Company Detail

Job Description

Overview

The Procurement and Vendor Management Operational Risk Analyst III supports effective departmental management under NFCU Data Governance Standards. In collaboration with business process owners, the Analyst role proactively builds and maintains risk and control matrices to identify, assess, monitor, update, and report operational control monitoring results related to procurement and vendor management.

Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Perform and facilitate the collection, review and assimilation of RCSA assessment data and reporting into concise and meaningful reports

• Develop and monitor Procurement and Vendor Management Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) and contribute to development of dashboards, scorecards and reports to support management activities

• Supports the execution of front-line controls, self-assurance, RCSAs, independent risk testing, and audit activities as directed

• Evaluate and enhance the Data Governance

• Plan the research for and development of specialized risk assessment scopes

• Collaborate with management and personnel to optimize risk assessment scope development

• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

• Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

• Develops new and updates Operational Risk policies and procedures

• Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

• Perform other duties as assigned

Qualifications

• Expert knowledge and understanding of risk-based auditing techniques and methodologies

• Minimum of 5-7 years of hands-on experience with risk and controls self-assessments (RCSA)

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced knowledge in Procurement and Vendor Management, and Third-Party Risk Management

• Demonstrated experience supporting or evaluating data integration processes across common platforms (e.g., Service Now, Pega, SharePoint Online, PowerBI, etc.)

• Advanced skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

• Working knowledge of various data structures and ability to extract data sources (e.g., SharePoint, Service Now, PowerBI)

• Expert knowledge of operational and regulatory risk control concepts and practices

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Advanced Microsoft Excel and Power Point skills

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert organizational, planning and time management skills

• Expert research and analytical skills

• Expert communication and negotiation skills

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

• Expert customer service focus and relationship management skills

• Expert skill using innovative thinking to solve problems and facilitate the decision-making process

• Advanced word processing and spreadsheet software skills

• Advanced presentation software skills

• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

• Experience in Third- Party Risk Management

• Working knowledge of Navy Federal's products, services, programs, policies, and procedures

• CPA, CIA, CFA, CRCM, PMP, NCCO, NCRM, CRMA

• Master's Degree in related field or equivalent combination of training, education and experience

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Advanced degree in Data Analytics, Information Systems, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19222-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact.

Responsibilities

• Collect, prepare and maintain data for analysis, reports and reference

• Coordinate and prepare agendas for meetings, events and presentations

• Coordinate travel arrangements, prepare authorizations and review expense reports

• Monitor, field and direct phone calls; document as required

• Order supplies/services and reconcile invoices

• Partner with leadership to coordinate, execute and maintain programs and initiatives

• Prepare and submit budget requirements for Annual Financial Plan (AFP)

• Proofread and edit content for standardization to ensure clarity and accuracy

• Remain abreast of corporate business plans and marketing efforts

• Represent the department/division/branch in disaster recovery plans

• Research and evaluate operational issues, inquiries and/or complaints

• Review internal studies and surveys to provide summaries to leadership

• Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units

• Plan, develop, implement and maintain new and existing programs, campaigns and special offers

• Recommend and implement technical/electronic enhancements to improve administrative operations

• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results

• Perform other duties as assigned

Qualifications

• Ability to maintain confidentiality and demonstrate integrity

• Ability to work independently and in a team environment

• Experience in independently managing or administering a function or project

• Extensive experience in performing clerical or administrative duties/responsibilities

• Advanced knowledge of expense tracking, budget preparation and administration

• Advanced database and presentation software skills

• Advanced organizational, planning and time management skills

• Advanced research, analytical, and problem solving skills

• Advanced skill communicating with all levels within an organization

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced verbal and written communication skills

• Advanced word processing and spreadsheet software skills

• Expert administrative support skills, methods and procedures

Desired Qualifications

• Working knowledge of Navy Federal products, services, programs, policies and procedures

• Associate's Degree in Business Administration or in a related field

Hours: Monday - Friday, 8:00AM - 4:30PM *flexibility required

Location: 141 Security Drive Winchester, VA 22602

The salary range for this position is: Level I $21.25 - $26.59 hourly | Level II $23.75 - $29.72 hourly

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19270

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To control/collect on past due late stage mortgage and equity accounts (31 + days) in delinquency, in accordance with all government, investor, VA/FHA, and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Serve as mentor/trainer and provide guidance and assistance to team members. Work under minimal supervision. Conduct complex/difficult tasks of considerable latitude.

Responsibilities

• Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up-to-date and in compliance with government and Navy Federal guidelines

• Ensure required notifications, including collection emails, letters and any applicable state/regulatory letters are sent to members

• Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts

• Record, track and report member concerns to management

• Notate member arrangements in Collection system, reason(s) for delinquency, and any foreclosure alternatives offered to member

• Track and update action items in database(s)

• Collect, prepare and maintain data for analysis, reports and reference

• Perform manager share transfers (MST) for amounts up to authorized limits

• Obtain detailed financial information from delinquent members and offer solutions and alternatives to bankruptcy/charge-off

• Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by Navy Federal

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Ensure required notifications, including breach and collection letters, and any applicable state/regulatory/investor letters are sent to members

• Initiate and ensure corrective action to member accounts and/or documentation to ensure complete and accurate documentation

• Respond to inquiries; offer solutions to members, other business units and external organizations

• Communicate external loss mitigation options, including, but not limited to: Making Home Affordable Program such as HARP

• Offer short term property retention solutions including repayment plans, promises-to-pay, forbearance, modifications and deferral programs

• Explain and communicate relinquishing property options such as short sales, deeds-in-lieu, and foreclosure

• Serve as mentor/trainer and provide guidance and assistance to team members

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Perform other related duties as assigned

Qualifications

• Significant experience in performing clerical or administrative duties/responsibilities

• Significant experience in member/customer service preferably in a call center, retail banking or financial institution

• Advanced knowledge of state and federal laws affecting the collection of delinquent mortgage and equity loans; real estate, bankruptcy and foreclosure

• Significant experience in resolving complex mortgage collection issues and inquiries

• Expert knowledge of NFCU, Fannie Mae, VA and Freddie Mac and MI guidelines to determine eligibility for mortgage collection

• Expert knowledge of Fair Debt collection Practices Act, Fair Credit Reporting Act and related federal and state consumer protection rules and regulations

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Experience in leading, guiding and mentoring others

• Experience in work which displays increasing levels of responsibility and/or authority

• Significant experience in working with complex specialized accounts/default data as it relates to collections/bankruptcy regulations and practices

• Ability to work independently and in a team environment

• Advanced clerical, technical or administrative skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced research, analytical, and problem solving skills

• Advanced verbal and written communication skills

• Advanced database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

Desired Qualifications

• Working knowledge of Navy Federal mortgage products, services, programs, policies and procedures

Hours: Monday - Friday, 12:30PM - 9:00PM *with occasional Saturdays 8:00AM - 12:00PM ET

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19333-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Procurement and Vendor Management Operational Risk Analyst III supports effective departmental management under NFCU Data Governance Standards. In collaboration with business process owners, the Analyst role proactively builds and maintains risk and control matrices to identify, assess, monitor, update, and report operational control monitoring results related to procurement and vendor management.

Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Perform and facilitate the collection, review and assimilation of RCSA assessment data and reporting into concise and meaningful reports

• Develop and monitor Procurement and Vendor Management Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) and contribute to development of dashboards, scorecards and reports to support management activities

• Supports the execution of front-line controls, self-assurance, RCSAs, independent risk testing, and audit activities as directed

• Evaluate and enhance the Data Governance

• Plan the research for and development of specialized risk assessment scopes

• Collaborate with management and personnel to optimize risk assessment scope development

• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

• Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

• Develops new and updates Operational Risk policies and procedures

• Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

• Perform other duties as assigned

Qualifications

• Expert knowledge and understanding of risk-based auditing techniques and methodologies

• Minimum of 5-7 years of hands-on experience with risk and controls self-assessments (RCSA)

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced knowledge in Procurement and Vendor Management, and Third-Party Risk Management

• Demonstrated experience supporting or evaluating data integration processes across common platforms (e.g., Service Now, Pega, SharePoint Online, PowerBI, etc.)

• Advanced skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

• Working knowledge of various data structures and ability to extract data sources (e.g., SharePoint, Service Now, PowerBI)

• Expert knowledge of operational and regulatory risk control concepts and practices

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Advanced Microsoft Excel and Power Point skills

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert organizational, planning and time management skills

• Expert research and analytical skills

• Expert communication and negotiation skills

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

• Expert customer service focus and relationship management skills

• Expert skill using innovative thinking to solve problems and facilitate the decision-making process

• Advanced word processing and spreadsheet software skills

• Advanced presentation software skills

• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

• Experience in Third- Party Risk Management

• Working knowledge of Navy Federal's products, services, programs, policies, and procedures

• CPA, CIA, CFA, CRCM, PMP, NCCO, NCRM, CRMA

• Master's Degree in related field or equivalent combination of training, education and experience

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Advanced degree in Data Analytics, Information Systems, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19222-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact.

Responsibilities

• Collect, prepare and maintain data for analysis, reports and reference

• Coordinate and prepare agendas for meetings, events and presentations

• Coordinate travel arrangements, prepare authorizations and review expense reports

• Monitor, field and direct phone calls; document as required

• Order supplies/services and reconcile invoices

• Partner with leadership to coordinate, execute and maintain programs and initiatives

• Prepare and submit budget requirements for Annual Financial Plan (AFP)

• Proofread and edit content for standardization to ensure clarity and accuracy

• Remain abreast of corporate business plans and marketing efforts

• Represent the department/division/branch in disaster recovery plans

• Research and evaluate operational issues, inquiries and/or complaints

• Review internal studies and surveys to provide summaries to leadership

• Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units

• Plan, develop, implement and maintain new and existing programs, campaigns and special offers

• Recommend and implement technical/electronic enhancements to improve administrative operations

• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results

• Perform other duties as assigned

Qualifications

• Ability to maintain confidentiality and demonstrate integrity

• Ability to work independently and in a team environment

• Experience in independently managing or administering a function or project

• Extensive experience in performing clerical or administrative duties/responsibilities

• Advanced knowledge of expense tracking, budget preparation and administration

• Advanced database and presentation software skills

• Advanced organizational, planning and time management skills

• Advanced research, analytical, and problem solving skills

• Advanced skill communicating with all levels within an organization

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced verbal and written communication skills

• Advanced word processing and spreadsheet software skills

• Expert administrative support skills, methods and procedures

Desired Qualifications

• Working knowledge of Navy Federal products, services, programs, policies and procedures

• Associate's Degree in Business Administration or in a related field

Hours: Monday - Friday, 8:00AM - 4:30PM *flexibility required

Location: 141 Security Drive Winchester, VA 22602

The salary range for this position is: Level I $21.25 - $26.59 hourly | Level II $23.75 - $29.72 hourly

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19270

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Seeking a Software Development Engineer in Test (SDET) that will collaborate with DevOps engineers, developers, and cloud engineers to plan, design, and develop test automation in support of DevOps and Continuous Integration, Continuous Delivery (CICD) pipelines. The SDET will develop test automation for integration, regression, and functional testing for systems to ensure compliance with system requirements and Navy Federal business practices and policies. Assists in the analysis of functional and technical requirements. Develop and maintain working knowledge of evolving SDET engineering technologies, concepts, and trends. The Test Automation Engineer may be responsible for testing web application User Interfaces, APIs, and participating in the development of test automation frameworks. The candidate must have excellent communication skills and the ability to collaborate with a variety of audiences including management, DevOps engineers and product teams.

Responsibilities

- Developing automated test scripts and frameworks to validate software functionality across different environments and configurations

- Creating and maintaining automated tests using programming languages and testing frameworks like Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath depending on the technology stack

- Collaborating with developers and quality assurance engineers to define test strategies, test plans, and test cases that align with business requirements

- Investigating and troubleshooting issues, identifying bugs, and working with cross functional teams to prioritize and resolve them.

- Integrating automated tests into CICD pipelines to ensure that new code changes are continuously tested for quality and performance

- Building and maintaining internal testing tools, frameworks, and infrastructure to support efficient test automation and continuous improvement.

- Analyzing test results and providing meaningful reports to stakeholders, highlighting issues and trends, and suggesting improvements

- Participating in code reviews, providing feedback on testability, and promoting best practices for quality assurance within the development team

- Working in agile or iterative development environments

- Participating in Sprint planning standups, retrospectives, and other agile ceremonies to ensure quality goals are met

- Escalate any risks in a timely manner

- Present clear, organized, and concise information to all audiences through a variety of media to enable effective decisions

- Perform other duties as assigned

Qualifications

- Experience implementing cloud native test automation tools and defining frameworks and methods that increase efficiency and reduce Data Center footprint

- Design and implement robust and scalable test automation solutions within an Azure DevOps and CI/CD environment to improve the quality of functional, regression, and system tests

- Works collaboratively with cross-functional teams in agile settings to understand business requirements to develop test automation that supports DevOps and CI/CD

- Strong experience with agile methodologies

- Experience in streamlining continuous test processes that improve product delivery

- Strong development skills in core Java concepts and Selenium Test Automation Framework development

- Experience with Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath

- Experience developing scripts to perform comprehensive automated testing on multiple platforms including web based, client server, and mainframe

- Experience developing test automation for SOA Services and SOAP/REST APIs

- Experience with Azure Repos, GitHub, Bitbucket or other software repositories

- Experience with CI/CD pipeline tools such as Azure Pipelines, Jenkins, or Bamboo

- Strong understanding of dependency management and build tools such as Maven

- Proficient in keyword, data driven, and behavior-driven test automation development

- Experience with test management tools such as Azure Test Plans, Jira, Micro Focus ALM/Octane

- Develop and maintain reusable components, functions, methods, and libraries to reduce maintenance and increase efficiency and scalability

- Ability to adhere to Software Engineering disciplines

- Advanced verbal and written communication skills

- Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

- Advanced organizational, planning and time management skills

- Skill in exercising initiative and using good judgment to make sound decisions

- Advanced analytical/quantitative, reconciliation, deductive reasoning, and problem-solving skills

- Skill in mentoring and training less experienced staff

- A Bachelor's Degree in Computer Science, Engineering, Mathematics, a related field, or equivalent experience

Desired Qualifications:

- Knowledge of multiple test automation tools and test automation patterns

- Experience with evaluating new software testing tools and performing proof of concepts.

- Experience developing YAML based Azure pipelines

- Experience with one or more scripting languages to support CI/CD pipeline jobs

- Experience writing test automation code with IntelliJ and/or Visual Studio Code

- Experience with databases (Microsoft SQL Server is preferred)

- ASTQB CTFL or CTAL-TAE Certification

- Working knowledge of banking/financial industry standards and practices

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19239-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To control/collect on past due late stage mortgage and equity accounts (31 + days) in delinquency, in accordance with all government, investor, VA/FHA, and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Serve as mentor/trainer and provide guidance and assistance to team members. Work under minimal supervision. Conduct complex/difficult tasks of considerable latitude.

Responsibilities

• Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up-to-date and in compliance with government and Navy Federal guidelines

• Ensure required notifications, including collection emails, letters and any applicable state/regulatory letters are sent to members

• Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts

• Record, track and report member concerns to management

• Notate member arrangements in Collection system, reason(s) for delinquency, and any foreclosure alternatives offered to member

• Track and update action items in database(s)

• Collect, prepare and maintain data for analysis, reports and reference

• Perform manager share transfers (MST) for amounts up to authorized limits

• Obtain detailed financial information from delinquent members and offer solutions and alternatives to bankruptcy/charge-off

• Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by Navy Federal

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Ensure required notifications, including breach and collection letters, and any applicable state/regulatory/investor letters are sent to members

• Initiate and ensure corrective action to member accounts and/or documentation to ensure complete and accurate documentation

• Respond to inquiries; offer solutions to members, other business units and external organizations

• Communicate external loss mitigation options, including, but not limited to: Making Home Affordable Program such as HARP

• Offer short term property retention solutions including repayment plans, promises-to-pay, forbearance, modifications and deferral programs

• Explain and communicate relinquishing property options such as short sales, deeds-in-lieu, and foreclosure

• Serve as mentor/trainer and provide guidance and assistance to team members

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Perform other related duties as assigned

Qualifications

• Significant experience in performing clerical or administrative duties/responsibilities

• Significant experience in member/customer service preferably in a call center, retail banking or financial institution

• Advanced knowledge of state and federal laws affecting the collection of delinquent mortgage and equity loans; real estate, bankruptcy and foreclosure

• Significant experience in resolving complex mortgage collection issues and inquiries

• Expert knowledge of NFCU, Fannie Mae, VA and Freddie Mac and MI guidelines to determine eligibility for mortgage collection

• Expert knowledge of Fair Debt collection Practices Act, Fair Credit Reporting Act and related federal and state consumer protection rules and regulations

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Experience in leading, guiding and mentoring others

• Experience in work which displays increasing levels of responsibility and/or authority

• Significant experience in working with complex specialized accounts/default data as it relates to collections/bankruptcy regulations and practices

• Ability to work independently and in a team environment

• Advanced clerical, technical or administrative skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced research, analytical, and problem solving skills

• Advanced verbal and written communication skills

• Advanced database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

Desired Qualifications

• Working knowledge of Navy Federal mortgage products, services, programs, policies and procedures

Hours: Monday - Friday, 12:30PM - 9:00PM *with occasional Saturdays 8:00AM - 12:00PM ET

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19333-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Procurement and Vendor Management Operational Risk Analyst III supports effective departmental management under NFCU Data Governance Standards. In collaboration with business process owners, the Analyst role proactively builds and maintains risk and control matrices to identify, assess, monitor, update, and report operational control monitoring results related to procurement and vendor management.

Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Perform and facilitate the collection, review and assimilation of RCSA assessment data and reporting into concise and meaningful reports

• Develop and monitor Procurement and Vendor Management Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) and contribute to development of dashboards, scorecards and reports to support management activities

• Supports the execution of front-line controls, self-assurance, RCSAs, independent risk testing, and audit activities as directed

• Evaluate and enhance the Data Governance

• Plan the research for and development of specialized risk assessment scopes

• Collaborate with management and personnel to optimize risk assessment scope development

• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

• Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

• Develops new and updates Operational Risk policies and procedures

• Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

• Perform other duties as assigned

Qualifications

• Expert knowledge and understanding of risk-based auditing techniques and methodologies

• Minimum of 5-7 years of hands-on experience with risk and controls self-assessments (RCSA)

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced knowledge in Procurement and Vendor Management, and Third-Party Risk Management

• Demonstrated experience supporting or evaluating data integration processes across common platforms (e.g., Service Now, Pega, SharePoint Online, PowerBI, etc.)

• Advanced skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

• Working knowledge of various data structures and ability to extract data sources (e.g., SharePoint, Service Now, PowerBI)

• Expert knowledge of operational and regulatory risk control concepts and practices

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Advanced Microsoft Excel and Power Point skills

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert organizational, planning and time management skills

• Expert research and analytical skills

• Expert communication and negotiation skills

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

• Expert customer service focus and relationship management skills

• Expert skill using innovative thinking to solve problems and facilitate the decision-making process

• Advanced word processing and spreadsheet software skills

• Advanced presentation software skills

• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

• Experience in Third- Party Risk Management

• Working knowledge of Navy Federal's products, services, programs, policies, and procedures

• CPA, CIA, CFA, CRCM, PMP, NCCO, NCRM, CRMA

• Master's Degree in related field or equivalent combination of training, education and experience

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Advanced degree in Data Analytics, Information Systems, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19222-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact.

Responsibilities

• Collect, prepare and maintain data for analysis, reports and reference

• Coordinate and prepare agendas for meetings, events and presentations

• Coordinate travel arrangements, prepare authorizations and review expense reports

• Monitor, field and direct phone calls; document as required

• Order supplies/services and reconcile invoices

• Partner with leadership to coordinate, execute and maintain programs and initiatives

• Prepare and submit budget requirements for Annual Financial Plan (AFP)

• Proofread and edit content for standardization to ensure clarity and accuracy

• Remain abreast of corporate business plans and marketing efforts

• Represent the department/division/branch in disaster recovery plans

• Research and evaluate operational issues, inquiries and/or complaints

• Review internal studies and surveys to provide summaries to leadership

• Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units

• Plan, develop, implement and maintain new and existing programs, campaigns and special offers

• Recommend and implement technical/electronic enhancements to improve administrative operations

• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results

• Perform other duties as assigned

Qualifications

• Ability to maintain confidentiality and demonstrate integrity

• Ability to work independently and in a team environment

• Experience in independently managing or administering a function or project

• Extensive experience in performing clerical or administrative duties/responsibilities

• Advanced knowledge of expense tracking, budget preparation and administration

• Advanced database and presentation software skills

• Advanced organizational, planning and time management skills

• Advanced research, analytical, and problem solving skills

• Advanced skill communicating with all levels within an organization

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced verbal and written communication skills

• Advanced word processing and spreadsheet software skills

• Expert administrative support skills, methods and procedures

Desired Qualifications

• Working knowledge of Navy Federal products, services, programs, policies and procedures

• Associate's Degree in Business Administration or in a related field

Hours: Monday - Friday, 8:00AM - 4:30PM *flexibility required

Location: 141 Security Drive Winchester, VA 22602

The salary range for this position is: Level I $21.25 - $26.59 hourly | Level II $23.75 - $29.72 hourly

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19270

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Seeking a Software Development Engineer in Test (SDET) that will collaborate with DevOps engineers, developers, and cloud engineers to plan, design, and develop test automation in support of DevOps and Continuous Integration, Continuous Delivery (CICD) pipelines. The SDET will develop test automation for integration, regression, and functional testing for systems to ensure compliance with system requirements and Navy Federal business practices and policies. Assists in the analysis of functional and technical requirements. Develop and maintain working knowledge of evolving SDET engineering technologies, concepts, and trends. The Test Automation Engineer may be responsible for testing web application User Interfaces, APIs, and participating in the development of test automation frameworks. The candidate must have excellent communication skills and the ability to collaborate with a variety of audiences including management, DevOps engineers and product teams.

Responsibilities

- Developing automated test scripts and frameworks to validate software functionality across different environments and configurations

- Creating and maintaining automated tests using programming languages and testing frameworks like Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath depending on the technology stack

- Collaborating with developers and quality assurance engineers to define test strategies, test plans, and test cases that align with business requirements

- Investigating and troubleshooting issues, identifying bugs, and working with cross functional teams to prioritize and resolve them.

- Integrating automated tests into CICD pipelines to ensure that new code changes are continuously tested for quality and performance

- Building and maintaining internal testing tools, frameworks, and infrastructure to support efficient test automation and continuous improvement.

- Analyzing test results and providing meaningful reports to stakeholders, highlighting issues and trends, and suggesting improvements

- Participating in code reviews, providing feedback on testability, and promoting best practices for quality assurance within the development team

- Working in agile or iterative development environments

- Participating in Sprint planning standups, retrospectives, and other agile ceremonies to ensure quality goals are met

- Escalate any risks in a timely manner

- Present clear, organized, and concise information to all audiences through a variety of media to enable effective decisions

- Perform other duties as assigned

Qualifications

- Experience implementing cloud native test automation tools and defining frameworks and methods that increase efficiency and reduce Data Center footprint

- Design and implement robust and scalable test automation solutions within an Azure DevOps and CI/CD environment to improve the quality of functional, regression, and system tests

- Works collaboratively with cross-functional teams in agile settings to understand business requirements to develop test automation that supports DevOps and CI/CD

- Strong experience with agile methodologies

- Experience in streamlining continuous test processes that improve product delivery

- Strong development skills in core Java concepts and Selenium Test Automation Framework development

- Experience with Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath

- Experience developing scripts to perform comprehensive automated testing on multiple platforms including web based, client server, and mainframe

- Experience developing test automation for SOA Services and SOAP/REST APIs

- Experience with Azure Repos, GitHub, Bitbucket or other software repositories

- Experience with CI/CD pipeline tools such as Azure Pipelines, Jenkins, or Bamboo

- Strong understanding of dependency management and build tools such as Maven

- Proficient in keyword, data driven, and behavior-driven test automation development

- Experience with test management tools such as Azure Test Plans, Jira, Micro Focus ALM/Octane

- Develop and maintain reusable components, functions, methods, and libraries to reduce maintenance and increase efficiency and scalability

- Ability to adhere to Software Engineering disciplines

- Advanced verbal and written communication skills

- Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

- Advanced organizational, planning and time management skills

- Skill in exercising initiative and using good judgment to make sound decisions

- Advanced analytical/quantitative, reconciliation, deductive reasoning, and problem-solving skills

- Skill in mentoring and training less experienced staff

- A Bachelor's Degree in Computer Science, Engineering, Mathematics, a related field, or equivalent experience

Desired Qualifications:

- Knowledge of multiple test automation tools and test automation patterns

- Experience with evaluating new software testing tools and performing proof of concepts.

- Experience developing YAML based Azure pipelines

- Experience with one or more scripting languages to support CI/CD pipeline jobs

- Experience writing test automation code with IntelliJ and/or Visual Studio Code

- Experience with databases (Microsoft SQL Server is preferred)

- ASTQB CTFL or CTAL-TAE Certification

- Working knowledge of banking/financial industry standards and practices

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19239

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Procurement and Vendor Management Operational Risk Analyst III supports effective departmental management under NFCU Data Governance Standards. In collaboration with business process owners, the Analyst role proactively builds and maintains risk and control matrices to identify, assess, monitor, update, and report operational control monitoring results related to procurement and vendor management.

Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Perform and facilitate the collection, review and assimilation of RCSA assessment data and reporting into concise and meaningful reports

• Develop and monitor Procurement and Vendor Management Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) and contribute to development of dashboards, scorecards and reports to support management activities

• Supports the execution of front-line controls, self-assurance, RCSAs, independent risk testing, and audit activities as directed

• Evaluate and enhance the Data Governance

• Plan the research for and development of specialized risk assessment scopes

• Collaborate with management and personnel to optimize risk assessment scope development

• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

• Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

• Develops new and updates Operational Risk policies and procedures

• Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

• Perform other duties as assigned

Qualifications

• Expert knowledge and understanding of risk-based auditing techniques and methodologies

• Minimum of 5-7 years of hands-on experience with risk and controls self-assessments (RCSA)

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced knowledge in Procurement and Vendor Management, and Third-Party Risk Management

• Demonstrated experience supporting or evaluating data integration processes across common platforms (e.g., Service Now, Pega, SharePoint Online, PowerBI, etc.)

• Advanced skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

• Working knowledge of various data structures and ability to extract data sources (e.g., SharePoint, Service Now, PowerBI)

• Expert knowledge of operational and regulatory risk control concepts and practices

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Advanced Microsoft Excel and Power Point skills

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert organizational, planning and time management skills

• Expert research and analytical skills

• Expert communication and negotiation skills

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

• Expert customer service focus and relationship management skills

• Expert skill using innovative thinking to solve problems and facilitate the decision-making process

• Advanced word processing and spreadsheet software skills

• Advanced presentation software skills

• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

• Experience in Third- Party Risk Management

• Working knowledge of Navy Federal's products, services, programs, policies, and procedures

• CPA, CIA, CFA, CRCM, PMP, NCCO, NCRM, CRMA

• Master's Degree in related field or equivalent combination of training, education and experience

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Advanced degree in Data Analytics, Information Systems, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19222

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To control/collect on past due late stage mortgage and equity accounts (31 + days) in delinquency, in accordance with all government, investor, VA/FHA, and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Serve as mentor/trainer and provide guidance and assistance to team members. Work under minimal supervision. Conduct complex/difficult tasks of considerable latitude.

Responsibilities

• Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up-to-date and in compliance with government and Navy Federal guidelines

• Ensure required notifications, including collection emails, letters and any applicable state/regulatory letters are sent to members

• Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts

• Record, track and report member concerns to management

• Notate member arrangements in Collection system, reason(s) for delinquency, and any foreclosure alternatives offered to member

• Track and update action items in database(s)

• Collect, prepare and maintain data for analysis, reports and reference

• Perform manager share transfers (MST) for amounts up to authorized limits

• Obtain detailed financial information from delinquent members and offer solutions and alternatives to bankruptcy/charge-off

• Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by Navy Federal

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Ensure required notifications, including breach and collection letters, and any applicable state/regulatory/investor letters are sent to members

• Initiate and ensure corrective action to member accounts and/or documentation to ensure complete and accurate documentation

• Respond to inquiries; offer solutions to members, other business units and external organizations

• Communicate external loss mitigation options, including, but not limited to: Making Home Affordable Program such as HARP

• Offer short term property retention solutions including repayment plans, promises-to-pay, forbearance, modifications and deferral programs

• Explain and communicate relinquishing property options such as short sales, deeds-in-lieu, and foreclosure

• Serve as mentor/trainer and provide guidance and assistance to team members

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Perform other related duties as assigned

Qualifications

• Significant experience in performing clerical or administrative duties/responsibilities

• Significant experience in member/customer service preferably in a call center, retail banking or financial institution

• Advanced knowledge of state and federal laws affecting the collection of delinquent mortgage and equity loans; real estate, bankruptcy and foreclosure

• Significant experience in resolving complex mortgage collection issues and inquiries

• Expert knowledge of NFCU, Fannie Mae, VA and Freddie Mac and MI guidelines to determine eligibility for mortgage collection

• Expert knowledge of Fair Debt collection Practices Act, Fair Credit Reporting Act and related federal and state consumer protection rules and regulations

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Experience in leading, guiding and mentoring others

• Experience in work which displays increasing levels of responsibility and/or authority

• Significant experience in working with complex specialized accounts/default data as it relates to collections/bankruptcy regulations and practices

• Ability to work independently and in a team environment

• Advanced clerical, technical or administrative skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced research, analytical, and problem solving skills

• Advanced verbal and written communication skills

• Advanced database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

Desired Qualifications

• Working knowledge of Navy Federal mortgage products, services, programs, policies and procedures

Hours: Monday - Friday, 12:30PM - 9:00PM *with occasional Saturdays 8:00AM - 12:00PM ET

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19333-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 5445 Glenside Drive, North Richmond, VA 23228

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18923

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 5 Bel Air South Parkway, Bel Air, MD 21015

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19262

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Level II

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials, and equity; incentive pay; and job documentation, analysis, and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives and human resource initiatives. Serve as an extension of the Compensation Leadership team. Works independently.

Senior

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials and equity; incentive pay; and job documentation, analysis and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives. Works independently. Lead the most complex/unusual tasks with considerable latitude and impact.

Responsibilities

Level II

• Serve as a leader in establishing strategic direction for compensation programs within one business unit and partner with Human Resource Business Partner (HR BP) to communication compensation programs

• Develop, cultivate, and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Conduct job reviews and evaluations while guiding client groups in the development of new jobs and job families

• Lead the design and conduct training on programs for employees and management

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify, and execute Navy Federal policies, standards, and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Direct and assign the business unit work to the Compensation Consultants, Analysts and Specialists

• Lead, guide, and mentor to less experienced staff align to their business areas

• Manage projects of varied scope

• Prepare complex summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Perform other duties as assigned

Senior

• Develop, cultivate and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Design and document jobs through the collection and analysis of information about job responsibilities and requirements

• Design and conduct training on programs for employees and management

• Design and develop programs and practices; make strategic recommendations

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify and execute Navy Federal policies, standards and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Lead, guide and mentor less experienced staff

• Manage projects of varied scope

• Prepare summaries, analyses, reports, charts, graphs, instructions, memoranda and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines

• Perform other duties as assigned

Qualifications

Level II

• Advanced knowledge of compensation principles, practices, and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Significant experience in analyzing and administering job, market, and salary evaluation programs

• Significant experience in compensation planning and incentive plan development

• Responsible for maintaining awareness and knowledge of market conditions and trends to support compensation programs, processes, and initiatives for the enterprise and/or a specific client area

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Significant experience working and participating in cross-functional, multi-dimensional teams and projects

• Significant experience in independently managing or administering a function or project

• Significant experience in leading, guiding and mentoring less experienced staff

• Significant experience managing multiple priorities independently and distributing work to team members to ensure deadlines are met

• Significant experience creating professional presentations to deliver and educate compensation concepts and initiatives to the general employee population

• Advanced experience in identifying relevant analytical problems, determining appropriate diagnostic methods, and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Experience working in an HR BP model

• Working knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Certified Compensation Professional (CCP) certification

• Advanced skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Senior

• Advanced knowledge of compensation principles, practices and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Experience working and participating in cross-functional, multi-dimensional teams and projects

• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Significant experience in independently managing or administering a function or project

• Extensive experience in handling highly confidential and sensitive situations

• Extensive experience in identifying relevant analytical problems, determining appropriate diagnostic methods and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Significant experience in analyzing and administering job, market and salary evaluation programs

• Experience in compensation planning and incentive plan development

• Effective skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Expert verbal and written communication skills

• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy and tact

• Advanced skill speaking and/or presenting in front of groups in a professional setting

• Expert organizational, planning and time management skills

• Expert word processing and spreadsheet software skills

• Advanced database and presentation software skills

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Desired Qualifications

Senior

• Familiarity with Navy Federal's functions, philosophy, operations and organizational objectives

• Experience with mergers/acquisitions

• Previous consulting experience in an HR related Consulting firm

• CCP certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 295 Bendix Rd Suite 250 Virginia Beach, VA 23452 | 9999 Willow Creek RoadSan Diego, CA 92131

The salary range for this position is: Level II $76,900 - $138,900 annually | Senior $95,000 - $159,675 annually

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19044-OTHLOC-300000025806121

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. To perform advanced platform banking functions with minimal supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 5898 Roswell Road, Sandy Springs, GA 30328

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19292

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 5 Bel Air South Parkway, Bel Air, MD 21015

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19262

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 5898 Roswell Road, Sandy Springs, GA 30328

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19289

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 1356 A Main Chapel Way, Gambrills MD 21228

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19297

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 16409 Heritage Boulevard, Bowie, MD 20716

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19091

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 6651 Ritchie Highway, Glen Burnie, MD, 21061

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18951

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Business Transformation Analyst II is responsible for collecting and analyzing business needs and requirements as tied to continual enterprise data and technology transformation, including artificial intelligence. Collaborate with junior and senior stakeholders to understand business priorities and value across multiple business areas across the enterprise. Promote "art of possible" mindset and challenge the status quo as the organization transforms. Compile, research, analyze, and document data and business requirements, workflow / processes, and functionality. Conduct complex work with latitude for independent judgment and decision making.

Responsibilities

• Provide thought leadership on business transformation driven by new technology capability builds while balancing the trade-offs between solution options

• Drive for end-to-end solutions that deliver transformational member value rapidly in iterative releases of new analytics and technology solutions, including artificial intelligence (AI)

• Evangelize the "art of the possible" mindset across the enterprise and ensure we are transforming not only technology but also the way the enterprise considers solving business challenges with technology

• Liaise between business/journey leads/goal owners/product owners and development teams

• Drive and prioritize capability feature and function requests for future releases from business

• Solve business problems by defining robust solutions via interviewing stakeholders, identifying and evaluating alternatives with a focus on transformative capabilities, and presenting findings

• Track and manage requirements status and changes throughout project / product lifecycle via board/backlog management

• Conduct requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, verifiable, and that they conform to defined standards

• Create and communicate artifacts; translating business needs into executable requirements and acceptance criteria for delivery teams

• Create and present executive summaries of requirements for senior stakeholders

• Partner with Scrum Masters and Release Train team for overall product board/backlog creation, maintenance, and management as related to requirements

• Maintain backlog of business needs and transformation objectives and works with team capability strategy team to prioritize in an iterative and agile framework

• Influence and negotiate prioritization of delivery across numerous business areas across the enterprise

• Understand enterprise technology roadmaps across multiple business stakeholders and synthesize frequently changing inputs, priorities, and dependencies

• Stay abreast of latest FinTech and analytics capability trends and technologies

• Propose innovative solutions leveraging a combination of existing and emerging data and analytics technologies

• Support and enable agile way of working across technical and functional teams

• Other duties as assigned

Qualifications

• Experience driving capability roadmap and prioritization with business stakeholders

• Experience in the banking/financial services industry and deep understanding of industry trends, products, and services

• Experience working in a large-scale IT and/or financial services organization with responsibility for the technology strategy relating to business transformation via digital experience platforms and processes, cloud-native, etc.

• Knowledge of FinTech space and emerging technologies (Cloud, Data Virtualization, etc.)

• Experience in organizational transformation, digital journeys, customer experience

• Knowledge of and significant experience with end to end MVP product and capability delivery

• Ability to independently plan, organize, and lead large and complex efforts

• Advanced skill in driving alignment and consensus across broad working groups from junior to executive stakeholder groups

• Advanced skill in relationship management horizontally across multiple business and technology functions and sources of requirements inputs, including but not limited to senior business stakeholders, journey execution leads, goal owners, product owners, solution architects, etc.

• Advanced change management skills and the ability to influence others and set priorities around constant change

• Advanced project management skills and/or experience working in Agile project management

• Advanced skill in developing high quality deliverables, including oral, written, and PPT presentations for executive communications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Desired Qualifications

• Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM)

• Master's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18921-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To organize, facilitate, and coordinate small to large scope initiatives from inception through implementation. Work with stakeholders to plan, measure, deploy action plans and resources to improve operational processes, procedures, standards and deliver solutions, reports, and presentations to business partners and leadership. Develop business cases and operations roadmaps, sourcing and building key industry partnerships, detailing competitive analysis and industry models.

Responsibilities

• Develop, plan and deliver solutions to drive the NFCU strategies ensuring processes, systems, operations, quality assessments and service standards are targeted to support superior objectives

• Provide strategic analysis and recommendations to assist key decisions made by senior leadership regarding technology, financial market trends, by identifying departments strengths, weaknesses, opportunities and threats

• Assist in leading project teams on complex initiatives of significant business risk and impact across the organization

• Lead and coordinate the planning, scheduling, budgeting, and resourcing of projects to scope, identify risk exposure and remediation of non-compliance to standards

• Prepare and deliver moderately complex project plans, proposals, schedules, communications, and resource impacts and staff requirements

• Develop, analyze, and provide operational dashboards with project progress, resource allocation, and communication status

• Facilitate regular project reviews to assess business alignment and identify areas for improvement. Make recommendations for improvement to departmental leadership

• Lead benchmarking standards research including measuring goals against performance, continuous improvement, and potential use of industry-leading vendors

• Review processes/programs/services for all functional and operational areas to identify, capture, analyze, assess and recommend improvements to respond to services/or operation/or member service areas without clear practice or precedent

• Identify and collaborate with various levels of staff to accomplish all tasks/assignments and recommend and execute moderately complex process improvements

• Schedule and perform as-needed operations audits noting procedural and other operational deficiencies or vulnerabilities

• As a member of the cross functional team, apply Agile/Lean principles to continuously incrementally improve moderately complex operation strategies for the branch

• Monitor key performance indicators, determine gaps in performance metrics, and recommend /execute change management techniques for efficiency/quality improvements to moderately complex processes

• Partner with business units to determine benchmarking targets to ensure effective processes are in place, including proactive and reactive initiatives review of assignments, quality assurance, and cross-servicing of operations and services

• Provide strategic direction to ensure initiatives are communicated and implemented for all functional and operational business units

• Set and implement operational objectives and goals that align with division, department and corporate strategies

• Provide results of and develop recommendations based on analysis and research of trends in support of projects and initiatives

• Promote and educate on the change management required for implementation of solutions and define and track measures of success for ensuring new solutions are embraced

• Identify moderately complex operational, training, and service/products goals and create opportunities to join forces across the organization

• Ensure consistent, appropriate and fluid communication across the organization

• Perform other duties as assigned

Qualifications

• Advanced knowledge of project/process improvement/change management methodologies

• Experience in using Agile methodologies/principles (Scrum, XP, Lean etc.)

• Significant experience in using Change Management tools such as: change impact analysis, change readiness assessment, stakeholder assessment and alignment, communications and training, content design/development

• Advanced in the use of PCs and software applications.

• Ability to manage multiple activities simultaneously and achieve desired results

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced research, analytical, and problem solving skills

• Advanced verbal, written and interpersonal communication skills to include present findings and conclusions

• Advanced organizational, and planning and time management skills

• Advanced skill interpreting, applying and explaining written and oral regulations, instructions, operations, products, procedures.

• Bachelor's degree in Business Administration, Management, or related field or equivalent combination of education, training and experience

Desired Qualifications

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Proven experience in Underwriting operations and processes and/or other related, applicable REL experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19088-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Level II

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials, and equity; incentive pay; and job documentation, analysis, and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives and human resource initiatives. Serve as an extension of the Compensation Leadership team. Works independently.

Senior

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials and equity; incentive pay; and job documentation, analysis and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives. Works independently. Lead the most complex/unusual tasks with considerable latitude and impact.

Responsibilities

Level II

• Serve as a leader in establishing strategic direction for compensation programs within one business unit and partner with Human Resource Business Partner (HR BP) to communication compensation programs

• Develop, cultivate, and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Conduct job reviews and evaluations while guiding client groups in the development of new jobs and job families

• Lead the design and conduct training on programs for employees and management

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify, and execute Navy Federal policies, standards, and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Direct and assign the business unit work to the Compensation Consultants, Analysts and Specialists

• Lead, guide, and mentor to less experienced staff align to their business areas

• Manage projects of varied scope

• Prepare complex summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Perform other duties as assigned

Senior

• Develop, cultivate and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Design and document jobs through the collection and analysis of information about job responsibilities and requirements

• Design and conduct training on programs for employees and management

• Design and develop programs and practices; make strategic recommendations

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify and execute Navy Federal policies, standards and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Lead, guide and mentor less experienced staff

• Manage projects of varied scope

• Prepare summaries, analyses, reports, charts, graphs, instructions, memoranda and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines

• Perform other duties as assigned

Qualifications

Level II

• Advanced knowledge of compensation principles, practices, and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Significant experience in analyzing and administering job, market, and salary evaluation programs

• Significant experience in compensation planning and incentive plan development

• Responsible for maintaining awareness and knowledge of market conditions and trends to support compensation programs, processes, and initiatives for the enterprise and/or a specific client area

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Significant experience working and participating in cross-functional, multi-dimensional teams and projects

• Significant experience in independently managing or administering a function or project

• Significant experience in leading, guiding and mentoring less experienced staff

• Significant experience managing multiple priorities independently and distributing work to team members to ensure deadlines are met

• Significant experience creating professional presentations to deliver and educate compensation concepts and initiatives to the general employee population

• Advanced experience in identifying relevant analytical problems, determining appropriate diagnostic methods, and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Experience working in an HR BP model

• Working knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Certified Compensation Professional (CCP) certification

• Advanced skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Senior

• Advanced knowledge of compensation principles, practices and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Experience working and participating in cross-functional, multi-dimensional teams and projects

• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Significant experience in independently managing or administering a function or project

• Extensive experience in handling highly confidential and sensitive situations

• Extensive experience in identifying relevant analytical problems, determining appropriate diagnostic methods and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Significant experience in analyzing and administering job, market and salary evaluation programs

• Experience in compensation planning and incentive plan development

• Effective skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Expert verbal and written communication skills

• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy and tact

• Advanced skill speaking and/or presenting in front of groups in a professional setting

• Expert organizational, planning and time management skills

• Expert word processing and spreadsheet software skills

• Advanced database and presentation software skills

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Desired Qualifications

Senior

• Familiarity with Navy Federal's functions, philosophy, operations and organizational objectives

• Experience with mergers/acquisitions

• Previous consulting experience in an HR related Consulting firm

• CCP certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 295 Bendix Rd Suite 250 Virginia Beach, VA 23452 | 9999 Willow Creek RoadSan Diego, CA 92131

The salary range for this position is: Level II $76,900 - $138,900 annually | Senior $95,000 - $159,675 annually

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19044-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To supervise the Mechanical Services Section during the evening shift. To analyze, determine and complete HVAC mechanical requirements pertaining to system installation, operation, alteration, repairs, and maintenance. To serve as project manager for mechanical projects.

Responsibilities

• Analyzes, determines, and completes the HVAC mechanical requirements including requirements such as installation, operation, alteration, repair, and maintenance of the heating system, the ventilation system, the air conditioning system, the sprinkler system, refrigeration, and major appliances

• Diagnoses and troubleshoots operational problems using operation maintenance and repair manuals and disassembles system to repair problems

• Identifies problems and determines the most effective and efficient solution and performs the required maintenance or repair or adjustment

• Tests the systems to perform preventive maintenance

• Plans, organizes and directs the activities of the Mechanical Services Section evening shift

• Performs supervisory administrative duties: prepares and conducts performance appraisals, counsels employees, and oversees employee training and development

• Delegates workload to staff based on level of experience and ensure tasks are completed with minimal inconvenience and/or disruption to Navy Federal Credit Union operations

• Researches documents, communicates and observes compliance with Navy Federal Credit Union local, state, and federal regulatory guidelines pertaining to mechanical maintenance

• Use multiple computer based applications to perform environmental system control adjustments, maintain the energy management and monitoring systems

• Inspect building systems and diagnose mechanical efficiency, malfunctions, or desired alterations

• Acts as project manager for in-house and contracted projects. Assists in the development of contract specifications. Reviews contract documentation and blueprints provided by outside engineers for contract installations

• Acts as the project manager for assigned in-house and contracted projects. Assists in the development of contract specifications.

• Reviews documentation and blueprints developed by outside engineers and contractors for technical accuracy, constructability, and compatibility with existing systems and equipment

• Inspects work completed by contractors to ensure specifications and quality requirements have been met

• Identifies errors or problems and offers solutions and suggestions

• Establishes and executes equipment and systems preventive maintenance program

• Works closely with the customer, contractor, and various levels of NFCU employees to ensure scheduled completion of project resolving problems as necessary

• Observes and enforces safe working conditions through continual training of the staff and by bringing unsafe situations to the attention of employees whenever encountered

• Maintains knowledge of industry, regulatory, building codes, and EPA ADA and OSHA laws and regulations and ensures that apprentices are trained on the above

• Performs other duties as assigned or appropriate

Qualifications

• Six years of HVAC experience

• Demonstrated ability to supervise and evaluate subordinates

• Ability to oversee work for compliance with OSHA requirements

• Ability to meet deadlines, exercise initiative, good judgment and make sound decisions

• Ability to read mechanical/plumbing/fire protection blueprints

• Ability to meet deadlines, exercise initiative, good judgment and make sound decisions

• Experience in operations and maintenance of large buildings

• Thorough knowledge in the installation, maintenance, operation and repair of plumbing system, refrigeration equipment, centrifugal chillers, computer room environmental equipment, air handler system and pneumatic control systems

• Thorough knowledge of state and local mechanical codes

• Must possess driver's license

• Master Mechanical License or ability to obtain license within six months of hiring

• Universal Refrigerant Transition and Recovery Certification

• Effective planning and organizational skills

Desired Qualifications

• High school, trade school diploma or equivalent

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Location: 820 Follin Lane Vienna, Virginia 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19120

Job Detail

• Company:
  Navy Federal Credit Union