Come be a part of The Main, Downtown Norfolk's upscale hotel, dining, and meeting destination. We are focused on delivering exceptional customer service while having competent, dedicated, and focused associates who are motivated by a profound responsibility to exceed our guests' expectations. We are always looking for the best talent to join our team.
A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest's dining experience
Level One
+ + Know all aspects of the menu and daily specials.
Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
Anticipate guest needs, such as replenishing beverages & condiments.
Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
Maintain station cleanliness & organization throughout shift.
Complete all assigned opening, running, & closing side work.
TypeQualification
ExperienceMust be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages.
ExperiencePrevious high volume serving experience strongly preferred
EducationHigh School Diploma or equivalent preferred
SkillAbility to multi-task
ID: 2022-4020
External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
External Company URL: http://goldkeyphr.com/
Street: 100 E Main St
