Company Detail

JANITOR - PORT HUENEME MAIN STORE - FULL-TIME (35+ HOURS) (2400038D) - Navy Exchange Services (NEX)
Posted: Sep 25, 2024 01:58
PORT HUENEME, CA

Job Description

Title: JANITOR - PORT HUENEME MAIN STORE - FULL-TIME (35+ HOURS) (2400038D) Location: United States-California-Port Hueneme Job Number: 2400038D Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families. Job Summary: Grade: NA02, Salary Code N/A.: Performs a full range of cleaning tasks involved in the maintenance of a designated area utilizing heavy industrial type equipment. Duties and Responsibilities: Receives specific oral or written instructions and assignments from supervisor or crew leader. Work is reviewed frequently for cleanliness and performance. Maintains a specific area orderly and clean. Sets up own schedule and sequence which states the required frequency of each task. Scrubs, strips, waxes, and polishes floors using heavy industrial type vacuum cleaner. Adjusts, cleans, and oils these machines and changes brushes, rollers, buffers, and other attachments. Sweeps floor, hallways, empties garbage, dusts office furniture, and empties ash trays, shampoos rugs, cleans air vents, disinfects and deodorizes toilet bowls, lavatories etc. Washes and replaces venetian blinds and washes ceiling fixtures, changes light bulbs, and room partitions using ladders and scaffolds. Cleans and maintains machines, equipment and makes adjustments accordingly. Reports all equipment malfunctions to supervisor and performs minor repairs to equipment. Removes stains from a variety of surfaces such as rugs, drapes, walls, floors, and fixtures by use of chemicals and cleaning solutions. Moves heavy furniture, supplies, and equipment. Cleans windows and doors inside and out at ground levels. May operate a motor vehicle in the performance of the above duties on a limited basis. Performs other related duties as assigned. PHYSICAL DEMANDS Moderate heavy physical effort is used occasionally in moving, setting up, and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds. WORKING CONDITIONS Indoors in areas which normally have adequate heat, light, and ventilation. Occasionally exposed to skin irritations from strong cleaning solutions. Possibility exists of serious disabling injury as a result of electrical shocks from power cleaning equipment or from falling scaffolds or ladders This position is covered by 1365 National Association of Government Employees - Local 12-29 By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: Six months experience performing cleaning tasks using industrial type cleaning equipment. Physical requirements Moderate heavy physical effort is used occasionally in moving, setting up, and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds.



Job Detail

(TIDEWATER DISTRICT) - VENDING WAREHOUSE WORKER - Navy Exchange Services (NEX)
Posted: Sep 25, 2024 01:58
VIRGINIA BEACH, VA

Job Description

Title: (TIDEWATER DISTRICT) - VENDING WAREHOUSE WORKER Location: United States-Virginia-Virginia Beach Job Number: 240003CG Job Summary: Responsible for receiving storing issuing delivery and shipping etc. within a vending warehouse backroom area. Duties and Responsibilities: Receives and checks incoming freight, merchandise, supplies and/or equipment from vendors NEX Distribution Center. Unloads, loads vehicles, checks incoming shipments for spoilage or damage. Receives invoice from vendor on merchandise ordered, checks against report of goods received (RGR) to ensure items and quantity ordered are received. Opens, inspects, counts, marks, and prices merchandise. Reports shortages, overages, spoilage and/or damaged items to supervisor. Estimates and/or monitors purchase of perishable and nonperishable merchandise, and advises vendors of adjustments in daily or weekly orders. Receives deliveries from other NEX locations that may require pickup and/or movement of merchandise. Warehouse palletized or bulk stock according to specified locations. Checks bins for mixed stock or incorrect storage, notifies supervisor of serious discrepancies. May prepare temporary or permanent storage locations for new merchandise, places stock and arranges on shelves. Responsible for pulling product, staging and loading onto vending trucks, Micro Market routes to minimize driver downtime. Conducts monthly inventory of merchandise supplies. Determines discrepancies on shortages or damaged items and advises supervisor.. Assist with the loading of merchandise onto vending trucks. Assist with transportation and placement of vending machines. Responsible for delivery of merchandise to commands, Mini Marts, and Micro Markets locations to include ARO deliveries. Ensures security of spaces and ensures that no merchandise moves from receiving area without proper completion and verification of receiving documents. Maintains responsible areas in a neat and orderly manner, observes and assures observance of all safety/sanitary regulations and practices. May operate materials handling equipment in carrying out assigned duties. Assist with Micro Market vending routes during demanding business needs. May be required to have a valid driver's license and operate a vending truck within Government installations and over public roads. Performs other related duties as assigned. PHYSICAL EFFORT Performs work on hard surfaces and in work areas that require standing, stooping, bending, and working in tiring and uncomfortable positions. Is required to lift up to 100 lbs. with assistance and carry short distances, heavier material will be transported by forklift equipment. WORKING CONDITIONS Work is performed indoors and outdoors. The area may be cold, drafty, damp or hot. Is exposed to the possibility of injury such as: exposure to cuts, bruises, lacerations from falling or dropping stock from handling materials and from mechanical equipment. TRAINING REQUIREMENT Associate must receive Hazardous Material (HazMat) training within 90 days of hire per Department of Transportation regulations. May be required to obtain and maintain a forklift license. JOB REQUIREMENTS 1. Must possess a valid state driver's license or a valid commercial driver's license CDL . 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. . 4. Pass the GSA defensive driving course Qualifications: Total of two 2 years experience consisting of the following This position is represented by the American Federation of government Employees Local 53 GENERAL EXPERIENCE One 1 year of experience that provided the applicant with knowledge and skill to carry out basic retail services selling duties. SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE One 1 year of experience that provided the applicant with the knowledge and skill to perform various duties involving stocking, merchandise transfers, receiving merchandising of product, and/or food handling processes within a retail or services environment.



Job Detail

PHOTO LAB TECHNICIAN - Navy Exchange Services (NEX)
Posted: Sep 25, 2024 01:58
GREAT LAKES, IL

Job Description

Title: PHOTO LAB TECHNICIAN Location: United States-Illinois-Great Lakes Job Number: 240003CW Job Summary: Serves as senior technician in a mini-lab with responsibility for processing developing and printing film and maintaining equipment. Duties and Responsibilities: Serves as senior Photo Mini Lab Technician. Performs the following: Receives film, processing order envelopes containing film cartridge, negatives etc. for processing orders may vary by size of film, number of prints, size of prints etc. Forwards special processing requests, slides black and white oversized enlargements etc. to outside contractor. Processes negatives and prints pictures using photo mini lab processing and printing machines. Adjusts film processing equipment when printing to ensure proper tint, color, clarity etc. Monitors equipment during processing to prevent complications and or malfunctioning of equipment. Calibrates printing machine on a daily basis using manufacturer supplied test strips and following established procedures and instructions. Mixes chemicals used in the film processing process following manufacturers instructions. Ensures chemical reservors are properly filled. Oversees the recovery and disposal of photofinishing waste-by-products i.e. chemical solutions waste silver etc. Ensures chemical recovery equipment is in proper working order. Follows to established industry procedures base hazardous material handling requirements and applicable Environmental Protection Agency EPA requirements. Maintains required records. Answers technical customer questions involving film processing techniques used capability of mini lab etc. Performs minor maintenance and repairs on film processing and printing equipment such as cleaning filters replacing gears lubricating parts etc. following established preventative maintenance schedule. Maintains preventative maintenance logs. Maintains liaison with contract service representative mini lab equipment manufacturer representaives etc. concerning proper operation and servicing of mini lab equipment. Maintains mini lab productivity records. Conducts regular inventory of supplies and chemicals. Orders Photo Mini Lab supplies as needed. May provide guidance and direction and be assisted by lower graded Photo Lab Technicians. Maintains working area in a neat and orderly manner. Performs customer service duties and may be responsible for cash handling and operation of a cash register. Performs other related duties as required. SKILL AND KNOWLEDGE Must have knowledge of photographic principles procedures and methods to accomplish the processing and printing of various types of films. Must apply skill and knowledge in the operation of film processing and printing equipment. MUST BE A U.S. CITIZEN OR HAVE LIVED IN THE U.S. FOR THREE YEARS Qualifications: GENERAL EXPERIENCE One year of experience that provided the applicant with general customer service knowledge and ability. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. AND SPECIALIZED EXPERIENCE Three years of experience performing photo technician work including processing developing printing pictures and maintaining photo equipment.



Job Detail

BARBER - Navy Exchange Services (NEX)
Posted: Sep 25, 2024 01:58
ATLANTIC BEACH, FL

Job Description

Title: BARBER Location: United States-Florida-Atlantic Beach Job Number: 240003CF Job Summary Performs a variety of barbering services at a main, branch or location haircare facility for authorized military and civilian personnel. Duties and Responsibilities - Provides barbering hair care services for clients which include shampooing and conditioning, cutting, shaping sideburns, nape of neck, middle and top part of the head into various haircuts and styles to suit client; shaves face, styles mustache and beard. Massages neck, face and scalp. Checks client's scalp and hair for visible disorders such as sores, abrasions, diseases which might interfere with requested barbering services. Consults with client on matters pertaining to their hair care needs. - Maintains combs in solution and sanitizes equipment in chemical or physical agent. Responsible for the upkeep and cleanliness of designated work station and shop. Makes necessary preparations for shampoo and towels to be used to minimize delay of customer services. - Makes minor repairs on equipment such as replacing switches, plugs and cords, etc. - Operates cash register; prepares hair care chits, collects and accounts for cash received from clients; balances daily sales using Salesperson's Daily Cash Report. Sells hair care products to clients and maintains Daily Appointment Book by name of client, time and Stylist/Barber assigned. May open and close shop. Assists with monthly inventory. - Carries out policy of courtesy and customer service. Ensures 100% client satisfaction. - Works under the general supervision of a designated supervisor. Carries out assignments with independence within prescribed policies and procedures, exercises tact in dealing with clients. Work is reviewed in terms of quality of services provided and client satisfaction achieved. - Performs other related duties as assigned. PHYSICAL EFFORT: Requires continual use of both arms and legs which involves frequent standing, reaching and light lifting. Objects handled, such as beauty service apparatus, appliances, etc., seldom weigh in excess of 5 pounds. Dexterity is required in applying manual techniques. WORKING CONDITIONS: Work is performed inside a haircare facility with proper lighting, sufficient plumbing and heating, adequate aisle space, strong water pressure, plenty of hot water, adequate electric power and outlets for appliances and apparatus. Incumbent is subject to the possibility of cuts, burns, strains and electric shock; and is exposed to hair cuttings, skin conditions, common colds and communicable diseases. Is required to wear a smock; wash hands thoroughly and frequently with soap and water; sanitize barbering tools after each use. MINIMUM QUALIFICATION REQUIREMENTS: Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or cosmetology. Qualifications: EDUCATION AND LICENSE Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS Continual use of both arms and legs involving frequent standing reaching and light lifting. Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques.



Job Detail

(NEX NORFOLK) SUPERVISORY SALES ASSOCIATE - MINI MART - Navy Exchange Services (NEX)
Posted: Sep 25, 2024 01:58
NORFOLK, VA

Job Description

Title: (NEX NORFOLK) SUPERVISORY SALES ASSOCIATE - MINI MART Location: United States-Virginia-Norfolk Job Number: 240003BK Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates, ensuring the work environment is positive and productive. Through a continuous learning environment, you will be able to stay current on products we sell and be able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card. Provide premier customer service Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system, processing cash, exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. Completing various forms of paperwork/reports and reconciliation Inventory Be the keeper of merchandise; complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash, fixed assets, and merchandise inventory. Providing direction on assignments including prioritizing projects, tasks, managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership, demonstrates ability to direct, train, and motivate associates; sets a positive example. Responsible for providing coaching and feedback, timely and professionally. Provide direction, work assignments, training to sales associates; provide input to Department Manager on associate performance. May open/close locations. Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of products/merchandise. Provide training, documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required . 1 year of lead or supervisory experience preferred. Communication Skills Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition, subtraction, multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team, and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win-win situation. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales, store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales, performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



Job Detail

SALES ASSOCIATE/PART TIME - Navy Exchange Services (NEX)
Posted: Sep 25, 2024 01:58
KINGS POINT, NY

Job Description

Title: SALES ASSOCIATE/PART TIME Location: United States-New York-KINGS POINT Job Number: 240003CT Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



Job Detail

SEASONAL Cart Attendant (Flex) - Navy Exchange Services (NEX)
Posted: Sep 25, 2024 01:58
PENSACOLA, FL

Job Description

Title: SEASONAL Cart Attendant (Flex) Location: United States-Florida-Pensacola Job Number: 240003BT Job Summary: Responsible for the retrieval of shopping carts dispersed throughout the NEX parking lot and nearby parking vicinities. Ensures availability of shopping carts to patrons by ensuring only properly functioning shopping carts are in circulation clear of debris and stored in shopping cart corral for customers to access. Duties and Responsibilities: Uses caution and is attentive to surroundings to prevent accidents or mishaps while gathering abandoned shopping carts located within the NEX facility ies and nearby vicinities outside. Removes abandoned shopping carts in NEX vestibules and other areas within the NEX store as needed and required. Gathers shopping carts to arrange in joined-interlocked formation required to maneuver multiple carts simultaneously to designated areas for customers to easily access. Gathers and arranges shopping carts in an orderly assembly in designated shopping cart corrals. Maintain cart inventory and Segregates malfunctioning shopping carts from others operating properly and notifies Operations Manager of losses malfunctioning non-repairable carts and reports safety related issues to Operations Manager and Loss Prevention as necessary. Accounts for electric carts and ensures they are fully charged. Plugs unoccupied electric carts in electrical outlets for recharging and monitors status of the recharge. Retrieves shopping carts upon the request of customers and ensures the shopping cart is free of debris and functions properly. May performs various duties in connection with loading and unloading merchandise into customer shopping carts and assisting customers unload the merchandise as requested. Lifts and carries patron s purchases including merchandise beverages soda etc. from retail store or warehouse to customer s vehicle. May assist in maintaining NEX store fitting rooms as required. Maintains working areas and ensure areas are in a clean and orderly condition. Removes and places debris from shopping carts in trash receptacles as necessary. As required may maintain parking lot cleanliness by picking up debris emptying trash receptacles as needed. Works under the general supervision of a designated supervisor who makes assignments and provides detailed instructions on new or non-standard procedures. Work is reviewed for compliance with instructions. Performs other related duties as assigned. PHYSICAL EFFORT: Is frequently required to push and or pull a collection of shopping carts totaling weights up to 45 pounds. Performs duties while standing pushing pulling and walking for long periods of time. WORKING CONDITIONS: Works inside or outside occasionally in inclement weather. Is subject to bruises cuts and scratches from pushing and pulling shopping carts and handling of customer bagged packaged merchandise Qualifications: No experience is required High School graduate or equivalent is preferred. Physical requirements Required to push and or pull a collection of shopping carts totaling up to 45 pounds performs duties standing and standing pushing pulling and walking for long periods of time.



Job Detail

SUPERVISORY SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Sep 25, 2024 01:58
KEY WEST, FL

Job Description

Title: SUPERVISORY SALES ASSOCIATE Location: United States-Florida-Key West Job Number: 240003D8 Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities Customer Service: - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. - Provide premier customer service - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization - Maintaining store appearance. Sales - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories - Responsible for the security of cash fixed assets and merchandise inventory. - Providing direction on assignments including prioritizing projects tasks managing merchandise and inventory. Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May open close locations. Other Duties as assigned. QUALIFICATIONS Product Knowledge Moderate level of knowledge of products merchandise Provide training documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required 1 year of lead or supervisory experience preferred. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win win situation. PHYSICAL DEMANDS WORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE: 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



Job Detail

SEASONAL SALES ASSOCIATE (RETAIL/SPORTING GOODS) -FLEX - Navy Exchange Services (NEX)
Posted: Sep 25, 2024 01:58
JACKSONVILLE, FL

Job Description

Title: SEASONAL SALES ASSOCIATE (RETAIL/SPORTING GOODS) -FLEX Location: United States-Florida-Jacksonville Job Number: 240003C4 SEASONAL JOB TEMPORARY STATUS END DATE - JANUARY 4, 2025 Job Summary : As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



Job Detail

FABRIC WORKER - Navy Exchange Services (NEX)
Posted: Sep 23, 2024 23:54
MEMPHIS, TN

Job Description

Title: FABRIC WORKER Location: United States-Tennessee-Memphis Job Number: 240003BS Job Summary: Modifies alters and repairs clothing. Responsible for the placement arrangement and handling of military ornamentation on all kinds of articles of uniforms. May receive articles to be laundered or dry cleaned. Duties and Responsibilities: . Makes alternations and repairs to uniform and civilian garments such as pinning and basting trimming lengthening and shortening sleeves taking in and letting out waists of jackets replacing zippers lowering collars replacing pockets shortening and lengthening pants tapering skirts sewing on ratings and stripes etc. Takes customer body measurements for purposes of ensuring proper garment fit. . Receives special orders from patrons requiring the affixing of medals ribbons badges devices ratings etc. Patrons selects appropriate items from a very large assortment of such insignia for military personnel. Measures the correct placement of items to be affixed marks trims bastes and presses upon completion. Mounts medals and sews items on uniform as appropriate. . Operates a sewing machine and maintains working area in clean and orderly condition. . Receives from authorized patrons garments/articles to be laundered and dry cleaned. Completes Laundry/Dry Cleaning tickets by name social security number date and price utilizing price list. Stacks into laundry bags from pickup. Receives tickets from patrons for pickup of cleaned articles. Checks to ensure tickets presented matches ticket number on article cleaned. Turns over articles to patron and collects monies. . Operates a cash register and is responsible for own cash fund. Prepares Daily Salespersons Cash Report. . Requisitions and maintains adequate supply of stock at all times. . Maintains working area in a clean and orderly manner and assists in inventory taking. . Exercises tact good manners and courtesy when serving and assisting customers. This is expressed by tactfully responding to patron inquiries and assisting patrons in a prompt and friendly manner. . Performs other related duties as assigned. PHYSICAL EFFORT Usually stands stoops bends and kneels to measure and mark items being altered. Sits for long periods of time while operating sewing machine or doing hand sewing. Continual use of hands arms and fingers is required in sewing and using shears. WORKING CONDITIONS Works in enclosed areas that are adequately lighted ventilated and heated. Subject to punctures scratches and other minor injuries from needles or minor irritations from materials treated with special finishes. Also subject to noise from sewing machine. Qualifications: GENERAL EXPERIENCE One year of experience that provided the applicant with knowledge and skill to carry out basic modifications alterations and repair of clothing. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE One year of experience that provided the applicant with the knowledge and skill in the use of a sewing machine to perform alternations and repairs to garments such as pinning and basting trimming lengthening and shortening sleeves taking in and letting out waists of jackets replacing zippers lowering collars replacing pockets shortening and lengthening pants tapering skirts sewing on ratings and stripes etc. PHYSICAL REQUIREMENTS Usually stands stoops bends and kneels to measure and mark items being altered. Sits for long periods of time while operating sewing machine or doing hand sewing. Continual use of hands arms and fingers is required in sewing and using shears.



Job Detail

CUSTOMER SERVICE CLERK - Navy Exchange Services (NEX)
Posted: Sep 23, 2024 23:54
MEMPHIS, TN

Job Description

Title: CUSTOMER SERVICE CLERK Location: United States-Tennessee-Memphis Job Number: 2400036K JOB SUMMARY Performs a variety of customer service duties which involve inventory management control, taking special orders, assisting customers with special requests, providing layaway services, resolving customer complaints, etc. DUTIES AND RESPONSIBILITIES - Takes special orders for authorized merchandise including items from mail order catalog; assists customers in selecting merchandise, preparing required forms, and determining cost and shipping charges. Coordinates with procurement personnel; maintains appropriate files and follow-up, as required. In cases of delayed merchandise, notifies customers of new arrival date and coordinates delivery of merchandise. Upon receipt of merchandise, checks for agreement with original order and, as required, makes necessary computations with regard to shipping charges and markup; notifies customers of merchandise arrival and coordinates delivery. - Provides patrons with specific product information based on knowledge of manufacturer's catalogues and data obtained from company representatives. Completes appropriate documents for payment by deferred payment plan (DPP), indicating initial and subsequent payments. Checks for proper identification and entitlement for use of the DPP, as required. - Provides layaway services which include identifying items to be laid away as well as determining, in accordance with prescribed policies and procedures, the amount of deposit required and schedule of payments. Follows-up with customer on delinquent payments. Cancels layaways, refunds monies and returns merchandise to sales area when payments are not made. - Resolves customer complaints and is authorized to make refunds or adjustments for goods returned; checks merchandise for damage or ticket switching. Ensures that sales receipts accompany refund or exchange requests; contacts authorized personnel to return merchandise to sales floor or back-up storage area. As necessary, provides assistance to customers on product warranty and related problems. - Takes orders in connection with the repair of items such as electrical appliances and gardening equipment. Maintains log of items sent to designated companies indicating name of individual, serial number of item, date brought in, and other pertinent information. Follows up with companies and notifies customer when repair is made. - Maintains inventory stock cards on furniture and/or appliances to reflect the warehouse inventory balance. Posts to appropriate records the number and category of merchandise sold from documentation provided by sales personnel. As required, posts merchandise transfers and reports of goods received to ensure proper inventory balance. Documentation includes transfer of furniture and appliances to various locations of the Exchange. - As required, checks merchandise transfers and ensures requested items are boxed and shipped out. Arranges for necessary transportation to branches/locations. Completes merchandise transfers including extending cost and totaling amounts. - Maintains appropriate records and logs relating to customer services transactions. Maintains catalogs and price sheets of authorized items in a current status. - Operates cash register in accordance with established cash control procedures and is responsible for own cash change fund. - May be required to perform such duties as preparing chargebacks, maintaining number controls for documentation required by various exchange departments and requisitioning supplies needed for the store. - Carries out policy of courtesy and service. Exercises tact, good manners and courtesy when serving and assisting customers and fellow associates. Responds to inquiries and provides assistance in a prompt and friendly manner. Understands that the customer comes first and actively seeks to become knowledgeable concerning store policies, merchandise sold and services offered. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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SALES ASSOCIATE (HOME GALLERY) - Navy Exchange Services (NEX)
Posted: Sep 23, 2024 23:54
MEMPHIS, TN

Job Description

Title: SALES ASSOCIATE (HOME GALLERY) Location: United States-Tennessee-Memphis Job Number: 240003BR JOB SUMMARY As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation. INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. - Other Duties as assigned. QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise. EXPERIENCE - Retail experience, preferred but not required. COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHEMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



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Customer Service Clerk Part Time w/ Benefits - Navy Exchange Services (NEX)
Posted: Sep 23, 2024 23:54
OAK HARBOR, WA

Job Description

Title: Customer Service Clerk Part Time w/ Benefits Location: United States-Washington-Oak Harbor Job Number: 240003BZ Come work for the Navy Exchange ... where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. We also offer an excellent benefits package and the opportunity to grow your career with us. No military affiliation is required. Job Summary: Performs a variety of duties in connection with NEX internal and external customer services operations. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Duties and Responsibilities: - Greets and provides specialized services to customers. Performs transactions quickly, efficiently and professionally. Provides the following representative services: - Provides layaway services. Explains layaway policies and requirements. - Provides refunds, merchandise exchanges, and price adjustments, in accordance with NEX policy. - Takes and places customer special orders, as required. Computes cost and takes required deposit. Places orders promptly and follows up regularly with applicable Buyer/Vendor. Advises customer of delivery and updates status of order, as necessary. - Monitors status of rain checks issued to customers. Tracks orders and delivery. Advises customers of receipt of merchandise and arranges for pickup/delivery. Adjusts selling price and computes necessary accounting documentation. - Assists customers in opening NEXCARD accounts. Provides applications and basic program information. Assists customers with questions regarding their accounts, such as available balances, credit limits, etc. Accepts NEXCARD payments. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. Is empowered and responsible for resolving customer problems and complaints consistently, tactfully and intelligently, ensuring customer satisfaction as the end result. Nonroutine issues are immediately referred to a higher level associate having authority to resolve the matter. - Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress codes/uniform standards, and assisting/supporting sales team members to the maximum extent possible. - Communicates information to customers knowledgeably and legibly. Follows up on commitments, and handles all details necessary to successfully complete the sales encounter. Thanks customers for their patronage. - Reviews stock assortments and communicates regularly with supervisor, store manager, etc. regarding additions, deletions customer preferences, needs, and problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc. - As required, performs cash register transactions. Performs all types of cash register transactions (cash, charge, check, layaway, gift certificate, etc.) in an accurate and procedurally correct manner. - Shops the competition to become familiar with commercial sector retail store sales events, policies, best practices, etc. - Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft. - Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely. - Assists in training new associates in store programs and policies, as assigned. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE : 1 year responsible experience in clerical, office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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SUPV AUTO SERVICE CENTER CLERK-FULL TIME w/BENEFITS - Navy Exchange Services (NEX)
Posted: Sep 23, 2024 23:54
JACKSONVILLE, FL

Job Description

Title: SUPV AUTO SERVICE CENTER CLERK-FULL TIME w/BENEFITS Location: United States-Florida-Jacksonville Job Number: 240003CE This is a Full-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: Supervises Automotive Service Center Clerks engaged in performing a variety of sales and clerical duties. May provide administrative supervision over Automotive Workers Mobile Equipment Servicers etc. Duties and Responsibilities: Supervises Automotive Service Center Clerks engaged in selling merchandise and performing clerical duties at the Auto Service Center. May provide administrative supervision leave approval work scheduling etc. over skilled trades associates assigned to the Automotive Service Center. - Sells automotive parts and accessories. May place special orders for items not formally stocked. - Maintains files and logs on work orders merchandise transfers retail price changes overages and shortages on gas pumps etc. - Determines subordinate work assignment priorities and reviews completed work. Trains and or arranges training for employees approves leave requests and provides input for the issuance of performance ratings. Recommends disciplinary action promotions hiring etc. - Maintains time cards. Assures leave slips are properly completed and signed. Maintains related records and prepares expense payroll expense reports as required. - May take daily pump readings and computes sales. Prepares Gasoline Order Work Sheet which indicates estimated and actual gallons of gas on hand estimated sales and actual sales. Estimates number of gallons of gas to be ordered and the actual amount delivered. - May prepare Daily Accountability Work Sheet which indicates all purchases RGR s Retail Price Changes sales transfers to other departments and chargebacks. - Exercises tact good manners and courtesy when serving and assisting customers. - Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year of responsible experience in automotive sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience.



Job Detail

Automotive Technician FT w/Benefits - Navy Exchange Services (NEX)
Posted: Sep 23, 2024 23:54
SILVERDALE, WA

Job Description

Title: Automotive Technician FT w/Benefits Location: United States-Washington-Silverdale Job Number: 240003BQ Join us as our next Automotive Technician at Naval Base Kitsap (Bangor) with the Navy Exchange Service Command (NEXCOM), in Silverdale, WA. ELIGIBLE FOR A $2,000 HIRING INCENTIVE (must meet eligibility req't) Why come to work for NEXCOM at Naval Base Bangor/Kitsap ? o We are located on the beautiful, family friendly Kitsap Peninsula! o You can expect an unforgettable, dynamic, and enjoyable work environment. o We are a diverse and inclusive team supporting our retail, services and lodging operations. We push ourselves and those around us to develop personally and professionally, every single day. While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to serve them, and deliver our military members and their families the tools they need to do what they love to do. This is where YOU fit in: As an Automotive Technician , you will provide a full range of maintenance and repair work to major components and assemblies of a variety of vehicles and materials to support to the local Naval Community...no two days will look the same. The ideal candidate will provide excellent customer service, and make a positive daily impact to the mission of serving the best customer - our activity duty and retired military, dependents and civilian patrons. Are you ready to answer the call to support the mission; do you enjoy variety in your day to day work; are you a collaborative team player? So, what might a -typical- day look like? o Determine exact nature and extent of repairs required. Uses a wide variety of test equipment such as test panels, dynamometers, oscilloscopes, and exhaust analyzers in addition to visual and auditory checks to locate defects. o Perform the full range of maintenance, overhaul and repair work of major components and assemblies such as engines, transmissions, and differentials of automobiles. Gasoline and/or diesel powered trucks, buses and materials handling equipment like forklifts. o Major and minor overhaul and repair of steering, braking systems, related electrical, fuel, hydraulic, wheel and engine assemblies. The Qualifiers: o Must possess current and valid ASE Certification(s). o One to three years of experience of required knowledge and ability to perform automotive repair and maintenance services on automobiles, trucks, vans or forklifts etc. o May substitute 2 years of automotive technical study for one year of experience. o Physical requirements and working conditions: Required to stand, stoop, bend, stretch and work in tiring and uncomfortable positions where parts are in hard-to-reach places. Regularly lifting parts and equipment weighing from 20-50 pounds. Normally works inside on concrete floors where it is drafty and noisy with fumes from vehicles present. Occasionally work outside, sometimes in bad weather. Exposure to dirt, dust, and grease. o Must receive Hazardous Material (HazMat) training within 90 days of hire per Department of Transportation regulations. o Must pass a pre-employment criminal background check. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why we offer a competitive federal wage & comprehensive benefit plan. o Medical/Vision & Dental o 401(k) & Pension Plan o Life & Disability Insurance o Sick and annual leave accruals o Tuition reimbursement program o Continuity of Employment Programs for Military Spouses o Tax Free shopping, worldwide, at any Navy Exchange location o Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)! o Employee Assistance Plan (EAP)* *Includes LifeMart Discount Savings Program Job Summary: Responsible for performing the full range of overhaul and repair work to major components and assemblies of a variety of vehicles and materials handling equipment. Duties and Responsibilities: Performs the full range of maintenance overhaul and repair work of major components and assemblies such as engines transmissions and differentials of automobiles gasoline and or diesel powered trucks buses and materials handling equipment such as forklifts and similar types of automotive vehicles. Determines exact nature and extent of repairs required and performs major and minor overhaul and repair on engines transmissions suspensions steering and braking systems and related electrical fuel hydraulic wheel and engine assemblies. Tears down and rebuilds components and assemblies as necessary by fitting and installing needed parts such as rings pistons bearings and gears. Aligns meshes and connects repaired units to related mechanisms such as the engine and related clutch mechanism. Hooks up fuel oil hydraulic and electrical systems to repaired units and makes adjustments to assure proper operation of units. Uses a wide variety of test equipment such as test panels dynamometers oscilloscopes and exhaust analyzers as well as visual and listening checks to trace and locate defects. . Incumbent will exercise tact good manners and courtesy when serving and assisting customers. . Assignments are received in the form of work orders inspection reports or oral instructions. Is expected to plan work sequences select tools repair parts and otherwise carry assignments through to completion referring only the unusual and difficult problems to supervisor. Work is subject to review upon completion for acceptability and adherence to established trade standards. . Performs other related duties as assigned. ASE Certification s for assigned work responsibilities are required. . XW-10 Technicians must possess all 8 ASE Certifications in the Automobile and Light Truck Certification Series A Testing or Master Certification as follows o A1 - Engine Repair o A2 - Automatic Drive Train Transaxle o A3 - Manual Drive Train Axles o A4 - Suspension Steering o A5 - Brakes o A6 - Electrical Electronic Systems o A7 - Heating Air Conditioning o A8 - Engine Performance . Failure to maintain current ASE Certifications may result in a position downgrade or termination due to failure to meet job requirements. PHYSICAL EFFORT . Is required to stand stoop bend stretch and work in tiring and uncomfortable positions where parts worked on are in hard-to-reach places. Regularly lifting parts and equipment weighing from 20-50 pounds. WORKING CONDITIONS . Normally works inside on concrete floors where it is drafty and noisy and where fumes from vehicles are present and occasionally outside sometimes in bad weather. Is exposed to dirt dust and grease and is subject to cuts bruises burns shocks and strains. TRAINING REQUIREMENT . Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations Qualifications: EXPERIENCE Three years of experience that provided or required knowledge and ability to perform automotive repair and maintenance services on automobiles trucks vans or forklifts etc. SUBSTITUTION OF EDUCATION AND CERTIFICATION FOR EXPERIENCE Two years of automotive technical study may substitute for one year of experience. CERTIFICATION Technicians must possess Master Certification in Automotive Service Excellence ASE Series A. Candidates with automobile manufacturer certifications equivalent to ASE Series A Master Certification may qualify. ASE Series A Master Certification includes the following certifications. Engine Repair A1 Automatic Transmission A2 Manual Drive Train and Axle A3 Steering and Suspension A4 Brakes A5 Electrical Electronics A6 Heating Ventilation and Air Conditioning A7 Engine Performance A8 May be substituted with Series L1 PHYSICAL REQUIREMENTS Is required to stand stoop bend stretch and work in tiring and uncomfortable positions where components worked on are in hard-to-reach places lifts parts and equipment weighing from 20-50 pounds on a regular basis



Job Detail

HUMAN RESOURCES REPRESENTATIVE - Navy Exchange Services (NEX)
Posted: Sep 23, 2024 23:54
VIRGINIA BEACH, VA

Job Description

Title: HUMAN RESOURCES REPRESENTATIVE Location: United States-Virginia-Virginia Beach Job Number: 240003CH Description - External Job Summary: Performs a variety of administrative support duties that involve recruiting processing personnel actions conducting orientation training and exit interviews and completing the submission of performance appraisals. Duties and Responsibilities: Performs duties in connection with recruiting applicants for nonexempt exempt positions. Reviews requisition submitted and prepares vacancy announcements. As necessary places appropriate advertisements in local newspapers contacts schools etc. Screens applications received and reviews personnel jackets to determine eligible employees based on minimum qualification requirements. Prepares and processes all types of personnel actions new hire pay promotion transfer classification etc using the automated personnel system database. Conducts orientation session for new associates to familiarize them with basic personnel policies and associate benefits. Also conducts exit interviews for separated associates. Administers the annual work performance appraisal program. Forward forms to supervisors within the prescribed number of days prior to due date for submission. Reviews returned forms for completeness and prepares required reports. May provide clerical support in conducting annual area wage surveys. Contacts department managers and union officials to obtain names of individuals designated as data collectors. Types letter to various companies to be canvassed requesting their participation schedules appointments etc. Compiles statistical data in connection with the preparation of reports. Researches records when gathering required data and coordinates with managers as necessary. Works closely with supervisor in connection with BBAs sets up retention registers of individuals in affected areas. Based on rights determined by supervisors prepares and types letters of notification. Implements the Status of Forces Agreement SOFA sponsorship program for pertinent applicants as applicable. Ensures that provisions are met prior to referring SOFA sponsorship-required applicants to selecting officials. Completes processing following established procedures. Types a variety of material related to assigned functions such as completion of forms letters messages reports etc. Maintains and files correspondence in personnel jackets of employees. - Processes worker s compensation claims in accordance with established procedures as necessary. May coordinate and initiate travel arrangements for Navy Exchange personnel on official travel. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: 1 year general office clerical experience which has demonstrated the ability to perform clerical duties satisfactorily. SPECIALIZED EXPERIENCE: 1 year specialized experience which required the applicant to acquire the ability to apply knowledge of the rules regulations procedures and program requirements of one or more areas of personnel disciplines i.e. Staffing benefits compensation etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE GENERAL EXPERIENCE: Study completed in a college university junior college above the high school level may be substituted on a basic of one-half an academic year of study for six months of experience. A business or technical school or other comparable institutions above the high school level may be substituted provided such subjects as business English office automation business mathematics bookkeeping or accounting were studied. No credit will be allowed for training which has been obtained only or primarily basic skills of typing or refresher courses. SPECIALIZED EXPERIENCE: For the first year of specialized experience study successfully completed in a college university junior college above the high school level may be substituted at the rate of one-half an academic year of study for six months of specialized experience provided the study included a minimum of six semester hours or the equivalent per year in subjects closely related to the personnel field. Such subjects include statistics psychology sociology or other social sciences English composition journalism or other courses where primarily emphasis is on writing skills public administration personnel administration industrial relations or similar courses dealing directly with subjects in the personnel field organization management and management analysis.



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FULL-TIME (35-40 HRS) - ASSET PROTECTION/SAFETY INVEST - NORTH ISLAND - Navy Exchange Services (NEX)
Posted: Sep 23, 2024 23:54
SAN DIEGO, CA

Job Description

Title: FULL-TIME (35-40 HRS) - ASSET PROTECTION/SAFETY INVEST - NORTH ISLAND Location: United States-California-San Diego Job Number: 240003BO Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families. Job Summary: Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential. Duties and Responsibilities: Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses. Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems. Consistent with established NEXCOM Loss Prevention Safety LPS policies procedures and standards detect and detain individuals suspected of shoplifting. Investigates other suspected incidents of fraud waste and abuse as directed. Prepares case reports investigative notes and processes evidence in accordance with NEXCOM LPS standards. Conducts audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers cash offices retail inventory controls and service operations. Conducts investigative research as directed of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor as well as other investigative tools. Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines to include report writing and obtaining photographic evidence as necessary. Maintains absolute confidentiality of all investigative research and case information. Maintains physical security of NEX facilities adhering to site specific Opening Closing procedures Key Controls Electronic Article Surveillance policies and Intrusion Detection System alarm controls and response procedures. Maintains fire safety controls and precautions by conducting inspections as directed of fire suppression systems emergency equipment and potential workplace hazards. Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection Anti-Terrorist measures. Monitors Known Theft evidence Lost Found programs and Access Control policies specific to the assigned Navy Exchange facilities. Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies. Testifies as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings. Adheres to prescribed work schedules as determined to be in the best interest of the NEX. Maintains a professional image and demeanor in appearance and communications at all times. Maintains the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties. Promotes and adheres to NEXCOM LPS programs such as Civil Recovery Y.E.S. for juvenile shoplifters Code Adam and the IDEAS Reward Program. Maintains a thorough knowledge of factors contributing to inventory shrinkage specific High Shrink Departments and current strategies in place to address shrinkage concerns. Assists as directed in the LPS training and awareness initiatives of NEX associates. Performs other related administrative investigative duties as assigned. Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: U.S. Citizenship Required GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year experience which clearly demonstrated that the applicant posses a knowledge of general law enforcement methods and techniques or experience in investigative type work which included the protection of property equipment or materials and person-to-person relationships in maintaining various rules and regulations. SUBSTITUTION OF EDUCATION FOR EXPERIENCE For 2 years experience 1 year of academic study above the high school level which included 6 semester hours in policy administration police law evidence investigation criminology law enforcement or similar subjects may be substituted for each year of experience.



Job Detail

VENDING MECHANIC, FULL TIME (35-40HOURS) WCDO, VENDING DEPT. - Navy Exchange Services (NEX)
Posted: Sep 22, 2024 02:01
NATIONAL CITY, CA

Job Description

Title: VENDING MECHANIC, FULL TIME (35-40HOURS) WCDO, VENDING DEPT. Location: United States-California-National City Job Number: 2400039V . Do you desire a career with growth potential? . Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families! By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES FREE BUS PASSES/FREE PARKING DISCOUNTED TICKETS AT MWR ACCESS TO NAVY LODGE HOTELS WORLDWIDE Job Summary: Performs work which involves repairing overhauling and servicing a variety of money changing machines vending machines and Micro Market equipment. Duties and Responsibilities: Repairs broken machines locates worn dirty poorly adjusted parts through visual preventative maintenance checks selects tools determines the method and techniques to follow depending on the machines. Determines parts required obtaining replacement information from manufacturer s parts manual or by comparison with samples removed. Ensures adjustments meet manufacturer s specifications uses voltage regulator circuit testers etc. as required. Removes disassembles inspects repairs adjusts overhauls modifies calibrates and tunes electronic refrigeration and mechanical components and associated equipment such as dollar bill changers microwave ovens vending machines coin accepters and similar type equipment. Periodically overhauls machines involving spray painting reconnecting loose wires checking refrigeration systems for maintenance of proper temperatures etc. sanitizes for bacteria. Cleans interior checks for defects ensures wire harnesses are tied together and checks for short circuiting. Notifies supervisor of major problems encountered. Inspects and tests to diagnose malfunctions referring to various standard and manufacturers repair manuals blueprints schematics wiring diagrams and tables and charts. Determines if equipment might be economically repaired or declared unserviceable. Prepares unsatisfactory equipment reports on items failing repeatedly specifying nature of fault and materials necessary for repair if required. Replaces and or repairs such items as defective circuit elements printed circuit boards miniaturized integrated circuits transformers capacitors resistors etc. Completes necessary alignments and adjustments of the various components and assembles according to specifications makes final operational test and adjustments prior to release of equipment. Uses a wide variety of test equipment including such equipment as frequency meters oscillators ohmmeters voltmeters resistance bridges tube testers signal generators and similar type test equipment to localize trouble by component unit by circuit within a component and by element of a circuit. Uses hand and power tools and shop test equipment common to the electrical trades. Is responsible for the security of the equipment. Prepares requisition of required parts for procurement. Maintains stock of parts tools and equipment ensuring tools are properly protected to prevent rusting and loss. Also maintains service and technical manuals up-to-date. Relocates and installs new machines at locations. Makes setting and adjustments on food dispensing liquid dispensing and coin charger units. Operates motor vehicle in the performance of duties. Loads and unloads equipment from vehicle insures that equipment is protected from damage or bad weather. Prepares and maintains daily trip report of all trips made. Performs inspection of vehicle for proper maintenance such as checking has and oil required oil change tune-ups etc. Cleans vehicle and secures in designated area of day. Obtains receipt for all repairs and maintains records of repairs made. Collects monies form vending machines. Accompanies vending contractors verifying cash taken from vendor contracted machines. Counts and prepares vending machines cash collection slip SS411 . Clears coin jams and makes refunds as required. May be assigned to clean the laundry room and maintain it in a clean and orderly manner sweeps mops floors cleans machines and empties trash cans. Performs duties of vending route drivers during NEX business needs. Will assist with running routes collections warehouse support during absences. Performs other related duties as assigned. PHYSICAL EFFORT Work assignments involve standing climbing bending and occasionally working in cramped and awkward positions. Continually handles objects weighing from 10 to 40 pounds and occasionally objects weighing in excess of 50 pounds. Works on location or in the shop. WORKING CONDITIONS Work is usually done inside but servicing some facilities may require work outside. Drives in all types of weather emergency situations sometimes require working under poor weather conditions. Dirt dust and grease may be present. Is exposed to the possibility of cuts bruises scrapes etc. JOB REQUIREMENTS 1. Must possess a valid state driver s license or a valid commercial driver s license CDL . 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. . 4. Pass the GSA defensive driving course Qualifications: Total of 6 years experience consisting of the following GENERAL EXPERIENCE One year of experience that provided the applicant with knowledge of general repair in wholesale retail service or recreational establishments. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. AND SPECIALIZED EXPERIENCE Five years of experience performing repair work overhaul installing assemblies servicing and diagnostic work on a variety of mechanical and electronically operated machinery. PHYSICAL REQUIREMENTS Standing climbing bending and occasionally working in cramped and awkward positions. Handling objects weighing from 10 to 60 pounds and occasionally objects weighing in excess of 100 pounds to include vending machine movements. JOB REQUIREMENTS 1. Must possess a valid state driver s license or a valid commercial driver s license CDL and consistent record of safe driving. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. . 4. Pass the GSA defensive driving course. 5. Must meet Department of Transportation DOT physical and medical requirements and pass a pre-employment drug screening.



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GUEST SERVICE SUPERVISOR (RFT/NAVY GATEWAY INN & SUITES) - Navy Exchange Services (NEX)
Posted: Sep 22, 2024 02:01
PEARL HARBOR, HI

Job Description

Title: GUEST SERVICE SUPERVISOR (RFT/NAVY GATEWAY INN & SUITES) Location: United States-Hawaii-Pearl Harbor Job Number: 240003A0 Job Summary: Supervises subordinate NEXCOM Hospitality Group NHG staff responsible for daily operations of the front desk. Keeps appropriate management in chain of command abreast of situations that exceed the span of authority necessary to implement correction actions. Duties and Responsibilities: - Responsible for NHG front desk operations to include: lobby appearance, guest service, office operations, etc. Required to work all shifts including holidays as scheduled. Communicates with all NHG personnel and chain of command concerning operations, guest issues, or situations that exceed span of authority and require elevation to immediate supervisor. - Utilizes various modes of communication to assists guests in person, via telephone, email, etc. to secure room reservations and/or cancellations, payments, inquiries, check-in, check-out, authorizing patron verification, guest room assignments, credit card processing, express check-out, etc. - Trains associates on NHG systems, standards operating procedures (SOPs), etc. Monitors and ensures staff completes all required annual training within designated timeframe. Completes work schedules and assigns work; checks quality of work performed, monitors productivity and motivates staff to improve performance, and encourages further development. - Approves/disapproves leave requests; documents attendance, and utilizes payroll system to enter schedules, annotate leave, and provide General Manager with daily payroll expense report(s). - Issues room keys, sorts incoming mail and messages, and deposits guest valuables in safety-deposit boxes as requested. Controls inventory/quantity of associates' uniforms ensuring that approved uniforms and name badges are worn and maintained in proper condition. - Operates a multi-line telephone system, records and delivers messages as required, and answers inquiries pertaining to services base facilities, area attractions, and travel directions. - Utilizes computerized Property Management System PMS to generate reports, input statistical data and reviews and monitors same for accuracy. - Operates Point of Sale (POS) to record sales from convenience store if applicable or to enter daily sales transactions. - Reconciles daily transactions of all accounts and outlets of the NHG property ensuring complete reconciliation of balances while maintaining guest service at all times. Executes night audit functions; reviews audit packs and researches and where possible and applicable, resolves discrepancies. Assists NHG management with end of month reporting. May be required to act as Government Purchase Card holder and maintain required records. - Acts as Manager on Duty, as assigned, to maintain continuity in absence of General Manager. - Must satisfy all training and requirements for position in conjunction with job duties. - May be called upon to maintain operations during heavy weather and other emergencies. - Participates in hiring front desk staff, evaluates and counsels staff, completes performance evaluations, approves leave requests, and recommends performance awards. - May be required to assist with the set-up and breakdown of the complimentary breakfast bar and other events in the lobby area. May be required to assist with set-up and breakdowns of chairs and tables used during special functions and clean immediate and surrounding areas upon conclusion of the event. - Creates and submit purchase requisitions for NHG facility supplies and guest amenities in accordance with established SOP. Maintains adequate supplies on hand in order to meet operational requirements. Monitors equipment and usage to ensure optimum performance. Makes trouble calls to appropriate departments/companies to have authorized repairs completed. - Ensures operating procedures are in compliance with state and federal regulations with regard to OSHA and the NHG. Maintains a clean and safe environment for guests and associates. - Reviews and has knowledge of departmental budgets. Monitors monthly expenses including payroll supplies and amenities. - Responsible for security of guests' rooms and assigned pass key. Properly documents room keys issued and returned to the Key Log Control and reports lost key(s) immediately to NHG General Manager. Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE: 2 years of experience in administrative, professional investigative, or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes, skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel lodging hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of Navy Lodge front of house operations or similar work which demonstrated knowledge and abilities within a guest services environment.



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SUPERVISORY SALES ASSOCIATE, NIGHT CREW - RFT - Navy Exchange Services (NEX)
Posted: Sep 22, 2024 02:01
HAGATNA, GU

Job Description

Title: SUPERVISORY SALES ASSOCIATE, NIGHT CREW - RFT Location: United States-Guam-Hagatna Job Number: 240003C0 Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. - Provide premier customer service - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization - Maintaining store appearance. Sales - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories - Responsible for the security of cash fixed assets and merchandise inventory. - Providing direction on assignments including prioritizing projects tasks managing merchandise and inventory. Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements - Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May open close locations. - Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of products merchandise Provide training documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required 1 year of lead or supervisory experience preferred. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win win situation. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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WAREHOUSE WORKER, READY ISSUE - RPT - Navy Exchange Services (NEX)
Posted: Sep 22, 2024 02:01
HAGATNA, GU

Job Description

Title: WAREHOUSE WORKER, READY ISSUE - RPT Location: United States-Guam-Hagatna Job Number: 240003BY Job Summary: Performs a variety of duties in connection with receiving storing issuing and shipping etc. within a warehouse area. Duties and Responsibilities: - Receives and unloads incoming merchandise deliveries. Opens inspects counts marks unpacks segregates and or tags items. Verifies items against appropriate documentation to ensure correct items and quantities have been received checks cost and retail prices reports shortages overages damaged items or any other discrepancies noted to supervisor. May sign for merchandise received. - Warehouses stock according to specified locations. Periodically checks labels or bins for location accuracy corrects or notifies supervisor of problems. May be assigned a specific area for the performance of this function. - Pulls merchandise in accordance with established procedures for shipment transfers or customer orders as applicable and directed by system or supervisor verifying information shown on respective documents against information on merchandise or labels. - May provide assistance in the charge back area performing limited tasks in connection with the receipt storing and shipping of over shipped and or damaged merchandise. Assists in preparing charge backs and processing same following established procedures. - Performs periodic inventories as required. Assists supervisor with inventory preparation. Performs basic housekeeping duties to maintain stock areas clean and orderly. - May operate material handling equipment MHE up to 10 000 pounds as high as 30 to move load or unload transfer transport stack or unstuck merchandise materials and supplies from one location to another. - Works under the general supervision of a designated supervisor. Carries out assigned duties in accordance with established policy and procedures. Work is reviewed in terms of efficiency of operations and adherence to procedures. - Performs other related duties as assigned. PHYSICAL EFFORT Walks stoops bends and stands for a long period of time. May lift and carry boxes weighing up to 40lbs and sometimes over 50lbs with assistance. Uses push carts to transport merchandise. Climbs ladders to pull stock stock shelves and bins. Uses sharp instrument to break open boxes. WORKING CONDITIONS Works indoors and or outdoors which may be cold drafty damp or hot. Work is performed in close quarters in storage areas or bin aisles ramps or on platforms. There is danger of minor injuries such as cuts scrapes and bruises as well as from falling stock. TRAINING REQUIREMENT Associate must receive Hazardous Material HazMat training within 90 days of hire per Department of Transportation regulations Qualifications: GENERAL EXPERIENCE Eighteen months experience performing warehousing related duties such as receiving storing issuing shipping operation of manual material movement equipment etc. or similar work that provided the knowledge and skills to perform the duties of the position. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience. PHYSICAL REQUIREMENTS Walks stoops bends and stands for a long period of time. May lift and carry boxes weighing up to 40lbs and sometimes over 50lbs with assistance. Uses push carts to transport merchandise. Climbs ladders to pull stock stock shelves and bins. Uses sharp instrument to break open boxes.



Job Detail

Automotive Customer Service Clerk PT w/Benefits - Navy Exchange Services (NEX)
Posted: Sep 22, 2024 02:01
OAK HARBOR, WA

Job Description

Title: Automotive Customer Service Clerk PT w/Benefits Location: United States-Washington-Oak Harbor Job Number: 240003AT Come work for the Navy Exchange . ..where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. We also offer an excellent benefits package and the opportunity to grow your career with us. No military affiliation is required. Job Summary: Responsible for various duties such as preparing service work orders, handling/stocking merchandise and assisting customers in an Auto Service Center. Duties and Responsibilities: - Prepare service work orders for vehicles. Determines estimated cost according to the official price list; issues parts and accessories to mechanics. Counsels customers on automotive service needs and resolves patron service questions and complaints. - Assigns work orders to appropriate technical asssociate for action (i.e. tire/battery, brake, electrical work, etc.). - Maintains appointment schedules and ensures availability of parts and service technicians at the time of scheduled repair work. - May sell automotive parts, supplies and accessories. Assists customers and provides product information. - Prepares Special Purchase Order Worksheets for automotive parts based on work order requirements and customer special orders. Notifies customer upon receipt of parts/accessories. - Loads and unloads merchandise from delivery vehicles; examines merchandise for damage or pilferage. Verifies type and quantity of merchandise received; notifies supervisor of discrepancies and/or deficiencies. Keeps stockroom area clean and orderly. - Assembles merchandise according to requests from main or location automotive retail store(s). As required, unpacks and stocks counters and/or shelves in accordance with established instructions and procedures. May price stamp merchandise as necessary. Participates in conducting periodic inventories. - May operate a cash register according to established cash control procedures. Responsible for own cash fund. Completes daily cash reports and ensures proper balance. - May train new associates on operation of cash register as well as proper procedure and protocol relative to the Automotive Center. May resolve customer complaints and problems, and refers more complicated issues/complaints to supervisor. May assist in preparing work schedules. Maintains payroll and productivity records as required. - Exercises tact, good manners and courtesy when serving and assisting customers. Responds to patron inquiries and assists patrons in a prompt and friendly manner. - Works under the general supervision of a designated supervisor, carrying out assignments with little review during progress of work. Specific instructions are provided on new and unfamilar situations. Completed work is spot checked for adequacy and compliance with existing regulations. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE: 6 months responsible experience in clerical, office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate (GED) may be substituted for the experience requirements.



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FLEX (0-19 HOURS) SALES ASSOCIATE - JEWELRY DEPT -NBSD FASHION STORE - Navy Exchange Services (NEX)
Posted: Sep 22, 2024 02:01
SAN DIEGO, CA

Job Description

Title: FLEX (0-19 HOURS) SALES ASSOCIATE - JEWELRY DEPT -NBSD FASHION STORE Location: United States-California-San Diego Job Number: 240003A1 Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT -This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays This position may work across multiple departments based on business needs initial assignment is in Jewelry Dept. This position is covered by American Federation of Government Employees, Local 1235 Union Agreement. Qualifications: No experience required. High school graduate or equivalent preferred.



Job Detail

(NEX PORTSMOUTH) - NNSY MINI MART - SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Sep 20, 2024 22:06
PORTSMOUTH, VA

Job Description

Title: (NEX PORTSMOUTH) - NNSY MINI MART - SALES ASSOCIATE Location: United States-Virginia-Portsmouth Job Number: 240003AZ Job Summary : Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilities : Applicable to Minimarts operating a Food and Beverage Convenience Bar - Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer s selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible. - Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly. - Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc. - Completes sales transactions efficiently. Thanks customers for their patronage. - As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner. - Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. - Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. - Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Eligible for and participates in applicable commission and gainsharing sales incentive programs. - Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following - Open and close the Food and Beverage Convenience Bar. - Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc. . - Preheats and display products in heated display merchandiser. - Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar. - Ensure all products remaining at the close of business are time dated when placed in the refrigerator. - Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity. - Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning mid-day and late afternoon to ensure equipment is maintaining required temperature. - May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned. This position is represented by the National Association of Government Employees, Local RA-109 TOLL RELIEF ELIGIBILITY All Hampton Roads Candidates who uses the Downtown or Midtown tunnels & make $50,000 or less per year are eligible to participate in the Toll Relief program. Must show proof of income & residency must be presented at the time of enrollment. Visit: www.vdottollrelief.com Qualifications: No experience required. High school graduate or equivalent preferred.



Job Detail

SENIOR SALES ASSOCIATE- CONSUMABLES - Navy Exchange Services (NEX)
Posted: Sep 20, 2024 22:06
BETHESDA, MD

Job Description

Title: SENIOR SALES ASSOCIATE- CONSUMABLES Location: United States-Maryland-Bethesda Job Number: 240003B3 Job Summary: As a senior sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates giving work direction and training. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service - Proactively engage and make a connection with customers - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. - Provide premier customer service - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization - Maintaining store appearance. Sales - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation. Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. - Providing guidance on how merchandise should be displayed. Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements - Provide direction work assignments training of sales associates -Other Duties as assigned QUALIFICATIONS - Product Knowledge - Moderate level of knowledge of products merchandise - Provide training documentation to sales associates on product features Experience - 6 months-Retail or relevant work experience required Communication Skills - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills - Basic math functions such as addition subtraction multiplication and division. Reasoning Ability - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements. Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. . You can expect an unforgettable, dynamic, and competitive work environment. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else: . We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level depending on experience . Did we mention, your Benefits begin on DAY ONE ? . Federal Healthcare benefits . Dental, Vision, 401(k) & Pension Plan . Accrual of paid time off at DAY ONE . Tuition reimbursement program . Continuity Programs for Military Spouses . Public Student Loan Forgiveness eligible* after qualifying years of service . Tax Free shopping, worldwide, at any Navy Exchange location Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU . https://www.youtube.com/watch?v=9h1WLIY3hT8 - Heroes Welcome



Job Detail