Company Detail

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

*Full Time Nights*

Summary of Primary Function/General Purpose of Position

The Registered Nurse Medical/Surgical functions as a care provider of a multidisciplinary care team responsible for the delivery of patient care through using the nursing process of assessment, diagnosing, planning, implementation, and evaluation. The RN possesses the basic knowledge of a patient's age and cultural diversity into the provision of patient care, demonstrates strong skills related to effective time management and prioritizing patient care, contributes to the provision of quality nursing care through performance improvement initiatives, collaborates with other professional disciplines, and supports the mission of the ministry to provide physical and psychological support to patients and families.

Essential Job Functions

In collaboration with members of interdisciplinary teams, the RN establishes goals and strategies for meeting the discharge or continuing care needs with the patient. The RN performs and documents complete patient assessments, initiates and maintains current nursing care plans for all assigned patients, identifies patient learning needs to provide individualized and comprehensive teaching, administers medications in a safe manner consistent with the State of Practice and Bon Secours Mercy Health policies and procedures, serves as a point of contact for patients' care coordination throughout the hospital departments, acts as a patient safety advocate by participating in ongoing quality improvement in the department, and serves as a patient advocate in collaboration with spiritual care, palliative care, and ethics.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Current RN license in state they are working or covered by compact (required)

BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

ACLS Advanced Cardiac Life Support (preferred)

Medical-Surgical Nursing Certification RN-BC (Registered Nurse - Board Certified) (preferred)

CCRN Critical Care Registered Nurse (preferred)

PCCN Progressive Care Certified Nurse (preferred)

CMSRN Certified Medical-Surgical Registered Nurse (preferred)

National Institute of Health (NIH) Stroke Certification (preferred)

Education

Bachelor of Science Nursing (preferred

Skills

- Assigns patient care according to the nursing skill, knowledge, and scope of practice of staff.

- Orients, facilitates learning experience, and provides education (based upon quality improvement indicators, outcomes, and implementation) to nursing staff and others.

- Possesses clinical knowledge, skills, and competency to provide evidence-based patient care in accordance with the current standards of practice, policy and procedure, and BSMH mission.

- Performs comprehensive assessment of patient's clinical condition and psychosocial needs of the patient and their supportive resources.

- Safely and efficiently develops, implements, and prioritizes plan of care.

- Application of the nursing process in patient care delivery.

- Assesses patient's physical and emotional responses to treatment to evaluate effectiveness of intervention and patient outcomes; revises plan of care accordingly.

- Assists patient and family in coping with patient's illness.

- Collaborates with others in the delivery of coordinated patient care.

- Strong interpersonal and verbal/written communication skills.

- Applies cultural diversity and inclusion principles when caring for patients and their support resources.

- Recognizes own limitations and seeks assistance and acquires information to perform safely.

- Advances personal and professional growth through participation in educational programs, current literature, in-services, and workshops.

- Exhibits professionalism through accountability for own and delegated actions.

- Integrates cost-effective measures into practice and models effective stewardship of available resources.

- Practices self-care and cultivates resilience in conflict and difficult circumstances.

- Protects the safety and privacy of all persons.

- Understanding and utilization of office and clinical technologies.

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be required to use physical restraints

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids

May be exposed to human blood and other potentially infectious materials

May have periods of constant interruptions

Prolonged periods of working alone

Physical Requirements

Lifting/Carrying (0-50 lbs.): 34-66%

Lifting/Carrying (50-100 lbs.) 34-66%

Push/Pull (0-50 lbs.) 34-66%

Push/Pull (50-100 lbs.) 34-66%

Stoop/Kneel 0%

Crawling 0%

Climbing 1-33%

Balance 1-33%

Bending 34-66%

Sitting 34-66%

Walking 34-66%

Standing 34-66%

Additional Physical Requirements/Hazards

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/tape recorder

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Depth perception

Use of Latex Gloves

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Patient Population

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Bon Secours

About Bon Secours

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Registered Nurse (RN) - Med-Surg - [insert hospital location]:

Job Summary:

The Med-Surg Registered Nurse (RN) position is responsible for delivering exceptional nursing care to patients by:

• Utilizing strong organizational and leadership skills to assess patient status

• Providing care to patients with medical and surgical diagnoses

• Implementing clinical nursing interventions

• Having a highly diverse medical skillset

• Developing and performing patient care plans to enhance and improve outcomes

• Ensuring a safe and therapeutic environment

Essential Functions:

• Collaborate with the interdisciplinary care team

• Collect vital signs, administer IV medications, understand charting and assess patient condition

• Ability to perform at a higher patient-to-nurse ratio

• Evaluate, update and revise plan of care to facilitate achievement of planned and expected outcomes

• Administer medications in a safe manner consistent with the State of Practice and Mercy Health policies and procedures

• Other duties as assigned

Education:

• Diploma of Nursing or Associate of Nursing from an accredited nursing program

• Bachelor's degree in nursing (preferred)

Work Experience:

• Previous RN experience on a similar nursing unit or Long-Term Care setting

Required Licensing & Certifications:

• Current state licensure as a Registered Nurse (RN)

• Basic Life Support (BLS) - American Heart Association (preferred upon hire, must obtain prior to direct patient care)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

*PRN Night Shift*

Summary of Primary Function/General Purpose of Position

The Emergency Department (ED) Registered Nurse (RN) provides, coordinates, plans, and evaluates nursing care, and supervises licensed and unlicensed associates in nursing care delivery within established nursing procedures, professional standards, and organizational policies/philosophies. The ED RN demonstrates the ability to care for a group of patients in a fast-paced, high intensity setting as part of an interprofessional team focused on achieving the best individual patient and population outcomes. The ED RN is responsible for modeling core cultural and safety behaviors to eliminate preventable harm, ensure worker safety and a safe, high quality experience of care.

Essential Job Functions

- In collaboration with the interdisciplinary care team, conducts initial and ongoing patient assessment, analyzes assessment data, creates a plan of care, implements treatment and evaluates treatment effectiveness.

- Administers medications in a safe manner consistent with the State of Practice and Bon Secours Mercy Health policies and procedures.

- Serves as point of contact for patients' care coordination throughout hospital departments.

- Acts as a patient safety advocate by participating in ongoing quality improvement in the department.

- Manages and meets the physical and emotional demands of emergency nursing care.

- Applies knowledge of contemporary emergency nursing practice and future innovations.

- Applies nursing practice to the care of individuals across the lifespan with perceived or actual physical or emotional alterations, ranging from non-urgent to life threatening that are undiagnosed or require further interventions; care practices include, but are not limited to, medical illness, trauma care, pediatric care, gerontologic care, injury prevention, women's health, mental health issues, and life and limb saving measures.

- Collaborates with outside agencies in coordinating care (e.g. protective agencies and law enforcement, Local Crisis, Forensics, EMS, transfer centers, pharmacies).

- Understands and considers while providing care that emergency nursing care is episodic, primary, typically short-term, and occurs in a variety of settings.

- BSMH nurses are expected to practice and deliver care in accordance with the core concepts and intention of the BSMH Nursing Professional Practice Model.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Current RN License in the state in which they are working or covered by compact (required)

BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

ACLS Advanced Cardiac Life Support (preferred)

PALS Pediatric Advanced Life Support (preferred)

NPR Neonatal Resuscitation Program (preferred)

TNCC Trauma Nursing Core Course (preferred)

Education

Bachelor of Science Nursing (preferred)

Work Experience

1 year of RN experience (required)

Recent Emergency Department or Critical Care experience (preferred)

Training

EPIC Electronic Health Record (EHR) training (preferred)

Skills

- Assigns patient care according to the nursing skill, knowledge, and scope of practice of staff.

- Orients, facilitates learning experience, and provides education (based upon quality improvement indicators, outcomes, and implementation) to nursing staff and others.

- Possesses clinical knowledge, skills, and competency to provide evidence-based patient care in accordance with the current standards of practice, policy and procedure, and BSMH mission.

- Performs comprehensive assessment of patient's clinical condition and psychosocial needs of the patient and their supportive resources.

- Safely and efficiently develops, implements, and prioritizes plan of care.

- Application of the nursing process in patient care delivery.

- Assesses patient's physical and emotional responses to treatment to evaluate effectiveness of intervention and patient outcomes; revises plan of care accordingly.

- Assists patient and family in coping with patient's illness.

- Collaborates with others in the delivery of coordinated patient care.

- Strong interpersonal and verbal/written communication skills.

- Applies cultural diversity and inclusion principles when caring for patients and their support resources.

- Recognizes own limitations and seeks assistance and acquires information to perform safely.

- Advances personal and professional growth through participation in educational programs, current literature, in-services, and workshops.

- Exhibits professionalism through accountability for own and delegated actions.

- Integrates cost-effective measures into practice and models effective stewardship of available resources.

- Practices self-care and cultivates resilience in conflict and difficult circumstances.

- Protects the safety and privacy of all persons.

- Understanding and utilization of office and clinical technologies.

- Ability to communicate with patients in a manner they can understand considering their personal preferences.

- Compassionate, relationship-based approach to help find meaning in illness, suffering, pain, and existence.

- Remains calm, adaptive, and collective during an emergency.

- Applies the nursing process with patients in a variety of illness or injury in all ages and populations requiring triage and prioritization, stabilization, resuscitation, crisis intervention, disaster preparedness/emergency management.

- Can pivot focus quickly using critical decisions to match the most crucial needs at any moment.

- Lifesaving equipment (i.e., hypothermia devices, Hand free - CPR, rapid infusers, invasive monitoring, etc.)

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be required to use physical restraints

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Lifting/Carrying (0-50 lbs.): 34-66%

Lifting/Carrying (50-100 lbs.) 34-66%

Push/Pull (0-50 lbs.) 34-66%

Push/Pull (50-100 lbs.) 34-66%

Stoop/Kneel 1-33%

Crawling 1-33%

Climbing 1-33%

Balance 1-33%

Bending 34-66%

Sitting 34-66%

Walking 34-66%

Standing 34-66%

Additional Physical Requirements/Hazards

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recorder

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Depth perception

Use of latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Registered Nurse (RN) - Emergency Room (ER) - [insert hospital name]

Job Summary:

The Emergency Room (ER) Registered Nurse (RN) position is responsible for delivering exceptional nursing care to patients by:

• Utilizing strong organizational and leadership skills to assess patient status

• Determining the priority of the patient's problems and needs

• Implementing clinical nursing interventions

• Having a highly diverse skillset

• Developing and performing patient care plans to enhance and improve outcomes

• Ensuring a safe and therapeutic environment

Essential Functions:

• Collaborate with the interdisciplinary care team

• Care for groups of patients in a fast-paced, high intensity setting as part of an interprofessional team focused on achieving the best individual patient and population outcomes

• Evaluates, updates and revises the plan of care to facilitate achievement of planned and expected outcomes

• Serves as point of contact for patients' care coordination throughout hospital departments

• Provides care to a broad spectrum of patients ranging from short-stay to trauma

• Administer medications in a safe manner consistent with the State of Practice and the organization's policies and procedures

• Other duties as assigned

Education:

• Graduate of an accredited Associates degree or Bachelors degree in Nursing

Certifications:

• Current state licensure as a Registered Nurse (RN)

• Basic Life Support (BLS) - American Heart Association

Experience:

• One (1) year of professional experience practicing as a Registered Nurse (RN)

• Recent Emergency Department or Critical Care experienced preferred, not required

Training:

• EPIC Electronic Health Record training (preferred, not required)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Summary of Primary Function

Delivers patient care utilizing the nursing process through data collection and assessment, identifies and determines the priority of patient's problems/needs, and evaluates the process and outcome of nursing care; coordinates, provides and directs patient teaching activities and coordinates the care provided by health team members.

Essential Job Functions

In collaboration with the interdisciplinary care team, conducts initial and ongoing patient assessment, analyzes assessment data, creates a plan of care, implements treatment and evaluates treatment effectiveness; administers medications in a safe manner consistent with the State of Practice and organization policies and procedures; serves as point of contact for patients' care coordination throughout hospital departments. Acts as a patient safety advocate by participating in ongoing quality improvement in the department. Incorporates the professional practice model into care delivery

Skills

- Knowledge of contemporary nursing practice and future innovations

- Nursing judgment and skill based on principles of the biological, physical, behavioral, and social sciences

- Application of the nursing process in patient care delivery

- Coordination of patient care delivery

- Evaluation of professional nursing practice to optimize goals and outcomes

- Health teaching and health promotion

- Patient advocacy and partnership

- Interprofessional collaboration and leadership

- Understanding and utilization of office and clinical technologies

- Compassionate, relationship-based approach to help find meaning in illness, suffering, pain, and existence

- Integration of quality improvement, evidence based practices and research in practice

- Accountability for professional actions

- Effective stewardship of available resources

- Conflict management and resilience

- Authority for delegating activities to others, while remaining responsible and accountable for outcomes

Certifications

BLS certification is preferred upon hire and required within 30 days and/or prior to independent patient care

Valid nursing license from the state of South Carolina

Education

Associate of Nursing, nursing (required)

OR

Diploma in Nursing (required)

Bachelors of Science, nursing (preferred)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Services Representative - Bon Secours Hematology & Oncology

Job Summary:

The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

Essential Functions:

• Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner

• Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems

• Ability to answer internal and external calls in a friendly and helpful manner

• Must possess the ability to troubleshoot and resolve problems promptly

• Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately

• Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients

• Other duties as assigned

Education:

• High School Degree or GED

Experience:

• Prior experience in the healthcare field or a related area is preferred but not required

• Knowledge of medical terminology preferred but not required

• Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills

• Engage with staff and patients in a professional manner

• Basic math skills

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

*PRN Days*

Summary of Primary Function/General Purpose of Position

The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.

Essential Job Functions

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.

• Acts as liaison between patient and nurse to report changes and/or concerns.

• Provides high-level customer service to all patients, patient's family, visitors, and employees.

• Provides accurate, precise, timely documentation when applicable for patient care.

• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

• Performs delegated tasks once competency has been validated.

• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.

• Fosters independence by encouraging patients to complete tasks as independently as possible.

• Individualizes care based on patient's interests and hobbies.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

Must have completed one of the following: (required)

Successful completion of nursing aide training program OR

Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation, OR 1 year of relevant experience in a clinical setting

Education

None

Work Experience

Recent experience in acute care, physician's office, home health/hospice, or long term care facility, with a preference for the setting in which they are applying (preferred)

Training

EPIC Electronic Health Record (EHR) training (preferred)

Language

None

Skills

• Ability to clearly communicate to other members of the healthcare team

• Ability to understand and follow directions of healthcare team

• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)

• Knowledge and demonstration of infection prevention and transmission-based precautions

• Understanding of clerical duties and office-based technology

• Ability to work in a team

• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)

• Basic hygiene and activities of daily living care

• Ability to assist with feeding, hydration, and nutrition

• Ability to assist with bowel and bladder elimination

• Ability to assist with ambulation and patient mobility

• Use of clinical technology

• Compassionate, relationship-based approach in care activities

• Accountability for completion of assigned tasks

• Escalation of concerns via chain of comma

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be required to use physical restraints

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids

May be exposed to human blood and other potentially infectious materials

May have periods of constant interruptions

Prolonged periods of working alone

Physical Requirements

Lifting/Carrying (0-50 lbs.) 34-66%

Lifting/Carrying (50-100 lbs.) 67-100%

Push/Pull (0-50 lbs.) 34-66%

Push/Pull (50-100 lbs.) 34-66%

Stoop/Kneel 34-66%

Crawling 1-33%

Climbing 1-33%

Balance 34-66%

Bending 67-100%

Sitting 34-66%

Walking 67-100%

Standing 67-100%

Additional Physical Requirements/Hazards

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recorder

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Depth perception

Use of latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Care Technician (PCT) - [insert hospital name]

Job Summary:

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients' rooms, monitoring patients' health and vital signs as well as assisting patients with basic needs like feeding and grooming.

Essential Job Functions

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.

• Acts as liaison between patient and nurse to report changes and/or concerns.

• Provides high-level customer service to all patients, patient's family, visitors, and employees.

• Provides accurate, precise, timely documentation when applicable for patient care.

• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

• Performs delegated tasks once competency has been validated.

• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.

• Fosters independence by encouraging patients to complete tasks as independently as possible.

• Individualizes care based on patient's interests and hobbies.

Education:

• None

Licensure/Certification:

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

• Must have completed one of the following: (required)Successful completion of nursing aide training program ORSuccessful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting

Experience:

• Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills with excellent communication and interpersonal skills

• Engage with staff and patients in a professional manner

• Ability to be proactive in a rapidly changing environment

Training

EPIC Electronic Health Record (EHR) training (preferred)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

SHIFT: PRN

**This position will support The Jewish Hospital and Rookwood Medical Center

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Multi-Modality Tech 2 The Jewish Hospital/Rookwood Medical Center

Job Summary:

The primary responsibility of a Multi-Modality Technologist is to perform and produce images for any combination of 2 procedures with related techniques, such as CT, XR, or MRI.

Essential Functions:

• Performs duties for any 2 imaging modalities, such as XR, CT, MRI, ARRT or RDMS.

• Safely operate equipment and accessories to minimize risk of patient and equipment.

• Selecting appropriate imaging and sequences in alignment with multiple factors.

• Knowledge in workflows, procedures, and processes of the imaging modalities.

• Perform venipuncture including starting, maintaining, and removing intravenous access.

• Provides radiation protection and other protection specific to the modalities.

• Obtain and verify the patient clinical history and lab work.

• Use of POC device for Lab work.

Education:

• Associate's from an ARRT accredited institute for an approved Nuclear Medicine Technology program or an approved School of Ultrasound/Medical Sonography (preferred)

• Associate of Applied Science in Imaging (preferred)

Licensure/Certification:

• Basic Life Support (BLS) - American Heart Association (preferred)

• State Licensure Certification (preferred or required by the state where the job is being performed)

• Registration with ARRT or RDMS or CNMT (required)

• Required to be competent in 2 of the following and obtain certification within 12 months:

• Bone Densitometry (BD)

• Breast Sonography (BS)

• Radiologic Technology (R)

• Computed Tomography (CT)

• Magnetic Resonance Imaging (MR)

• Ultrasonography (S)

• Nuclear Medicine (N)

• Cardiovascular Interventional Radiography (CV

• Cardiac Interventional Radiography (CI)

• Cardiac Sonographer (CS)

• Vascular Interventional Radiography (VI)

• Mammography (M)

• Vascular Sonography (VS)

• Registered Vascular Technologist (RVT)

Experience:

• 1 year of experience in healthcare environment (preferred)

Training:

• EPIC Electronic Health Record (EHR) (preferred)

• Picture archiving communication system (PACS) (preferred)

• Radiology Information System (RIS) (preferred)

• IV Contrast Administration (preferred)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

This is a PRN position to help cover vacations, leaves, etc..

Requirement is 36 hours in 6 weeks

No weekends!

Summary of Primary Function

Delivers patient care utilizing the nursing process through data collection and assessment, identifies and determines the priority of patient's problems/needs, and evaluates the process and outcome of nursing care; coordinates, provides and directs patient teaching activities and coordinates the care provided by health team members.

Essential Job Functions

In collaboration with the interdisciplinary care team, conducts initial and ongoing patient assessment, analyzes assessment data, creates a plan of care, implements treatment and evaluates treatment effectiveness; administers medications in a safe manner consistent with the State of Practice and Bon Secours Mercy Health policies and procedures; serves as point of contact for patients' care coordination throughout hospital departments. Acts as a patient safety advocate by participating in ongoing quality improvement in the department. Incorporates the professional practice model into care delivery

Skills

- Knowledge of contemporary nursing practice and future innovations

- Nursing judgment and skill based on principles of the biological, physical, behavioral, and social sciences

- Application of the nursing process in patient care delivery

- Coordination of patient care delivery

- Evaluation of professional nursing practice to optimize goals and outcomes

- Health teaching and health promotion

- Patient advocacy and partnership

- Interprofessional collaboration and leadership

- Understanding and utilization of office and clinical technologies

- Compassionate, relationship-based approach to help find meaning in illness, suffering, pain, and existence

- Integration of quality improvement, evidence based practices and research in practice

- Accountability for professional actions

- Effective stewardship of available resources

- Conflict management and resilience

- Authority for delegating activities to others, while remaining responsible and accountable for outcomes

Certifications

BLS Basic Life Support - American Heart Association (preferred)

Valid nursing license from the state of practice (required)

Education

Associate of Nursing, nursing (required)

OR

Diploma in Nursing (required)

Bachelors of Science, nursing (preferred)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Job Title:

Registrar

Eligible for $3,000 sign on bonus!

Performs accurate front desk workflows in the physician practice setting, including patient registration, scheduling, phone triage, cash handling and check-in/check-out, while maintaining a high level of professional customer service.

Performs front office operations, such as registering all patients in a timely manner who have not been pre-registered who will receive services. Maintains current knowledge of all insurance cards and billing necessities to obtain accurate demographic, financial, and clinical information and signatures from patients (or POA) as determined by Medicare, State and Federal guidelines. Collects copays as applicable and attempts to collect any outstanding debt to facility/practice.

Performs pre-registration as needed before the patient arrives. Ensures required patient forms are current. Fills out and advises patients on how to complete forms. Schedules all patients who need a physical exam/appointment.

Demonstrates standards of excellence in care in all interactions, for both internal and external customers. This includes conducting appointment reminder confirmation calls, and triaging phone messages to appropriate departments.

Performs office administrative duties and maintains office supplies for sufficient inventory and office equipment for proper functioning. Keeps work area clean, neat, organized, professional and presentable as this is a first impression for patients. Manages various work queues in the Electronic Medical Record (EMR).

Manages the front office patient flow by collaborating with other staff and providers.

Accurately balances the cash drawer and petty cash and complete end of day finance procedures, including the daily deposit.

Required minimum education: High school diploma or GED

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Summary of Primary Function

Delivers patient care utilizing the nursing process through data collection and assessment, identifies and determines the priority of patient's problems/needs, and evaluates the process and outcome of nursing care; coordinates, provides and directs patient teaching activities and coordinates the care provided by health team members.

Essential Job Functions

In collaboration with the interdisciplinary care team, conducts initial and ongoing patient assessment, analyzes assessment data, creates a plan of care, implements treatment and evaluates treatment effectiveness; administers medications in a safe manner consistent with the State of Practice and organization policies and procedures; serves as point of contact for patients' care coordination throughout hospital departments. Acts as a patient safety advocate by participating in ongoing quality improvement in the department. Incorporates the professional practice model into care delivery

Skills

- Knowledge of contemporary nursing practice and future innovations

- Nursing judgment and skill based on principles of the biological, physical, behavioral, and social sciences

- Application of the nursing process in patient care delivery

- Coordination of patient care delivery

- Evaluation of professional nursing practice to optimize goals and outcomes

- Health teaching and health promotion

- Patient advocacy and partnership

- Interprofessional collaboration and leadership

- Understanding and utilization of office and clinical technologies

- Compassionate, relationship-based approach to help find meaning in illness, suffering, pain, and existence

- Integration of quality improvement, evidence based practices and research in practice

- Accountability for professional actions

- Effective stewardship of available resources

- Conflict management and resilience

- Authority for delegating activities to others, while remaining responsible and accountable for outcomes

Certifications

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Valid nursing license from the state of practice (required)

Education

Associate of Nursing, nursing (required)

OR

Diploma in Nursing (required)

Bachelors of Science, nursing (preferred)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Certified Medical Assistant (CMA) - Airline Blvd. Medical Associates

$2000 Sign-on bonus!

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Certified Medical Assistant(CMA) - Airline Blvd. Medical Associates

Job Summary:

The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.

Essential Functions:

• Provides excellent customer service skills by greeting patients and the community in a respectful manner

• Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date

• Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height

• Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed

• Must possess the ability to troubleshoot and resolve problems promptly

• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

Active Medical Assisting certification from one of the following (required):

• Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)

• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Experience:

• One year of medical assistant healthcare experience (preferred, not required)

• Two years of clerical experience in a physician's office (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills

• Engage with staff and patients in a professional manner

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Licensed Practical Nurse(LPN) - Cardiovascular & Thoracic Specialists

$5000 Sign-on bonus!

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Licensed Practical Nurse(LPN) Cardiovascular & Thoracic Specialists

Job Summary:

The Licensed Practical Nurse (LPN) is responsible for the delivery of patient care under the direction of the Physician. The LPN functions as an integral part of the health care team to provide the highest quality of care to the patient by preparing and assessing patients for provider visits. In this position, the LPN will observe, record, and report patient responses to medical care provided during appointments.

Essential Functions:

• Collaborates with physicians and other health care team members in meeting patient/family needs

• Implements the plan of care by providing direct basic nursing care in accordance with the LPN scope of practice

• Appropriately labels and packages specimens, as trained

• Assists in providing indirect care through various clerical or administrative duties as assigned by the registered nurse

• Acts as a chaperone for health care providers during patient examination as requested

• Assists provider with procedures, treatments, and interventions

• Other duties as assigned

Certifications:

• Active state Licensed Practical Nurse (LPN) licensure or LPN applicant

• Basic Life Support (BLS) - American Heart Association

Experience:

• One year of clinical patient care experience (preferred, not required)

Skills & Abilities:

• Ability to demonstrate knowledge and skills necessary to provide appropriate care to all ages of the patients

• Ability to learn and use a computer-based patient appointment scheduling and registration system

• Ability to work in a fast-paced environment with a team

• Strong interpersonal communication and organization skills

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Patient Services Representative - Southampton Family Practice

Provides receptionist and clerical functions to front office. Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by supervisor. Must be capable of caring for all age groups. Participates as a team member by performing additional assignments as requested.

Job Requirements

High School Graduate.

Outstanding customer service skills.

Patient Access Center candidates should have minimum 6 months prior experience in phone center setting.

Must demonstrate excellent telephone etiquette and excellent communication and interpersonal skills.

Must be able to work under considerable stress, using tact and diplomacy. Must demonstrate the ability to work independently and problem solve. Demonstrates organizational skills. Maintains a working knowledge of general office equipment.

I. Essential Job Functions

OFFICE

. Registering of patients.

. Collection of co-payments.

. Patient reminder calls to include verification of appointment, required referrals and pre-certifications.

. Coordination of physician orders upon completion of patient office appointment (scheduling appointments and testing or transferring patient to appropriate staff to complete orders given).

. Additional duties as assigned by management.

PATIENT ACCESS CENTER

. Managing large volumes of inbound calls in a timely manner.

. Completes initial registration of new patients and updates any changes of patient's information into computer database.

. Documentation of phone calls as appropriate.

. Additional duties as assigned by management.

OFFICE EQUIPMENT USED: Telephone, copier, computer (keyboard, screen, printer), etc.

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks to be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical developments).

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

*Sign on bonus eligible*

Summary of Primary Function/General Purpose of Position

Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health.

Essential Job Functions

Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties.

Acts as liaison between patient and nurse to report changes or concerns to nurse

Provides high level customer service to all patients, patient's family, visitors and all employees

Provides accurate, precise, timely documentation when applicable for patient care

Uses professional, verbal and written communication skills at all times

Work Experience

Preference for recent experience in acute care and/or long term care facility

Required Skills

- Ability to clearly communicate to other members of the healthcare team

- Ability to understand and follow directions of healthcare team

- Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)

- Infection prevention and transmission based precautions

- Understanding of clerical duties and office based technology

- Team dynamics

- Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)

- Basic hygiene and activities of daily living care

- Feeding, hydration, and nutrition

- Bowel and bladder elimination

- Ambulation and patient mobility

- Use of clinical technology

- Compassionate, relationship based approach in care activities

- Accountability for completion of assigned tasks

- Escalation of concerns via chain of command

Certifications

BLS Basic Life Support - American Heart Association (preferred)

State Certified or eligible to take the state test within 120 days of employment

Education

High School/GED (preferred)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

*Sign on bonus eligible*

Summary of Primary Function/General Purpose of Position

Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health.

Essential Job Functions

Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties.

Acts as liaison between patient and nurse to report changes or concerns to nurse

Provides high level customer service to all patients, patient's family, visitors and all employees

Provides accurate, precise, timely documentation when applicable for patient care

Uses professional, verbal and written communication skills at all times

Work Experience

Preference for recent experience in acute care and/or long term care facility

Required Skills

- Ability to clearly communicate to other members of the healthcare team

- Ability to understand and follow directions of healthcare team

- Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)

- Infection prevention and transmission based precautions

- Understanding of clerical duties and office based technology

- Team dynamics

- Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)

- Basic hygiene and activities of daily living care

- Feeding, hydration, and nutrition

- Bowel and bladder elimination

- Ambulation and patient mobility

- Use of clinical technology

- Compassionate, relationship based approach in care activities

- Accountability for completion of assigned tasks

- Escalation of concerns via chain of command

Certifications

BLS Basic Life Support - American Heart Association (preferred)

State Certified or eligible to take the state test within 120 days of employment

Education

High School/GED (preferred)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Will consider Medical Assistant or LPN! 2500 Sign on bonus for new employees!

Summary of Primary Function/General Purpose of Position

Under the direction of a Licensed Professional (e.g., Physician or Nurse Practitioner), the Licensed Practical Nurse (LPN) is responsible for the delivery of patient care utilizing the nursing process through data collection and assessment, identifying and determining the priority of patient's problems/needs, and evaluating the process and outcome of nursing care. The LPN coordinates, provides, and directs patient teaching activities and coordinates the care provided by health team members. The LPN complies to all documentation standards within the scope of the Medical Assistant and the LPN role.

Essential Job Functions

- Analyzes the assessment data, evaluates patient's condition, and collaborates with the provider to develop and maintain the patient's plan of care.

- Provides education to patients, families, and staff members, in conjunction with other healthcare entities, under the direction of the provider or manager.

- Coordinates the care of the patient with other healthcare entities according to the patient's plan of care.

- Administers medications in a safe manner, which is consistent with the organizations policies and procedures as well as the state requirements with which they are licensed in.

- LPNs in a lead position serve as subject matter experts and clinical and professional mentors within the practice.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Current Licensed Practical Nurse (LPN) from the state of employment or LPN applicant (required)

BLS certification is preferred upon hire and required within 30 days and/or prior to independent patient care

Work Experience

1 year of clinical patient care experience (preferred)

Training

EPIC Electronic Health Record (EHR) training (preferred)

Skills

Take and document vital signs

Room patients

Monitor patient conditions during in-office treatment(s)

Document patients' medical records

Administer medications/vaccinations within scope

Inform medical professionals regarding patient conditions and care

Manage patient messages and communications (e.g., in-basket, MyChart messages)

Schedule tests and appointments

Telephonic patient triage

Attention to detail

Acceptance of authority

Critical thinking

Communication with family members

Collaboration

Teamwork

Conflict resolution

Active listening

Relationship building

Time management skills

Dependability

Adaptability

Flexibility

Accountable

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Responsible for all aspects of scheduling, pre-registration and financial clearance functions associated with the respective specialty procedures. Respond to heavy call volume from various sources to include patients, physicians, hospitals and other professionals in the medical field. Responsibilities include collection and validation of accurate patient demographic and insurance information, obtaining pre-certification/authorization, scheduling for inpatient and outpatient services, and entering information into multiple outpatient and inpatient systems, serving as primary liaison with the patient, physician and hospital related to financial aspect of services. Perform tasks which allows the physician to optimize service to the patient to include rooming patients for office visits and mediation refill. Initiate getting information form the patient and to the patient with regards to surgery. Enter surgery information into EPIC for appropriate billing.

Mission/Core Values: It is expected that all of the duties and responsibilities of this position will be performed in a manner consistent with Mercy Health's Standards of Behavior (CARE; Compassion: seeks to understand, listen and explain; Advocate: is the voice for the vulnerable; Respect: demonstrates the highest regard for and welcomes all people; Excellence: commits to the highest standard of quality care, joyful service, and teamwork) and in a manner that reflects the core values of Mercy Health which are: Excellence, Human Dignity, Justice, Compassion, Sacredness of Life and Service. All supervisors and above are expected to model the organizational mission and values through their daily actions, decision making and priority setting. All supervisors and above are expected to develop, implement and monitor short and long range plans to meet or surpass standards consistent with the overall strategic plan.

Administrative job duties: Physician correspondence, transcription - narrative reports, letters of recommendation for MD. Schedule and confirm business meetings, arrange business related travel/accommodations and course registrations and organize business receipts. Record CME/DEA/State License. Maintain weekly schedule and appointment schedule and coordinate call schedule and coverage. Communicate with appropriate staff/manager when physician is out of office.

Patient related non clinical job duties: Answer all patient calls within 24 hours.

Schedule inpatient and outpatient services and initiate the verification and pre-auth process. Review benefits, cost and coverage with patients to assess financial liability and answers questions and verify demographic and insurance information. Enter information into both inpatient and outpatient systems including surgery charge entry within 48 hours. Primary liaison for patient, MD and hospital for financial aspect of services. Assist MD with denials and appeals process. Manage patient calls and communicates patient issues with appropriate department and triage call consults. Print and scan medical documentation into EPIC and assist with patient forms to include completion of Medco 14. Ensure all pre-op requirements have been completed: surgeries, pre-admission testing, scheduling outside medical evaluations, and pre-op teaching class. Coordinate equipment orders for surgical patients, assists with patient medication refills, complete bracing and orthotic paperwork, maintain research records and outcomes.

The above is intended to describe the general content and functions of this job. It is not to be construed as an exhaustive list of all duties or responsibilities. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. The job description is subject to continual revisions as needed for patient care. Due to the services and care provided by this institution, personnel may be requested to serve in related capacities as determined by their qualifications in a different unit, department, and campus, in an effort to not disrupt patient care and continue to provide a safe environment to our patients. All employees are expected to follow Mercy Health policies and procedures, maintain high standards of safe work performance, and maintain good attendance and punctuality.

MINIMUM EDUCATION

Required Minimum Education: High School Diploma

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Summary of Primary Function/General Purpose of Position

The Monitor Tech is responsible for measuring and monitoring EKG waveforms. They communicate information to nursing and clinicians in an effective and efficient manner utilizing hospital policy. The Monitor Tech is critical to contributing to patient safety and safe patient outcomes.

Essential Job Functions

- Provides continuous cardiac monitor observation.

- Informs nurses of essential information regarding equipment, changes in cardiac rhythm, and patient updates.

- Compiles patient data and report on a shift by shift basis.

- Takes care of the monitoring equipment and notification of bio-medical when equipment needs to be replaced or taken out of service for repairs.

Answers the phone and call physician consults, programs phones, cameras, and answers call lights

Paper work associated with admissions and discharges

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

High School/GED (required)

Work Experience

Prior EKG or telemetry experience (preferred)

Training

Successful completion of EKG/arrhythmia exam (required by end of orientation)

EPIC Electronic Health Record (EHR) (preferred)

Skills

- Ability to use Microsoft word and excel

- Ability to multi-task

- Strong verbal communication

- Strong customer service skills

- Ability to remain calm in high-stress situations

- Strong listening skills

- Ability to prioritize effectively

- Ability to be proactive in a rapidly changing environment

- Strong problem solving and critical thinking skills

- Effectively manages technology and interprets information

- Ability to troubleshoot technology

- EKG

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be required to use physical restraints

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

General office environment

Prolonged periods of working alone

• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Lifting/Carrying (0-50 lbs.) 34-66%

Lifting/Carrying (50-100+ lbs.) 1-33%

Push/Pull (0-50 lbs.) 1-33%

Push/Pull (50-100+ lbs.) 1-33%

Stoop/Kneel 34-66%

Crawling 0%

Climbing 0%

Balance 1-33%

Bending 34-66%

Sitting 67-100%

Walking 34-66%

Standing 34-66%

Additional Physical Requirements/Hazards

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Depth perception

Use of Latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to high pitched noises

Gaseous risk exposure

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Summary of Primary Function/General Purpose of Position

The Respiratory Care Practitioner II is responsible for providing respiratory care through patient assessment, planning, intervention, education, and evaluation. Performs all respiratory care procedures within scope of license. Monitors the patient's response to therapies and makes recommendations to change or modify based on the assessment. Serves as a preceptor to new team members.

Essential Job Functions

• May serve as the shift -Charge Therapist- with responsibility of ensuring adequate number of respiratory care staff to cover patient care areas and needs. This may include assigning respiratory care staff to work areas and/or work assignments, modifying work assignments, assisting with meal coverage, fielding call offs and providing adequate staffing levels for the next shift. Serve as a preceptor to new team members and/or students.

• In collaboration with the interdisciplinary care team, conducts initial and ongoing patient assessment, analyzes assessment data, creates a plan of care, implements treatment, and evaluates treatment effectiveness.

• Performs treatments and therapies according to physician orders. Explains therapy and therapeutic goals to patient; modifies treatment procedures based on patient response. Sets up and maintains different modes of therapy. Determines appropriateness of prescribed therapy and recommends methods to physician to achieve therapeutic goals.

• Maintains proper documentation, patient medical charting and recordkeeping. Maintains established policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.

• Provides patient education on cardiopulmonary diseases/disorders and associated treatment options. Instructs patient and patient's caregiver(s) in incentive spirometer, metered dose inhaler (MDI) administration, oxygen therapy, home aerosol therapy, or ventilator care, if applicable.

• Sets up and maintains respiratory therapy equipment and supplies.

• Responds to cardio-pulmonary resuscitations and actively participates as indicated by clinical circumstances.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Current Respiratory Care License in the state they are working (required)

National Board for Respiratory Care (NBRC) credentialed (required)

Registered Respiratory Therapist (RRT) (preferred)

BLS Basic Life Support - American Heart Association (required)

ACLS Advanced Cardiac Life Support - American Heart Association (required)

PALS Pediatric Advanced Life Support - American Heart Association (required)

NRP (Neonatal Resuscitation Program) - AAP/AWHONN (preferred), required for Roper St Francis Healthcare

Certified Pulmonary Function Technologist (CPFT) (preferred)

Registered Pulmonary Function Technologist (RPFT) (preferred)

ACCS (Adult Critical Care Specialist) - NBRC (preferred)

Valid driver's license (required for Home Care/DME)

Education

Graduate of an AMA approved school for Respiratory Care (required)

Bachelor's Degree in a related field (preferred)

Work Experience

Two years of experience as a Respiratory Care Professional (required)

Training

EPIC Electronic Health Record (EHR) training (preferred)

Language

None

Patient Population - Competency is based on the patient population of the site/facility

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) X

Lifting/ Carrying (50-100 lbs.) X

Push/ Pull (0-50 lbs.) X

Push/ Pull (50-100 lbs.) X

Stoop, Kneel X

Crawling X

Climbing X

Balance X

Bending X

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting X

Walking X

Standing X

Additional Physical Requirements/Hazards

Physical Requirements

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recordings

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Hazards

Depth perception

Use of Latex products

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Skills

Strong interpersonal skills and able to effectively interact with patients, their families, physicians, and other staff members

Good communication skills

Able to effectively work with diverse people

Good customer service skills

Good organizational skills and time management skills

Good oral and written communication

Able to receive feedback

Able to gather and interpret data

Accountability

Knowledge of non-invasive respiratory therapy equipment such as oximeters or end-tidal CO2 analyzers

Therapeutic Procedures to include CPAP/BiPap, jet aerosol, oxygen therapy, incentive spirometry, chest physiotherapy, pulse oximetry, high flow oxygen, continuous aerosols, ventilator management, diagnostic testing.

Understanding of EKGs, electronic monitoring, lead placement, and basic arrhythmias.

Arterial blood gas punctures and testing

Airway maneuvers

Bedside pulmonary function

Patient assessment

Patient education

Knowledge of chest suction equipment

Knowledge of chest X-ray interpretation

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Summary of Primary Function/General Purpose of Position

The Stepdown Registered Nurse (RN) delivers patient care utilizing the nursing process through data collection and assessment, identifying and determining the priority of patient's problems/needs, and evaluating the process and outcome of nursing care, all in collaboration with the interdisciplinary care team. The RN coordinates, provides, and directs patient teaching activities and coordinates the care provided by health team members.

Essential Job Functions

- Conducts initial and ongoing patient assessment, analyzes assessment data, creates a plan of care, implements treatment, and evaluates treatment effectiveness

- Administers medications in a safe manner consistent with the State of Practice and Bon Secours Mercy Health policies and procedures.

- Serves as point of contact for patients' care coordination throughout hospital departments.

- Acts as a patient safety advocate by participating in ongoing quality improvement in the department.

- Serves as patient advocate in collaboration with spiritual care, palliative care, and ethics.

- Serves as a point of care with care coordination and family members or caregivers.

- Clinically manages patients with multi-system organ failure and/or multisystem trauma.

- Using the AACN Synergy Model, restores, supports, promotes, rehabilitates, or palliates to maintain the physiologic, psychologic, and psychosocial stability of patients across the lifespan.

- Synthesizes and prioritizes information in order to take immediate and decisive evidence-based, patient-focused action using clinical judgement and clinical inquiry.

- Anticipates and responds with confidence and adapts to rapidly changing patient conditions.

- Responds to the unique needs of the patients and families coping with unanticipated illness or injury and treatment and advocate for their choices in quality of life.

- BSMH nurses are expected to practice and deliver care in accordance with the core concepts and intention of the BSMH Nursing Professional Practice Model.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Current RN license in state they are working or covered by compact (required)

BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

ACLS Advanced Cardiac Life Support (preferred)

CCRN Critical Care Registered Nurse (preferred)

PCCN Progressive Care Certified Nurse (preferred)

National Institute of Health (NIH) Stroke Certification (preferred)

Education

Bachelor of Science Nursing (preferred)

Work Experience

1 year of RN experience (required)

6 months RN experience in an acute care hospital setting (preferred)

Training

EPIC Electronic Health Record (EHR) training (preferred)

Critical Care Course (preferred)

Skills

- Assigns patient care according to the nursing skill, knowledge, and scope of practice of staff.

- Orients, facilitates learning experience, and provides education (based upon quality improvement indicators, outcomes, and implementation) to nursing staff and others.

- Possesses clinical knowledge, skills, and competency to provide evidence-based patient care in accordance with the current standards of practice, policy and procedure, and BSMH mission.

- Performs comprehensive assessment of patient's clinical condition and psychosocial needs of the patient and their supportive resources.

- Safely and efficiently develops, implements, and prioritizes plan of care.

- Application of the nursing process in patient care delivery.

- Assesses patient's physical and emotional responses to treatment to evaluate effectiveness of intervention and patient outcomes; revises plan of care accordingly.

- Assists patient and family in coping with patient's illness.

- Collaborates with others in the delivery of coordinated patient care.

- Strong interpersonal and verbal/written communication skills.

- Applies cultural diversity and inclusion principles when caring for patients and their support resources.

- Recognizes own limitations and seeks assistance and acquires information to perform safely.

- Advances personal and professional growth through participation in educational programs, current literature, in-services, and workshops.

- Exhibits professionalism through accountability for own and delegated actions.

- Integrates cost-effective measures into practice and models effective stewardship of available resources.

- Practices self-care and cultivates resilience in conflict and difficult circumstances.

- Protects the safety and privacy of all persons.

- Understanding and utilization of office and clinical technologies.

- Ability to communicate with patients in a manner they can understand considering their personal preferences.

- Compassionate, relationship-based approach to help find meaning in illness, suffering, pain, and existence.

- Remains calm, adaptive, and collective during an emergency.

- Manages care of patients with chest tubes.

- Assesses patients through hemodynamic monitoring.

- Inserts and monitors transvenous pacing/temporary pacing.

- Administers means for conscious sedation.

- Knowledge of advanced respiratory modalities.

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be required to use physical restraints

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Adults (18-64 years)

Geriatrics (65 years and older)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Summary of Primary Function/General Purpose of Position

The Registered Nurse Medical/Surgical functions as a care provider of a multidisciplinary care team responsible for the delivery of patient care through using the nursing process of assessment, diagnosing, planning, implementation, and evaluation. The RN possesses the basic knowledge of a patient's age and cultural diversity into the provision of patient care, demonstrates strong skills related to effective time management and prioritizing patient care, contributes to the provision of quality nursing care through performance improvement initiatives, collaborates with other professional disciplines, and supports the mission of the ministry to provide physical and psychological support to patients and families.

Shift:

Full time Days 7a - 7:30p

Essential Job Functions

In collaboration with members of interdisciplinary teams, the RN establishes goals and strategies for meeting the discharge or continuing care needs with the patient. The RN performs and documents complete patient assessments, initiates and maintains current nursing care plans for all assigned patients, identifies patient learning needs to provide individualized and comprehensive teaching, administers medications in a safe manner consistent with the State of Practice and Bon Secours Mercy Health policies and procedures, serves as a point of contact for patients' care coordination throughout the hospital departments, acts as a patient safety advocate by participating in ongoing quality improvement in the department, and serves as a patient advocate in collaboration with spiritual care, palliative care, and ethics.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• Current RN license in state they are working or covered by compact (required)

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

• ACLS Advanced Cardiac Life Support (preferred)

• Medical-Surgical Nursing Certification RN-BC (Registered Nurse - Board Certified) (preferred)

• CCRN Critical Care Registered Nurse (preferred)

• PCCN Progressive Care Certified Nurse (preferred)

• CMSRN Certified Medical-Surgical Registered Nurse (preferred)

• National Institute of Health (NIH) Stroke Certification (preferred)

Education

• Bachelor of Science Nursing (preferred

Skills

• - Assigns patient care according to the nursing skill, knowledge, and scope of practice of staff.

• - Orients, facilitates learning experience, and provides education (based upon quality improvement indicators, outcomes, and implementation) to nursing staff and others.

• - Possesses clinical knowledge, skills, and competency to provide evidence-based patient care in accordance with the current standards of practice, policy and procedure, and BSMH mission.

• - Performs comprehensive assessment of patient's clinical condition and psychosocial needs of the patient and their supportive resources.

• - Safely and efficiently develops, implements, and prioritizes plan of care.

• - Application of the nursing process in patient care delivery.

• - Assesses patient's physical and emotional responses to treatment to evaluate effectiveness of intervention and patient outcomes; revises plan of care accordingly.

• - Assists patient and family in coping with patient's illness.

• - Collaborates with others in the delivery of coordinated patient care.

• - Strong interpersonal and verbal/written communication skills.

• - Applies cultural diversity and inclusion principles when caring for patients and their support resources.

• - Recognizes own limitations and seeks assistance and acquires information to perform safely.

• - Advances personal and professional growth through participation in educational programs, current literature, in-services, and workshops.

• - Exhibits professionalism through accountability for own and delegated actions.

• - Integrates cost-effective measures into practice and models effective stewardship of available resources.

• - Practices self-care and cultivates resilience in conflict and difficult circumstances.

• - Protects the safety and privacy of all persons.

• - Understanding and utilization of office and clinical technologies.

Working Conditions

• Periods of high stress and fluctuating workloads may occur

• May be exposed to physical altercations and verbal abuse

• May be required to use physical restraints

• May be exposed to high noise levels and bright lights

• May be exposed to limited hazardous substances or body fluids

• May be exposed to human blood and other potentially infectious materials

• May have periods of constant interruptions

• Prolonged periods of working alone

Patient Population

• Adolescents (13-17 years)

• Adults (18-64 years)

• Geriatrics (65 years and older)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Education Requirements:

STNA (State-tested Nurse Assistant) or completion of HCA training course with Certification related to acute care setting, or a Nursing Student who has completed first semester of an acute care hospital-based clinical experience.

Shift:

Full time Nights 6p - 6a

Summary of Primary Function/General Purpose of Position

The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.

The PCA/PCT performs a variety of basic age-specific duties to assist in the care of the patients under the direction of a Registered Nurse (RN). All clinical care will be done under the direction of the RN who has determined appropriate tasks for delegation. The PCA/PCT makes observations as directed by the RN and reports deviations to the RN.

EDUCATION:

• High School Diploma/GED preferred.

• STNA (State-tested Nurse Assistant) or completion of HCA training course with Certification related to acute care setting, or a Nursing Student who has completed first semester of an acute care hospital-based clinical experience OR -1 year of relevant experience in a clinical setting.-

• BLS certified by American Heart Association

EXPERIENCE:

• Experience in providing direct patient care.

• Computer literacy.

• Previous experience working in specialty area.

KNOWLEDGE AND SKILLS:

• Follows detailed written and oral instructions.

• Completes specific, routine tasks.

• Requires basic reading, writing or simple arithmetic skills.

• May operate basic equipment/machinery.

• Basic computer skills required.

PRINCIPAL JOB ACCOUNTABILITIES:

• Performs general patient care including, but not limited to: bathing, mouth care, changing linens, dressing patient, back rubs, elimination, hygiene and other needs as expressed.

• Observes patient's responses and reports any adverse reaction or other pertinent information to Registered Nurse and Physician.

• Demonstrates competency in providing age-appropriate care to defined patient populations based on unit/area's scope of service.

• Obtains and records vital signs, height, and weight.

• Lifts, ambulates, and transports patient. Seeks assistance as needed.

• Positions patient and performs range of motion. Assists physical therapist as needed.

• Anticipates patient's needs and responds in a timely manner to patient and other caregiver requests.

• Provides friendly assistance to patient's family members and visitors strong emphasis on customer service.

• Performs venipunctures for blood collection.

• Collects specimens (i.e. urine, sputum) and ensures timely transport of specimens to the lab.

• Performs designated bedside lab tests.

• Applies oxygen therapy.

• Performs electrocardiogram (ECG).

• Performs wound care as directed by the RN.

• Performs urinary catheterizations and enemas.

• Observes universal precautions and aseptic techniques.

• Performs computer order/entry functions as required by care center.

• Accurately charts patient information following the guidelines for charting by standards.

• Delivers menus. Prepares patient for meals, distributes food trays, feeds patient and removes trays. Distributes drinking water.

• Answers phones courteously and quickly addresses the caller's needs.

• Initiates emergency procedures when necessary.

• Works overtime as needed.

• Assists in orientation of new personnel.

Job Accountabilities - other

• Performs other duties as assigned.

• Acts as a liaison and supports person for family members.

• Assists with patient education and discharge planning under supervision of RN.

• Inventories unit and determines supply needs. Conveys needs to appropriate personnel.

• Assists in daily cleaning of patient rooms and care center. Helps prepare room(s) for incoming patients.

• Assesses maintenance needs.

• a. Initiates maintenance requisition to repair equipment, furniture and building fixtures.

• b. Performs simple maintenance (light bulbs, batteries).

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Patient Service Representative - Harbour View Family Practice

Provides receptionist and clerical functions to front office. Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by supervisor. Must be capable of caring for all age groups. Participates as a team member by performing additional assignments as requested.

Job Requirements

High School Graduate.

Outstanding customer service skills.

Patient Access Center candidates should have minimum 6 months prior experience in phone center setting.

Must demonstrate excellent telephone etiquette and excellent communication and interpersonal skills.

Must be able to work under considerable stress, using tact and diplomacy. Must demonstrate the ability to work independently and problem solve. Demonstrates organizational skills. Maintains a working knowledge of general office equipment.

I. Essential Job Functions

OFFICE

. Registering of patients.

. Collection of co-payments.

. Patient reminder calls to include verification of appointment, required referrals and pre-certifications.

. Coordination of physician orders upon completion of patient office appointment (scheduling appointments and testing or transferring patient to appropriate staff to complete orders given).

. Additional duties as assigned by management.

PATIENT ACCESS CENTER

. Managing large volumes of inbound calls in a timely manner.

. Completes initial registration of new patients and updates any changes of patient's information into computer database.

. Documentation of phone calls as appropriate.

. Additional duties as assigned by management.

OFFICE EQUIPMENT USED: Telephone, copier, computer (keyboard, screen, printer), etc.

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks to be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical developments).

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Patient Services Representative - Internists of Churchland

Provides receptionist and clerical functions to front office. Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by supervisor. Must be capable of caring for all age groups. Participates as a team member by performing additional assignments as requested.

Job Requirements

High School Graduate.

Outstanding customer service skills.

Patient Access Center candidates should have minimum 6 months prior experience in phone center setting.

Must demonstrate excellent telephone etiquette and excellent communication and interpersonal skills.

Must be able to work under considerable stress, using tact and diplomacy. Must demonstrate the ability to work independently and problem solve. Demonstrates organizational skills. Maintains a working knowledge of general office equipment.

I. Essential Job Functions

OFFICE

. Registering of patients.

. Collection of co-payments.

. Patient reminder calls to include verification of appointment, required referrals and pre-certifications.

. Coordination of physician orders upon completion of patient office appointment (scheduling appointments and testing or transferring patient to appropriate staff to complete orders given).

. Additional duties as assigned by management.

PATIENT ACCESS CENTER

. Managing large volumes of inbound calls in a timely manner.

. Completes initial registration of new patients and updates any changes of patient's information into computer database.

. Documentation of phone calls as appropriate.

. Additional duties as assigned by management.

OFFICE EQUIPMENT USED: Telephone, copier, computer (keyboard, screen, printer), etc.

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks to be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical developments).

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Certified Medical Assistant(CMA) - Suffolk Primary Care

$2000 Sign-on bonus!

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Certified Medical Assistant(CMA) - Suffolk Primary Care

Job Summary:

The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.

Essential Functions:

• Provides excellent customer service skills by greeting patients and the community in a respectful manner

• Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date

• Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height

• Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed

• Must possess the ability to troubleshoot and resolve problems promptly

• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

Active Medical Assisting certification from one of the following (required):

• Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)

• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Experience:

• One year of medical assistant healthcare experience (preferred, not required)

• Two years of clerical experience in a physician's office (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills

• Engage with staff and patients in a professional manner

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Patient Service Representative - Internists of Churchland

Provides receptionist and clerical functions to front office. Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by supervisor. Must be capable of caring for all age groups. Participates as a team member by performing additional assignments as requested.

Job Requirements

High School Graduate.

Outstanding customer service skills.

Patient Access Center candidates should have minimum 6 months prior experience in phone center setting.

Must demonstrate excellent telephone etiquette and excellent communication and interpersonal skills.

Must be able to work under considerable stress, using tact and diplomacy. Must demonstrate the ability to work independently and problem solve. Demonstrates organizational skills. Maintains a working knowledge of general office equipment.

I. Essential Job Functions

OFFICE

. Registering of patients.

. Collection of co-payments.

. Patient reminder calls to include verification of appointment, required referrals and pre-certifications.

. Coordination of physician orders upon completion of patient office appointment (scheduling appointments and testing or transferring patient to appropriate staff to complete orders given).

. Additional duties as assigned by management.

PATIENT ACCESS CENTER

. Managing large volumes of inbound calls in a timely manner.

. Completes initial registration of new patients and updates any changes of patient's information into computer database.

. Documentation of phone calls as appropriate.

. Additional duties as assigned by management.

OFFICE EQUIPMENT USED: Telephone, copier, computer (keyboard, screen, printer), etc.

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks to be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical developments).

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Detail

• Company:
  Bon Secours Mercy Health