Company Detail

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 16409 Heritage Boulevard, Bowie, MD 20716

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19091

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To design and develop complex multimedia elements (graphics; animations; audio; video and print) and apply agile techniques to develop Interactive Multimedia Instruction; Web-based training, video-based learning solutions, and software simulations to support employee learning and development initiatives and business unit objectives across the organization. To create courseware to meet business unit training needs and enhance the employee learning experience. To provide multimedia services to help deliver key communications and enable greater productivity. Works under limited supervision. Uses moderate discretion to modify work practices/processes. Adapt and learn new learning technologies and delivery approaches. Collaborate with a team of experienced developers and instructional designers to implement innovative and creative learning multimedia solutions. Conduct digital video production such as planning, taping, editing, sound mixing, design, compression, and output. Responsible for the production of complex, interactive multimedia presentations and web-based training, created to present and clarify complex subject matter to diverse audiences.

Responsibilities

• Create Flash/XML-based reinforcement/promotional games and animations

• Create dynamic instructional and training materials using current technologies including references and support tools that reinforce training, increase efficiency and help produce error-free work

• Create original designs for product demonstrations, quick reference guides, fact sheets, executive presentations, brochures/catalogs/flyers, web designs, videos, and logos/icons

• Design the graphical user interface; create and/or enhance images and video and audio formats; convert analog movies to digital format

• Develop and create print design and support materials including agenda booklets, banners and signage (branding), name tags, name tents, network maps, eGram announcements, etc.

• Perform pre-production work to include developing video concepts, collaborating with writers on storyboarding, and scouting and preparing site locations or studio environment

• Provide consultation surrounding technical and design guidance

• Provides technical support and troubleshooting

• Research emerging technologies and recommend solutions that align with business goals

• Collaborate with a wide range of internal business contacts to implement processes, new applications and system enhancements

• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

• Ensure clear, concise and effective communication of material

• Maintain and improve knowledge through professional associations, conferences, and seminars

• Manage multiple projects under tight deadlines across a broad variety of product categories and audiences

• Monitor assigned projects to ensure that goals and objectives are completed according to schedule; collaborate with project teams to ensure all business needs are met

• Serve as mentor/trainer and provide guidance and assistance to team members

• Serve as subject matter expert regarding business functions, systems, policies and/or procedures

• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

• Perform other duties as assigned

Qualifications

• Significant experience in creating animations and interactive elements for e-Learning courseware in animation software

• Significant experience in developing graphical user interfaces

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Significant experience in multimedia development and production, preferably in a corporate setting

• Significant experience in providing direction and guidance for multimedia projects from a conceptual phase through implementation and in the completion of design and production projects/processes

• Significant experience in recording/editing audio, video, and digital photographs for e-Learning courseware and other media formats

• Significant experience in working and participating in cross-functional, multi-dimensional teams and projects

• Advanced knowledge of media principles, including an understanding of the uses and advantages/disadvantages of different media channels

• Advanced knowledge of training techniques and practices

• Advanced analyzing and resolving design problems with unique and creative solutions

• Advanced database and presentation software skills

• Advanced organizational, planning and time management skills

• Advanced research, analytical, and problem solving skills

• Advanced skill capturing and translating processes and requirements into easily understood terms

• Advanced skill communicating with all levels within an organization

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced verbal and written communication skills

• Effective skill guiding and training less experienced staff

Hours: Monday - Friday, 7:00AM - 3:30PM

Location: 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19130

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Level II

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials, and equity; incentive pay; and job documentation, analysis, and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives and human resource initiatives. Serve as an extension of the Compensation Leadership team. Works independently.

Senior

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials and equity; incentive pay; and job documentation, analysis and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives. Works independently. Lead the most complex/unusual tasks with considerable latitude and impact.

Responsibilities

Level II

• Serve as a leader in establishing strategic direction for compensation programs within one business unit and partner with Human Resource Business Partner (HR BP) to communication compensation programs

• Develop, cultivate, and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Conduct job reviews and evaluations while guiding client groups in the development of new jobs and job families

• Lead the design and conduct training on programs for employees and management

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify, and execute Navy Federal policies, standards, and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Direct and assign the business unit work to the Compensation Consultants, Analysts and Specialists

• Lead, guide, and mentor to less experienced staff align to their business areas

• Manage projects of varied scope

• Prepare complex summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Perform other duties as assigned

Senior

• Develop, cultivate and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Design and document jobs through the collection and analysis of information about job responsibilities and requirements

• Design and conduct training on programs for employees and management

• Design and develop programs and practices; make strategic recommendations

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify and execute Navy Federal policies, standards and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Lead, guide and mentor less experienced staff

• Manage projects of varied scope

• Prepare summaries, analyses, reports, charts, graphs, instructions, memoranda and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines

• Perform other duties as assigned

Qualifications

Level II

• Advanced knowledge of compensation principles, practices, and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Significant experience in analyzing and administering job, market, and salary evaluation programs

• Significant experience in compensation planning and incentive plan development

• Responsible for maintaining awareness and knowledge of market conditions and trends to support compensation programs, processes, and initiatives for the enterprise and/or a specific client area

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Significant experience working and participating in cross-functional, multi-dimensional teams and projects

• Significant experience in independently managing or administering a function or project

• Significant experience in leading, guiding and mentoring less experienced staff

• Significant experience managing multiple priorities independently and distributing work to team members to ensure deadlines are met

• Significant experience creating professional presentations to deliver and educate compensation concepts and initiatives to the general employee population

• Advanced experience in identifying relevant analytical problems, determining appropriate diagnostic methods, and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Experience working in an HR BP model

• Working knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Certified Compensation Professional (CCP) certification

• Advanced skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Senior

• Advanced knowledge of compensation principles, practices and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Experience working and participating in cross-functional, multi-dimensional teams and projects

• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Significant experience in independently managing or administering a function or project

• Extensive experience in handling highly confidential and sensitive situations

• Extensive experience in identifying relevant analytical problems, determining appropriate diagnostic methods and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Significant experience in analyzing and administering job, market and salary evaluation programs

• Experience in compensation planning and incentive plan development

• Effective skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Expert verbal and written communication skills

• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy and tact

• Advanced skill speaking and/or presenting in front of groups in a professional setting

• Expert organizational, planning and time management skills

• Expert word processing and spreadsheet software skills

• Advanced database and presentation software skills

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Desired Qualifications

Senior

• Familiarity with Navy Federal's functions, philosophy, operations and organizational objectives

• Experience with mergers/acquisitions

• Previous consulting experience in an HR related Consulting firm

• CCP certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 295 Bendix Rd Suite 250 Virginia Beach, VA 23452 | 9999 Willow Creek RoadSan Diego, CA 92131

The salary range for this position is: Level II $76,900 - $138,900 annually | Senior $95,000 - $159,675 annually

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 5 Bel Air South Parkway, Bel Air, MD 21015

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19262

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To organize, facilitate, and coordinate small to large scope initiatives from inception through implementation. Work with stakeholders to plan, measure, deploy action plans and resources to improve operational processes, procedures, standards and deliver solutions, reports, and presentations to business partners and leadership. Develop business cases and operations roadmaps, sourcing and building key industry partnerships, detailing competitive analysis and industry models.

Responsibilities

• Develop, plan and deliver solutions to drive the NFCU strategies ensuring processes, systems, operations, quality assessments and service standards are targeted to support superior objectives

• Provide strategic analysis and recommendations to assist key decisions made by senior leadership regarding technology, financial market trends, by identifying departments strengths, weaknesses, opportunities and threats

• Assist in leading project teams on complex initiatives of significant business risk and impact across the organization

• Lead and coordinate the planning, scheduling, budgeting, and resourcing of projects to scope, identify risk exposure and remediation of non-compliance to standards

• Prepare and deliver moderately complex project plans, proposals, schedules, communications, and resource impacts and staff requirements

• Develop, analyze, and provide operational dashboards with project progress, resource allocation, and communication status

• Facilitate regular project reviews to assess business alignment and identify areas for improvement. Make recommendations for improvement to departmental leadership

• Lead benchmarking standards research including measuring goals against performance, continuous improvement, and potential use of industry-leading vendors

• Review processes/programs/services for all functional and operational areas to identify, capture, analyze, assess and recommend improvements to respond to services/or operation/or member service areas without clear practice or precedent

• Identify and collaborate with various levels of staff to accomplish all tasks/assignments and recommend and execute moderately complex process improvements

• Schedule and perform as-needed operations audits noting procedural and other operational deficiencies or vulnerabilities

• As a member of the cross functional team, apply Agile/Lean principles to continuously incrementally improve moderately complex operation strategies for the branch

• Monitor key performance indicators, determine gaps in performance metrics, and recommend /execute change management techniques for efficiency/quality improvements to moderately complex processes

• Partner with business units to determine benchmarking targets to ensure effective processes are in place, including proactive and reactive initiatives review of assignments, quality assurance, and cross-servicing of operations and services

• Provide strategic direction to ensure initiatives are communicated and implemented for all functional and operational business units

• Set and implement operational objectives and goals that align with division, department and corporate strategies

• Provide results of and develop recommendations based on analysis and research of trends in support of projects and initiatives

• Promote and educate on the change management required for implementation of solutions and define and track measures of success for ensuring new solutions are embraced

• Identify moderately complex operational, training, and service/products goals and create opportunities to join forces across the organization

• Ensure consistent, appropriate and fluid communication across the organization

• Perform other duties as assigned

Qualifications

• Advanced knowledge of project/process improvement/change management methodologies

• Experience in using Agile methodologies/principles (Scrum, XP, Lean etc.)

• Significant experience in using Change Management tools such as: change impact analysis, change readiness assessment, stakeholder assessment and alignment, communications and training, content design/development

• Advanced in the use of PCs and software applications.

• Ability to manage multiple activities simultaneously and achieve desired results

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced research, analytical, and problem solving skills

• Advanced verbal, written and interpersonal communication skills to include present findings and conclusions

• Advanced organizational, and planning and time management skills

• Advanced skill interpreting, applying and explaining written and oral regulations, instructions, operations, products, procedures.

• Bachelor's degree in Business Administration, Management, or related field or equivalent combination of education, training and experience

Desired Qualifications

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Proven experience in Underwriting operations and processes and/or other related, applicable REL experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19088-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 16409 Heritage Boulevard, Bowie, MD 20716

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19091

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Level II

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials, and equity; incentive pay; and job documentation, analysis, and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives and human resource initiatives. Serve as an extension of the Compensation Leadership team. Works independently.

Senior

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials and equity; incentive pay; and job documentation, analysis and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives. Works independently. Lead the most complex/unusual tasks with considerable latitude and impact.

Responsibilities

Level II

• Serve as a leader in establishing strategic direction for compensation programs within one business unit and partner with Human Resource Business Partner (HR BP) to communication compensation programs

• Develop, cultivate, and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Conduct job reviews and evaluations while guiding client groups in the development of new jobs and job families

• Lead the design and conduct training on programs for employees and management

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify, and execute Navy Federal policies, standards, and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Direct and assign the business unit work to the Compensation Consultants, Analysts and Specialists

• Lead, guide, and mentor to less experienced staff align to their business areas

• Manage projects of varied scope

• Prepare complex summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Perform other duties as assigned

Senior

• Develop, cultivate and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Design and document jobs through the collection and analysis of information about job responsibilities and requirements

• Design and conduct training on programs for employees and management

• Design and develop programs and practices; make strategic recommendations

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify and execute Navy Federal policies, standards and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Lead, guide and mentor less experienced staff

• Manage projects of varied scope

• Prepare summaries, analyses, reports, charts, graphs, instructions, memoranda and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines

• Perform other duties as assigned

Qualifications

Level II

• Advanced knowledge of compensation principles, practices, and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Significant experience in analyzing and administering job, market, and salary evaluation programs

• Significant experience in compensation planning and incentive plan development

• Responsible for maintaining awareness and knowledge of market conditions and trends to support compensation programs, processes, and initiatives for the enterprise and/or a specific client area

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Significant experience working and participating in cross-functional, multi-dimensional teams and projects

• Significant experience in independently managing or administering a function or project

• Significant experience in leading, guiding and mentoring less experienced staff

• Significant experience managing multiple priorities independently and distributing work to team members to ensure deadlines are met

• Significant experience creating professional presentations to deliver and educate compensation concepts and initiatives to the general employee population

• Advanced experience in identifying relevant analytical problems, determining appropriate diagnostic methods, and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Experience working in an HR BP model

• Working knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Certified Compensation Professional (CCP) certification

• Advanced skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Senior

• Advanced knowledge of compensation principles, practices and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Experience working and participating in cross-functional, multi-dimensional teams and projects

• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Significant experience in independently managing or administering a function or project

• Extensive experience in handling highly confidential and sensitive situations

• Extensive experience in identifying relevant analytical problems, determining appropriate diagnostic methods and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Significant experience in analyzing and administering job, market and salary evaluation programs

• Experience in compensation planning and incentive plan development

• Effective skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Expert verbal and written communication skills

• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy and tact

• Advanced skill speaking and/or presenting in front of groups in a professional setting

• Expert organizational, planning and time management skills

• Expert word processing and spreadsheet software skills

• Advanced database and presentation software skills

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Desired Qualifications

Senior

• Familiarity with Navy Federal's functions, philosophy, operations and organizational objectives

• Experience with mergers/acquisitions

• Previous consulting experience in an HR related Consulting firm

• CCP certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 295 Bendix Rd Suite 250 Virginia Beach, VA 23452 | 9999 Willow Creek RoadSan Diego, CA 92131

The salary range for this position is: Level II $76,900 - $138,900 annually | Senior $95,000 - $159,675 annually

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19044-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 1356 A Main Chapel Way, Gambrills MD 21228

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19297

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 16409 Heritage Boulevard, Bowie, MD 20716

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19091

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 5 Bel Air South Parkway, Bel Air, MD 21015

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19262

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 6400 Westworth Boulevard, Westworth Village, TX 76114

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18869

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of multiple, large, and highly complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Create, design and manage program deliverables and solutions on schedule and within scope and budget.

Responsibilities

• Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management

• Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans

• Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations

• Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback

• Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manage program budgets including risk and impact of changes to program plans

• Identify and minimizes risks or constraints that would impact program deliverables

• Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern, that may impede or impact other programs/projects/initiatives

• Maintain/archive program documentation

• Ensure program deliverables are met in accordance with expectations

• Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions

• Manage multiple, large, and highly complex programs

• Serve on teams and task groups for programs or initiatives of significant impact within the business unit &/or across the organization

• Ensure effective initiative management of programs from inception through implementation

• Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures

• Participate in developing, modifying and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Solves highly technical and complex problems

• Perform other duties as assigned

Qualifications

• Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans

• Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment

• Extensive experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in leading, training, guiding and mentoring others

• Extensive experience in working with leadership and management in diverse and complex operational environments

• Expert project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Expert planning, organizational and problem-solving skills

• Expert skill identifying and analyzing business requirements and recommending solutions

• Expert innovative thinking skills to solve problems and facilitate the decision-making process

• Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences

• Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships

• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience

Desired Qualification(s)

• Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience

• Project Management Professional (PMP), or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:30AM - 5:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18190-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To organize, facilitate, and coordinate small to large scope initiatives from inception through implementation. Work with stakeholders to plan, measure, deploy action plans and resources to improve operational processes, procedures, standards and deliver solutions, reports, and presentations to business partners and leadership. Develop business cases and operations roadmaps, sourcing and building key industry partnerships, detailing competitive analysis and industry models.

Responsibilities

• Develop, plan and deliver solutions to drive the NFCU strategies ensuring processes, systems, operations, quality assessments and service standards are targeted to support superior objectives

• Provide strategic analysis and recommendations to assist key decisions made by senior leadership regarding technology, financial market trends, by identifying departments strengths, weaknesses, opportunities and threats

• Assist in leading project teams on complex initiatives of significant business risk and impact across the organization

• Lead and coordinate the planning, scheduling, budgeting, and resourcing of projects to scope, identify risk exposure and remediation of non-compliance to standards

• Prepare and deliver moderately complex project plans, proposals, schedules, communications, and resource impacts and staff requirements

• Develop, analyze, and provide operational dashboards with project progress, resource allocation, and communication status

• Facilitate regular project reviews to assess business alignment and identify areas for improvement. Make recommendations for improvement to departmental leadership

• Lead benchmarking standards research including measuring goals against performance, continuous improvement, and potential use of industry-leading vendors

• Review processes/programs/services for all functional and operational areas to identify, capture, analyze, assess and recommend improvements to respond to services/or operation/or member service areas without clear practice or precedent

• Identify and collaborate with various levels of staff to accomplish all tasks/assignments and recommend and execute moderately complex process improvements

• Schedule and perform as-needed operations audits noting procedural and other operational deficiencies or vulnerabilities

• As a member of the cross functional team, apply Agile/Lean principles to continuously incrementally improve moderately complex operation strategies for the branch

• Monitor key performance indicators, determine gaps in performance metrics, and recommend /execute change management techniques for efficiency/quality improvements to moderately complex processes

• Partner with business units to determine benchmarking targets to ensure effective processes are in place, including proactive and reactive initiatives review of assignments, quality assurance, and cross-servicing of operations and services

• Provide strategic direction to ensure initiatives are communicated and implemented for all functional and operational business units

• Set and implement operational objectives and goals that align with division, department and corporate strategies

• Provide results of and develop recommendations based on analysis and research of trends in support of projects and initiatives

• Promote and educate on the change management required for implementation of solutions and define and track measures of success for ensuring new solutions are embraced

• Identify moderately complex operational, training, and service/products goals and create opportunities to join forces across the organization

• Ensure consistent, appropriate and fluid communication across the organization

• Perform other duties as assigned

Qualifications

• Advanced knowledge of project/process improvement/change management methodologies

• Experience in using Agile methodologies/principles (Scrum, XP, Lean etc.)

• Significant experience in using Change Management tools such as: change impact analysis, change readiness assessment, stakeholder assessment and alignment, communications and training, content design/development

• Advanced in the use of PCs and software applications.

• Ability to manage multiple activities simultaneously and achieve desired results

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced research, analytical, and problem solving skills

• Advanced verbal, written and interpersonal communication skills to include present findings and conclusions

• Advanced organizational, and planning and time management skills

• Advanced skill interpreting, applying and explaining written and oral regulations, instructions, operations, products, procedures.

• Bachelor's degree in Business Administration, Management, or related field or equivalent combination of education, training and experience

Desired Qualifications

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18841-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To contribute to the planning and execution of operational audits. May act as an Auditor-In-Charge on audits and will participate in Internal Audit initiatives. Promote partnership, trust, and accountability within our organization and building deeper relationships with our audit stakeholders.

Navy Federal's Internal Audit team is in the midst of an exciting transformational journey to become a best-in-class Audit function! It is our vision to be a preferred advisor to the business by building and cultivating trust through the consistent execution of high-quality and risk-focused audit and advisory work. We're focused on implementing efficient processes, maximizing our use of technology, integrating data analytics into everything we do, and investing in our biggest asset, our people. If this sounds like the type of team you'd like to be a part of, then we want to learn more about you!

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Contribute toward the planning and execution of integrated operational audits in accordance with Navy Federal and industry audit standards

• Identify and assess risks to develop and execute a risk-based audit work program

• Occasionally act as Auditor-In-Charge on audits of lesser risk/complexity, providing guidance, coaching, and direction to Internal Audit staff regarding Navy Federal practices and industry standards

• Coordinate with points of contact and first/second lines of defense to conduct preliminary research, lead process walkthroughs, document process narratives and workflows, identify key risks and controls, and obtain audit evidence for testing

• Identify opportunities to leverage data analytics and technology to drive deeper risk coverage and insights to business partners

• Work across multiple audits concurrently. Apply critical thinking skills by seeking to understand and execute assigned control testing and document results according to professional and internal standards

• Independently review and analyze audit evidence and results of testing to determine design and operating effectiveness of controls

• Identify and quantify issues and provide risk-based recommendations to implement and enhance internal controls to management in a timely manner

• Prepare audit workpapers to document relevant information obtained, analyzed, and evaluated that support audit observations/issues and conclusions

• Work collaboratively with other departments and stakeholders to provide insights and recommendations for improvement.

• Partner with business areas to ensure adequate remediation plans are developed and implemented

• Contribute toward the development of high-quality, well-written, and timely audit reports for senior management, the President/CEO, and the Supervisory Committee

• When asked to operate as an Auditor-In-Charge, review work papers prepared by internal auditors assigned to audits and provide coaching and mentoring

• Manage audit timelines to ensure the timely reporting of identified risks and issues; report delays and issues in overall audit to management and lead resolution of audit project issues

• Participate in Internal Audit strategic initiatives and act as a champion of change and continuous improvement

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Actively monitor and stay current with evolving industry trends and emerging risks that may impact the company

• Perform other duties as assigned

Qualifications

• Minimum three years of experience in internal audit

• Advanced knowledge of internal control concepts and practices and risk-based auditing techniques

• Experience leading audits and/or overseeing other audit staff in the execution of audit work

• Advanced interpersonal and communication skills, including experience working with all levels of staff, management, stakeholders, and vendors

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Experience in presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced organizational, planning and time management skills

• Advanced word processing and spreadsheet software skills

• Advanced critical thinking, analytical, and problem-solving skills

• Advanced skill in managing multiple priorities independently and operate well in a team environment to achieve goals

• Advanced skill to influence, negotiate & persuade to reach agreeable exchange & positive outcomes

• Bachelor's degree or the equivalent combination of experience, education, and training

Desired Qualifications

• Experience with credit union financials and/or regulations

• Working Knowledge of NFCU products, services, programs, policies, and procedures-

• Certified Internal Auditor (CIA), Certified Public Accountant (CPA) and/or Certified Information Systems Auditor (CISA)

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Locations: 820 Follin Lane. Vienna, Virginia | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Drive. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18870-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To execute Navy Federal's financial accounting processes by applying federal and industry regulations and standards. Support the accurate reconciliation and maintenance of the organization's financial statements and reports. Works under minimal supervision and makes recommendations.

Responsibilities

• Perform accounting activities to include review and analysis of financial statements, ledgers, reconciliations and associated accounts to ensure accurate application of industry standards

• Perform monthly close activities to include reviewing and monitoring entries to the Trial Balance, Balance Sheet and Income Statement accounts and posting of adjustments

• Perform account reconciliation, analytics and variance analysis, and provide sufficient supporting documentation

• Apply basic to broad knowledge of Generally Accepted Accounting Principles (GAAP) and Accounting Standard Codification (ASC) to the preparation of NFCU financial statements

• Ensure compliance with GAAP and ASC by applying accounting standards in the preparation of NFCR financial statements

• Identify simplifying assumptions and accounting methods and instances of incorrect application of GAAP/ASC; quantify the impact of such treatment and recommend solutions

• Lead and guide Accounting Technicians with proper classification of transactions and funds, and the resolution of misapplied funds or outstanding items

• Conduct in-depth analysis to identify, isolate and resolve discrepancies, and contribute to quality control and process improvement

• Investigate, resolve and/or escalate complex discrepancies, data entry errors and out of balance situations; prepare and present recommendations for immediate action or proposals for policy changes to prevent losses

• Provide guidance with inquiries and problem resolution

• Perform research to assist with responses to inquiries from internal and external auditors

• Perform variance analysis and generate reports including associated justification

• Identify and participate in process and automated improvement initiatives; assist with integration testing and present recommendations for implementation

• Mentor and guide Accounting Technicians with interface posting discrepancies and validating system generated reports

• Ensure compliance and keep abreast of emerging accounting policies/updates and assist with the maintenance of the Accounting Policy Manual

• Execute financial and operational controls as designed and according to the control descriptions

• Resolve moderately complex escalated discrepancies including guiding and/or negotiating with specialized internal and external contacts

• Evaluate impact of amended regulations; recommend and implement methods to ensure compliance

• Participate in task/project groups across department lines; assist with system design/development and participate in integration testing; communicate accounting knowledge and business processes

• Perform other duties as assigned

Qualifications

• Familiarity and understanding of the application of the rules of GAAP

• Familiarity and understanding of Sarbanes-Oxley(SOX) control environment and requirements

• Familiarity with PC applications to include Microsoft Office, particularly Excel, Access and PowerPoint

• Ability to work both independently and in a team environment to include mentoring/guiding teammates

• Ability to interact with external and internal contacts (e.g., auditors and other oversight groups to provide requested information/data)

• Previous experience with credit union financials and/or NCUA regulations

• Working knowledge of Navy Federal organizational structure, products, services, policies and procedures

• Demonstrated intention to pursue or currently pursuing CPA certification

• CPA certification highly desired

• Advanced skill in handling multiple tasks simultaneously with a high degree of accuracy

• Basic analytical, organizational and problem solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Effective verbal and written communication skills

• Bachelor's degree in Accounting, Finance or a related field or the equivalent combination of experience, education and training

Desired Qualifications

• Advanced degree in Accounting, Finance, or other related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | 9999 Willow Creek RoadSan Diego, CA 92131

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18901-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Plan, install, and/or support ISD equipment to include (but not limited to) workstations, mobile devices, printers, cable distribution systems, servers, telephony systems, audio/visual equipment, routers, switches, modems, electrical systems and equipment, and other circuit specific devices associated with local and wide area networks and emergency power systems. Lead complex/difficult tasks of considerable scope and latitude requiring advanced analysis.

Responsibilities

• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)

• Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action

• Document operating procedures for installations, configurations and /or administration tasks

• Formulate and administer equipment maintenance program to include troubleshooting, repair, and replacement of the devices

• Maintain inventory control documentation on systems and components to ensure updates occur according to schedule

• Perform installation and configuration of workstations, printers, cables, network routers and switches, servers, etc., as applicable

• Prepare reports for senior management following installation

• Train team members and/or peers on functional processes and procedures

• Develop, test and implement systems and equipment; document results

• Evaluate, select and adapt standard techniques, procedures and criteria

• Full life-cycle project management

• Establish and lead project teams

• Develop project plan/scope/schedule/cost/communications

• Procure and/or manage resources/timelines/deadlines/quality

• Risk, Issue and Change management

• Ensure successful project implementation

• Considerable scope of responsibility

• Perform other duties as assigned

Qualifications

• Ability to document and apply policies, standards and procedures

• Ability to work independently and in a team environment

• Experience in leading, guiding and mentoring others

• Significant experience in presenting technical solutions and/or recommendations

• Advanced knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues

• Advanced knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems

• Advanced organizational, planning and time management skills

• Advanced research, analytical, and problem solving skills

• Advanced skill in diagnosing and troubleshooting issues

• Advanced skill making effective presentations to groups of various sizes

• Advanced verbal and written communication skills

• Bachelor's degree in Business Administration, Information Technology, or related field, or the equivalent combination of education, training and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 141 Security Drive Winchester, VA 22602

Salary: Level II - $26.74 - $33.42 hourly | Level III - $30.87 - $38.56 hourly | Level IV - $34.62 - $44.38 hourly

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18872

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.

Responsibilities

• Ensures effective management of projects from inception through implementation

• Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules

• Works with the business group to determine and understand business requirements

• Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases

• Develops clear and concise "big picture" of projects within Navy Federal organizational goals

• Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manages project budgets including risk and impact of changes to project plans

• Identifies and minimizes project risks or constraints that would impact project deliverables

• Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives

• Maintains/archives project documentation

• Ensures project deliverables are met in accordance with customers' expectations

• Sets, manages, and communicates client expectations for the project

• Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards

• Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules

• Monitors and controls risks to ensure timelines are met and project goals are attained

• Facilitates project team and client meetings for the resolution of project issues

• Provides project status reports to management

• Ensures success of projects by working closely with Procurement regarding vendor contracts

• Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management

• Manages contracts' quality assurance, including contract administration and execution

• Manages contract budget, cost control mechanisms and Change control

• Serves as primary point of contact for project management and related issues.

• Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements

• Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan

• Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders

• Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals

• Promotes team building and skills development of project team members

• Manages multiple, moderately complex projects

• Solves moderate to complex project-related problems

• Interacts effectively with managers and division/department management concerning projects

• Participates with division/department management in researching and selecting vendors

• Recommends improvements across division/department lines

• Builds relationships with management and key stakeholders

• Manages relationships with vendors, including contract definition, monitoring and issue resolution

• Performs other related duties as assigned

Qualifications

• Experience leading and/or managing small projects or portions of larger projects

• Experience participating in, and/or managing, cross-functional, multi-dimensional teams and projects

• Solid knowledge of project lifecycles, project management methodologies, and business requirements analysis

• Experience working with all levels of staff, management, and vendors

• Knowledge and understanding of contracts, including language, intricacies, scope, and risk management

• Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

• Strong planning, organization, and problem solving skills

• Demonstrated skill in leading, guiding, and mentoring others

• Strong interpersonal, verbal, and written communication skills

• Demonstrated skill in effectively building relationships with and influence team members, management, vendors, and a diverse group of stakeholders

• Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management

• Bachelor's degree in a related field or the equivalent combination of education, training, or experience

Desired Qualifications

• Knowledge of Navy Federal's, or other financial institutions', operations

• Working knowledge of Navy Federal's Project Portfolio Management (PPM) standards

• Extensive experience managing multi-disciplinary project lifecycles for financial institutions

• Advanced Degree in Business, Management, Economics, Finance, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18889-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To coordinate the repossession process and disposition of property (e.g., cars, boats, motorcycles, airplanes, etc.) that serves as collateral on Navy Federal loans. Serve as point of contact and subject matter expert regarding section functions, systems, policies and/or procedures. Work is performed under moderate supervision.

Responsibilities

• Responsible for coordinating all aspects of the repossession process

• Remain familiar with payment methods available to members (e.g., direct remittance, recurring deposits, Western Union Quick Collect, Speed Pay, etc.)

• Communicate to members, co-makers, and/or joint owner on all aspects of the repossession process

• Prepare all documents required to initiate the repossession process

• Contact insurance companies for payoffs; send Letters of Guarantee, monitor for payments and send titles to insurance companies

• Serve as point of contact for internal departments regarding repossessions

• Select repossession agents and negotiate fees for repossession

• Document all member related contact in the Repossession Tracker and in other applicable systems throughout the repossession process

• Process impound notices by contacting tow companies; negotiate fees, obtain vehicle condition, reason for impoundment and documents needed to recover the collateral

• Monitor and ensure updates are provided by repossession agents; assist agents with skip tracing to locate collateral as needed

• Recommend accounts to skip companies and/or License Plate Recognition staging if unable to locate

• Recommend accounts to be returned to LCR, or Bankruptcy if unable to locate

• Submit requests for required letters for redemption/reinstatement; ensure letters are accurate and mail them in accordance with State regulations to members

• Assist members with reinstatement or redemption of their vehicle; contact the agent or auction to have the vehicle released to the member

• Prepare documents to submit to the Department of Motor Vehicles to process a repossession title or to sell the collateral

• Maintain an overall quality assurance audit rating of 90%

• Determine floor price and send required documents to auction; release vehicles for sale in Auto IMS

• Receive auction bids received thru various communication channels (e.g., email, telephone, fax, Auto IMS, etc.); determine if auction offer can be accepted and that the number of bids aligns with State requirements; determine if counting the bid will be required, or decline the offer and request that the vehicle be run on the next sale date

• Review and process sale proceeds with accounting department to ensure funds are applied properly to the member's account

• Submit requests to reduce interest rates to "0" on open book loans with a deficiency balance

• Maintain knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and Navy Federal policies and procedures

• Maintain records of repossessions and prepare reports for management

• Track and reconcile expenses with general accounting incurred during the repossession process

• Perform other duties as assigned

Qualifications

• Working knowledge of applicable federal and state laws, rules and regulations (e.g., Fair Debt Collection Act, Fair Credit Reporting Act, etc.)

• Experience in the collection of delinquent loans

• Experience using auditing/accounting principles and methods, preferably in a financial institution

• Experience in financial counseling, negotiating, and explaining decisions to members

• Experience in financial transaction/processing related responsibilities

• Experience working with all levels of staff, management, stakeholders, and vendors

• Ability to describe and discuss mechanical conditions of automobiles

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations, related principles and practices, and company instructions, procedures, and policies

• Ability to work independently and in a team environment

• Effective member/customer service skills

• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Effective skill assimilating information, analyzing facts, and developing logical conclusions

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill interacting tactfully and effectively in difficult situations

• Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes

• Effective research, analytical, and problem solving skills

• Effective organizational, planning and time management skills

• Effective verbal, interpersonal and written communication skills

• Effective database, word processing, and spreadsheet software skills

Desired Qualifications

• Knowledge of the remarketing industry and familiarity with the repossession process and related regulations and procedures

• Familiarity with Navy Federal products, services, processes, policies and procedures

• College level courses with concentration in Accounting, Finance, Business, or related field

Hours: Monday - Friday, 10:00AM - 6:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18896-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To execute Navy Federal's financial accounting processes by applying federal and industry regulations and standards. Support the accurate reconciliation and maintenance of the organization's financial statements and reports. Works under minimal supervision and makes recommendations.

Responsibilities

• Perform accounting activities to include review and analysis of financial statements, ledgers, reconciliations and associated accounts to ensure accurate application of industry standards

• Perform monthly close activities to include reviewing and monitoring entries to the Trial Balance, Balance Sheet and Income Statement accounts and posting of adjustments

• Perform account reconciliation, analytics and variance analysis, and provide sufficient supporting documentation

• Apply basic to broad knowledge of Generally Accepted Accounting Principles (GAAP) and Accounting Standard Codification (ASC) to the preparation of NFCU financial statements

• Ensure compliance with GAAP and ASC by applying accounting standards in the preparation of NFCR financial statements

• Identify simplifying assumptions and accounting methods and instances of incorrect application of GAAP/ASC; quantify the impact of such treatment and recommend solutions

• Lead and guide Accounting Technicians with proper classification of transactions and funds, and the resolution of misapplied funds or outstanding items

• Conduct in-depth analysis to identify, isolate and resolve discrepancies, and contribute to quality control and process improvement

• Investigate, resolve and/or escalate complex discrepancies, data entry errors and out of balance situations; prepare and present recommendations for immediate action or proposals for policy changes to prevent losses

• Provide guidance with inquiries and problem resolution

• Perform research to assist with responses to inquiries from internal and external auditors

• Perform variance analysis and generate reports including associated justification

• Identify and participate in process and automated improvement initiatives; assist with integration testing and present recommendations for implementation

• Mentor and guide Accounting Technicians with interface posting discrepancies and validating system generated reports

• Ensure compliance and keep abreast of emerging accounting policies/updates and assist with the maintenance of the Accounting Policy Manual

• Execute financial and operational controls as designed and according to the control descriptions

• Resolve moderately complex escalated discrepancies including guiding and/or negotiating with specialized internal and external contacts

• Evaluate impact of amended regulations; recommend and implement methods to ensure compliance

• Participate in task/project groups across department lines; assist with system design/development and participate in integration testing; communicate accounting knowledge and business processes

• Perform other duties as assigned

Qualifications

• Familiarity and understanding of the application of the rules of GAAP

• Familiarity and understanding of Sarbanes-Oxley(SOX) control environment and requirements

• Familiarity with PC applications to include Microsoft Office, particularly Excel, Access and PowerPoint

• Ability to work both independently and in a team environment to include mentoring/guiding teammates

• Ability to interact with external and internal contacts (e.g., auditors and other oversight groups to provide requested information/data)

• Previous experience with credit union financials and/or NCUA regulations

• Working knowledge of Navy Federal organizational structure, products, services, policies and procedures

• Demonstrated intention to pursue or currently pursuing CPA certification

• CPA certification highly desired

• Advanced skill in handling multiple tasks simultaneously with a high degree of accuracy

• Basic analytical, organizational and problem solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Effective verbal and written communication skills

• Bachelor's degree in Accounting, Finance or a related field or the equivalent combination of experience, education and training

Desired Qualifications

• Advanced degree in Accounting, Finance, or other related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | 9999 Willow Creek RoadSan Diego, CA 92131

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18901-OTHLOC-300000025815128

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of multiple, large, and highly complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Create, design and manage program deliverables and solutions on schedule and within scope and budget.

Responsibilities

• Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management

• Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans

• Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations

• Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback

• Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manage program budgets including risk and impact of changes to program plans

• Identify and minimizes risks or constraints that would impact program deliverables

• Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern, that may impede or impact other programs/projects/initiatives

• Maintain/archive program documentation

• Ensure program deliverables are met in accordance with expectations

• Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions

• Manage multiple, large, and highly complex programs

• Serve on teams and task groups for programs or initiatives of significant impact within the business unit &/or across the organization

• Ensure effective initiative management of programs from inception through implementation

• Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures

• Participate in developing, modifying and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Solves highly technical and complex problems

• Perform other duties as assigned

Qualifications

• Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans

• Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment

• Extensive experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in leading, training, guiding and mentoring others

• Extensive experience in working with leadership and management in diverse and complex operational environments

• Expert project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Expert planning, organizational and problem-solving skills

• Expert skill identifying and analyzing business requirements and recommending solutions

• Expert innovative thinking skills to solve problems and facilitate the decision-making process

• Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences

• Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships

• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience

Desired Qualification(s)

• Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience

• Project Management Professional (PMP), or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:30AM - 5:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18190-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To contribute to the planning and execution of operational audits. May act as an Auditor-In-Charge on audits and will participate in Internal Audit initiatives. Promote partnership, trust, and accountability within our organization and building deeper relationships with our audit stakeholders.

Navy Federal's Internal Audit team is in the midst of an exciting transformational journey to become a best-in-class Audit function! It is our vision to be a preferred advisor to the business by building and cultivating trust through the consistent execution of high-quality and risk-focused audit and advisory work. We're focused on implementing efficient processes, maximizing our use of technology, integrating data analytics into everything we do, and investing in our biggest asset, our people. If this sounds like the type of team you'd like to be a part of, then we want to learn more about you!

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Contribute toward the planning and execution of integrated operational audits in accordance with Navy Federal and industry audit standards

• Identify and assess risks to develop and execute a risk-based audit work program

• Occasionally act as Auditor-In-Charge on audits of lesser risk/complexity, providing guidance, coaching, and direction to Internal Audit staff regarding Navy Federal practices and industry standards

• Coordinate with points of contact and first/second lines of defense to conduct preliminary research, lead process walkthroughs, document process narratives and workflows, identify key risks and controls, and obtain audit evidence for testing

• Identify opportunities to leverage data analytics and technology to drive deeper risk coverage and insights to business partners

• Work across multiple audits concurrently. Apply critical thinking skills by seeking to understand and execute assigned control testing and document results according to professional and internal standards

• Independently review and analyze audit evidence and results of testing to determine design and operating effectiveness of controls

• Identify and quantify issues and provide risk-based recommendations to implement and enhance internal controls to management in a timely manner

• Prepare audit workpapers to document relevant information obtained, analyzed, and evaluated that support audit observations/issues and conclusions

• Work collaboratively with other departments and stakeholders to provide insights and recommendations for improvement.

• Partner with business areas to ensure adequate remediation plans are developed and implemented

• Contribute toward the development of high-quality, well-written, and timely audit reports for senior management, the President/CEO, and the Supervisory Committee

• When asked to operate as an Auditor-In-Charge, review work papers prepared by internal auditors assigned to audits and provide coaching and mentoring

• Manage audit timelines to ensure the timely reporting of identified risks and issues; report delays and issues in overall audit to management and lead resolution of audit project issues

• Participate in Internal Audit strategic initiatives and act as a champion of change and continuous improvement

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Actively monitor and stay current with evolving industry trends and emerging risks that may impact the company

• Perform other duties as assigned

Qualifications

• Minimum three years of experience in internal audit

• Advanced knowledge of internal control concepts and practices and risk-based auditing techniques

• Experience leading audits and/or overseeing other audit staff in the execution of audit work

• Advanced interpersonal and communication skills, including experience working with all levels of staff, management, stakeholders, and vendors

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Experience in presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced organizational, planning and time management skills

• Advanced word processing and spreadsheet software skills

• Advanced critical thinking, analytical, and problem-solving skills

• Advanced skill in managing multiple priorities independently and operate well in a team environment to achieve goals

• Advanced skill to influence, negotiate & persuade to reach agreeable exchange & positive outcomes

• Bachelor's degree or the equivalent combination of experience, education, and training

Desired Qualifications

• Experience with credit union financials and/or regulations

• Working Knowledge of NFCU products, services, programs, policies, and procedures-

• Certified Internal Auditor (CIA), Certified Public Accountant (CPA) and/or Certified Information Systems Auditor (CISA)

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Locations: 820 Follin Lane. Vienna, Virginia | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Drive. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18870

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To organize, facilitate, and coordinate small to large scope initiatives from inception through implementation. Work with stakeholders to plan, measure, deploy action plans and resources to improve operational processes, procedures, standards and deliver solutions, reports, and presentations to business partners and leadership. Develop business cases and operations roadmaps, sourcing and building key industry partnerships, detailing competitive analysis and industry models.

Responsibilities

• Develop, plan and deliver solutions to drive the NFCU strategies ensuring processes, systems, operations, quality assessments and service standards are targeted to support superior objectives

• Provide strategic analysis and recommendations to assist key decisions made by senior leadership regarding technology, financial market trends, by identifying departments strengths, weaknesses, opportunities and threats

• Assist in leading project teams on complex initiatives of significant business risk and impact across the organization

• Lead and coordinate the planning, scheduling, budgeting, and resourcing of projects to scope, identify risk exposure and remediation of non-compliance to standards

• Prepare and deliver moderately complex project plans, proposals, schedules, communications, and resource impacts and staff requirements

• Develop, analyze, and provide operational dashboards with project progress, resource allocation, and communication status

• Facilitate regular project reviews to assess business alignment and identify areas for improvement. Make recommendations for improvement to departmental leadership

• Lead benchmarking standards research including measuring goals against performance, continuous improvement, and potential use of industry-leading vendors

• Review processes/programs/services for all functional and operational areas to identify, capture, analyze, assess and recommend improvements to respond to services/or operation/or member service areas without clear practice or precedent

• Identify and collaborate with various levels of staff to accomplish all tasks/assignments and recommend and execute moderately complex process improvements

• Schedule and perform as-needed operations audits noting procedural and other operational deficiencies or vulnerabilities

• As a member of the cross functional team, apply Agile/Lean principles to continuously incrementally improve moderately complex operation strategies for the branch

• Monitor key performance indicators, determine gaps in performance metrics, and recommend /execute change management techniques for efficiency/quality improvements to moderately complex processes

• Partner with business units to determine benchmarking targets to ensure effective processes are in place, including proactive and reactive initiatives review of assignments, quality assurance, and cross-servicing of operations and services

• Provide strategic direction to ensure initiatives are communicated and implemented for all functional and operational business units

• Set and implement operational objectives and goals that align with division, department and corporate strategies

• Provide results of and develop recommendations based on analysis and research of trends in support of projects and initiatives

• Promote and educate on the change management required for implementation of solutions and define and track measures of success for ensuring new solutions are embraced

• Identify moderately complex operational, training, and service/products goals and create opportunities to join forces across the organization

• Ensure consistent, appropriate and fluid communication across the organization

• Perform other duties as assigned

Qualifications

• Advanced knowledge of project/process improvement/change management methodologies

• Experience in using Agile methodologies/principles (Scrum, XP, Lean etc.)

• Significant experience in using Change Management tools such as: change impact analysis, change readiness assessment, stakeholder assessment and alignment, communications and training, content design/development

• Advanced in the use of PCs and software applications.

• Ability to manage multiple activities simultaneously and achieve desired results

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced research, analytical, and problem solving skills

• Advanced verbal, written and interpersonal communication skills to include present findings and conclusions

• Advanced organizational, and planning and time management skills

• Advanced skill interpreting, applying and explaining written and oral regulations, instructions, operations, products, procedures.

• Bachelor's degree in Business Administration, Management, or related field or equivalent combination of education, training and experience

Desired Qualifications

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18841

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.

Responsibilities

• Ensures effective management of projects from inception through implementation

• Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules

• Works with the business group to determine and understand business requirements

• Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases

• Develops clear and concise "big picture" of projects within Navy Federal organizational goals

• Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manages project budgets including risk and impact of changes to project plans

• Identifies and minimizes project risks or constraints that would impact project deliverables

• Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives

• Maintains/archives project documentation

• Ensures project deliverables are met in accordance with customers' expectations

• Sets, manages, and communicates client expectations for the project

• Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards

• Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules

• Monitors and controls risks to ensure timelines are met and project goals are attained

• Facilitates project team and client meetings for the resolution of project issues

• Provides project status reports to management

• Ensures success of projects by working closely with Procurement regarding vendor contracts

• Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management

• Manages contracts' quality assurance, including contract administration and execution

• Manages contract budget, cost control mechanisms and Change control

• Serves as primary point of contact for project management and related issues.

• Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements

• Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan

• Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders

• Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals

• Promotes team building and skills development of project team members

• Manages multiple, moderately complex projects

• Solves moderate to complex project-related problems

• Interacts effectively with managers and division/department management concerning projects

• Participates with division/department management in researching and selecting vendors

• Recommends improvements across division/department lines

• Builds relationships with management and key stakeholders

• Manages relationships with vendors, including contract definition, monitoring and issue resolution

• Performs other related duties as assigned

Qualifications

• Experience leading and/or managing small projects or portions of larger projects

• Experience participating in, and/or managing, cross-functional, multi-dimensional teams and projects

• Solid knowledge of project lifecycles, project management methodologies, and business requirements analysis

• Experience working with all levels of staff, management, and vendors

• Knowledge and understanding of contracts, including language, intricacies, scope, and risk management

• Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

• Strong planning, organization, and problem solving skills

• Demonstrated skill in leading, guiding, and mentoring others

• Strong interpersonal, verbal, and written communication skills

• Demonstrated skill in effectively building relationships with and influence team members, management, vendors, and a diverse group of stakeholders

• Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management

• Bachelor's degree in a related field or the equivalent combination of education, training, or experience

Desired Qualifications

• Knowledge of Navy Federal's, or other financial institutions', operations

• Working knowledge of Navy Federal's Project Portfolio Management (PPM) standards

• Extensive experience managing multi-disciplinary project lifecycles for financial institutions

• Advanced Degree in Business, Management, Economics, Finance, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18889

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Manager, Enterprise Third Party Risk Management (TPRM) will work within Navy Federal's Enterprise Operational Risk Management (EORM) Division to perform second line of defense risk management activities. Responsible for assisting with the development and enhancement of the TPRM program methodology, framework, metrics and reporting and other risk-taking activities. To evaluate whether first line risk taking activities are within Navy Federal's risk appetite and tolerance, in line with regulatory expectations and industry best practice. To serve as a Third-Party Risk Management subject matter expert reporting to a Director within Enterprise Third Party Risk Management and support leadership decisions related to program development and strategy, and guidance.

Responsibilities

• -Establish and support the program development and ongoing maturation of the TPRM Program through the development and management of the methodology and framework

• Collaborate with Procurement Vendor Management (PVM) in the development, delivery, and continuing improvement of the enterprise program, policies, templates and change management initiatives as related to TPRM

• Assess regulatory requirements for overall applicability and adherence

• Provide recommendations to leadership for system design and/or enhancements to create business process efficiencies

• Develop and deliver TPRM documentation, program metrics and associated reporting requirements to governance groups and program stakeholders

• Develop and maintain relationships with stakeholders, assessment partners and business unit leaders/Point Of Contacts (POCs)

• Oversee and direct third party risk review activities; develop, monitor, and analyze risk metrics to provide feedback and guidance and create efficiencies

• Analyze risk data and reporting, identifying emerging risks and develop actionable recommendations to increase performance and mitigate risk; collaborate with staff and business partners to communicate and implement performance and risk strategies

• Provide guidance and support to both first Line of Defence (1LOD) and second Line of Defense (2LOD) risk analysts as a subject matter expert by assisting with developing organizational risk capabilities and increasing value and efficiency through effective risk management

• Perform team lead/supervisory responsibilities:

• Collaborate with leadership to develop/executive department strategy

• Mentor and advise second line of defense risk analysts

• Contribute to Annual Financial Plan (AFP) Process

• Ensure efficiency of operations

• Perform other duties as assigned

Qualifications

• Advanced knowledge and understanding of Third-Party Risk Management in a large financial institutional setting

• Working knowledge of third-party risk management regulatory guidance (OCC, CFPB, FFIEC etc.), NFCU policies and industry best practice, especially areas of due diligence.

• Working knowledge of third-party risk management operational and regulatory risks and controls related to onboarding and due diligence, including knowledge of risk management techniques from prevention, identification, assessment, and mitigation perspectives

• Experience with vendor management platforms, assessment tools, and technical security

• Experience in leading collaboration across organizational boundaries and building partnerships across various functions

• Experience in working with all levels of staff, management, stakeholders, third parties

• Experience in identifying and communicating business requirements

• Ability to work independently and in a team environment

• Advanced organizational, planning, and time management skills

• Advanced skill using innovative thinking and data analysis to develop solutions and facilitate the decision-making process

• Advanced verbal, interpersonal, and written communication skills

• Advanced skill in the use of Microsoft Office Products (e.g., Word, Excel, etc.)Advanced presentation software skills

• Bachelor's Degree or above in Risk Management, Business, or related field, or the equivalent combination of education, training, and experience

Desired Qualifications

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Experience in consumer compliance at a financial institution

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18799-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To contribute to the planning and execution of operational audits. May act as an Auditor-In-Charge on audits and will participate in Internal Audit initiatives. Promote partnership, trust, and accountability within our organization and building deeper relationships with our audit stakeholders.

Navy Federal's Internal Audit team is in the midst of an exciting transformational journey to become a best-in-class Audit function! It is our vision to be a preferred advisor to the business by building and cultivating trust through the consistent execution of high-quality and risk-focused audit and advisory work. We're focused on implementing efficient processes, maximizing our use of technology, integrating data analytics into everything we do, and investing in our biggest asset, our people. If this sounds like the type of team you'd like to be a part of, then we want to learn more about you!

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Contribute toward the planning and execution of integrated operational audits in accordance with Navy Federal and industry audit standards

• Identify and assess risks to develop and execute a risk-based audit work program

• Occasionally act as Auditor-In-Charge on audits of lesser risk/complexity, providing guidance, coaching, and direction to Internal Audit staff regarding Navy Federal practices and industry standards

• Coordinate with points of contact and first/second lines of defense to conduct preliminary research, lead process walkthroughs, document process narratives and workflows, identify key risks and controls, and obtain audit evidence for testing

• Identify opportunities to leverage data analytics and technology to drive deeper risk coverage and insights to business partners

• Work across multiple audits concurrently. Apply critical thinking skills by seeking to understand and execute assigned control testing and document results according to professional and internal standards

• Independently review and analyze audit evidence and results of testing to determine design and operating effectiveness of controls

• Identify and quantify issues and provide risk-based recommendations to implement and enhance internal controls to management in a timely manner

• Prepare audit workpapers to document relevant information obtained, analyzed, and evaluated that support audit observations/issues and conclusions

• Work collaboratively with other departments and stakeholders to provide insights and recommendations for improvement.

• Partner with business areas to ensure adequate remediation plans are developed and implemented

• Contribute toward the development of high-quality, well-written, and timely audit reports for senior management, the President/CEO, and the Supervisory Committee

• When asked to operate as an Auditor-In-Charge, review work papers prepared by internal auditors assigned to audits and provide coaching and mentoring

• Manage audit timelines to ensure the timely reporting of identified risks and issues; report delays and issues in overall audit to management and lead resolution of audit project issues

• Participate in Internal Audit strategic initiatives and act as a champion of change and continuous improvement

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Actively monitor and stay current with evolving industry trends and emerging risks that may impact the company

• Perform other duties as assigned

Qualifications

• Minimum three years of experience in internal audit

• Advanced knowledge of internal control concepts and practices and risk-based auditing techniques

• Experience leading audits and/or overseeing other audit staff in the execution of audit work

• Advanced interpersonal and communication skills, including experience working with all levels of staff, management, stakeholders, and vendors

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Experience in presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced organizational, planning and time management skills

• Advanced word processing and spreadsheet software skills

• Advanced critical thinking, analytical, and problem-solving skills

• Advanced skill in managing multiple priorities independently and operate well in a team environment to achieve goals

• Advanced skill to influence, negotiate & persuade to reach agreeable exchange & positive outcomes

• Bachelor's degree or the equivalent combination of experience, education, and training

Desired Qualifications

• Experience with credit union financials and/or regulations

• Working Knowledge of NFCU products, services, programs, policies, and procedures-

• Certified Internal Auditor (CIA), Certified Public Accountant (CPA) and/or Certified Information Systems Auditor (CISA)

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Locations: 820 Follin Lane. Vienna, Virginia | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Drive. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18870-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union