Posted - Jan 05, 2022
_SUMMARY:_ The Customer Service Supervisor is responsible for providing gui...
_SUMMARY:_ The Customer Service Supervisor is responsible for providing guidance to team members in a high volume call center environment and for perf...
Posted - Jan 05, 2022
_SUMMARY:_ The Customer Service Supervisor is responsible for providing gui...
_SUMMARY:_ The Customer Service Supervisor is responsible for providing guidance to team members in a high volume call center environment and for perf...
Posted - Jan 05, 2022
The Customer Service Representative serves as the end point of contact for...
The Customer Service Representative serves as the end point of contact for customers and is responsible for seeing that customer issues are resolved t...
Posted - Jan 05, 2022
The Customer Service Representative serves as the end point of contact for...
The Customer Service Representative serves as the end point of contact for customers and is responsible for seeing that customer issues are resolved t...
Posted - Jan 05, 2022
The Warranty Services Representative is responsible for process improvement...
The Warranty Services Representative is responsible for process improvements of warranty processes and policies. Identify improvement and cost saving...
Posted - Jan 05, 2022
The Warranty Services Representative is responsible for process improvement...
The Warranty Services Representative is responsible for process improvements of warranty processes and policies. Identify improvement and cost saving...
Posted - Jan 05, 2022
$20.00+ and $1,000.00 sign on bonus Alside, a manufacturer and distributor...
$20.00+ and $1,000.00 sign on bonus Alside, a manufacturer and distributor of exterior building products has an immediate opening for a Warehouse Asso...
Posted - Jan 05, 2022
$20.00+ and $1,000.00 sign on bonus Alside, a manufacturer and distributor...
$20.00+ and $1,000.00 sign on bonus Alside, a manufacturer and distributor of exterior building products has an immediate opening for a Warehouse Asso...
Posted - Jan 01, 2022
SUMMARY: $23.50 + based on experience * The individual in this position wil...
SUMMARY: $23.50 + based on experience * The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted f...
Posted - Jan 01, 2022
SUMMARY: $23.50 + based on experience * The individual in this position wil...
SUMMARY: $23.50 + based on experience * The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted f...
Posted - Jan 01, 2022
_SUMMARY:_ The individual in this position will be responsible for operatin...
_SUMMARY:_ The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forkli...
Posted - Jan 01, 2022
_SUMMARY:_ The individual in this position will be responsible for operatin...
_SUMMARY:_ The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forkli...
Posted - Dec 31, 2021
The Customer Service Representative serves as the end point of contact for...
The Customer Service Representative serves as the end point of contact for customers and is responsible for seeing that customer issues are resolved t...
Posted - Dec 31, 2021
The Customer Service Representative serves as the end point of contact for...
The Customer Service Representative serves as the end point of contact for customers and is responsible for seeing that customer issues are resolved t...
Posted - Dec 31, 2021
The Warranty Services Representative is responsible for process improvement...
The Warranty Services Representative is responsible for process improvements of warranty processes and policies. Identify improvement and cost saving...
Posted - Dec 31, 2021
The Warranty Services Representative is responsible for process improvement...
The Warranty Services Representative is responsible for process improvements of warranty processes and policies. Identify improvement and cost saving...
Posted - Dec 31, 2021
$18.50 per hour JOB TITLE: Warehouse Associate SUMMARY: The individual in t...
$18.50 per hour JOB TITLE: Warehouse Associate SUMMARY: The individual in this position will be responsible for working in the warehouse including rec...
Posted - Dec 31, 2021
$18.50 per hour JOB TITLE: Warehouse Associate SUMMARY: The individual in t...
$18.50 per hour JOB TITLE: Warehouse Associate SUMMARY: The individual in this position will be responsible for working in the warehouse including rec...
Posted - Dec 30, 2021
_SUMMARY:_ The individual in this role will be primarily responsible for se...
_SUMMARY:_ The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior custome...
Posted - Dec 30, 2021
_SUMMARY:_ The individual in this role will be primarily responsible for se...
_SUMMARY:_ The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior custome...
Posted - Dec 30, 2021
$21.50 - $23.00 per hour _SUMMARY:_ The individual in this position will be...
$21.50 - $23.00 per hour _SUMMARY:_ The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forkl...
Posted - Dec 30, 2021
$21.50 - $23.00 per hour _SUMMARY:_ The individual in this position will be...
$21.50 - $23.00 per hour _SUMMARY:_ The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forkl...
Posted - Dec 30, 2021
SUMMARY: The individual in this position will be responsible for operating...
SUMMARY: The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklift...
Posted - Dec 30, 2021
SUMMARY: The individual in this position will be responsible for operating...
SUMMARY: The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklift...
Posted - Dec 28, 2021
_SUMMARY:_ The Branch Manager reports directly to the Regional Operations V...
_SUMMARY:_ The Branch Manager reports directly to the Regional Operations Vice President. This Supply Center role is responsible for managing the oper...
Posted - Dec 28, 2021
_SUMMARY:_ The Branch Manager reports directly to the Regional Operations V...
_SUMMARY:_ The Branch Manager reports directly to the Regional Operations Vice President. This Supply Center role is responsible for managing the oper...
Posted - Dec 28, 2021
_SUMMARY:_ The individual in this role will be primarily responsible for se...
_SUMMARY:_ The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior custome...
Posted - Dec 28, 2021
_SUMMARY:_ The individual in this role will be primarily responsible for se...
_SUMMARY:_ The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior custome...
Posted - Dec 28, 2021
SUMMARY: The individual in this position will be responsible for operating...
SUMMARY: The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklift...
Posted - Dec 28, 2021
SUMMARY: The individual in this position will be responsible for operating...
SUMMARY: The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklift...
Posted - Dec 28, 2021
SUMMARY: The individual in this position will be responsible for operating...
SUMMARY: The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklift...
Posted - Dec 28, 2021
SUMMARY: The individual in this position will be responsible for operating...
SUMMARY: The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklift...
Posted - Dec 28, 2021
_SUMMARY:_ The individual in this role will be primarily responsible for se...
_SUMMARY:_ The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior custome...
Posted - Dec 28, 2021
_SUMMARY:_ The individual in this role will be primarily responsible for se...
_SUMMARY:_ The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior custome...
Posted - Dec 23, 2021
Primary Duties: * Deep Knowledge and understanding of AM behaviors, pract...
Primary Duties: * Deep Knowledge and understanding of AM behaviors, practice them, train others, and promote it; * Make decisions based on data to s...
Posted - Dec 23, 2021
Primary Duties: * Deep Knowledge and understanding of AM behaviors, pract...
Primary Duties: * Deep Knowledge and understanding of AM behaviors, practice them, train others, and promote it; * Make decisions based on data to s...
Posted - Dec 23, 2021
Primary Duties: * Work 10hr. shifts, Monday - Saturday * 1st shift - 6:00am...
Primary Duties: * Work 10hr. shifts, Monday - Saturday * 1st shift - 6:00am-8:00am start * $25.00-$27.00/hr. based on experience * Perform preventive...
Posted - Dec 23, 2021
Primary Duties: * Work 10hr. shifts, Monday - Saturday * 1st shift - 6:00am...
Primary Duties: * Work 10hr. shifts, Monday - Saturday * 1st shift - 6:00am-8:00am start * $25.00-$27.00/hr. based on experience * Perform preventive...
Posted - Dec 23, 2021
The QA is a quality auditor trained to perform line quality task. LQA's wil...
The QA is a quality auditor trained to perform line quality task. LQA's will be assigned to a production group and/or required to rotate through all p...
Posted - Dec 23, 2021
The QA is a quality auditor trained to perform line quality task. LQA's wil...
The QA is a quality auditor trained to perform line quality task. LQA's will be assigned to a production group and/or required to rotate through all p...
Posted - Dec 23, 2021
Assembly/Production Daily Responsibilities: * MUST be able to lift 50+ lbs....
Assembly/Production Daily Responsibilities: * MUST be able to lift 50+ lbs. consistently throughout the day. * Cutting, processing, and assembling win...
Posted - Dec 23, 2021
Assembly/Production Daily Responsibilities: * MUST be able to lift 50+ lbs....
Assembly/Production Daily Responsibilities: * MUST be able to lift 50+ lbs. consistently throughout the day. * Cutting, processing, and assembling win...
Posted - Dec 23, 2021
As a Material Handler/Forklift Driver, you will be responsible for materia...
As a Material Handler/Forklift Driver, you will be responsible for material distribution throughout the warehouse. * 1st shift, 5:00am start * 2nd s...
Posted - Dec 23, 2021
As a Material Handler/Forklift Driver, you will be responsible for materia...
As a Material Handler/Forklift Driver, you will be responsible for material distribution throughout the warehouse. * 1st shift, 5:00am start * 2nd s...
Posted - Dec 23, 2021
_SUMMARY:_ The Software Developer is responsible for creating, editing, and...
_SUMMARY:_ The Software Developer is responsible for creating, editing, and maintaining program functionality primarily in the relational database pla...
Posted - Dec 23, 2021
_SUMMARY:_ The Software Developer is responsible for creating, editing, and...
_SUMMARY:_ The Software Developer is responsible for creating, editing, and maintaining program functionality primarily in the relational database pla...
Posted - Dec 23, 2021
This position is responsible for developing and executing HR strategies in...
This position is responsible for developing and executing HR strategies in support of AMI's Manufacturing organization, for building an HR business pa...
Posted - Dec 23, 2021
This position is responsible for developing and executing HR strategies in...
This position is responsible for developing and executing HR strategies in support of AMI's Manufacturing organization, for building an HR business pa...
_SUMMARY:_ The Customer Service Supervisor is responsible for providing guidance to team members in a high volume call center environment and for performing all tasks related to customer information, processing orders, and following up to ensure customer satisfaction. Reporting to the Customer Services Manager this position requires a hands-on approach and the ability to cover West Coast hours as necessary (10:30am - 7:00pm EST). _OBJECTIVES:_ 1. Coach and lead employees on the Customer Experience team to deliver outstanding business results and customer experience that meet or exceed established metrics 2. Participate in the development, motivation and training of personnel and manage direct reports in accordance with company policies _DAY-TO-DAY RESPONSIBILITIES:_ * Ensure all KPI's goals are met and new processes/procedures are communicated in a timely manner and consistently enforced * Actively lead team's performance and provide timely, constructive feedback to group and individual team members for improvement on quality, performance and caller experience * Resolve complex business and employment situations or questions that arise within the group and the department * Positively contribute to the leadership of the AMI Customer Service management team through continuous improvement, talent management and process execution * Learn all product offering, east, west and siding * Create a positive work environment and encourage continuous improvement and personal growth _KEY RELATIONSHIPS:_ * External Customers - Builders and Contractors * Sales team * Manufacturing * Quality * Engineering * Supply Chain _EDUCATION AND EXPERIENCE:_ * Requires a minimum of 3 years of successful supervisory or team lead experience in a customer focused environment * High School degree or equivalent required, Associates or Bachelor's degree preferred * Demonstrated excellent communication skills oral and written with a track record of building positive relationships with other functional departments * Experience proactively identifying and resolving employee issues and concerns * Demonstrated proficiency with MS Office Suite, Excel All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com
The Customer Service Representative serves as the end point of contact for customers and is responsible for seeing that customer issues are resolved to completion. The Customer Service Representative serves as the customer advocate and has a passion for meeting and exceeding our customer's expectations. Through the use of excellent communication and by building a reputation for following through on commitments, this role plays a very important part in the success of our customers and of Associated Materials. _ _ _DAY-TO-DAY RESPONSIBILITIES:_ * Maintain accurate and detailed customer account information and keep each respective Territory Sales Manager knowledgeable of all activities associated with each customer account. * Assist in Customer onboarding; through initial reach out and process review. Walk new customers through -How we do business- * Investigates issues and prepares/processes credit memos, debit memos, and return material authorizations as needed to resolve customer issues in a timely manner. * Provide current pricing information as needed. * Provide product technical information as required to respond to customer technical inquiries and to recommend alternative materials or products. Refer customer to appropriate qualified divisional personnel in response to sophisticated customer technical inquiries. * Proactively build customer relationships through outbound check-in calls. * Maintain accurate and current product offering and lead time information. * Notify customers and sales representatives of potential missed shipments and revised dates well in advance of missing the original promise date. * Using routine exception reports, monitor orders that are not progressing through the process smoothly and intervene as necessary to ensure maximum customer satisfaction. * Learn each function of the department, as applicable. _EDUCATION AND EXPERIENCE:_ * 3+ years customer service experience required. * Must be hardworking and energetic with the ability to handle a large volume of calls * Deadline & detail oriented. * Strong communication and follow through skills. * Professional phone and email etiquette * Ability to react well under pressure * Must be dependable, with a strong sense of urgency * Demonstrate the Associated Materials Core Behaviors: o Customer Focus o Results Oriented o Leader of Positive Change o Precision o Business Acumen o Problem Solving o Initiative o Effective communicator o Job Knowledge * Have a good working knowledge of Sales Force and AS400 is a plus. All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com
The Warranty Services Representative is responsible for process improvements of warranty processes and policies. Identify improvement and cost saving opportunities. Work directly with customers, engineering, sales and field service teams, and accountability in identifying quality issues. Support all activities, processes, and initiatives, which are integral to the warranty and quality management systems of AMI's various divisions and facilities, and promote continual improvement within these systems. Provide leadership and direction to exceed quality standards and customers' expectations with continuous improvements to reduce labor and material costs. The Warranty Services Representative must be able to work in a high volume call center. Must have a customer centered focus, able to multi-task on the telephones, orchestrate and initiate emails to customers, adequately follow up to customer commitments. Must be self-sufficient and a self-starter; able to work in a strong team environment and support team mates. $16.00 Per Hour Hours: 8:30am - 5:00pm, Monday - Friday OBJECTIVES * Work to maintain KPI's as orchestrated by AMI (i.e., abandoned call rate, minimizing warranty processing times) * Order entry, order accuracy * Problem solving * Strong customer service, interpersonal skills DAY-TO-DAY RESPONSIBILITIES: * Ability to understand and learn warranty initiatives, policies, and overall structure across AMI * Identify and orchestrate details in support of processing customer warranty claims daily * Manage customer quality disputes to achieve resolution * Ability to manage multiple priorities and meet deadlines in a high volume call center * Seek new opportunities to improve our warranty processes * Ability to communicate, both written and verbal with customers, internal organizations across AMI cross functionally * Prepare customer correspondence and fulfill/respond to customers timely to ensure customer satisfaction * Accurately maintain company records and documents in accordance with policies and procedures * Ability to follow-up and drive closure to claim execution in support of customer commitments * Warranty claim maintenance as necessary with an ability to understand and enforce warranty policies * Ability to work cohesively within a strong team environment and support team mates at all levels * Ability to initiate and orchestrate Service Requests to support warranty claim initiatives to service customers and ensure customer satisfaction appropriately * Work in concert with Field Services team as necessary to ensure claim accuracy / customer support * 1-2 plus years of related work experience * Sales Force - claim initiation, reviewing, logging, updating of warranty claim activities * Strong attention to detail * Strong oral and written communication skills, articulation to customers and internal organizations * Self-sufficient and self-starter * Familiar with a SOP's and Warranty Services concepts, practices, and procedures * Fortis - recordkeeping * Strong computer skills - Outlook, Word, Excel, AS400 * Industry knowledge of windows, doors, siding and field service All your information will be kept confidential according to EEO guidelines.
$20.00+ and $1,000.00 sign on bonus Alside, a manufacturer and distributor of exterior building products has an immediate opening for a Warehouse Associate. * Responsibilities will include material handling (including lifting in excess of 100 pounds) and inventory control. * Successful candidates will possess a stable work history, strong customer service skills and good driving record. * We offer a complete compensation package, which includes competitive salary, company medical/dental benefits, 401(k). * 1-2+ years' warehouse experience, * Must have win/win attitude with high-energy leadership abilities; * Working knowledge of inventory management, * Ability to analyze data and follow through on action plans, * Strong communications (verbal and written); and excellent customer service skills All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com #Indeed5 - Alside
SUMMARY: $23.50 + based on experience * The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklifts. Components of this position include working with warehouse staff along with following DOT and company safety policies. *KEY RESPONSIBILITIES DRIVER-WAREHOUSE EXECUTION: * Ensures delivery vehicles and equipment is operated safely and efficiently * Maintain accurate delivery logs and follows DOT regulations and company safety polices * Completes required paperwork and provides to the appropriate department * Responsible for accurate material handling practices to ensure customer satisfaction * Assists in day to day functions of warehouse execution while following 5S practices * Operate in a safe manner and maintain a safe work environment KEY RESPONSIBILITIES DELIVERY: * Ensures all daily check lists and paperwork is completed to maintain clean and safe delivery vehicles/equipment * Monitoring and ensuring all load securement policies are being followed for safe and accurate deliveries on site * Communicating with both supply center staff and customers to provide on time delivery * Provide industry leading customer service when conducting both residential and commercial job site deliveries *EDUCATION AND EXPERIENCE:* * Commercial Driver's License - Class B * High School diploma or general education degree (GED) * Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals * Delivery Experience * Basic Warehouse/Wholesale Operations * Safety policies and processes _PHYSICAL REQUIREMENTS:_ * Lift or move up to 100 lbs. * Standing frequently * Walking frequently * Talking frequently * Hearing frequently * Usage of hands and fingers * Reaching with hands and arms * Stooping, kneeling, crouching, or crawling occasionally * Ability to operate material handling equipment All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com #Indeed3 - Alside
_SUMMARY:_ The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklifts. Components of this position include working with warehouse staff along with following DOT and company safety policies. _KEY RESPONSIBILITIES DRIVER-WAREHOUSE EXECUTION:_ * Ensures delivery vehicles and equipment is operated safely and efficiently * Maintain accurate delivery logs and follows DOT regulations and company safety policies * Completes required paperwork and provides to the appropriate department * Responsible for accurate material handling practices to ensure customer satisfaction * Assists in day to day functions of warehouse execution while following 5S practices * Operate in a safe manner and maintain a safe work environment _KEY RESPONSIBILITIES DELIVERY:_ * Ensures all daily check lists and paperwork is completed to maintain clean and safe delivery vehicles/equipment * Monitoring and ensuring all load securement policies are being followed for safe and accurate deliveries on site * Communicating with both supply center staff and customers to provide on time delivery * Provide industry leading customer service when conducting both residential and commercial job site deliveries _PHYSICAL REQUIREMENTS:_ * Lift or move up to 100 lbs. * Standing frequently * Walking frequently * Talking frequently * Hearing frequently * Usage of hands and fingers * Reaching with hands and arms *EDUCATION AND EXPERIENCE:* * Commercial Driver's License * High School diploma or general education degree (GED) * Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals * Delivery Experience * Basic Warehouse/Wholesale Operations * Safety policies and processes _PHYSICAL REQUIREMENTS:_ * Lift or move up to 100 lbs. * Standing frequently * Walking frequently * Talking frequently * Hearing frequently * Usage of hands and fingers * Reaching with hands and arms * Stooping, kneeling, crouching, or crawling occasionally * Ability to operate material handling equipment *EDUCATION AND EXPERIENCE:* * Commercial Driver's License - Class B * High School diploma or general education degree (GED) * Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals * Delivery Experience * Basic Warehouse/Wholesale Operations * Safety policies and processes All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AM or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com
The Customer Service Representative serves as the end point of contact for customers and is responsible for seeing that customer issues are resolved to completion. The Customer Service Representative serves as the customer advocate and has a passion for meeting and exceeding our customer's expectations. Through the use of excellent communication and by building a reputation for following through on commitments, this role plays a very important part in the success of our customers and of Associated Materials. _ _ _DAY-TO-DAY RESPONSIBILITIES:_ * Maintain accurate and detailed customer account information and keep each respective Territory Sales Manager knowledgeable of all activities associated with each customer account. * Assist in Customer onboarding; through initial reach out and process review. Walk new customers through -How we do business- * Investigates issues and prepares/processes credit memos, debit memos, and return material authorizations as needed to resolve customer issues in a timely manner. * Provide current pricing information as needed. * Provide product technical information as required to respond to customer technical inquiries and to recommend alternative materials or products. Refer customer to appropriate qualified divisional personnel in response to sophisticated customer technical inquiries. * Proactively build customer relationships through outbound check-in calls. * Maintain accurate and current product offering and lead time information. * Notify customers and sales representatives of potential missed shipments and revised dates well in advance of missing the original promise date. * Using routine exception reports, monitor orders that are not progressing through the process smoothly and intervene as necessary to ensure maximum customer satisfaction. * Learn each function of the department, as applicable. _EDUCATION AND EXPERIENCE:_ * 3+ years customer service experience required. * Must be hardworking and energetic with the ability to handle a large volume of calls * Deadline & detail oriented. * Strong communication and follow through skills. * Professional phone and email etiquette * Ability to react well under pressure * Must be dependable, with a strong sense of urgency * Demonstrate the Associated Materials Core Behaviors: o Customer Focus o Results Oriented o Leader of Positive Change o Precision o Business Acumen o Problem Solving o Initiative o Effective communicator o Job Knowledge * Have a good working knowledge of Sales Force and AS400 is a plus. All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com
The Warranty Services Representative is responsible for process improvements of warranty processes and policies. Identify improvement and cost saving opportunities. Work directly with customers, engineering, sales and field service teams, and accountability in identifying quality issues. Support all activities, processes, and initiatives, which are integral to the warranty and quality management systems of AMI's various divisions and facilities, and promote continual improvement within these systems. Provide leadership and direction to exceed quality standards and customers' expectations with continuous improvements to reduce labor and material costs. The Warranty Services Representative must be able to work in a high volume call center. Must have a customer centered focus, able to multi-task on the telephones, orchestrate and initiate emails to customers, adequately follow up to customer commitments. Must be self-sufficient and a self-starter; able to work in a strong team environment and support team mates. $16.00 Per Hour Hours: 8:30am - 5:00pm, Monday - Friday OBJECTIVES * Work to maintain KPI's as orchestrated by AMI (i.e., abandoned call rate, minimizing warranty processing times) * Order entry, order accuracy * Problem solving * Strong customer service, interpersonal skills DAY-TO-DAY RESPONSIBILITIES: * Ability to understand and learn warranty initiatives, policies, and overall structure across AMI * Identify and orchestrate details in support of processing customer warranty claims daily * Manage customer quality disputes to achieve resolution * Ability to manage multiple priorities and meet deadlines in a high volume call center * Seek new opportunities to improve our warranty processes * Ability to communicate, both written and verbal with customers, internal organizations across AMI cross functionally * Prepare customer correspondence and fulfill/respond to customers timely to ensure customer satisfaction * Accurately maintain company records and documents in accordance with policies and procedures * Ability to follow-up and drive closure to claim execution in support of customer commitments * Warranty claim maintenance as necessary with an ability to understand and enforce warranty policies * Ability to work cohesively within a strong team environment and support team mates at all levels * Ability to initiate and orchestrate Service Requests to support warranty claim initiatives to service customers and ensure customer satisfaction appropriately * Work in concert with Field Services team as necessary to ensure claim accuracy / customer support * 1-2 plus years of related work experience * Sales Force - claim initiation, reviewing, logging, updating of warranty claim activities * Strong attention to detail * Strong oral and written communication skills, articulation to customers and internal organizations * Self-sufficient and self-starter * Familiar with a SOP's and Warranty Services concepts, practices, and procedures * Fortis - recordkeeping * Strong computer skills - Outlook, Word, Excel, AS400 * Industry knowledge of windows, doors, siding and field service All your information will be kept confidential according to EEO guidelines.
$18.50 per hour JOB TITLE: Warehouse Associate SUMMARY: The individual in this position will be responsible for working in the warehouse including receiving, shipping and inventory. The position requires a high level of customer service while working in a safe and accurate manner. KEY RESPONSIBILITIES WAREHOUSE EXECUTION: * Ensures warehouse operations and processes maximize efficiency and sales * Responsible for accurate receiving and pulling of product * Completes required paperwork and provides to the appropriate department * Maintains warehouse to company standards on appearance and functionality. * Follows practices of 5S in the warehouse * Operate in a safe manner and maintain a safe work environment KEY RESPONSIBILITIES INVENTORY: * Reviews discrepancies from inventory and notifies Operations Manager * Accurate receiving and pulling of product to ensure accurate inventory * Ensures all merchandise is properly racked and tagged * Assist Warehouse Supervisor/ Operations Manager with inventory accuracy and quality PHYSICAL REQUIRMENTS: * Lift or move up to 100 lbs * Standing frequently * Walking frequently * Talking frequently * Hearing frequently * Usage of hands and fingers * Reaching with hands and arms * Stooping, kneeling, crouching, or crawling occasionally * Ability to operate material handling equipment EDUCATION AND EXPERIENCE:* * * High School diploma or general education degree (GED) * Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals * Reliable transportation to and from work * Basic Warehouse/Wholesale Operations * Safety policies and processes All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com
_SUMMARY:_ The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior customer service that meets each customer's unique set of delivery and product requirements. _KEY RESPONSIBILITIES:_ * Deliver Customer Service by responding to customer needs thoroughly in a timely manner with accuracy and detail: Develop and maintain a high level of product knowledge Field and resolve customer issues and questions Utilize consultative selling skills * Establish, develop, and service new customer accounts * Operate in a safe manner and maintain a safe work environment * Support Supply Center Team in attaining the overall goals and objectives of the business unit. * Accurate order entry * Follow and execute any additional direction given by Operations Manager that will assist in obtaining overall goals and objectives of the organization. _SKILL REQUIREMENTS:_ * Ability to multi-task and make business decisions in a constantly changing, fast paced environment * Composed under pressure * Results Driven * Self-Motivated and Enthusiastic with a positive attitude * Service Oriented * Effective Time Management * Organized and Detailed Oriented * Excellent Communication Skills - Written, oral and listening * Ability to learn and embrace new technology _KEY ACCOUNTABILITIES:_ * Deliver world class customer service experience * Operate in a safe manner following all company safety policies * Deliver on Operational Excellent requirements * Assist in achieving 100% policy compliance * Assist in obtaining overall goals and objectives of the organization. *EDUCATION AND EXPERIENCE:** * College degree preferred * Preferably 2 plus years experience in a retail/wholesale environment with a demonstrated success working with customers * Microsoft Excel, Office and Outlook experience * General knowledge of the building industry preferred but not required. _PHYSICAL REQUIREMENTS:*_ * Frequent standing, walking, bending, talking and listening. * Location specific lifting requirements based on what the field requires. All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com. #Indeed4 - Alside
$21.50 - $23.00 per hour _SUMMARY:_ The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklifts. Components of this position include working with warehouse staff along with following DOT and company safety policies. _KEY RESPONSIBILITIES DRIVER-WAREHOUSE EXECUTION:_ * Ensures delivery vehicles and equipment is operated safely and efficiently * Maintain accurate delivery logs and follows DOT regulations and company safety policies * Completes required paperwork and provides to the appropriate department * Responsible for accurate material handling practices to ensure customer satisfaction * Assists in day to day functions of warehouse execution while following 5S practices * Operate in a safe manner and maintain a safe work environment _KEY RESPONSIBILITIES DELIVERY:_ * Ensures all daily check lists and paperwork is completed to maintain clean and safe delivery vehicles/equipment * Monitoring and ensuring all load securement policies are being followed for safe and accurate deliveries on site * Communicating with both supply center staff and customers to provide on time delivery * Provide industry leading customer service when conducting both residential and commercial job site deliveries _PHYSICAL REQUIREMENTS:_ * Lift or move up to 100 lbs. * Standing frequently * Walking frequently * Talking frequently * Hearing frequently * Usage of hands and fingers * Reaching with hands and arms * Stooping, kneeling, crouching, or crawling occasionally * Ability to operate material handling equipment *EDUCATION AND EXPERIENCE:* * Commercial Driver's License - Class B * High School diploma or general education degree (GED) * Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals * Delivery Experience * Basic Warehouse/Wholesale Operations * Safety policies and processes All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com #Indeed3 - Alside
SUMMARY: The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklifts. Components of this position include working with warehouse staff along with following DOT and company safety policies. KEY RESPONSIBILITIES DRIVER-WAREHOUSE EXECUTION: * Ensures delivery vehicles and equipment is operated safely and efficiently * Maintain accurate delivery logs and follows DOT regulations and company safety polices * Completes required paperwork and provides to the appropriate department * Responsible for accurate material handling practices to ensure customer satisfaction * Assists in day to day functions of warehouse execution while following 5S practices * Operate in a safe manner and maintain a safe work environment KEY RESPONSIBILITIES DELIVERY: * Ensures all daily check lists and paperwork is completed to maintain clean and safe delivery vehicles/equipment * Monitoring and ensuring all load securement policies are being followed for safe and accurate deliveries on site * Communicating with both supply center staff and customers to provide on time delivery * Provide industry leading customer service when conducting both residential and commercial job site deliveries *EDUCATION AND EXPERIENCE:* * Commercial Driver's License - Class B * High School diploma or general education degree (GED) * Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals * Boom Experience preferred * Delivery Experience * Basic Warehouse/Wholesale Operations * Safety policies and processes _PHYSICAL REQUIREMENTS:_ * Lift or move up to 100 lbs. * Standing frequently * Walking frequently * Talking frequently * Hearing frequently * Usage of hands and fingers * Reaching with hands and arms * Stooping, kneeling, crouching, or crawling occasionally * Ability to operate material handling equipment All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com
_SUMMARY:_ The Branch Manager reports directly to the Regional Operations Vice President. This Supply Center role is responsible for managing the operations of the facility, providing leadership, ensuring customer service standards and supporting sales and operations. _KEY RESPONSIBILITIES:_ /Asset Management/ * Labor and Operating Expense * Accounts Receivables and Inventory /Process Management:/ * Productivity/Efficiency /People Management/ * Hiring/Onboarding/Development of Customer Care and Driver/Warehouse staff /Safety Management/ * OSHA/DOT/Regulatory Compliance * Facility, Fleet, and Job Hazard Awareness _PRODUCT/MARKET:_ * Product focus: Familiar with all AMI products (particularly windows and siding) * Customer focus: All accounts remodeling or new construction. Buyers to focus on are buyers that call into the supply center or order at the counter. *EDUCATION AND EXPERIENCE:* * 2+ years of Management experience * 1+ years of building materials experience preferred * College degree desirable * Results driven, Self-directed, organized, and detail oriented * Ability to make sound business decisions in a fast paced environment, composed under pressure All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com. #Indeed4 - Alside
_SUMMARY:_ The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior customer service that meets each customer's unique set of delivery and product requirements. _KEY RESPONSIBILITIES:_ * Deliver Customer Service by responding to customer needs thoroughly in a timely manner with accuracy and detail: Develop and maintain a high level of product knowledge Field and resolve customer issues and questions Utilize consultative selling skills * Establish, develop, and service new customer accounts * Operate in a safe manner and maintain a safe work environment * Support Supply Center Team in attaining the overall goals and objectives of the business unit. * Accurate order entry * Follow and execute any additional direction given by Operations Manager that will assist in obtaining overall goals and objectives of the organization. _SKILL REQUIREMENTS:_ * Ability to multi-task and make business decisions in a constantly changing, fast paced environment * Composed under pressure * Results Driven * Self-Motivated and Enthusiastic with a positive attitude * Service Oriented * Effective Time Management * Organized and Detailed Oriented * Excellent Communication Skills - Written, oral and listening * Ability to learn and embrace new technology _KEY ACCOUNTABILITIES:_ * Deliver world class customer service experience * Operate in a safe manner following all company safety policies * Deliver on Operational Excellent requirements * Assist in achieving 100% policy compliance * Assist in obtaining overall goals and objectives of the organization. *EDUCATION AND EXPERIENCE:** * College degree preferred * Preferably 2 years plus experience in a retail/wholesale environment with a demonstrated success working with customers * Microsoft Excel, Office and Outlook experience * General knowledge of the building industry preferred but not required. _PHYSICAL REQUIREMENTS:*_ * Frequent standing, walking, bending, talking and listening. * Location specific lifting requirements based on what the field requires. All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com.
SUMMARY: The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklifts. Components of this position include working with warehouse staff along with following DOT and company safety policies. KEY RESPONSIBILITIES DRIVER-WAREHOUSE EXECUTION: * Ensures delivery vehicles and equipment is operated safely and efficiently * Maintain accurate delivery logs and follows DOT regulations and company safety polices * Completes required paperwork and provides to the appropriate department * Responsible for accurate material handling practices to ensure customer satisfaction * Assists in day to day functions of warehouse execution while following 5S practices * Operate in a safe manner and maintain a safe work environment KEY RESPONSIBILITIES DELIVERY: * Ensures all daily check lists and paperwork is completed to maintain clean and safe delivery vehicles/equipment * Monitoring and ensuring all load securement policies are being followed for safe and accurate deliveries on site * Communicating with both supply center staff and customers to provide on time delivery * Provide industry leading customer service when conducting both residential and commercial job site deliveries *EDUCATION AND EXPERIENCE:* * Commercial Driver's License - Class B * High School diploma or general education degree (GED) * Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals * Boom Experience preferred * Delivery Experience * Basic Warehouse/Wholesale Operations * Safety policies and processes _PHYSICAL REQUIREMENTS:_ * Lift or move up to 100 lbs. * Standing frequently * Walking frequently * Talking frequently * Hearing frequently * Usage of hands and fingers * Reaching with hands and arms * Stooping, kneeling, crouching, or crawling occasionally * Ability to operate material handling equipment All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com
SUMMARY: The individual in this position will be responsible for operating CDL required fleet vehicles, truck mounted forklifts and warehouse forklifts. Components of this position include working with warehouse staff along with following DOT and company safety policies. KEY RESPONSIBILITIES DRIVER-WAREHOUSE EXECUTION: * Ensures delivery vehicles and equipment is operated safely and efficiently * Maintain accurate delivery logs and follows DOT regulations and company safety polices * Completes required paperwork and provides to the appropriate department * Responsible for accurate material handling practices to ensure customer satisfaction * Assists in day to day functions of warehouse execution while following 5S practices * Operate in a safe manner and maintain a safe work environment KEY RESPONSIBILITIES DELIVERY: * Ensures all daily check lists and paperwork is completed to maintain clean and safe delivery vehicles/equipment * Monitoring and ensuring all load securement policies are being followed for safe and accurate deliveries on site * Communicating with both supply center staff and customers to provide on time delivery * Provide industry leading customer service when conducting both residential and commercial job site deliveries *EDUCATION AND EXPERIENCE:* * Commercial Driver's License - Class B * High School diploma or general education degree (GED) * Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals * Boom Experience preferred * Delivery Experience * Basic Warehouse/Wholesale Operations * Safety policies and processes _PHYSICAL REQUIREMENTS:_ * Lift or move up to 100 lbs. * Standing frequently * Walking frequently * Talking frequently * Hearing frequently * Usage of hands and fingers * Reaching with hands and arms * Stooping, kneeling, crouching, or crawling occasionally * Ability to operate material handling equipment All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com
_SUMMARY:_ The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior customer service that meets each customer's unique set of delivery and product requirements. _KEY RESPONSIBILITIES:_ * Deliver Customer Service by responding to customer needs thoroughly in a timely manner with accuracy and detail: Develop and maintain a high level of product knowledge Field and resolve customer issues and questions Utilize consultative selling skills * Establish, develop, and service new customer accounts * Operate in a safe manner and maintain a safe work environment * Support Supply Center Team in attaining the overall goals and objectives of the business unit. * Accurate order entry * Follow and execute any additional direction given by Operations Manager that will assist in obtaining overall goals and objectives of the organization. _SKILL REQUIREMENTS:_ * Ability to multi-task and make business decisions in a constantly changing, fast paced environment * Composed under pressure * Results Driven * Self-Motivated and Enthusiastic with a positive attitude * Service Oriented * Effective Time Management * Organized and Detailed Oriented * Excellent Communication Skills - Written, oral and listening * Ability to learn and embrace new technology _KEY ACCOUNTABILITIES:_ * Deliver world class customer service experience * Operate in a safe manner following all company safety policies * Deliver on Operational Excellent requirements * Assist in achieving 100% policy compliance * Assist in obtaining overall goals and objectives of the organization. *EDUCATION AND EXPERIENCE:** * College degree preferred * Preferably 2 plus years experience in a retail/wholesale environment with a demonstrated success working with customers * Microsoft Excel, Office and Outlook experience * General knowledge of the building industry preferred but not required. _PHYSICAL REQUIREMENTS:*_ * Frequent standing, walking, bending, talking and listening. * Location specific lifting requirements based on what the field requires. All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com.
Primary Duties: * Deep Knowledge and understanding of AM behaviors, practice them, train others, and promote it; * Make decisions based on data to support KPIs for safety, quality, delivery, and cost * Cooperate with all other departments so the plant meets all safety, quality, delivery, and cost KPI's * Responsible for maintaining an accurate inventory of items throughout * Daily Production WIP inventory walkthrough (Walks the lines and inspects point of use inventory status) proceeds to verify inventory status systematically to determine IF the planner needs to be notified * Monitors Status of on time and late supplier deliveries and works with the Planners to recover. * Communicates to Supply chain low inventory status of on hand inventory to determine if Expedites is needed * Communicates to Production lines material issues ahead of time to avoid disruptions (this allows the plant to change production planning days ahead of time of in some case same day planning) this communication is critical to avoid running glass that will sit on the floor longer than needed. * Analyze information, identify trends, proactively determine action plans to eliminate challenges, and present details to leadership * Perform physical inventories on specific items as necessary to ensure proper levels for plant operations. * Cross-train in other areas of Receiving as assigned by the Receiving Supervisor. * Possess a high sense of urgency and high level of pride in keeping an organized and accurate inventory system. * Conform to site health and safety procedures as appropriate. * Other activities as assigned by the Receiving Supervisor. Qualifications Required: * Associates Degree or some level of Higher Education (beyond High School) * Must be able to read, understand, and communicate in English * Ability to prioritize work assignments. * Strong organizational skills. * Excellent analytical skills. * Strong team working capabilities. * Excellent written and verbal communication and inter-personal skills. * Proficient in MS Office and data entry. * Advanced knowledge in MS Excel * Ability to drive a forklift and Order Picker and/or obtain suitable certification. * Ability to lift up to 50 lbs occasionally and 15-30 lbs frequently during the shift. * Must be able to work a 40 hour work week, weekends, holidays, and overtime as required. Qualifications Preferred: * Bachelor Degree * Bi-lingual (English and Spanish). * Experience in a fast-paced manufacturing environment. * MS Access knowledge * AS400 (AIMS), ALWIN, Power BI, and previous ERP experience. All your information will be kept confidential according to EEO guidelines. #AM-CedarRapidsPlant
Primary Duties: * Work 10hr. shifts, Monday - Saturday * 1st shift - 6:00am-8:00am start * $25.00-$27.00/hr. based on experience * Perform preventive and predictive maintenance on plant equipment according to prescribed schedules and procedures * Hands on maintenance experience of manufacturing equipment, including basic electrical maintenance * Complete routine maintenance tests to keep machines in standard operating condition Qualifications * Must be dependable with excellent attendance * Excellent work performance * Electrical Maintenance. * Low voltage Maintenance 24volt, 480 volt * Knowledge of* pneumatic equipment. * Read and understand technical/repair manuals and vendor resources * Knowledge and use of power and hand tools * Safety oriented - Personal Protective Equipment (PPE) must be worn at ALL times * Attention to detail and SAFETY a must! * Working knowledge and experience with Lock Out Tag Out * Knowledgeable with the use of computers (MS Office Suite), CMMS Software * Ability to stand for long periods of time. * Ability to regularly lift and/or move 50 pounds or more * Team oriented * Ability to work a with a diverse work force * Ability to work in a fast paced environment * Ability to handle multiple tasks * Work overtime as required All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at www.associatedmaterials.com *#AM-CedarRapidsPlant
The QA is a quality auditor trained to perform line quality task. LQA's will be assigned to a production group and/or required to rotate through all production groups. Primary Duties: 1. Perform In-Process -Walk-the-Line- inspection to review/monitor with their respective production group operators: * Customer complaints (Quality Alerts) * Top 5 defects from the daily IQ 0-90 Day, Warranty Reports * Daily/Weekly FPA and daily In-Process (QA audit) findings * On the spot corrective action for immediate correction and to promote operator awareness. * Root cause investigate of FPA/QA findings. 2. Daily QA Audits are performed using tablets to electronically record results in the Qpulse Quality Database system. These In-Process Audits (QA Audits) verify SW process adherence/product compliance to ensure operators complete log sheets (if required); follow all SW steps; and proper training on the use of calibrated tools. 3. Perform DQC (Double Quality Control) inspection for their assigned production group. 4. Assist with operator training to ensure complete understanding of SW, regulatory and /quality requirements. 5. Performs secondary inspection as needed. 6. Responsible for use of proper Personal Protection Equipment & conform to site health and safety procedures. Qualifications Required: * Basic Computer and data entry skills (Microsoft Outlook, Alwin, Qpulse) * Interpersonal Skills are critical in this position. Ability to establish and maintain effective working relationships at all levels. Must be capable of professionally handling and resolving conflict. Must be a positive advocate in implementing and supporting Company Quality Initiatives. Strong Team Working Capabilities. * Must be able to properly prioritize tasks in a dynamic environment. * Able to make decisions on your own. * Comfortable to work within a shift structure system. * Ability to read a tape measure to 1/16th of an inch. Able to use Calipers successfully. * Ability to stand for prolonged periods & Ability to lift up to 75lbs occasionally & 30 lbs frequently during the shift. * Must be able to work a 40 hour work week, weekends, holidays, and overtime as required. * Must be able to comprehend and understand the English Language * For Competency, must be able to pass written company exams; may be required to pass annual written exam. * Must be able to understand and follow Standard Work * High School Diploma Qualifications Desired: * Associates Degree in Science, Engineering or Technology or equivalent * 2+ years experience in a quality position * Bi-lingual (English and Spanish). * Previous production experience in a fast paced manufacturing environment. * Computer literate with experience working with MS Office (Excel, Word, etc) #AM-CedarRapidsPlant All your information will be kept confidential according to EEO guidelines.
Assembly/Production Daily Responsibilities: * MUST be able to lift 50+ lbs. consistently throughout the day. * Cutting, processing, and assembling window components * Inspect windows and communicate any issues * Use material handling equipment to bring and remove materials needed to run the products. * Pack and label all finished goods * Report any non conformance/issues to supervisor and/or quality department * Responsible for housekeeping in their area. This includes removing debris, emptying the dust collector bags on the saws, cleaning out the saw, sweeping the floor, etc. * Maintain all safety standards * Other job duties as required Benefits of working with AMI: 1st shift. 5:00 am start, Monday-Friday 2nd shift. 5:00 pm start, Monday-Friday * 1st shift - $16.50/hr., some Saturdays * 2nd shift - $17.50/hr., some Saturdays * Consistent overtime * Pay increase every 3-6 months during your first year * Medical/Dental/Vision Insurance * 401k * Paid Life Insurance * Paid Time Off * Holiday Pay * Monthly bonuses $$ COVID-19 Guidelines: We have a cleaning crew that consistently cleans high touch areas throughout the day in addition to nightly cleaning. Facial Coverings are required in the facility at all times. High School Diploma/GED All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials.com #AM-CedarRapidsPlant
As a Material Handler/Forklift Driver, you will be responsible for material distribution throughout the warehouse. * 1st shift, 5:00am start * 2nd shift, 5:00pm start. * $19.30/hr. + shift differential for 2nd shift * Forklift * Unload inbound materials (not limited to small parts) * Verify material quantities by checking packing slips, pointing out discrepancies to the Receiving Clerk * Label inbound materials upon receipt in AIMS * Move inbound materials into correct locations into the hardware crib * Pull orders for production departments (both scheduled and as called) * Maintain clean working environment in the hardware crib, dock, and other areas in department * Other related duties as assigned * Experience with forklift operation (propane and electric) highly preferred * Good attendance is required * Strong math skills; ability to use a calculator. * Previous experience with scan guns preferred. * Can work well both as a team and independently. * Ability to lift up to 50 pounds repetitively. * Team oriented with a proven safety and attendance record. * Ability to work with a diverse work force. * Ability to work in a fast paced environment. * Ability to handle multiple tasks. * Work overtime as required. * Bilingual (English/Spanish) will be considered a plus. * Must have a HS Diploma or GED #AM-CedarRapidsPlant All your information will be kept confidential according to EEO guidelines. AMI offers a full benefits package.
_SUMMARY:_ The Software Developer is responsible for creating, editing, and maintaining program functionality primarily in the relational database platform. Our enterprise software contains several SQL driven tools to provide vital business functionality to the operations. This position will work directly with business users, team members, and IT leadership to provide agile data delivery to support business functions. / /_OBJECTIVES:_ * Successful development of IT projects including initiation, planning, execution, and closure * Guidance to the business on capabilities of systems and outlining / developing improvements * Effective communications within IT team, business stakeholders, and vendors _REQUIREMENTS / SKILLS:_ * Collaborate with business users, IT Team members and vendors to define and implement solutions that meet organizational objectives * Document requirements, solutions and systems while maintaining architecture documentation * Build, debug, monitor and troubleshoot databases and ETL processes to ensure optimal performance, reliability, and integrity * Maintain and improve already existing custom systems or processes * Ability to write scripts for importing/exporting data into enterprise applications, maintaining the integrity of the data across the application * Handle incoming helpdesk tickets for systems that are under your control to resolve issues for the business users _KEY RELATIONSHIPS:_ * Business Stakeholders * External Vendors * IT Team EDUCATION AND EXPERIENCE: * Bachelor's Degree in Computer Science, Business, or other related discipline * Required to have 3+ years of development experience using Visual Basic.net and Visual Basic v6 code * Basic SQL server experience / DBA experience is a plus * Desired but not required to have Xamarin coding for Android scanners * Desired but not required to have Machine control coding using serial ports, USB, etc. * Analytical and problem-solving skills to handle any issues that occur * Organization and time management skills * Excellent resource planning and task scheduling skills including multitasking EDUCATION AND EXPERIENCE: * Bachelor's Degree in Computer Science, Business, or other related discipline * Required to have 3+ years of development experience using Visual Basic.net and Visual Basic v6 code * Basic SQL server experience / DBA experience is a plus * Desired but not required to have Xamarin coding for Android scanners * Desired but not required to have Machine control coding using serial ports, USB, etc. * Analytical and problem-solving skills to handle any issues that occur * Organization and time management skills * Excellent resource planning and task scheduling skills including multitasking All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com.
This position is responsible for developing and executing HR strategies in support of AMI's Manufacturing organization, for building an HR business partner team to support the Manufacturing leadership team, and for leading site level HR support in the US. The incumbent will directly lead U.S. based plant HR resources and work collaboratively with the Canadian HR team to ensure alignment of objectives and successful execution of key strategies and daily operations. The role partners with the HR Centers of Excellence (-COE- -Compensation, Learning and Staffing) to manage the effective acquisition, development and leadership of talent in the manufacturing function. This includes but is not limited to staff selection and development, employee relations, employee engagement & recognition, labor relations, vendor management, performance management, reporting and compliance. _Primary Responsibilities of this role will include:_ 1. Compliance. Driving a disciplined and ethical approach to all people-related matters, this position plays a key role by assuring adherence to the highest of business standards, employment regulations and ethical conduct. * Maintain constantly expanding knowledge and expertise in the ever-changing areas of employment law and regulatory effects on the business and the employees. * Work with inside and outside counsel to identify and mitigate risk, being proactive with solutions to complex people-related issues. * Continuously engage, develop and teach site-based HR resources in all matters of internal and external compliance. 2. HR Strategy Development. In support of manufacturing leadership, develop and execute HR strategies in support of functional strategies and annual operating plan in the areas of talent acquisition, performance management, learning & development, compensation, employee engagement and organizational development. Work with client groups to: * Drive a culture of growth, meeting commitments, and positive employee relations. * Improve the efficiency and effectiveness of the organization at all levels (e.g., evaluation of cost, clarifying roles and responsibilities, organization design, etc.). * Work with the client leadership team to continually monitor performance of the organization and make adjustments to improve the overall efficiency and effectiveness of the team. * Work with the manufacturing leadership team to implement consistent and meaningful leadership management operating system (MOS) and communication processes that support the culture, business objectives and mission of the function and business. * Work with the leadership and sites on strategies to increase employee engagement and commitment. 3. Talent Assessment and Development. Conduct organizational talent assessments, continually drive improvements in talent development and acquisition. * Lead the Organization & Talent Review (OTR) process for Manufacturing * Work with leadership to manage/develop talent development. programs/practices (mentoring, leadership development programs, talent assessment, etc.). * Work with the Staffing COE to develop effective talent acquisition processes at all levels. 4. Effective HR Execution. Work with the HR COEs and AMI HR leadership to ensure the aligned and effective delivery of HR support/services to the business and functions. * Provide sound advice and counsel to management on all employee relations matters. * Partner with the Staffing COE to ensure flawless execution of staffing processes for all levels within the business and develop staffing strategies to ensure a robust pipeline of quality candidates. * Program manage key HR initiatives within the function (compensation program development, productivity programs, key staffing initiatives, process standardization, etc.). * Staff and develop a strong HR business partner organization team for the function. Support their growth and development. _Personal Attributes:_ The successful candidate will be expected to be a high-energy, creative and resourceful self-starter who demonstrates leadership skills and instincts. He/she is highly intelligent and enthusiastic with a commitment to excellence. The successful candidate must be a hands-on person who possesses the best combination of strategic thinking and drive to achieve tangible business results. In addition, he/she should possess the following competencies: Ethics: Highest level of professional integrity and honesty as well as personal credibility. Leadership Development Skills: Deep understanding and experience with the ability to practically apply, as well as coach others to do so. Functional Leadership: A confident, mature person with the ability to connect and inspire others. Results-Oriented: A driver who possesses the ability to take actions and implement effective solutions in a timely manner often while influencing across different functions and levels of the organization Problem Solver: A creative yet pragmatic problem solver. Methodical and hands-on as well as detail-oriented Analytical Thinking and Decision-Making: A -conceptualizer- of business strategies and objectives who can then integrate that thinking into HR strategies and decisions. Teamwork and Interpersonal Skills: A team player and builder, receptive to ideas from others. Shares information and keeps team members and partners informed. _Education & Experience_: Education: * Undergraduate degree * A masters degree or MBA in Human Resources or Labor Relations (Preferred) Experience: * 10 years of experience in Human Resources * Minimum two (2) years people management experience * 2 to 5 years in a labor (bargained-for) environment * 2 to 5 years generalist experience in a plant environment * 2 to 5 years experience supporting senior leadership, director and/or vice president level * Experience supporting multiple locations * Contract negotiations experience * HR COE experience (Compensation, Benefits, Staffing, Organizational Development) (Preferred) _KEY RELATIONSHIPS:_ * Senior VP, Chief Human Resource Officer with dotted line report to Executive VP's of Window Operations and Extrusion & Metal Operations * Manufacturing Operations Leadership Team and COEs * Plant HR Leaders and staff * HR Generalist, Payroll Specialist and other plant support resources * * Education: * Undergraduate degree * A masters degree or MBA in Human Resources or Labor Relations (Preferred) Experience: * 10 years of experience in Human Resources * Minimum two (2) years people management experience * 2 to 5 years in a labor (bargained-for) environment * 2 to 5 years generalist experience in a plant environment * 2 to 5 years experience supporting senior leadership, director and/or vice president level * Experience supporting multiple locations * Contract negotiations experience * HR COE experience (Compensation, Benefits, Staffing, Organizational Development) (Preferred) All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com #Indeed - Associated
Monday Through Friday; Occasional Saturdays 1st shift hours: 5am- 4pm 2nd shift hours: 4pm-3:30am Daily Responsibilities: * Cutting, processing, and assembling window components * Inspect windows and communicate any issues * Use material handling equipment to bring and remove materials needed to run the products. * Pack and label all finished goods * Report any non conformance/issues to supervisor and/or quality department * Responsible for housekeeping in their area. This includes removing debris, emptying the dust collector bags on the saws, cleaning out the saw, sweeping the floor, etc. * Maintain all safety standards * Other job duties as required Benefits of working with AMI: * $16.00 - $17.00/hr * Pay increase every 3 or 6 months during your first year * Medical/Dental/Vision Insurance * 401k * Paid Life Insurance * Paid Time Off * Holiday Pay * Monthly bonuses $$ * Referral bonuses $$ COVID-19 Guidelines: We have a cleaning crew that consistently cleans high touch areas throughout the day in addition to nightly cleaning. Facial Coverings are required in the facility at all times. High School Diploma/GED Ability to lift up to 50lbs * *Able to read a tape measure All your information will be kept confidential according to EEO guidelines. Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials.com #AM-CentralPlant
