Company Detail

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking an HVAC Service Technician for the Southside of Hampton Roads (Chesapeake, Suffolk, Portsmouth, Norfolk, Virginia Beach, Northeast NC).

Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work since 2011.

Education & Experience

• Required- Associate's Degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning and two (2) years min related experience; or equivalent combination of education and experience.

• Required- Universal CFC card (exception made for entry level technicians)

• Preferred- Ability to read and comprehend blueprints and electrical schematics

• Preferred- Building Automation System experience

• Preferred- Journeyman's card

  Other Requirements

• Ability to pass drug screening

• Ability to pass formal background check

• Ability to prove U.S. Employment eligibility

• Required - Valid Driver's license and good driving record required

• Mobility within the office and on jobsite, including ability to climb ladders.

• This position may require the incumbent to work at healthcare facilities, K-12 and higher educational facilities, military installations, industrial facilities, and/or commercial office buildings.

  A Day in the Life:

  With safety being top priority, service technician will be responsible for operating, repairing, and maintaining equipment including: HVAC equipment, building control system, systems involving electric and pneumatic air flow, water flow, gas/electric heating and cooling equipment, boilers, valves, apparatus and lines used in the distribution of heated, chilled or processed water, building automation system, variable frequency drive units, and computerized Maintenance Management System.

• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.

• Identifies, analyzes, diagnoses, and repairs systems and products.

• Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.

• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.

• Maintains equipment by inspecting for signs of wear.

• Represents the company by serving as a direct customer contact.

• Assists in ordering parts to order for repairs and timeliness of need

• Documents work electronically on each job daily, to include progress, duration; and maintaining files and reports submitting in a timely manner.

• Records parts, material, labor, subs and other cost data per assignment and returns unused resources.

• Read and interpret product specifications and have experience in working with building specifications, drawings and designs.

• Flexibility to work overtime/weekends as necessary.

  Customer Service

• Provide the Damuth 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.

• Return all customer inquiries within 24 hours. Answer customer calls and e-mail quickly, thoroughly and, pleasantly. Communicate with customers in a friendly, professional, and patient manner

• Perform all duties with the goal of building and maintaining long-term customer relationships

• Immediately address any customer's concern. Request the involvement of other Company personnel as required. Notify Team Leader of any major concerns and the action taken to resolve it

• Never say or act as though something is not your job

  What Differentiates Us

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer continual technical training

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Sales Engineer for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Required - Bachelor's degree in engineering from four-year college or university and completion of the Trane graduate training course; or equivalent combination of education and experience.

• Required - Experience in the HVAC field / experience in the HVAC Sales field.

  Special Skills

• Required- Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

• Required- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

• Required- Ability to write speeches and articles for publication that conform to prescribed style and format.

• Required- Ability to effectively present information to top management, public groups, and/or boards of directors.

• Required- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.

• Required- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Required- Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Required- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

  Certificates, Licenses & Registrations

• Required- Valid Driver's License and good driving record

  Other Requirements

• Required- Ability to pass drug screening

• Required- Ability to pass formal background check

• Required- Able to prove U.S. Employment eligibility

• Required- Willing to travel locally as required

• Required- Regular travel requirements with occasional overnight stays

• Required- Flexibility to work overtime/weekends, as needed

  Essential Duties & Responsibilities include the following:

  *Other duties may be assigned.

• Designs and sells integrated HVAC systems.

• Collects, organizes, and assembles data for reports, presentations and/or special projects.

• Responds to customer needs by identifying systems, products, generating quotes and closing orders.

• Communicates order changes to customers.

• Develops multiple relationships with key players in the customer's organization, including project managers, project engineers, construction, financial, and purchasing personnel.

• Assists customers in answering technical questions on HVAC systems, Trane products, and system application alternative, BAS, installation, operation, maintenance, and problem resolution.

• Conducts price estimates and quotations for projects.

• Conducts customer visits and customer events to build relationships with key accounts.

• Monitors and tracks quoted projects and current orders.

• Manages plan and specification takeoffs, selection, pricing, and bidding.

• Conducts formal presentations and training sessions with customer groups.

• Observes the Trane Company's conditions and business conduct policies when securing business in the marketplace.

• Flexibility to work overtime/weekends, as required.

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Parts Account Manager for our office in Newport News, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

To provide Damuth's 5-Star Experience to internal and external customers by developing new Client relationships and strengthening the existing client base to ensure maximum account penetration and client retention. To sell and promote the products and services of Trane HVAC Parts and Supplies.

Essential Duties and Responsibilities include the following: *Other duties may be assigned.

• Function as a sales representative and liaison between clients and the office.

• Visit and support client accounts.

• Perform analysis on client needs and uses.

• Ascertain current market opportunities.

• Focus on increasing sales to existing assigned accounts.

• Look for new accounts.

• Establish systematic client contact to provide ongoing information.

• Review and provide feedback on client support programs (i.e. Comfortsite).

• Identify client problems and/or needs and recommend solutions.

• Research and provide competitive parts sales data to parts leadership.

• Maintain client data files.

• Create and maintain territorial listing noting classification of customer and frequency of calls (Microsoft Outlook).

• Attend sales meetings and report sales activity, account development, and upcoming itinerary.

• Maintain records of quotas, sales, customer information, and requests by updating data with Parts Leader.

• Possess knowledge of Trane and other product lines to be able to demonstrate and discuss with clients.

• Provide backup support for inside sales.

• Make new product presentations and sales presentations.

• Achieve monthly and yearly sales and gross margin goals.

• Develop and demonstrate use of client action plan to identify the long term, mutual support requirements for a strong and profitable partnership.

• Develop relationships with more than one key player in each account.

• Flexibility to work overtime/weekends, as required.

• Regular travel requirements with some overnight travel

  Qualifications

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education and Experience

• High school diploma or equivalent- required

• Associates degree or experience in professional sales (2 years) preferably in the wholesale or HVAC field- preferred

• Previous inside or counter sales experience in wholesale distribution- preferred

  Special Skills

• Good computer skills with working knowledge of Microsoft Office

• Excellent verbal and written communication skills

• HVAC technical knowledge a plus

• Planning, Spreadsheet and Database skills

• Professional demeanor

• Must have the ability to identify and provide solutions to our client's needs

  Physical Requirements

• Ability to pass drug screening

• Mobility within the office and on the job site

• Willing to travel overnight up to 5%

• Able to prove U.S. Employment eligibility

• Ability to regularly lift and move 10 pounds, frequently lift and move 25 pounds and occasionally lift and move more than 50 pounds

• Valid Drivers license and excellent driving record required

• Ability to communicate with others both written and orally

• Position requires long periods of standing at the counter and long periods of sitting while operating a motor vehicle

  Work Environment

• This position works in a variety of environments; from inside office to outdoors, mechanical / equipment rooms and industrial work environments. Frequent outdoor travel is required to visit clients.

• The noise level in the work environment is usually moderate.

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/ Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

  Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability Insurance (Company Paid)

• Paid Time Off (Sick and Vacation Time)

• Short and Long Term Disability (Company Paid)

• Maternity and Paternity Leave

• Jury Duty Pay

• Bereavement Leave

• 401(k) and Profit Sharing Plan

• ...and more!

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking an HVAC Service Technician for the Southside of Hampton Roads (Chesapeake, Suffolk, Portsmouth, Norfolk, Virginia Beach, Northeast NC).

Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work since 2011.

Education & Experience

• Required- Associate's Degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning and two (2) years min related experience; or equivalent combination of education and experience.

• Required- Universal CFC card (exception made for entry level technicians)

• Preferred- Ability to read and comprehend blueprints and electrical schematics

• Preferred- Building Automation System experience

• Preferred- Journeyman's card

  Other Requirements

• Ability to pass drug screening

• Ability to pass formal background check

• Ability to prove U.S. Employment eligibility

• Required - Valid Driver's license and good driving record required

• Mobility within the office and on jobsite, including ability to climb ladders.

• This position may require the incumbent to work at healthcare facilities, K-12 and higher educational facilities, military installations, industrial facilities, and/or commercial office buildings.

  A Day in the Life:

  With safety being top priority, service technician will be responsible for operating, repairing, and maintaining equipment including: HVAC equipment, building control system, systems involving electric and pneumatic air flow, water flow, gas/electric heating and cooling equipment, boilers, valves, apparatus and lines used in the distribution of heated, chilled or processed water, building automation system, variable frequency drive units, and computerized Maintenance Management System.

• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.

• Identifies, analyzes, diagnoses, and repairs systems and products.

• Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.

• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.

• Maintains equipment by inspecting for signs of wear.

• Represents the company by serving as a direct customer contact.

• Assists in ordering parts to order for repairs and timeliness of need

• Documents work electronically on each job daily, to include progress, duration; and maintaining files and reports submitting in a timely manner.

• Records parts, material, labor, subs and other cost data per assignment and returns unused resources.

• Read and interpret product specifications and have experience in working with building specifications, drawings and designs.

• Flexibility to work overtime/weekends as necessary.

  Customer Service

• Provide the Damuth 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.

• Return all customer inquiries within 24 hours. Answer customer calls and e-mail quickly, thoroughly and, pleasantly. Communicate with customers in a friendly, professional, and patient manner

• Perform all duties with the goal of building and maintaining long-term customer relationships

• Immediately address any customer's concern. Request the involvement of other Company personnel as required. Notify Team Leader of any major concerns and the action taken to resolve it

• Never say or act as though something is not your job

  What Differentiates Us

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer continual technical training

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking an Account Developer for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

To provide Damuth's 5Star Experience to internal and external customers within three key capacities:

• Unassigned / Core Accounts

  Major responsibilities will be to perform regular check-in phone calls with our clients and share any opportunities or issues with the appropriate Damuth associate and/or team. This role will also work closely with Damuth Trane Service Operations, Sales specialists, Marketing, and Sales Leadership

• New Account Development

  To market and sell comfort solutions to new to Damuth building owners, to develop client relationships and to team with Vertical Market Team Leaders. Primary responsibilities are to increase revenues by developing new relationships, follow up on sales opportunities, generate quotes and obtain orders from prospects.

• Legacy BAS

  Work directly with BAS Market Team Leaders. To develop, maintain and convert legacy BAS sites. Primary responsibilities are to increase revenues by developing new relationships through controls.

  Requirements

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education and Experience

• Required- Bachelor's degree in Business, Marketing, Engineering, or related field

• Required- Minimum 3 years' experience in professional business environment; or equivalent combination of education and experience

• Preferred- Previous sales experience

• Required- Strong computer skills including experience in Microsoft Office and Access

• Required- Strong communication skills, phone etiquette, and interpersonal skills

• Preferred- Knowledge of mechanical systems

  Language Skills

• Required - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Required - Ability to write reports, business correspondence, and procedure manuals.

• Required - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  Certificates, License and Registrations

• Required - Valid Driver's License and good driving record

• Required - Reliable personal transportation

• Required - Ability to operate a motor vehicle & drive distances anywhere within the Damuth Trane territory

  A Day in the Life

• Call on commercial HVAC business opportunities, including CORE / NEW / BAS

• Account development for existing accounts to include cold and warm calls.

• Client interactions to include a new prospect, previous and/or existing and legacy controls customers with 25 interactions per week.

• Learning and deploying the Sandler Sales Process in territory growth

• Documents each sales opportunity using the Sandler Submarine in CRM

• Focused on the sale of Service Agreements & BAS

• Facilitate the Service Agreement Renewal process

• Communicate regularly with Service Team Leaders.

• Perform a daily review of the Service Call report to determine if there are any follow up actions or opportunities.

• Qualify any new unassigned opportunities in CRM.

• Work with Account Managers on any new opportunities and assist when help is needed to track down equipment information.

• Assist with backup for other team members.

• Work with Sales Leaders on multiple teams as needed when qualifying unassigned owner projects with Damuth Trane clients (Goal: minimize channel conflict).

• Enter sales leads into CRM that are generated through your actions (core accounts or no one assigned)

• Communicate with Sales and Operations leadership about any problems or issues our clients are having with our work, our staff, or our processes. If appropriate, enter information in CRM.

• Monthly review of accounts with Direct Sales Team Leader &/or Business Team Leader.

• Regularly Attends Vertical Market Organizations meetings/events- IFMA, BOMA, HRACRE, VSHE, etc.

• Develops relationships, establishes trust, and identifies/qualifies opportunities with unassigned building owners.

• Prospects new customers utilizing the NSS bid list, machine history file, start-up reports, BAS installation list, and press announcements.

  What Sets Us Apart

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Building Automation System (BAS) Service Technician.

Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

A Day in the Life:

To provide the Damuth 5-Star Experience to internal and external customers by meeting customer needs and commitments through the overall performance and execution of BAS service agreements, BAS retrofit projects, and system service. Develop customer relationships with building owners, work in coordination with the BAS service team leader and direct sales team in developing system solutions, and increasing the BAS service agreements.

• Perform remote site analysis via modem or web access on servicing products and equipment.

• Maintain client relations and deliver world class client service

• Respond to trouble calls and work with minimal assistance to diagnose and repair

• Perform warranty work to include attending warranty hand-off meetings when needed, may be required to visit warranty sites.

• Assist with development of solutions.

• Fulfill contract obligations effectively and efficiently

• Responsible for completing and turning in all service reports and inspection sheets in a timely manner.

• Maintain company vehicle cleanliness, tools and safety equipment.

  EDUCATION and/or EXPERIENCE

• Preferred - Associate's degree or equivalent from two-year college or technical school and 5 years of experience in control systems; or equivalent combination of education and experience

• Required - Proficiency with MS Word, Excel, and AutoCAD beneficial

• Preferred - Experience with HVAC systems and controls troubleshooting

• Preferred - Familiarity with Trane Tracer Summit Architecture

  Other Requirements

• Ability to pass drug screening

• Ability to pass formal background check

• Ability to prove U.S. Employment eligibility

• Required - Valid Driver's license and good driving record required

• Mobility within the office and on jobsite

  What Differentiates Us

• We provide the Damuth 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

EOE including Disability/Vets, Drug Free Workplace

EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Parts Account Manager for our office in Newport News, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

To provide Damuth's 5-Star Experience to internal and external customers by developing new Client relationships and strengthening the existing client base to ensure maximum account penetration and client retention. To sell and promote the products and services of Trane HVAC Parts and Supplies.

Essential Duties and Responsibilities include the following: *Other duties may be assigned.

• Function as a sales representative and liaison between clients and the office.

• Visit and support client accounts.

• Perform analysis on client needs and uses.

• Ascertain current market opportunities.

• Focus on increasing sales to existing assigned accounts.

• Look for new accounts.

• Establish systematic client contact to provide ongoing information.

• Review and provide feedback on client support programs (i.e. Comfortsite).

• Identify client problems and/or needs and recommend solutions.

• Research and provide competitive parts sales data to parts leadership.

• Maintain client data files.

• Create and maintain territorial listing noting classification of customer and frequency of calls (Microsoft Outlook).

• Attend sales meetings and report sales activity, account development, and upcoming itinerary.

• Maintain records of quotas, sales, customer information, and requests by updating data with Parts Leader.

• Possess knowledge of Trane and other product lines to be able to demonstrate and discuss with clients.

• Provide backup support for inside sales.

• Make new product presentations and sales presentations.

• Achieve monthly and yearly sales and gross margin goals.

• Develop and demonstrate use of client action plan to identify the long term, mutual support requirements for a strong and profitable partnership.

• Develop relationships with more than one key player in each account.

• Flexibility to work overtime/weekends, as required.

• Regular travel requirements with some overnight travel

  Qualifications

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education and Experience

• High school diploma or equivalent- required

• Associates degree or experience in professional sales (2 years) preferably in the wholesale or HVAC field- preferred

• Previous inside or counter sales experience in wholesale distribution- preferred

  Special Skills

• Good computer skills with working knowledge of Microsoft Office

• Excellent verbal and written communication skills

• HVAC technical knowledge a plus

• Planning, Spreadsheet and Database skills

• Professional demeanor

• Must have the ability to identify and provide solutions to our client's needs

  Physical Requirements

• Ability to pass drug screening

• Mobility within the office and on the job site

• Willing to travel overnight up to 5%

• Able to prove U.S. Employment eligibility

• Ability to regularly lift and move 10 pounds, frequently lift and move 25 pounds and occasionally lift and move more than 50 pounds

• Valid Drivers license and excellent driving record required

• Ability to communicate with others both written and orally

• Position requires long periods of standing at the counter and long periods of sitting while operating a motor vehicle

  Work Environment

• This position works in a variety of environments; from inside office to outdoors, mechanical / equipment rooms and industrial work environments. Frequent outdoor travel is required to visit clients.

• The noise level in the work environment is usually moderate.

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/ Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

  Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability Insurance (Company Paid)

• Paid Time Off (Sick and Vacation Time)

• Short and Long Term Disability (Company Paid)

• Maternity and Paternity Leave

• Jury Duty Pay

• Bereavement Leave

• 401(k) and Profit Sharing Plan

• ...and more!

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking an HVAC Service Apprentice for our Peninsula and Southside Service Teams.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Normal Working Hours: 8:00 a.m. - 4:30 p.m., Monday-Friday

This position is for a dynamic 4-year program of full time HVAC work plus classroom training. The Apprentice shall be a full-time associate of Damuth Trane, with a minimum program requirement of 35 hours per week. Additionally, the Apprentice will be required to enroll in an approved HVAC/R program comprised of a 4-year, one class per semester, approved HVAC course.

From day one the Apprentice will be a fulltime Damuth associate; this means the apprentice is paid while getting on the job training. This is an excellent way to jump-start your career in HVAC without the cost or debt associated with many trade schools and you become an employee on day one of the program. This eliminates the risk of paying for training and then having to find employment in the trade. At the conclusion of the program, the associate will be ready to sit for their Journeyman's Test for the State of Virginia.

All applicants must be able to pass a pre-employment drug screening, background check and must have a clean driving record. We offer outstanding compensation and company benefits including major medical, vision, dental, 401K, paid vacation, paid holidays and upon successful completion of the program, a company service van.

Salary: $14.00 to $15.00/hour

What you'll do: Learn how to service, repair, replace, and retrofit mechanical equipment and ductwork for commercial HVAC projects. You will start on smaller, light commercial HVAC products, and from there grow into more complex equipment.

Typical projects include service, maintenance, and retrofitting services for rooftop units, heat pumps, DX systems, chillers, cooling towers, commercial boilers, pneumatic and electrical control systems. What we're looking for:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Some knowledge of HVAC industry coupled with a willingness and desire to learn more.

• Ability to complete HVAC trade school (optional tuition reimbursement based on grades).

• OSHA 10 hour training (company will provide, if needed).

• Understanding of basic construction/shop math.

• Ability to work easily and skillfully with hands.

• Ability to communicate effectively and deal diplomatically with coworkers and other tradespeople.

• Maintain a positive attitude and willing to work in a team environment.

  Education and Experience:

• High school diploma or equivalent.

• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).

• Ability to read and comprehend simple instructions, short correspondence, and memos.

• Experience with hand held tools and/or manufacturing machinery.

  Requirements:

• Ability to pass a full background screening and drug screening.

• Ability to pass a physical ability test.

• Ability to prove U.S. Employment eligibility.

• Willingness to work flexible schedule (including weekend projects, as needed).

• Good driving record, including no DUI's in the last 7 years.

• Good written and verbal communication skills.

  Work Environment

• This position requires working outdoors; on rooftops, in mechanical/equipment rooms and possible extreme weather conditions.

• While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment.

• The associate is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock (high voltage); and vibration.

• The associate is occasionally exposed to toxic or caustic chemicals, extreme cold, and extreme heat.

• The noise level in the work environment is usually loud.

• This position may require the incumbent to work at healthcare facilities, K-12 and higher educational facilities, military installations, industrial facilities, and/or commercial office buildings.

  Physical Demands

• While performing the duties of this job, the employee is regularly required to stand, use hands and fingers to handle or feel, and talk or hear.

• The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch or crawl and climb ladders.

• The employee is occasionally required to sit.

• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

  Benefits

  Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance (Company Paid), Paid Time Off (Sick and Vacation Time), Short and Long Term Disability (Company Paid), Maternity and Paternity Leave, Jury Duty Pay, Bereavement Leave, 401(k) and Profit Sharing Plan

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Warranty & Start Up Specialist for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia for twelve consecutive years; 2011 through 2022.

Normal Hours: 8:00 a.m. - 5:00 p.m., Monday-Friday

Primary Role:

To provide Damuth's 5-Star Experience to internal and external customers by providing accurate Start Up & Warranty management along with role backup for several areas in the Service Operations group.

Essential Duties & Responsibilities include the following: *Other duties may be assigned.

Startups

• Obtain submittals and IOM's upon request for startup and save to our Microsoft team site for use by Service Technicians

• Use startup calls generated by Resource Coordinator. When necessary, create the startup call using Key2Act (GP or Great Plains) and Doclink. Startup call to include quote for startup services, equipment list, field reports, startup logs, e-mail communications, billing information and warranty certificate.

• Ensure that client invoices are processed accurately, and all special instructions are followed

• Startup Management:

• Scheduling: To be accomplished through coordination with Resource Coordinators and Service Team Leaders, as required

• Communication - External: Provide client/customer email with startup date and our requirements, equipment check sheets, forms required by law or our vendors/manufacturers (ASHRAE)

• Communication - Internal: Email startup notification to Sales Engineer, Project Coordinator, Marketing Team Leader, Account Manager, Account Coordinator, Resource Coordinator, Area Service Team Leader, BAS Associates (if applicable), Center of Excellence, Clint Damuth, Service Business Process Leader, Service Operations Team Leader

• Startup package to be provided for the Service Technician performing startup via e-mail. Startup package provided on our team site under the startup name. Include any pertinent internal documentation that would be beneficial to the Technician.

• Proof all vendor purchase orders to ensure they have been entered/matched by Finance

• Invoice upon startup completion

• Prepare a warranty letter upon completion of startup and provide to the client, upon request. Letter to contain model/serial numbers, startup date and warranty end date. Email warranty letter to System Solutions Sales Engineer, Project Coordinator and customer/client in a timely manner.

• Prepare and distribute training manuals (to consist of IOMs, submittals, etc.), as needed.

  Warranty Management

• Enter equipment (based on startup log) and warranty information (based on submittal) by piece of equipment in designated fields in Key2Act

• Send ancillary equipment start up logs to the appropriate vendor to activate the warranty period, if applicable. (i.e. ABB, Data Aire, etc.)

• Work with ancillary vendors for warranty coverage when failures occur within the vendors warranty period.

• Distribute to field technicians' updates to ancillary equipment warranty processes, as needed.

• Communicating with technicians and Trane Parts Center associates to verify WCR's (warranty credit request) are submitted, parts have been returned and credits have been issued.

• Obtain approvals (i.e. email pre-approvals), if needed, from the technician or STL and Doclink to the service call.

• Review of daily service call report for potential warranty calls setup incorrectly to service warranty, TM, or to the client contract. Make changes and notify technician/resource coordinator.

• Verify submittal warranty and warranty listed in WMS match and are accurate.

  SPD/Extended Warranty/Concession Claims

• Process labor/warranty claims entry in WMS (warranty management system and/or Falcon) and invoicing weekly through the Key2Act system.

• Review billing journal on a weekly basis for completed SPD, ESW and VW warranty type calls

• Review field reports to verify SPD/warranty, model and serial numbers and problem description

• Validate technician time posted in the call matches the time indicated in the field report prior to claim filing.

• Verify that all vendor invoices have zero totals and if not, research their validity (possible parts not covered under warranty should be entered with the Trane claim.) Request credits on warranty items billed against call. File claims with Trane. Track Trane claims for status approval and amount approved and paid. Invoice when claim has been paid by Trane so there is a reflection in Accounts Receivable for all claims filed

  Backup for Resource Coordination

• Coordinate and schedule all service work for maintenance, quoted work, time and material, warranty, start-ups, emergency calls, training, meetings, on-call and any other-directed activities.

• Ensure that all calls are properly entered in the dispatch software system

• Ensure all field schedules are updated and properly maintained.

• Ensure proper information is obtained and entered for all service calls.

• Provide oversight for procurement of needed materials and supplies.

• Provide proactive follow up with customers, service technicians and interoffice to ensue outstanding issues are resolved and all commitments and expectations are met or exceeded.

• Work with internal associates to resolve issues / problems in the field and helps provide solutions to improve on-going procedures.

• Approve and process payroll for Service Technicians.

• Issue purchase orders for job materials

• Manage open call list

  Customer Service

• Provide Damuth's 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.

• Return all customer inquiries within 24 hours. Answer customer calls and e-mail quickly, thoroughly and, pleasantly. Communicate with customers in a friendly, professional, and patient manner.

• Perform all duties with the goal of building and maintaining long-term customer relationships.

• Immediately address any customer's concern. Request the involvement of other Company personnel as required. Notify Team Leader of any major concerns and the action taken to resolve it.

• Never say or act as though something is not your job.

  Education & Experience

• Required- High School diploma or equivalent

• Required- Minimum of 2 years' experience working in a professional office environment

• Preferred- 2-3 years' experience in mechanical dispatch coordination and customer service call handling in a fast paced, high-volume environment.

• Preferred- Background in Business Administration

• Required- Strong organizational skills

• Required- Exceptional customer service skills

• Required- Strong computer skills; Microsoft Word, Outlook, Access, Excel (Excel skills require intermediate proficiency in pivot tables and macros with advanced skills in formula usage)

  Special Skills

• Ability to multi-task in high-stress situations.

• Ability to communicate effectively in person, by phone and through written communication.

• Comfortable working with clients and vendors.

• Able to write reports, business correspondence, and procedure manuals

• Able to effectively present information and respond to questions from clients, field technicians, and supervisors.

• Able to maintain confidentiality

  Certificates, Licenses & Registrations

• Required- Valid Driver's License and good driving record.

• Required- Reliable personal transportation.

  What Sets Us Apart

• We provide the Damuth 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a BAS Project Technician.

Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

A Day in the Life:

Provide Damuth's 5-Star Experience to internal and external customers. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction. This position will require you to program, commission, diagnose, and repair BAS control systems. You will utilize knowledge of electronics, direct digital controls, airflow, hydronics, refrigeration theory and control techniques. Serve as technical resource to operations and sales teams as required.

• Use of a variety of hand tools and instruments for installation of controls systems.

• Interpret control drawings, plans, and specifications to ensure accurate installation, assembly, testing, and programming of controls systems.

• Assist all other BAS Project Technicians with tasks as requested.

• Actively participate in training programs to improve technical knowledge and maintain current technical proficiency as new controllers are introduced.

• Update as-built drawings for the engineering group as required.

• Complete assigned work in time prescribed and in accordance with established standards.

• Consistently execute assigned projects within budgeted time, providing documentation as necessary

• Execute SPD and warranty repairs completing all required documentation as requested.

• Maintain assigned stock of inventory, company equipment, and document all related activities.

• Support the execution of SPD and warranty repairs as requested.

• Coordinate activities on projects as assigned using appropriate methods and established standards for communication.

• Document work by completing paperwork on each job and maintaining files as required.

• Record parts, material, labor, and other cost data per assignment and return unused resources.

• Regular travel requirements with occasional overnight stays. (2 %)

• Flexibility to work overtime/weekends, as projects require.

• Responsible for sharing learning gained by attendance in offsite training classes Damuth associates who can benefit from the learning. This should be in presentation format and delivered within two weeks of returning from any training class.

  Education & Experience

• Required - High School Diploma or equivalent

• Required - Associate's degree or equivalent from 2-year college or technical school

  Technical Knowledge Requirements

• Basic electrical troubleshooting skills.

• Lock out / tag out procedures.

• Analog and Binary function using industry standard terms.

• Troubleshoot basic controls circuits including starters, safety shutdowns and typical HVAC systems.

• PID loops and device scaling for typical control applications.

• Basic refrigeration cycle.

• Air Handler and Rooftop Unit construction in VAV and constant volume applications.

• General pumping and fluid system application.

• Control valve and damper wiring used in commercial HVAC applications.

• Basic automation system topologies.

• Identify and explain basic application of Trane controllers available to construct an automation system.

  Physical Requirements

• Required - Ability to pass drug screening.

• Required - Mobility within the office and on job site.

• Required - Ability to lift and carry up to 50 pounds regularly, and occasionally lift and/or move up to 100 pounds.

• Required - Willing to travel locally.

• Required - Able to prove U.S. Employment eligibility.

• Required - Valid Driver's license and good driving record.

  Work Environment

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position works in a typical office environment with frequent visits to job sites which includes outdoor work and work in mechanical/equipment rooms.

• During the job site visits, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; extreme heat; risk of electrical shock and vibration.

• The noise level in the work environment is usually loud.

  What Differentiates Us

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer an excellent benefits package with associates' interests in mind (Medical, Dental, Vision, Company paid Life Insurance, Company paid Short-Term and Long-Term disability, 401k Contribution, Paid Parental Leave, Tuition Reimbursement, Uniforms, Company Vehicle, Laptop, Phone, PPE, weekly pay and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Parts Warehouse Associate for our Parts Center in Virginia Beach, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

To provide Damuth's 5-Star experience to internal and external clients by meeting client needs and commitments through processing internal and external orders. Primary responsibility for loading and unloading of inventory, warehouse administration, showroom stocking and merchandising. May also be responsible for freight deliveries via truck.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENCES, REGISTRATIONS

• Required- Valid Drivers License with an excellent driving record

• Preferred- Forklift operation certification

  EDUCATION AND EXPERIENCE

• Required- High school diploma or equivalent

• Required- Warehouse and delivery experience

• Preferred- Hazardous Materials shipping experience

  SPECIAL SKILLS

• Working knowledge of Windows and Microsoft Word

• Experience with order entry and inventory management software a plus

• Able to drive delivery trucks including a 24' box truck

• Ability to work individually and in a fast paced team environment

• Excellent communication skills

• Detail oriented

  Other Requirements

• Ability to pass drug screening.

• Mobility within the office.

• Ability to regularly lift and move 25 pounds, frequently lift and move 50 pounds and occasionally lift and move more than 100 pounds.

• Willing to travel locally as required.

• Able to prove U.S. Employment eligibility.

• Ability to communicate with others both written and orally.

• Position requires long periods of driving and forklift operation.

  A Day in the Life

• Load and unload shipment of parts, supplies, and equipment as needed.

• Check in stock and verify against vendor documents.

• Enter receipts for verified stock in company computer system.

• Put up received stock in warehouses and showrooms.

• Perform inventory counts as directed by Team Leader.

• Package and ship hazardous materials per DOT regulations.

• Conduct deliveries of HVAC parts, equipment, and supplies to internal and external customer locations.

• Maintain company equipment (trucks and forklifts).

• Possess knowledge of the Trane equipment.

• Determine best method to resolve problems to ensure customer satisfaction and adherence to company policies.

• Provide proactive salesmanship skills in terms of add-on sales to customers.

• Flexibility to work overtime/weekends, as required.

• Responsible for warranty processing on Trane OEM equipment.

• Learn to respond to customer's inquiries, questions, or complaints regarding products or services.

  What Sets Us Apart

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Service Resource Coordinator for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

To provide excellent coordination of all scheduled and emergency service calls. Responsible for delivering Damuth's 5-Star Experience to internal and external customers. To provide prompt, positive, and professional interactions to interoffice personnel and Service Technicians at all times.

Essential Duties & Responsibilities include the following. Other duties may be assigned.

• Coordinates and schedules all service work for maintenance, quoted work, time and material, warranty, start-ups, emergency calls, training, meetings, on-call and any other as directed activities.

• Ensures that all calls are properly entered in the software system.

• Ensures all field schedules are updated and properly maintained, including Graphical Schedule Board.

• Ensures proper information is obtained and entered for all service calls.

• Ensures proper information is provided to the service mechanics to achieve proper execution, maximize utilization and deliver superior customer satisfaction.

• Follow up on procurement of needed materials and supplies.

• Reviews documentation from service mechanics, vendors and customers to ensure proper filing, accounts payable, cost moves, and billing are completed in a timely manner.

• Reviews all tasking and open work orders to ensure timely and required work is performed.

• Provide proactive follow up with customers, service mechanics and interoffice to ensue outstanding issues are resolved and all commitments and expectations are met or exceeded.

• Works with service technicians, mangers and /or supervisors to resolve issues / problems in the field and helps provide solutions to improve on-going procedures.

• Prioritizes workload and request to ensure customer and employee satisfaction are delivered.

• Approves and process payroll for Service Technicians.

• Issue purchase orders for job materials

• Perform monthly billing journal review of open calls to confirm work status.

• Backup paperwork for calls to include customer PO, emails, request for service, estimates, proposals, etc.

  Qualifications

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education & Experience

• Required - High School Diploma or equivalent

• Preferred - Bachelor's degree. Technical school or Associates degree.

• Required - 2 years of experience in dispatch coordination and customer service call handling in a fast paced, high-volume environment in a related technical industry

• Required - 2 years of experience working in a professional office environment

• Preferred - HVAC industry experience

• Preferred - 3 years prior Service Coordination experience in the HVAC industry

• Preferred - Background in Business Administration

Special Skills

• Required - Ability to multi-task in high-stress situations.

• Required - Ability to communicate effectively in person, by phone and through written communication.

• Required - Exceptional customer service skills

• Required - Mature, credible and comfortable in dealing with customers and vendors.

• Required - Strong organizational skills

• Required - Proficiency with use of the telephone and voice mail, the computer, and other office equipment.

• Required - Strong computer skills

• Required - Proficiency with Microsoft Office / Word / Excel / Access

• Required - Ability to write reports, business correspondence, and procedure manuals

• Required - Ability to effectively present information and respond to questions from customers, field technicians, and supervisors.

  Other Requirements

• Required - Ability to pass drug screening.

• Required - Ability to pass formal background check.

• Required - Able to prove U.S. Employment eligibility.

• Required - Willing to travel locally as required.

• Required - Flexibility to work overtime/weekends, as needed.

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/ Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

  Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability Insurance (Company Paid)

• Paid Time Off (Sick and Vacation Time)

• Short and Long Term Disability (Company Paid)

• Maternity and Paternity Leave

• Jury Duty Pay

• Bereavement Leave

• 401(k) and Profit Sharing Plan

• ...and more!

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Sales Engineer for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Required - Bachelor's degree in engineering from four-year college or university and completion of the Trane graduate training course; or equivalent combination of education and experience.

• Required - Experience in the HVAC field / experience in the HVAC Sales field.

  Special Skills

• Required- Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

• Required- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

• Required- Ability to write speeches and articles for publication that conform to prescribed style and format.

• Required- Ability to effectively present information to top management, public groups, and/or boards of directors.

• Required- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.

• Required- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Required- Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Required- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

  Certificates, Licenses & Registrations

• Required- Valid Driver's License and good driving record

  Other Requirements

• Required- Ability to pass drug screening

• Required- Ability to pass formal background check

• Required- Able to prove U.S. Employment eligibility

• Required- Willing to travel locally as required

• Required- Regular travel requirements with occasional overnight stays

• Required- Flexibility to work overtime/weekends, as needed

  Essential Duties & Responsibilities include the following:

  *Other duties may be assigned.

• Designs and sells integrated HVAC systems.

• Collects, organizes, and assembles data for reports, presentations and/or special projects.

• Responds to customer needs by identifying systems, products, generating quotes and closing orders.

• Communicates order changes to customers.

• Develops multiple relationships with key players in the customer's organization, including project managers, project engineers, construction, financial, and purchasing personnel.

• Assists customers in answering technical questions on HVAC systems, Trane products, and system application alternative, BAS, installation, operation, maintenance, and problem resolution.

• Conducts price estimates and quotations for projects.

• Conducts customer visits and customer events to build relationships with key accounts.

• Monitors and tracks quoted projects and current orders.

• Manages plan and specification takeoffs, selection, pricing, and bidding.

• Conducts formal presentations and training sessions with customer groups.

• Observes the Trane Company's conditions and business conduct policies when securing business in the marketplace.

• Flexibility to work overtime/weekends, as required.

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking an HVAC Service Technician for the Peninsula.

Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work since 2011.

Education & Experience

• Required- Associate's Degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning and two (2) years related experience; or equivalent combination of education and experience.

• Required- Universal CFC card (exception made for entry level technicians)

• Preferred- Ability to read and comprehend blueprints and electrical schematics

• Preferred- Building Automation System experience

• Preferred- Journeyman's card

  Other Requirements

• Ability to pass drug screening

• Ability to pass formal background check

• Ability to prove U.S. Employment eligibility

• Required - Valid Driver's license and good driving record required

• Mobility within the office and on jobsite, including ability to climb ladders.

• This position may require the incumbent to work at healthcare facilities, K-12 and higher educational facilities, military installations, industrial facilities, and/or commercial office buildings.

  A Day in the Life:

  With safety being top priority, service technician will be responsible for operating, repairing, and maintaining equipment including: HVAC equipment, building control system, systems involving electric and pneumatic air flow, water flow, gas/electric heating and cooling equipment, boilers, valves, apparatus and lines used in the distribution of heated, chilled or processed water, building automation system, variable frequency drive units, and computerized Maintenance Management System.

• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.

• Identifies, analyzes, diagnoses, and repairs systems and products.

• Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.

• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.

• Maintains equipment by inspecting for signs of wear.

• Represents the company by serving as a direct customer contact.

• Assists in ordering parts to order for repairs and timeliness of need

• Documents work electronically on each job daily, to include progress, duration; and maintaining files and reports submitting in a timely manner.

• Records parts, material, labor, subs and other cost data per assignment and returns unused resources.

• Read and interpret product specifications and have experience in working with building specifications, drawings and designs.

• Flexibility to work overtime/weekends as necessary.

  Customer Service

• Provide the Damuth 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.

• Return all customer inquiries within 24 hours. Answer customer calls and e-mail quickly, thoroughly and, pleasantly. Communicate with customers in a friendly, professional, and patient manner

• Perform all duties with the goal of building and maintaining long-term customer relationships

• Immediately address any customer's concern. Request the involvement of other Company personnel as required. Notify Team Leader of any major concerns and the action taken to resolve it

• Never say or act as though something is not your job

  What Differentiates Us

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer continual technical training.

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, uniforms, PPE, laptop, smart phone, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Fleet & Sub-Contractor Coordinator for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

To provide Damuth's 5-Star Experience to internal and external customers by meeting customer needs and commitments. This role will identify, assess, and prioritize risks by managing fleet maintenance records and registrations, along with prequalification of Subcontractors to ensure compliance with laws and regulations.

Essential Duties and Responsibilities *Other duties may be assigned.

Manage Company Fleet

• Manage acquisition of fleet assets including supply chain evaluation, developing replacement strategy to achieve most economical vehicle life, and communication with all parties/vendors (external & internal) involved.

• Manage disposal of fleet assets to achieve maximum return on investment, ensure removal of vehicle from insurance coverage; notifications to state & local agencies (DMV & local tax department); follow up for eligible reimbursements/refunds.

• Coordinate vehicle assignments/deployments & items needed for new hires & vehicle changes.

• Maintain & update fleet procedures as needed; develop fleet/vehicle training content & distribute to associates/post in company resource locations.

• Ensure vehicle documentation is renewed (i.e., DMV registrations, insurance, etc.) and distribute to associates as needed.

• Set up new vehicles in appropriate databases/systems (i.e., Fleet Maintenance vendor, WEX Fuel program, EZ Pass, etc.)

• Coordinate vehicle changes/transfers/departures, including updating internal databases/systems, vehicle numbering changes, updating vendor databases & communicate changes to internal team.

• Inspect/assess vehicles (including those returned by departed associates/resulting from position changes) to assess mechanical condition and cleanliness meet Damuth standards. Ensure vehicles are cleaned/ready for re-deployment.

• Monitor/manage & assist as needed with Damuth vehicle appearance requirements for items i.e., graphics & hub caps; order hub caps for drivers as needed. Periodic review of virtual inspections submitted via FormsPro.

• Review fleet maintenance vendor requests for repair authorization; review & approve monthly invoices for repairs.

• Assist drivers as needed with items such as glass repairs & unusual maintenance situations/requests.

• Review & approve monthly fleet fuel invoices

• Review, code & approve vehicle tax bills as needed.

• Monitor vehicles overdue for maintenance to ensure driver compliance with Damuth maintenance requirements.

• Manage spare fleet & track/assign required maintenance i.e., State inspections, oil changes, etc.

• Manage/monitor vehicle recalls (distribute to drivers & follow up to ensure necessary follow up & completion by driver).

• Manage/maintain GPS database to ensure vehicles, drivers & locations are current.

• Create and maintain reports and metrics as needed by leadership to evaluate fleet driving trends.

• Maintain Fleet Policy & points program, in conjunction with HR.

• Manage vehicle accident claims, including obtaining required information to report claim to insurance carrier, repairs completed, and monitor claim status.

  Manage compliance of Subcontractors

• Distribute qualification packages, receive completed packages, review and document gaps in submissions for all subcontractor packages.

• Communicate with subcontractors and project teams regarding the status of documentation required and open issues with documentation submitted for review.

• Obtain an understanding of subcontractor scope to help evaluate manage risk.

• Ensure Subcontractor status is current and up to date.

• Review Certificate of Insurance submitted by Subcontractors.

• Manage Subcontractors COI's.

  Qualifications

  Education and Experience

• Required - High School diploma or equivalent

• Preferred - BA/BS in business field or other related degree

• Preferred - Minimum 2 years of relevant experience; including experience managing fleet programs, regular vehicle maintenance requirements, inventory methods and procedures.

• Required - Proficiency in MS Office software applications, specifically Word and Excel

• Required - Excellent math, analytical, and problem resolution skills.

• Required - Excellent proofreading and editing skills.

• Required - Detail oriented with strong organizational skills.

• Required - Ability to communicate both written and orally.

• Required - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.

• Required - Ability to write reports, business correspondence, and procedure manuals.

• Required - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  Physical Requirements

• While performing the duties of this job, the employee is regularly required to talk and hear, walk, sit, and use hands to operate computer keyboard and telephone.

• The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel or crouch.

• The employee may frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

  Other Requirements

• Required - Ability to pass drug screening

• Required - Ability to pass formal background check

• Required - Able to prove U.S. Employment eligibility

• Required - Willing to travel locally as required

• Required - Flexibility to work overtime/weekends, as needed

  Work Environment

• This position works in a typical office environment

• The noise level in the work environment is usually moderate

• This position may visit customer job sites periodically

• In addition to office environments at these sites, these visits may require access to other environments with higher noise or may involve ability to climb ladders.

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/ Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

  Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability Insurance (Company Paid)

• Paid Time Off (Sick and Vacation Time)

• Short and Long Term Disability (Company Paid)

• Maternity and Paternity Leave

• Jury Duty Pay

• Bereavement Leave

• 401(k) and Profit Sharing Plan

• ...and more!

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Parts Account Manager for our office in Newport News, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

To provide Damuth's 5-Star Experience to internal and external customers by developing new Client relationships and strengthening the existing client base to ensure maximum account penetration and client retention. To sell and promote the products and services of Trane HVAC Parts and Supplies.

Essential Duties and Responsibilities include the following: *Other duties may be assigned.

• Function as a sales representative and liaison between clients and the office.

• Visit and support client accounts.

• Perform analysis on client needs and uses.

• Ascertain current market opportunities.

• Focus on increasing sales to existing assigned accounts.

• Look for new accounts.

• Establish systematic client contact to provide ongoing information.

• Review and provide feedback on client support programs (i.e. Comfortsite).

• Identify client problems and/or needs and recommend solutions.

• Research and provide competitive parts sales data to parts leadership.

• Maintain client data files.

• Create and maintain territorial listing noting classification of customer and frequency of calls (Microsoft Outlook).

• Attend sales meetings and report sales activity, account development, and upcoming itinerary.

• Maintain records of quotas, sales, customer information, and requests by updating data with Parts Leader.

• Possess knowledge of Trane and other product lines to be able to demonstrate and discuss with clients.

• Provide backup support for inside sales.

• Make new product presentations and sales presentations.

• Achieve monthly and yearly sales and gross margin goals.

• Develop and demonstrate use of client action plan to identify the long term, mutual support requirements for a strong and profitable partnership.

• Develop relationships with more than one key player in each account.

• Flexibility to work overtime/weekends, as required.

• Regular travel requirements with some overnight travel

  Qualifications

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education and Experience

• High school diploma or equivalent- required

• Associates degree or experience in professional sales (2 years) preferably in the wholesale or HVAC field- preferred

• Previous inside or counter sales experience in wholesale distribution- preferred

  Special Skills

• Good computer skills with working knowledge of Microsoft Office

• Excellent verbal and written communication skills

• HVAC technical knowledge a plus

• Planning, Spreadsheet and Database skills

• Professional demeanor

• Must have the ability to identify and provide solutions to our client's needs

  Physical Requirements

• Ability to pass drug screening

• Mobility within the office and on the job site

• Willing to travel overnight up to 5%

• Able to prove U.S. Employment eligibility

• Ability to regularly lift and move 10 pounds, frequently lift and move 25 pounds and occasionally lift and move more than 50 pounds

• Valid Drivers license and excellent driving record required

• Ability to communicate with others both written and orally

• Position requires long periods of standing at the counter and long periods of sitting while operating a motor vehicle

  Work Environment

• This position works in a variety of environments; from inside office to outdoors, mechanical / equipment rooms and industrial work environments. Frequent outdoor travel is required to visit clients.

• The noise level in the work environment is usually moderate.

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/ Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

  Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability Insurance (Company Paid)

• Paid Time Off (Sick and Vacation Time)

• Short and Long Term Disability (Company Paid)

• Maternity and Paternity Leave

• Jury Duty Pay

• Bereavement Leave

• 401(k) and Profit Sharing Plan

• ...and more!

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking an Account Developer for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

To provide Damuth's 5Star Experience to internal and external customers within three key capacities:

• Unassigned / Core Accounts

  Major responsibilities will be to perform regular check-in phone calls with our clients and share any opportunities or issues with the appropriate Damuth associate and/or team. This role will also work closely with Damuth Trane Service Operations, Sales specialists, Marketing, and Sales Leadership

• New Account Development

  To market and sell comfort solutions to new to Damuth building owners, to develop client relationships and to team with Vertical Market Team Leaders. Primary responsibilities are to increase revenues by developing new relationships, follow up on sales opportunities, generate quotes and obtain orders from prospects.

• Legacy BAS

  Work directly with BAS Market Team Leaders. To develop, maintain and convert legacy BAS sites. Primary responsibilities are to increase revenues by developing new relationships through controls.

  Requirements

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education and Experience

• Required- Bachelor's degree in Business, Marketing, Engineering, or related field

• Required- Minimum 3 years' experience in professional business environment; or equivalent combination of education and experience

• Preferred- Previous sales experience

• Required- Strong computer skills including experience in Microsoft Office and Access

• Required- Strong communication skills, phone etiquette, and interpersonal skills

• Preferred- Knowledge of mechanical systems

  Language Skills

• Required - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Required - Ability to write reports, business correspondence, and procedure manuals.

• Required - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  Certificates, License and Registrations

• Required - Valid Driver's License and good driving record

• Required - Reliable personal transportation

• Required - Ability to operate a motor vehicle & drive distances anywhere within the Damuth Trane territory

  A Day in the Life

• Call on commercial HVAC business opportunities, including CORE / NEW / BAS

• Account development for existing accounts to include cold and warm calls.

• Client interactions to include a new prospect, previous and/or existing and legacy controls customers with 25 interactions per week.

• Learning and deploying the Sandler Sales Process in territory growth

• Documents each sales opportunity using the Sandler Submarine in CRM

• Focused on the sale of Service Agreements & BAS

• Facilitate the Service Agreement Renewal process

• Communicate regularly with Service Team Leaders.

• Perform a daily review of the Service Call report to determine if there are any follow up actions or opportunities.

• Qualify any new unassigned opportunities in CRM.

• Work with Account Managers on any new opportunities and assist when help is needed to track down equipment information.

• Assist with backup for other team members.

• Work with Sales Leaders on multiple teams as needed when qualifying unassigned owner projects with Damuth Trane clients (Goal: minimize channel conflict).

• Enter sales leads into CRM that are generated through your actions (core accounts or no one assigned)

• Communicate with Sales and Operations leadership about any problems or issues our clients are having with our work, our staff, or our processes. If appropriate, enter information in CRM.

• Monthly review of accounts with Direct Sales Team Leader &/or Business Team Leader.

• Regularly Attends Vertical Market Organizations meetings/events- IFMA, BOMA, HRACRE, VSHE, etc.

• Develops relationships, establishes trust, and identifies/qualifies opportunities with unassigned building owners.

• Prospects new customers utilizing the NSS bid list, machine history file, start-up reports, BAS installation list, and press announcements.

  What Sets Us Apart

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Building Automation System (BAS) Service Technician.

Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

A Day in the Life:

To provide the Damuth 5-Star Experience to internal and external customers by meeting customer needs and commitments through the overall performance and execution of BAS service agreements, BAS retrofit projects, and system service. Develop customer relationships with building owners, work in coordination with the BAS service team leader and direct sales team in developing system solutions, and increasing the BAS service agreements.

• Perform remote site analysis via modem or web access on servicing products and equipment.

• Maintain client relations and deliver world class client service

• Respond to trouble calls and work with minimal assistance to diagnose and repair

• Perform warranty work to include attending warranty hand-off meetings when needed, may be required to visit warranty sites.

• Assist with development of solutions.

• Fulfill contract obligations effectively and efficiently

• Responsible for completing and turning in all service reports and inspection sheets in a timely manner.

• Maintain company vehicle cleanliness, tools and safety equipment.

  EDUCATION and/or EXPERIENCE

• Preferred - Associate's degree or equivalent from two-year college or technical school and 5 years of experience in control systems; or equivalent combination of education and experience

• Required - Proficiency with MS Word, Excel, and AutoCAD beneficial

• Preferred - Experience with HVAC systems and controls troubleshooting

• Preferred - Familiarity with Trane Tracer Summit Architecture

  Other Requirements

• Ability to pass drug screening

• Ability to pass formal background check

• Ability to prove U.S. Employment eligibility

• Required - Valid Driver's license and good driving record required

• Mobility within the office and on jobsite

  What Differentiates Us

• We provide the Damuth 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

EOE including Disability/Vets, Drug Free Workplace

EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking an HVAC Service Technician for the Southside of Hampton Roads (Chesapeake, Suffolk, Portsmouth, Norfolk, Virginia Beach, Northeast NC).

Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work since 2011.

Education & Experience

• Required- Associate's Degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning and two (2) years min related experience; or equivalent combination of education and experience.

• Required- Universal CFC card (exception made for entry level technicians)

• Preferred- Ability to read and comprehend blueprints and electrical schematics

• Preferred- Building Automation System experience

• Preferred- Journeyman's card

  Other Requirements

• Ability to pass drug screening

• Ability to pass formal background check

• Ability to prove U.S. Employment eligibility

• Required - Valid Driver's license and good driving record required

• Mobility within the office and on jobsite, including ability to climb ladders.

• This position may require the incumbent to work at healthcare facilities, K-12 and higher educational facilities, military installations, industrial facilities, and/or commercial office buildings.

  A Day in the Life:

  With safety being top priority, service technician will be responsible for operating, repairing, and maintaining equipment including: HVAC equipment, building control system, systems involving electric and pneumatic air flow, water flow, gas/electric heating and cooling equipment, boilers, valves, apparatus and lines used in the distribution of heated, chilled or processed water, building automation system, variable frequency drive units, and computerized Maintenance Management System.

• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.

• Identifies, analyzes, diagnoses, and repairs systems and products.

• Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.

• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.

• Maintains equipment by inspecting for signs of wear.

• Represents the company by serving as a direct customer contact.

• Assists in ordering parts to order for repairs and timeliness of need

• Documents work electronically on each job daily, to include progress, duration; and maintaining files and reports submitting in a timely manner.

• Records parts, material, labor, subs and other cost data per assignment and returns unused resources.

• Read and interpret product specifications and have experience in working with building specifications, drawings and designs.

• Flexibility to work overtime/weekends as necessary.

  Customer Service

• Provide the Damuth 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.

• Return all customer inquiries within 24 hours. Answer customer calls and e-mail quickly, thoroughly and, pleasantly. Communicate with customers in a friendly, professional, and patient manner

• Perform all duties with the goal of building and maintaining long-term customer relationships

• Immediately address any customer's concern. Request the involvement of other Company personnel as required. Notify Team Leader of any major concerns and the action taken to resolve it

• Never say or act as though something is not your job

  What Differentiates Us

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer continual technical training

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Parts Warehouse Associate for our Parts Center in Virginia Beach, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

To provide Damuth's 5-Star experience to internal and external clients by meeting client needs and commitments through processing internal and external orders. Primary responsibility for loading and unloading of inventory, warehouse administration, showroom stocking and merchandising. Also responsible for freight deliveries via truck.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENCES, REGISTRATIONS

• Required- Valid Drivers License with an excellent driving record

• Preferred- Forklift operation certification

  EDUCATION AND EXPERIENCE

• Required- High school diploma or equivalent

• Required- Warehouse and delivery experience

• Preferred- Hazardous Materials shipping experience

  SPECIAL SKILLS

• Working knowledge of Windows and Microsoft Word

• Experience with order entry and inventory management software a plus

• Able to drive delivery trucks including a 24' box truck

• Ability to work individually and in a fast paced team environment

• Excellent communication skills

• Detail oriented

  Other Requirements

• Ability to pass drug screening.

• Mobility within the office.

• Ability to regularly lift and move 25 pounds, frequently lift and move 50 pounds and occasionally lift and move more than 100 pounds.

• Willing to travel locally as required.

• Able to prove U.S. Employment eligibility.

• Ability to communicate with others both written and orally.

• Position requires long periods of driving and forklift operation.

  A Day in the Life

• Load and unload shipment of parts, supplies, and equipment as needed.

• Check in stock and verify against vendor documents.

• Enter receipts for verified stock in company computer system.

• Put up received stock in warehouses and showrooms.

• Perform inventory counts as directed by Team Leader.

• Package and ship hazardous materials per DOT regulations.

• Conduct deliveries of HVAC parts, equipment, and supplies to internal and external customer locations.

• Maintain company equipment (trucks and forklifts).

• Possess knowledge of the Trane equipment.

• Determine best method to resolve problems to ensure customer satisfaction and adherence to company policies.

• Provide proactive salesmanship skills in terms of add-on sales to customers.

• Flexibility to work overtime/weekends, as required.

• Responsible for warranty processing on Trane OEM equipment.

• Learn to respond to customer's inquiries, questions, or complaints regarding products or services.

  What Sets Us Apart

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a BAS Project Technician.

Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

A Day in the Life:

Provide Damuth's 5-Star Experience to internal and external customers. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction. This position will require you to program, commission, diagnose, and repair BAS control systems. You will utilize knowledge of electronics, direct digital controls, airflow, hydronics, refrigeration theory and control techniques. Serve as technical resource to operations and sales teams as required.

• Use of a variety of hand tools and instruments for installation of controls systems.

• Interpret control drawings, plans, and specifications to ensure accurate installation, assembly, testing, and programming of controls systems.

• Assist all other BAS Project Technicians with tasks as requested.

• Actively participate in training programs to improve technical knowledge and maintain current technical proficiency as new controllers are introduced.

• Update as-built drawings for the engineering group as required.

• Complete assigned work in time prescribed and in accordance with established standards.

• Consistently execute assigned projects within budgeted time, providing documentation as necessary

• Execute SPD and warranty repairs completing all required documentation as requested.

• Maintain assigned stock of inventory, company equipment, and document all related activities.

• Support the execution of SPD and warranty repairs as requested.

• Coordinate activities on projects as assigned using appropriate methods and established standards for communication.

• Document work by completing paperwork on each job and maintaining files as required.

• Record parts, material, labor, and other cost data per assignment and return unused resources.

• Regular travel requirements with occasional overnight stays. (2 %)

• Flexibility to work overtime/weekends, as projects require.

• Responsible for sharing learning gained by attendance in offsite training classes Damuth associates who can benefit from the learning. This should be in presentation format and delivered within two weeks of returning from any training class.

  Education & Experience

• Required - High School Diploma or equivalent

• Required - Associate's degree or equivalent from 2-year college or technical school

  Technical Knowledge Requirements

• Basic electrical troubleshooting skills.

• Lock out / tag out procedures.

• Analog and Binary function using industry standard terms.

• Troubleshoot basic controls circuits including starters, safety shutdowns and typical HVAC systems.

• PID loops and device scaling for typical control applications.

• Basic refrigeration cycle.

• Air Handler and Rooftop Unit construction in VAV and constant volume applications.

• General pumping and fluid system application.

• Control valve and damper wiring used in commercial HVAC applications.

• Basic automation system topologies.

• Identify and explain basic application of Trane controllers available to construct an automation system.

  Physical Requirements

• Required - Ability to pass drug screening.

• Required - Mobility within the office and on job site.

• Required - Ability to lift and carry up to 50 pounds regularly, and occasionally lift and/or move up to 100 pounds.

• Required - Willing to travel locally.

• Required - Able to prove U.S. Employment eligibility.

• Required - Valid Driver's license and good driving record.

  Work Environment

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position works in a typical office environment with frequent visits to job sites which includes outdoor work and work in mechanical/equipment rooms.

• During the job site visits, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; extreme heat; risk of electrical shock and vibration.

• The noise level in the work environment is usually loud.

  What Differentiates Us

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer an excellent benefits package with associates' interests in mind (Medical, Dental, Vision, Company paid Life Insurance, Company paid Short-Term and Long-Term disability, 401k Contribution, Paid Parental Leave, Tuition Reimbursement, Uniforms, Company Vehicle, Laptop, Phone, PPE, weekly pay and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Warranty & Start Up Specialist for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia for twelve consecutive years; 2011 through 2022.

Normal Hours: 8:00 a.m. - 5:00 p.m., Monday-Friday

Primary Role:

To provide Damuth's 5-Star Experience to internal and external customers by providing accurate Start Up & Warranty management along with role backup for several areas in the Service Operations group.

Essential Duties & Responsibilities include the following: *Other duties may be assigned.

Startups

• Obtain submittals and IOM's upon request for startup and save to our Microsoft team site for use by Service Technicians

• Use startup calls generated by Resource Coordinator. When necessary, create the startup call using Key2Act (GP or Great Plains) and Doclink. Startup call to include quote for startup services, equipment list, field reports, startup logs, e-mail communications, billing information and warranty certificate.

• Ensure that client invoices are processed accurately, and all special instructions are followed

• Startup Management:

• Scheduling: To be accomplished through coordination with Resource Coordinators and Service Team Leaders, as required

• Communication - External: Provide client/customer email with startup date and our requirements, equipment check sheets, forms required by law or our vendors/manufacturers (ASHRAE)

• Communication - Internal: Email startup notification to Sales Engineer, Project Coordinator, Marketing Team Leader, Account Manager, Account Coordinator, Resource Coordinator, Area Service Team Leader, BAS Associates (if applicable), Center of Excellence, Clint Damuth, Service Business Process Leader, Service Operations Team Leader

• Startup package to be provided for the Service Technician performing startup via e-mail. Startup package provided on our team site under the startup name. Include any pertinent internal documentation that would be beneficial to the Technician.

• Proof all vendor purchase orders to ensure they have been entered/matched by Finance

• Invoice upon startup completion

• Prepare a warranty letter upon completion of startup and provide to the client, upon request. Letter to contain model/serial numbers, startup date and warranty end date. Email warranty letter to System Solutions Sales Engineer, Project Coordinator and customer/client in a timely manner.

• Prepare and distribute training manuals (to consist of IOMs, submittals, etc.), as needed.

  Warranty Management

• Enter equipment (based on startup log) and warranty information (based on submittal) by piece of equipment in designated fields in Key2Act

• Send ancillary equipment start up logs to the appropriate vendor to activate the warranty period, if applicable. (i.e. ABB, Data Aire, etc.)

• Work with ancillary vendors for warranty coverage when failures occur within the vendors warranty period.

• Distribute to field technicians' updates to ancillary equipment warranty processes, as needed.

• Communicating with technicians and Trane Parts Center associates to verify WCR's (warranty credit request) are submitted, parts have been returned and credits have been issued.

• Obtain approvals (i.e. email pre-approvals), if needed, from the technician or STL and Doclink to the service call.

• Review of daily service call report for potential warranty calls setup incorrectly to service warranty, TM, or to the client contract. Make changes and notify technician/resource coordinator.

• Verify submittal warranty and warranty listed in WMS match and are accurate.

  SPD/Extended Warranty/Concession Claims

• Process labor/warranty claims entry in WMS (warranty management system and/or Falcon) and invoicing weekly through the Key2Act system.

• Review billing journal on a weekly basis for completed SPD, ESW and VW warranty type calls

• Review field reports to verify SPD/warranty, model and serial numbers and problem description

• Validate technician time posted in the call matches the time indicated in the field report prior to claim filing.

• Verify that all vendor invoices have zero totals and if not, research their validity (possible parts not covered under warranty should be entered with the Trane claim.) Request credits on warranty items billed against call. File claims with Trane. Track Trane claims for status approval and amount approved and paid. Invoice when claim has been paid by Trane so there is a reflection in Accounts Receivable for all claims filed

  Backup for Resource Coordination

• Coordinate and schedule all service work for maintenance, quoted work, time and material, warranty, start-ups, emergency calls, training, meetings, on-call and any other-directed activities.

• Ensure that all calls are properly entered in the dispatch software system

• Ensure all field schedules are updated and properly maintained.

• Ensure proper information is obtained and entered for all service calls.

• Provide oversight for procurement of needed materials and supplies.

• Provide proactive follow up with customers, service technicians and interoffice to ensue outstanding issues are resolved and all commitments and expectations are met or exceeded.

• Work with internal associates to resolve issues / problems in the field and helps provide solutions to improve on-going procedures.

• Approve and process payroll for Service Technicians.

• Issue purchase orders for job materials

• Manage open call list

  Customer Service

• Provide Damuth's 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.

• Return all customer inquiries within 24 hours. Answer customer calls and e-mail quickly, thoroughly and, pleasantly. Communicate with customers in a friendly, professional, and patient manner.

• Perform all duties with the goal of building and maintaining long-term customer relationships.

• Immediately address any customer's concern. Request the involvement of other Company personnel as required. Notify Team Leader of any major concerns and the action taken to resolve it.

• Never say or act as though something is not your job.

  Education & Experience

• Required- High School diploma or equivalent

• Required- Minimum of 2 years' experience working in a professional office environment

• Preferred- 2-3 years' experience in mechanical dispatch coordination and customer service call handling in a fast paced, high-volume environment.

• Preferred- Background in Business Administration

• Required- Strong organizational skills

• Required- Exceptional customer service skills

• Required- Strong computer skills; Microsoft Word, Outlook, Access, Excel (Excel skills require intermediate proficiency in pivot tables and macros with advanced skills in formula usage)

  Special Skills

• Ability to multi-task in high-stress situations.

• Ability to communicate effectively in person, by phone and through written communication.

• Comfortable working with clients and vendors.

• Able to write reports, business correspondence, and procedure manuals

• Able to effectively present information and respond to questions from clients, field technicians, and supervisors.

• Able to maintain confidentiality

  Certificates, Licenses & Registrations

• Required- Valid Driver's License and good driving record.

• Required- Reliable personal transportation.

  What Sets Us Apart

• We provide the Damuth 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.

• We have been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

• We want to do all we can to maintain the health of our community and continue to improve the living conditions.

• We offer an excellent benefits package with associates' interests in mind (medical, dental, vision, company paid life insurance, company paid short-term and long-term disability, 401k contribution, paid parental leave, tuition reimbursement, and more!)

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Service Resource Coordinator for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

To provide excellent coordination of all scheduled and emergency service calls. Responsible for delivering Damuth's 5-Star Experience to internal and external customers. To provide prompt, positive, and professional interactions to interoffice personnel and Service Technicians at all times.

Essential Duties & Responsibilities include the following. Other duties may be assigned.

• Coordinates and schedules all service work for maintenance, quoted work, time and material, warranty, start-ups, emergency calls, training, meetings, on-call and any other as directed activities.

• Ensures that all calls are properly entered in the software system.

• Ensures all field schedules are updated and properly maintained, including Graphical Schedule Board.

• Ensures proper information is obtained and entered for all service calls.

• Ensures proper information is provided to the service mechanics to achieve proper execution, maximize utilization and deliver superior customer satisfaction.

• Follow up on procurement of needed materials and supplies.

• Reviews documentation from service mechanics, vendors and customers to ensure proper filing, accounts payable, cost moves, and billing are completed in a timely manner.

• Reviews all tasking and open work orders to ensure timely and required work is performed.

• Provide proactive follow up with customers, service mechanics and interoffice to ensue outstanding issues are resolved and all commitments and expectations are met or exceeded.

• Works with service technicians, mangers and /or supervisors to resolve issues / problems in the field and helps provide solutions to improve on-going procedures.

• Prioritizes workload and request to ensure customer and employee satisfaction are delivered.

• Approves and process payroll for Service Technicians.

• Issue purchase orders for job materials

• Perform monthly billing journal review of open calls to confirm work status.

• Backup paperwork for calls to include customer PO, emails, request for service, estimates, proposals, etc.

  Qualifications

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education & Experience

• Required - High School Diploma or equivalent

• Preferred - Bachelor's degree. Technical school or Associates degree.

• Required - 2 years of experience in dispatch coordination and customer service call handling in a fast paced, high-volume environment in a related technical industry

• Required - 2 years of experience working in a professional office environment

• Preferred - HVAC industry experience

• Preferred - 3 years prior Service Coordination experience in the HVAC industry

• Preferred - Background in Business Administration

Special Skills

• Required - Ability to multi-task in high-stress situations.

• Required - Ability to communicate effectively in person, by phone and through written communication.

• Required - Exceptional customer service skills

• Required - Mature, credible and comfortable in dealing with customers and vendors.

• Required - Strong organizational skills

• Required - Proficiency with use of the telephone and voice mail, the computer, and other office equipment.

• Required - Strong computer skills

• Required - Proficiency with Microsoft Office / Word / Excel / Access

• Required - Ability to write reports, business correspondence, and procedure manuals

• Required - Ability to effectively present information and respond to questions from customers, field technicians, and supervisors.

  Other Requirements

• Required - Ability to pass drug screening.

• Required - Ability to pass formal background check.

• Required - Able to prove U.S. Employment eligibility.

• Required - Willing to travel locally as required.

• Required - Flexibility to work overtime/weekends, as needed.

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/ Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

  Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability Insurance (Company Paid)

• Paid Time Off (Sick and Vacation Time)

• Short and Long Term Disability (Company Paid)

• Maternity and Paternity Leave

• Jury Duty Pay

• Bereavement Leave

• 401(k) and Profit Sharing Plan

• ...and more!

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a Sales Engineer for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia for twelve consecutive years.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Required - Bachelor's degree in engineering from four-year college or university and completion of the Trane graduate training course; or equivalent combination of education and experience.

• Required - Experience in the HVAC field / experience in the HVAC Sales field.

  Special Skills

• Required- Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

• Required- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

• Required- Ability to write speeches and articles for publication that conform to prescribed style and format.

• Required- Ability to effectively present information to top management, public groups, and/or boards of directors.

• Required- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.

• Required- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Required- Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Required- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

  Certificates, Licenses & Registrations

• Required- Valid Driver's License and good driving record

  Other Requirements

• Required- Ability to pass drug screening

• Required- Ability to pass formal background check

• Required- Able to prove U.S. Employment eligibility

• Required- Willing to travel locally as required

• Required- Regular travel requirements with occasional overnight stays

• Required- Flexibility to work overtime/weekends, as needed

  Essential Duties & Responsibilities include the following:

  *Other duties may be assigned.

• Designs and sells integrated HVAC systems.

• Collects, organizes, and assembles data for reports, presentations and/or special projects.

• Responds to customer needs by identifying systems, products, generating quotes and closing orders.

• Communicates order changes to customers.

• Develops multiple relationships with key players in the customer's organization, including project managers, project engineers, construction, financial, and purchasing personnel.

• Assists customers in answering technical questions on HVAC systems, Trane products, and system application alternative, BAS, installation, operation, maintenance, and problem resolution.

• Conducts price estimates and quotations for projects.

• Conducts customer visits and customer events to build relationships with key accounts.

• Monitors and tracks quoted projects and current orders.

• Manages plan and specification takeoffs, selection, pricing, and bidding.

• Conducts formal presentations and training sessions with customer groups.

• Observes the Trane Company's conditions and business conduct policies when securing business in the marketplace.

• Flexibility to work overtime/weekends, as required.

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability/Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Job Detail

• Company:
  Damuth Trane

Job Description

Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2022) is seeking a BAS Remote Support Specialist for our office in Chesapeake, Virginia.

**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.

Primary Role

Provide support to internal and external customers through remote connectivity, diagnostics and digital service of BAS systems and Service Agreements. Review, prioritize and facilitate service responses to open alarm notifications for Active Monitoring agreements. Provide BAS Service Agreement clients with -help desk- support (help clients navigate their control systems for schedules and setpoint changes, password management, etc.). Provide remote BAS support for Damuth Service Technicians. Perform operation inspections and quarterly maintenance on remote service agreement customers. Assist with quoted building automation projects remotely.

The ideal candidate will be experienced in HVAC equipment systems (to include Chilled Water Systems, Unitary and Airside systems), Trane Building Automation Systems, DDC controls, operation and service delivery. The BAS RSS provides building systems expertise to both internal and external customers via remote connectivity with the goal of a faster response time, enhanced customer experience, without the added cost or delay of a -truck roll-. When a need for an on-site technician is identified, the BAS RSS shall provide a remote hand-off to the dispatched or assigned technician.

Essential Duties and Responsibilities *Other duties as may be assigned.

• Fulfill assigned BAS service contract obligations effectively and efficiently.

• Provide remote support for service agreement customers and internal staff.

• Utilize web access (Trane Connect) for secure connectivity.

• Coordinate and communicate with assigned BAS Technicians and Systems Specialists for remote support of Service Agreements and BAS installations.

• Perform scheduled remote preventative maintenance, inspections, digital site surveys, and remote service requests including modifications of system programming and database management as defined in the Service Agreement and assigned.

• Maintain correspondence with Resource Coordinators daily to include all customer site visit log-ins and assignment of billable hours to the appropriate service agreements.

• Desire to work in a collaborative environment to promote team and customer service goals.

• Flexibility to work up top 10% overtime as the business requires.

• Support Damuth technicians in diagnosing, troubleshooting, and development of solutions for any jobs or clients, as directed by the Service BAS Team Leader.

  Qualifications

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education and Experience

• Required - High School Diploma or equivalent.

• Preferred - Minimum 6 years of combined experience in Commercial HVAC Service, BAS installation or BAS Service

• Required - Minimum 2-years' experience with Trane Tracer Summit BCU and associated software tools (TGP, Rover, TU)

• Required - Minimum 2-years' experience with Trane Tracer SC and associated software tools

• Required - Minimum 2-years' experience use or service of Trane Unit Controllers

• Required - Ability and desire to stay current with new Trane BAS software and hardware

• Required - Ability and desire to stay current with evolving cyber security, firewalls and IT advancements

• Required - Strong internet search skills

• Desired - Experience with BACnet integration

• Desired - Experience with BAS Network architecture and network security firewalls and standards

• Required - Strong computer skills a must with working knowledge of:

• Basic Computer Networking

• Microsoft Office suite

• Windows OS

  Special Skills

• Required - a working knowledge of Trane software and connectivity tools:

• TIS Command Center and Trane Connect

• Tracer Summit

• Tracer TU

• Tracer SC

• Tracer SC

• • Tracer Ensemble

• Rover

• Techview

• Required - Must have excellent communication skills: Must be able to communicate effectively both within the Damuth organization as well as to Clients, both written and verbal.

• Required - Must have controls, HVAC, energy and Trane product and application knowledge.

• Required - Be able to work well with others including technicians, sales and management teams

  Certificates, Licenses & Registrations

• Required - Valid driver's license

  Physical Demands

• While performing the duties of this job, the employee is regularly required to talk and hear, walk, sit, and use hands to operate computer keyboard and telephone.

• The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel or crouch.

• The employee may occasionally need to lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

  Physical Requirements

• Required - Ability to communicate effectively with others both written and orally.

• Required - Able to work extended hours on occasions when required.

• Required - Able to lift and carry 50 pounds.

• Preferred - Mobility within the office and on job sites.

  Other Requirements

• Required - Ability to pass drug screening.

• Required - Ability to pass formal background check.

• Required - Able to prove U.S. Employment eligibility.

• Required - Willing to travel locally as required.

• Required - Occasion travel for training as required.

  How to Apply

  Go to the following website and apply online: http://www.damuth.com/careers/

  Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.

  Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.

  EOE including Disability /Vets, Drug Free Workplace

  EEO Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

  Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability Insurance (Company Paid)

• Paid Time Off (Sick and Vacation Time)

• Short and Long Term Disability (Company Paid)

• Maternity and Paternity Leave

• Jury Duty Pay

• Bereavement Leave

• 401(k) and Profit Sharing Plan

• ...and more!

Job Detail

• Company:
  Damuth Trane