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(PORTSMOUTH NAVY GATEWAY INNS & SUITES)FRONT DESK ASSOCIATE - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
PORTSMOUTH, Virginia
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Title: (PORTSMOUTH NAVY GATEWAY INNS & SUITES)FRONT DESK ASSOCIATE Location: United States-Virginia-Portsmouth Job Number: 220001GB Job Summary : Position is responsible for performing front desk andor reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA andor alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List InHouse Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10232020 Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10232020 Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: One year of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash.



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(PORTSMOUTH NAVY GATEWAY INNS & SUITESLEAD FRONT DESK ASSOCIATE - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
PORTSMOUTH, Virginia
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Title: (PORTSMOUTH NAVY GATEWAY INNS & SUITESLEAD FRONT DESK ASSOCIATE Location: United States-Virginia-Portsmouth Job Number: 220001GA Job Summary: The position leads employees performing the daily operations of the front desk and or reservation functions for the lodging program. Duties and Responsibilities : Leads three or more associates in the daily operations of the Front Desk reservations and guest services. May lead Front Desk Associates Night Auditor and Group Coordinator. May be required to act as the supervisor in his or her absence. May endorse leave requests and input to work schedules. Reports to supervisor on performance progress and training needs of employees and on behavior problems of employees. Ensures security measures are maintained at all times. Ensures guest privacy is maintained at all times by monitoring business tractions of Front Desk Associates. Monitors and trains to ensure associates provide a welcoming manner and positive attitude demonstrates effective communication skills professionally interacts with guests answers guest questions concerning hotel facilities and provides information about local attractions. Provides training and assistance in how to handle customer complaints. Reports status and involves management as necessary. Serves as the point of contact for resolving administrative problems. Provides guidance reviews workload and routine operational issues and complaints related to front desk operations reservations. Monitors room availability registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA and or alternative lodging in the area. Utilizes the Property Management System PMS to access guest information retrieve reservation information change or cancel reservations as requested by the guest or register the guests. Verifies registration information and secures a credit card for incidental expenses and authorizes the credit card for room charges. Provides guests with their room key or card. May be required to check all DVVIP rooms prior to guest arrival to ensure the room is clean and ready for occupancy and reports status to supervisor. May be required to coordinate group registration and check out utilizing the PMS. Establishes direct bills where appropriate and liaisons with front desk staff andor Community Support Services Offices CSSO with billing questions or issues. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List InHouse Guest List and Night Audit reports. Answers phones and transfers calls to appropriate individuals and replies to guest questions. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for the accountability of all room keys and any other inventory maintained at the front desk. Keeps the front desk and lobby area clean and neat. Reconciles room status with the housekeeping report coordinates with housekeeping and maintenance department to ensure rooms are ready for occupancy. May be required to train new front desk associates and monitor performance providing coachingcounseling as required. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: Six months of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash.



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SEASONAL SALES ASSOCIATE/CASHIER (MAIN STORE/VARIOUS DEPT) - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
PEARL HARBOR, Hawaii
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Title: SEASONAL SALES ASSOCIATE/CASHIER (MAIN STORE/VARIOUS DEPT) Location: United States-Hawaii-Pearl Harbor Job Number: 220001GK Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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CASH CAGE ( RPT/ACCOUNTING) - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
PEARL HARBOR, Hawaii
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Title: CASH CAGE ( RPT/ACCOUNTING) Location: United States-Hawaii-Pearl Harbor Job Number: 220001G5 Job Summary: Performs a variety of duties involving the receipt disbursement verification deposit and processing of cash items. Duties and Responsibilities: Performs all or a combination of the following Receives counts and verifies monies received. Collects and issues money bags cash funds and subcustody receipts. Maintains logrecord of movement of money bags and cash funds issued. Prepares the bank deposits of cash receipts for pickup and delivery to designated locations. Makes change funds for cash registers. Maintains current list of bad checks following established procedures. Counts and fills change machine cartridges and distributes to vending attendants for insertion in Dollar Bill Changer. Receives money and processes bills through bill counting machine changes bills for coins as required following established procedures. Maintains appropriate logs. Operates package machines in connection with the counting and wrapping of coins and currency for change machines. May be required to lift up to 25 lbs in connection with processing coins. Performs other related duties as assigned. Qualifications: CASHIER No experience required. High school graduate or equivalent preferred.



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FRONT DESK ASSOCIATE- NGIS Coronado (Full Time 35+ Hours) - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
SAN DIEGO, California
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Job Description

Title: FRONT DESK ASSOCIATE- NGIS Coronado (Full Time 35+ Hours) Location: United States-California-San Diego Job Number: 220001GN Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Position is responsible for performing front desk andor reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest or register guests. Verifies registration information, secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA and/or alternative lodging in the area. Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals, Departure List, InHouse Guest List and Night Audit reports to include Daily, Monthly and Annual occupancy reports. PAS 10232020 Verifies charges for correctness, makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10232020 Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. Performs other related duties as assigned The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE: One year of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash.



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JANITOR (FOOD COURT)- NORTH ISLAND- PART TIME (20 - 34.5 HOURS) - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
SAN DIEGO, California
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Title: JANITOR (FOOD COURT)- NORTH ISLAND- PART TIME (20 - 34.5 HOURS) Location: United States-California-San Diego Job Number: 220001F0 Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary : Performs a full range of cleaning tasks involved in the maintenance of a designated area utilizing heavy industrial type equipment. Duties and Responsibilities : Receives specific oral or written instructions and assignments from supervisor or crew leader. Work is reviewed frequently for cleanliness and performance. Maintains a specific area orderly and clean. Sets up own schedule and sequence which states the required frequency of each task. Scrubs strips waxes and polishes floors using heavy industrial type vacuum cleaner. Adjusts cleans and oils these machines and changes brushes rollers buffers and other attachments. Sweeps floor hallways empties garbage dusts office furniture and empties ash trays shampoos rugs cleans air vents disinfects and deodorizes toilet bowls lavatories etc. Washes and replaces venetian blinds and washes ceiling fixtures changes light bulbs and room partitions using ladders and scaffolds. Cleans and maintains machines equipment and makes adjustments accordingly. Reports all equipment malfunctions to supervisor and performs minor repairs to equipment. Removes stains from a variety of surfaces such as rugs drapes walls floors and fixtures by use of chemicals and cleaning solutions. Moves heavy furniture supplies and equipment. Cleans windows and doors inside and out at ground levels. May operate a motor vehicle in the performance of the above duties on a limited basis. Performs other related duties as assigned. PHYSICAL DEMANDS - Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds. WORKING CONDITIONS - Indoors in areas which normally have adequate heat light and ventilation. Occasionally exposed to skin irritations from strong cleaning solutions. Possibility exists of serious disabling injury as a result of electrical shocks from power cleaning equipment or from falling scaffolds or ladders By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: Six months experience performing cleaning tasks using industrial type cleaning equipment. Physical requirements Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds.



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AUTOMOTIVE TECHNICIAN (CAR CARE CENTER) - NORTH ISLAND - FULL TIME (35+ HOURS) - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
SAN DIEGO, California
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Title: AUTOMOTIVE TECHNICIAN (CAR CARE CENTER) - NORTH ISLAND - FULL TIME (35+ HOURS) Location: United States-California-San Diego Job Number: 220001GR Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families ! Job Summary: Makes repairs and services a variety of components accessories and parts on the many systems of automobiles trucks vans forklifts etc. Performs state safety inspections. Duties and Responsibilities: Examine vehicles to determine extent of maintenance and repairs required. Make repairs that can be accomplished by cleaning reinstalling or replacing defective parts or components of vehicle systems. Determine if parts should be cleaned and reinstalled or replaced. As necessary remove and replace parts with parts of the same fit and fitness of original equipment whether aftermarket or original equipment manufacturer OEM. Make settings and adjustments of components to OEM specification. Use a variety of common hand tools such as wrenches pliers screw drivers sockets and ratchets impact tools ignition tools and others. Perform prescribed testsinspections including test driving using such specialized equipment as infrared engine analyzer compression gauge and computerized diagnostics to insure vehicles meet manufacturers recommended specifications. Using state prescribed special testing and inspection equipment performs required state inspections and tests. Where deficiencies are noted withholds sticker and informs vehicle owner of the need for deficiency corrections quoting from the state manual as necessary. Perform checklists as prescribed to ensure all components are examined including belts hoses steering linkage tires brakes fuel system lights wipers glass etc. Study and plan maintenance and repairs to OEM specification using professional management information systems MIS technical manuals diagrams and experience. Test and adjust vehicle systems to meet OEM performance specifications. Maintain automotive equipment in good serviceable condition. Consult with Service Advisors recommending comprehensive repairs and maintenance of customer vehicles. Exercise tact good manners and courtesy when serving and assisting customers. This is expressed by tactfully responding to patron inquiries and assisting patrons in a prompt and friendly manner. Receive assignments from a supervisor orally or in the form of repair orders. Select tools and determine methods of use receiving advice and guidance on connection with unusual problems which may arise. Completed work is reviewed for acceptability and conformance with requirements. Performs other related duties as assigned. ASE Certifications for assigned work responsibilities are required. XW08 Technicians must possess 1 4 of the following ASE Certifications: A4 Suspension Steering A5 Brakes A6 Electrical Electronic Systems A7 Heating Air Conditioning A8 Engine Performance Failure to maintain current ASE Certifications may result in a position downgrade or termination due to failure to meet job requirements. PHYSICAL EFFORT Is required to stand stoop bend stretch and work in tiring and uncomfortable positions where parts worked on are in hardtoreach places. Frequently lifts parts and equipment weighing up to 20 pounds occasionally may lift and carry items weighing up to 50 pounds. WORKING CONDITIONS Normally works inside on concrete floors where it is drafty and noisy and where fumes from vehicles are present and occasionally outside sometimes in bad weather. Is exposed to dirt dust and grease and is subject to cuts bruises burns shocks and strains. TRAINING REQUIREMENT Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: EXPERIENCE One year of experience that provided or required knowledge and ability to perform automotive repair and maintenance services on automobiles trucks vans or forklifts etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Two years of automotive technical study may substitute one year of experience. CERTIFICATION Automotive Service Excellence ASE Series A Certifications are required. Acceptable certifications in Series A are determined by the hiring manager and based on the category of automotive repair services to be provided. One or up to four of the following ASE Series A Certifications may be required. Candidates with automobile manufacturer certifications in these areas may also qualify. Steering and Suspension A4 Brakes A5 ElectricalElectronics A6 Heating Ventilation and Air Conditioning A7 Engine Performance A8 May be substituted with Series L1 PHYSICAL REQUIREMENTS Is required to stand stoop bend stretch and work in tiring and uncomfortable positions where components worked on are in hardtoreach places. Frequently lifts parts and equipment weighing up to 20 pounds occasionally may lift and carry items weighing up to 50 pounds.



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SUPERVISOR AUTO SERVICE CENTER OPRERATOR - NORTH ISLAND- FULL TIME (35+ HOURS) - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
SAN DIEGO, California
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Title: SUPERVISOR AUTO SERVICE CENTER OPRERATOR - NORTH ISLAND- FULL TIME (35+ HOURS) Location: United States-California-San Diego Job Number: 220001GQ Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families! Job Summary: Supervises an Automotive Service Center. Responsibility for the sale of gasoline auto parts and accessories and performance of minor automotive repair. Supervises subordinate employees. Duties and Responsibilities: Responsible for the operation of the Automotive Service Center. Opens and closes the service station in accordance with established procedures and assures efficient operation of the location. Responsible for the security of merchandise change funds and cash receipts. Establishes schedules of work and determines priorities makes assignments provides onthejob training answers questions and resolves problems of subordinates grants leave assures adequate coverage of area at all times and provides input concerning work performance review. Ensures EEO principles and policies are carried out in performing personnel administration functions. Orders merchandise. Receives and inspects incoming merchandise verifies quantity ordered and signs receiving reports assures items are priced and that shelves are neatly and safely stocked. Displays replenishes and maintains merchandise in a presentable condition and advises superior of damaged or slow moving items. Personally performs or is responsible for the performance of the following: Initiates Special Order of parts required for repair of customer vehicles based on work requirements and for automobile accessories requested by customer. Followsup with vendor or appropriate office concerning receiptdelivery of items notifies customer upon receipt. Maintains log on orders and parts received maintains catalog in current status by recording periodic price changes discontinued items etc. May prepare work orders for patrons for work to be done on vehicles cars indicates name of customer and cost according to official price list. Counsels customer on automotive service needs and resolves automobile service questions. Takes daily meter readings of pumps and dipstick readings of gasoline and storage tanks checks for presence of water in tanks and uses hand pump to rid tank of water. Dispenses gasoline motor oil and additives as required. Maintains records of fuel and oil issued and inventory of gasoline and other supplies on hand. Prepares Daily and Monthly Worksheets for selling departments concerning sales expenses incurred and net profit obtaining information from pertinent documents processed and records maintained. Sells automotive parts supplies accessories as well as tires and assists customer in the selection of merchandise. Provides customers with product information concerning specific items as well as new or related items in which customer may be interested. As necessary completes forms to register tires with Department of Transportation. If requested tires are not in stock completes special order form and takes deposit. Receives cash credit cards or other authorized payment for items sold obtains patrons signature where required. Operates a cash register and is responsible for cash accountability. Completes Daily Salespersons Cash Report. Ensures adherence to policies and procedures for security of cash and stock and assures area is kept clean and orderly. Exercises tact good manners and courtesy when serving and assisting customers. This will be expressed by tactfully responding to patron inquiries and assisting patrons in a prompt and friendly manner. Performs other related duties as assigned. TRAINING REQUIREMENT Associate must receive Hazardous Material HazMat training within 90 days of hire per Department of Transportation regulations. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 12 years progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience.



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Vending Operations Clerk (OA) FT w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 21, 2022 22:09
BREMERTON, Washington
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Title: Vending Operations Clerk (OA) FT w/Benefits Location: United States-Washington-Bremerton Job Number: 220001GE Come be part of a $7 Million operation! The Navy Exchange Vending Team at Naval Base Kitsap is leading the company in sales and WE WANT YOU to be a part of it! The NEX Vending business is consistently growing, which brings exciting new career opportunities. If you are looking for a fast paced, physically demanding and rewarding career serving the U.S. Military and their families... THE NEX VENDING TEAM IS FOR YOU! No military affiliation is required. Job Summary: Performs a variety of clerical and administrative duties which involve preparing statistical and financial data maintaining reports and managing data entry for Vending and Micro Markets. Qualifications: GENERAL EXPERIENCE 1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 12 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized.



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(March 19) FORKLIFT OPERATOR - Navy Exchange Services (NEX)
Posted: Mar 20, 2022 06:09
SUFFOLK, Virginia
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Title: (March 19) FORKLIFT OPERATOR Location: United States-Virginia-Suffolk Job Number: 220001HG Job Summary: Operates a forklift and other material handling equipment in the receipt, warehousing, and shipping of stock and supplies. Duties and Responsibilities: Operates forklift capable of lifting up to 10,000 pounds as high as 168 inches to move, load or unload, transfer, transport, stack or unstack palletized goods, boxes, crates, merchandise, materials, and supplies from one location to another. - Performs one or a combination of the following warehousing duties: Selects for shipment or transfer designated stock by proceeding to area, finding stock and verifying information shown on shipping or transferring document against that on stock tags or bin bags; determines from which stack or bin items are to be removed; removes stock, assuring that proper quantity and nomenclature of selected stock agree with information contained on document. Moves items selected to designated location. Receives merchandise, supplies and equipment from vendors or manufacturers by unloading trucks, vans, freight cars; moves items by handcart, conveyor, or similar conveyances; checks items against receiving documents, making notation on same, and reporting discrepancies to supervisor. Places identified stock in appropriate temporary or permanent storage locations according to specific oral or written instructions and established methods. May sign for merchandise received. Warehouses palletized or bulk stock according to specified locations; restacks and straightens warehouse items; sorts out bad containers and periodically checks bays, bins for mixed stock or incorrect locations; corrects or notifies supervisor of problems. Assists in taking inventories by determining quantities on hand. May operate the forklift to load vans for shipment overseas, including checking weighing arranging/selecting merchandise, following established methods and procedures. - Works under the general supervision of a designated supervisor who makes assignments and issues instructions relating to the warehousing operations. Work is checked while in progress for the arrangement of materials moved, and upon completion for compliance with instructions. PHYSICAL DEMANDS: Uses moderate physical effort while performing the various maneuvers involved in the operation of the forklift truck. Performs work on hard surfaces that requires standing, stooping and bending in a tiring and uncomfortable position. May lift and carry objects weighing up to 100 pounds with assistance. WORKING CONDITIONS: Normally works inside and outside in cold, damp, drafty and hot areas. Is subject to injury from falling objects, collisions, shifting loads and overturning of truck. TRAINING REQUIREMENT: Associate must receive Hazardous Material (HazMat) training within 90 days of hire per Department of Transportation regulations Qualifications: GENERAL EXPERIENCE: One year of experience performing warehousing related duties, such as receiving, storing, issuing, shipping, operation of manual material movement equipment, etc. or similar work that provided the knowledge and skills to perform the duties of the position. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE: One year of experience including work that demonstrated the ability to operate a forklift and other material handling equipment in the receipt, warehousing, and shipping of stock and supplies. PHYSICAL REQUIREMENTS: Uses moderate physical effort while performing the various maneuvers involved in the operation of the forklift truck. Performs work on hard surfaces that requires standing, stooping and bending in a tiring and uncomfortable position. May lift and carry objects weighing up to 100 pounds with assistance.



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(March 19) WAREHOUSE WORKER - Navy Exchange Services (NEX)
Posted: Mar 20, 2022 06:09
SUFFOLK, Virginia
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Title: (March 19) WAREHOUSE WORKER Location: United States-Virginia-Suffolk Job Number: 220001HH Job Summary: Performs a variety of duties in connection with receiving storing issuing and shipping etc. within a warehouse area. Duties and Responsibilities : Receives and unloads incoming merchandise deliveries. Opens inspects counts marks unpacks segregates andor tags items. Verifies items against appropriate documentation to ensure correct items and quantities have been received checks cost and retail prices reports shortages overages damaged items or any other discrepancies noted to supervisor. May sign for merchandise received. Warehouses stock according to specified locations. Periodically checks labels or bins for location accuracy corrects or notifies supervisor of problems. May be assigned a specific area for the performance of this function. Pulls merchandise in accordance with established procedures for shipment transfers or customer orders as applicable and directed by system or supervisor verifying information shown on respective documents against information on merchandise or labels. May provide assistance in the charge back area performing limited tasks in connection with the receipt storing and shipping of over shipped andor damaged merchandise. Assists in preparing charge backs and processing same following established procedures. Performs periodic inventories as required. Assists supervisor with inventory preparation. Performs basic housekeeping duties to maintain stock areas clean and orderly. May operate material handling equipment MHE up to 10000 pounds as high as 30 to move load or unload transfer transport stack or unstuck merchandise materials and supplies from one location to another. Works under the general supervision of a designated supervisor. Carries out assigned duties in accordance with established policy and procedures. Work is reviewed in terms of efficiency of operations and adherence to procedures. Performs other related duties as assigned. PHYSICAL EFFORT Walks stoops bends and stands for a long period of time. May lift and carry boxes weighing up to 40lbs and sometimes over 50lbs with assistance. Uses push carts to transport merchandise. Climbs ladders to pull stock stock shelves and bins. Uses sharp instrument to break open boxes. WORKING CONDITIONS Works indoors andor outdoors which may be cold drafty damp or hot. Work is performed in close quarters in storage areas or bin aisles ramps or on platforms. There is danger of minor injuries such as cuts scrapes and bruises as well as from falling stock. TRAINING REQUIREMENT Associate must receive Hazardous Material HazMat training within 90 days of hire per Department of Transportation regulations Qualifications: GENERAL EXPERIENCE Eighteen months experience performing warehousing related duties such as receiving storing issuing shipping operation of manual material movement equipment etc. or similar work that provided the knowledge and skills to perform the duties of the position. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience. PHYSICAL REQUIREMENTS Walks stoops bends and stands for a long period of time. May lift and carry boxes weighing up to 40lbs and sometimes over 50lbs with assistance. Uses push carts to transport merchandise. Climbs ladders to pull stock stock shelves and bins. Uses sharp instrument to break open boxes.



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Visual Merchandiser (Sign Making) PT w/ benefits - Navy Exchange Services (NEX)
Posted: Mar 20, 2022 06:09
MARYSVILLE, Washington
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Title: Visual Merchandiser (Sign Making) PT w/ benefits Location: United States-Washington-Marysville Job Number: 220001H6 Come work for the Navy Exchange ...where you can have a retail career with a purpose!!!! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. If you really enjoy working with others, like variety, are detail-oriented, and have strong computer skills, this could be the job for you! No military affiliation is required. Job Summary : Responsible for making display signs of a simple nature assisting in setting up displays and maintaining related records. Duties and Responsibilities: Works under the general supervision of a designated supervisor. Carries out assignments in accordance with prescribed procedures and instructions. Carries out printing assignments in accordance with instructions following NEXCOM Visual Merchandising sign requirements and policies. Work is reviewed in terms of timeliness compliance with instructions given demonstrated artistic ability and overall effectiveness of signs prepared. Receives requisitions from Exchange departments for specific sign printing projects. Uses sign machine and prints a wide variety of flyershandbills etc. using the display of merchandise using various types and sizes of type as well as a variety of color and poster boards. Delivers completed signs to requesting department and assists with their installation. Periodically checks signs and decals on display for accuracy and neatness etc.. Touches up refinishes or replaces signs when necessary. Maintains recordslogs on duplicating and sign making services provided. Procures materials and supplies needed to fulfill sign making assignments. Responsible for cleaning equipment and insures proper care and storage of displaysign equipment and materials. Maintains working area in a clean and orderly condition. Assists in assemblingdisassembling displays fixtures shelves counters and clothes racks etc. as directed. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year of experience that demonstrated possession of the necessary mechanical and artistic skills required of the position to be filled in visual merchandising display and communication. Such experience may have been gained in operation of sign machines graphics illustration visual display or interior decoration. SUBSTITUTION OF EXPERIENCE FOR EXPERIENCE 1 year of successfully completed education in specialized schools of interior decoration design or art or 1 year at least 30 credit hours of accredited College or University education that included at least 6 credit hours in interior decoration or design architecture commercial art or related fine art courses.



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WAREHOUSE WORKER, FT (35 - 40HRS) MINI MART, NAVAL BASE - Navy Exchange Services (NEX)
Posted: Mar 20, 2022 06:09
SAN DIEGO, California
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Title: WAREHOUSE WORKER, FT (35 - 40HRS) MINI MART, NAVAL BASE Location: United States-California-San Diego Job Number: 220001ET Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Grade: NA05,Responsible for one or more functions receiving storing issuing and shipping etc. within a warehouse area. May be assisted by several lower grade associates. Duties and Responsibilities: Performs a substantial combination of the following duties Receives and checks incoming freight merchandise supplies andor equipment from the main distribution center andor drop shipments from vendors. Unloads vehicles by moving items by handcart conveyor or similar conveyance. Receives invoice from vendor on merchandise ordered checks against report of goods received RGR to ensure items and quantity ordered are received. Opens inspects counts marks and prices merchandise. Reports shortages overages spoilage andor damaged items to supervisor. Warehouse palletized or bulk stock according to specified locations. Checks bins for mixed stock or incorrect storage notifies supervisor of serious discrepancies. May prepare temporary or permanent storage locations for new merchandise places stock in bins and arranges on shelves. In a retail sales location may provide work direction to storeworkers of lower grades prepares work schedules assigns work recommends leave and provides input for work performance reviews. Stocks and supervises the storage of merchandise in stock area in coordination with supervisor determines proper display area and amount of shelf space for items in retail area in coordination with supervisor determines the priority of work to be accomplished on a daytoday basis. Receives Merchandise Transfers. Selects merchandise from storage locations and moves to shipping area. Prepares Transfer Delivery Receipt and issues to driver with merchandise for delivery to requester. Receives Chargebacks for merchandise returns. Pulls merchandise removes pricetags and stock for pickup and delivery to vendor. Obtains signatures for merchandise upon delivery. May be responsible for the receipt and storage of designated security and highly pilferable material in a warehouse storage area. Checks receipt document andor Transportation Control Number TCN against merchandise received for accuracy. Conducts periodic inventory of merchandisesupplies. Determines discrepancies on short or damaged items and advises supervisor. May order display equipment seasonal decorative items and related supplies for supported exchanges. When working in an area other than a main warehouse i.e. Vending Visual Merchandising Auto Service Center etc. may perform incidental duties related to the operational function or the department assigned. May operate a forklift in the performance of duties. May be required to have a valid drivers license and operate one or more types of trucks with rated capacities up to and including one ton in hauling cargo within Government installations and over public roads. Performs other related duties as assigned. PHYSICAL EFFORT Performs work on hard surfaces and in work areas that require standing stooping bending and working in tiring and uncomfortable positions. Is required to lift up to 100 lbs with assistance and carry short distances heavier material will be transported by forklift equipment. WORKING CONDITIONS Work is performed indoors and outdoors. The area may be cold drafty damp or hot. Is exposed to the possibility of injury such as exposure to cuts bruises lacerations from falling or dropping stock from handling materials and from mechanical equipment. TRAINING REQUIREMENT Associate must receive Hazardous Material HazMat training within 90 days of hire per Department of Transportation regulations. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE One year of experience performing warehousing related duties such as receiving storing issuing shipping operation of manual material movement equipment etc. or similar work that provided the knowledge and skills to perform the duties of the position. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE One year of warehousing experience including work that demonstrated the ability to prepare material receiving and transfer documentation provide direction to lower graded warehouse workers and ability to operate a fork lift. PHYSICAL REQUIREMENTS Performs work on hard surfaces and in work areas that require standing stooping bending and working in tiring and uncomfortable positions. Is required to lift up to 100 lbs with assistance and carry short distances heavier material will be transported by forklift equipment. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES



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MAINTENANCE WORKER - FULL TIME (34.5-40 HOURS) - NGIS SAN DIEGO - Navy Exchange Services (NEX)
Posted: Mar 20, 2022 06:09
SAN DIEGO, California
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Title: MAINTENANCE WORKER - FULL TIME (34.5-40 HOURS) - NGIS SAN DIEGO Location: United States-California-San Diego Job Number: 220001FQ Job Summary: Responsible for performing facilities maintenance work involving two or more of the skilled trades. Incumbent performs intermediate level tasks and works more independently as training and experience increase. Duties and Responsibilities: Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Position is responsible for performing a variety of semiskilled and unskilled tasks involving standard methods related to the operation and maintenance of physical plant facilities. Performs work in at least two or more of the following trades requiring a higher level of skill than NA474907 in the maintenance and repair of buildings and related fixtures or having significant emphasis in one of the higher level licensed trades Electrical Heating Ventilation and Cooling or Plumbing. Maintains work order log and follow up as required. Reports status to supervisor. Logs trouble calls with contractor as appropriate. Plumbing: Makes basic plumbing repairs to sinks, faucets, commodes, tanks, urinals, Ptraps, shutoff valves on washing machines, and water supply that can be accomplished by removing, cleaning, resealing, replacing defective parts or units, installing water heaters, garbage disposals, faucets, and sinks. Washer/Dryer repair: Performs routine maintenance on washers and dryers to include cleaning lint ducts and vents, replacing hoses and fittings as required, and referring more complex problems to supervisor for action Heating Ventilation and Air Conditioning (HVAC): Recognizes the cause of faulty equipment and makes repairs on a variety of HVAC units as appropriate. Incumbent traces and locates defects to determine the type and extent of repair needed and they plan the work select the proper tools and testing devices and accomplish repairs according to accepted trade practices. Electrical: Recognizes and reports electrical problems. Replaces fluorescent and incandescent ballasts bulbs and tubes as needed. Makes repairs that can be accomplished by removing, replacing, tightening, splicing, soldering, and insulating defective wiring controls, equipment, and fixtures such as broken and bare wiring burned out switches and relays loose connections and fittings damaged light fixtures and poorly operating thermostats. Carpentry: Measures cuts and constructs or repairs wood or wood substitute items. Conducts basic carpentry repairs applying a general knowledge of wood composite materials, wood substitutes, and woodworking techniques as well as basic shop mathematics to plan measure and lay out materials according to dimensional requirements and specifications. Repairs include repairing or replacing screens window and door frames molding and trim and repair and replacement of drywall or similar products. Incumbent applies standard measurements and specifications when constructing installing or repairing items such as frame structures, decking partitions, shelving, doors, forms siding and scaffolds. Painting: Preparation of areas and standard coating methods such as brushing, rolling, and spraying, and ensure surfaces are fully coated protected and free from drips and runs. Incumbent uses specifications to thin, stir, and mix coating materials according to specific directions. They apply various coating materials, for example, paints varnishes and shellacs with brushes rollers spray guns and other related methods and techniques and see that the coating finish meets surface protection requirements. Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE: One year of experience that provided the applicant with knowledge of general maintenance practices involving the upkeep of buildings grounds fixtures, equipment, etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE: Three years of general maintenance work in involving variety of trade practices associated with such occupations as air conditioning and refrigeration, electrical work, plumbing, carpentry, masonry, and painting, etc. Including knowledge of safety and environmental rules and regulations concerning procedures, tools, mechanical, and electrified equipment, chemicals and basic safe work practices. PHYSICAL REQUIREMENTS: Standing, stooping, bending, kneeling, climbing, and work in tiring and uncomfortable positions. Frequently lifts and carries material weighing up to 50 pounds. A recognized professional certification or license in one trade (plumbing, HVAC, electrical, carpentry, or painting) trade is preferred.



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Vending Manager ($2M-$5M) FT w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 20, 2022 06:09
LEMOORE, California
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Title: Vending Manager ($2M-$5M) FT w/Benefits Location: United States-California-Lemoore Job Number: 220001H8 Job Summary Plans, coordinates and supervises the vending operations at an assigned activity. Responsible for procurement, inventory management, operating financials, etc. Duties and Responsibilities - Plans, coordinates and supervises all facets of an Exchange-owned and contracted vending operations. - Responsible for achieving net contribution goals through effective management of product, cash personnel, equipment, security, expenses and operational records. - Implements procedures for controlling and managing inventory of merchandise and repair parts. Establishes vending routes, merchandise accountability, vending merchandise replenishment system and preventive maintenance schedules for vending machines, equipment and vehicles. - Reviews and analyzes vending machine reports and vending machine operating summaries. Ensures that established sales and profit goals are achieved through sound management and creative promotional actions. Maintains close liaison with area Exchanges to develop merchandising strategies and resolve operational concerns. -Works under the general direction and supervision of a manager who outlines policies, procedures and objectives. Operates independently, within established policies, procedures and regulations. Refers unusual or complex problems to supervisor with recommendation for solution. Work is reviewed in terms of objectives met and efficiency in meeting operating goals. - Prepares equipment requests for Exchange-owned vending machines, repair parts equipment and vehicles. Maintains fixed asset records for all equipment. -Is directly responsible and accountable for the performance and mission effectiveness of assigned departments/locations, as well as compliance with all operating procedures. Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas that may be susceptible to loss such as inventory shrink, shoplifting, refund fraud, paperwork error, associate theft and receiving purchase order errors. Ensures that all directives, policies and regulations relative to the management of cost control and loss prevention initiatives are adhered to, and actively works to create an environment intolerant of internal and external theft, paperwork error and inventory shrink. -Inspects Exchange owned and/or contracted operated vending machines for operational condition, appearance, merchandising and products. Reports all cases of vandalism and machine jackpots and assists in the investigation of such incidents, as directed by higher authority. Initiates corrective action and conducts follow up to ensure compliance. Prepares appropriate vending inspection reports. -Responsible for the preparation of appropriate reports on Exchange owned and contract vending machines, contractor cash receipts, accounts and cash records and operational data. Establishes internal control procedures, safeguards and releases cash intakes. - Analyzes direct run/contracted vending operations to determine which method of operation would be most advantageous. Evaluates the effectiveness of the operation and ensures compliance with NEXCOM directives, policies and procedures. - Conducts market and demographic surveys to determine vending product trends and population counts. Maintains current knowledge of the vending industry including operational procedures, industry trends, equipment and products. - Prepares input to the contracting officer regarding contractor performance. Initiates proper termination action when authorized in the event of contractor non-compliance with contract terms. - Establishes and ensures cash handling, safety, sanitation and security procedures are adhered to. - Maintains close liaison and coordinates with the NEXCOM Contracting Division to ensure maximum efficiency and timely achievement of procurement/contracting objectives as they apply to Vending Department operations. - Establishes and implements a comprehensive ongoing training program for all Vending Department associates. -Responsible for inventory control, warehouse storage, records maintenance, equipment repair, servicing, maintenance and installation of machines at activity and locations. Resolves customer complaints and initiates action to avoid recurrence. - Supervises personnel, approves leave and vacation schedules, enforces work rules, establishes internal operating policies and procedures and initiates programs or projects to serve mission goals. Develops safe working conditions and practices and ensures adherence to same. Interviews and selects personnel, completes performance appraisals, reviews proposed disciplinary actions, resolves grievances and complaints and otherwise develops a cohesive work force. - Will be required to travel to assigned activities within the district for short to long periods of time. - Position requires associate to be on call for potential issues that arise after normal work hours. Performs other related duties as assigned. JOB REQUIREMENTS: 1. Must possess a valid state driver's license. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g. Federal, DOD,Security Clearance, etc.). 4. Pass the GSA defensive driving course. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: Total of four (4) years of experience as follows: GENERAL EXPERIENCE: Three (3) years' experience gained in merchandising, technical or other responsible work which enabled the applicant to gain knowledge of merchandising and procurement practices; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgement. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of related academic study above the high school level may be substituted for 9 months of experience, up to a maximum of four-year bachelor's degree for three years of general experience. AND SPECIALIZED EXPERIENCE: One (1) year of responsible experience which provided a background in any of the following: merchandising; operations; vending; maintenance of equipment; inventory levels; customer service; maintaining effective sanitation, security and safety measures, and exempt or nonexempt supervisory experience; or similar work which demonstrated the knowledge, skills and abilities required of the operational area. PHYSICAL REQUIREMENTS: Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. Occasionally handles heavier items with assistance or material handling equipment. Regular walking, bending, reaching required. JOB REQUIREMENTS: 1. Must possess a valid state driver's license. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g. Federal, DOD, Security Clearance, etc.). 4. Pass the GSA defensive driving course.



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NAVY LODGE MANAGEMENT TRAINEE (HOSPITALITY DEVELOPMENTAL POSITION - MULTIPLE LOCATIONS IN SEATTLE, WA AREA) - Navy Exchange Services (NEX)
Posted: Mar 18, 2022 22:46
MARYSVILLE, Washington
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Title: NAVY LODGE MANAGEMENT TRAINEE (HOSPITALITY DEVELOPMENTAL POSITION - MULTIPLE LOCATIONS IN SEATTLE, WA AREA) Location: United States-Washington-Marysville Job Number: 220001H3 HOSPITALITY DEVELOPMENTAL POSITION - MULTIPLE LOCATONS IN WASHINGTON STATE AREA Job Summary: Responsible for completing training and development requirements are determined by the Navy Lodge Program functional codes, based on the knowledge, skills, and abilities (KSA's) needed to effectively plan, schedule, organize and operate a Navy Lodge operation. Duties and Responsibilities: - Position is located at a Navy Lodge training site where at least fifty percent of training will be given. - Provides adequate staffing for all areas of responsibilities. Evaluates the work performance of subordinate personnel. - Plans and carry out the training of associates. - Assists individual subordinate associates with job-related and personnel problems. - Communicates with and motivates associates. - Conducts inspections of Navy Lodge operations; identifies problems/deficiencies and implements appropriate corrective measures. Follows up to ensure deficiencies are corrected. - Evaluates maintenance and operating costs, prepares statistical data, develops information that includes current/past expenditures and estimates for future cost and forwards to the appropriate Navy Lodge Program Regional Vice President or training manager. - Coordinates the alteration, minor construction, painting and preventive maintenance of Navy Lodge facilities and equipment with maintenance personnel. - Develops and administers operating and equipment budgets for the Navy Lodge in conjunction with Navy Lodge Program. - Responsible for implementing Navy Lodge Program policies and procedures as established. - Maintains liaison with NEXCOM and other activities, vendors, suppliers to ensure adequate levels of supplies and service. - Ensures proper control/maintenance of operational records and files. Ensures compliance with all safety fire and sanitation regulations, and is also responsible for the safety of the Navy Lodge guests and Navy Lodge associates. - Is sensitive and knowledgeable of the Navy Lodge Program's Central Reservation Center. Knowledge of and capable of communicating effectively regarding the Navy Lodge Quality Assurance Program and the Navy Lodge Program's 1-800-TEL-NAVY Hotline. - Completes designated training within prescribed timeframe in preparation of assignment to a Navy Lodge work location. - Responsible for providing management coverage at Navy Lodge locations other than training site. - Travel, which may equate to 50% of time is necessary. Performs other related duties as assigned. Qualifications: Qualification Requirement A two or four-year bachelors degree in Hospitality or Hotel/Motel Management or Business Administration. OR A four-year bachelor degree in Business Administration. OR A minimum of one year experience working in a supervisory or management position in a Hotel, Motel or similar facilities (such as: residential, resort, Airbnb, timeshare, vacation rental, serviced apartments, etc.) Equivalent combination of education and experience that provided professional Hotel/Motel Management knowledge. Job: Management



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MERCHANDISER (Food) - Navy Exchange Services (NEX)
Posted: Mar 18, 2022 22:46
VIRGINIA BEACH, Virginia
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Title: MERCHANDISER (Food) Location: United States-Virginia-Virginia Beach Job Number: 220001H0 Job Summary: Performs routine administrative functions related to Buying functions for designated departments under Centralized Procurement. Serves in developmental capacity for a Mechandiser NF3 position. Duties and Responsibilities: Places purchase orders of basic forecasted repetitive and standing purchase order programs. Checks basic stock assortment for additions and deletions, initiates interstore transfers, returns merchandise to warehouse and overstocked merchandise to vendors. Assists in the preparation and implementation of model stock plans and seasonal buying plans. Prepares historical analysis of various aspects of the merchandise required in developing buying plans and making commitments. Responds to inquiries from field Exchanges vendors etc. Works closely with NEXCOM departments vendors field Exchanges etc. to facilitate flow of information regarding changes to stock assortments merchandise availability sales events substitutions vendor support etc. Ensures that Navy Exchanges are provided with complete merchandising information pertinent to assigned departments or merchandise classifications. Prepares bulletins including the master stock assortment list for each selling location. Assigns style numbers to line items procured and maintains UPC files. Assists in the preparation of advertising sheets coop forms worksheets secures samples and performs other related duties as needed in conjunction with all corporate promotional events. Assists in developing vendor produced insertsflyers to tiein with major promotional events. Participate in retail marketing meetings merchandise clinics functional training courses for departments assigned as required. Keeps abreast of current industrymarket trends for assigned departments by receiving trade publications market offerings and information from the commercial sector. Works under close supervision. Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE 1 year experience in which applicant demonstrated the ability to perform clerical duties required. AND SPECIALIZED EXPERIENCE 1 year experience in which the applicant has gained knowledge of the regulations and procedures of one or more areas of a procurement system. SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level may be substituted for general experience. Substitution of additional education for specialized experience must include 6 semester hours in business subjects such as marketing accounting purchasing economics or other directly related courses.



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EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST - Navy Exchange Services (NEX)
Posted: Mar 18, 2022 22:46
VIRGINIA BEACH, Virginia
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Title: EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST Location: United States-Virginia-Virginia Beach Job Number: 220001GP Job Summary: The position is located in NEXCOM Equal Employment Opportunity Office and serves as an Equal Employment Opportunity Specialist on the Equal Employment Opportunity EEO staff. The Equal Employment Opportunity Specialist is delegated the responsibility for performing activity EEO program development administrative evaluations andor advisory functions. Duties and Responsibilities: - Administers EEO complaints; provides counseling; prepares and performs investigations and adjudication for the Navy Exchange System. - Monitors complaints to ensure an effective and efficient completion. Takes action to expedite complaint processing when necessary. Complaints are often complex and controversial and require intensive fact-finding, in-depth analysis, and innovative approaches/methods for developing proposed resolutions. - Compiles monthly, quarterly, and annual reports of EEO Informal and Formal complaints with NEXCOM Headquarters and Field activities to provide accurate tracking of complaints activity. - Compiles, reports and analyzes statistical data to evaluate effectiveness of program for Workforce Diversity and measurable representation. Determines trends and identifies problem areas of recruitment. Monitors and compiles statistical data for Six Steps to Diversity/Affirmative Employment Program (AEP) from field activities submission to headquarters/major claimant. - Establishes facts, analyzes and evaluates complaints; mediates and negotiates informal adjustments with management officials, complainants, DoD Investigators and attorneys when possible. - Consults with cognizant line officials to develop resolutions for discrimination complaints and prepares final recommendations of acceptance/dismissal of EEO complaints at Headquarters level. - Assists in developing, implementing and administering EEO complaints procedure processing. - Conducts EEO training for Navy Exchange System associates, as requested. Provides input for Diversity and other EEO programs. - Carries out policy of courtesy and service. - Works under the general supervision of a designated supervisor who sets overall program objectives and resources. Supervisor is available and collaborates in developing deadlines and approaches to unusual or particularly sensitive programs and/or case problems. Work is planned and carried out independently. Incumbent selects the most appropriate techniques and methods to accomplish work and advises supervisor when unexpected problems or controversial issues arise; proposes approach for resolving them. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE: Three years of experience in administrative, investigative, technical or other responsible work that demonstrated possession of the following: skill in written and oral expression; skill in investigating and analyzing problems; skill to read, understand, interpret and explain technical material such as written regulations, laws or court decisions; skill in working effectively with others, regardless of their socioeconomic background. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Three years of progressively responsible experience including work of an analytical, interpretative and judgmental nature. The experience must have demonstrated possession of: knowledge of the principles, practice, laws, regulations and methods of Federal EEO; knowledge of personnel policies and practices; skill in analyzing organizational policies and practices to identify barriers to EEO and to propose solutions to EEO problems; and knowledge of the particular employment problems faced by women and minorities, veterans, the disabled, workers over 40 years of age or other relevant classes of persons. Job: EEO



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SPECIALTY SALES ASSOCIATE (UNIFORMS NAS) - Part Time - Navy Exchange Services (NEX)
Posted: Mar 18, 2022 22:46
PENSACOLA, Florida
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Title: SPECIALTY SALES ASSOCIATE (UNIFORMS NAS) - Part Time Location: United States-Florida-Pensacola Job Number: 220001FI JOB SUMMARY As a Specialty Sales Associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. Through your specialty knowledge you will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Customer Service - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card. - Provide premier customer service - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. - Uses specific knowledge to demonstrate product features and provide comparisons with similar products. Organization - Maintaining store appearance. Sales - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation. - May handle special order merchandise requests including ordering, tracking, and providing updates to customer. Inventory - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.(May participate in periodic inventories). Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS - Product Knowledge - In depth technical knowledge of how products work, warranties, and ability to compare products by features. Experience - 1-2 years of Retail or relevant work experience required; 6 months of product specific experience required. Communication Skills - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills - Basic math functions such as addition, subtraction, multiplication, and division. - Ability to use a calculator and calculate percentages and ratios. - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. - Ability to understand and problem solve customer needs. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.



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(NMC PORTSMOUTH) - PERSONALIZED SERVICES CLERK - Navy Exchange Services (NEX)
Posted: Mar 18, 2022 22:46
PORTSMOUTH, Virginia
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Title: (NMC PORTSMOUTH) - PERSONALIZED SERVICES CLERK Location: United States-Virginia-Portsmouth Job Number: 220001CE Job Summary: Responsible for performing all or some of the various duties within the Personalized Services Department which may include some or all of the following responsibilities such as simple floral displays FTD gift wrapping Western Union engraving sortingdistribution of incomingoutgoing mail packages stockingmaintaining applicable sales areas check cashing acceptanceprocessing of Military Star Card application acceptance of Military Star Card payments etc. Duties and Responsibilities : Performs all or some of the following related duties as assigned. FLOWER SHOP Creates or assists in creating floral arrangements such as corsages table arrangements bouquets etc. Advises customer of types of floral arrangements and prices instructs patrons of the care of fresh cut flowers potted flowers and plants upon request. Maintains fresh and dry flowers and plants by dusting and watering. Arranges in a neat and orderly manner on the display counters and in a floral area. Assists customer in the selection of plantsfresh flowers etc. Takes Teleflora FTD and special orders from patrons for flowersplants and maintains necessary documentation. May be required to deliver flowers on base valid license required. PERSONALIZED SERVICES Performs personalized services functions such as gift wrapping taking orders for personalized stationery wedding invitations etc. preparing rental agreements maintaining pertinent records and logs and keeping current price sheets of authorized items. Performs engraving functions. Sends receives and issues Western Union checks Maintains display area in a clean and orderly manner. Sorts incoming mail for distribution. Processes incomingoutgoing mail in accordance with established procedures and postal regulations. Performs packing service for mailing packages following established procedures. Receives articles to be mailed priority mail flat rate express delivery UPSFED EX in accordance with established procedures and maintains copy of receipts for reference. Collects arranges and files a variety of documentsenvelopes and maintains documents following established procedures. Maintains number control logs and master lists for PO box rentals stamp sales 1583A forms and various logs in connection with all operation functions including Western Union FTD engraving etc. Performs engraving functions taking orders completing orders. Performs giftwrapping services. Assists customers in opening Military Star Card accounts. Provides applications and basic program information. Where applicable may assists customers with questions regarding their accounts such as available balances credit limits etc. Accepts payments for Military Star Card. LAYAWAY SERVICES Explains layaway policies and requirements. Runs layaway reports and reconciles layaways notifying late payments cancellations etc. Takes and places customer special orders as required. Places orders promptly and follows up regularly with applicable buyervendor. Advises customer of delivery and updates status of order as necessary. Provides refunds merchandise exchanges and price adjustments in accordance with NEX policy. Performs all types of cash register transactions cash check charge debit layaway gift certificate etc. in an accurate and procedurally correct manner. Becomes knowledgeable in NEX store policies including Righter Merchandising System functions and operation merchandise returns price matching check cashing etc. Is empowered and responsible for resolving customer problems and complaints consistently tactfully and intelligently ensuring customer satisfaction as the end result. Non routine issues are immediately referred to a higher level associate having authority to resolve the matter. Assists in training new associates in store programs and policies as assigned. Exercises tact good manners and courtesy when serving and assisting customers . Works under the general supervision of a designate supervisor who delegates assignments provides instructions and procedures and is available for assistance and guidance in connection with problems encountered. Work is performed independently within the framework of established policies procedures and regulations. Refers unusual problems to supervisor for assistance. Work is reviewed in terms of timeliness of assignments adherence to applicable procedures efficiency of accomplishment of assigned functions and patron satisfaction. Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.



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(NEX PORTSMOUTH) - JEWELRY - SPECIALTY SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Mar 18, 2022 22:46
PORTSMOUTH, Virginia
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Title: (NEX PORTSMOUTH) - JEWELRY - SPECIALTY SALES ASSOCIATE Location: United States-Virginia-Portsmouth Job Number: 220001FZ Job Summary : As a Specialty Sales Associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. Through your specialty knowledge you will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : Customer Service. Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service Cooperate and build positive inclusive and respectful relationships and take accountability for your own actions and outcomes. Uses specific knowledge to demonstrate product features and provide comparisons with similar products. When selling clothing or military uniforms may be required to take upper and lower body measurements for the purpose of ensuring proper fit of tailored articles. Organization Maintaining store appearance. Sales Crossselling products and knowing layout of the store Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation. May handle special order merchandise requests including ordering tracking and providing updates to customer. Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS Product Knowledge In depth technical knowledge of how products work warranties and ability to compare products by features. Experience 12 years of Retail or relevant work experience required 6 months of product specific experience required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to understand and problem solve customer needs. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.



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SEASONAL STORE WORKER (MAIN STORE/VARIOUS DEPT) - Navy Exchange Services (NEX)
Posted: Mar 18, 2022 22:46
PEARL HARBOR, Hawaii
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Title: SEASONAL STORE WORKER (MAIN STORE/VARIOUS DEPT) Location: United States-Hawaii-Pearl Harbor Job Number: 220001H5 Selected candidate may be required to work in an enclosed tent area/outside work environment and may be exposed to extreme temperature and weather condition changes. Job Summary: Performs various duties in connection with loading unloading verifying of merchandise in an Exchange store storeroom andor location or movingstacking layaway merchandise in assigned locations. Duties and Responsibilities: Loads and unloads merchandise examines for damage or shortages. Verifies type and quantity of merchandise received for agreement with documentation provided brings to attention of supervisor discrepancies andor deficiencies found. Assists in assembly and loading of merchandise in connection with requests received. Unpacks segregates and stocks counters andor shelves with merchandise in accordance with established instructions. May price stamp merchandise. Assists in the conduct of periodic inventories by counting stock items remaining on shelves and in keeping storage and sales area clean and orderly. Moves specifically designated merchandise identified as layaway from retail store to other designated warehouse area. Stacks such merchandise according to prescribed procedure. Returns merchandise to store as required. Insures that proper documentation is made and copies are forwarded to appropriate departments. May be required to perform such other duties as operating price tag machine unloading boxes and packages and pulling merchandise from stock or stock shelves. As required assists customers in locating merchandise and answering questions of a general nature. May operate a cash register on an occasional basis. Works under the general supervision of a designated supervisor carrying out assignments with little review during progress of work. Specific instructions are provided on new and unfamiliar situations. Completed work is checked to see that instructions have been followed. Performs other related duties as assigned. PHYSICAL EFFORT Stands walks and handles merchandise up to 50 pounds with assistance. WORKING CONDITIONS Generally works indoors. Is exposed to drafts heat e.g. combination controlled temperaturesclimates and weather conditions noise and dust. May have to stand for long periods. TRAINING REQUIREMENT Associate must receive Hazardous Material HazMat training within 90 days of hire per Department of Transportation regulations Qualifications: Six months experience performing various duties in connection with loading unloading and verifying of merchandise. Physical requirements Stands walks and handles merchandise up to 50 pounds with assistance.



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SEASONAL CUSTOMER SERVICE CLERK (MAIN STORE/CUSTOMER SERVICE/REFUNDS) - Navy Exchange Services (NEX)
Posted: Mar 18, 2022 22:46
PEARL HARBOR, Hawaii
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Title: SEASONAL CUSTOMER SERVICE CLERK (MAIN STORE/CUSTOMER SERVICE/REFUNDS) Location: United States-Hawaii-Pearl Harbor Job Number: 220001H4 Job Summary: Performs a variety of duties in connection with NEX internal and external customer services operations. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Duties and Responsibilities: Greets and provides specialized services to customers. Performs transactions quickly efficiently and professionally. Provides the following representative services Provides layaway services. Explains layaway policies and requirements. Provides refunds merchandise exchanges and price adjustments in accordance with NEX policy. Takes and places customer special orders as required. Computes cost and takes required deposit. Places orders promptly and follows up regularly with applicable BuyerVendor. Advises customer of delivery and updates status of order as necessary. Monitors status of rain checks issued to customers. Tracks orders and delivery. Advises customers of receipt of merchandise and arranges for pickupdelivery. Adjusts selling price and computes necessary accounting documentation. Assists customers in opening NEXCARD accounts. Provides applications and basic program information. Assists customers with questions regarding their accounts such as available balances credit limits etc. Accepts NEXCARD payments. Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Is empowered and responsible for resolving customer problems and complaints consistently tactfully and intelligently ensuring customer satisfaction as the end result. Nonroutine issues are immediately referred to a higher level associate having authority to resolve the matter. Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codesuniform standards and assistingsupporting sales team members to the maximum extent possible. Communicates information to customers knowledgeably and legibly. Follows up on commitments and handles all details necessary to successfully complete the sales encounter. Thanks customers for their patronage. Reviews stock assortments and communicates regularly with supervisor store manager etc. regarding additions deletions customer preferences needs and problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of storedepartment sales goals etc. As required performs cash register transactions. Performs all types of cash register transactions cash charge check layaway gift certificate etc. in an accurate and procedurally correct manner. Shops the competition to become familiar with commercial sector retail store sales events policies best practices etc. Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. Completes paperwork associated with merchandiseinventory movement price adjustments customer returns cash register operation etc. accurately and completely. Assists in training new associates in store programs and policies as assigned. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience.



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SALES ASSOCIATE- SD FASHION STORE- PART-TIME (20-34.5 HRS) - Navy Exchange Services (NEX)
Posted: Mar 18, 2022 22:46
SAN DIEGO, California
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Title: SALES ASSOCIATE- SD FASHION STORE- PART-TIME (20-34.5 HRS) Location: United States-California-San Diego Job Number: 220001EW Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge / specs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products / merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS / WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays This Position may work across multiple departments based on Business needs. The initial assignment will be in Handbags and Accessories. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No experience required. High school graduate or equivalent preferred.



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STORE MANAGER (76M+) Hawaii - Navy Exchange Services (NEX)
Posted: Mar 18, 2022 22:46
HONOLULU, Hawaii
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Title: STORE MANAGER (76M+) Hawaii Location: United States-Hawaii-Honolulu Job Number: 220001BX U.S. Citizenship Required Hawaii Nonforeign Benefit Allowance: Cost of Living Allowance (COLA): This position is currently eligible to receive a COLA of 9.75% of base pay. This is a federal tax free benefit. All allowances are subject to change. Job Summary: Manages and directs operations at a main store complex and the management staff within it. Duties and Responsibilities: - Prioritizes and coordinates daily operational activities in order to maximize operations and encourage profitability of a main store location. - Develops and coordinates merchandising strategies, sales promotions, and the execution of retail and services business strategies through partnering with the General Manager and store management staff to maximize sales and service levels. - Develops and manages operating budgets and oversees main store complex financial performance. Plans for and ensures that applicable expenses are leveraged to sales results. Identifies and executes actions to correct deficiencies, exploit areas of opportunity, and maximize operational performance. - Reviews store's appearance by walking through the store regularly to ensure it meets standards for maximizing customer service, productivity and financial performance. - Partners with Retail Operations Support Manager and follows up to ensure backup storage, warehouse, and distribution functions enable proper receipt, storage, and efficient movement of merchandise between departments and other stores. - Reviews merchandise stock assortments, coordinating specific corrective actions as necessary with merchandise buyers. Takes action to ensure stockturn, gross margin and sales goals are achieved. - Works closely with Loss Prevention and store management to develop and monitor the store location's shrink plan, identify potential shrink issues and ensures adequate security procedures are followed. Accountable for completion of Operational Audits and Reviews in absence of Retail Operations Support Manager. - Regularly inspects selling locations to ensure adherence to customer service, safety, and security standards. Develops a plan to address deficiencies as they occur. - Ensures and coordinates communication amongst store management to facilitate a team approach and meet goals and expectations set by NEXCOM and General Manager. - Supervises assigned personnel, including, but not limited to Divisional and Department Managers, etc. Sets standards and evaluates associate's performance. Ensures adequate staffing levels are maintained consistent with store expense and customer service requirements. Identifies and coordinates associate training requirements. Provides guidance and mentorship to management staff through daily direction and supervision. - Establishes and implements an effective customer relations program, including ensuring the Premier Customer Service training is administered and monitored for best results. - Applies courtesy and customer service policies towards patrons and associates. - Works under the general supervision and direction of the General Manager. Responsive to all NEX managers, associates and patrons. - Performs other related duties as assigned. TRAINING REQUIREMENT: Associate must receive Hazardous Material (HazMat) training within 90 days of hire per Department of Transportation regulations. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: Total of six years of experience as follows: GENERAL EXPERIENCE: Three years of experience which was gained in administrative, operational, merchandising, management or other responsible work which enabled the applicant to gain a general knowledge of store operational practices and merchandising procedures; skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Three years of progressively responsible experience which provided a thorough working knowledge of retail and/or services merchandising and operational practices and procedures; and an understanding of management methods and techniques utilized in driving sales, monitoring, developing and improving operational plans; or similar work which demonstrated the knowledge and abilities to perform the work of the position. Job: Store Management



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