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SALES ASSOCIATE, PT (20-34.5)HRS) MINI MART, POINT LOMA/NIMITZ - Navy Exchange Services (NEX)
Posted: May 08, 2022 06:08
SAN DIEGO, CA
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Title: SALES ASSOCIATE, PT (20-34.5)HRS) MINI MART, POINT LOMA/NIMITZ Location: United States-California-San Diego Job Number: 2200029O Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience, preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES



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SUPERVISORY CASHIER,PT (20-34.5HRS) MINI MART, POINT LOMA/NIMITZ - Navy Exchange Services (NEX)
Posted: May 08, 2022 06:08
SAN DIEGO, CA
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Title: SUPERVISORY CASHIER,PT (20-34.5HRS) MINI MART, POINT LOMA/NIMITZ Location: United States-California-San Diego Job Number: 2200029P Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Responsible for Cash Cage operations and the supervision of a group of associates involved in the receipt disbursement deposit examination and safekeeping of all cash funds. Duties and Responsibilities: Supervises a group of associates at assigned Navy Exchange Cashier s Cage location s . Prepares work performance appraisals approves leave provides for adequate staffing in the Cashier s Cage and ensures that a continued program for training is accomplished. Provides on-the-job training of all associates answers questions and resolves problems. - Performs cashier duties involving the receipt examination verification disbursement deposit safekeeping of cash receipts the cashing of checks and the maintenance of pertinent records logs. - Is responsible for all cash receipts turned in daily and obtains signature upon receipt. Reconciles discrepancies in funds and forwards report to the security office. - Prepares cash payment for dishonored checks received listing of cash receipts LCR and forwards to appropriate office for processing. Notifies the accounting office of cash overages and shortages. - Prepares a variety of monthly reports such as vending shortages overages change fund verification audit cashier shortage and overage dollar bill changer and payroll accural reports following established procedures. - Carries out Equal Employment Opportunity EEO policies and communicates support of these policies to subordinates. - Works under the general supervision of a designated supervisor. Incumbent performs independently exercising initiative and judgment in carrying out assignments. Work is reviewed for accuracy and adequacy of cash transactions and conformance with prescribed procedures. - Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE One year of experience performing general clerical work including typing and routine clerical duties. SPECIALIZED EXPERIENCE One year of experience performing work involving the receipt disbursement deposit examination and safekeeping of cash funds. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One-half academic year of study 15 credit hours above the high school level may be substituted for each 6 months of general and specialized experience. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES



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SERVICES OPERATIONS CLERK (OA) - NORTH ISLAND MAIN STORE - PART TIME (20 - 34.50 HOURS) - Navy Exchange Services (NEX)
Posted: May 08, 2022 06:08
SAN DIEGO, CA
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Title: SERVICES OPERATIONS CLERK (OA) - NORTH ISLAND MAIN STORE - PART TIME (20 - 34.50 HOURS) Location: United States-California-San Diego Job Number: 220001YE Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Performs a wide variety of clerical support and secretarial duties relating to Services Operations. Duties and Responsibilities: Prepares Supplemental Reports of Goods Received for all assigned Services Departments. Collects data from departments and prepares monthly reports for accruals and journal vouchers. Provides the Accounting Office with input on adjustments repairs deposits and advance payments etc. Researches variances in data submitted by the Accounting Office on preliminary operating statements utilizing source documents. Makes extensions to RGRs received from Accounting Office. As required makes changes additions/deletions to existing programs to generate reports to include comparative sales reports comparing actual operating results against the previous year and the current budget percentages of increasedecrease etc. Prepares worksheet of incoming and outgoing RGRs of all departments. Generates complete reports as required. Prepares monthly Teleflora Telephone order and Portrait Studio for orders. Totals transmittal charges and forwards to the Accounting Office for processing. May prepare supplemental RGRs on delinquent payments for TV rentals. Researches unpaid invoice requests. Maintains log on laundry dry cleaning services. Receives delivery tickets from laundrydry cleaning store and verifies the monthly charges against contractors invoice merchandise transfer. Receives outstanding loss damaged claims from laundry dry cleaning store for damaged items. Prepares outstanding claims memorandums. May act as department timekeeper. As Secretary performs duties such as screening callers who wish to see Department Manager answering telephone inquiries utilizing knowledge of office functions relaying messages or referring calls to superior or to other appropriate personnel. Screens sorts and distributes all incoming correspondence to appropriate services departments. May handle ship messages logs and distributes accordingly prepares invoices for billing. Maintains a number of records logs control sheets department files. Instructions Notices Manuals Bulletins etc. May maintain short term concessionaire contracts. Prepares monthly reports. Prepares a variety of correspondence from rough or handwritten draft. Work is performed independently and in conformance with established policies procedures and regulations. Refers unusual problems to supervisor for resolution. Review is made for accuracy adequacy and adherence to regulatory material. Uses appropriate software programs in the performance of duties. Performs other related duties as assigned By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE 1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 12 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized.



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BARBER NORTH ISLAND - MAIN STORE- PART TIME (20 - 34.50 HOURS) - Navy Exchange Services (NEX)
Posted: May 08, 2022 06:08
SAN DIEGO, CA
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Title: BARBER NORTH ISLAND - MAIN STORE- PART TIME (20 - 34.50 HOURS) Location: United States-California-San Diego Job Number: 21000582 Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Performs a variety of barbering services at a main branch or location haircare facility for authorized military and civilian personnel. DUTIES AND RESPONSIBILITIES Provides barbering hair care services for clients which include shampooing and conditioning, cutting, shaping sideburns, nape of neck, middle and top part of the head into various haircuts and styles to suit client. Shaves face, styles mustache and beard. Massages neck face and scalp. Checks clients scalp and hair for visible disorders such as sores, abrasions, diseases which might interfere with requested barbering services. Consults with client on matters pertaining to their hair care needs. Maintains combs in solution and sanitizes equipment in chemical or physical agent. Responsible for the upkeep and cleanliness of designated work station and shop. Makes necessary preparations for shampoo and towels to be used to minimize delay of customer services. Makes minor repairs on equipment such as replacing switches plugs and cords etc. Operates cash register Prepares hair care chits Collects and accounts for cash received from clients Balances daily sales using Sales persons Daily Cash Report. Sells hair care products to clients and maintains Daily Appointment Book by name of client time and Stylist/ Barber assigned. May open and close shop. Assists with monthly inventory. Carries out policy of courtesy and customer service. Ensures 100 client satisfaction. Works under the general supervision of a designated supervisor. Carries out assignments with independence within prescribed policies and procedures exercises tact in dealing with clients. Work is reviewed in terms of quality of services provided and client satisfaction achieved. Performs other related duties as assigned. PHYSICAL EFFORT Requires continual use of both arms and legs which involves frequent standing reaching and light lifting. Objects handled such as beauty service apparatus appliances etc. seldom weigh in excess of 5 pounds. Dexterity is required in applying manual techniques. WORKING CONDITIONS Work is performed inside a haircare facility with proper lighting sufficient plumbing and heating adequate aisle space strong water pressure plenty of hot water adequate electric power and outlets for appliances and apparatus. Incumbent is subject to the possibility of cut, burns, strains and electric shock and is exposed to hair cuttings, skin conditions, common colds and communicable diseases. Is required to wear a smock wash hands thoroughly and frequently with soap and water sanitize barbering tools after each use. MINIMUM QUALIFICATION REQUIREMENTS Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or cosmetology After 6 months position changes to commission By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: EDUCATION AND LICENSE Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS Continual use of both arms and legs involving frequent standing reaching and light lifting. Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques.



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STORE MANAGER (76M+) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
NORFOLK, VA
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Title: STORE MANAGER (76M+) Location: United States-Virginia-Norfolk Job Number: 220002AI Job Summary: Manages and directs operations at a main store complex and the management staff within it. Duties and Responsibilities: Prioritizes and coordinates daily operational activities in order to maximize operations and encourage profitability of a main store location. - Prioritizes and coordinates daily operational activities in order to maximize operations and encourage profitability of a main store location. - Develops and coordinates merchandising strategies, sales promotions, and the execution of retail and services business strategies through partnering with the General Manager and store management staff to maximize sales and service levels. - Develops and manages operating budgets and oversees main store complex financial performance. Plans for and ensures that applicable expenses are leveraged to sales results. Identifies and executes actions to correct deficiencies, exploit areas of opportunity, and maximize operational performance. - Reviews store's appearance by walking through the store regularly to ensure it meets standards for maximizing customer service, productivity and financial performance. - Partners with Retail Operations Support Manager and follows up to ensure backup storage, warehouse, and distribution functions enable proper receipt, storage, and efficient movement of merchandise between departments and other stores. - Reviews merchandise stock assortments, coordinating specific corrective actions as necessary with merchandise buyers. Takes action to ensure stockturn, gross margin and sales goals are achieved. - Works closely with Loss Prevention and store management to develop and monitor the store location's shrink plan, identify potential shrink issues and ensures adequate security procedures are followed. Accountable for completion of Operational Audits and Reviews in absence of Retail Operations Support Manager. - Regularly inspects selling locations to ensure adherence to customer service, safety, and security standards. Develops a plan to address deficiencies as they occur. - Ensures and coordinates communication amongst store management to facilitate a team approach and meet goals and expectations set by NEXCOM and General Manager. - Supervises assigned personnel, including, but not limited to Divisional and Department Managers, etc. Sets standards and evaluates associate's performance. Ensures adequate staffing levels are maintained consistent with store expense and customer service requirements. Identifies and coordinates associate training requirements. Provides guidance and mentorship to management staff through daily direction and supervision. - Establishes and implements an effective customer relations program, including ensuring the Premier Customer Service training is administered and monitored for best results. - Applies courtesy and customer service policies towards patrons and associates. - Works under the general supervision and direction of the General Manager. Responsive to all NEX managers, associates and patrons. - Performs other related duties as assigned. TRAINING REQUIREMENT: Associate must receive Hazardous Material (HazMat) training within 90 days of hire per Department of Transportation regulations. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: Total of six years of experience as follows: GENERAL EXPERIENCE: Three years of experience which was gained in administrative, operational, merchandising, management or other responsible work which enabled the applicant to gain a general knowledge of store operational practices and merchandising procedures; skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Three years of progressively responsible experience which provided a thorough working knowledge of retail and/or services merchandising and operational practices and procedures; and an understanding of management methods and techniques utilized in driving sales, monitoring, developing and improving operational plans; or similar work which demonstrated the knowledge and abilities to perform the work of the position. Job: Store Management



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(NSA IOWA ESTATES) SALES ASSOCIATE (MINIMART) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
NORFOLK, VA
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Title: (NSA IOWA ESTATES) SALES ASSOCIATE (MINIMART) Location: United States-Virginia-Norfolk Job Number: 2200029A Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar - Greets, and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise, and suggests additional items to complement the customer's selections. Where applicable, offers customers the opportunity to purchase extended product warrantees. Explains coverage, benefits, and price. - Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code/uniform standards, and assisting/supporting sales team members to the maximum extent possible. - Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points, warrantee coverage, etc. Communicates product-related information to customers knowledgeably and legibly. - Ensures assigned areas are fully stocked, and merchandise is neatly arranged. Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc. - Completes sales transactions efficiently. Thanks customers for their patronage. - As required, performs cash register transactions. Performs all types of cash register transactions (cash, charge, check, gift certificates, layaway, etc.) in an accurate and procedurally correct manner. - Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft. - Unpacks, stages, and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. - Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely. - Eligible for and participates in applicable commission and gainsharing sales incentive programs. - Is required to lift up to 25 lbs. as it relates to job duties including, but not limited to: assisting customers, lifting merchandise, assisting with stocking sales area as necessary, etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar: Incumbents may be required to perform all or any combination of the following: - Open and close the Food and Beverage Convenience Bar. - Ensure all equipment is turned on during opening of the Minimart and turned off during closing (i.e. display merchandiser, signs, etc.). - Preheats and display products in heated display merchandiser. - Ensure sufficient goods and products are readily available for customers by replenishing products and condiments (i.e. napkins, straws, cups, lids, creamer, sugar, etc) required in the holding bins on the beverage bar. - Ensure all products remaining at the close of business are time/dated when placed in the refrigerator. - Ensure cleaning of small wares/equipment throughout the day and at closing, effective time/dating of food and beverage products to ensure quality and food integrity. - Monitors the temperature on refrigerators and freezers a minimum of 3 times daily (i.e. early morning, mid-day and late afternoon) to ensure equipment is maintaining required temperature. - May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned. Qualifications: No experience required. High school graduate or equivalent preferred.



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(NSA NORFOLK MINI MART)OPERATIONS CLERK - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
NORFOLK, VA
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Title: (NSA NORFOLK MINI MART)OPERATIONS CLERK Location: United States-Virginia-Norfolk Job Number: 2200029F Job Summary Performs a variety of duties in connection with the accounting and control of retail/services operations. Duties and Responsibilities - Performs accounting functions for assigned services and general expense departments. Receives invoices for services merchandise, supplies, and expense items. Creates RGRs in ARMS and coordinates payment with Corporate Accounting Center (CAC). Coordinates and researches delinquent payment problems with vendors and the CAC. Processes monthly journal entries to allocate proper charges to appropriate department, NEX, etc. - Researches accounting discrepancies by examining the purchase journal and/ or reviewing accruals. Identifies merchandise charged to incorrect departments, duplicate payments, erroneous or missing accruals, etc. Initiates action with CAC to resolve discrepancies identified. - Compiles and distributes daily, monthly sales, inventory, and payroll reports comparing current results with plan, last year, etc. Reports are by department, by location, and cumulative NEX. Gathers required data from a variety of sources: sales audit, location supervisors, payroll, etc. Reviews reports prepared to identify and research problems and discrepancies. - Maintains files of NEX contracts and concessionaires. Monitors contractor performance to ensure adherence to contract terms and conditions. Documents and follows up on problems. Monitors, records sales to ensure NEX receives proper payment. Drafts contractor performance evaluations. - Performs miscellaneous functions such as purchasing offices an services supplies using IMPAC card. Provides funding documents for work performed by PWC. Processes utility bills, computes necessary accruals. Invoices contractors, as applicable, for their share of charges. Coordinates AT&T telephone work requests, etc. - Distributes, tracks, extends, and reconciles monthly services inventory sheets. - Maintains a variety of documents, records, logs, and files pertaining to service and expense accounting. - Receives and distributes incoming mail. Sends outgoing messages. - Coordinates work with a variety of associates including sales floor associates, vendors corporate accounting center, and contractors. Qualifications: GENERAL EXPERIENCE 1 year progressively responsible clerical or office work of and kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1-2 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized.



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SALES ASSOCIATE (Full-Time) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
BETHESDA, MD
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Title: SALES ASSOCIATE (Full-Time) Location: United States-Maryland-Bethesda Job Number: 2200022Z Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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FRONT DESK ASSOCIATE, NGIS China Lake (Flex 0-19.5 hours) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
CHINA LAKE, CA
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Title: FRONT DESK ASSOCIATE, NGIS China Lake (Flex 0-19.5 hours) Location: United States-California-China Lake Job Number: 220001ZT Job Summary: Position is responsible for performing front desk andor reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA andor alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary .Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List InHouse Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports PAS 10232020. Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management PAS 10232020. Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE: One year of experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes skill in dealing with others in persontoperson work relationships and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotellodginghospitality school may be substituted at the rate of onehalf academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE One year of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of front of house hospitality operations or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills experience with computers knowledge of software programs including knowledge of the property management system and experience handling large amounts of cash.



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CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
JACKSONVILLE, FL
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Title: CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) Location: United States-Florida-Jacksonville Job Number: 220002B1 This position is located in Jacksonville, FL. This position is for morning and afternoon shifts. FULL-TIME (35 Hours) JOB SUMMARY: The person hired is responsible for providing knowledgeable courteous and professional service and assistance to our NEX customers and stores via the telephone and email. Reports to Customer Contact Center Supervisors. DUTIES & RESPONSIBILITIES: Responds to inquiries and assists customers and/or stores via phone and email. Including but not limited to Online Orders and Phone Orders. Maintains appropriate documentation for Customer Orders while adhering to PII and PCI requirements. Provides Friendly Professional and Personalized customer service at all times. Manages difficult customer situations responding promptly to the needs of the customer by resolving issues in the most cost effective manner while maximizing customer satisfaction. Escalates unresolved customer issues to supervisor as necessary. Comprehends captures and interprets basic customer information updating the Customer data base with required changes in a precise accurate manner. Prepares and sends email correspondence in accordance with the Standard Operating Procedures, SOP as defined by the management team. Tracks orders and provides delivery status using multiple manifest systems and other tracking methods including external sites such as DHL and FedEx. Analyzes problems and offers solutions by communicating in a professional manner with clarity using good verbal and written communication skills at all times. Handles customer inquiries and complaints with tact and professionalism. Provides customer assistance regarding product information as well as warranty related problems. Maintaining an understanding of Uniform regulations, Keep it New, KIN plans and NEXCOMs policies and procedures as it applies to returns. Serves as a liaison between the merchants store personnel, distribution, and accounting personnel vendors and other business partners as necessary. Stays abreast of product promotional and systems developments while maintaining an understanding of current NEX policies and procedures. Adapts easily to change working in a 24/7 environment to meet unexpected demands. Works as part of a highly motivated customer service team welcoming feedback, while contributing to building team spirit. Assist other Team members as needed. Works evening's weekend's holidays and overtime as needed. Works under the general supervision of designated supervisors. Work is performed independently within the framework of established policies and procedures and is reviewed in terms of efficiency accuracy conformance and compliance with PII PCI ASER and other written policies procedures and instructions. Adheres to prescribed telephone and email etiquette scripts utilizing the Standard Operating Procedures as defined by management. Processes orders for authorized patrons as defined in the Armed Services Exchange Regulations ASER. Performs other related duties as assigned. This is a position offers benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Qualifications: GENERAL EXPERIENCE: One year of responsible experience with customer contact center or work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Studies completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. AND SPECIALIZED EXPERIENCE: One year of progressively responsible experience in retail call center or other related sales performing the kind of duties which constitute the principal work of the position to be filled.



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NAVY LODGE GUEST SVC REPRESENTATIVE- I (RPT w/benefits)*Incentive Eligible* - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
JACKSONVILLE, FL
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Title: NAVY LODGE GUEST SVC REPRESENTATIVE- I (RPT w/benefits)Incentive Eligible Location: United States-Florida-Jacksonville Job Number: 22000284 Serve those who serve & earn up to $650 when you join the Navy Lodge Recruitment Incentive to be paid after the following days of employment: 30 days: $150 90 days: $250 180 days: $250 Any applicant who was actively employed by the Navy Exchange Service Command (NEXCOM) within 12 months of their pending hire date will not be eligible for an incentive. Failure to disclose prior employment with NEXCOM could result in revocation of offer to hire. Full terms and conditions available upon request Job Summary: Serving as first point of contact with guests and handles all stages of guests stay accommodating special request as needed and resolving issues that may arise. Responsible for the security and privacy for all guests the front desk operations lobby appearance guest service office operations etc. Position will be required to work assigned shifts including holidays as scheduled. Communicates with all Navy Lodge personnel and chain of command concerning operations guest issues or situations that require immediate attention Duties and Responsibilities: Responsible for all Front Desk Operations Assists guests in person via email social media or via telephonic contact for all communication including but not limited to room reservations andor cancellations payments questions checkin checkout process collecting payments authorized patron verification guest room assignments credit card processing express check out requirements etc. Applies knowledge of Navy Lodge standard operating procedures processes and rules governing patron eligibility. Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times. Interacts with patrons and receives and resolves customer complaints. Utilizes judgment and understanding of policies and procedures to better assist patrons and resolve complaints and issues to includes but not limited to upgrading patrons room type adjusting room fee adjusting checkin andor checkout times consistent with Navy Lodge Policy refers unusual issues to immediate supervisor for assistance. Issues room keys sorts incoming mail and messages and deposits guest valuables in safetydeposit boxes. Operates telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge services base facilities area attractions and travel directions. Responsible for lobby appearance including cleaning mopping dusting organization presentation etc. and all assigned work areas. Responsible for assigned pass key properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to Supervisor. Responsible for care and upkeep of Navy Lodge issued uniform items i.e. name tags shoes jackets etc. and assigned work equipment i.e. radios powerhand tools etc. Greets and welcomes guests upon sight or within 10 feet while performing outstanding guest relations. Utilizes a computerized Property Management System PMS and takes inquiries and reservations from authorized patrons. Provides information regarding facilities location and surrounding area and produces reports. Input statistical data and reviews same for accuracy data is used in developing appropriate guest history and operational reports. Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels. Reconciles daily transactions of all accounts ensuring complete balance accuracy while maintaining customer services at all times. Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memoscorrespondences required in the course of performing the job. Complete bank deposits pick up mail collect money bags and other required services. Exchange maintain rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes. Responsible for the setup and breakdown cleanup of the complimentary selfservice breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. Required to obtain proper certification. May be required to assist with setup and breakdown of chairs and tables used during special functions and clean immediate and surrounding area upon the conclusion of the event. Required to assist in laundry facility and issue deliver guests supplies to guests. Maintains a clean and safe environment. May be required to obtain proper certifications as necessary in connection with performing job duties. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. This is a Part-Time position, which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more!



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ELECTRICIAN, FULL TIME/ WEST COAST OFFICE, NATIONAL CITY CA - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
NATIONAL CITY, CA
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Title: ELECTRICIAN, FULL TIME/ WEST COAST OFFICE, NATIONAL CITY CA Location: United States-California-National City Job Number: 2200029H Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary : Serves as electrician performing the full range of functions in connection with installation modification andor repair of the Navy Exchange electrical systems and electrically operated equipment. Duties and Responsibilities: - Troubleshoots installs maintains and repairs electrical wiring systems related switches switch gear distribution panels and outlet boxes circuits as well as wide variety of electrical fixtures motors and electrically operated equipment. - Follows maintenance schedule and inspections or work orders performs maintenance services diagnoses system or equipment malfunction and repairs as necessary. - Inspects maintains cleans repairs tests and adjusts electrical buzzer and bell circuits light sockets lighting fixtures fans switches office and heating drills grinders and shop equipment. - Tests circuits and equipment by use of voltmeter ammeter wattmeter megger and ohmmeter. - Measures cuts threads bends assembles and installs conduits inserting splicing and connecting wires to fixtures outlets switches receptacles and power source. Performs other related duties as assigned. PHYSICAL EFFORT Is required to stand stoop bend kneel climb and work in tiring and uncomfortable positions where parts of systems worked on are in hardtoreach places. Frequently lifts carries and sets up tools equipment and parts weighing up to 20 pounds occasionally may lift or carry items weighing over 20 pounds. WORKING CONDITIONS Works inside and outside. Subject to contact with dirt and soiling of hands and clothing shocks and burns from high voltage cuts and bruises Qualifications: GENERAL EXPERIENCE One year of experience that provided the knowledge and ability to perform basic electrical work such as repairing electrical wiring systems and switches etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE Five years of experience that provided the knowledge and ability to perform a full range of electrician functions in connection with installation modification andor repair of electrical systems and electrically operated equipment etc. PHYSICAL REQUIREMENTS Standing stooping bending kneeling climbing and working in tiring and uncomfortable positions where parts of systems are in hardtoreach places. Frequently lifts carries and sets up tools equipment and parts weighing up to 20 pounds occasionally may lift or carry items weighing over 20 pounds. NOTE: Preffered: California State Certified or California State Contractor or California State Apprentice By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES



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Sales Associate Home Gallery Flex - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
BREMERTON, WA
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Title: Sales Associate Home Gallery Flex Location: United States-Washington-Bremerton Job Number: 220002BD Eligible for $500 Hiring Incentive Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Qualifications: No experience required. High school graduate or equivalent preferred.



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CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
VIRGINIA BEACH, VA
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Title: CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) Location: United States-Virginia-Virginia Beach Job Number: 220002B4 FULLTIME (35 HOURS) JOB SUMMARY: The person hired is responsible for providing knowledgeable courteous and professional service and assistance to our NEX customers and stores via the telephone and email. Reports to Customer Contact Center Supervisors. DUTIES & RESPONSIBILITIES: Responds to inquiries and assists customers and/or stores via phone and email. Including but not limited to Online Orders and Phone Orders. Maintains appropriate documentation for Customer Orders while adhering to PII and PCI requirements. Provides Friendly Professional and Personalized customer service at all times. Manages difficult customer situations responding promptly to the needs of the customer by resolving issues in the most cost effective manner while maximizing customer satisfaction. Escalates unresolved customer issues to supervisor as necessary. Comprehends captures and interprets basic customer information updating the Customer data base with required changes in a precise accurate manner. Prepares and sends email correspondence in accordance with the Standard Operating Procedures, SOP as defined by the management team. Tracks orders and provides delivery status using multiple manifest systems and other tracking methods including external sites such as DHL and FedEx. Analyzes problems and offers solutions by communicating in a professional manner with clarity using good verbal and written communication skills at all times. Handles customer inquiries and complaints with tact and professionalism. Provides customer assistance regarding product information as well as warranty related problems. Maintaining an understanding of Uniform regulations, Keep it New, KIN plans and NEXCOMs policies and procedures as it applies to returns. Serves as a liaison between the merchants store personnel, distribution, and accounting personnel vendors and other business partners as necessary. Stays abreast of product promotional and systems developments while maintaining an understanding of current NEX policies and procedures. Adapts easily to change working in a 24/7 environment to meet unexpected demands. Works as part of a highly motivated customer service team welcoming feedback, while contributing to building team spirit. Assist other Team members as needed. Works evening's weekend's holidays and overtime as needed. Works under the general supervision of designated supervisors. Work is performed independently within the framework of established policies and procedures and is reviewed in terms of efficiency accuracy conformance and compliance with PII PCI ASER and other written policies procedures and instructions. Adheres to prescribed telephone and email etiquette scripts utilizing the Standard Operating Procedures as defined by management. Processes orders for authorized patrons as defined in the Armed Services Exchange Regulations ASER. Performs other related duties as assigned. This is a position offers benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Qualifications: GENERAL EXPERIENCE: One year responsible experience in customer contact center or work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. AND SPECIALIZED EXPERIENCE: One year progressively responsible experience in retail call center or other related sales performing the kind of duties which constitute the principal work of the position to be filled.



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MAINTENANCE WORKER, NGIS San Nicholas Island Full Time (35-40 hours) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
PORT HUENEME, CA
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Title: MAINTENANCE WORKER, NGIS San Nicholas Island Full Time (35-40 hours) Location: United States-California-Port Hueneme Job Number: 220002A8 Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary: Responsible for performing facilities maintenance work involving two or more of the skilled trades. Incumbent performs intermediate level tasks and works more independently as training and experience increase. Duties and Responsibilities: Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. - Position is responsible for performing a variety of semi-skilled and unskilled tasks involving standard methods related to the operation and maintenance of physical plant facilities. - Performs work in at least two or more of the following trades requiring a higher level of skill than NA-4749-07 in the maintenance and repair of buildings and related fixtures or having significant emphasis in one of the higher level licensed trades Electrical Heating Ventilation and Cooling or Plumbing . Maintains work order log and follow up as required. Reports status to supervisor. Logs trouble calls with contractor as appropriate. - Plumbing. Makes basic plumbing repairs to sinks faucets commodes tanks urinals P-traps shut-off valves on washing machines and water supply that can be accomplished by removing cleaning resealing replacing defective parts or units installing water heaters garbage disposals faucets and sinks. - Washer and dryer repair. Performs routine maintenance on washers and dryers to include cleaning lint ducts and vents replacing hoses and fittings as required and referring more complex problems to supervisor for action. - Heating Ventilation and Air Conditioning HVAC. Recognizes the cause of faulty equipment and makes repairs on a variety of HVAC units as appropriate. Incumbent traces and locates defects to determine the type and extent of repair needed and they plan the work select the proper tools and testing devices and accomplish repairs according to accepted trade practices. - Electrical. Recognizes and reports electrical problems. Replaces fluorescent and incandescent ballasts bulbs and tubes as needed. Makes repairs that can be accomplished by removing, replacing, tightening, splicing, soldering, and insulating defective wiring controls equipment and fixtures such as broken and bare wiring burned out switches and relays loose connections and fittings damaged light fixtures and poorly operating thermostats. - Carpentry. Measures cuts and constructs or repairs wood or wood substitute items. Conducts basic carpentry repairs applying a general knowledge of wood composite materials wood substitutes and woodworking techniques as well as basic shop mathematics to plan measure and lay out materials according to dimensional requirements and specifications. Repairs include repairing or replacing screens window and door frames molding and trim and repair and replacement of drywall or similar products. Incumbent applies standard measurements and specifications when constructing installing or repairing items such as frame structures decking partitions shelving doors forms siding and scaffolds. - Painting Preparation of areas and standard coating methods such as brushing rolling and spraying and ensure surfaces are fully coated protected and free from drips and runs. - Incumbent uses specifications to thin stir and mix coating materials according to specific directions. They apply various coating materials for example paints varnishes and shellacs with brushes rollers spray guns and other related methods and techniques and see that the coating finish meets surface protection requirements. - Performs other related duties as assigned. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE: One year of experience that provided the applicant with knowledge of general maintenance practices involving the upkeep of buildings grounds fixtures equipment etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE: Three years of general maintenance work in involving variety of trade practices associated with such occupations as air conditioning and refrigeration electrical work plumbing carpentry masonry and painting etc. Including knowledge of safety and environmental rules and regulations concerning procedures tools mechanical and electrified equipment chemicals and basic safe work practices. PHYSICAL REQUIREMENTS: Standing stooping bending kneeling climbing and work in tiring and uncomfortable positions. Frequently lifts and carries material weighing up to 50 pounds. A recognized professional certification or license in one trade plumbing HVAC electrical carpentry or painting trade is preferred.



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CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
VIRGINIA BEACH, VA
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Title: CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) Location: United States-Virginia-Virginia Beach Job Number: 220002AR PART-TIME (20 - 34.5 hours) JOB SUMMARY: The person hired is responsible for providing knowledgeable courteous and professional service and assistance to our NEX customers and stores via the telephone and email. Reports to Customer Contact Center Supervisors. DUTIES & RESPONSIBILITIES: Responds to inquiries and assists customers and/or stores via phone and email. Including but not limited to Online Orders and Phone Orders. Maintains appropriate documentation for Customer Orders while adhering to PII and PCI requirements. Provides Friendly Professional and Personalized customer service at all times. Manages difficult customer situations responding promptly to the needs of the customer by resolving issues in the most cost effective manner while maximizing customer satisfaction. Escalates unresolved customer issues to supervisor as necessary. Comprehends captures and interprets basic customer information updating the Customer data base with required changes in a precise accurate manner. Prepares and sends email correspondence in accordance with the Standard Operating Procedures, SOP as defined by the management team. Tracks orders and provides delivery status using multiple manifest systems and other tracking methods including external sites such as DHL and FedEx. Analyzes problems and offers solutions by communicating in a professional manner with clarity using good verbal and written communication skills at all times. Handles customer inquiries and complaints with tact and professionalism. Provides customer assistance regarding product information as well as warranty related problems. Maintaining an understanding of Uniform regulations, Keep it New, KIN plans and NEXCOMs policies and procedures as it applies to returns. Serves as a liaison between the merchants store personnel, distribution, and accounting personnel vendors and other business partners as necessary. Stays abreast of product promotional and systems developments while maintaining an understanding of current NEX policies and procedures. Adapts easily to change working in a 24/7 environment to meet unexpected demands. Works as part of a highly motivated customer service team welcoming feedback, while contributing to building team spirit. Assist other Team members as needed. Works evening's weekend's holidays and overtime as needed. Works under the general supervision of designated supervisors. Work is performed independently within the framework of established policies and procedures and is reviewed in terms of efficiency accuracy conformance and compliance with PII PCI ASER and other written policies procedures and instructions. Adheres to prescribed telephone and email etiquette scripts utilizing the Standard Operating Procedures as defined by management. Processes orders for authorized patrons as defined in the Armed Services Exchange Regulations ASER. Performs other related duties as assigned. This is a position offers benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Qualifications: GENERAL EXPERIENCE: One year of responsible experience with customer contact center or work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Studies completed in a college, university, or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. AND SPECIALIZED EXPERIENCE: One year of progressively responsible experience in retail call center or other related sales performing the kind of duties which constitute the principal work of the position to be filled.



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AUTOPORT CUSTOMER SERVICE CLERK - Port Hueneme, Flexible (0-19.5 Hours) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
PORT HUENEME, CA
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Title: AUTOPORT CUSTOMER SERVICE CLERK - Port Hueneme, Flexible (0-19.5 Hours) Location: United States-California-Port Hueneme Job Number: 220001YZ Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists, and their families. Job Summary: Performs a variety of customer service duties which involve inventory management control taking special orders assisting customers with special requests providing layaway services resolving customer complaints etc. Duties and Responsibilities: Takes special orders for authorized merchandise including items from mail order catalog assists customers in selecting merchandise preparing required forms and determining cost and shipping charges. Coordinates with procurement personnel maintains appropriate files and followup as required. In cases of delayed merchandise notifies customers of new arrival date and coordinates delivery of merchandise. Upon receipt of merchandise checks for agreement with original order and as required makes necessary computations with regard to shipping charges and markup notifies customers of merchandise arrival and coordinates delivery. Provides patrons with specific product information based on knowledge of manufacturers catalogues and data obtained from company representatives. Completes appropriate documents for payment by deferred payment plan DPP indicating initial and subsequent payments. Checks for proper identification and entitlement for use of the DPP as required. Provides layaway services which include identifying items to be laid away as well as determining in accordance with prescribed policies and procedures the amount of deposit required and schedule of payments. Followsup with customer on delinquent payments. Cancels layaways refunds monies and returns merchandise to sales area when payments are not made. Resolves customer complaints and is authorized to make refunds or adjustments for goods returned checks merchandise for damage or ticket switching. Ensures that sales receipts accompany refund or exchange requests contacts authorized personnel to return merchandise to sales floor or backup storage area. As necessary provides assistance to customers on product warranty and related problems. Takes orders in connection with the repair of items such as electrical appliances and gardening equipment. Maintains log of items sent to designated companies indicating name of individual serial number of item date brought in and other pertinent information. Follows up with companies and notifies customer when repair is made. Maintains inventory stock cards on furniture andor appliances to reflect the warehouse inventory balance. Posts to appropriate records the number and category of merchandise sold from documentation provided by sales personnel. As required posts merchandise transfers and reports of goods received to ensure proper inventory balance. Documentation includes transfer of furniture and appliances to various locations of the Exchange. As required checks merchandise transfers and ensures requested items are boxed and shipped out. Arranges for necessary transportation to brancheslocations. Completes merchandise transfers including extending cost and totaling amounts. Maintains appropriate records and logs relating to customer services transactions. Maintains catalogs and price sheets of authorized items in a current status. Operates cash register in accordance with established cash control procedures and is responsible for own cash change fund. May be required to perform such duties as preparing chargebacks maintaining number controls for documentation required by various exchange departments and requisitioning supplies needed for the store. Carries out policy of courtesy and service. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates. Responds to inquiries and provides assistance in a prompt and friendly manner. Understands that the customer comes first and actively seeks to become knowledgeable concerning store policies merchandise sold and services offered. Performs other related duties as assigned PHYSICAL DEMANDSWORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. May work across multiple departments based upon business needs. The initial assignment is at the Autoport. Qualifications: GENERAL EXPERIENCE: 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. .



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LEAD CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE AND SPECIAL ORDERS) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
VIRGINIA BEACH, VA
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Title: LEAD CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE AND SPECIAL ORDERS) Location: United States-Virginia-Virginia Beach Job Number: 220002B2 FULLTIME (35 HOURS) JOB SUMMARY: Responsible for assisting Supervisors and/or Manager with ensuring courteous, timely and professional service and assistance is provided to our NEX customers via telephone, e-mail, website and other social medias. Keeps Supervisor and/or Manager apprised of situations requiring their attention. DUTIES & RESPONSIBILITES: Responsible for completing and passing on supervisor's and/or manager's direction. Assist with on the job training, ensures availability of necessary manuals, equipment and supplies as needed. Responds to questions in reference to processes and procedures, product knowledge and merchandise availability. Assists with ensuring that we are compliant with all PII, PCI and ASER requirements. Ensures schedules and priorities are adhered to while keeping supervisor apprised of situations requiring attention. Carries out and ensures department policy and procedures are adhered to, ensuring Premier Customer Service when assisting customers on-line, via e-mail, special orders Face-Book and other social media. Responds to inquiries and provides assistance in a prompt and friendly manner. Understands that our customers always come first and actively seeks knowledge concerning E-commerce, Uniforms and Special Order policies and procedures. Seeks to stay current with the merchandise assortment offered On-line and via Special Orders to include but not limited to, product information, availability and warranties. Assists with resolving difficult or unusual customer inquiries and/ or complaints in a timely manner striving for total customer satisfaction. Authorized to process orders for Free Shipping to assist with resolving customer service issues and or orders. As required, processes orders for authorized patrons as defined in the Armed Service Exchange Regulation (ASER) Has the authority to submit account adjustments for price discrepancies and adjustments, freight adjustments, undelivered, lost and/or damaged packages. Responsible for ensuring claims are filed with the appropriate carriers for lost and/or damaged packages. Provides assistance to customers, other NEX locations, and fellow team members in a professional and friendly manner. Serves as liaison between merchants, store personnel, distribution and accounting personnel, vendors and other business partners as necessary. Stays abreast of product, promotional and systems developments. Maintains an understanding of current NEX policies and procedures and assists team members accordingly. Adheres to prescribed telephone and e-mail etiquette/scripts, utilizing the Standard Operating Procedures as defined by management. Adapts easily to change, working in a 24/7 environment requiring flexibility to meet unexpected demands. Works as part of a highly motivated customer service team, welcoming feedback while contributing to building team spirit. Assists and provides direction to other team members as needed. Works evenings, weekends, holidays and overtime as needed. Works under the general supervision of designated supervisors and/or manager. Work is performed independently within the framework of established policies and procedures and is reviewed in terms of efficiency, accuracy, conformance and compliance with PII, PCI, ASER and other written policies, procedures and instructions. Performs other related duties as assigned. This is a position offers benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Qualifications: GENERAL EXPERIENCE: One year responsible experience in customer contact center or work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in college, university, or junior college above the high school level may be substituted on the basis of on-half academic year of study for 6 months of experience. At any level, specialized experience may be substituted for required general experience. AND SPECIALIZED EXPERIENCE : One year progressively responsible experience in retail, call center, or other related sales performing the kind of duties which constitute the principal work of the position to be filled. At any level, specialized experience may be substituted for required general experience.



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(NEX LITTLE CREEK) - SUPERVISORY SALES ASSOCIATE - ELECTRONICS - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
VIRGINIA BEACH, VA
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Title: (NEX LITTLE CREEK) - SUPERVISORY SALES ASSOCIATE - ELECTRONICS Location: United States-Virginia-Virginia Beach Job Number: 220002AM Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service - Proactively engage and make a connection with customers. Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, and the STAR card. Provide premier customer service. Cooperate and build positive, inclusive, and respectful relationships, take accountability for your own actions and outcomes. Organization - Maintaining store appearance. Sales - Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork, reports, and reconciliation. Inventory - Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Responsible for the security of cash fixed assets and merchandise inventory. Providing direction on assignments, including prioritizing projects, tasks managing merchandise and inventory. Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements - Provides effective leadership, demonstrates ability to direct, train, and motivate associates, sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction, work assignments, training to sales associates, provide input to Department Manager on associate performance. May open /close locations. Other Duties as assigned QUALIFICATIONS: Product Knowledge - Moderate level of knowledge of products and merchandise. Provide training, documentation to sales associates on product features. Experience 1-2 years of Retail or relevant work experience required, 1 year of lead or supervisory experience required. Communication Skills - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills - Basic math functions such as addition, subtraction, multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse, escalated exchanges and create win win situation. PHYSICAL DEMANDS/ WORK ENVIRONMENT - This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS - Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS - Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store, work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine testing protocols,



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(NEX LITTLE CREEK) - SALES ASSOCIATE - SHOES - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
VIRGINIA BEACH, VA
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Title: (NEX LITTLE CREEK) - SALES ASSOCIATE - SHOES Location: United States-Virginia-Virginia Beach Job Number: 220002AG Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE - Proactively engage and make a connection with customers. Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, and the STAR card. Provide premier customer service. Cooperate and build positive, inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork, reports and reconciliation. INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS/ PRODUCT KNOWLEDGE Basic knowledge of products merchandise. EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative, independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays Qualifications: No experience required. High school graduate or equivalent preferred. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-9 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols.



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WEB CHAT CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
VIRGINIA BEACH, VA
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Title: WEB CHAT CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) Location: United States-Virginia-Virginia Beach Other Locations: United States-Virginia-Virginia Beach Job Number: 220002AU Part-time (20 - 34.5 hours) m orning, afternoon, and evening shifts avaliable. JOB SUMMARY: The person hired is responsible for providing knowledgeable courteous and professional service and assistance to our NEX customers and stores via the telephone and email. Reports to Customer Contact Center Supervisors. DUTIES & RESPONSIBILITIES: Responds to inquiries and assists customers and/or stores via phone and email. Including but not limited to Online Orders and Phone Orders. Maintains appropriate documentation for Customer Orders while adhering to PII and PCI requirements. Provides Friendly Professional and Personalized customer service at all times. Manages difficult customer situations responding promptly to the needs of the customer by resolving issues in the most cost effective manner while maximizing customer satisfaction. Escalates unresolved customer issues to supervisor as necessary. Comprehends captures and interprets basic customer information updating the Customer data base with required changes in a precise accurate manner. Prepares and sends email correspondence in accordance with the Standard Operating Procedures, SOP as defined by the management team. Tracks orders and provides delivery status using multiple manifest systems and other tracking methods including external sites such as DHL and FedEx. Analyzes problems and offers solutions by communicating in a professional manner with clarity using good verbal and written communication skills at all times. Handles customer inquiries and complaints with tact and professionalism. Provides customer assistance regarding product information as well as warranty related problems. Maintaining an understanding of Uniform regulations, Keep it New, KIN plans and NEXCOMs policies and procedures as it applies to returns. Serves as a liaison between the merchants store personnel, distribution, and accounting personnel vendors and other business partners as necessary. Stays abreast of product promotional and systems developments while maintaining an understanding of current NEX policies and procedures. Adapts easily to change working in a 24/7 environment to meet unexpected demands. Works as part of a highly motivated customer service team welcoming feedback, while contributing to building team spirit. Assist other Team members as needed. Works evening's weekend's holidays and overtime as needed. Works under the general supervision of designated supervisors. Work is performed independently within the framework of established policies and procedures and is reviewed in terms of efficiency accuracy conformance and compliance with PII PCI ASER and other written policies procedures and instructions. Adheres to prescribed telephone and email etiquette scripts utilizing the Standard Operating Procedures as defined by management. Processes orders for authorized patrons as defined in the Armed Services Exchange Regulations ASER. Performs other related duties as assigned. This is a position offers benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Qualifications: GENERAL EXPERIENCE: One year of responsible experience with customer contact center or work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Studies completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. AND SPECIALIZED EXPERIENCE: One year of progressively responsible experience in retail call center or other related sales performing the kind of duties which constitute the principal work of the position to be filled.



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FLEXIBLE (0 - 19.5 HRS) - HOUSEKEEPING ATTENDANT - NAVY LODGE - NAVAL BASE SAN DIEGO - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
SAN DIEGO, CA
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Title: FLEXIBLE (0 - 19.5 HRS) - HOUSEKEEPING ATTENDANT - NAVY LODGE - NAVAL BASE SAN DIEGO Location: United States-California-San Diego Job Number: 220002C0 Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Regularly performs the full range and scope of housekeeping services that include but not limited to cleaning guest rooms public spaces storage area laundry rooms exterior space etc. These services include but are not limited to vacuuming mopping dusting scrubbing washing moving items polishing cleaning removal of debris trash transporting clean and dirty linen towels etc. Duties may also include breakfast set up clean up and maintenance. Using hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities: Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms public space and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. Cleans guest rooms and other assigned areas. Operates cleaning equipment e.g. vacuum cleaner waxer and polisher. Empties waste baskets dusts waxes and polishes room furniture. Also washes walls partitions air vents disinfects and deodorizes toilet bowls lavatories etc. Washes and replaces window treatments and washes ceiling fixtures changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind uses step stool to clean window and window treatments cabinet tops mirrors and picture frames. Cleans bathroom areas including tub tile walls commode floors and vanity. Cleans kitchen area including stoves ovens microwave refrigerator cabinets and floor. Disinfects dishes utensils and cookware. Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. Must report immediately to the supervisor such things as no luggage in a stayover guest room no service needed sleepouts extra guests unauthorized pets and any other unusual circumstances. Cleans vacuums and mops corridors stairways guest laundry patios and balconies. Shampoos rugs carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy industrial type carpet cleaners and equipment. Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. Patrols parking lots outside passage ways sidewalks and removes trash and debris as required. May be required to load and unload trucks / vans. Assists with the receipt of merchandise from vendors the assembly separation storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers pliers box cutters crowbar and shears for cutting bands. Reports any lost and found items to the housekeeping supervisor immediately listing the room number or area where it was found. Responsible for the setup and breakdown / cleanup of the complimentary self-service breakfast bar. Assist with preparing prepackaged breakfast items by assembling takeout breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. May be required to assist with setup and breakdown of chairs and tables used during special event and clean immediate and surrounding area upon the conclusion of the event. Greets a guest with pleasant acknowledgement when seen within 10 feet. Complete all required safety security training. Maintains a clean and safe environment. Required to obtain certain certifications as necessary in connection with performing job duties. Performs other related duties as assigned By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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SALES ASSOCIATE-BARBER/BEAUTY SHOP-FLEXIBLE (0-19.5 HRS) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
SAN DIEGO, CA
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Title: SALES ASSOCIATE-BARBER/BEAUTY SHOP-FLEXIBLE (0-19.5 HRS) Location: United States-California-San Diego Job Number: 2200028X Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE: Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION: Maintaining store appearance. SALES: Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY: Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE: Basic knowledge of productsmerchandise EXPERIENCE: Retail experience preferred but not required COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS: Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY: Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS: Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS: Available to work a variety of hours which may include early mornings evenings weekends and holidays By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No experience required. High school graduate or equivalent preferred.



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CUSTODIAL WORKER (HOUSEKEEPER) - NAVY GATEWAY INNS & SUITES - NAVAL BASE SAN DIEGO - (Part-Time 20 - 34.5 Hours) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
SAN DIEGO, CA
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Title: CUSTODIAL WORKER (HOUSEKEEPER) - NAVY GATEWAY INNS & SUITES - NAVAL BASE SAN DIEGO - (Part-Time 20 - 34.5 Hours) Location: United States-California-San Diego Job Number: 2200029S Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: This position is located at the Navy Gateway Inn Suites. The purpose of this position is to provide adequate and timely custodial services to the lodging operation. Duties and Responsibilities: Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Performs custodial duties as required inside and outside of buildings including but not limited to trash/garbage removal, sweeping, dusting, mopping, vacuuming, washing walls, windows and sanitizing bathrooms & kitchens. Cleans all lobbies, passageways, stairwells, laundry rooms, public restrooms and other common use areas in and around buildings. Loads, unloads and relocates heavy bulky items such as furniture, supplies and linen, clean and dirty by hand or using carts dollies, hand trucks, golf carts or similar lifting carrying devices. Performs deep cleaning as required. Deep cleaning may include defrosting refrigerators and freezers, cleaning windows interior and exterior, replacing and/or cleaning drapes/curtains, moving furniture and cleaning normally hidden areas, carpet cleaning, shampoo and/or spot treatment, cleaning walls/woodwork and other such tasks. Deep cleaning may require the use of pressure washers, steam cleaners, floor buffers and carpet cleaning machines. May assists management with the facilitys inventory control program. Performs all other related duties as assigned. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No experience required. High School graduate or equivalent preferred. Physical Requirements: Moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment including the ability to lift up to 45 pounds is required. Note: This position is subject to a favorable National Agency Check (NAC). This position is required to attend and complete mandatory training programs to obtain housekeeping certification and re-certification. Training is provided in varying environments such as classroom-trainer led online self-guided courses virtual-led courses and hands on training. The incumbent is required to obtain a housekeeping certification within 120 days of employment.



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SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
PANAMA CITY, FL
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Title: SALES ASSOCIATE Location: United States-Florida-Panama City Job Number: 2200028U JOB SUMMARY As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation. INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. - Other Duties as assigned. Qualifications: QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise. EXPERIENCE - Retail experience, preferred but not required. COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays.



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