Company Detail

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Credit/Collections Specialist

This position completes clerical duties critical to the daily function of the credit department within established departmental policies and procedures. This position will provide backup for the Credit Analyst role, as needed. NOTE: This is a remote based position, with periodic office visits required. Candidates in the Greater Cincinnati, Northern Kentucky, Southeast Indiana region preferred, to travel periodically to our Independence, Kentucky offices.

Duties and Responsibilities as position/experience evolve:

Core Collection & Receivable Duties

• Cover daily work tasks and/or held order coverage for Credit Analysts in the event of their periodic absence.

• Assisting in check application and/or chargeback research for Major Chain Accounts.

Clerical Duties

• Uploads invoices into select customer Vendor portals.

• Assisting with Invoice retypes/adjustments for the Credit Analysts.

• Assisting in supervising the Invoice Inbox, forwarding requests to analysts, replying to customers with invoice/statements as requested, correcting/updating email addresses based on requests and undelivered notices.

• Pulling/Uploading Proof of Delivery Confirmations for open invoices approaching 100 days past due.

• Provides general backup/support/review of payments requests to analysts and management, as needed.

• Assists with audits by pulling backup documentation vital to satisfy internal and external auditors' requests, periodically.

Reporting

• Provide team with assistance in compiling Final Notices, Refund Requests, Third Party Placement Requests, and submitting electronically to acquire the appropriate signature approvals.

• Aid manager with month-end reporting, as needed.

• Aid the Credit team with routine reports to assist in collection process, as needed.

• Provide documentation/updates to accounts via email/phone, as needed.

Knowledge/Skills/Experience:

Basic (Required)

• High School Diploma or GED

• Excellent communication skills, both written and oral

• PC literacy required - proficient in Microsoft Office products including Excel & Word

• Track record of ability to perform duties independently with minimal direction in an accurate and effective manner

• Strong organizational skills are critical in servicing the accounts to insure their goodwill and promotion of future orders

• Well organized and capable of balancing multiple tasks

• Highly flexible and a standout colleague

Preferred

• Associate degree or equivalent work experience

• Prior experience in a clerical/collections support role

• Experience in SAP

• Experience with Adobe

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$31,500.00 - $50,400.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The ServiceNOW CMDB Developer Analyst plays a vital role to our IT Service Management Framework. Would you like to be part of an energized, critical, and valued member of our Service Management team? As a member of our team, we will advocate the importance of an ITIL best practices structured approach of providing a CMDB CI and Business Service data certification process. You will utilize ServiceNow's CMDB Health Dashboard to ensure data integrity for completeness, compliance, and correctness. The CMDB referential integrity is crucial for the Major Incident Management (MIM) process of reducing MTTR (Mean Time To Restore) and ensuring SLAs are met. This role will be responsible for using Discovery to ingest infrastructure items into the CMDB and provide service mapping for both infrastructure-to-services, but also service-to-service mapping as well. The CMDB Developer Analyst will ensure that risk and impact assessments are factored into RFCs via Change Management processes, coupled with proper routing, approval & support groups are properly configured.

This role will also require creation of 'How-to' videos for CMDB data certification and provide detailed CMDB policy information for maintaining data integrity. You will be responsible for coordinating with other ITSM team roles, such as Performance Analytics Engineer, Business Analysts, and report to the ServiceNow Platform manager. You will also interface with inter-departmental groups such as Internal Hosting & Operations, End User Experience & Collaboration Technology Solutions, within the Cengage organization.

Experience in related IT or process Engineering field, including ServiceNOW certified ITOM/ITAM will be highly successful. Cengage group has been awarded the 'Glassdoor Employees Choice Award' as a Best Place to Work in 2023, one of only three education companies that was recognized with this honor! Cengage is an Equal Opportunity organization providing top notch employee benefits, and we welcome your unique abilities in adding new value to our team. Some late night & early morning including weekend work may be required, Cengage advocates a work/family balanced philosophy.

• Strong advocate and champion for IT Service Management focus areas of Release, Change, Incident and Problem Management processes to incorporate accurate right-sized -business sense- checks and balances.

• Skilled in command/control, analytical, time management, rapid decision making, strong logical, ability to implement releases within time-sensitive pressure commitments.

• Maintain end-to-end understanding of functional workings of ServiceNow and associated business processes.

• Serve as primary contact for troubleshooting ServiceNow Discovery

• Ability to comprehend, modify and create server-side, object-oriented JavaScript, Unix Shell scripting and PowerShell.

• CCNA level of networking knowledge includes routing protocols, TCP/UDP transmission, IP transit diagnosis, sub-netting and implement advanced troubleshooting including the ability to gather and analyze IP packet-level data.

• Intermediate knowledge and ability of Server Administration across OS platforms, including understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO policies.

• Serve as primary contact for monitoring the health of the ServiceNow CMDB and associated integrations.

• Work with IT infrastructure and application teams to maintain accuracy of the CMDB.

• Monitor incoming service requests and incidents as related to CMDB and associated integrations.

• Define potential improvements to resolve errors, prevent recurrence of problems or improve system maintainability and stability.

• Implementation and configuration of new solutions in ServiceNow that meets requirements and considers user experience.

• Develop and support integrations between ServiceNow and other applications.

• Identify solution alternatives to address issues identified.

• Maintain procedural documentation artifacts (policies, run books, requirements, design documents, build, deployment, install guides) and process standards along with regular audits to validate accuracy.

Skills

• Bachelor's degree preferred or equivalent IT experience.

• 8 - 10 years of IT experience

• 3 - 5 years of ServiceNow experience

• Experience with ServiceNow Discovery

• Knowledge and experience of ServiceNow Service Mapping

• Experience with ServiceNow integrations

• Knowledge of IT infrastructure and how to store this data in ServiceNow CMDB

• ServiceNow Certified System Administrator Certification, ServiceNow Certified Implementation specialist - CMDB, Service Mapping

• Experience / familiarity with development in Java / JavaScript for ServiceNow

• ServiceNow Implementation Specialist

• Experience with ServiceNow Cloud Discovery

• Experience with ServiceNow Common Services Data Model (CSDM)

• Experience with Flow Designer

• Experience with ServiceNow Service Portal

• Experience with ServiceNow Cloud Provisioning

• Experience with Agile methodologies

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$84,400.00 - $135,000.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Credit/Collections Specialist

This position completes clerical duties critical to the daily function of the credit department within established departmental policies and procedures. This position will provide backup for the Credit Analyst role, as needed. NOTE: This is a remote based position, with periodic office visits required. Candidates in the Greater Cincinnati, Northern Kentucky, Southeast Indiana region preferred, to travel periodically to our Independence, Kentucky offices.

Duties and Responsibilities as position/experience evolve:

Core Collection & Receivable Duties

• Cover daily work tasks and/or held order coverage for Credit Analysts in the event of their periodic absence.

• Assisting in check application and/or chargeback research for Major Chain Accounts.

Clerical Duties

• Uploads invoices into select customer Vendor portals.

• Assisting with Invoice retypes/adjustments for the Credit Analysts.

• Assisting in supervising the Invoice Inbox, forwarding requests to analysts, replying to customers with invoice/statements as requested, correcting/updating email addresses based on requests and undelivered notices.

• Pulling/Uploading Proof of Delivery Confirmations for open invoices approaching 100 days past due.

• Provides general backup/support/review of payments requests to analysts and management, as needed.

• Assists with audits by pulling backup documentation vital to satisfy internal and external auditors' requests, periodically.

Reporting

• Provide team with assistance in compiling Final Notices, Refund Requests, Third Party Placement Requests, and submitting electronically to acquire the appropriate signature approvals.

• Aid manager with month-end reporting, as needed.

• Aid the Credit team with routine reports to assist in collection process, as needed.

• Provide documentation/updates to accounts via email/phone, as needed.

Knowledge/Skills/Experience:

Basic (Required)

• High School Diploma or GED

• Excellent communication skills, both written and oral

• PC literacy required - proficient in Microsoft Office products including Excel & Word

• Track record of ability to perform duties independently with minimal direction in an accurate and effective manner

• Strong organizational skills are critical in servicing the accounts to insure their goodwill and promotion of future orders

• Well organized and capable of balancing multiple tasks

• Highly flexible and a standout colleague

Preferred

• Associate degree or equivalent work experience

• Prior experience in a clerical/collections support role

• Experience in SAP

• Experience with Adobe

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$31,500.00 - $50,400.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Credit/Collections Specialist

This position completes clerical duties critical to the daily function of the credit department within established departmental policies and procedures. This position will provide backup for the Credit Analyst role, as needed. NOTE: This is a remote based position, with periodic office visits required. Candidates in the Greater Cincinnati, Northern Kentucky, Southeast Indiana region preferred, to travel periodically to our Independence, Kentucky offices.

Duties and Responsibilities as position/experience evolve:

Core Collection & Receivable Duties

• Cover daily work tasks and/or held order coverage for Credit Analysts in the event of their periodic absence.

• Assisting in check application and/or chargeback research for Major Chain Accounts.

Clerical Duties

• Uploads invoices into select customer Vendor portals.

• Assisting with Invoice retypes/adjustments for the Credit Analysts.

• Assisting in supervising the Invoice Inbox, forwarding requests to analysts, replying to customers with invoice/statements as requested, correcting/updating email addresses based on requests and undelivered notices.

• Pulling/Uploading Proof of Delivery Confirmations for open invoices approaching 100 days past due.

• Provides general backup/support/review of payments requests to analysts and management, as needed.

• Assists with audits by pulling backup documentation vital to satisfy internal and external auditors' requests, periodically.

Reporting

• Provide team with assistance in compiling Final Notices, Refund Requests, Third Party Placement Requests, and submitting electronically to acquire the appropriate signature approvals.

• Aid manager with month-end reporting, as needed.

• Aid the Credit team with routine reports to assist in collection process, as needed.

• Provide documentation/updates to accounts via email/phone, as needed.

Knowledge/Skills/Experience:

Basic (Required)

• High School Diploma or GED

• Excellent communication skills, both written and oral

• PC literacy required - proficient in Microsoft Office products including Excel & Word

• Track record of ability to perform duties independently with minimal direction in an accurate and effective manner

• Strong organizational skills are critical in servicing the accounts to insure their goodwill and promotion of future orders

• Well organized and capable of balancing multiple tasks

• Highly flexible and a standout colleague

Preferred

• Associate degree or equivalent work experience

• Prior experience in a clerical/collections support role

• Experience in SAP

• Experience with Adobe

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$31,500.00 - $50,400.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Credit/Collections Specialist

This position completes clerical duties critical to the daily function of the credit department within established departmental policies and procedures. This position will provide backup for the Credit Analyst role, as needed. NOTE: This is a remote based position, with periodic office visits required. Candidates in the Greater Cincinnati, Northern Kentucky, Southeast Indiana region preferred, to travel periodically to our Independence, Kentucky offices.

Duties and Responsibilities as position/experience evolve:

Core Collection & Receivable Duties

• Cover daily work tasks and/or held order coverage for Credit Analysts in the event of their periodic absence.

• Assisting in check application and/or chargeback research for Major Chain Accounts.

Clerical Duties

• Uploads invoices into select customer Vendor portals.

• Assisting with Invoice retypes/adjustments for the Credit Analysts.

• Assisting in supervising the Invoice Inbox, forwarding requests to analysts, replying to customers with invoice/statements as requested, correcting/updating email addresses based on requests and undelivered notices.

• Pulling/Uploading Proof of Delivery Confirmations for open invoices approaching 100 days past due.

• Provides general backup/support/review of payments requests to analysts and management, as needed.

• Assists with audits by pulling backup documentation vital to satisfy internal and external auditors' requests, periodically.

Reporting

• Provide team with assistance in compiling Final Notices, Refund Requests, Third Party Placement Requests, and submitting electronically to acquire the appropriate signature approvals.

• Aid manager with month-end reporting, as needed.

• Aid the Credit team with routine reports to assist in collection process, as needed.

• Provide documentation/updates to accounts via email/phone, as needed.

Knowledge/Skills/Experience:

Basic (Required)

• High School Diploma or GED

• Excellent communication skills, both written and oral

• PC literacy required - proficient in Microsoft Office products including Excel & Word

• Track record of ability to perform duties independently with minimal direction in an accurate and effective manner

• Strong organizational skills are critical in servicing the accounts to insure their goodwill and promotion of future orders

• Well organized and capable of balancing multiple tasks

• Highly flexible and a standout colleague

Preferred

• Associate degree or equivalent work experience

• Prior experience in a clerical/collections support role

• Experience in SAP

• Experience with Adobe

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$31,500.00 - $50,400.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning! We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day! To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

As a member of the Content & Learning, the Content Acquisition Operations Team serves our product and content teams and the corporation in the development of all Cengage Group products. Our primary mission is to increase the speed to market of Cengage products by crafting detailed licensing plans, and providing content analysis while jointing working with and leading acquisition work alongside partners. This is in addition to maintaining compliance to legal policy, through excellence in planning, efficiency in management, and effective collaboration with key contributors.

What You'll Do Here:

• Proactively provides guidance to Product Management and Content Development teams regarding content and acquisition activities

• Using extensive research and analysis to locate third-party content when applicable and cost-effective items if available

• Identify free and low-cost opportunities for licensing

• Exhibits the personality, drive, and abilities to steer authors, content managers, and product teams towards enriching content selection choices during the content creation process

• Develops in-depth knowledge of team product lines and are subject matter authorities on team content, maintains relationships with internal and external teams and authors, and frequently used rights holders within product line

• Keep up to date on current Copyright Law and industry changes such as key developments and/or trends in field, potential sources and topics, and marketing opportunities

• Plans, analyzes, and implements project workflows based on content and complexity; Crafts overall licensing plan and strategy for product list

• Ability to identify workflow issues, source issues/concerns, or team member issues that can potentially jeopardize project schedules, prior to and during the development phase of projects.

• Uses strategy and critical thinking, resolves issues of various nature while ensuring all project goals and legal compliance are met

• Analyze new and reuse content requests and product logs to effectively identify appropriate rights profiles, legal risks, I&D initiatives, budget plans, licensing plans, and schedule concerns

• Review rights contracts for rights profile compliance, work with Legal Counsel as needed

• Demonstrates creative problem solving and implements creative solutions

• Actively participates in planning and launch meetings; leads content acquisition work with team partners and Rights & Permissions vendor

• Drive thoughtful content decisions by guiding content teams, authors, and product to appropriate content source options

• Ability to engage in sophisticated rights conversations and source management with successful outcomes

• Provides post-analysis as needed to identify issues and develop revision recommendations

• Works with Vendor Project Manager to ensure timely project close and delivery of rights

• Provide partner and author training as required on content selection, process, IP rights, etc.

• Lead multiple projects and partners at a time throughout the project life cycle while ensuring project goals, schedule, and budget is met while ensuring Cengage rights compliance

• Ability to work independently and pivot quickly and conclusively when to meet project needs

• Makes recommendations around process and systems improvement

Skills You'll Need Here:

• Bachelor's degree/equivalent work experience

• Shown experience in risk analysis and interpretation of IP

• Strong understanding of content acquisition, clearance processes, corporate copyright policy, and strategy, including knowledge of fair use and public domain parameters

• Ability to communicate in a variety of styles and settings clearly and effectively

• Exhibits customer service and leadership skills to persuade and steer teams toward desired outcomes

• Ability to analyze sophisticated data and project information and make recommendations that align with both legal requirements and business need

• Consistent record leading projects and initiatives; proven ability determining the process vital to get things done

• Relationship building skills and the ability to deliver difficult messages thoughtfully

• Ability to use logic and common sense to tackle problems with effective solutions

• Intermediate knowledge and use of MS Office and general business systems

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$55,500.00 - $88,800.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

Education Consultants play a vital role in driving sales revenue for our ed2go continuing education and career training programs. As an Education Consultant, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program, while ensuring a top-notch customer experience at every touchpoint.

At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Education Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you!

To succeed in this role, you will:

• Be skilled in asking appropriate and probing questions, overcoming objections, and managing your time effectively.

• Be proficient in navigating sites and applications and technically literate.

• Advise prospective students on how our programs can meet their educational and career needs

• Guide qualified applicants through the admissions and enrollment process.

• Be responsible for completing all required reports regarding sales and sales campaigns, market feedback, and team territory management activities

• Manage your pipeline effectively to meet or exceed enrollment objectives

Skills you will need here:

(Required)

• Technical proficiency; ability to navigate sites and applications; technically literate

• Ability to work paid overtime beyond conventional business hours to complete assignments as required

Preferred:

• Proven success in prior customer facing role

• Some college course work or degree

• Prior Student Admissions/ Enrollment Experience

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$40,500.00 - $64,700.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

Education Consultants play a vital role in driving sales revenue for our ed2go continuing education and career training programs. As an Education Consultant, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program, while ensuring a top-notch customer experience at every touchpoint.

At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Education Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you!

To succeed in this role, you will:

• Be skilled in asking appropriate and probing questions, overcoming objections, and managing your time effectively.

• Be proficient in navigating sites and applications and technically literate.

• Advise prospective students on how our programs can meet their educational and career needs

• Guide qualified applicants through the admissions and enrollment process.

• Be responsible for completing all required reports regarding sales and sales campaigns, market feedback, and team territory management activities

• Manage your pipeline effectively to meet or exceed enrollment objectives

Skills you will need here:

(Required)

• Technical proficiency; ability to navigate sites and applications; technically literate

• Ability to work paid overtime beyond conventional business hours to complete assignments as required

Preferred:

• Proven success in prior customer facing role

• Some college course work or degree

• Prior Student Admissions/ Enrollment Experience

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$40,500.00 - $64,700.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

Education Consultants play a vital role in driving sales revenue for our ed2go continuing education and career training programs. As an Education Consultant, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program, while ensuring a top-notch customer experience at every touchpoint.

At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Education Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you!

To succeed in this role, you will:

• Be skilled in asking appropriate and probing questions, overcoming objections, and managing your time effectively.

• Be proficient in navigating sites and applications and technically literate.

• Advise prospective students on how our programs can meet their educational and career needs

• Guide qualified applicants through the admissions and enrollment process.

• Be responsible for completing all required reports regarding sales and sales campaigns, market feedback, and team territory management activities

• Manage your pipeline effectively to meet or exceed enrollment objectives

Skills you will need here:

(Required)

• Technical proficiency; ability to navigate sites and applications; technically literate

• Ability to work paid overtime beyond conventional business hours to complete assignments as required

Preferred:

• Proven success in prior customer facing role

• Some college course work or degree

• Prior Student Admissions/ Enrollment Experience

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$40,500.00 - $64,700.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

Education Consultants play a vital role in driving sales revenue for our ed2go continuing education and career training programs. As an Education Consultant, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program, while ensuring a top-notch customer experience at every touchpoint.

At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Education Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you!

To succeed in this role, you will:

• Be skilled in asking appropriate and probing questions, overcoming objections, and managing your time effectively.

• Be proficient in navigating sites and applications and technically literate.

• Advise prospective students on how our programs can meet their educational and career needs

• Guide qualified applicants through the admissions and enrollment process.

• Be responsible for completing all required reports regarding sales and sales campaigns, market feedback, and team territory management activities

• Manage your pipeline effectively to meet or exceed enrollment objectives

Skills you will need here:

(Required)

• Technical proficiency; ability to navigate sites and applications; technically literate

• Ability to work paid overtime beyond conventional business hours to complete assignments as required

Preferred:

• Proven success in prior customer facing role

• Some college course work or degree

• Prior Student Admissions/ Enrollment Experience

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$40,500.00 - $64,700.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

Education Consultants play a vital role in driving sales revenue for our ed2go continuing education and career training programs. As an Education Consultant, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program, while ensuring a top-notch customer experience at every touchpoint.

At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Education Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you!

To succeed in this role, you will:

• Be skilled in asking appropriate and probing questions, overcoming objections, and managing your time effectively.

• Be proficient in navigating sites and applications and technically literate.

• Advise prospective students on how our programs can meet their educational and career needs

• Guide qualified applicants through the admissions and enrollment process.

• Be responsible for completing all required reports regarding sales and sales campaigns, market feedback, and team territory management activities

• Manage your pipeline effectively to meet or exceed enrollment objectives

Skills you will need here:

(Required)

• Technical proficiency; ability to navigate sites and applications; technically literate

• Ability to work paid overtime beyond conventional business hours to complete assignments as required

Preferred:

• Proven success in prior customer facing role

• Some college course work or degree

• Prior Student Admissions/ Enrollment Experience

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$40,500.00 - $64,700.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group