Company Detail

Job Description

The Sales and Catering Coordinator will provide dual support to the Director of Sales, Director of Catering and General Manager. Responsibilities include the management of day to day work flow and administration, maintaining the quality of the Delphi database, coordinating booking information and reports and providing sales support.

• Perform administrative duties as needed for General Manager.

• Manage, monitor, process and track departmental expenses within budget in conjunction with the Sales Department

• Ensure on-going verification and reconciliation of room blocks between Reservations and Sales on a regular basis.

• Assist Director of Sales in maintaining and updating plan values in Delphi to include: Transient Protect, Group Room Budget (Rooms and Rates), and Minimum Acceptable Rate (MAR) and Sales Goals by Sales Manager.

• Monitor the GRC in Delphi and ensure Tentatives and Proposals do not stay on books past due dates

• Manage the actual pick up of group room blocks in Delphi - This would also include all adjustments

• Create and send letters, proposals, BEO's, e-mails and contracts to clients as directed by the sales team

• Perform all administrative duties as needed for Director of Sales and Director of Catering.

• Interface with and assist visitors and clients to the sales office as well as via phone and e-mail

• Ordering of office supplies for the sales department

• Extremely organized & is able to handle several projects & tasks simultaneously

• Assist Director of Sales prepare and distribute daily, weekly, monthly and quarterly sales reports.

• Ad hoc reports as requested

• Track and maintain the inventory of all collateral and marketing pieces. Proactively order replacements as needed

• Administrative duties including faxing, scanning, mail contracts, letters, creating and sending letters, proposals, e-mails and contracts to clients as directed by sales manager

• Responsible for turn-over process for DOS and DOC once a booking is definite and work with Reservations

• Processes all group sales contracts within 24 hours of receiving original, and ensures booking details are thoroughly communicated with Reservations and Operations.

• Prepare cover sheets, rooming lists and ASAP reports based on room blocks and customer information

• Coordinate advance deposits and payment of same and ensure assigned sales managers have collected per contract

• Check voicemail and email when sales team members are out of the office to ensure proper and timely follow up on all leads

• Manage incoming calls and inquiries and respond to as directed

SkillExcellent verbal and written communication skills, excellent customer service skills with vendors, clients, etc.

ExperienceKnowledge of Delphi and OnQ preferred

SkillExpert knowledge of Microsoft Office products; Excel, Word, Point and Outlook

ExperienceA good understanding of Sales and Conference Planning procedures

ExperienceKnowledge of a hotel structure and how all departments interact a plus

ID: 2022-4040

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

The Cook III prepares food in accordance with production requirements and standard recipes and is most often assigned to fry, pantry or salad station. The Cook III maintains a clean, sanitary and safe station at all times to ensure safe and quality products are delivered to guests. The successful Cook III will efficiently set-up assigned station, produce products consistent with quality standards and recipes, and have exemplary attendance.

Responsibilities of Gold Key|PHR hourly Associates:

• Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.

• Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.

• Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene

• Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company's service culture, -The Keys to Making it Right.-

• Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.

• Use your tools. Use the approved tools and checklists to complete assigned tasks.

• Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.

• Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.

• Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

• Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

• Other duties as assigned

Associate Responsibilities specific for this role and Department:

• Will be responsible for working the fry, pantry and salad stations.

• Must be able to produce and plate salads/pantry and fried items.

• Prepare food of consistent quality following recipe cards and production and portion standards.

• Start food items that are prepared ahead of time, making sure not to prepare over estimated needs.

• Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.

• Check pars for shift use, execute necessary preparation, freezer pull and line set up. Communicate any out-of stock items or possible shortages.

• Assist in setting up and stocking of buffet.

• Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.

• Assist in prep work of vegetables and condiments as required for the next shift.

• Maintain food & cleanliness standards to ensure that the highest quality products are consistently maintained.

• Perform routine maintenance & cleaning on line equipment.

• Manage time & station productivity according to the volume of business in assigned stations.

• Effectively set-up & produce a quality product from all stations in a manner adhering to health department & company standards.

• Can work in high stress & fast paced environment.

• Functions safely & efficiently under extreme kitchen heat conditions.

TypeQualification

EducationHigh school education or equivalent experience

ExperienceMinimum one year food service or related work

SkillAbility to operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill

EducationAble to read, write and speak basic English.

SkillAble to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

EducationAble to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

ExperiencePrefer at least 2 years experience working in a high volume kitchen

ID: 2022-4038

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 3401 Atlantic Avenue

Job Detail

• Company:
  Goldkey

Job Description

A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest's dining experience

Level One

+ + Know all aspects of the menu and daily specials.

• Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.

• Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.

• Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.

• Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.

• Anticipate guest needs, such as replenishing beverages & condiments.

• Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.

• Maintain station cleanliness & organization throughout shift.

• Complete all assigned opening, running, & closing side work.

TypeQualification

ExperienceMust be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages.

ExperiencePrevious high volume serving experience strongly preferred

EducationHigh School Diploma or equivalent preferred

SkillAbility to multi-task

ID: 2022-4037

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 3401 Atlantic Avenue

Job Detail

• Company:
  Goldkey

Job Description

The Senior Guest Service Agent meets guest expectations professionally and efficiently by performing all duties of a GSA and by providing leadership and guidance to the Guest Service Agents at the Front Desk. Duties may include answering inquiries about the Property or local area both on the phone and in person, reviewing and updating guest information, and checking guests in or out for their stay.

• Provide leadership and guidance to Guest Service Agents (GSAs) at the Front Desk through formal training activities and during more informal interactions during the Front Desk shifts.

• Serve as the senior member of the Front Desk Staff during Front Desk shifts. Assist Guest Service Agents (GSAs) with new and/or complicated Front Desk transactions and incorporate training into these activities.

• Show a positive example of gracious, welcoming, and professional behavior to all members of the hotel staff and to hotel guests.

• Demonstrate and reinforce proper procedures as part of the Front Desk Staff.

• Assist with additional duties as assigned by the Front Office Supervisor, Front Office Manager, and General Manager.

• Perform all duties of a Guest Service Agent (GSA) as listed below:

• Guest Service Agent (GSA)

• Handle guest registration and room assignments, accommodating special requests whenever possible.

• Possess the ability to stand for extended periods of time.

• Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.

• Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner.

• Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.

• Alter room reservations according to procedures.

• Relocate customers in a professional and courteous manner according to procedures.

• Inventory guest room keys according to policy and request re-keying as necessary.

• Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.

• Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment.

• Greet customers immediately with a friendly & sincere welcome while making eye contact & smiling.

• Obtains guest name via luggage tags, or by asking the guest.

• Addresses the guest by name frequently.

• Requires physical stamina to stand & walk continuously for duration of shift.

• Arrange transportation for guests to airport or other destinations when requested.

• Remain calm & attentive, especially during heavy hotel activity & emergencies.

• Point out room features & directory for reference.

• Listen & respond to guest inquiries using a positive, clear speaking voice.

• Offer to make reservations for them at restaurants in the area.

• Answer questions & offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.

• Successfully complete all other assigned duties.

• During peak and slow times, if the bellman is away from their post, individual will assist guest(s) with luggage by taking and tagging luggage or retrieving luggage from storage closet.

TypeQualification

Experience- 12 months of service as a GSA (or comparable experience as certified by the GM/RM) - Completion of sections 1-5, 7 and 10 (where applicable) of the GSA Job Skills Certification Checklist - Approval by the GM/RM and the FOM - Associate must be in good standing

Skill- Skill Type a minimum of 35wpm. Data entry experience desirable. Ability to communicate in English. Second language desirable. Ability to achieve positive guest relations and maximize guest satisfaction. Ability to handle cash and credit transactions. - Interacts well with people face to face as well as over the phone. - Ability to multi task - Computer literate

ID: 2022-4035

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4200 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

The Banquet Server is responsible for food and drink service at banquet events. The Banquet Server will also assist with the set up, break down and clean up of all banquet functions in accordance with the BEO and standards, specifications and inventories. The Banquet Server maintains a clean, sanitary and safe event area at all times to ensure quality experience is delivered to guests. The successful Banquet Server will ensure quality and efficient guest service, maintain cleanliness and organization standards, and have exemplary attendance.

Level One

Responsibilities of Gold Key|PHR hourly Associates:

• Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.

• Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.

• Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene

• Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company's service culture, -The Keys to Making it Right.-

• Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.

• Use your tools. Use the approved tools and checklists to complete assigned tasks.

• Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.

• Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.

• Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

• Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

• Other duties as assigned.

Associate Responsibilities specific for this role and Department:

• Set up of banquet functions and spaces.

• Set tables in assigned area according to standard

• Serve food and beverage for events in accord with BEO and standards promptly and efficiently to ensure a quality guest experience.

• Keep function room and station neat & clean per established policies & procedures.

• Use proper in-room clearing & aisle tray break-down buffet or other special food service tables & equipment.

• Assist with setting up/breaking down buffet or other special food service tables & equipment.

• Provide guest services in a highly professional manner exceeding guest expectations at all times.

• Be familiar with the various types of workable set-ups for each function room.

• Complete assigned sidework and checklists.

TypeQualification

EducationHigh School Diploma or Equivalent Preferred

ExperiencePrevious High Volume Restaurant or Banquet Service Preferred

SkillAble to work an entire shift standing and walking

ID: 2022-4036

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Clean and supply all daily assigned guest rooms with special care given to Guest belongings. Stock each room with appropriate supplies to ensure that every Guest has a perfect room and everything they need to enjoy their stay.

• Know your job.

• Complete job skills training and possess a clear knowledge of the job

• Know property standards (SSI) and room types

• Listen attentively in Pre-shift and ask for clarification of assignments and expectations

• Be on time.

• Read your schedule, follow attendance guidelines and report to work on time, in proper uniform

• Follow clock in and out procedures

• Be on stage.

• Maintain a friendly, approachable, always willing to assist attitude

• Follow property personal appearance and uniform standards, be well groomed, practice good personal hygiene

• Use approved verbiage, scripting when interacting with all guest

• Follow proper procedure and scripting when entering a guest room

• Serve.

• Conduct yourself professionally and collaboratively with Guest and fellow Associates in accord with the company's service culture, -The Keys to Making it Right.-

• Work Smart.

• Use your Room Attendant Board with instructions for sequence, special requests and clean type

• Complete cleaning all assigned rooms methodically and promptly to PHT Steps of Service without losing attention to detail and maintaining efficient time standards

• Ensure all guest rooms are set to documented SSI before turning over for inspection and occupancy

• Use your tools.

• Ensure cart or caddy (as applicable) is set up to standard

• Use the approved tools and checklists to complete assigned tasks

• Complete room assignment sheets and return to your Supervisor at the end of your shift to checkout for the day

• Measure Up.

• Produce clean guest rooms that meet or exceed quality and efficiency standards of the department

• Respect the space.

• Keep your work area, cart and closets clean and organized

• Report any deficiencies in rooms or public areas promptly to your Supervisor or through the work order management tool as applicable

• Be safe.

• Report unsafe work conditions or practices and safety or security violations in accordance with company policy

• Support the Team.

• Cooperate with other Associates and Supervisors striving to create a positive work environment

• Support team efforts through carrying out responsibilities in a constructive and professional manner

• Other duties as assigned.

EducationHS-GED-Work Program - or overseas equivalent is desired.

SkillAbility to handle to physical demands of the job.

ExperiencePrevious work experience in a similar or commensurate skill set - hospital, prison, military experience.

ID: 2022-4009

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4200 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Now hiring for Banquet Servers at the Historic Cavalier Hotel!

The Banquet Server is responsible for food and drink service at banquet events. The Banquet Server will also assist with the set up, break down and clean up of all banquet functions in accordance with the BEO and standards, specifications and inventories. The Banquet Server maintains a clean, sanitary and safe event area at all times to ensure quality experience is delivered to guests. The successful Banquet Server will ensure quality and efficient guest service, maintain cleanliness and organization standards, and have exemplary attendance.

Level One

Responsibilities of Gold Key|PHR hourly Associates:

• Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.

• Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.

• Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene

• Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company's service culture, -The Keys to Making it Right.-

• Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.

• Use your tools. Use the approved tools and checklists to complete assigned tasks.

• Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.

• Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.

• Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

• Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

• Other duties as assigned.

Associate Responsibilities specific for this role and Department:

• Set up of banquet functions and spaces.

• Set tables in assigned area according to standard

• Serve food and beverage for events in accord with BEO and standards promptly and efficiently to ensure a quality guest experience.

• Keep function room and station neat & clean per established policies & procedures.

• Use proper in-room clearing & aisle tray break-down buffet or other special food service tables & equipment.

• Assist with setting up/breaking down buffet or other special food service tables & equipment.

• Provide guest services in a highly professional manner exceeding guest expectations at all times.

• Be familiar with the various types of workable set-ups for each function room.

• Complete assigned sidework and checklists.

TypeQualification

EducationHigh School Diploma or Equivalent Preferred

ExperiencePrevious High Volume Restaurant or Banquet Service Preferred

SkillAble to work an entire shift standing and walking

ID: 2022-4034

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Prepares a variety of hot and cold food items such as salad, sauces, side dishes, appetizers and mise en place. Portions, washes, peels, slices and mixes vegetables, fruits, pastas and other ingredients for entrees, appetizers, salads and garnishes. Carves and slices meats, cheese. Measures and mixes ingredient to make salad dressings, sauces, salads and hot and cold food items following recipes

Level One

• Washes, peels, chops or dices food and vegetables. Slices cold meats and prepares seafood

• Prepares an extensive variety of cold food items utilizing standardized recipes and portions food as specified

• Tastes all food prepared to ensure proper flavor, texture and consistency and that items meet established quality standards

• Cleans and Sanitizes all utensils, preparation equipment and counters required for production

• Demonstrates awarness of costs relative to this position

• Maintains all tools and equipment and reports any damage to Supervisor.

• Assist in prep work of vegetables and condiments as required for the next shift

• Maintain food & cleanliness standards to ensure that the highest quality products are consistently maintained.

• Possess full knowledge of all matters relating to proper cooking techniques to ensure safe food handling and consistent adherence to recipes.

• Provide guest services in a highly professional manner exceeding guest expectations at all times.

• Report unsafe work conditions/practices & safety/security violations in accordance with Company policy.

• Perform routine maintenance & cleaning on line equipment.

• Inspect & evaluate physical condition of equipment daily for cleanliness reporting any necessary repairs to your immediate supervisor.

• Manage time & station productivity according to the volume of business in assigned stations.

• Effectively set-up & produce a quality product from all stations in a manner adhering to health department & company standards.

• Can work in high stress & fast paced environment.

• Functions safely & efficiently under extreme kitchen heat conditions.

• Successfully complete all other duties as assigned.

TypeQualification

EducationHigh school education or equivalent experience

ExperienceMinimum one year food service or related work

SkillAbility to operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill

EducationAble to read, write and speak basic English.

SkillAble to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

EducationAble to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

ExperiencePrefer at least 2 years experience working in a high volume kitchen

ID: 2022-4021

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Clean and supply all daily assigned guest rooms with special care given to Guest belongings. Stock each room with appropriate supplies to ensure that every Guest has a perfect room and everything they need to enjoy their stay.

• Know your job.

. Complete job skills training and possess a clear knowledge of the job

. Know property standards (SSI) and room types

. Listen attentively in Pre-shift and ask for clarification of assignments and expectations.

• Be on time.

. Read your schedule, follow attendance guidelines and report to work on time, in the proper uniform

. Follow clock in and out procedures

• Be on stage.

. Maintain a friendly, approachable, always willing to assist attitude

. Follow property personal appearance and uniform standards, be well groomed, practice good personal hygiene

. Use approved verbiage, scripting when interacting with all guests

. Follow proper procedure and scripting when entering a guest room

• Serve.

. Conduct yourself professionally and collaboratively with Guests and fellow Associates in accord with the company's service culture, -The Keys to Making it Right.-

• Work smart.

. Use your Room Attendant Board with instructions for sequence, special requests and clean type

. Complete cleaning all assigned rooms methodically and promptly to PHR Steps of Service without losing attention to detail and maintaining efficient time standards

. Ensure all guest rooms are set to documented SSI before turning over for inspection and occupancy

• Use your tools.

. Ensure cart or caddy (as applicable) is set up to standard

. Use the approved tools and checklists to complete assigned tasks

. Complete room assignment sheets and return to your supervisor at the end of your shift to checkout for the day

• Measure Up.

. Produce clean guest rooms that meet or exceed quality and efficiency standards of the department.

• Respect the space.

. Keep your work area, cart and closets clean and organized.

. Report any deficiencies in rooms or public areas promptly to your Supervisor or through the work order management tool as applicable.

• Be safe.

. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

• Support the Team:

. Cooperate with other Associates and supervisors striving to create a positive work environment.

. Support team efforts through carrying out responsibilities in a constructive and professional manner.

• Other duties as assigned.

EducationHS-GED-Work Programme - or Over seas equivalent is desired.

Skillphysical set i sprimary importance - ability to handle to physical demands of the job.

ExperiencePast work experience in a similar or commensurate skill set - hospitable, prison, military experience.

ID: 2022-4027

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Clean and supply all daily assigned guest rooms with special care given to Guest belongings. Stock each room with appropriate supplies to ensure that every Guest has a perfect room and everything they need to enjoy their stay.

• Know your job.

• Complete job skills training and possess a clear knowledge of the job

• Know property standards (SSI) and room types

• Listen attentively in Pre-shift and ask for clarification of assignments and expectations

• Be on time.

• Read your schedule, follow attendance guidelines and report to work on time, in proper uniform

• Follow clock in and out procedures

• Be on stage.

• Maintain a friendly, approachable, always willing to assist attitude

• Follow property personal appearance and uniform standards, be well groomed, practice good personal hygiene

• Use approved verbiage, scripting when interacting with all guest

• Follow proper procedure and scripting when entering a guest room

• Serve.

• Conduct yourself professionally and collaboratively with Guest and fellow Associates in accord with the company's service culture, -The Keys to Making it Right.-

• Work Smart.

• Use your Room Attendant Board with instructions for sequence, special requests and clean type

• Complete cleaning all assigned rooms methodically and promptly to PHT Steps of Service without losing attention to detail and maintaining efficient time standards

• Ensure all guest rooms are set to documented SSI before turning over for inspection and occupancy

• Use your tools.

• Ensure cart or caddy (as applicable) is set up to standard

• Use the approved tools and checklists to complete assigned tasks

• Complete room assignment sheets and return to your Supervisor at the end of your shift to checkout for the day

• Measure Up.

• Produce clean guest rooms that meet or exceed quality and efficiency standards of the department

• Respect the space.

• Keep your work area, cart and closets clean and organized

• Report any deficiencies in rooms or public areas promptly to your Supervisor or through the work order management tool as applicable

• Be safe.

• Report unsafe work conditions or practices and safety or security violations in accordance with company policy

• Support the Team.

• Cooperate with other Associates and Supervisors striving to create a positive work environment

• Support team efforts through carrying out responsibilities in a constructive and professional manner

• Other duties as assigned.

EducationHS-GED-Work Program - or overseas equivalent is desired.

SkillAbility to handle to physical demands of the job.

ExperiencePrevious work experience in a similar or commensurate skill set - hospital, prison, military experience.

ID: 2022-4028

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4200 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

The Cook III prepares food in accordance with production requirements and standard recipes and is most often assigned to fry, pantry or salad station. The Cook III maintains a clean, sanitary and safe station at all times to ensure safe and quality products are delivered to guests. The successful Cook III will efficiently set-up assigned station, produce products consistent with quality standards and recipes, and have exemplary attendance.

Responsibilities of Gold Key|PHR hourly Associates:

• Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.

• Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.

• Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene

• Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company's service culture, -The Keys to Making it Right.-

• Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.

• Use your tools. Use the approved tools and checklists to complete assigned tasks.

• Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.

• Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.

• Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

• Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

• Other duties as assigned

Associate Responsibilities specific for this role and Department:

• Will be responsible for working the fry, pantry and salad stations.

• Must be able to produce and plate salads/pantry and fried items.

• Prepare food of consistent quality following recipe cards and production and portion standards.

• Start food items that are prepared ahead of time, making sure not to prepare over estimated needs.

• Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.

• Check pars for shift use, execute necessary preparation, freezer pull and line set up. Communicate any out-of stock items or possible shortages.

• Assist in setting up and stocking of buffet.

• Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.

• Assist in prep work of vegetables and condiments as required for the next shift.

• Maintain food & cleanliness standards to ensure that the highest quality products are consistently maintained.

• Perform routine maintenance & cleaning on line equipment.

• Manage time & station productivity according to the volume of business in assigned stations.

• Effectively set-up & produce a quality product from all stations in a manner adhering to health department & company standards.

• Can work in high stress & fast paced environment.

• Functions safely & efficiently under extreme kitchen heat conditions.

TypeQualification

EducationHigh school education or equivalent experience

ExperienceMinimum one year food service or related work

SkillAbility to operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill

EducationAble to read, write and speak basic English.

SkillAble to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

EducationAble to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

ExperiencePrefer at least 2 years experience working in a high volume kitchen

ID: 2022-4025

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Responsible for bar set-up, mixing & serving drinks as well as clean up of bar area. Able to not only take guest orders but also able to process their checks. Must have enough beverage knowledge that you are able to recommend drinks & know the ingredients. Exceed guest expectations at all times. Comply with all state, city, & company liquor laws.

• Accomplish daily assignments of maintaing a clean productive and safe bar environment.

• Assist other bartenders whenever necessary for total unity and teamwork necessary to run a bar.

• Maintain front of the house cleanliness standards to ensure that the highest quality products are consistently being delivered to the guest at all times.

• Interact with fellow associates in a courteous and professional manner.

• Provide guest services in a highly professional manner exceeding guest expectations at all times when directed by management.

• Report unsafe work conditions/practices and safety/security violations in accordance with company policy.

• Greet and interact with the guest in a friendly and professional manner creating the -WOW- experience.

• Perform routine maintenance and cleaning on all bar equipment to include but not limited to fixtures in assigned areas in accordance with Department SOP's and work practices.

• Inspect and evaluate physical condition of equipment daily for cleanliness. Report any necessary repairs to the bar manager.

• Manage time and bar section productivity according to the volume of business in all areas.

• Other duties as assigned.

• Make & serve drinks to guests & cocktail servers following established guidelines, procedures & policies regarding beverage & safety controls as prescribed by HR standards.

• Perform all guest contact activities in a timely, efficient & professional manner exceeding guest expectations.

• Ring guest checks; collect cash, & process credits & room charges in the exact manner outlined by company policies & procedures.

• Complete liquor requisitions & supply lists.

• Know and comply with state liquor laws.

• Know and comply with city liquor laws.

• Recognize when a guest has had too much to drink & stop serving them more alcohol.

• Greet & interact with the guest in a friendly and professional manner creating the -WOW- experience.

• Successfully complete all other duties as assigned.

TypeQualification

Skill

• Able to read, write and speak basics English.

• Able to understand and apply basic multi-tasking skills in order to maintain a cohesive working enviromnet.

• Able to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

• Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift.

• Good attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.

• Able to work a flexible schedule including weekends and holidays as required for extremely long hours.

• Able to add multiply and count money. GENERAL DUTIES:

• Acknowledge, understand and comply with all Company/franchise policy, procedures and work practices.

• Attend and participate in all appropriate and/or mandatory meetings and on-going training sessions.

• Stay aware of Company/hotel/franchise information and changes

Education

• High school diploma preferred

Experience

• At least three years experience working as a bartender in high volume/fast paced enviroment

Skill

• Must be able to make drinks per standard recipe

• Must have a high level of wine knowledge

ID: 2022-4024

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Deliver the highest quality of food to guests in a timely manner that meets company standards, policy, and procedure.

• Accomplish assigned daily tasks and duties designated by management.

• Maintain control of station in peak periods.

• Maintain station cleanliness and organization throughout shift.

• Complete all assigned opening, running, and closing sidework.

• Ensure the proper placement and presentation of dinner orders on a tray

• Inspect all plates and product before it reaches the guest to ensure accuracy of order, garnish, proper temperature, and appealing presentation.

• Expedite service of food to ensure the guests receive their order in a prompt and efficient manner.

• Maintain communication between kitchen and restaurant staff to keep flow of food orders running smoothly.

• Stock kitchen areas with flatware and china.

• Assist servers as needed.

• Help keep the restaurant a safe working environment for guests as well as employees.

• Provide a clean, neat, and groomed representation of company while in company uniform.

• Maintain station cleanliness & organization throughout shift.

• Ensure the proper placement, presentation & delivery of food orders on trays.

• Inspect all plates & product before it reaches the guest to ensure accuracy of order, garnish, proper temperature, & appealing presentation.

• Expedite service of food to ensure the guests receive their order in a prompt & efficient manner.

• Maintain clear & effective communication between kitchen & restaurant staff to keep flow of food orders running smoothly.

• Stock kitchen areas with china, flat & glassware.

• Assist servers when needed.

• Help keep the restaurant a safe working environment for guests as well as associates.

• Successfully complete other duties as assigned.

Type

Qualification

Experience

Must be a minimum of 17 years old

. Must possess basic reading and writing skills necessary to perform daily functions and successfully fulfill training and testing requirements.

. Strong communication skills to allow problem solving and anticipate the Guest's needs.

. Must be able to communicate clearly and professionally to co-workers and team members.

. Basic mathematic skills.

. Strong organization skills are required to maintain multiple orders in expo window and ensure guests receive correct order.

. Basic computer skills are required necessary to utilize the POSI system for clocking-in and out, and to read printed ticket orders.

. Able to work a flexible schedule including weekends and holidays as required.

. Must work well with others and possess the ability to work without constant supervision

Education

High School Diploma or Equivalent Preferred

Experience

Good knowledge of Restaurant Industry

Experience

At least 1 year in the foodservice industry

Skill

Must be able to multi-task

ID: 2022-4026

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Cook 1/Lead Cook is responsible for preparing food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment. Must be able to work and train on all stations in the kitchen as needed.

• Must be able to work and train on all stations.

• Supervise the cooks and cold prep person's food production on the front line, check all items against the recipies. Verify that all items are served and presented in a quality manner.

• Monitor the line set up prior to all meal functions to ensure maxium efficiency.

• Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.

• Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked.

• Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.

• Monitor the equipment maintenance and kitchen clean as you go policy to ensure strict adherence.

• To assist in cross-training employees and train new employees in their positions on the line.

• To assist the Sous Chef / Banquet Chef in maintaining standards of quality and maintains a professional presence on the line.

• Maintain food & cleanliness standards to ensure that the highest quality products are consistently maintained.

• Possess full knowledge of all matters relating to proper cooking techniques to exceed guest expectations at all times.

• Provide guest services in a highly professional manner exceeding guest expectations at all times.

• Report unsafe work conditions/practices & safety/security violations in accordance with Company policy.

• Perform routine maintenance & cleaning on line equipment.

• Inspect & evaluate physical condition of equipment daily for cleanliness reporting any necessary repairs to your immediate supervisor.

• Manage time & station productivity according to the volume of business in assigned stations.

• Effectively set-up & produce a quality product from all stations in a manner adhering to health department & company standards.

• Can work in high stress & fast paced environment.

• Functions safely & efficiently under extreme kitchen heat conditions.

• Successfully complete all other duties as assigned.

EducationHigh school education or equivalent experience.

ExperienceTwo years related culinary experience and a exstensive knowlodge of kitchen operations.

SkillKnowlodge of cooking techniques and practices and procedures. Able to perform non-repetitive analytical work.

EducationAble to read, write and speak basic English.

SkillAble to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

EducationAble to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

ExperiencePrefer at least 2 years experience working in a high-volume kitchen.

ID: 2022-4022

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

The Cook II prepares food in accordance with production requirements and standard recipes and is most often assigned to work the grill, broil, saut and raw bar stations. The Cook II maintains a clean, sanitary and safe station at all times to ensure safe and quality products are delivered to guests. The successful Cook II will effectively set-up the assigned station, produce products consistent with quality standards and recipes, and have exemplary attendance.

Level One

• Responsibilities of Gold Key|PHR hourly Associates:

• Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.

• Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.

• Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene

• Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company's service culture, -The Keys to Making it Right.-

• Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.

• Use your tools. Use the approved tools and checklists to complete assigned tasks.

• Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.

• Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.

• Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

• Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

• Other duties as assigned.

• Associate Responsibilities specific for this role and Department:

• Follow food & cleanliness standards to ensure that the highest quality products are consistently maintained.

• Set up to pars for shift use, execute necessary preparation, freezer pull and line set up. Communicate any out-of-stock items or possible shortages.

• Date all food containers and rotate, making sure that all perishables are kept at proper temperature.

• Inspect & evaluate physical condition of equipment daily for cleanliness reporting any necessary repairs to your immediate supervisor. Perform routine maintenance & cleaning on line equipment.

• Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.

• Consistently produce products according to recipe specifications and within ticket time standards.

• Complete station closing checklist to ensure seamless transition and setup of the station for the next shift.

Type

Qualification

Skill

1. Able to read, write and speak basic English.

2. Able to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

3. Able to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

4. Able to push, stand, stoop, bend, and lift items weighing up to 50-70 pounds repetitively during entire shift.

5. Good attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.

6. Able to work a flexible schedule including weekends and holidays as required.

7. Can work in high stress & fast paced environment.

8. Functions safely & efficiently under extreme kitchen heat conditions.

Education

Able to read, write and speak basic English.

Skill

Can work in high stress & fast paced environment. Functions safely & efficiently under extreme kitchen heat conditions.

Skill

Able to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

Education

Able to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

Experience

Prefer at least 2 years experience working in a high volume kitchen

Experience

Possess full knowledge of all matters relating to proper cooking techniques to ensure safe food handling and consistent adherence to recipes.

ID: 2022-4023

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Come be a part of The Main, Downtown Norfolk's upscale hotel, dining, and meeting destination. We are focused on delivering exceptional customer service while having competent, dedicated, and focused associates who are motivated by a profound responsibility to exceed our guests' expectations. We are always looking for the best talent to join our team.

The Cook III prepares food in accordance with production requirements and standard recipes and is most often assigned to fry, pantry or salad station. The Cook III maintains a clean, sanitary and safe station at all times to ensure safe and quality products are delivered to guests. The successful Cook III will efficiently set-up assigned station, produce products consistent with quality standards and recipes, and have exemplary attendance.

Responsibilities of Gold Key|PHR hourly Associates:

• Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.

• Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.

• Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene

• Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company's service culture, -The Keys to Making it Right.-

• Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.

• Use your tools. Use the approved tools and checklists to complete assigned tasks.

• Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.

• Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.

• Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

• Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

• Other duties as assigned

Associate Responsibilities specific for this role and Department:

• Will be responsible for working the fry, pantry and salad stations.

• Must be able to produce and plate salads/pantry and fried items.

• Prepare food of consistent quality following recipe cards and production and portion standards.

• Start food items that are prepared ahead of time, making sure not to prepare over estimated needs.

• Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.

• Check pars for shift use, execute necessary preparation, freezer pull and line set up. Communicate any out-of stock items or possible shortages.

• Assist in setting up and stocking of buffet.

• Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.

• Assist in prep work of vegetables and condiments as required for the next shift.

• Maintain food & cleanliness standards to ensure that the highest quality products are consistently maintained.

• Perform routine maintenance & cleaning on line equipment.

• Manage time & station productivity according to the volume of business in assigned stations.

• Effectively set-up & produce a quality product from all stations in a manner adhering to health department & company standards.

• Can work in high stress & fast paced environment.

• Functions safely & efficiently under extreme kitchen heat conditions.

TypeQualification

EducationHigh school education or equivalent experience

ExperienceMinimum one year food service or related work

SkillAbility to operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill

EducationAble to read, write and speak basic English.

SkillAble to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

EducationAble to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

ExperiencePrefer at least 2 years experience working in a high volume kitchen

ID: 2022-4032

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 100 E Main St

Job Detail

• Company:
  Goldkey

Job Description

Come be a part of The Main, Downtown Norfolk's upscale hotel, dining, and meeting destination. We are focused on delivering exceptional customer service while having competent, dedicated, and focused associates who are motivated by a profound responsibility to exceed our guests' expectations. We are always looking for the best talent to join our team.

Cook 1/Lead Cook is responsible for preparing food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment. Must be able to work and train on all stations in the kitchen as needed.

• Must be able to work and train on all stations.

• Supervise the cooks and cold prep person's food production on the front line, check all items against the recipies. Verify that all items are served and presented in a quality manner.

• Monitor the line set up prior to all meal functions to ensure maxium efficiency.

• Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.

• Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked.

• Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.

• Monitor the equipment maintenance and kitchen clean as you go policy to ensure strict adherence.

• To assist in cross-training employees and train new employees in their positions on the line.

• To assist the Sous Chef / Banquet Chef in maintaining standards of quality and maintains a professional presence on the line.

• Maintain food & cleanliness standards to ensure that the highest quality products are consistently maintained.

• Possess full knowledge of all matters relating to proper cooking techniques to exceed guest expectations at all times.

• Provide guest services in a highly professional manner exceeding guest expectations at all times.

• Report unsafe work conditions/practices & safety/security violations in accordance with Company policy.

• Perform routine maintenance & cleaning on line equipment.

• Inspect & evaluate physical condition of equipment daily for cleanliness reporting any necessary repairs to your immediate supervisor.

• Manage time & station productivity according to the volume of business in assigned stations.

• Effectively set-up & produce a quality product from all stations in a manner adhering to health department & company standards.

• Can work in high stress & fast paced environment.

• Functions safely & efficiently under extreme kitchen heat conditions.

• Successfully complete all other duties as assigned.

EducationHigh school education or equivalent experience.

ExperienceTwo years related culinary experience and a exstensive knowlodge of kitchen operations.

SkillKnowlodge of cooking techniques and practices and procedures. Able to perform non-repetitive analytical work.

EducationAble to read, write and speak basic English.

SkillAble to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

EducationAble to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

ExperiencePrefer at least 2 years experience working in a high-volume kitchen.

ID: 2022-4030

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 100 E Main St

Job Detail

• Company:
  Goldkey

Job Description

Come be a part of The Main, Downtown Norfolk's upscale hotel, dining, and meeting destination. We are focused on delivering exceptional customer service while having competent, dedicated, and focused associates who are motivated by a profound responsibility to exceed our guests' expectations. We are always looking for the best talent to join our team.

The Cook II prepares food in accordance with production requirements and standard recipes and is most often assigned to work the grill, broil, saut and raw bar stations. The Cook II maintains a clean, sanitary and safe station at all times to ensure safe and quality products are delivered to guests. The successful Cook II will effectively set-up the assigned station, produce products consistent with quality standards and recipes, and have exemplary attendance.

Level One

• Responsibilities of Gold Key|PHR hourly Associates:

• Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.

• Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.

• Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene

• Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company's service culture, -The Keys to Making it Right.-

• Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.

• Use your tools. Use the approved tools and checklists to complete assigned tasks.

• Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.

• Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.

• Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

• Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

• Other duties as assigned.

• Associate Responsibilities specific for this role and Department:

• Follow food & cleanliness standards to ensure that the highest quality products are consistently maintained.

• Set up to pars for shift use, execute necessary preparation, freezer pull and line set up. Communicate any out-of-stock items or possible shortages.

• Date all food containers and rotate, making sure that all perishables are kept at proper temperature.

• Inspect & evaluate physical condition of equipment daily for cleanliness reporting any necessary repairs to your immediate supervisor. Perform routine maintenance & cleaning on line equipment.

• Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.

• Consistently produce products according to recipe specifications and within ticket time standards.

• Complete station closing checklist to ensure seamless transition and setup of the station for the next shift.

Type

Qualification

Skill

1. Able to read, write and speak basic English.

2. Able to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

3. Able to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

4. Able to push, stand, stoop, bend, and lift items weighing up to 50-70 pounds repetitively during entire shift.

5. Good attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.

6. Able to work a flexible schedule including weekends and holidays as required.

7. Can work in high stress & fast paced environment.

8. Functions safely & efficiently under extreme kitchen heat conditions.

Education

Able to read, write and speak basic English.

Skill

Can work in high stress & fast paced environment. Functions safely & efficiently under extreme kitchen heat conditions.

Skill

Able to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

Education

Able to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

Experience

Prefer at least 2 years experience working in a high volume kitchen

Experience

Possess full knowledge of all matters relating to proper cooking techniques to ensure safe food handling and consistent adherence to recipes.

ID: 2022-4031

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 100 E Main St

Job Detail

• Company:
  Goldkey

Job Description

Come be a part of The Main, Downtown Norfolk's upscale hotel, dining, and meeting destination. We are focused on delivering exceptional customer service while having competent, dedicated, and focused associates who are motivated by a profound responsibility to exceed our guests' expectations. We are always looking for the best talent to join our team.

Clean and maintain guest room floors, corridors, service landings and linen closets. Support Room Attendants to ensure efficient cleaning of guest rooms.

• Know your job.

. Complete job skills training and possess a clear knowledge of the job

. Know property standards (SSI) and room types

. Listen attentively in Pre-shift and ask for clarification of assignments and expectations

• Be on time.

. Read your schedule, follow attendance guidelines and report to work on time, in the proper uniform

. Follow clock in and out procedures

• Be on stage.

. Maintain a friendly, approachable, always willing to assist attitude

. Follow property personal appearance and uniform standards, be well groomed, practice good personal hygiene

. Use approved verbiage, scripting when interacting will all guests

. Follow proper procedure and scripting when entering a guest room

• Serve.

. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company's service culture, -The Keys to Making it Right.-

. Work closely with Room Attendants to prepare rooms for cleaning, maintaining stocked housekeeping carts with linen and supplies throughout the shift

. Process both incoming clean laundry and outgoing dirty laundry for daily processing

• Work smart.

. Understand the needs of the shift and the order to your day by using the Houseperson Checklist

. Maintain cleanliness on all service landings as assigned

. Ensure all supply closets are stocked to documented SSI

• Use your tools.

. Use the approved tools and checklists to complete assigned tasks

. Complete Houseperson checklist and return to your supervisor at the end of your shift to checkout for the day

• Measure Up.

. Produce -ready to clean- guest rooms by stripping linen and removing all trash from the room so that Room Attendants may efficiently clean and turn the room

• Respect the space.

. Keep your work area, cart and closets clean and organized

. Maintain clean guest corridors including picking up any trash, glasses, trays from floors, sweeping stairwells, dusting walls, fixtures and baseboards, cleaning ice and vending machine areas

. Report any deficiencies in rooms or public areas promptly to your Supervisor or through the work order management tool as applicable

• Be safe.

. Report unsafe work conditions or practices and safety or security violations in accordance with company policy

• Support the Team:

. Cooperate with other Associates and supervisors striving to create a positive work environment

. Support team efforts through carrying out responsibilities in a constructive and professional manner

• Other duties as assigned.

TypeQualification

ExperienceMust be at least 18 years old.

SkillAble to read, write and speak basics English.

• Able to understand and apply basic mathematical skills (addition, subtraction, multiply and divide in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

• Able to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

• Able to push, stand, stoop, bend, and lift items weighing up to 50 pounds repetitively during entire shift.

• Good attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.

• Able to work a flexible schedule including weekends and holidays as required.

SkillAble to read, write & speak basic English.

ExperienceCommensurate or transger skill set is primary importance

EducationHigh School, GED or overseas equivilance is desired but commensurate work experience is the driving qualification mixed with basic english communication skills.

SkillAble to understand & apply basic mathematical skills.

SkillAble to apply common sense understanding to carry out simple one- or two- step instructions.

SkillAble to deal with standardized situations with only occasional or no variation.

SkillAble to push, stand, stoop, bend & lift items weighing up to 50-70 pounds repetitively during entire shift.

SkillGood attitude & work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.

SkillAble to work a flexible schedule including weekends & holidays as required.

ID: 2022-4029

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 100 E Main St

Job Detail

• Company:
  Goldkey

Job Description

Come be a part of The Main, Downtown Norfolk's upscale hotel, dining, and meeting destination. We are focused on delivering exceptional customer service while having competent, dedicated, and focused associates who are motivated by a profound responsibility to exceed our guests' expectations. We are always looking for the best talent to join our team.

A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest's dining experience

Level One

+ + Know all aspects of the menu and daily specials.

• Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.

• Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.

• Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.

• Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.

• Anticipate guest needs, such as replenishing beverages & condiments.

• Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.

• Maintain station cleanliness & organization throughout shift.

• Complete all assigned opening, running, & closing side work.

TypeQualification

ExperienceMust be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages.

ExperiencePrevious high volume serving experience strongly preferred

EducationHigh School Diploma or equivalent preferred

SkillAbility to multi-task

ID: 2022-4020

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 100 E Main St

Job Detail

• Company:
  Goldkey

Job Description

The Director of Human Resources works closely with the members of Hotel and F&B Management to develop strategic goals related to job skills training certification, turnover, retention, and Associate/management development, including career path development and certification programs. The Director of Human Resources serves as the front-line contact with Department Heads on organizational realignments as needed of Associates. The Director of Human Resources reports to the Director of Recruiting and Training and serves on the Executive Committee.

• Partners with leadership to ensure that training and testing for Associates is being executed according to Operating Plans, standards and the Gold Key/PHR Service Platform and brand requirements.

• Execute Trainer Certification program to build manager proficiency in training across the company. Provide career development through Certified training programs in concert with BPM/Operating Plan SME's to provide continual process improvement/maintenance for Operating Plans.

• Conduct periodic training needs analyses to determine human resources training priorities. Develop a management training schedule. Work closely with the Department/Division trainers (if applicable) to coordinate programs.

• Provide input for and assist with implementation of annual Associate Opinion Survey. Effectively communicate survey results to properties on a timely basis. Utilize scores to target need area and assist in developing plans and actions. Monitor progress to ensure desired results. (as required by brand or Gold Key/PHR.)

• Manage the performance evaluation process for all exempt and non-exempt Associates. Ensure that new exempt Associates receive their 90-day performance review.

• Provide advice and counsel to managers on interpretation of Human Resources policies and procedures and the application of sound management.

• Ensure that all disciplinary and counseling action up to and including termination complies with company policies and standards.

• Review monthly turnover reports and analyze to identify trends and problem areas. Provide any necessary plans and actions are developed and implemented.

• Conduct Hourly and Salary exit interviews. Document results and presented to Property leadership.

• Actively demonstrate company -Open Door- philosophy. Promote Associate and management understanding of open-door policy, problem resolution, appeal processes and employment agreement.

• Investigate and elevate any formal charges and informal complaints of harassment and discrimination to Corporate HR.

• Assist Corporate HR with Benefit enrollments, administration and Q&A.

• Develop and promote Associate recognition programs. Be creative to ensure that programs stay fresh and consistent among all the properties. Participate in the organization of scheduled events for Associates. Closely monitor all recognition programs in place to ensure they remain effective.

• Manage property/complex Uniform Program.

• Maintain a working knowledge of all State and Federal employment related policies and laws.

• Ensure property and department communications boards meet SSI and provide timely, relevant information to the Teams.

• Perform Emergency Response duties as required for this role in the Emergency Response Organizational Chart and Plan.

• Lead special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

TypeQualification

ExperienceBachelor's degree from an accredited institution in applied behavioral science or a closely related field; Master's degree strongly preferred.

ExperienceKnowledge and at least five years' experience in theory and practice of adult training and organizational learning, change management, and organizational development.

ID: 2022-4017

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Come be a part of The Main, Downtown Norfolk's upscale hotel, dining, and meeting destination. We are focused on delivering exceptional customer service while having competent, dedicated, and focused associates who are motivated by a profound responsibility to exceed our guests' expectations. We are always looking for the best talent to join our team.

The Baker prepares food in accordance with production requirements and standard recipes and is most often assigned to work the pastry station which may support restaurants, banquets and in room dining. The Baker maintains a clean, sanitary and safe station at all times to ensure safe and quality products are delivered to guests. The successful Baker will effectively set-up the assigned station, produce products consistent with quality standards and recipes, and have exemplary attendance.

Responsibilities of Gold Key|PHR hourly Associates:

• Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.

• Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.

• Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene

• Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company's service culture, -The Keys to Making it Right.-

• Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.

• Use your tools. Use the approved tools and checklists to complete assigned tasks.

• Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.

• Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.

• Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

• Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

• Other duties as assigned.

Associate Responsibilities specific for this role and Department:

• Responsible for production of sweet items, pastries, cakes, fruit compotes, breads, chocolates, etc. for all outlets as well as banquets and amenities

• Supervise the pastry food production pastry area, ensure compliance to recipe specifications

• Ensure quality of plate presentation for each item

• Respond to guest and Associate requests in a professional manner exceeding guest expectations

• Maintain knowledge relating to proper baking techniques to exceed guest expectations

• Date all food containers and rotate as per the SOP

• Ensure that storage of items meets required temperatures per food safety standards

• Ensure pars are maintained for shift, determine necessary preparation, complete freezer pull and line set up

• Ensure compliance with daily, weekly, monthly checklists

• Manage time & station productivity per the volume of business in assigned stations

• Effectively set-up & produce quality product from stations in compliance with health department & company standards

• Record and communicate any out-of stock items or possible shortages to Manager

• Return food items not used on next shift to designated storage areas, being sure to cover/date all perishables

• Perform routine maintenance & cleaning on equipment

ID: 2022-4018

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 100 E Main St

Job Detail

• Company:
  Goldkey

Job Description

Prepares a variety of hot and cold food items such as salad, sauces, side dishes, appetizers and mise en place. Portions, washes, peels, slices and mixes vegetables, fruits, pastas and other ingredients for entrees, appetizers, salads and garnishes. Carves and slices meats, cheese. Measures and mixes ingredient to make salad dressings, sauces, salads and hot and cold food items following recipes

Level One

• Washes, peels, chops or dices food and vegetables. Slices cold meats and prepares seafood

• Prepares an extensive variety of cold food items utilizing standardized recipes and portions food as specified

• Tastes all food prepared to ensure proper flavor, texture and consistency and that items meet established quality standards

• Cleans and Sanitizes all utensils, preparation equipment and counters required for production

• Demonstrates awarness of costs relative to this position

• Maintains all tools and equipment and reports any damage to Supervisor.

• Assist in prep work of vegetables and condiments as required for the next shift

• Maintain food & cleanliness standards to ensure that the highest quality products are consistently maintained.

• Possess full knowledge of all matters relating to proper cooking techniques to ensure safe food handling and consistent adherence to recipes.

• Provide guest services in a highly professional manner exceeding guest expectations at all times.

• Report unsafe work conditions/practices & safety/security violations in accordance with Company policy.

• Perform routine maintenance & cleaning on line equipment.

• Inspect & evaluate physical condition of equipment daily for cleanliness reporting any necessary repairs to your immediate supervisor.

• Manage time & station productivity according to the volume of business in assigned stations.

• Effectively set-up & produce a quality product from all stations in a manner adhering to health department & company standards.

• Can work in high stress & fast paced environment.

• Functions safely & efficiently under extreme kitchen heat conditions.

• Successfully complete all other duties as assigned.

TypeQualification

EducationHigh school education or equivalent experience

ExperienceMinimum one year food service or related work

SkillAbility to operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill

EducationAble to read, write and speak basic English.

SkillAble to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

EducationAble to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

ExperiencePrefer at least 2 years experience working in a high volume kitchen

ID: 2022-4016

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Cook 1/Lead Cook is responsible for preparing food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment. Must be able to work and train on all stations in the kitchen as needed.

• Must be able to work and train on all stations.

• Supervise the cooks and cold prep person's food production on the front line, check all items against the recipies. Verify that all items are served and presented in a quality manner.

• Monitor the line set up prior to all meal functions to ensure maxium efficiency.

• Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.

• Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked.

• Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.

• Monitor the equipment maintenance and kitchen clean as you go policy to ensure strict adherence.

• To assist in cross-training employees and train new employees in their positions on the line.

• To assist the Sous Chef / Banquet Chef in maintaining standards of quality and maintains a professional presence on the line.

• Maintain food & cleanliness standards to ensure that the highest quality products are consistently maintained.

• Possess full knowledge of all matters relating to proper cooking techniques to exceed guest expectations at all times.

• Provide guest services in a highly professional manner exceeding guest expectations at all times.

• Report unsafe work conditions/practices & safety/security violations in accordance with Company policy.

• Perform routine maintenance & cleaning on line equipment.

• Inspect & evaluate physical condition of equipment daily for cleanliness reporting any necessary repairs to your immediate supervisor.

• Manage time & station productivity according to the volume of business in assigned stations.

• Effectively set-up & produce a quality product from all stations in a manner adhering to health department & company standards.

• Can work in high stress & fast paced environment.

• Functions safely & efficiently under extreme kitchen heat conditions.

• Successfully complete all other duties as assigned.

EducationHigh school education or equivalent experience.

ExperienceTwo years related culinary experience and a exstensive knowlodge of kitchen operations.

SkillKnowlodge of cooking techniques and practices and procedures. Able to perform non-repetitive analytical work.

EducationAble to read, write and speak basic English.

SkillAble to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

EducationAble to understand and apply basic mathematical skills (addition, subtraction, multiply and division in all units of measure) in order to obtain correct dilution ratios, portion control, etc.

ExperiencePrefer at least 2 years experience working in a high-volume kitchen.

ID: 2022-4015

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 4201 Atlantic Ave

Job Detail

• Company:
  Goldkey

Job Description

Come be a part of The Main, Downtown Norfolk's upscale hotel, dining, and meeting destination. We are focused on delivering exceptional customer service while having competent, dedicated, and focused associates who are motivated by a profound responsibility to exceed our guests' expectations. We are always looking for the best talent to join our team.

Restaurant Supervisors coordinates and managers all aspects of front of house guest experience for the restaurant for a shift.

Level One

Responsibilities of Gold Key|PHR Supervisors:

• Understand the needs of the shift, deploy resources and communicate the plan to the staff department so that products and services are delivered timely and to the department's specifications.

• Use the department's Job Skill Handbooks to consistently coach and train Associates.

• Use the approved tools and checklists to set daily expectations for each Associate and ensure completion of the assigned tasks.

• Provide daily motivation and encouragement to motivate each Associate and create the environment and teamwork for excellent service.

• Monitor daily time and attendance including clock in and out to ensure daily labor budget is met. Make adjustments as needed to respond to call offs or changes in forecasted business volume.

• Follow Service Recovery guidelines to ensure that guest concerns are resolved to complete satisfaction. Understand and escalate guest concerns when necessary.

• Champion Gold Key/PHR's service culture, -The Keys to Making it Right- to proactively focus Associates on what matters most to lead in guest satisfaction for the brand, our market competitors and on social media.

• Constant inspection of your assigned areas of responsibility to ensure alignment with standards, specifications and inventories, which include cleanliness, environment/sense of place and guest experience; deploy corrective action or resources when necessary.

• Proactively manage safety and security procedures to prevent accidents, ensure healthy environments for both Associates and Guests.

• Ensure individual compliance with all Gold Key|PHR, Brand and state or federal training requirements for your role to include new hire, certification and re-certification as needed.

• Other duties as assigned.

• Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness.

• Interact with fellow associates in a courteous and professional manner.

• Greet and interact with the guest in a friendly and professional manner creating the -WOW- experience.

• Ensure that all guest requests you receive are satisfied in a timely and efficient manner. Provides service in a highly professional manner at all times.

• Prepare the pre-shift reports concerning room occupancy, notes for specific shift using the pre-shift template.

• Conduct daily pre-shift meeting

• Record data concerning work assignments and special projects and prepare periodic reports.

• Investigate complaints and takes corrective action during guest table visits.

• Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.

• Complete associate safety training in compliance with PHR/franchise procedures, OSHA regulations and Restaurant Supervisor.

• Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules

• Attend weekly staff meeting

• Check periodically each day on any and all special project work

• Ensure that the resort maintains all QA standards as defined by any third party affiliations (Interval International or hotel franchiser) where applicable

• Assists Restaurant Manager with month end inventory to ensure adequate supplies, if requested.

• Ensure that all department employees receive comprehensive training as specified by the Operating Business Plan Assumptions

• Enforce 100% staff compliance with uniform and grooming standards

• Report unsafe work conditions/practices and safety/security violations in accordance with Company policy.

• Assist Restaurant Managers in training and supervising associates. Observe performance and encourage improvement through coaching as appropriate. Contribute to retention and motivation of associates through open communication and problem resolution.

• Manage and operate within the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service

• Execute company programs and manage the operations of outlet / area(s) to ensure compliance with and SOPs, safety regulations and all other federal, state and local regulations and to ensure an optimal level of service, quality and hospitality are provided to the guests. Take full ownership of the shift as Shift Leader of assigned outlet/area(s). Will maintain standards in the Restaurants as directed by the Director of Outlets

• Execute, recommend and manage the implementation of promotions, displays, buffet presentation and other ideas within corporate guidelines to capture more in house guests and a larger share of the local market

• Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects

• Promote an accident free workplace to minimize liabilities and related expenses

• Monitor and control the maintenance/sanitation of the various outlets and equipment to protect the assets, comply with regulations and ensure a safe work environment

• Complete any other responsibilities or duties as assigned

TypeQualification

SkillExcellent English verbal and written communication skills.

• Prior experience as a property level Restaurant Supervisor preferred

• Exposure to scheduling, PO processing, time card calculations and expense control systems preferred

• Degree in related area or equivalent of _ years of experience in the field.

• Demonstrated computer skills.

• Ability to interact with hotel/resort guests and staff in a courteous and professional manner.

• Ability to multi-task within specific time constraints.

• Good attitude and work ethic practices.

• Demonstrated ability and willingness to give direction.

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.

• Able to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

• Able to work a flexible schedule including weekends and holidays.

• Willingness to receive development and supervisory training.

• Team building and motivational skills

EducationMore than two years of post high school education required. A degree from a four year college is preferred

ExperiencePrevious restaurant supervisory experience or experience as a Lead Trainer or Shift Leader

SkillAdvanced knowledge of principles and practices within the Restaurant/ Hospitality profession. This includes experiential knowledge required for management of people, complex problems and food and beverage management. Ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures. Supervisory/management communication skills. Have the ability to operate the latest relevant computer software programs

ID: 2022-4013

External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC

External Company URL: http://goldkeyphr.com/

Street: 100 E Main St

Job Detail

• Company:
  Goldkey