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(NEX LITTLE CREEK) -SALES ASSOC.- SPORTING GOODS - Navy Exchange Services (NEX)
Posted: Mar 24, 2022 08:33
VIRGINIA BEACH, Virginia
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Job Description

Title: (NEX LITTLE CREEK) -SALES ASSOC.- SPORTING GOODS Location: United States-Virginia-Virginia Beach Job Number: 2200019M Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, and STAR card. Provide premier customer service. Cooperate and build positive, inclusive,and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point of Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative, independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred. To ensure compliance with an applicable preliminary naionwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols.



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(NEX LITTLE CREEK) SALES ASSOCIATE PT Uniforms - Home Gallery - Navy Exchange Services (NEX)
Posted: Mar 24, 2022 08:33
VIRGINIA BEACH, Virginia
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Title: (NEX LITTLE CREEK) SALES ASSOCIATE PT Uniforms - Home Gallery Location: United States-Virginia-Virginia Beach Job Number: 220001FV Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card. Provide premier customer service. Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge/specs. Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork, reports and reconciliation INVENTORY Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned Qualifications: No experience required. High school graduate or equivalent preferred. QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends and holidays To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols



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(NEX OCEANA) SUPERVISORY CASHIER CHECKER - Navy Exchange Services (NEX)
Posted: Mar 24, 2022 08:33
VIRGINIA BEACH, Virginia
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Title: (NEX OCEANA) SUPERVISORY CASHIER CHECKER Location: United States-Virginia-Virginia Beach Job Number: 220001HJ Job Summary: Supervises the Front End Registers and Refund functions. Assists in developing related operating policies and procedures. Duties and Responsibilities: Supervises front end register and refund desk functions including scheduling staffing training performance management etc. Ensures associates are aware of store promotions policies procedures and programs. Ensures all frontend equipment cash registers etc. are available and properly maintained. Schedules andor conducts training on store policies including Richter Merchandising System functions and operation cash handling and cash register operation merchandise returns price matching check cashing rain checks etc. Handles customer refunds returns and complaints tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. Ensures paperwork associated with merchandiseinventory movement price adjustments customer returns cash register operation etc. accurately and completely. Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codesuniform standards and assistingsupporting sales team members to the maximum extent possible. Communicates with customers knowledgeably and legibly. Performs Cashier Checker duties as necessary. Makes recommendations for improvement. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1-2 years progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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(NEX LITTLE CREEK)-SALES ASSOCIATE -SHOE DEPT. - RPT - Navy Exchange Services (NEX)
Posted: Mar 24, 2022 08:33
VIRGINIA BEACH, Virginia
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Job Description

Title: (NEX LITTLE CREEK)-SALES ASSOCIATE -SHOE DEPT. - RPT Location: United States-Virginia-Virginia Beach Job Number: 220001HK Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, and STAR card. Provide premier customer service. Cooperate and build positive, inclusive, and respectful relationships, take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge/specs. Using a Point of Sales system, processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork, reports and reconciliation INVENTORY Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products and merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols.



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(NEX LITTLE CREEK) -SALES ASSOCIATE - LADIES DEPT. - RPT - Navy Exchange Services (NEX)
Posted: Mar 24, 2022 08:33
VIRGINIA BEACH, Virginia
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Title: (NEX LITTLE CREEK) -SALES ASSOCIATE - LADIES DEPT. - RPT Location: United States-Virginia-Virginia Beach Job Number: 220001GL Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events, promotions, mobile offers,and STAR card. Provide premier customer service. Cooperate and build positive, inclusive, and respectful relationships, take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge/specs. Using a Point of Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork, reports and reconciliation INVENTORY Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products and merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rulesh operating and maintenance instructionsh and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as additionh subtractionh multiplicationh and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays Qualifications: No experience required. High school graduate or equivalent preferred. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive order 14043. those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols.



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CUSTOMER SERVICE CLERK (RFT/CUSTOMER SERVICE) - Navy Exchange Services (NEX)
Posted: Mar 24, 2022 08:33
PEARL HARBOR, Hawaii
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Title: CUSTOMER SERVICE CLERK (RFT/CUSTOMER SERVICE) Location: United States-Hawaii-Pearl Harbor Job Number: 220001IX Job Summary: Performs a variety of duties in connection with NEX internal and external customer services operations. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Duties and Responsibilities: Greets and provides specialized services to customers. Performs transactions quickly efficiently and professionally. Provides the following representative services Provides layaway services. Explains layaway policies and requirements. Provides refunds merchandise exchanges and price adjustments in accordance with NEX policy. Takes and places customer special orders as required. Computes cost and takes required deposit. Places orders promptly and follows up regularly with applicable BuyerVendor. Advises customer of delivery and updates status of order as necessary. Monitors status of rain checks issued to customers. Tracks orders and delivery. Advises customers of receipt of merchandise and arranges for pickupdelivery. Adjusts selling price and computes necessary accounting documentation. Assists customers in opening NEXCARD accounts. Provides applications and basic program information. Assists customers with questions regarding their accounts such as available balances credit limits etc. Accepts NEXCARD payments. Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Is empowered and responsible for resolving customer problems and complaints consistently tactfully and intelligently ensuring customer satisfaction as the end result. Nonroutine issues are immediately referred to a higher level associate having authority to resolve the matter. Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codesuniform standards and assistingsupporting sales team members to the maximum extent possible. Communicates information to customers knowledgeably and legibly. Follows up on commitments and handles all details necessary to successfully complete the sales encounter. Thanks customers for their patronage. Reviews stock assortments and communicates regularly with supervisor store manager etc. regarding additions deletions customer preferences needs and problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of storedepartment sales goals etc. As required performs cash register transactions. Performs all types of cash register transactions cash charge check layaway gift certificate etc. in an accurate and procedurally correct manner. Shops the competition to become familiar with commercial sector retail store sales events policies best practices etc. Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. Completes paperwork associated with merchandiseinventory movement price adjustments customer returns cash register operation etc. accurately and completely. Assists in training new associates in store programs and policies as assigned. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience.



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WAREHOUSE WORKER- NBSD MARINERS PARK MM/GAS- PART-TIME (20-34.5 HRS) - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
SAN DIEGO, California
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Title: WAREHOUSE WORKER- NBSD MARINERS PARK MM/GAS- PART-TIME (20-34.5 HRS) Location: United States-California-San Diego Job Number: 220001I8 Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Assists in performing various tasks in connection with the receipt storing and shipping of overshipped damaged merchandise etc. assists in preparing chargebacks and processing same. Duties and Responsibilities: Assists warehouse workers in the chargeback area performing the following duties Receives from Exchange location stores overshipped andor damaged merchandise with merchandise transfers andor other documents. Logs in transfer number vendor name and date received. Unpacks checks and verifies items with vendor against appropriate documents for accuracy of identification number of items model numbers prices etc. Assists in preparing chargeback form SS105 indicating description quantity unit unit control reason for return etc. Removes price tags places identified stockitems in temporary storage location determines action to be taken on returned merchandise prepares merchandise for shipment to manufacturer seals weighs and labels merchandise. Assigns control number prepares request for information and forwards to procurement for disposition of merchandise to vendormanufacturer. Receives merchandise with accompanying chargebacks from vendor. Completes appropriate forms verifying merchandise and price. Stamps and returns to location stores for resale or pickup by patron etc. Receives return authorization RA from vendormanufacturer for return of damagedovershippedshipped in error merchandise. Checks RA against merchandise control sheet for style number quantity etc. following established procedures. Occassionally operates material handling equipment. Supervisor makes assignments and gives detailed oral instructions on new or changed operations and changes from standard procedures. Routine work is accomplished according to specific oral or written instructions and established methods. Work is reviewed for accuracy and to ensure that specific instructions are being followed. PHYSICAL EFFORT: Performs work on hard surfaces and in work areas that require standing stooping bending and working in tiring and uncomfortable positions may lift and carry supplies and materials up to 70 pounds and over 70 pounds with assistance. WORKING CONDITIONS Work is performed inside a warehouse in bin rooms or other assigned areas. The areas may be cold drafty damp or hot. Is exposed to injury from falling stock from handling materials and from mechanical equipment. Performs other related duties as assigned. Job Summary: Assists in performing various tasks in connection with the receipt storing and shipping of overshipped damaged merchandise etc. assists in preparing chargebacks and processing same. Duties and Responsibilities: Assists warehouse workers in the chargeback area performing the following duties Receives from Exchange location stores overshipped andor damaged merchandise with merchandise transfers andor other documents. Logs in transfer number vendor name and date received. Unpacks checks and verifies items with vendor against appropriate documents for accuracy of identification number of items model numbers prices etc. Assists in preparing chargeback form SS105 indicating description quantity unit unit control reason for return etc. Removes price tags places identified stockitems in temporary storage location determines action to be taken on returned merchandise prepares merchandise for shipment to manufacturer seals weighs and labels merchandise. Assigns control number prepares request for information and forwards to procurement for disposition of merchandise to vendormanufacturer. Receives merchandise with accompanying chargebacks from vendor. Completes appropriate forms verifying merchandise and price. Stamps and returns to location stores for resale or pickup by patron etc. Receives return authorization RA from vendormanufacturer for return of damagedovershippedshipped in error merchandise. Checks RA against merchandise control sheet for style number quantity etc. following established procedures. Occassionally operates material handling equipment. Supervisor makes assignments and gives detailed oral instructions on new or changed operations and changes from standard procedures. Routine work is accomplished according to specific oral or written instructions and established methods. Work is reviewed for accuracy and to ensure that specific instructions are being followed. PHYSICAL EFFORT: Performs work on hard surfaces and in work areas that require standing stooping bending and working in tiring and uncomfortable positions may lift and carry supplies and materials up to 70 pounds and over 70 pounds with assistance. WORKING CONDITIONS: Work is performed inside a warehouse in bin rooms or other assigned areas. The areas may be cold drafty damp or hot. Is exposed to injury from falling stock from handling materials and from mechanical equipment. Performs other related duties as assigned. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE: Twelve months experience performing warehousing related duties such as receiving storing shipping chargebacks etc. or similar work that provided the knowledge and skills to perform the duties of the position. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience. PHYSICAL REQUIREMENTS:Performs work on a hard surface and in work areas that require you to walk stoop bend and work in uncomfortable positions for a long period of time. May lift and carry supplies and materials weighing up to 70 lbs and sometimes over 70 lbs with assistance. The areas may be cold drafty damp or hot. May be exposed to injury from falling stock from handling materials and from mechanical equipment.



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FRONT DESK ASSOCIATE - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
BELLE CHASSE, Louisiana
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Title: FRONT DESK ASSOCIATE Location: United States-Louisiana-Belle Chasse Job Number: 2200017W Job Summary: Position is responsible for performing front desk andor reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA andor alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List InHouse Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10232020 Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10232020 Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: One year of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash.



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(NEX NORFOLK) STORE WORKER - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
NORFOLK, Virginia
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Title: (NEX NORFOLK) STORE WORKER Location: United States-Virginia-Norfolk Job Number: 220001BI Job Summary: Performs various duties in connection with loading unloading verifying of merchandise in an Exchange store storeroom and/or location or moving/stacking layaway merchandise in assigned locations. Duties and Responsibilities : Loads and unloads merchandise examines for damage or shortages. Verifies type and quantity of merchandise received for agreement with documentation provided brings to attention of supervisor discrepancies andor deficiencies found. Assists in assembly and loading of merchandise in connection with requests received. Unpacks segregates and stocks counters andor shelves with merchandise in accordance with established instructions. May price stamp merchandise. Assists in the conduct of periodic inventories by counting stock items remaining on shelves and in keeping storage and sales area clean and orderly. Moves specifically designated merchandise identified as layaway from retail store to other designated warehouse area. Stacks such merchandise according to prescribed procedure. Returns merchandise to store as required. Insures that proper documentation is made and copies are forwarded to appropriate departments. May be required to perform such other duties as operating price tag machine unloading boxes and packages and pulling merchandise from stock or stock shelves. As required assists customers in locating merchandise and answering questions of a general nature. May operate a cash register on an occasional basis. Works under the general supervision of a designated supervisor carrying out assignments with little review during progress of work. Specific instructions are provided on new and unfamiliar situations. Completed work is checked to see that instructions have been followed. Performs other related duties as assigned. PHYSICAL EFFORT Stands walks and handles merchandise up to 50 pounds with assistance. WORKING CONDITIONS Generally works indoors. Is exposed to drafts heat e.g. combination controlled temperaturesclimates and weather conditions noise and dust. May have to stand for long periods. TRAINING REQUIREMENT Associate must receive Hazardous Material HazMat training within 90 days of hire per Department of Transportation regulations Qualifications: Six months experience performing various duties in connection with loading unloading and verifying of merchandise. Physical requirements - Stands walks and handles merchandise up to 50 pounds with assistance.



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(NEX NORFOLK) CASHIER - CASH OFFICE - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
NORFOLK, Virginia
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Title: (NEX NORFOLK) CASHIER - CASH OFFICE Location: United States-Virginia-Norfolk Other Locations: United States-Virginia-Norfolk Job Number: 220001BW Job Summary: Performs a variety of duties involving the receipt disbursement verification deposit and processing of cash items. Duties and Responsibilities: Performs all or a combination of the following - Receives counts and verifies monies received. Collects and issues money bags cash funds and subcustody receipts. Maintains logrecord of movement of money bags and cash funds issued. Prepares the bank deposits of cash receipts for pickup and delivery to designated locations. Makes change funds for cash registers. Maintains current list of bad checks following established procedures. Counts and fills change machine cartridges and distributes to vending attendants for insertion in Dollar Bill Changer. Receives money and processes bills through bill counting machine changes bills for coins as required following established procedures. Maintains appropriate logs. Operates package machines in connection with the counting and wrapping of coins and currency for change machines. May be required to lift up to 25 lbs in connection with processing coins. Performs other related duties as assigned. Qualifications: CASHIER No experience required. High school graduate or equivalent preferred.



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VISUAL MERCHANDISER - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
NORFOLK, Virginia
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Title: VISUAL MERCHANDISER Location: United States-Virginia-Norfolk Job Number: 220001GD Job Summary: Responsible for creating and constructing merchandise displays in Navy Exchange facilities. May perform clerical functions and drive in performance of duties. Duties and Responsibilities: Constructs arranges and maintains effective and artistic visual merchandising presentation and displays in appropriate interior and exterior Exchange locations to include walls showcases windows shelves counter tops etc. Decorates designated areas such as showcases ledges shelves and fixtures. Sets up focal display near entrances of Exchange to attract customers attention. These displays may be designed to support a seasonal mood andor a special merchandising event. As required prepares appropriate signs show cards etc. Works with store management personnel in connection with decoration and display requirements including the designing and assembling of key department displays to highlight and identify principal merchandising efforts andor assembly of fixtures. As instructed sets up mannequins center counter column and shadow box displays depending upon the particular display involved. Enters information into a computer for sign making. Determines layout color selection color interpolation type i.e. pica compensation etc. Reviews and adjusts copy to ensure compatibility with formats and that size and type of specifications are compatible. Plans schedules and transmits completed formats as required disc. Utilizes a desk top publishing program. Prepares specifications for a variety of printed material and signs by item number description quantity unit and estimated value. Reviews final product against specification to ensure accuracy and completeness of design specifications. Assists in determining the signing formats to meet particular needs May receive requisitions from Exchange departments for specific sign printing projects. Uses sign machine and prints display signs produces flyers for sales events price cars show cards signs and related work involving the display of merchandise using various types and sizes of type as well as a variety of color and poster boards. Delivers completed signs to requesting department and assists with their installation. Is responsible for the safekeeping of props mannequins tools fixtures in storage area maintains areas in a clean and orderly manner. Maintains records logs on duplicating and sign making services provided. Procures materials and supplies needed to fulfill sign making assignments. As required takes publicity photographs and writes articles for placement in employees newsletter on sales and events. Performs other related duties as assigned. MINIMUM QUALIFICATION REQUIREMENTS Drivers license required for positions assigned driving responsibilities. Climbing ladders and moderate lifting of objects occassionally weighing up to 50 lbs is a requirement of this position Qualifications: GENERAL EXPERIENCE 2 years experience which demonstrated possession of the necessary mechanical and artistic skills required of the position to be filled in visual merchandising display and communication. Such experience may have been gained in operation of sign machines graphics illustration visual display or interior decoration. SUBSTITUTION OF EXPERIENCE FOR EXPERIENCE Education successfully completed in specialized schools of interior decoration design or art may be substituted for experience year for year provided an average of 150 class hours a year is shown in interior decoration or design. 1 year education successfully completed in an accredited college or university may be substituted for each year of experience provided an average of six semester hours a year included courses in interior decoration or design architecture commercial art or related fine arts courses.



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WAREHOUSE WORKER- RECRUITMENT INCENTIVE $500 - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
GREAT LAKES, Illinois
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Title: WAREHOUSE WORKER- RECRUITMENT INCENTIVE $500 Location: United States-Illinois-Great Lakes Job Number: 220001HX Job Summary: Performs a variety of duties in connection with receiving storing issuing and shipping etc. within a warehouse area. Duties and Responsibilities: Receives and unloads incoming merchandise deliveries. Opens inspects counts marks unpacks segregates andor tags items. Verifies items against appropriate documentation to ensure correct items and quantities have been received checks cost and retail prices reports shortages overages damaged items or any other discrepancies noted to supervisor. May sign for merchandise received. Warehouses stock according to specified locations. Periodically checks labels or bins for location accuracy corrects or notifies supervisor of problems. May be assigned a specific area for the performance of this function. Pulls merchandise in accordance with established procedures for shipment transfers or customer orders as applicable and directed by system or supervisor verifying information shown on respective documents against information on merchandise or labels. May provide assistance in the charge back area performing limited tasks in connection with the receipt storing and shipping of over shipped andor damaged merchandise. Assists in preparing charge backs and processing same following established procedures. Performs periodic inventories as required. Assists supervisor with inventory preparation. Performs basic housekeeping duties to maintain stock areas clean and orderly. May operate material handling equipment MHE up to 10000 pounds as high as 30 to move load or unload transfer transport stack or unstuck merchandise materials and supplies from one location to another. Works under the general supervision of a designated supervisor. Carries out assigned duties in accordance with established policy and procedures. Work is reviewed in terms of efficiency of operations and adherence to procedures. Performs other related duties as assigned. PHYSICAL EFFORT Walks stoops bends and stands for a long period of time. May lift and carry boxes weighing up to 40lbs and sometimes over 50lbs with assistance. Uses push carts to transport merchandise. Climbs ladders to pull stock stock shelves and bins. Uses sharp instrument to break open boxes. WORKING CONDITIONS Works indoors andor outdoors which may be cold drafty damp or hot. Work is performed in close quarters in storage areas or bin aisles ramps or on platforms. There is danger of minor injuries such as cuts scrapes and bruises as well as from falling stock. TRAINING REQUIREMENT Associate must receive Hazardous Material HazMat training within 90 days of hire per Department of Transportation regulations Qualifications: GENERAL EXPERIENCE Eighteen months experience performing warehousing related duties such as receiving storing issuing shipping operation of manual material movement equipment etc. or similar work that provided the knowledge and skills to perform the duties of the position. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience. PHYSICAL REQUIREMENTS Walks stoops bends and stands for a long period of time. May lift and carry boxes weighing up to 40lbs and sometimes over 50lbs with assistance. Uses push carts to transport merchandise. Climbs ladders to pull stock stock shelves and bins. Uses sharp instrument to break open boxes. MUST BE A CITIZEN OR LIVED IN US FOR 3 YEARS JOB FAIR Walk-Ins Welcomed! On the Spot Interviews! When: 4/5/2023 8:30am - 4:30pm Where: Navy Exchange 2650 Green Bay Rd. Great Lakes, IL 60088 Apply online: www.navyexchange.jobs Call for an appointment: (847) 578-6106 (847) 578-6107 (847) 578-6104



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HUMAN RESOURCES GENERALIST - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
SUFFOLK, Virginia
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Title: HUMAN RESOURCES GENERALIST Location: United States-Virginia-Suffolk Job Number: 220001IA Job Summary: Serves as the Human Resources Generalist with responsibility for providing Human Resources support to HQ or a large local NEX Activity complex. Work is coordinated and closely reviewed by the District Human Resources Manager Assistant District Human Resources Manager andor District Human Resources Generalist. Duties and Responsibilities: Oversees the maintenance of official Human Resources records compiles data and generates reports as required. Responsible for the current and accurate maintenance of associates electronic HR records and jackets. Ensures privacy of data contained therein. Regularly assigned to perform HR projects and assignments in the area of communication facilitation planning and development of employment competencies. Assists District Human Resources Manager in maintaining adequate staffing by developing and implementing a recruitment plan that identifies recruitment sources that are supportive of local and district recruitment needs and workforce diversity requirements. Ensures the efficient utilization of activity personnel and recommends the selection retention reassignment and promotion of associates. Participates in Compensation Program Administration including participation in periodic wage surveys maintains salary and wage schedules. Identifies and coordinates with District Human Resources Manager onsite training sessions for managers by providing information and guidance in the area of Human Resources policies and procedures. Provides support and guidance to managers regarding employee relations issues. Assists with counseling associates and attempts to resolve problems informally. Researches and does initial preparation of disciplinary actions and the resolution of grievances and complaints. Oversees and ensures consistent new hire orientation training to include exchange policies benefit eligibility and processing and DOD mandatory training requirements. Coordinates Award nominations selections and presentations. Maintains a library of educational and training resources and references. Conducts training needs analysis and assists management in defining training requirements identifying candidates and planning curriculum. Conducts trains instructors or assists as necessary in conducting specially designated training courses for exempt and nonexempt employees. Assists management in the creation of Individual Development Plans for nonexempt associates. Plans and schedules daily work assignments of the Human Resources office. Supervises and evaluates the performance of assigned associates. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 3 years of responsible experience in nonroutine work which enabled the applicant to gain a good general understanding of the systems methods and administrative machinery for accomplishing work the ability to analyze problems apply sound judgment in assessing practical implications of alternative solutions and resolving the problems presented and the ability to communicate effectively with others both orally and in writing. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE One year of responsible experience in Human Resources work that provided the ability to apply knowledge of rules regulations procedures and program requirements of the Human Resources management function. Job: Human Resources



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LP/SAFETY INVESTIGATIVE ASSTISTANT (RFT/ Loss Prevention) - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
PEARL HARBOR, Hawaii
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Title: LP/SAFETY INVESTIGATIVE ASSTISTANT (RFT/ Loss Prevention) Location: United States-Hawaii-Pearl Harbor Job Number: 220001EV Job Summary: Assist higher graded LPSafety Investigators in performing investigative duties at a Navy Exchange. Works under the supervision of a LPSafety Manager or LPSafety Supervisor who regularly reviews progress and makes work assignments. Duties and Responsibilities: Performs a variety of duties designed to develop associate skills in areas of loss preventionsafety which will enable associate to assume an NF2 Investigator position at a Navy Exchange. Monitors the activities of NEX customers in order to detect behaviors inconsistent with normal shopping patterns. Assists in investigations as assigned or directed consistent with company provided training and the LPS Manual. Assist the LPS team in assigned locations to achieve a quantity of external investigations that meet or exceed LPS Department Standards which result in the apprehension of customers who have misappropriated NEX merchandise or property Under direction of the Loss PreventionSafety Manager or Supervisor utilizes all tools equipment systems etc. that are provided by the company to assist in the completion of LPS duties and activities. This includes but is not limited to such items as CCTV EAS Radios POS Exception reporting systems i.e. ASPECT Case files reporting systems i.e. APIS etc. Learns proper documentation and maintenance of files of all activities i.e. case reports in a manner consistent with company provided training and direction. Performs activities as directed into the proper application functioning and usage of various physical security control equipment. This includes but is not limited to burglar alarm systems key controls product securing equipment etc. Performs activities as directed into various aspects of related company practices. This includes but is not limited to customer shopping privilege authorization facility access etc. Assists in responding to reported customer accidents or associate mishaps. Provides or obtains aid as needed. Completes formal Loss PreventionSafety training as assigned. Performs other related duties as assigned. Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination. Qualifications: U.S. Citizenship Required. GENERAL EXPERIENCE: 6 months responsible experience in retail security work administrative work or other responsible work that allowed the applicant to gain knowledge and ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.



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SIGN MAKER (RFT/ Visual Merchandise) - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
PEARL HARBOR, Hawaii
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Title: SIGN MAKER (RFT/ Visual Merchandise) Location: United States-Hawaii-Pearl Harbor Job Number: 220001HE - MUST BE ABLE TO WORK MORNINGS BETWEEN 7:30AM-4:30PM MONDAY-FRIDAY AND ON OCCASION SATURDAYS - MUST HAVE EXPERIENCE WITH MICROSOFT AND HAVE EXCELLENT TYPING SKILLS Job Summary: Responsible for making display signs of a simple nature assisting in setting up displays and maintaining related records. Duties and Responsibilities : Works under the general supervision of a designated supervisor. Carries out assignments in accordance with prescribed procedures and instructions. Carries out printing assignments in accordance with instructions following NEXCOM Visual Merchandising sign requirements and policies. Work is reviewed in terms of timeliness compliance with instructions given demonstrated artistic ability and overall effectiveness of signs prepared. Receives requisitions from Exchange departments for specific sign printing projects. Uses sign machine and prints a wide variety of flyershandbills etc. using the display of merchandise using various types and sizes of type as well as a variety of color and poster boards. Delivers completed signs to requesting department and assists with their installation. Periodically checks signs and decals on display for accuracy and neatness etc.. Touches up refinishes or replaces signs when necessary. Maintains recordslogs on duplicating and sign making services provided. Procures materials and supplies needed to fulfill sign making assignments. Responsible for cleaning equipment and insures proper care and storage of displaysign equipment and materials. Maintains working area in a clean and orderly condition. Assists in assemblingdisassembling displays fixtures shelves counters and clothes racks etc. as directed. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year of experience that demonstrated possession of the necessary mechanical and artistic skills required of the position to be filled in visual merchandising display and communication. Such experience may have been gained in operation of sign machines graphics illustration visual display or interior decoration. SUBSTITUTION OF EXPERIENCE FOR EXPERIENCE 1 year of successfully completed education in specialized schools of interior decoration design or art or 1 year at least 30 credit hours of accredited College or University education that included at least 6 credit hours in interior decoration or design architecture commercial art or related fine art courses.



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SIGN MAKER (RPT/ Visual Merchandise) - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
PEARL HARBOR, Hawaii
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Title: SIGN MAKER (RPT/ Visual Merchandise) Location: United States-Hawaii-Pearl Harbor Job Number: 220001HF - MUST BE ABLE TO WORK VARIED SHIFTS AND ON SATURDAYS - MUST HAVE EXPERIENCE WITH MICROSOFT AND HAVE EXCELLENT TYPING SKILLS Job Summary: Responsible for making display signs of a simple nature assisting in setting up displays and maintaining related records. Duties and Responsibilities : Works under the general supervision of a designated supervisor. Carries out assignments in accordance with prescribed procedures and instructions. Carries out printing assignments in accordance with instructions following NEXCOM Visual Merchandising sign requirements and policies. Work is reviewed in terms of timeliness compliance with instructions given demonstrated artistic ability and overall effectiveness of signs prepared. Receives requisitions from Exchange departments for specific sign printing projects. Uses sign machine and prints a wide variety of flyershandbills etc. using the display of merchandise using various types and sizes of type as well as a variety of color and poster boards. Delivers completed signs to requesting department and assists with their installation. Periodically checks signs and decals on display for accuracy and neatness etc.. Touches up refinishes or replaces signs when necessary. Maintains recordslogs on duplicating and sign making services provided. Procures materials and supplies needed to fulfill sign making assignments. Responsible for cleaning equipment and insures proper care and storage of displaysign equipment and materials. Maintains working area in a clean and orderly condition. Assists in assemblingdisassembling displays fixtures shelves counters and clothes racks etc. as directed. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year of experience that demonstrated possession of the necessary mechanical and artistic skills required of the position to be filled in visual merchandising display and communication. Such experience may have been gained in operation of sign machines graphics illustration visual display or interior decoration. SUBSTITUTION OF EXPERIENCE FOR EXPERIENCE 1 year of successfully completed education in specialized schools of interior decoration design or art or 1 year at least 30 credit hours of accredited College or University education that included at least 6 credit hours in interior decoration or design architecture commercial art or related fine art courses.



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PART-TIME (20 - 34.5 HRS) - FABRIC WORKER - FLEET - NAVAL BASE SAN DIEGO - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
SAN DIEGO, California
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Title: PART-TIME (20 - 34.5 HRS) - FABRIC WORKER - FLEET - NAVAL BASE SAN DIEGO Location: United States-California-San Diego Job Number: 220001DZ Job Summary: Modifies alters and repairs clothing. Responsible for the placement arrangement and handling of military ornamentation on all kinds of articles of uniforms. May receive articles to be laundered or dry cleaned. Duties and Responsibilities: Makes alternations and repairs to uniform and civilian garments such as pinning and basting trimming lengthening and shortening sleeves taking in and letting out waists of jackets replacing zippers lowering collars replacing pockets shortening and lengthening pants tapering skirts sewing on ratings and stripes etc. Takes customer body measurements for purposes of ensuring proper garment fit. Receives special orders from patrons requiring the affixing of medals ribbons badges devices ratings etc. Patrons selects appropriate items from a very large assortment of such insignia for military personnel. Measures the correct placement of items to be affixed marks trims bastes and presses upon completion. Mounts medals and sews items on uniform as appropriate. Operates a sewing machine and maintains working area in clean and orderly condition. Receives from authorized patrons garmentsarticles to be laundered and dry cleaned. Completes Laundry / Dry Cleaning tickets by name social security number date and price utilizing price list. Stacks into laundry bags from pickup. Receives tickets from patrons for pickup of cleaned articles. Checks to ensure tickets presented matches ticket number on article cleaned. Turns over articles to patron and collects monies. Operates a cash register and is responsible for own cash fund. Prepares Daily Salespersons Cash Report. Requisitions and maintains adequate supply of stock at all times. Maintains working area in a clean and orderly manner and assists in inventory taking. Exercises tact good manners and courtesy when serving and assisting customers. This is expressed by tactfully responding to patron inquiries and assisting patrons in a prompt and friendly manner. Performs other related duties as assigned. PHYSICAL EFFORT Usually stands stoops bends and kneels to measure and mark items being altered. Sits for long periods of time while operating sewing machine or doing hand sewing. Continual use of hands arms and fingers is required in sewing and using shears. WORKING CONDITIONS Works in enclosed areas that are adequately lighted ventilated and heated. Subject to punctures scratches and other minor injuries from needles or minor irritations from materials treated with special finishes. Also subject to noise from sewing machine Qualifications: GENERAL EXPERIENCE One year of experience that provided the applicant with knowledge and skill to carry out basic modifications alterations and repair of clothing. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE One year of experience that provided the applicant with the knowledge and skill in the use of a sewing machine to perform alternations and repairs to garments such as pinning and basting trimming lengthening and shortening sleeves taking in and letting out waists of jackets replacing zippers lowering collars replacing pockets shortening and lengthening pants tapering skirts sewing on ratings and stripes etc. PHYSICAL REQUIREMENTS Usually stands stoops bends and kneels to measure and mark items being altered. Sits for long periods of time while operating sewing machine or doing hand sewing. Continual use of hands arms and fingers is required in sewing and using shears.



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SALES ASSOCIATE-NBSD MARINERS PARK MM/GAS- PART-TIME (20-34.5 HRS) - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:36
SAN DIEGO, California
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Title: SALES ASSOCIATE-NBSD MARINERS PARK MM/GAS- PART-TIME (20-34.5 HRS) Location: United States-California-San Diego Job Number: 220001I7 Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE: Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION: Maintaining store appearance. SALES: Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY: Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE: Basic knowledge of productsmerchandise EXPERIENCE: Retail experience preferred but not required COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS: Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY: Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS: Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS: Available to work a variety of hours which may include early mornings evenings weekends and holidays By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No experience required. High school graduate or equivalent preferred.



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(NEX LITTLE CREEK) CUSTODIAL WORKER FT (Housekeeping) Navy Gateway Inns & Suites - Navy Exchange Services (NEX)
Posted: Mar 23, 2022 06:35
VIRGINIA BEACH, Virginia
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Title: (NEX LITTLE CREEK) CUSTODIAL WORKER FT (Housekeeping) Navy Gateway Inns & Suites Location: United States-Virginia-Virginia Beach Job Number: 2200014K Job Summary: Incumbents of this position are responsible for managing business based lodging for a mobile defense community. The NGIS program provides services, amenities and accommodations that are similar to those provided by quality commercial hotels. Duties and Responsibilities: Performs varying degrees of in cleaning processes. Demonstrates proficiency related to daily service, checkout, deep cleaning, and special project cleaning assignments based on Lodging program cleaning standards. Vacuums, sweeps and mops floors, dusts, polishes, cleans and moves furniture. Removes trash, places in dumpsters and replaces liners. Places proper number of amenities in room to include: consumables, non-consumables, linen, kitchen and bathroom. Removes and replaces bed linen, inspects mattresses and pullout sofas, and moves, re-positions beds upon guest checkout, weekly or at a guests request. . Cleans walls, doors, ceilings, stand-up ceiling fans, light fixtures, exterior of air vents, windows sills, tracks, blinds, and curtains. Cleans coffee makers, ice buckets, beverage kits, refrigerators, stove tops, cookware utensils, cutlery, cups, glasses plates, sinks, counters, ovens ranges, cupboards, drawers and microwaves to include proper programming of its respective clocktime. Ensures dishwashers are clean and in working condition. Cleans vanities mirrors, hardware, cabinets, shelving, toilets, bath tubs, shower stalls, tile and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains. Cleans irons, removes excess water and replaces as necessary; cleans ironing boards and replaces covers as necessary. Cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male/female hangers are available in closets. Cleans washers and dryers and ensures machines are operational. Ensures in-room guest directories are clean and organized; TVs are clean and programmed to proper channel and volume alarm clocks are properly programmed with backup battery and in-room phones are clean, properly programmed and in working condition. Cleans common area spaces to include: vending rooms and ice machines, laundry rooms, elevators, break rooms, walkways, corridors, stairwells, office spaces, lounges, storerooms and storage spaces. Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon checkout of guests in pet friendly rooms and in rooms that had an ADA service animal which includes but is not limited to: defrosting the refrigerator, cleaning windows inside and out, replacing and/or cleaning drapes, moving furniture and cleaning normally hidden areas; carpet cleaning, shampoo and/or spot treatment, cleaning walls, woodwork and other such tasks. Counts, sorts, inspects and prepares linen for operational use. Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity. Completes maintenance requests for items broken, defective or in need of replacing. Performs basic routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary. Maintains the cleanliness inventory and organization of housekeeping carts and linen carts. Reports any damages or valuables e.g. large amounts of cash, jewelry or confidential, sensitive information left out in the open by guests to the Supervisor. Reports any activity that appears unsafe, illegal or suspicious to the Supervisor. Interacts professionally with guests and other team members, displays a positive attitude, utilizes effective communication skills, and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions. Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest. Maintains key control for assigned key and reports any issues immediately to the Supervisor. Performs other related duties as required Qualifications: No experience required. High School graduate or equivalent preferred. Physical requirements: moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment, including the ability to lift up to 45 pounds is required. Note: This position is subject to a favorable National Agency Check NAC. This position is required to attend and complete mandatory training programs to obtain housekeeping certification and recertification. Training is provided in varying environments such as classroom, trainer led, online self-guided courses, virtualled courses, and hands on training. The incumbent is required to obtain a housekeeping certification within 120 days of employment. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols



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Sales Associate Softlines Flex - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
LEMOORE, California
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Title: Sales Associate Softlines Flex Location: United States-California-Lemoore Job Number: 220001C5 Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience, preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



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Maintenance Worker FT w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
SILVERDALE, Washington
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Title: Maintenance Worker FT w/Benefits Location: United States-Washington-Silverdale Job Number: 220001G3 Eligible for $500 Hiring Incentive Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required Job Summary: Performs a variety of tasks which involve the upkeep maintenance and repair of Navy Exchange and/or Navy Lodge facilities. May be assisted by lower grade maintenance associates. Duties and Responsibilities: Performs all or a combination of the following preventive maintenance work on equipment as scheduled by supervisor Performs various carpentry tasks involved in the alteration repair or maintenance of buildings or equipment. Repairs doors windows office furniture replaces screens and wire windows guards buildsrepairs cabinets and walls using sheet rock partitions and extensions replaces worn out ceiling tiles. Measures and cuts material to the required lengths and dimensions. Uses a variety of hand and power shop tools in the accomplishment of assignments. PHYSICAL EFFORT Is required to stand stoop bend kneel climb and work in tiring and uncomfortable positions. Frequently lifts and carries material weighing up to 50 pounds. WORKING CONDITIONS Works inside and outside is exposed to dust dirt and soiling of hands and clothing. Is also exposed to cuts and bruises. JOB REQUIREMENTS 1. Must possess a valid state drivers license or a valid commercial drivers license CDL. Note Associate must possess a CDL with a class B endorsement if operating a vehicle with a gross vehicle weight of at least 26000 lbs. even on an occasional basis. Incumbent must meet DOT physical and medical requirements and pass a preemmployment drug screening. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. TRAINING REQUIREMENT Associate must receive HazMat training within 90 days of hire per Department of Transportation regulations. Qualifications: GENERAL EXPERIENCE One year of experience that provided the applicant with knowledge of general maintenance practices involving the upkeep of buildings grounds fixtures equipment etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE Three years of maintenance work in involving painting plumbing carpentry and electrical repairs. Possession of a valid state commercial drivers license CDL and the ability to meet Department of Transportation physical and medical requirements and pass a pre employment drug screening possession of a CDL with a class B endorsement if assigned to operate a vehicle with a gross weight of at least 26000 lbs. even on an occasional basis. PHYSICAL REQUIREMENTS Driving trucks and similar equipment. Standing stooping bending kneeling climbing and work in tiring and uncomfortable positions. Frequently lifts and carries material weighing up to 50 pounds.



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(NEX OCEANA) SALES ASSOCIATE - PACKAGE STORE - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
VIRGINIA BEACH, Virginia
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Title: (NEX OCEANA) SALES ASSOCIATE - PACKAGE STORE Location: United States-Virginia-Virginia Beach Job Number: 220001BO Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Maintaining store appearance. Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS Basic knowledge of productsmerchandise Retail experience preferred but not required Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Basic math functions such as addition subtraction multiplication and division. Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL REQUIREMENTS This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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(NEX OCEANA) SEASONAL SALES ASSOCIATE - LAWN & GARDEN - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
VIRGINIA BEACH, Virginia
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Title: (NEX OCEANA) SEASONAL SALES ASSOCIATE - LAWN & GARDEN Location: United States-Virginia-Virginia Beach Job Number: 2200018Q Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Maintaining store appearance. Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a Point of Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS Basic knowledge of products/merchandise Retail experience preferred but not required Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Basic math functions such as addition subtraction multiplication and division. Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL REQUIREMENTS This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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LP/SAFETY SUPV ($%3C=50.9 MIL) - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
PORTSMOUTH, Virginia
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Title: LP/SAFETY SUPV ($%3C=50.9 MIL) Location: United States-Virginia-Portsmouth Job Number: 220001EP Job Summary: Responsible for providing assistance to the District Loss PreventionSafety Manager at a Navy Exchange. 50.9 MIL Sales Volume Duties and Responsibilities: Performs the following under the direction of the District Loss PreventionSafety Manager : Assists the District Loss PreventionSafety Manager in providing staff assistance to Exchange management for planning, developing, implementing and evaluating loss prevention programs which include safety, physical security, and operational review functions. Recommends and assists in implementing modifications to programs, procedures, standards and techniques on all matters involving loss prevention asset protection and safety to improve efficiency and effectiveness. Assists with assigned internal and external theft investigations, suspected unethical conduct, accidents workplace violence, fraud, waste or abuse to ensure that activities are conducted within the framework of established departmental investigative policies and protocols. This may include oversight on overnight surveillance activities covert camera installations investigations and the interviewing of dishonest associates vendors and contractors. Prepares and ensures that results of all investigations are documented professionally in reports according to departmental standards. Assists the District Loss Prevention/Safety Manager as a collateral duty safety supervisor to provide a safe and secure working and shopping environment for all associates and patrons. Assists in administering the Navy Occupational Safety and Health and Fire Prevention Program to ensure adherence with the safety provisions of applicable Department of Navy codes and standards. Will ensure safety training awareness programs, safety committees, and accident prevention programs are implemented in all locations as assigned. Assist in the development and supervision of loss prevention safety staff as assigned and ensures these individuals are adhering to established loss preventionsafety policies and procedures as outlined in the loss preventionsafety manual. Assists in developing and establishing shrink committees and shrink action plans to identify causes of inventory shrink and execute appropriate internal control measures. Assists in the management of the physical security programs CCTV EAS Alarms and key control systems to ensure strict enforcement of these programs. Participate and assist in fiscal year end store inventories to include inventory preparation taking and the reconciliation process and report any irregularities to the District Loss Prevention/Safety Manager General/Store Manager or corporate as warranted Possess a thorough understanding and effectively use web-based case management reporting systems and ensure the Loss Prevention Safety staff is utilizing this software effectively as required. Possess a thorough understanding and effectively use all POS exception based reporting tools and ensure the Loss Prevention Safety staff are properly trained and are utilizing this software effectively in detecting investigating and resolving problems. Actively participate in personal and professional development of loss preventionsafety associates as assigned by the District Loss Prevention/Safety Manager District District Loss Prevention/Safety Manager and/or Director Loss PreventionSafety CONUS/OCONUS. These include in store corporate training industry standard professional training and collegiate courses in retail business safety and loss prevention. Develop and ensure strong relationships partnerships and communication skills at all levels of the organization to include Corporate District Store Operations as well as other Loss PreventionSafety Industry professionals. Develops strong relationships with command base federal and local law enforcement officials. Works under general supervision of the District Loss Prevention/Safety Manager. Support all loss prevention safety initiatives as assigned. Incumbents of this position are required to obtain and maintain a secret DOD Security Clearance Qualifications: A total of 4 years consisting of the following: GENERAL EXPERIENCE 3 years experience gained in the administrative investigative or loss prevention fields which enabled the applicant to gain skill in dealing with others in person to person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of related academic study above the high school level may be substituted for nine months of experience up to a maximum of a four year bachelors degree for three years of general experience. AND SPECIALIZED EXPERIENCE 1 year responsible experience in retail loss prevention which provided analytical planning advisory operational or evaluative work in securityinvestigations internal review and control techniques reducing and controlling inventory shrink. Job: Loss Prevention/Safety/Security



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(PORTSMOUTH NAVY GATEWAY INNS & SUITES)FRONT DESK ASSOCIATE - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
PORTSMOUTH, Virginia
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Title: (PORTSMOUTH NAVY GATEWAY INNS & SUITES)FRONT DESK ASSOCIATE Location: United States-Virginia-Portsmouth Job Number: 220001GB Job Summary : Position is responsible for performing front desk andor reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA andor alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List InHouse Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10232020 Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10232020 Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: One year of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash.



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