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Financial Solutions Advisor Registration Candidate- Consumer Investments- Greater Bay Region
Los Altos, California;Napa, California; Greenbrae, California; Rohnert Park, California; San Francisco, California; Salinas, California; San Jose, California; San Mateo, California; Santa Cruz, California; Redwood City, California; Sebastopol, California; San Jose, California; San Francisco, California; Milpitas, California; Cupertino, California; Palo Alto, California; Santa Clara, California
Job Description:
*Please Note that this requisition contains multiple locations but there is not an immediate opening for every location listed*
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
At Bank of America, we're creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we are looking to provide care and guidance for our clients when they need us most - whether they are just starting out, buying a home, building a family or planning for retirement. As part of our commitment, we are looking for the next generation of Financial Advisors-those with a passion for growing a long-term career and a drive to make our clients' financial lives better.
If you are an individual who is passionate about helping clients reach their financial goals, join Bank of America's Advisor Development Program and become an investment specialist in one of over 4,000 financial center locations nationwide. From day one, you will receive training from our-award winning Academy at Bank of America , including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. The Academy offers a defined path to becoming an advisor through a multi-stage training program, one that provides you with the necessary experience and skills to succeed in your role and throughout your career journey.
As a Financial Solutions Advisor Stage I (FSA I) , your journey begins obtaining your Securities Industry licenses, where you receive dedicated and personalized classes for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational skills needed to be an advisor - from acquiring, building and managing client relationships to considering a client's complex financial picture and guiding them with advice and solutions to help them live their best financial lives, all while humanizing financial interactions. Once you have reached your key milestones, you will begin working in a financial center where you will help to deliver Bank of America's core banking, investment solutions and approach to client care. We will equip you with everything you need as you move through the stages of development
Once you have demonstrated success as a licensed Financial Solutions Advisor Stage I, you will typically progress into the next role, Financial Solutions Advisor Stage II, where you will continue to practice the skills you've learned by growing and deepening relationships within a portfolio of clients. As a successful Financial Solutions Advisor Stage II, you will have the opportunity to advance in many roles within Bank of America and Merrill. The Academy will support you along the way with dedicated programs, tools and resources throughout your career journey.
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.
We'll help you
- Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success.
- Get training and one-on-one coaching from Academy managers who are invested in your success.
- Grow your business knowledge by using a defined consultative approach with clients to systematically identify client needs and appropriate solutions.
- Earn your Security Industry Essentials (SIE), Series 7 and Series 66 licenses (63 & 65 accepted, in lieu of 66) though structured lessons and dedicated study time. You must obtain your SIE within 30 days of being hired & your Series 7 & 66 within 120 Days - a requirement for the role.
- Build your network. Starting at a financial center, you'll interact with banking customers, small business owners and higher net worth clients alike. You'll be able to leverage our relationships with one out of two households in the U.S. to help eventually grow your business.
- Provide end-to-end comprehensive advice, deliver client reviews/presentations with confidence and recommend strategies to help clients achieve their financial goals and life priorities.
- Collaborate with core banking and investment partners. Connect clients to all of the solutions we provide through Bank of America and Merrill to meet virtually all of their financial needs.
As a Financial Solutions Advisor Stage I, you can look forward to
- Unlimited potential for financial growth.
- A strong referral base from across the business through our relationship with one in every two households.
- Managing a portfolio of clients by providing exceptional client care with industry leading products, services, and education.
- Robust marketing support to reach wider audiences with greater appeal.
- Ongoing professional development to deepen your skills and optimize your practice as the industry evolves and changes.
- Opportunities to connect with experts including small business consultants, mortgage lenders and investment advisors.
We're a culture that
- Believes in responsible growth and has a proven dedication to supporting the communities we serve.
- Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience.
- Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world.
- Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.
Required Qualifications:
- Sets and accomplishes goals, achieving whatever you put your mind to.
- Is comfortable in a sales role, finding ways to nurture strong relationships with prospective clients.
- Communicates clearly and confidently with clients from all walks of life.
- Works well with others and collaborates productively to get things done.
- Can manage complexity, prioritize tasks and execute in a fast-paced environment.
- Likes to learn on your feet, adapting to new information and seeking the right solutions for clients.
- Efficiently manages your time and capacity.
- Is thorough and will incorporate relevant regulatory due diligence into daily to-do's and long-term strategies for clients.
Desired Qualifications:
- Strong computer skills with an ability to multitask in a demanding environment.
- A bachelor's degree, or 1-2 years' experience working in the financial service industry and/or a sales environment where goals were met or exceeded.
- Experience assessing client needs, identifying/recommending solutions, and building/managing client relationships.
*Please Note that this requisition contains multiple locations but there is not an immediate opening for every location listed*
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CA - Cupertino - 20563 Stevens Creek Blvd (CA3143), US - CA - Greenbrae - 50 Bon Air CTR - GREENBRAE BC (CA4185), US - CA - Los Altos - 227 S San Antonio Rd - HAWTHORNE-SAN ANTONIO BC (CA4173), US - CA - Milpitas - 20 Ranch Dr - McCarthy Ranch (CA3199), US - CA - Napa - 2 Financial Plz - NORTH NAPA BC (CA3168), US - CA - Palo Alto - 530 Lytton Ave - PALO ALTO MAIN OFFICE (CA5106), US - CA - Redwood City - 1875 Virginia Ave - WOODSIDE PLAZA (CA5154), US - CA - Rohnert Park - 6545 Hunter Dr - ROHNERT PARK BC (CA3166), US - CA - Salinas - 800 Northridge Shopping Ctr - NORTH SALINAS BC (CA2126), US - CA - San Francisco - 2485 San Bruno Ave - Portola District (CA5128), US - CA - San Francisco - 315 Montgomery St - 315 Montgomery (CA5704), US - CA - San Jose - 4075 EVERGREEN VILLAGE SQ (CA3202), US - CA - San Jose - 6490 Camden Ave - ALMADEN VALLEY BC (CA3163), US - CA - San Mateo - 300 S El Camino Real - Ap Giannini (CA5155), US - CA - Santa Clara - 485 El Camino Real - SANTA CLARA MAIN OFFICE (CA4207), US - CA - Santa Cruz - 104 River St - SANTA CRUZ MAIN OFFICE (CA2119), US - CA - Sebastopol - 7185 Healdsburg Ave - SEBASTOPOL BC (CA3149)
Pay and benefits information
Pay range
$28.85 - $33.65 hourly pay, offers to be determined based on experience, education and skill set.
Predictable pay
This role is compensated with a base salary and is not incentive eligible.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Risk Automation and Technology Strategy Specialist
Charlotte, North Carolina;Dallas, Texas; Chicago, Illinois; Atlanta, Georgia
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description
This job is responsible for supporting data and technology requests, complex reporting and analysis, and modeling to manage risk and minimize credit and operating losses. Key responsibilities include reviewing and analyzing portfolio trends, supporting the development of more complex databases or queries to extract data, and supporting the production of data for internal and external reporting needs. Job expectations include working with Technology to implement changes necessary to support ongoing data needs.
GRM RAPID (Risk Automation, Process Improvement and Design) group is a centralized cross-functional team tasked to enhance, simplify and improve processes, provide technology strategy and vision for platforms to drive Operational Excellence within Global Risk Management. The Risk Automation and Technology Strategy Specialist will leverage a strong analytical and consulting mindset to work with leaders working on various technology Strategy and OpEx projects within the strategic framework. The role will work to streamline workflow and business processes and develop tools that help to automate manual processes.
Primary Responsibilities:
Streamlines, automates, and implements solutions to drive process efficiency and controls across GRM
Leverages the latest tools and technologies (-toolkit-) to support to GRM while broader scope tech solutions are being built over multi-year time horizon
Develops expertise in various automation tools by pursuing hands-on training and certifications.
Develop visualization tools and dashboards to capture key risks for crisis management
Develop tools to improve a variety of GRM processes including the CCAR stress data review and VaR validation and review
Tracks and monitors the success of recently implemented tools and process enhancements
Additional Responsibilities:
Supports the development and execution of reporting to allow Risk and business partners to effectively identify and manage risk
Analyzes trends and supports the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies
Provides analytical support on various product strategic initiatives affecting multiple Risk functions and lines of business to ensure company goals are met
Participates in the development of database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data
Supports with responding to complex ad-hoc requests for information from both internal and external parties
Provides support on cross-functional efforts to remediate data quality issues
Monitors the outputs of controls and investigates alerts from the control checks
Required Qualifications:
Minimum 3 years minimum work experience in Risk Management
Minimum 3 years experience and background in technology strategy, initiatives planning, automation, analytics, and/or digital transformation
Strong technical acumen and automation skills, including experience with PYTHON and using data to automate reporting, etc
Hands-on experience building automation workflows, data processes, and visualization dashboards with expert level knowledge of key tools and systems including Tableau, Workiva, Sharepoint, Microsoft Flow and Alteryx
Expertise in Microsoft suite of products (Office Online, Workiva) for automation of reporting and documents
Applies critical thinking, analytical skills, and thoughtful, fact-based approach to solve complex problems
Desired Qualifications:
Leverages strong knowledge of Global Risk Management needs, priorities and deliverables to build solutions to support the business
Effective communication skills; able to communicate complex ideas in a clear manner to a diverse array of audiences
Ability to manage multiple priorities and execute a high volume of competing priorities with acute attention to detail and accuracy
Knowledge of various cloud and on-premise data platforms and ability to think strategically to combine data to provide optimal solutions
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Reg Issue Management Executive
Charlotte, North Carolina;Dallas, Texas
Job Description:
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
As a senior leader and member of the Global Risk Management (GRM) Global Regulatory Relations, Issues Management and Climate Risk organization, the Reg Issue Management Executive is responsible for the management of a portfolio of Regulatory Issues (including Matters Requiring Attention). The Reg Issue Management Executive will collaborate closely with a wide range of partners across the FLUs and Control Functions.
Responsibilities:
Provides thought leadership and subject matter expertise support for key Regulatory Issues in accordance with bank policies.
Requires significant partnership and collaboration across the company. Ability to influence and work closely with senior leadership ensuring critical deliverables are met; demonstrate subject matter expertise in Bank of America business operations, policies, and standards.
Works with Regulator Issue Management Executive to influence change to policies, standards, processes, procedures, and guidance, based upon observations and thematic analysis.
Oversee and direct routines with key partners to ensure up-to-date business information is maintained, including issues status reporting, and other key business information.
Required Qualifications:
10+ years of experience in financial services industry or experience in a related field
Demonstrated ability to engage and communicate at the executive level, establish, and maintain collaborative partnerships and provide thought leadership to strategic decisions.
Critical thinker with the ability to influence senior leaders across the company to challenge the status quo, produce appropriate changes and implement goals.
Effectively and efficiently coordinates and drives execution of key priorities.
Anticipates needs of the Global Regulatory Relations, Issues Management and Climate Risk organization.
Proven business operations and business controls experience
Strong analytical and organizational skills; focus on attention to detail.
Excellent written and verbal communication skills
Strong horizontal leadership skills across peers; an individual who can indirectly and inspire a strong sense of camaraderie, accountability and motivate continuous improvements to performance. Able to attract, retain and develop top talent, strong peer coach.
Effectively packages and communicates complex content and information for management and Board of Directors
Can effectively navigate and deliver results in highly matrixed environment within Global Risk and beyond.
Desired Skills:
Controls Management
Oral Communications
Risk Management
Stakeholder Management
Strategy Planning and Development
Continuous Improvement
Drives Engagement
Influence
Strategic Thinking
Talent Development
Data and Trend Analysis
Decision Making
Problem Solving
Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Financial Solutions Advisor Registration Candidate- Consumer Investments- Greater Bay Region
Los Altos, California;Napa, California; Greenbrae, California; Rohnert Park, California; San Francisco, California; Salinas, California; San Jose, California; San Mateo, California; Santa Cruz, California; Redwood City, California; Sebastopol, California; San Jose, California; San Francisco, California; Milpitas, California; Cupertino, California; Palo Alto, California; Santa Clara, California
Job Description:
*Please Note that this requisition contains multiple locations but there is not an immediate opening for every location listed*
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
At Bank of America, we're creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we are looking to provide care and guidance for our clients when they need us most - whether they are just starting out, buying a home, building a family or planning for retirement. As part of our commitment, we are looking for the next generation of Financial Advisors-those with a passion for growing a long-term career and a drive to make our clients' financial lives better.
If you are an individual who is passionate about helping clients reach their financial goals, join Bank of America's Advisor Development Program and become an investment specialist in one of over 4,000 financial center locations nationwide. From day one, you will receive training from our-award winning Academy at Bank of America , including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. The Academy offers a defined path to becoming an advisor through a multi-stage training program, one that provides you with the necessary experience and skills to succeed in your role and throughout your career journey.
As a Financial Solutions Advisor Stage I (FSA I) , your journey begins obtaining your Securities Industry licenses, where you receive dedicated and personalized classes for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational skills needed to be an advisor - from acquiring, building and managing client relationships to considering a client's complex financial picture and guiding them with advice and solutions to help them live their best financial lives, all while humanizing financial interactions. Once you have reached your key milestones, you will begin working in a financial center where you will help to deliver Bank of America's core banking, investment solutions and approach to client care. We will equip you with everything you need as you move through the stages of development
Once you have demonstrated success as a licensed Financial Solutions Advisor Stage I, you will typically progress into the next role, Financial Solutions Advisor Stage II, where you will continue to practice the skills you've learned by growing and deepening relationships within a portfolio of clients. As a successful Financial Solutions Advisor Stage II, you will have the opportunity to advance in many roles within Bank of America and Merrill. The Academy will support you along the way with dedicated programs, tools and resources throughout your career journey.
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.
We'll help you
- Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success.
- Get training and one-on-one coaching from Academy managers who are invested in your success.
- Grow your business knowledge by using a defined consultative approach with clients to systematically identify client needs and appropriate solutions.
- Earn your Security Industry Essentials (SIE), Series 7 and Series 66 licenses (63 & 65 accepted, in lieu of 66) though structured lessons and dedicated study time. You must obtain your SIE within 30 days of being hired & your Series 7 & 66 within 120 Days - a requirement for the role.
- Build your network. Starting at a financial center, you'll interact with banking customers, small business owners and higher net worth clients alike. You'll be able to leverage our relationships with one out of two households in the U.S. to help eventually grow your business.
- Provide end-to-end comprehensive advice, deliver client reviews/presentations with confidence and recommend strategies to help clients achieve their financial goals and life priorities.
- Collaborate with core banking and investment partners. Connect clients to all of the solutions we provide through Bank of America and Merrill to meet virtually all of their financial needs.
As a Financial Solutions Advisor Stage I, you can look forward to
- Unlimited potential for financial growth.
- A strong referral base from across the business through our relationship with one in every two households.
- Managing a portfolio of clients by providing exceptional client care with industry leading products, services, and education.
- Robust marketing support to reach wider audiences with greater appeal.
- Ongoing professional development to deepen your skills and optimize your practice as the industry evolves and changes.
- Opportunities to connect with experts including small business consultants, mortgage lenders and investment advisors.
We're a culture that
- Believes in responsible growth and has a proven dedication to supporting the communities we serve.
- Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience.
- Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world.
- Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.
Required Qualifications:
- Sets and accomplishes goals, achieving whatever you put your mind to.
- Is comfortable in a sales role, finding ways to nurture strong relationships with prospective clients.
- Communicates clearly and confidently with clients from all walks of life.
- Works well with others and collaborates productively to get things done.
- Can manage complexity, prioritize tasks and execute in a fast-paced environment.
- Likes to learn on your feet, adapting to new information and seeking the right solutions for clients.
- Efficiently manages your time and capacity.
- Is thorough and will incorporate relevant regulatory due diligence into daily to-do's and long-term strategies for clients.
Desired Qualifications:
- Strong computer skills with an ability to multitask in a demanding environment.
- A bachelor's degree, or 1-2 years' experience working in the financial service industry and/or a sales environment where goals were met or exceeded.
- Experience assessing client needs, identifying/recommending solutions, and building/managing client relationships.
*Please Note that this requisition contains multiple locations but there is not an immediate opening for every location listed*
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CA - Cupertino - 20563 Stevens Creek Blvd (CA3143), US - CA - Greenbrae - 50 Bon Air CTR - GREENBRAE BC (CA4185), US - CA - Los Altos - 227 S San Antonio Rd - HAWTHORNE-SAN ANTONIO BC (CA4173), US - CA - Milpitas - 20 Ranch Dr - McCarthy Ranch (CA3199), US - CA - Napa - 2 Financial Plz - NORTH NAPA BC (CA3168), US - CA - Palo Alto - 530 Lytton Ave - PALO ALTO MAIN OFFICE (CA5106), US - CA - Redwood City - 1875 Virginia Ave - WOODSIDE PLAZA (CA5154), US - CA - Rohnert Park - 6545 Hunter Dr - ROHNERT PARK BC (CA3166), US - CA - Salinas - 800 Northridge Shopping Ctr - NORTH SALINAS BC (CA2126), US - CA - San Francisco - 2485 San Bruno Ave - Portola District (CA5128), US - CA - San Francisco - 315 Montgomery St - 315 Montgomery (CA5704), US - CA - San Jose - 4075 EVERGREEN VILLAGE SQ (CA3202), US - CA - San Jose - 6490 Camden Ave - ALMADEN VALLEY BC (CA3163), US - CA - San Mateo - 300 S El Camino Real - Ap Giannini (CA5155), US - CA - Santa Clara - 485 El Camino Real - SANTA CLARA MAIN OFFICE (CA4207), US - CA - Santa Cruz - 104 River St - SANTA CRUZ MAIN OFFICE (CA2119), US - CA - Sebastopol - 7185 Healdsburg Ave - SEBASTOPOL BC (CA3149)
Pay and benefits information
Pay range
$28.85 - $33.65 hourly pay, offers to be determined based on experience, education and skill set.
Predictable pay
This role is compensated with a base salary and is not incentive eligible.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Treasury Sales Officer II
Charlotte, North Carolina;Miami, Florida; Fort Lauderdale, Florida; McLean, Virginia
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The Global Treasury Sales Officer (TSO) is responsible for managing, and aggressively growing, frontline treasury revenue streams across a portfolio of large public real estate entities. He or she teams up as needed with Client Managers, FX, Investment, Card, Trade/SCF, Liquidity Product partners and others across the enterprise to drive US and International Treasury Solutions for their assigned client base.
The role is accountable for revenue growth, client calling, portfolio development, pricing, responding to RFP/RFIs, build and execute client plans, call preparations and participate in overall treasury presentations as well as provide participation in industry forums.
To be successful in the role, TSO must maintain and build a strong client strategies and have an enterprise focus on outstanding opportunities and portfolio servicing activity. They must have excellent treasury sales skills, relationship management skills and extensive product knowledge. He or she must possess excellent organizational, interpersonal, financial acumen, communication and presentation skills
Required Skills: "Must" have these skills to be minimally qualified
5 + years Treasury Management Sales Experience.
Excellent communication (verbal and written) and presentation skills.
Excellent sales and negotiation skills.
Strong time management, organization and planning skills.
Functional understanding of Working Capital financial acumen and Digital initiatives.
50% Business Travel required
Desired skills
Operating knowledge of real estate clients
Demonstrated ability to manage and grow complex client base
Demonstrated ability to generate new business from prospects and existing portfolio through Working Capital analysis and client relationship management
Skills:
Account Management
Business Development
Client Management
Client Solutions Advisory
Customer and Client Focus
Critical Thinking
Portfolio Analysis
Presentation Skills
Relationship Building
Sales Strategy
Coaching
Collaboration
Oral Communications
Prioritization
Prospecting
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Consumer Product Strategy Mgr II-Client Protection
Richmond, Virginia;Plano, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance.
Social Engineering Control Design-
Are you a strategic and analytical thinker who wants the chance to have a real impact on the business? Are you fascinated by fraud activity in our digital world and finding ways to prevent it? We are investing in world-class solutions to protect our clients from fraud and searching for the right analytic leader to help drive that transformation!
At Bank of America, we are guided by a common purpose to help make financial lives better through power of responsible growth. To continue to drive this core principle, within the Client Protection team, we are looking for an innovative, strategic thought leader to design and develop innovative new tools and approaches to help protect clients from scams and social engineering attempts. In this role, you will capitalize on your strategic thinking, digital process design experience, and fraud risk expertise to assess risk and design controls for social engineering and scams. This will require you to be both a creative and strategic problem solver as well as an effective influencer at senior levels of the company. This is a key strategic role and will be at the heart of the company's fraud and digital transformation.
Responsibilities:
Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance
Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work as well as Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions
Design & execution of scam and social engineering strategy and capabilities roadmap.
Lead benchmarking of industry capabilities, emerging technologies, and new threats.
Develop compelling vision and data driven business cases for transformation initiatives. Partner across organization to drive prioritization and funding for initiatives
Build and maintain coalition of leaders across the organization to build support and engagement for the design, implementation, and adoption of new capabilities.
Partner across organization to drive prioritization and support funding of key initiatives in.
Drive scam and social engineering initiative requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Required Qualifications:
Design & execution of scam and social engineering strategy and capabilities roadmap.
Lead benchmarking of industry capabilities, emerging technologies, and new threats.
Develop compelling vision and data driven business cases for transformation initiatives. Partner across organization to drive prioritization and funding for initiatives
Build and maintain coalition of leaders across the organization to build support and engagement for the design, implementation, and adoption of new capabilities.
Partner across organization to drive prioritization and support funding of key initiatives.
Drive scam and social engineering initiative requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Desired Qualifications :
Prior experience in leading policy, strategy, analytics or initiative development in a digital context (fraud, social engineering product development, etc.)
Proven track record of being able to drive projects from idea to execution in digital space
Strong strategic thinking and problem solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
Ability to work across organizational lines to drive results
Ability to influence effectively at executive levels
4 year college degree
Skills:
Analytical Thinking
Business Analytics
Data Mining
Fraud Management
Business Process Analysis
Critical Thinking
Influence
Relationship Building
Strategy Planning and Development
Business Case Analysis
Issue Management
Leadership Development
Process Performance Measurement
Recruiting
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$126,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Sr. Business Continuity Consultant
Charlotte, North Carolina;Richmond, Virginia; Plano, Texas; Addison, Texas; Pennington, New Jersey
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Provides leadership to overall corporate business continuity / disaster recovery program. Surfaces issues affecting corporate recoverability and ensures resolution. Facilitates cross-functional activities, initiatives and discussion groups to strategize contingency plans. Extensively collaborates with all domestic and regional partners. Works with project teams to facilitate and execute the scope and deliverables, especially any MRA-related initiatives. Serves as spokesperson with other technology or business groups and primary contact with key Lines of Business executives supported. Exercises independent judgment in directing staff to achieve results. Demonstrate broad and deep business and/or technical acumen to recommend and implement solutions that protect the banks assets. Act as lead contributor or project manager for business continuity initiatives and ongoing process activities (plan development, testing, event management and progress reporting/measurement). Provide business continuity subject matter consulting support in audit and regulatory matters, as needed. Is clearly recognized as a subject matter expert by peers. Works with project teams to improve the corporate business continuity program.
Work may include development, update, and communication of Service Level Restoral Plans, Major Effects Plans, A Multi-generational plan for Operational Resiliency integration across the Bank, Management of operational frameworks, including policies, procedures, and standards, Regulatory presentation and response and Risk and Issue mitigation. This role works very closely with compliance, risk and audit partners, as well as technology and operations specialists across the Bank. Role will make risk-based assessments and recommendations and may be called upon to manage the resolution of risk, audit or regulatory issues.
Skills:
Attention to Detail
Continuous Improvement
Issue Management
Process Simplification
Written Communications
Adaptability
Collaboration
Critical Thinking
Presentation Skills
Prioritization
Advisory
Business Continuity Management
Consulting
Crisis Management
Process Management
This job is responsible for promoting business continuity, crisis management, and/or operational resilience and facilitating cross-functional collaboration and decision making related to business continuity initiatives and ongoing process activities. Key responsibilities include working with teams to facilitate and execute deliverables related to business continuity planning, testing, incident management, progress reporting, and audit/regulatory issues. Job expectations include providing business continuity subject matter expertise and/or crisis management support. A great opportunity to join an exciting and fulfilling role that is responsible for setting the tone for and shaping the environment within Operational Resiliency. This role provides direct engagement with senior leadership within the organization and across the enterprise, providing executive visibility and opportunity for career progression. As a member of the Crisis Management Planning team you will participate in the development, implementation and sustainment of service level restoral plans and major effects plans related to the Operational Resiliency program.
Required Qualifications:
5+ years of Crisis Management, Business Continuity, Project Management, or related experience
Results oriented, independently driven, self-motivator who works well in a collaborative team environment
Intellectual curiosity with the ability to learn and adapt quickly
Ability to think, visualize and communicate strategically while operating tactically.
Strategic, critical thinker but pays close attention to detail - ability to translate high level goals into executable objectives
Understands the Bank's risk management practices and framework, including risk-based decision strategies, with the ability to assess, document, promote debate and drive resolution of risks with mitigation plans
Comfortable navigating strong governance routines
Advanced skills in MS Office - Excel, PPT
Desired Qualifications:
BS / BA, or comparable work experience
Excellent written and verbal communication, facilitation skills, and development and delivery of executive presentations
International experience and ability to participate and lead work in international jurisdictions
Familiarity with process design, mapping and improvement
Intuitive business continuity-like planning knowledge with the ability to recognize and understand the downstream impacts of change to other areas (i.e. testing, metrics, response, etc.)
Ability to assess and translate laws, rules and regulations into required program enhancements
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Consumer Product Strategy Mgr II-Client Protection
Richmond, Virginia;Plano, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance.
New Acct Opening-
Are you a strategic and analytical thinker who wants the chance to have a real impact on the business? Are you fascinated by fraud activity in our digital world and finding ways to prevent it? We are investing in world-class solutions to protect our clients from fraud and searching for the right analytic leader to help drive that transformation!
At Bank of America, we are guided by a common purpose to help make financial lives better through power of responsible growth. To continue to drive this core principle, within the Client Protection team, we are looking for an innovative, strategic thought leader to drive design, modernization and execution of our Digital Account Opening framework and strategy. In this role, you will capitalize on your strategic thinking, digital process design experience, and fraud risk expertise to assess risk and design controls for new account opening processes across channels and products. This will require you to be both a creative and strategic problem solver as well as an effective influencer at senior levels of the company. This is a key strategic role and will be at the heart of the company's fraud and digital transformation.
Responsibilities:
Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance
Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work
Design & execution of end-to-end Digital New Account Opening framework and capabilities roadmap.
Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.
Partner across organizational lines, build and maintain a coalition of executive leaders and process owners, to develop and drive the digital account opening agenda. Facilitate regular routines for stakeholders and senior executives.
Partner across organization to drive prioritization and support funding of key ID verification initiatives in new accounts space.
Drive Digital New Account Opening strategy requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Stay current on industry trends and new, emerging technology to support seamless new account opening, with stronger controls as well as builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions
Required Qualifications:
Design & execution of end-to-end Digital New Account Opening framework and capabilities roadmap.
Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.
Partner across organizational lines, build and maintain a coalition of executive leaders and process owners, to develop and drive the digital account opening agenda. Facilitate regular routines for stakeholders and senior executives.
Partner across organization to drive prioritization and support funding of key ID verification initiatives in new accounts space.
Drive Digital New Account Opening strategy requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Stay current on industry trends and new, emerging technology to support seamless new account opening, with stronger controls.
Desired Qualifications :
Prior experience in leading policy, strategy, analytics or initiative development in a digital new account opening context (product development, etc.)
Proven track record of being able to drive projects from idea to execution in digital fraud space
Strong strategic thinking and problem solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
Ability to work across organizational lines to drive results
Ability to influence effectively at executive levels
Skills:
Analytical Thinking
Business Analytics
Data Mining
Fraud Management
Business Process Analysis
Critical Thinking
Influence
Relationship Building
Strategy Planning and Development
Business Case Analysis
Issue Management
Leadership Development
Process Performance Measurement
Recruiting
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$126,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Risk Automation and Technology Strategy Specialist
Charlotte, North Carolina;Dallas, Texas; Chicago, Illinois; Atlanta, Georgia
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description
This job is responsible for supporting data and technology requests, complex reporting and analysis, and modeling to manage risk and minimize credit and operating losses. Key responsibilities include reviewing and analyzing portfolio trends, supporting the development of more complex databases or queries to extract data, and supporting the production of data for internal and external reporting needs. Job expectations include working with Technology to implement changes necessary to support ongoing data needs.
GRM RAPID (Risk Automation, Process Improvement and Design) group is a centralized cross-functional team tasked to enhance, simplify and improve processes, provide technology strategy and vision for platforms to drive Operational Excellence within Global Risk Management. The Risk Automation and Technology Strategy Specialist will leverage a strong analytical and consulting mindset to work with leaders working on various technology Strategy and OpEx projects within the strategic framework. The role will work to streamline workflow and business processes and develop tools that help to automate manual processes.
Primary Responsibilities:
Streamlines, automates, and implements solutions to drive process efficiency and controls across GRM
Leverages the latest tools and technologies (-toolkit-) to support to GRM while broader scope tech solutions are being built over multi-year time horizon
Develops expertise in various automation tools by pursuing hands-on training and certifications.
Develop visualization tools and dashboards to capture key risks for crisis management
Develop tools to improve a variety of GRM processes including the CCAR stress data review and VaR validation and review
Tracks and monitors the success of recently implemented tools and process enhancements
Additional Responsibilities:
Supports the development and execution of reporting to allow Risk and business partners to effectively identify and manage risk
Analyzes trends and supports the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies
Provides analytical support on various product strategic initiatives affecting multiple Risk functions and lines of business to ensure company goals are met
Participates in the development of database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data
Supports with responding to complex ad-hoc requests for information from both internal and external parties
Provides support on cross-functional efforts to remediate data quality issues
Monitors the outputs of controls and investigates alerts from the control checks
Required Qualifications:
Minimum 3 years minimum work experience in Risk Management
Minimum 3 years experience and background in technology strategy, initiatives planning, automation, analytics, and/or digital transformation
Strong technical acumen and automation skills, including experience with PYTHON and using data to automate reporting, etc
Hands-on experience building automation workflows, data processes, and visualization dashboards with expert level knowledge of key tools and systems including Tableau, Workiva, Sharepoint, Microsoft Flow and Alteryx
Expertise in Microsoft suite of products (Office Online, Workiva) for automation of reporting and documents
Applies critical thinking, analytical skills, and thoughtful, fact-based approach to solve complex problems
Desired Qualifications:
Leverages strong knowledge of Global Risk Management needs, priorities and deliverables to build solutions to support the business
Effective communication skills; able to communicate complex ideas in a clear manner to a diverse array of audiences
Ability to manage multiple priorities and execute a high volume of competing priorities with acute attention to detail and accuracy
Knowledge of various cloud and on-premise data platforms and ability to think strategically to combine data to provide optimal solutions
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Quantitative Finance Analyst - Technology Infrastructure
Charlotte, North Carolina;Atlanta, Georgia
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Bank of America's Quantitative Finance Group is seeking a Quantitative Finance Analyst to join our team.
Responsibilities:
The team member will be responsible for managing a large technology infrastructure consisting of several thousand RedHat Linux servers.
The analyst will work with a team that is responsible for design and implementation of technology solutions that directly support Corporate Treasury and Bank of America as a whole.
In-Depth Experience with RedHat Linux operating systems and application configuration/management.
Strong organization and communication skills and a general coding/scripting understanding.
This position will share in an after-hours On-Call rotation.
Required Qualifications:
5-10 years UNIX/LINUX Operating system expertise
NAS Storage experience
Advanced level of network understanding such as DNS, IP Routing, Network Layers & Protocols
Strong desire to learn and adopt new technologies
Proven successto work well in a cooperative, time-sensitive, market-driven environment
Strong organizational skillsto manage multiple priorities with minimal supervision
Proven successto work individually and with the group on complex problem solving
Analytical skills, critical thinking and a strong desire to learn
Desired Qualifications:
Experience with traditional SQL or distributed databases such as Oracle/MS SQL or Vertica
Computer Science Degree
Experience with Netapp
Ability to work effectively in a team environment and across all organization levels
Experience with Agile project methodologies
Experience with UNIX/LINUX software development in languages such as Perl/Python
Experience using Source Code and Version Control systems like SVN, Git, etc.
Experience working with platform technologies like Nagios, Spark, Hadoop, Docker
Skills:
Analytical Thinking
Application Development
Automation
Solution Design
Business Intelligence
Data Modeling
Financial Management
Solution Delivery Process
Technical Strategy Development
Business Analytics
Critical Thinking
Financial Analysis
Innovative Thinking
Problem Solving
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Treasury Sales Officer II
Charlotte, North Carolina;Miami, Florida; Fort Lauderdale, Florida; McLean, Virginia
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The Global Treasury Sales Officer (TSO) is responsible for managing, and aggressively growing, frontline treasury revenue streams across a portfolio of large public real estate entities. He or she teams up as needed with Client Managers, FX, Investment, Card, Trade/SCF, Liquidity Product partners and others across the enterprise to drive US and International Treasury Solutions for their assigned client base.
The role is accountable for revenue growth, client calling, portfolio development, pricing, responding to RFP/RFIs, build and execute client plans, call preparations and participate in overall treasury presentations as well as provide participation in industry forums.
To be successful in the role, TSO must maintain and build a strong client strategies and have an enterprise focus on outstanding opportunities and portfolio servicing activity. They must have excellent treasury sales skills, relationship management skills and extensive product knowledge. He or she must possess excellent organizational, interpersonal, financial acumen, communication and presentation skills
Required Skills: "Must" have these skills to be minimally qualified
5 + years Treasury Management Sales Experience.
Excellent communication (verbal and written) and presentation skills.
Excellent sales and negotiation skills.
Strong time management, organization and planning skills.
Functional understanding of Working Capital financial acumen and Digital initiatives.
50% Business Travel required
Desired skills
Operating knowledge of real estate clients
Demonstrated ability to manage and grow complex client base
Demonstrated ability to generate new business from prospects and existing portfolio through Working Capital analysis and client relationship management
Skills:
Account Management
Business Development
Client Management
Client Solutions Advisory
Customer and Client Focus
Critical Thinking
Portfolio Analysis
Presentation Skills
Relationship Building
Sales Strategy
Coaching
Collaboration
Oral Communications
Prioritization
Prospecting
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Full Stack Developer
Plano, Texas;Chandler, Arizona; Atlanta, Georgia
Job Description:
About us:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.
Overview:
Act as a full stack Java developer withinApplication Solutions & Engineeringarea to automate both infrastructure and software delivery. Will be providing software services for server delivery teams, software developers and working with enterprise groups to provide low touch capabilities across a wide domain. Will be working with DevOps platforms and tools as well as middleware systems indirectly.
Responsibilities:
Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
Utilizes multiple architectural components (across data, application, business) in design and development of client requirements
Performs Continuous Integration and Continuous Development (CI-CD) activities
Contributes to story refinement and definition of requirements
Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle
Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause
Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
Required Qualifications:
10+ years industry experience or equivalent skills in design and development of applications and services in an Agile, Scrum and Lean environment
Excellent development skill in Java, Spring Boot, Java Script, Angular, Oracle and MSSQL (Full stack developer - UI, backend, API's, SQL)
Experience with Linux OS, Cloud platform and Middleware (Tomcat or JBoss)
Strong knowledge of design patterns and best practices in web services, full stack system architecture and system integration
Experience with orchestration technologies, GIT and continuous integration (CI), continuous delivery (CD) pipelines
Good understanding of object oriented principles, system design and diagraming, data structures and algorithms
Experience in full system implementation lifecycle (analysis, design, build, test, implement and support)
Experience with using IDEs like VS Code, Eclipse
Bachelor's degree or equivalent, preferably in a Computer Science or related field
Desired Qualifications:
Knowledge and/or experience with DevOps and CI/CD Integration
Knowledge on Kubernetes or equivalent container orchestration systems
Experience with delivering Infrastructure as Code using Terraform
Open and clear communication.
Teamwork
Time Management
Flexibility and Availability
Creativity
Skills:
Application Development
Automation
Collaboration
DevOps Practices
Solution Design
Agile Practices
Architecture
Result Orientation
Solution Delivery Process
User Experience Design
Analytical Thinking
Data Management
Risk Management
Technical Strategy Development
Test Engineering
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Relationship Banker
Spanish Fork, Utah;Provo, Utah
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
*This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.*
Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
Required Qualifications:
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
Applies strong critical thinking and problem-solving skills to meet clients' needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Can be flexible to work weekends and/or extended hours as needed
Desired Qualifications:
Experience in financial services and knowledge of financial services industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance
Skills:
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Merchant Consultant - Elk Grove/Sacramento Market
Elk Grove, California;Sacramento, California
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for providing payment processing solutions to small business clients primarily through 1:1 partnerships with assigned group of small business specialists, financial centers, and other internal partners. Key responsibilities include consulting with small business clients to understand their priorities and provide solutions that meet their business needs with a focus on more complex opportunities and solutions. Job expectations include having an awareness of merchant payment processing solutions, pricing, software, gateways, and security.
Responsibilities:
Leverages consultative sales process and knowledge of healthcare, retail, restaurant, and business to business industries to identify clients' business needs
Recommends solutions that meet clients' needs with a focus on more complex opportunities and solutions
Drives toward sales and revenue goals while balancing operational excellence, risk management, and client experience expectations, maintaining accurate records and adhering to Service Level Agreements
Builds meaningful relationships and collaborates with internal partners to provide subject matter expertise on merchant payment processing pricing, software, gateways, and security
Identifies opportunities proactively and develops a pipeline for sales opportunities with internal partners and clients
Acts as a champion for clients by connecting expertise across the company to help them achieve their goals
Establishes relationships with associations, centers of influence, and vendor partners and adapts to an ever changing payment processing environment
Skills:
Client Experience Branding
Client Solutions Advisory
Customer and Client Focus
Payment Processing
Pipeline Management
Consulting
Credit Documentation Requirements
Oral Communications
Referral Management
Written Communications
Financial Analysis
Interpret Relevant Laws, Rules, and Regulations
Issue Management
Prospecting
Required Qualifications:
Customer focus
Relationship building
Oral & Written communication
Consultative sales
Pipeline management
Problem solving
Teamwork
Time management
Presentation skills
Outside sales and referral sales
Technical expertise
2+ years of sales experience
Desired Qualifications:
Merchant products and solutions
Multi-lingual ability is a plus
High school diploma
CRM (Client Relationship Management System)
Industry business acumen
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CA - Elk Grove - 5001 Laguna Blvd - LAGUNA CREEK BC (CA2162), US - CA - Sacramento - 7198 Stockton Blvd - FLORIN CENTER BC (CA3160)
Pay and benefits information
Pay range
$69,500.00 - $94,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Full Stack Developer
Plano, Texas;Chandler, Arizona; Atlanta, Georgia
Job Description:
About us:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.
Overview:
Act as a full stack Java developer withinApplication Solutions & Engineeringarea to automate both infrastructure and software delivery. Will be providing software services for server delivery teams, software developers and working with enterprise groups to provide low touch capabilities across a wide domain. Will be working with DevOps platforms and tools as well as middleware systems indirectly.
Responsibilities:
Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
Utilizes multiple architectural components (across data, application, business) in design and development of client requirements
Performs Continuous Integration and Continuous Development (CI-CD) activities
Contributes to story refinement and definition of requirements
Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle
Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause
Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
Required Qualifications:
10+ years industry experience or equivalent skills in design and development of applications and services in an Agile, Scrum and Lean environment
Excellent development skill in Java, Spring Boot, Java Script, Angular, Oracle and MSSQL (Full stack developer - UI, backend, API's, SQL)
Experience with Linux OS, Cloud platform and Middleware (Tomcat or JBoss)
Strong knowledge of design patterns and best practices in web services, full stack system architecture and system integration
Experience with orchestration technologies, GIT and continuous integration (CI), continuous delivery (CD) pipelines
Good understanding of object oriented principles, system design and diagraming, data structures and algorithms
Experience in full system implementation lifecycle (analysis, design, build, test, implement and support)
Experience with using IDEs like VS Code, Eclipse
Bachelor's degree or equivalent, preferably in a Computer Science or related field
Desired Qualifications:
Knowledge and/or experience with DevOps and CI/CD Integration
Knowledge on Kubernetes or equivalent container orchestration systems
Experience with delivering Infrastructure as Code using Terraform
Open and clear communication.
Teamwork
Time Management
Flexibility and Availability
Creativity
Skills:
Application Development
Automation
Collaboration
DevOps Practices
Solution Design
Agile Practices
Architecture
Result Orientation
Solution Delivery Process
User Experience Design
Analytical Thinking
Data Management
Risk Management
Technical Strategy Development
Test Engineering
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Payment Card Fraud Detection - Policy Strategist
Newark, Delaware;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for working closely with stakeholders across the organization to identify and drive transformational process improvements which will maximize operational efficiency, reduce losses, and improve the customer experience. Key responsibilities include managing change, risk, and operational readiness for operations functions per Business and Enterprise Change Management policies. Job expectations include owning and maintaining content used by operations, including procedures and letters, and ensuring materials adhere to standards and policies.
Conceptualize, design, and implement fraud and/or claims prevention strategies; understand and quantify risks associated with new or proposed process or procedural changes, new products or programs, or changes in business conditions. Document and implement industry best practices; lead cross-functional initiatives within the fraud and/or claims Space. Work with internal clients to understand, quantify and balance the relationship between revenue, cost and losses (risk vs. reward) and establish communication forums with internal clients and business partners.
The Fraud Policy Strategist will be the key point of contact within fraud for the Product partners they are aligned to. They will influence the development of new or changing products and features. They will be responsible for leading regular fraud performance updates with key stakeholders. They will provide updates on fraud trends, loss outlooks, and initiatives. This person will be responsible for leveraging their fraud and product knowledge while reviewing our existing policy to optimize the balance between revenue, client experience and fraud losses. The Fraud Policy Strategist will also collaborate and partner with key stakeholders in product, strategy, servicing, detection, authentication, and claims.
The responsibilities include:
- Review and understand the latest fraud trends and recommend solutions to mitigate losses
- Evaluate incoming claims and high dollar defects to identify gaps/opportunities
- Summarize and complete write ups on high dollar defect accounts
- Document and evaluate existing/new fraud policies
- Understand internal systems and processes to understand how they interact in order to identify opportunities to reduce fraud losses
- Monitor reports to identify risks/trends
- Support fraud projects and initiatives
- Lead the partnership with product teams to drive strategic discussions around business performance, initiatives, and emerging threats
- Champion AND challenge the fraud policies that are used to manage fraud risk in order to optimize the balance between client experience, risk, and reward
- Take the initiative to use your expertise to find opportunities and issues, develop ideas on how to fix them, and then make it happen!
Who are we looking for?
- Thought leaders and self-starters who can take ownership for their space AND help us shape the broader strategy and approach
- Ability to build relationships and work across the organization
- Ability to think like a business owner (What is important to our product's success)... and a crook (how could I beat this?)
- Bonus points for prior product, fraud, risk, or analytic experience
Responsibilities:
Engages with business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques such as Six Sigma
Leads Universal Change Risk Assessment (UCRA) development and related work groups and takes into account the UCRA policy when documenting relevant projects
Understands and quantifies risks associated with new or proposed processor procedural changes, products, and programs
Owns, develops, reviews, and maintains content for supported operations functions, including procedures, letters, and process maps
Skills:
Business Process Analysis
Policies, Procedures, and Guidelines Management
Process Design
Process Simplification
Technical Documentation
Agility to Influence Others
Collaboration
Customer Experience Improvement
Influence
Innovative Thinking
Presentation Skills
Attention to Detail
Business Case Analysis
Consulting
Problem Solving
PowerPoint Slide Design
Process Mapping
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
This position is not eligible for sponsorship.
Required Qualifications:
- 2+ years of Fraud or risk management experience
- Advanced PowerPoint and Excel skills
- Excellent written, verbal, and interpersonal communication skills
- Self-motivated and possess the ability to work in a fast paced environment and deliver action results quickly
- Ability to engage across lines of business and with senior level executives
- Experience with design and implementation of new processes and/or products
- Experience with developing policy and/or technology requirements for initiatives
Desired Qualifications:
- Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)
- Experience in Six Sigma, Lean, Agile, JIRA
- Basic technical skills in SAS/SQL
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$77,200.00 - $96,800.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Sr. Business Continuity Consultant
Charlotte, North Carolina;Richmond, Virginia; Plano, Texas; Addison, Texas; Pennington, New Jersey
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Provides leadership to overall corporate business continuity / disaster recovery program. Surfaces issues affecting corporate recoverability and ensures resolution. Facilitates cross-functional activities, initiatives and discussion groups to strategize contingency plans. Extensively collaborates with all domestic and regional partners. Works with project teams to facilitate and execute the scope and deliverables, especially any MRA-related initiatives. Serves as spokesperson with other technology or business groups and primary contact with key Lines of Business executives supported. Exercises independent judgment in directing staff to achieve results. Demonstrate broad and deep business and/or technical acumen to recommend and implement solutions that protect the banks assets. Act as lead contributor or project manager for business continuity initiatives and ongoing process activities (plan development, testing, event management and progress reporting/measurement). Provide business continuity subject matter consulting support in audit and regulatory matters, as needed. Is clearly recognized as a subject matter expert by peers. Works with project teams to improve the corporate business continuity program.
Work may include development, update, and communication of Service Level Restoral Plans, Major Effects Plans, A Multi-generational plan for Operational Resiliency integration across the Bank, Management of operational frameworks, including policies, procedures, and standards, Regulatory presentation and response and Risk and Issue mitigation. This role works very closely with compliance, risk and audit partners, as well as technology and operations specialists across the Bank. Role will make risk-based assessments and recommendations and may be called upon to manage the resolution of risk, audit or regulatory issues.
Skills:
Attention to Detail
Continuous Improvement
Issue Management
Process Simplification
Written Communications
Adaptability
Collaboration
Critical Thinking
Presentation Skills
Prioritization
Advisory
Business Continuity Management
Consulting
Crisis Management
Process Management
This job is responsible for promoting business continuity, crisis management, and/or operational resilience and facilitating cross-functional collaboration and decision making related to business continuity initiatives and ongoing process activities. Key responsibilities include working with teams to facilitate and execute deliverables related to business continuity planning, testing, incident management, progress reporting, and audit/regulatory issues. Job expectations include providing business continuity subject matter expertise and/or crisis management support. A great opportunity to join an exciting and fulfilling role that is responsible for setting the tone for and shaping the environment within Operational Resiliency. This role provides direct engagement with senior leadership within the organization and across the enterprise, providing executive visibility and opportunity for career progression. As a member of the Crisis Management Planning team you will participate in the development, implementation and sustainment of service level restoral plans and major effects plans related to the Operational Resiliency program.
Required Qualifications:
5+ years of Crisis Management, Business Continuity, Project Management, or related experience
Results oriented, independently driven, self-motivator who works well in a collaborative team environment
Intellectual curiosity with the ability to learn and adapt quickly
Ability to think, visualize and communicate strategically while operating tactically.
Strategic, critical thinker but pays close attention to detail - ability to translate high level goals into executable objectives
Understands the Bank's risk management practices and framework, including risk-based decision strategies, with the ability to assess, document, promote debate and drive resolution of risks with mitigation plans
Comfortable navigating strong governance routines
Advanced skills in MS Office - Excel, PPT
Desired Qualifications:
BS / BA, or comparable work experience
Excellent written and verbal communication, facilitation skills, and development and delivery of executive presentations
International experience and ability to participate and lead work in international jurisdictions
Familiarity with process design, mapping and improvement
Intuitive business continuity-like planning knowledge with the ability to recognize and understand the downstream impacts of change to other areas (i.e. testing, metrics, response, etc.)
Ability to assess and translate laws, rules and regulations into required program enhancements
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Sr. Business Continuity Consultant
Charlotte, North Carolina;Richmond, Virginia; Plano, Texas; Addison, Texas; Pennington, New Jersey
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Provides leadership to overall corporate business continuity / disaster recovery program. Surfaces issues affecting corporate recoverability and ensures resolution. Facilitates cross-functional activities, initiatives and discussion groups to strategize contingency plans. Extensively collaborates with all domestic and regional partners. Works with project teams to facilitate and execute the scope and deliverables, especially any MRA-related initiatives. Serves as spokesperson with other technology or business groups and primary contact with key Lines of Business executives supported. Exercises independent judgment in directing staff to achieve results. Demonstrate broad and deep business and/or technical acumen to recommend and implement solutions that protect the banks assets. Act as lead contributor or project manager for business continuity initiatives and ongoing process activities (plan development, testing, event management and progress reporting/measurement). Provide business continuity subject matter consulting support in audit and regulatory matters, as needed. Is clearly recognized as a subject matter expert by peers. Works with project teams to improve the corporate business continuity program.
Work may include development, update, and communication of Service Level Restoral Plans, Major Effects Plans, A Multi-generational plan for Operational Resiliency integration across the Bank, Management of operational frameworks, including policies, procedures, and standards, Regulatory presentation and response and Risk and Issue mitigation. This role works very closely with compliance, risk and audit partners, as well as technology and operations specialists across the Bank. Role will make risk-based assessments and recommendations and may be called upon to manage the resolution of risk, audit or regulatory issues.
Skills:
Attention to Detail
Continuous Improvement
Issue Management
Process Simplification
Written Communications
Adaptability
Collaboration
Critical Thinking
Presentation Skills
Prioritization
Advisory
Business Continuity Management
Consulting
Crisis Management
Process Management
This job is responsible for promoting business continuity, crisis management, and/or operational resilience and facilitating cross-functional collaboration and decision making related to business continuity initiatives and ongoing process activities. Key responsibilities include working with teams to facilitate and execute deliverables related to business continuity planning, testing, incident management, progress reporting, and audit/regulatory issues. Job expectations include providing business continuity subject matter expertise and/or crisis management support. A great opportunity to join an exciting and fulfilling role that is responsible for setting the tone for and shaping the environment within Operational Resiliency. This role provides direct engagement with senior leadership within the organization and across the enterprise, providing executive visibility and opportunity for career progression. As a member of the Crisis Management Planning team you will participate in the development, implementation and sustainment of service level restoral plans and major effects plans related to the Operational Resiliency program.
Required Qualifications:
5+ years of Crisis Management, Business Continuity, Project Management, or related experience
Results oriented, independently driven, self-motivator who works well in a collaborative team environment
Intellectual curiosity with the ability to learn and adapt quickly
Ability to think, visualize and communicate strategically while operating tactically.
Strategic, critical thinker but pays close attention to detail - ability to translate high level goals into executable objectives
Understands the Bank's risk management practices and framework, including risk-based decision strategies, with the ability to assess, document, promote debate and drive resolution of risks with mitigation plans
Comfortable navigating strong governance routines
Advanced skills in MS Office - Excel, PPT
Desired Qualifications:
BS / BA, or comparable work experience
Excellent written and verbal communication, facilitation skills, and development and delivery of executive presentations
International experience and ability to participate and lead work in international jurisdictions
Familiarity with process design, mapping and improvement
Intuitive business continuity-like planning knowledge with the ability to recognize and understand the downstream impacts of change to other areas (i.e. testing, metrics, response, etc.)
Ability to assess and translate laws, rules and regulations into required program enhancements
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Consumer Product Strategy Mgr II-Client Protection
Richmond, Virginia;Plano, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance.
Social Engineering Control Design-
Are you a strategic and analytical thinker who wants the chance to have a real impact on the business? Are you fascinated by fraud activity in our digital world and finding ways to prevent it? We are investing in world-class solutions to protect our clients from fraud and searching for the right analytic leader to help drive that transformation!
At Bank of America, we are guided by a common purpose to help make financial lives better through power of responsible growth. To continue to drive this core principle, within the Client Protection team, we are looking for an innovative, strategic thought leader to design and develop innovative new tools and approaches to help protect clients from scams and social engineering attempts. In this role, you will capitalize on your strategic thinking, digital process design experience, and fraud risk expertise to assess risk and design controls for social engineering and scams. This will require you to be both a creative and strategic problem solver as well as an effective influencer at senior levels of the company. This is a key strategic role and will be at the heart of the company's fraud and digital transformation.
Responsibilities:
Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance
Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work as well as Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions
Design & execution of scam and social engineering strategy and capabilities roadmap.
Lead benchmarking of industry capabilities, emerging technologies, and new threats.
Develop compelling vision and data driven business cases for transformation initiatives. Partner across organization to drive prioritization and funding for initiatives
Build and maintain coalition of leaders across the organization to build support and engagement for the design, implementation, and adoption of new capabilities.
Partner across organization to drive prioritization and support funding of key initiatives in.
Drive scam and social engineering initiative requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Required Qualifications:
Design & execution of scam and social engineering strategy and capabilities roadmap.
Lead benchmarking of industry capabilities, emerging technologies, and new threats.
Develop compelling vision and data driven business cases for transformation initiatives. Partner across organization to drive prioritization and funding for initiatives
Build and maintain coalition of leaders across the organization to build support and engagement for the design, implementation, and adoption of new capabilities.
Partner across organization to drive prioritization and support funding of key initiatives.
Drive scam and social engineering initiative requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Desired Qualifications :
Prior experience in leading policy, strategy, analytics or initiative development in a digital context (fraud, social engineering product development, etc.)
Proven track record of being able to drive projects from idea to execution in digital space
Strong strategic thinking and problem solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
Ability to work across organizational lines to drive results
Ability to influence effectively at executive levels
4 year college degree
Skills:
Analytical Thinking
Business Analytics
Data Mining
Fraud Management
Business Process Analysis
Critical Thinking
Influence
Relationship Building
Strategy Planning and Development
Business Case Analysis
Issue Management
Leadership Development
Process Performance Measurement
Recruiting
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$126,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Consumer Product Strategy Mgr II-Client Protection
Richmond, Virginia;Plano, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance.
New Acct Opening-
Are you a strategic and analytical thinker who wants the chance to have a real impact on the business? Are you fascinated by fraud activity in our digital world and finding ways to prevent it? We are investing in world-class solutions to protect our clients from fraud and searching for the right analytic leader to help drive that transformation!
At Bank of America, we are guided by a common purpose to help make financial lives better through power of responsible growth. To continue to drive this core principle, within the Client Protection team, we are looking for an innovative, strategic thought leader to drive design, modernization and execution of our Digital Account Opening framework and strategy. In this role, you will capitalize on your strategic thinking, digital process design experience, and fraud risk expertise to assess risk and design controls for new account opening processes across channels and products. This will require you to be both a creative and strategic problem solver as well as an effective influencer at senior levels of the company. This is a key strategic role and will be at the heart of the company's fraud and digital transformation.
Responsibilities:
Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance
Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work
Design & execution of end-to-end Digital New Account Opening framework and capabilities roadmap.
Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.
Partner across organizational lines, build and maintain a coalition of executive leaders and process owners, to develop and drive the digital account opening agenda. Facilitate regular routines for stakeholders and senior executives.
Partner across organization to drive prioritization and support funding of key ID verification initiatives in new accounts space.
Drive Digital New Account Opening strategy requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Stay current on industry trends and new, emerging technology to support seamless new account opening, with stronger controls as well as builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions
Required Qualifications:
Design & execution of end-to-end Digital New Account Opening framework and capabilities roadmap.
Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.
Partner across organizational lines, build and maintain a coalition of executive leaders and process owners, to develop and drive the digital account opening agenda. Facilitate regular routines for stakeholders and senior executives.
Partner across organization to drive prioritization and support funding of key ID verification initiatives in new accounts space.
Drive Digital New Account Opening strategy requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Stay current on industry trends and new, emerging technology to support seamless new account opening, with stronger controls.
Desired Qualifications :
Prior experience in leading policy, strategy, analytics or initiative development in a digital new account opening context (product development, etc.)
Proven track record of being able to drive projects from idea to execution in digital fraud space
Strong strategic thinking and problem solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
Ability to work across organizational lines to drive results
Ability to influence effectively at executive levels
Skills:
Analytical Thinking
Business Analytics
Data Mining
Fraud Management
Business Process Analysis
Critical Thinking
Influence
Relationship Building
Strategy Planning and Development
Business Case Analysis
Issue Management
Leadership Development
Process Performance Measurement
Recruiting
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$126,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Payment Card Fraud Detection - Policy Strategist
Newark, Delaware;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for working closely with stakeholders across the organization to identify and drive transformational process improvements which will maximize operational efficiency, reduce losses, and improve the customer experience. Key responsibilities include managing change, risk, and operational readiness for operations functions per Business and Enterprise Change Management policies. Job expectations include owning and maintaining content used by operations, including procedures and letters, and ensuring materials adhere to standards and policies.
Conceptualize, design, and implement fraud and/or claims prevention strategies; understand and quantify risks associated with new or proposed process or procedural changes, new products or programs, or changes in business conditions. Document and implement industry best practices; lead cross-functional initiatives within the fraud and/or claims Space. Work with internal clients to understand, quantify and balance the relationship between revenue, cost and losses (risk vs. reward) and establish communication forums with internal clients and business partners.
The Fraud Policy Strategist will be the key point of contact within fraud for the Product partners they are aligned to. They will influence the development of new or changing products and features. They will be responsible for leading regular fraud performance updates with key stakeholders. They will provide updates on fraud trends, loss outlooks, and initiatives. This person will be responsible for leveraging their fraud and product knowledge while reviewing our existing policy to optimize the balance between revenue, client experience and fraud losses. The Fraud Policy Strategist will also collaborate and partner with key stakeholders in product, strategy, servicing, detection, authentication, and claims.
The responsibilities include:
- Review and understand the latest fraud trends and recommend solutions to mitigate losses
- Evaluate incoming claims and high dollar defects to identify gaps/opportunities
- Summarize and complete write ups on high dollar defect accounts
- Document and evaluate existing/new fraud policies
- Understand internal systems and processes to understand how they interact in order to identify opportunities to reduce fraud losses
- Monitor reports to identify risks/trends
- Support fraud projects and initiatives
- Lead the partnership with product teams to drive strategic discussions around business performance, initiatives, and emerging threats
- Champion AND challenge the fraud policies that are used to manage fraud risk in order to optimize the balance between client experience, risk, and reward
- Take the initiative to use your expertise to find opportunities and issues, develop ideas on how to fix them, and then make it happen!
Who are we looking for?
- Thought leaders and self-starters who can take ownership for their space AND help us shape the broader strategy and approach
- Ability to build relationships and work across the organization
- Ability to think like a business owner (What is important to our product's success)... and a crook (how could I beat this?)
- Bonus points for prior product, fraud, risk, or analytic experience
Responsibilities:
Engages with business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques such as Six Sigma
Leads Universal Change Risk Assessment (UCRA) development and related work groups and takes into account the UCRA policy when documenting relevant projects
Understands and quantifies risks associated with new or proposed processor procedural changes, products, and programs
Owns, develops, reviews, and maintains content for supported operations functions, including procedures, letters, and process maps
Skills:
Business Process Analysis
Policies, Procedures, and Guidelines Management
Process Design
Process Simplification
Technical Documentation
Agility to Influence Others
Collaboration
Customer Experience Improvement
Influence
Innovative Thinking
Presentation Skills
Attention to Detail
Business Case Analysis
Consulting
Problem Solving
PowerPoint Slide Design
Process Mapping
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
This position is not eligible for sponsorship.
Required Qualifications:
- 2+ years of Fraud or risk management experience
- Advanced PowerPoint and Excel skills
- Excellent written, verbal, and interpersonal communication skills
- Self-motivated and possess the ability to work in a fast paced environment and deliver action results quickly
- Ability to engage across lines of business and with senior level executives
- Experience with design and implementation of new processes and/or products
- Experience with developing policy and/or technology requirements for initiatives
Desired Qualifications:
- Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)
- Experience in Six Sigma, Lean, Agile, JIRA
- Basic technical skills in SAS/SQL
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$77,200.00 - $96,800.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Consumer Product Strategy Mgr II-Client Protection
Richmond, Virginia;Plano, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance.
New Acct Opening-
Are you a strategic and analytical thinker who wants the chance to have a real impact on the business? Are you fascinated by fraud activity in our digital world and finding ways to prevent it? We are investing in world-class solutions to protect our clients from fraud and searching for the right analytic leader to help drive that transformation!
At Bank of America, we are guided by a common purpose to help make financial lives better through power of responsible growth. To continue to drive this core principle, within the Client Protection team, we are looking for an innovative, strategic thought leader to drive design, modernization and execution of our Digital Account Opening framework and strategy. In this role, you will capitalize on your strategic thinking, digital process design experience, and fraud risk expertise to assess risk and design controls for new account opening processes across channels and products. This will require you to be both a creative and strategic problem solver as well as an effective influencer at senior levels of the company. This is a key strategic role and will be at the heart of the company's fraud and digital transformation.
Responsibilities:
Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance
Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work
Design & execution of end-to-end Digital New Account Opening framework and capabilities roadmap.
Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.
Partner across organizational lines, build and maintain a coalition of executive leaders and process owners, to develop and drive the digital account opening agenda. Facilitate regular routines for stakeholders and senior executives.
Partner across organization to drive prioritization and support funding of key ID verification initiatives in new accounts space.
Drive Digital New Account Opening strategy requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Stay current on industry trends and new, emerging technology to support seamless new account opening, with stronger controls as well as builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions
Required Qualifications:
Design & execution of end-to-end Digital New Account Opening framework and capabilities roadmap.
Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.
Partner across organizational lines, build and maintain a coalition of executive leaders and process owners, to develop and drive the digital account opening agenda. Facilitate regular routines for stakeholders and senior executives.
Partner across organization to drive prioritization and support funding of key ID verification initiatives in new accounts space.
Drive Digital New Account Opening strategy requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Stay current on industry trends and new, emerging technology to support seamless new account opening, with stronger controls.
Desired Qualifications :
Prior experience in leading policy, strategy, analytics or initiative development in a digital new account opening context (product development, etc.)
Proven track record of being able to drive projects from idea to execution in digital fraud space
Strong strategic thinking and problem solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
Ability to work across organizational lines to drive results
Ability to influence effectively at executive levels
Skills:
Analytical Thinking
Business Analytics
Data Mining
Fraud Management
Business Process Analysis
Critical Thinking
Influence
Relationship Building
Strategy Planning and Development
Business Case Analysis
Issue Management
Leadership Development
Process Performance Measurement
Recruiting
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$126,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Payment Card Fraud Detection - Policy Strategist
Newark, Delaware;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for working closely with stakeholders across the organization to identify and drive transformational process improvements which will maximize operational efficiency, reduce losses, and improve the customer experience. Key responsibilities include managing change, risk, and operational readiness for operations functions per Business and Enterprise Change Management policies. Job expectations include owning and maintaining content used by operations, including procedures and letters, and ensuring materials adhere to standards and policies.
Conceptualize, design, and implement fraud and/or claims prevention strategies; understand and quantify risks associated with new or proposed process or procedural changes, new products or programs, or changes in business conditions. Document and implement industry best practices; lead cross-functional initiatives within the fraud and/or claims Space. Work with internal clients to understand, quantify and balance the relationship between revenue, cost and losses (risk vs. reward) and establish communication forums with internal clients and business partners.
The Fraud Policy Strategist will be the key point of contact within fraud for the Product partners they are aligned to. They will influence the development of new or changing products and features. They will be responsible for leading regular fraud performance updates with key stakeholders. They will provide updates on fraud trends, loss outlooks, and initiatives. This person will be responsible for leveraging their fraud and product knowledge while reviewing our existing policy to optimize the balance between revenue, client experience and fraud losses. The Fraud Policy Strategist will also collaborate and partner with key stakeholders in product, strategy, servicing, detection, authentication, and claims.
The responsibilities include:
- Review and understand the latest fraud trends and recommend solutions to mitigate losses
- Evaluate incoming claims and high dollar defects to identify gaps/opportunities
- Summarize and complete write ups on high dollar defect accounts
- Document and evaluate existing/new fraud policies
- Understand internal systems and processes to understand how they interact in order to identify opportunities to reduce fraud losses
- Monitor reports to identify risks/trends
- Support fraud projects and initiatives
- Lead the partnership with product teams to drive strategic discussions around business performance, initiatives, and emerging threats
- Champion AND challenge the fraud policies that are used to manage fraud risk in order to optimize the balance between client experience, risk, and reward
- Take the initiative to use your expertise to find opportunities and issues, develop ideas on how to fix them, and then make it happen!
Who are we looking for?
- Thought leaders and self-starters who can take ownership for their space AND help us shape the broader strategy and approach
- Ability to build relationships and work across the organization
- Ability to think like a business owner (What is important to our product's success)... and a crook (how could I beat this?)
- Bonus points for prior product, fraud, risk, or analytic experience
Responsibilities:
Engages with business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques such as Six Sigma
Leads Universal Change Risk Assessment (UCRA) development and related work groups and takes into account the UCRA policy when documenting relevant projects
Understands and quantifies risks associated with new or proposed processor procedural changes, products, and programs
Owns, develops, reviews, and maintains content for supported operations functions, including procedures, letters, and process maps
Skills:
Business Process Analysis
Policies, Procedures, and Guidelines Management
Process Design
Process Simplification
Technical Documentation
Agility to Influence Others
Collaboration
Customer Experience Improvement
Influence
Innovative Thinking
Presentation Skills
Attention to Detail
Business Case Analysis
Consulting
Problem Solving
PowerPoint Slide Design
Process Mapping
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
This position is not eligible for sponsorship.
Required Qualifications:
- 2+ years of Fraud or risk management experience
- Advanced PowerPoint and Excel skills
- Excellent written, verbal, and interpersonal communication skills
- Self-motivated and possess the ability to work in a fast paced environment and deliver action results quickly
- Ability to engage across lines of business and with senior level executives
- Experience with design and implementation of new processes and/or products
- Experience with developing policy and/or technology requirements for initiatives
Desired Qualifications:
- Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)
- Experience in Six Sigma, Lean, Agile, JIRA
- Basic technical skills in SAS/SQL
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$77,200.00 - $96,800.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Consumer Product Strategy Mgr II-Client Protection
Richmond, Virginia;Plano, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance.
Social Engineering Control Design-
Are you a strategic and analytical thinker who wants the chance to have a real impact on the business? Are you fascinated by fraud activity in our digital world and finding ways to prevent it? We are investing in world-class solutions to protect our clients from fraud and searching for the right analytic leader to help drive that transformation!
At Bank of America, we are guided by a common purpose to help make financial lives better through power of responsible growth. To continue to drive this core principle, within the Client Protection team, we are looking for an innovative, strategic thought leader to design and develop innovative new tools and approaches to help protect clients from scams and social engineering attempts. In this role, you will capitalize on your strategic thinking, digital process design experience, and fraud risk expertise to assess risk and design controls for social engineering and scams. This will require you to be both a creative and strategic problem solver as well as an effective influencer at senior levels of the company. This is a key strategic role and will be at the heart of the company's fraud and digital transformation.
Responsibilities:
Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance
Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work as well as Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions
Design & execution of scam and social engineering strategy and capabilities roadmap.
Lead benchmarking of industry capabilities, emerging technologies, and new threats.
Develop compelling vision and data driven business cases for transformation initiatives. Partner across organization to drive prioritization and funding for initiatives
Build and maintain coalition of leaders across the organization to build support and engagement for the design, implementation, and adoption of new capabilities.
Partner across organization to drive prioritization and support funding of key initiatives in.
Drive scam and social engineering initiative requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Required Qualifications:
Design & execution of scam and social engineering strategy and capabilities roadmap.
Lead benchmarking of industry capabilities, emerging technologies, and new threats.
Develop compelling vision and data driven business cases for transformation initiatives. Partner across organization to drive prioritization and funding for initiatives
Build and maintain coalition of leaders across the organization to build support and engagement for the design, implementation, and adoption of new capabilities.
Partner across organization to drive prioritization and support funding of key initiatives.
Drive scam and social engineering initiative requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).
Desired Qualifications :
Prior experience in leading policy, strategy, analytics or initiative development in a digital context (fraud, social engineering product development, etc.)
Proven track record of being able to drive projects from idea to execution in digital space
Strong strategic thinking and problem solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
Ability to work across organizational lines to drive results
Ability to influence effectively at executive levels
4 year college degree
Skills:
Analytical Thinking
Business Analytics
Data Mining
Fraud Management
Business Process Analysis
Critical Thinking
Influence
Relationship Building
Strategy Planning and Development
Business Case Analysis
Issue Management
Leadership Development
Process Performance Measurement
Recruiting
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$126,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Payment Card Fraud Detection - Policy Strategist
Newark, Delaware;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for working closely with stakeholders across the organization to identify and drive transformational process improvements which will maximize operational efficiency, reduce losses, and improve the customer experience. Key responsibilities include managing change, risk, and operational readiness for operations functions per Business and Enterprise Change Management policies. Job expectations include owning and maintaining content used by operations, including procedures and letters, and ensuring materials adhere to standards and policies.
Conceptualize, design, and implement fraud and/or claims prevention strategies; understand and quantify risks associated with new or proposed process or procedural changes, new products or programs, or changes in business conditions. Document and implement industry best practices; lead cross-functional initiatives within the fraud and/or claims Space. Work with internal clients to understand, quantify and balance the relationship between revenue, cost and losses (risk vs. reward) and establish communication forums with internal clients and business partners.
The Fraud Policy Strategist will be the key point of contact within fraud for the Product partners they are aligned to. They will influence the development of new or changing products and features. They will be responsible for leading regular fraud performance updates with key stakeholders. They will provide updates on fraud trends, loss outlooks, and initiatives. This person will be responsible for leveraging their fraud and product knowledge while reviewing our existing policy to optimize the balance between revenue, client experience and fraud losses. The Fraud Policy Strategist will also collaborate and partner with key stakeholders in product, strategy, servicing, detection, authentication, and claims.
The responsibilities include:
- Review and understand the latest fraud trends and recommend solutions to mitigate losses
- Evaluate incoming claims and high dollar defects to identify gaps/opportunities
- Summarize and complete write ups on high dollar defect accounts
- Document and evaluate existing/new fraud policies
- Understand internal systems and processes to understand how they interact in order to identify opportunities to reduce fraud losses
- Monitor reports to identify risks/trends
- Support fraud projects and initiatives
- Lead the partnership with product teams to drive strategic discussions around business performance, initiatives, and emerging threats
- Champion AND challenge the fraud policies that are used to manage fraud risk in order to optimize the balance between client experience, risk, and reward
- Take the initiative to use your expertise to find opportunities and issues, develop ideas on how to fix them, and then make it happen!
Who are we looking for?
- Thought leaders and self-starters who can take ownership for their space AND help us shape the broader strategy and approach
- Ability to build relationships and work across the organization
- Ability to think like a business owner (What is important to our product's success)... and a crook (how could I beat this?)
- Bonus points for prior product, fraud, risk, or analytic experience
Responsibilities:
Engages with business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques such as Six Sigma
Leads Universal Change Risk Assessment (UCRA) development and related work groups and takes into account the UCRA policy when documenting relevant projects
Understands and quantifies risks associated with new or proposed processor procedural changes, products, and programs
Owns, develops, reviews, and maintains content for supported operations functions, including procedures, letters, and process maps
Skills:
Business Process Analysis
Policies, Procedures, and Guidelines Management
Process Design
Process Simplification
Technical Documentation
Agility to Influence Others
Collaboration
Customer Experience Improvement
Influence
Innovative Thinking
Presentation Skills
Attention to Detail
Business Case Analysis
Consulting
Problem Solving
PowerPoint Slide Design
Process Mapping
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
This position is not eligible for sponsorship.
Required Qualifications:
- 2+ years of Fraud or risk management experience
- Advanced PowerPoint and Excel skills
- Excellent written, verbal, and interpersonal communication skills
- Self-motivated and possess the ability to work in a fast paced environment and deliver action results quickly
- Ability to engage across lines of business and with senior level executives
- Experience with design and implementation of new processes and/or products
- Experience with developing policy and/or technology requirements for initiatives
Desired Qualifications:
- Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)
- Experience in Six Sigma, Lean, Agile, JIRA
- Basic technical skills in SAS/SQL
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$77,200.00 - $96,800.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.