Company Detail

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale.

• Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system.

• Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents.

• Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales.

• Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor's strengths and weaknesses. May visit competitors' communities to understand how to best refer and market services and products.

• Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them.

• Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident's choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks.

• Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins.

• Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community.

• May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents.

• Prepares written reports and communicates status of current success in a clear and concise manner.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceA Bachelor's degree or equivalent in coursework and related experience is required. Minimum of five years of progressive experience in the real estate or health care field including experience in such areas as promotion, public relations, or admissions, including a minimum of two years with a proven sales or promotion track record. Prior experience selling or promoting senior residential and health care services is highly preferred.

Certifications, Licenses, and Other Special RequirementsReliable car transportation with insurance, plus a valid driver's license.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Has knowledge of residential, psychological, social and health care needs of seniors. Knowledge of competing organizations' strengths and weaknesses and ability to maintain this information to maximize sales and occupancy potential. Ability to assist with the development of marketing strategies to compete within the local market. Ability to successfully persuade potential residents and families to make deposits and ultimately move to community. Ability to relate positively with networking sources and provide solutions to perceived needs for their referrals. Ability to explain complex alternative contractual arrangements in a clear, concise and patient manner to prospective residents to best convey the benefits to be gained by their choice. Flexibility to adjust hours of work to the needs of potential residents and referral sources. Ability to develop work schedules, work independently and manage multiple projects simultaneously. Ability to handle multiple interruptions to schedules to meet the needs of potential residents and families. Knowledge of marketing software and the ability to accurately and efficiently maintain lists, reports etc. for effective follow-up use by self and others. Ability to effectively communicate promotional and sales needs and information to internal marketing and support staff. Willingness to follow up with potential referral sources and assist with specific leads as requested.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$20.91 - $26.14 / hour

Job LocationsUS-OH-Mentor

CategorySales & Marketing

Sub-CategoryGeneral Sales

Position Type (Portal Searching)Regular Full-Time

Shift1st & 2nd Shift

ID2024-254571

Location : NameBrookdale Mentor

Location : Address5700 Emerald Court

Location : LocationUS-OH-Mentor

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Qualifications

Requirements to be a Maintenance Technician

Maintenance Technicians will maintain scheduled and unscheduled maintenance on, but not limited to: HVAC, elevator, fire and sprinkler equipment, generators, landscape, kitchen equipment and emergency pull cord equipment. Maintenance Technicians will also perform general maintenance projects as scheduled or assigned and respond to maintenance requests by community directors and residents in both private rooms and public living areas. They will also maintain positive communication with local fire marshal, building inspector and any other jurisdictions governing the community.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$14.94 - $18.68 / hour

Job LocationsUS-PA-Selinsgrove

CategoryCommunity Operations

Sub-CategoryMaintenance

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-254608

Location : NameBrookdale Grayson View

Location : Address29 Grayson View Ct

Location : LocationUS-PA-Selinsgrove

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Resident Engagement Coordinators have opportunities for advancement by exploring a new career in positions such as Resident Engagement Managers, Business Office Coordinators and even Sales Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects.

• Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents.

• Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field).

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$15.37 - $19.22 / hour

Job LocationsUS-OH-Columbus

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-254564

Location : NameBrookdale Westerville

Location : Address6377 Cooper Rd

Location : LocationUS-OH-Columbus

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Under minimal supervision oversees the housekeeping staff. Coordinates and performs housekeeping services to ensure a high standard of cleanliness both inside and outside the community. Assists staff in completing housekeeping duties, as needed.

• Supervises housekeeping staff and coordinates staffing schedules to ensure the proper cleaning of offices, public areas, residences, and community grounds. Conducts regular inspections of all resident and public areas.

• Plans and schedules cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning.

• Monitors inventory levels, orders all equipment and supplies needed for department, and ensures the safe handling and storage of them.

• Assists in scheduling and conducting training sessions and department meetings for housekeeping personnel.

• Ensures staff is trained on the safe handling of cleaning chemicals in accordance with department guidelines and assures compliance with local, state, and federal safety standards, MSDS, OSHA, EPA and other applicable rules and regulations.

• May assist with monitoring the budget for the housekeeping department.

• Prepares resident charges/billing for housekeeping services when applicable.

• Assists housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, resident apartments and other areas as needed.

• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

High school diploma or General Education Diploma (GED). Minimum of one year related experience and/or training. Previous experience or training in supervision and scheduling required.

Certifications, Licenses, and Other Special RequirementsNone

Management/Decision Making

Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Ability to use tact and judgment in dealing with varied personalities. Need to be flexible with schedule and time deadlines. Ability to supervise and schedule staff.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$16.14 - $20.18 / hour

Job LocationsUS-MI-Novi

CategoryCommunity Operations

Sub-CategoryHousekeeping

Position Type (Portal Searching)Regular Full-Time

Shift1st & 2nd Shift

ID2024-254614

Location : NameBrookdale Novi

Location : Address45182 West Park Drive

Location : LocationUS-MI-Novi

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Resident Engagement Coordinators have opportunities for advancement by exploring a new career in positions such as Resident Engagement Managers, Business Office Coordinators and even Sales Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects.

• Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents.

• Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field).

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$14.61 - $18.25 / hour

Job LocationsUS-FL-Tavares

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-254597

Location : NameBrookdale Tavares

Location : Address2232 Dora Ave

Location : LocationUS-FL-Tavares

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.

• Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.

• Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies.

• Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment.

• Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs.

• Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets.

• Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained.

• Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community.

• Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.

• Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions.

• Assess property damage and file property damage claims in accordance with company policy.

• Responds appropriately to resident or community emergencies by assisting as needed.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceHigh school diploma or General Education Diploma (GED); and two to three years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special Requirements

Valid State Driver's License required for vehicle travel, as needed.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to multi-task and prioritize work.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Occasional weekend, evening or night work if needed to ensure shift coverage.

• Use hands and fingers to handle or feel

• On-Call on an as needed basis

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: Up to 50 pounds

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Occasionally

• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$25.10 - $31.37 / hour

Job LocationsUS-MD-Bowie

CategoryCommunity Operations

Sub-CategoryMaintenance

Position Type (Portal Searching)Regular Full-Time

Shift1st & 2nd Shift

ID2024-254563

Location : NameBrookdale Woodward Estates

Location : Address14997 Health Center Drive

Location : LocationUS-MD-Bowie

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff.

• Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates.

• Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals.

• Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.

• Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the dcor and condition of dining rooms to ensure a safe and pleasant experience.

• Networks with Regional Food Service Directors to improve operations, reduce costs and to obtain new program ideas for creative operations.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceCollege degree in food service or hospitality management is preferred. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers. Experience to include management of food inventories and budgets.

Certifications, Licenses, and Other Special RequirementsCurrent ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Ability to manage a large number of associates directly and through other supervisors to create a productive and motivated department.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Ability to manage a food service operation budget providing 3 meals per day, 7 days a week to large numbers of residents and visitors. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Taste or smell

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$56,810 - $72,371 / year

Job LocationsUS-FL-Deerfield Beach

CategoryCommunity Operations

Sub-CategoryDining Services

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-254599

Location : NameBrookdale Deer Creek AL/MC

Location : Address2403 West Hillsboro Boulevard

Location : LocationUS-FL-Deerfield Beach

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met.

• Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change.

• Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents' needs and staffing requirements.

• Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.

• Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines .

• Shares on call duties as required.

• Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.

• LPN or LVN license.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$27.31 - $34.79 / hour

Job LocationsUS-FL-Tequesta

CategoryHealthcare

Sub-CategoryClinical Support

Position Type (Portal Searching)Regular Full-Time

ShiftWeekends

ID2024-254584

Location : NameBrookdale Tequesta MC (FL)

Location : Address211 Village Blvd

Location : LocationUS-FL-Tequesta

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff.

• Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates.

• Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals.

• Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.

• Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the dcor and condition of dining rooms to ensure a safe and pleasant experience.

• Networks with Regional Food Service Directors to improve operations, reduce costs and to obtain new program ideas for creative operations.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceCollege degree in food service or hospitality management is preferred. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers. Experience to include management of food inventories and budgets.

Certifications, Licenses, and Other Special RequirementsCurrent ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Ability to manage a large number of associates directly and through other supervisors to create a productive and motivated department.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Ability to manage a food service operation budget providing 3 meals per day, 7 days a week to large numbers of residents and visitors. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Taste or smell

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$51,130.00 - $65,130.00 / year

Job LocationsUS-WV-Charleston

CategoryCommunity Operations

Sub-CategoryDining Services

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-254640

Location : NameBrookdale Charleston Gardens

Location : Address800 Association Drive, Northgate Business Park

Location : LocationUS-WV-Charleston

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.

• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.

• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Qualifications

What it takes to be a Receptionist at Brookdale:

Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-VA-Salem

CategoryAdministration

Sub-CategoryAdministrative Support

Position Type (Portal Searching)Regular Part-Time

ShiftWeekends

ID2024-254546

Location : NameBrookdale Salem AL (VA)

Location : Address2001 Ridgewood Drive

Location : LocationUS-VA-Salem

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Resident Engagement Assistants have opportunities for advancement by exploring a new career in positions such as Resident Engagement Coordinators, Clare Bridge Program Coordinators and Resident Engagement Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners).

• Assist the Engagement department as led by your Coordinator, Manager, or Director.

• Build relationships with residents to cultivate person-centered engagement and bridge connections between residents.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$13.42 - $16.78 / hour

Job LocationsUS-MN-Edina

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-254593

Location : NameBrookdale Edina

Location : Address3330 Edinborough Way

Location : LocationUS-MN-Edina

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Come Lead a winning team of sales managers in our Greensboro/Durham Markets. Sales is the gateway to serve our residents, which makes lives better including your own!

To be considered, must have prior recent multi-site senior living sales experience.

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Oversees and directs the sales efforts for multiple communities and products within district, major markets, networks and stand-alone communities. Responsible and accountable for meeting and exceeding the occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales performance culture across the district.

• Successfully manages sales performance within the assigned district. Monitors occupancy trends and ensures execution of sales activities by team members. Leads district alignment around competitive positioning and marketing plans. Achieves and exceeds all occupancy and revenue goals for assigned district.

• Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without duplication of resources.

• Assists in interviewing and hiring of all sales staff in their portfolio of communities. Actively partners with Training and Development, Human Resources, and Operations in the recruitment, hiring, evaluating, and disciplining of all sales positions within the district.

• Ensures effective onboarding of new sales hires, in partnership with Training and Development and Human Resources. Actively monitors skill and knowledge growth of new hires during onboarding period. Works to support achievement of professional growth milestones for new sales hires.

• Oversees completion of the marketing plan and budget for the district. Partners with the marketing team in the development and modification of near and long-range community marketing plans and budgets by providing competitor information, data and feedback. Develops sales plans that align to the marketing activities and achieve desired objectives.

• Assesses local markets and competitive positioning within assigned district and makes pricing and incentive/discounting recommendations.

• Monitors sales performance expectations and gaps at the community and district level. Reviews and analyzes sales reporting/dashboards on a daily, weekly and monthly basis to ensure accuracy and to identify performance improvement opportunities. Coaches sales team members of appropriate actions in response to performance issues.

• Assesses the knowledge, skills and abilities of sales staff on an ongoing basis. Coordinates regular skill training and reinforcement to address gaps and opportunities. Conducts coaching observations of sales team members to evaluate sales behaviors and skills.

• Visits each community within district on a scheduled basis and as approved by Division Director of Sales or VP Sales. Partners with on-site sales teams and Executive Directors in the execution of the sales and lead generation programs and strategies to achieve and maintain full occupancy.

• Interacts with Clinical Operations and other home office associates. Educates and supports these partners about the sales programs for their respective communities.

• Consistently executes established sales processes, systems and tools to perform job duties. Maintains working knowledge of lead management (SMS) and sales reporting (dashboards) to maximize sales effectiveness. Adheres to reporting deadlines

• Promotes the company in a positive manner and sets the example for company's standards for excellence. Serves as a consensus builder among community Sales and Operations teams.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor's Degree in marketing, business or related field from accredited college or university. Has experience in sales process, promoting/selling related products and referral development, and knowledge of sales coaching and sales team performance management. Minimum of 5 to 10 years of successful sales experience, preferably in senior housing industry, medical or pharmaceutical sales sectors. Ability to effectively manage time and tasks in a dynamic environment.

Certifications, Licenses, and Other Special RequirementsFrequent car travel requires the incumbent to possess and maintain a valid driver's license. Up to 70% travel.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers and related software. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers' expectations, needs and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to effectively listen and communicate verbally and in writing is essential.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Requires Travel: Frequently

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$100,650 - $128,212 / year

Job LocationsUS-NC-Durham | US-NC-Greensboro | US-Winston-Salem

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-254533

Location : NameDurham, NC

Location : LocationUS-NC-Durham

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

About the Director of Nursing Position

As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care and services for our residents. You will proactively build relationships with residents, families, physicians and other healthcare providers for the coordination of exceptional personalized care. You will consistently collaborate with community leadership, mentor and engage your associates and build resident and family satisfaction.

Brookdale supports our Nurse Leaders through:

• Structured six-week orientation, a wealth of online resources, local nurse mentors and ongoing collaborative support.

• Tuition reimbursement to support your clinical expertise and leadership skills development.

• Network of almost 700 communities in 40 states to support you should relocation be in your future.

This is a great opportunity for a strong nurse leader looking to take the next step in their professional career or for an experienced Director of Nursing looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & Skills

• Education as required to obtain state nursing license and state nursing license (LPN/LVN or RN)

• Driver's license

• Minimum of 3 years relevant experience, and Clinical leadership experience preferred.

• Strong working knowledge of technology, proficiency in Microsoft office suite and electronic documentation.

  Top Perks & Benefits We believe in order to best serve our residents, we need to first serve our associates. We offer a full suite of health insurance, life insurance and retirement plans with company match. Additional benefits offered include, but are not limited to:

• Generous Paid Time Off (PTO)

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive-based position, which may include bonuses, incentive or commission plans.Visitcareers.brookdale.com (https://careers.brookdale.com/en.html) to learn more about Brookdale's culture, see our full list of benefits and find other available job opportunities.

Enriching lives...Together.At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug-free workplace.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Manages the day-to-day clinical services of the community to ensure residents' healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents' healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

Salary Range Information

$72,180.00 - $91,950.00 / year

Job LocationsUS-DE-Hockessin

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-254521

Location : NameBrookdale Hockessin

Location : Address6677 Lancaster Pike

Location : LocationUS-DE-Hockessin

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Come Lead a winning team of sales managers in our Greensboro/Durham Markets. Sales is the gateway to serve our residents, which makes lives better including your own!

To be considered, must have prior recent multi-site senior living sales experience.

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Oversees and directs the sales efforts for multiple communities and products within district, major markets, networks and stand-alone communities. Responsible and accountable for meeting and exceeding the occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales performance culture across the district.

• Successfully manages sales performance within the assigned district. Monitors occupancy trends and ensures execution of sales activities by team members. Leads district alignment around competitive positioning and marketing plans. Achieves and exceeds all occupancy and revenue goals for assigned district.

• Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without duplication of resources.

• Assists in interviewing and hiring of all sales staff in their portfolio of communities. Actively partners with Training and Development, Human Resources, and Operations in the recruitment, hiring, evaluating, and disciplining of all sales positions within the district.

• Ensures effective onboarding of new sales hires, in partnership with Training and Development and Human Resources. Actively monitors skill and knowledge growth of new hires during onboarding period. Works to support achievement of professional growth milestones for new sales hires.

• Oversees completion of the marketing plan and budget for the district. Partners with the marketing team in the development and modification of near and long-range community marketing plans and budgets by providing competitor information, data and feedback. Develops sales plans that align to the marketing activities and achieve desired objectives.

• Assesses local markets and competitive positioning within assigned district and makes pricing and incentive/discounting recommendations.

• Monitors sales performance expectations and gaps at the community and district level. Reviews and analyzes sales reporting/dashboards on a daily, weekly and monthly basis to ensure accuracy and to identify performance improvement opportunities. Coaches sales team members of appropriate actions in response to performance issues.

• Assesses the knowledge, skills and abilities of sales staff on an ongoing basis. Coordinates regular skill training and reinforcement to address gaps and opportunities. Conducts coaching observations of sales team members to evaluate sales behaviors and skills.

• Visits each community within district on a scheduled basis and as approved by Division Director of Sales or VP Sales. Partners with on-site sales teams and Executive Directors in the execution of the sales and lead generation programs and strategies to achieve and maintain full occupancy.

• Interacts with Clinical Operations and other home office associates. Educates and supports these partners about the sales programs for their respective communities.

• Consistently executes established sales processes, systems and tools to perform job duties. Maintains working knowledge of lead management (SMS) and sales reporting (dashboards) to maximize sales effectiveness. Adheres to reporting deadlines

• Promotes the company in a positive manner and sets the example for company's standards for excellence. Serves as a consensus builder among community Sales and Operations teams.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor's Degree in marketing, business or related field from accredited college or university. Has experience in sales process, promoting/selling related products and referral development, and knowledge of sales coaching and sales team performance management. Minimum of 5 to 10 years of successful sales experience, preferably in senior housing industry, medical or pharmaceutical sales sectors. Ability to effectively manage time and tasks in a dynamic environment.

Certifications, Licenses, and Other Special RequirementsFrequent car travel requires the incumbent to possess and maintain a valid driver's license. Up to 70% travel.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers and related software. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers' expectations, needs and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to effectively listen and communicate verbally and in writing is essential.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Requires Travel: Frequently

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$100,650 - $128,212 / year

Job LocationsUS-NC-Durham | US-NC-Greensboro | US-Winston-Salem

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-254533

Location : NameDurham, NC

Location : LocationUS-NC-Durham

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Chambrel Pinecastle team today!

• 184 Unit Assisted Living, Memory Care and Independent Living Community located in the heart of Florida's horse country

• Individualized training provided in each department

• Jeans Day Fridays!

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Qualifications

Requirements to be a Maintenance Technician

Maintenance Technicians will maintain scheduled and unscheduled maintenance on, but not limited to: HVAC, elevator, fire and sprinkler equipment, generators, landscape, kitchen equipment and emergency pull cord equipment. Maintenance Technicians will also perform general maintenance projects as scheduled or assigned and respond to maintenance requests by community directors and residents in both private rooms and public living areas. They will also maintain positive communication with local fire marshal, building inspector and any other jurisdictions governing the community.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$14.94 - $18.68 / hour

Job LocationsUS-FL-Ocala

CategoryCommunity Operations

Sub-CategoryMaintenance

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-254469

Location : NameBrookdale Chambrel Pinecastle

Location : Address1801 SE 24th Road

Location : LocationUS-FL-Ocala

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Leads the day-to-day operations of a larger community of 60-65 units and two product lines or 65-175 units with up to two product lines. Is responsible for the community's associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary.

• Develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends and implements strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving resident problems and resolving issues. Leads effort to leverage satisfied residents and families to grow community occupancy; executes renewal program with existing residents. Partners with Resident Council as necessary. Administers resident satisfaction and other surveys and works with department leaders and district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, ensures collaborative relationship with community clinical leader to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their area. Ensures service plan reviews are conducted, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and works with sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and ExperienceBachelor's Degree required. Minimum of three years related in operational leadership experience required. Additional years of experience can be substituted for the education requirement on a year-for-year basis.

Certifications, Licenses, and Other Special RequirementsMust have a valid administrator license in states where required. Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingUses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Demonstrates leadership ability to be responsible for the overall direction, coordination, and evaluation of resident care, marketing, food service, housekeeping, and maintenance units. Carries out supervisory responsibilities, including managing department leaders, in accordance with the Company's policies and applicable laws.

Knowledge and SkillsHas an advanced knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Familiarity with Microsoft software preferred. Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Success in driving results. Successfully demonstrates good judgment, strong problem solving, and decision making skills.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$86,920 - $110,730 / year

Job LocationsUS-FL-Altamonte Springs

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-254484

Location : NameBrookdale Altamonte Springs

Location : Address360 Montgomery Road

Location : LocationUS-FL-Altamonte Springs

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

COME JOIN OUR BROOKDALE GRANDON FARMS TEAM!!

Beautiful Assisted Living and Memory Care Community in Mechanicsburg, PA.

NOW HIRING:

• Full Time Director of Nursing

• Flexible Scheduling

• On-Call Availability

  Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

  About the Director of Nursing Position

As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care and services for our residents. You will proactively build relationships with residents, families, physicians and other healthcare providers for the coordination of exceptional personalized care. You will consistently collaborate with community leadership, mentor and engage your associates and build resident and family satisfaction.

Brookdale supports our Nurse Leaders through:

• Structured six-week orientation, a wealth of online resources, local nurse mentors and ongoing collaborative support.

• Tuition reimbursement to support your clinical expertise and leadership skills development.

• Network of almost 700 communities in 40 states to support you should relocation be in your future.

This is a great opportunity for a strong nurse leader looking to take the next step in their professional career or for an experienced Director of Nursing looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & Skills

• Education as required to obtain state nursing license and state nursing license (LPN/LVN or RN)

• Driver's license

• Minimum of 3 years relevant experience, and Clinical leadership experience preferred.

• Strong working knowledge of technology, proficiency in Microsoft office suite and electronic documentation.

  Top Perks & Benefits We believe in order to best serve our residents, we need to first serve our associates. We offer a full suite of health insurance, life insurance and retirement plans with company match. Additional benefits offered include, but are not limited to:

• Generous Paid Time Off (PTO)

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive-based position, which may include bonuses, incentive or commission plans.Visitcareers.brookdale.com (https://careers.brookdale.com/en.html) to learn more about Brookdale's culture, see our full list of benefits and find other available job opportunities.

Enriching lives...Together.At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug-free workplace.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Manages the day-to-day clinical services of a more complex community to ensure residents' healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents' healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

Salary Range Information

$75,610.00 - $96,323.60 / year

Job LocationsUS-PA-Mechanicsburg

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st & 2nd Shift

ID2024-254317

Location : NameBrookdale Grandon Farms

Location : Address1100 Grandon Way

Location : LocationUS-PA-Mechanicsburg

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Must be available to work one weekend a month for this position .

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Schedules appointments, provides information to callers, documents meeting minutes, and performs various administrative functions.

• Answers telephone and provides information to callers or routes calls to appropriate associate; places outgoing calls. Greets visitors, determines nature of business, and refers visitors to appropriate individual.

• Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested.

• Routes incoming mail. Uses courier, U.S. mail, overnight mail, e-mail or facsimile machines to send documents as directed.

• Files correspondence and other records. Makes copies of correspondence or other printed material.

• Takes minutes at staff meetings.

• Orders office supplies and forms for associates and communities.

• Assists in the preparation and coding of invoices for payment.

• Assists in obtaining and/or completing new hire documentation for new associates.

• May maintain associate personnel and community files.

• Assists in the recruitment, orientation and retention of qualified staff.

• May conduct tours of the community.

• At the discretion of the Executive Director, may supervise one or more associates.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

High school diploma or general education degree (GED); and minimum of one year related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and other Special RequirementsNone

Management/Decision MakingMakes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and SkillsHas a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Basic typing skills essential along with basic knowledge of PC's and word processing software, preferably in a Microsoft Windows environment. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: Up to 25 pounds

• Possible exposure to blood-borne pathogens

• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-NC-Cary

CategoryAdministration

Sub-CategoryAdministrative Support

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-254430

Location : NameBrookdale Cary

Location : Address7870 Chapel Hill Rd

Location : LocationUS-NC-Cary

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Create visual and conceptual designs that communicate the Brookdale's message and product lines targeting various audiences across multi-media channels. Responsible for using typography, illustration, photography and art direction to complement the concepts and communications across multi-media platforms, with a focus on digital and social media.

• Develops creative assets for a wide range of creative projects and media, using various software programs to visualize and develop innovative graphic designs that meet business goals.

• Builds creative concepts by hand or with software, and executes original content by determining the ideal usage of color, text, font style, imagery, and layout remaining within brand guidelines.

• Creates templates and layouts based on creative briefs and direction from the senior brand designer.

• Designs and animates on-brand motion graphics, and other creative materials for all marketing and corporate channels.

• Collaborates, brainstorms, and strategizes with multiple teams or clients on a wide range of materials, including but not limited to, web pages, presentations, programming collateral, signage, internal communications, newsletters and marketing materials.

• Manages the design and uploading process for all project materials, based on best practices using a content management system.

• Uses trend intelligence and knowledge of historical and current markets when designing and executing specific classifications.

• Adjusts artwork to meet media specifications for various media channels.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor's Degree in Design (i.e. interaction, graphic, visual communications) or other related field required. Minimum three years' experience in designing; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special RequirementsMust have a working knowledge of MAC operating systems and Adobe Creative Suites. Experience with Figma and Bannerly or related digital ad building and animation software not required but a good addition.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: Up to 25 pounds

• Vision

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization. Demonstrates ability to work individually, as well as collaborate with a team.

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-TN-Brentwood

CategorySales & Marketing

Sub-CategoryCommunications

Position Type (Portal Searching)Regular Full-Time

ID2024-254364

Location : NameBrand Marketing-NSH

Location : Address111 Westwood Place

Location : LocationUS-TN-Brentwood

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Any person's considered for this role must be able to work from our Brentwood, TN corporate office in a fullt-time capacity.

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive, or commission plans.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Provides legal advice and counsel to our Human Resources (-HR-) professionals and other business partners throughout the Company regarding labor and employment matters that impact our business. Drafts, reviews, and revises pleadings, correspondence, administrative responses, contracts, policies, procedures, and other documents relating to legal labor and employment issues. Represents the Company in labor and employment related matters pending before courts, arbitrators, and administrative agencies, as necessary.

• Researches, analyzes, and provides advice and counsel to HR professionals and other internal business partners regarding applicable labor and employment laws, regulations, and Company policies.

• Stays abreast of relevant legal labor and employment developments.

• Handles administrative labor and employment-related matters, including conducting appropriate investigations, responding to charges, responding to requests for information, representing the Company during onsite investigations, and representing the Company during settlement negotiations, mediations, and administrative hearings.

• Investigates and responds to employment related allegations in attorney demand letters.

• Represents the Company in mediations, trials, and arbitrations, as necessary and assigned, including oversight of outside counsel.

• Develops and delivers training to associates and leaders regarding labor and employment related issues.

• Establishes and maintains relationships, credibility, and trust with clients, stakeholders, legal team members, and other colleagues.

• Identifies and assesses legal risks and opportunities within the labor and employment area, and advises accordingly.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

Juris Doctor from an accredited law school required. Must have minimum of five years of labor and employment law experience in a large law firm setting. Must have an active license to practice law in the State of Tennessee or be able to be admitted to the State of Tennessee by reciprocity.

Certifications, Licenses, and Other Special Requirements

Juris Doctor

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound independent judgment and experience to solve a variety of problems ranging from simple to complex based on precedent, example, reasonableness, or a combination of these. Exercises sound judgment to provide timely and accurate labor and employment advice to Human Resources professionals and others within the Company.

Knowledge and Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Excellent time management, communication (written and oral), decision-making, presentation, human relations, and organizational skills. Comfort using Microsoft Office and Windows Operating System required.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Talk or hear

• Ability to lift: up to 10 pounds

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-TN-Brentwood

CategoryLegal

Sub-CategoryGeneral Legal

Position Type (Portal Searching)Regular Full-Time

ID2024-254415

Location : NameLegal-NSH

Location : Address111 Westwood Place

Location : LocationUS-TN-Brentwood

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

The Senior Financial Analyst role is a key regional support role and provides strategic support to all regional teams including Operations, Sales, Clinical, Dining and Asset Management. Through excellent financial acumen, partnership with regional leadership and teams, and strong interpersonal skills this role is a key contributor to the success of the operational results.

• Builds models and performs ad-hoc financial analysis for divisional, regional and community teams.

• Identifies and leads the development of high impact value-add analysis on business drivers, trends and risk/opportunities by utilizing both internal and external data.

• Assists divisional, regional and community teams through projections and annual budgeting cycle.

• Drives analysis of the division's price strength and impact of discount and incentive practices.

• Drives ROI analysis process for New Economics capex proposals.

• Suggests and implements cost reduction targets and tracks progress towards achieving goals.

• Assists in the preparation of monthly and quarterly division and region updates.

• Provides training, as needed, to regional and community teams related to FP&A.

• Supports division and company-wide efforts in budgeting, projections, rate increases, price analysis, labor analysis, and other ad-hoc projects.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

Bachelor's degree (B.A.) from Four-year College or university preferred; and three to five years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special RequirementsNone

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has a working knowledge of a functional discipline. Interpersonal skills are crucial, as this position will be working extensively with other departmental staff. Organizational skills are of high priority as well as the ability to manage large projects. Individual should possess advanced skills in word processing and spreadsheet programs, preferably in Microsoft Word/Excel.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-TN-Brentwood

CategoryFinance

Sub-CategoryFinancial Planning / Analysis

Position Type (Portal Searching)Regular Full-Time

ID2024-254394

Location : NameFPA Ops-NSH

Location : Address111 Westwood Place

Location : LocationUS-TN-Brentwood

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.

• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.

• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Qualifications

What it takes to be a Receptionist at Brookdale:

Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$12.00 - $14.13 / hour

Job LocationsUS-FL-Ft. Myers

CategoryAdministration

Sub-CategoryAdministrative Support

Position Type (Portal Searching)Regular Part-Time

ShiftWeekends

ID2024-254382

Location : NameBrookdale Ft Myers Cypress Lk

Location : Address7460 Lake Breeze Drive

Location : LocationUS-FL-Ft. Myers

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Implement and coordinate the delivery of care in collaboration with physicians and resource health care personnel.

• Registered Nurses will direct resident care to include making rounds on a timely basis to ensure continuity of care as well as documenting all pertinent information regarding care and observation of residents' overall condition and behavior.

• RN's utilize the nursing process (assessment, planning, implementation and evaluation) in ensuring overall resident care.

• RN License is required

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$30.00 - $38.27 / hour

Job LocationsUS-VA-Midlothian

CategoryHealthcare

Sub-CategoryClinical Support

Position Type (Portal Searching)Regular Part-Time

ShiftAll Shifts

ID2024-254397

Location : NameBrookdale Midlothian-BAH

Location : Address14016 Turnberry Lane

Location : LocationUS-VA-Midlothian

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  This is an incentive based position, which may include bonuses, incentive or commission plans.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Generates high-volume recurring streams of new move-in revenue for assigned Brookdale communities with open Sales and Marketing Director positions. Prioritizes the outperformance of budgeted sales goals and community revenue targets by efficiently performing all processes and tasks required to close sales, including the development and execution of marketing plans to achieve community occupancy goals. Represents the ideal Brookdale sales professional and promotes a mission-driven sales culture while leading employment of those unique insights gained within one community's opportunities to optimize sales in next community assignments. This position will travel to communities within a designated geographic area. Assignments will vary in length and may change with little notice.

• Supervises and coaches the daily sales activities of at least two full-time associates onsite to achieve desired move-in results.

• Drives rapid occupancy growth and prioritizes rate integrity where assigned by conducting high-quality daily phone and in-person sales calls that convert to move-ins.

• Attends daily stand-up meetings and communicates current product information to appropriate community associates daily and as needed, including but not limited to availability, pricing, and concessions.

• Partners with Director(s) of District Sales to develop and execute business plans to achieve community revenue and occupancy goals.

• Maintains a working knowledge of and manages all relevant sales-specific software programs and Customer Relationship Management systems needed to generate high move-in volume, including thorough and accurate data entry, periodic database cleanup, and community coaching documentation.

• Motivates community associates to meet or exceed weekly and monthly sales performance expectations in partnership with community operations and clinical leaders, Director(s) of District Sales, and Divisional Sales leadership.

• Maintains current working knowledge of relevant competition in markets where assigned.

• Provides accurate and timely move-in forecasts weekly and as requested.

• Communicates incoming resident's needs and preferences to the Executive Director and/or appropriate community associate(s) to enhance customer satisfaction upon move-in.

• Fosters a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

Bachelor's degree in Marketing, Business, or related field. Three to five years of sales experience, preferably in the retirement industry or medical or pharmaceutical sales, with a proven track record of generating and closing a high percentage of qualified leads is required. Additional years of related work experience may be substituted for the education requirement on a year-for-year basis up to four years.

Certifications, Licenses, and Other Special Requirements

Works on short-term strategic assignments within specified geographic area. Requires a valid driver's license and frequent car and/or air travel as needed.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services is required. Ability to operate smartphones, personal computers, and related software is required. Previous experience with contact management database, Microsoft Word, Excel, and Outlook is preferred. Ability to effectively manage time, tasks, and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others is required. Ability to assess and understand customers' expectations, needs and circumstances is essential. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness, and maturity is required. Ability to effectively listen and communicate verbally and in writing is essential.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Requires Travel: Frequently

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$75,610 - $96,324 / year

Job LocationsUS-FL-Orlando | US-FL-Jacksonville | US-FL-Tampa

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-254157

Location : NameOrlando, FL

Location : LocationUS-FL-Orlando

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  This is an incentive based position, which may include bonuses, incentive or commission plans.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Generates high-volume recurring streams of new move-in revenue for assigned Brookdale communities with open Sales and Marketing Director positions. Prioritizes the outperformance of budgeted sales goals and community revenue targets by efficiently performing all processes and tasks required to close sales, including the development and execution of marketing plans to achieve community occupancy goals. Represents the ideal Brookdale sales professional and promotes a mission-driven sales culture while leading employment of those unique insights gained within one community's opportunities to optimize sales in next community assignments. This position will travel to communities within a designated geographic area. Assignments will vary in length and may change with little notice.

• Supervises and coaches the daily sales activities of at least two full-time associates onsite to achieve desired move-in results.

• Drives rapid occupancy growth and prioritizes rate integrity where assigned by conducting high-quality daily phone and in-person sales calls that convert to move-ins.

• Attends daily stand-up meetings and communicates current product information to appropriate community associates daily and as needed, including but not limited to availability, pricing, and concessions.

• Partners with Director(s) of District Sales to develop and execute business plans to achieve community revenue and occupancy goals.

• Maintains a working knowledge of and manages all relevant sales-specific software programs and Customer Relationship Management systems needed to generate high move-in volume, including thorough and accurate data entry, periodic database cleanup, and community coaching documentation.

• Motivates community associates to meet or exceed weekly and monthly sales performance expectations in partnership with community operations and clinical leaders, Director(s) of District Sales, and Divisional Sales leadership.

• Maintains current working knowledge of relevant competition in markets where assigned.

• Provides accurate and timely move-in forecasts weekly and as requested.

• Communicates incoming resident's needs and preferences to the Executive Director and/or appropriate community associate(s) to enhance customer satisfaction upon move-in.

• Fosters a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

Bachelor's degree in Marketing, Business, or related field. Three to five years of sales experience, preferably in the retirement industry or medical or pharmaceutical sales, with a proven track record of generating and closing a high percentage of qualified leads is required. Additional years of related work experience may be substituted for the education requirement on a year-for-year basis up to four years.

Certifications, Licenses, and Other Special Requirements

Works on short-term strategic assignments within specified geographic area. Requires a valid driver's license and frequent car and/or air travel as needed.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services is required. Ability to operate smartphones, personal computers, and related software is required. Previous experience with contact management database, Microsoft Word, Excel, and Outlook is preferred. Ability to effectively manage time, tasks, and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others is required. Ability to assess and understand customers' expectations, needs and circumstances is essential. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness, and maturity is required. Ability to effectively listen and communicate verbally and in writing is essential.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Requires Travel: Frequently

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$75,610 - $96,324 / year

Job LocationsUS-FL-Orlando | US-FL-Jacksonville | US-FL-Tampa

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-254157

Location : NameOrlando, FL

Location : LocationUS-FL-Orlando

Job Detail

• Company:
  Brookdale Senior Living