relationship growth within the team's Federal Government account deck. Partnering with other teams, the FCSE's consistently manage a portfolio of active lines and will identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services

What you'll do in your role.

Responsibilities:

  • Execute and manage entire sales cycle and detailed account strategy working cross-functionally with experience in negotiating contract terms and legal team collaboration

  • Develop and implement strategies to expand the market position for Federal Government Accounts. Builds & maintains positive relationships with senior executives, key decision makers and influencers and technical experts within designated accounts. Successfully position new solutions and concepts for expanding business in evolving customer environments with funnel forecast and revenue growth accuracy.

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting. Ensure all internal departments have fulfilled responsibilities to bring new customers onboard. Research business information about prospects.

  • Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

Education:

  • Bachelor's Degree Preferred

Work Experience:

  • 4 + years Business Sales Experience - An established record of sales opportunity wins within the Federal Government preferred.

  • 4 + years Prior wireless experience

Knowledge, Skills and Abilities Required

  • Business Planning - Demonstration of their contribution in account planning and execution of those plans efforts

  • Account Relationship Management - Builds and maintains effective long-term relationships with a defined customer base to ensure a high level of satisfaction and increase revenues. Identifies, develops and typically closes new sales opportunities.

  • Product Knowledge - Serves as the primary interface for all products and services and creates demand for the organization's products and services by raising their profile with customers.

  • Sales Growth - Lead all daily customer interaction efforts intended to create new opportunities for sales and relationship growth within the team's account deck. Meets or exceeds sales targets with assigned strategic accounts, selling solutions and services.

  • Communication - Ability to adapt communication style depending on audience. Comfortable communicating with all levels of organization professionally, whether in-person or virtually. Exhibits executive maturity.

  • Negotiation - Confidently handles sales negotiations with prospects and existing clients

  • Executive Level Presentations - Create and present convincing and persuasive content to present to C-level executives, both in person and virtually, with professional confidence

  • Contractual Agreements - Works cross-functionally with Legal to draft contract terms

  • Understanding of Federal Government contracts including, but not limited to: GSA, Navy spiral 3, ESI, FSSI and others

  • Understanding and adherence to FAR's (Federal Acquisition Regulations) and all Laws and regulations pertaining to Federal Government procurement

  • SalesForce.com-Knowledge of program and ability to navigate fluidly

  • MS Office Suite -Creative use of tools for professional communications, both internal and external

  • T-Mobile Tools & System Knowledge - Preferred

  • Travel Required

  • A valid license and satisfactory driving record (with proof of insurance) Required

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194211BR

Department: Business Sales

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 23, 2022 07:24
Neosho, Missouri

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194410BR

Department: Retail

Travel Required: No



Job Detail

Manager, SMB Sales - T-Mobile
Posted: Apr 22, 2022 01:57
Las Vegas, Nevada

Job Description

In this role, you'll take complete control of hiring, training, and developing a successful sales team who are responsible for outside direct sales in a geographic area. Your leadership skills will be absolutely vital to your entire team's success as your income and theirs will depend on your team productivity. Your creation and monitoring of overall sales plans for your geographic area will enable your sales team to drive success against sales goals through the teams of Account Executives.

What you'll do in your role.

  • Increase market share and achieve and exceed performance targets related to subscribers, revenue, churn and CPGA. Meet or exceed overall sales quota for your assigned region.

  • Implement key operational initiatives in the field while maintaining high ethical and procedural standards. Coordinate and run frequent sales meetings.

  • Interview, hire, train, and develop a staff of successful Account Executives. Conduct ongoing mentoring/coaching in the field.

  • Also responsible for other duties/projects as assigned by business management as needed.

The experience you'll bring.

  • 4-7 Years: Verifiable New Customer Acquisition Sales Experience Within A Commissioned Environment

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194380BR

Department: Business Sales

Travel Required: Yes



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 22, 2022 01:57
Johnson City, Tennessee

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194370BR

Department: Retail

Travel Required: No



Job Detail

Account Executive, Enterprise-Chicago, IL - T-Mobile
Posted: Apr 22, 2022 01:57
Downers Grove, Illinois

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Are you passionate about solving business problems using technology? As America's Un-carrier, T-Mobile is redefining the way businesses buy wireless services by leading in customer care, product and network innovation. Our advanced nationwide 4G and 5G networks deliver outstanding wireless experiences for customers who are unwilling to compromise on quality and value.

Be dynamic. Sell Big. Unleash your earnings potential.

We're looking for bold, uncompromising world-class sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and unleash your true potential.

Enterprise Account Executives develop customer relationships to sell products and services, prospecting, cold-calling, networking and generating leads through referrals. Partnering, AEs manage a portfolio of active lines, identifying business needs matching them to the T-Mobile for Business product portfolio. The role is responsible for both new logo growth and retention of the active account base.

What you'll do in your role.

You're encouraged to join us in this seasoned sales role as you help identify and acquire large business accounts. This is more than just selling; it's about identifying customer needs and effectively selling solutions. Do you have outstanding sales abilities, prospecting, funnel, and account management skills along with ability to mediate discussions and close like nobody's business? If so, take a closer look at the details.

  • Recommend wireless solutions and mentorship on the utilization of improved services and products to drive your customer's efficiency

  • You'll also demonstrate your selling skills to assess the needs of your customers as they utilize our value plans

  • Once a deal is on the table, it's up to you to mediate discussions for contracts in terms of pricing, commitments, and implementation strategy

  • You're also the point person for training new customers, coordinating internal resources, and enabling a smooth transition to the Support team

  • To stay at the top of your game, you're continuously updating your knowledge of wireless products, services, industry trends and the marketplace

  • Supports team initiatives and creates an inclusive environment

The experience you'll bring.

  • Bachelor's degree

  • 2-4 Years: Technology Or Wireless Sales Experience To Fortune 1000 Companies In Region

  • 4-7 Years: Acquisition Sales Experience And A Demonstrated History Of Achievements In A Commissioned Environment./li>

  • We're in the market for someone with extensive cold calling experience, as well as a strong background in making pitches to senior level executives

  • Previous wireless telecommunications experience is ideal

  • Communication Skills

  • Because this position requires local travel you need a valid license, a clean driving record, and proof of insurance

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194345BR

Department: Business Sales

Travel Required: Yes



Job Detail

Account Executive, SMB Sales - T-Mobile
Posted: Apr 22, 2022 01:56
Concord, California

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to negotiate and close business.

What you'll do in your role.

  • Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking.

  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.

  • Negotiate and close deals.

  • Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings.

  • Devise creative and effective sales approaches, solutions and proposals.

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.

  • Also responsible for other Duties/Projects as assigned by business management as needed

The experience you'll bring.

  • Bachelor's Degree

  • Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations

1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment

  • Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking

  • Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail

  • Communication: Excellent Interpersonal, Written, And Oral Communication Skills

  • Negotiation: Effective Negotiating And Closing Skills

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194335BR

Department: Business Sales

Travel Required: Yes



Job Detail

Sr Director, Frontline Compensation - T-Mobile
Posted: Apr 22, 2022 01:56
Overland Park, Kansas

Job Description

This position manages the strategic direction of all elements of compensation for T-Mobile's technology and back-office organizations including design, development and execution of a rewards strategy that aligns to the organization's goals and objectives. This position serves as a proactive business partner and subject matter expert to the Human Resource partners and when necessary, converses with business leaders across the enterprise. This position oversees base pay, corporate bonus, peripheral programs such as one-time payments, leads the company compensation review and bonus cycle, customized in-business compensation programs, insight and analytics, pay equity and ensures compliance with applicable laws and regulations.

The purpose of this position is to drive equitable, consistent, timely, and easy to understand compensation programs that maximize ROI and help align business goals with employee behaviors and optimize our ability to attract, retain and motivate talent.

What you'll do in your role.

  • Serve as a strategic advisor to senior management on compensation matters including variable incentive compensation design and administration, employee/manager education and communication.

  • Design and implement broad based and variable incentive compensation for T-Mobile client organizations that ensure competitiveness, effectiveness and organizational equity.

  • Facilitate final outcomes by providing detailed analysis/models, innovative recommendations and expert advice.

  • Monitor the effectiveness of variable compensation programs, policies, guidelines and procedures.

  • Own design of compensation models driven by data analysis to measure the effectiveness and cost of current incentive plans, design/test the feasibility of different plan scenarios, put forth pros/cons, and provide recommendations to new plan designs as -needed basis.

  • Maintain in-depth understanding of all incentive plans across sales and service organizations and be able to effectively communicate rationale, strategy, and calculations

  • Own compensation administration implementation and data for client groups including job design and evaluation, job levels/ grades, competitive market review, pay analysis and investment forecasting

  • Partner closely with Business Strategy & Operations groups, Commission Operations, Fraud, Internal Risk & Finance Planning teams. Identify opportunities for process, systems or data automation and work alongside partners to bring ideas to life

  • Coordinate the launch and modification of plan communications, legal documentation, and administration among functional teams to drive operational excellence and continuous improvement

  • Facilitate annual at-risk pay assessment for Board of Directors including annual review of variable incentive policies and practices. Serve as approving body for weekly exception review board.

  • Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

  • Bachelor's Degree: Business, Human Resource Management, Accounting, Finance, or similar discipline.

  • 10+ years of progressive experience leading end-to-end development & re-design of compensation plans, market study analysis and internal/external equity analysis.

  • Subject matter expertise and a minimum of 10-15 years of related experience in compensation management within wireless, sales, customer care & retail organizations.

  • 10+ years of sales/incentive compensation management, process, and analysis.

  • Prior experience creating and administering effective variable incentive plans to drive business outcomes.

  • Proven ability to think strategically regarding vision and design of programs and bring creative solutions from data and business needs.

  • Ability to influence senior management; and work across all levels of an organization.

  • Strong business and financial acumen.

  • Collaborative business style to work effectively across the organization, with external trusted partners and employees.

  • Certified Compensation Professional (CCP) preferred.

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194356BR

Department: Human Resources

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 22, 2022 01:55
Elizabethtown, Kentucky

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194367BR

Department: Retail

Travel Required: No



Job Detail

Account Executive, SMB Team Sales - Atlanta, GA. - T-Mobile
Posted: Apr 22, 2022 01:55
Atlanta, Georgia

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

This role will meet and exceed monthly sales quota objectives by successfully supporting your team in acquiring accounts within multiple geographic territories and will ultimately have the opportunity to own a geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business.

What you'll do in your role.

  • Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking

  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories

  • Negotiate and close deals

  • Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings

  • Devise creative and effective sales approaches, solutions and proposals

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting

  • Also responsible for other Duties/Projects as assigned by business management as needed

The experience you'll bring.

  • Bachelor's Degree

  • Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations

  • 1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment

  • Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking

  • Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail

  • Communication: Excellent Interpersonal, Written, And Oral Communication Skills

  • Negotiation: Effective Negotiating And Closing Skills

What's in it for you:

  • Competitive base pay, plus commission

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

Why T-Mobile?

When you go all in with T-Mobile, you've got a group of hardworking, dedicated people behind you every step of the way. We believe that when one person succeeds, we all succeed. We encourage growth and innovation and offer a workplace culture like no other. Apply to join us today.

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194360BR

Department: Business Sales

Travel Required: Yes



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 22, 2022 01:54
Pittsburgh, Pennsylvania

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194351BR

Department: Retail

Travel Required: No



Job Detail

Account Executive, SMB Sales - T-Mobile
Posted: Apr 22, 2022 01:54
Columbia, Maryland

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to negotiate and close business.

What you'll do in your role.

  • Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking.

  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.

  • Negotiate and close deals.

  • Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings.

  • Devise creative and effective sales approaches, solutions and proposals.

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.

  • Also responsible for other Duties/Projects as assigned by business management as needed

The experience you'll bring.

  • Bachelor's Degree

  • Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations

1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment

  • Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking

  • Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail

  • Communication: Excellent Interpersonal, Written, And Oral Communication Skills

  • Negotiation: Effective Negotiating And Closing Skills

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194350BR

Department: Business Sales

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 22, 2022 01:53
Elizabethtown, Kentucky

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194366BR

Department: Retail

Travel Required: No



Job Detail

Account Executive, SMB Sales - T-Mobile
Posted: Apr 22, 2022 01:53
Concord, California

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to negotiate and close business.

What you'll do in your role.

  • Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking.

  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.

  • Negotiate and close deals.

  • Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings.

  • Devise creative and effective sales approaches, solutions and proposals.

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.

  • Also responsible for other Duties/Projects as assigned by business management as needed

The experience you'll bring.

  • Bachelor's Degree

  • Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations

1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment

  • Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking

  • Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail

  • Communication: Excellent Interpersonal, Written, And Oral Communication Skills

  • Negotiation: Effective Negotiating And Closing Skills

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194334BR

Department: Business Sales

Travel Required: Yes



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 22, 2022 01:53
Johnson City, Tennessee

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194354BR

Department: Retail

Travel Required: No



Job Detail

Sr Engineer, Radio Frequency - T-Mobile
Posted: Apr 22, 2022 01:52
Fort Washington, Pennsylvania

Job Description

The RF Engineer is responsible for the engineering design and system performance of the T-Mobile Network. Supports coverage, capacity, and performance planning on the T-Mobile network. Participates in development, testing, and validation of RF feature plan proposals. Follows implementation guidelines for approved new features and technologies. Applies engineering principles to design and optimize network coverage, performance, and capacity. May be required to lead a team of engineers on specific projects. Serves as a technical subject matter expert and may be required to do in depth analysis of new features and technologies.

This Position serves as a lead technical resource for the engineering design and system performance of the T-Mobile Network, typically at a Market or Regional level. Responsibilities will include developing processes and strategic approaches to problem solving within its field of expertise (i.e. one among planning or capacity or optimization). Responsible for the delivery of a training curriculum and implementation of a training network. Mentors RF Engineers and Associate RF Engineers for technical growth. Responsible for preparing presentations with audience up to Sr. Manager/Director. Works on technical assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions. Normally receives little instruction on daily work, general instructions on newly introduced assignments.

What you'll do in your role.

Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

- Serves as the lead resource for advanced monitoring and review of radio network key performance indicators (KPI) within a market and limited to one OEM vendor platform. Develops processes and strategic approaches to problem solving. Devises inter and intra team processes for system performance. Serves as KPI subject matter expert in order to improve network performance. Supervises, monitors, and analyzes statistical network performance data. Collects, processes and reviews drive test data. Works with the operations team to troubleshoot complex site network problems. Reviews data to determine the cause of faulty equipment. Addresses customer and employee complaints received through information analyzer and other applications. Works with RF Engineers to evaluate and resolve complex issues. Updates databases with resolution or actions taken. Participates with federal, state and local jurisdictions to ensure regulatory and zoning compliance.

- Serves as the lead resource for coverage, capacity, and performance activities. Defines and develops internal process used for radio network design. Provides capacity planning and growth strategies. Participates with federal, state and local jurisdictions to ensure regulatory and zoning compliance. Leads the development, testing, and validation of RF feature plan proposals. Defines implementation guidelines for approved new features and technologies.

- Leads team in the application of RF principles to performance activities. Serves as lead subject matter expert on existing/deployed technologies.

- Mentors engineering and technical staff. Capable of hosting training sessions. Provides engineering support to Sales/Customers. Advises management on tactical and strategic issues. Serves as the lead developer and resource for market, regional, and national planning and performance tools (as applicable).

The experience you'll bring.

Minimum required

- Knowledge in Data Automation

- Minimum of 2 years of experience in the 5G troubleshooting and optimization

- Advanced understanding of RF propagation principles, cellular theory, RF engineering tools and antenna theory

- Strong written, verbal and interpersonal skills

- Comprehensive knowledge of Ericsson/Nokia platforms as well as knowledge of Ericsson, and Nokia product lines

- Advanced computer skills (UNIX, Oracle Database, Excel macros and SQL programming a plus)

- Expert level MapInfo skills

- Strong problem solving/troubleshooting skills

- Must be self-motivated, able to work under pressure, and multitask

- 5-7 years of experience within the wireless industry troubleshooting, optimizing, and designing wireless communication sites. 2 years of previous experience training others

- Focus: Able to communicate goals in support of the business' mission

- Drive: Self-motivated and able to work well under pressure

- Teamwork: Ability and desire to work cooperatively with others on a team. Develop, maintain, and strengthen partnerships who can provide information, assistance, and support

- Communication: The ability to ensure that information is passed on to others who should be kept informed. Express oneself clearly in conversations and interactions with others. Clear business and technical writing skills

- Customer Focus: The ability to demonstrate concern and meet external and/or internal customers' needs

- Analytical: The ability to tackle a problem by using a logical, systematic, sequential approach

- Technical Expertise: The ability to demonstrate depth of knowledge and skill in a technical area

- Forward Thinking: The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies

- Influencing Others: The ability to gain others' support for ideas, proposals, projects, and solutions

Desired

- 6+ years working in and around the radio frequency industry designing, optimizing, and troubleshooting network issues

- 5+ years of experience using RF engineering tools and drive test equipment

- 5+ year previous experience with Federal Communication Commission (FCC) and Federal Aviation Agency (FAA) filings and zoning meetings

- 5+ years of experience analyzing data and creating coverage solutions

- Position may require work day, afternoon and graveyard shifts, weekend shifts, on-call, and Holidays

Education

- Bachelor's degree in Engineering, Engineering Technology or an equivalent technical degree

- Preferred: Master's Degree in Engineering, Engineering Technology, or an equivalent technical degree

Travel requirements

- May require up to 20% of domestic overnight travel within the region, and occasional trips to the Bellevue Headquarters

Additional general or physical requirements

- Must be able to communicate with others effectively through written communication methods.

- Must be able to communicate (talking, hearing, etc.) with others effectively through oral communication methods

- This position requires working with a computer (keyboard/mouse), telephone, and/or calculator; or, other repetitive use of hands.

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192511BR

Department: Engineering

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 22, 2022 01:49
Westbury, New York

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194353BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales, Bilingual - Spanish - T-Mobile
Posted: Apr 22, 2022 01:48
Glen Burnie, Maryland

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • Bilingual: Fluent in English and Spanish

Position details

Req ID: 194185BR

Department: Retail

Travel Required: No



Job Detail