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NGIS (DAM NECK) FRONT DESK ASSOCIATE - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
VIRGINIA BEACH, Virginia
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Title: NGIS (DAM NECK) FRONT DESK ASSOCIATE Location: United States-Virginia-Virginia Beach Job Number: 2200013G Job Summary: Position is responsible for performing front desk andor reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA andor alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List InHouse Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: One year of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash.



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(NEX LITTLE CREEK)-PERSONALIZED SERVICES CLERK-RPT - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
VIRGINIA BEACH, Virginia
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Title: (NEX LITTLE CREEK)-PERSONALIZED SERVICES CLERK-RPT Location: United States-Virginia-Virginia Beach Job Number: 2200015C Job Summary: Responsible for performing all or some of the various duties within the Personalized Services Department which may include some or all of the following responsibilities: Optical Shop, Barber/Beauty Shop,simple floral displays,FTD, gift wrapping, Western Union,engraving, sorting and distribution of incoming/outgoing mail, packages, and stocking. Maintaining applicable sales areas, check cashing, acceptance and processing of Military Star Card application, acceptance of Military Star Card payments etc. Duties and Responsibilities: Performs all or some of the following related duties as assigned: BARBER/BEAUTY SHOP Serves as receptionist in the Barber/Beauty shop answering phones, scheduling appointments. Keeps track of barber/beauty tickets, tracks productivity and daily record keeping as needed. Works with stylist and vendors in maintaining shop inventories, initiating replenishment, conducting monthly inventories as required. Assists barbers/beauticians in maintaining sanitation requirements as needed. FLOWER SHOP Creates or assists in creating floral arrangements such as: corsages, table arrangements, bouquets etc. Advises customer of types of floral arrangements and prices, instructs patrons of the care of fresh cut flowers, potted flowers and plants upon request. Maintains fresh and dry flowers and plants by dusting and watering. Arranges in a neat and orderly manner on the display counters and in a floral area. Assists customer in the selection of plants and fresh flowers etc. Takes Teleflora FTD and special orders from patrons for flowers/plants and maintains necessary documentation. May be required to deliver flowers on base. Valid license required . LAUNDRY/DRY CLEANING Receives from patrons garments to be cleaned, computes cost and issues receipt, tickets articles received by date, name, description and type of service, regular , special required. Bags articles for pickup by contractors Laundry Dry Cleaning Service. Receives articles and delivery tickets from contractors Dry Cleaning Service. Checks ticket numbers against file copy. Files articles on rail in alphabetical and numerical order. OPTICAL SHOP Receives Prescription Order Forms and enters into log by name of patron, service number, type of lens, color etc. Forwards prescription form to manufacturer for processing. Receives from authorized personnel invoice with merchandise and prices delivered from manufacturer/laboratory. In the case of obvious discrepancies noted or other deficiencies indicated by the optician returns item to manufacturer for replacement, reworking or other required processing. Orders replacement parts and maintains records of frame size, color, and patron number. Makes out sales slips and notifies patrons of receipt of merchandise. PERSONALIZED SERVICES Performs personalized services functions such as gift wrapping, taking orders for personalized stationery, wedding invitations and etc., preparing rental agreements, maintaining pertinent records, logs, and keeping current price sheets of authorized items. Performs engraving functions. Sends receives and issues Western Union checks. Maintains display area in a clean and orderly manner. Sorts incoming mail for distribution. Processes incoming/outgoing mail in accordance with established procedures and postal regulations. Performs packing service for mailing packages following established procedures. Receives articles to be mailed priority mail, flat rate,express delivery,UPS, FED EX in accordance with established procedures and maintains copy of receipts for reference. Collects arranges and files a variety of documents/envelopes and maintains documents following established procedures. Maintains number control logs and master lists for PO box rentals, stamp sales, 1583A forms, and various logs in connection with all operation functions including Western Union, FTD, engraving etc. Performs engraving functions taking orders completing orders. Performs gift wrapping services. Assists customers in opening Military Star Card accounts. Provides applications and basic program information. Where applicable may assists customers with questions regarding their accounts such as available balances andcredit limits etc. Accepts payments for Military Star Card. Provides refunds, merchandise, exchanges, and price adjustments in accordance with NEX policy. Assists with inventory taking. Maintains adequate supplies and records at all times. Operates a number of machines such as cash register, postage scale, Western Union, engraving machine, SIM computer functions according to established control procedures. Performs routine servicing of equipment and makes corrections to simple operational malfunctions. LAYAWAY SERVICES Explains layaway policies and requirements. Runs layaway reports and reconciles layaways notifying late payments cancellations etc. Takes and places customer special orders as required. Places orders promptly and follows up regularly with applicable buyer/vendor. Advises customer of delivery and updates status of order as necessary. Provides refunds, merchandise exchanges, and price adjustments in accordance with NEX policy. Performs all types of cash register transactions cash, check, charge, debit, layaway, gift certificate etc. in an accurate and procedurally correct manner. Becomes knowledgeable in NEX store policies including Righter Merchandising System functions and operation, merchandise returns, price matching, check cashing etc. Is empowered and responsible for resolving customer problems and complaints consistently, tactfully and intelligently ensuring customer satisfaction as the end result. Non routine issues are immediately referred to a higher level associate having authority to resolve the matter. Assists in training new associates in store programs and policies as assigned. Exercises tact, good manners, and courtesy when serving and assisting customers. Works under the general supervision of a designate supervisor who delegates assignments, provides instructions and procedures, and is available for assistance and guidance in connection with problems encountered. Work is performed independently within the framework of established policies, procedures and regulations. Refers unusual problems to supervisor for assistance. Work is reviewed in terms of timeliness of assignments, adherence to applicable procedures, efficiency of accomplishment of assigned functions and patron satisfaction. Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.



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NAVY LODGE MANAGEMENT TRAINEE (DEVELOPMENTAL POSITION - MULTIPLE LOCATIONS IN TIDEWATER AREA) - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
VIRGINIA BEACH, Virginia
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Title: NAVY LODGE MANAGEMENT TRAINEE (DEVELOPMENTAL POSITION - MULTIPLE LOCATIONS IN TIDEWATER AREA) Location: United States-Virginia-Virginia Beach Job Number: 2200016A HOSPITALITY DEVELOPMENTAL POSITION - TIDEWATER AREA Job Summary:Responsible for completing training and development requirements are determined by the Navy Lodge Program functional codes, based on the knowledge, skills, and abilities (KSA's) needed to effectively plan, schedule, organize and operate a Navy Lodge operation. Duties and Responsibilities: - Position is located at a Navy Lodge training site where at least fifty percent of training will be given. - Provides adequate staffing for all areas of responsibilities. Evaluates the work performance of subordinate personnel. - Plans and carry out the training of associates. - Assists individual subordinate associates with job-related and personnel problems. - Communicates with and motivates associates. - Conducts inspections of Navy Lodge operations; identifies problems/deficiencies and implements appropriate corrective measures. Follows up to ensure deficiencies are corrected. - Evaluates maintenance and operating costs, prepares statistical data, develops information that includes current/past expenditures and estimates for future cost and forwards to the appropriate Navy Lodge Program Regional Vice President or training manager. - Coordinates the alteration, minor construction, painting and preventive maintenance of Navy Lodge facilities and equipment with maintenance personnel. - Develops and administers operating and equipment budgets for the Navy Lodge in conjunction with Navy Lodge Program. - Responsible for implementing Navy Lodge Program policies and procedures as established. - Maintains liaison with NEXCOM and other activities, vendors, suppliers to ensure adequate levels of supplies and service. - Ensures proper control/maintenance of operational records and files. Ensures compliance with all safety fire and sanitation regulations, and is also responsible for the safety of the Navy Lodge guests and Navy Lodge associates. - Is sensitive and knowledgeable of the Navy Lodge Program's Central Reservation Center. Knowledge of and capable of communicating effectively regarding the Navy Lodge Quality Assurance Program and the Navy Lodge Program's 1-800-TEL-NAVY Hotline. - Completes designated training within prescribed timeframe in preparation of assignment to a Navy Lodge work location. - Responsible for providing management coverage at Navy Lodge locations other than training site. - Travel, which may equate to 50% of time is necessary. Performs other related duties as assigned. Qualifications: A two or four-year bachelors degree in Hospitality or Hotel/Motel Management or Business Administration. OR A four-year bachelor degree in Business Administration. OR A minimum of one year experience working in a supervisory or management position in a Hotel, Motel or similar facilities (such as: residential, resort, Airbnb, timeshare, vacation rental, serviced apartments, etc.) Equivalent combination of education and experience that provided professional Hotel/Motel Management knowledge. Job: Management



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CLIENT SERVICES TECHNICIAN - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
VIRGINIA BEACH, Virginia
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Title: CLIENT SERVICES TECHNICIAN Location: United States-Virginia-Virginia Beach Job Number: 22000167 Job Summary: Serves as Client Services Technician with the responsibility for providing procurement configuration implementation troubleshooting and overall support for end user devices and other related equipment. Devices include computing and mobile devices of varying operating systems peripherals pointofsaleservice devices etc. Duties and Responsibilities: Incumbents of this position must be U.S. Citizens. - Performs the full spectrum of end user computer (i.e. PC desktop/laptop, MacBook, iMac) and mobile (i.e. Blackberry, iPhone, tablet) support to include procurement, configuration, implementation, troubleshooting, and overall support for end user devices and other related equipment. - Installs and configures end user device software to include operating system files, and works closely with Client Services Engineering staff and management when issues with the image process, software installation or application support needs arise. - Integrates hardware, software, and end-user applications. - Provides system integration of hardware and/or software. - Serves as customer service liaison to NEXCOM end-users. - Respond to Level II Helpdesk requests. - Responsible for collecting complete IT requirements for NEX initiatives including, but not limited to, numbers of end user computers / mobile devices and placement, number of Point of Service registers and placement, number of printers and placement.. - Conducts one-on-one end user device software training for NEXCOM associates as needed. - Prepares purchase requests for software and hardware utilizing automated procurement system, and provides central point to manage assigned equipment purchases, and logistics tracking. - Provides analytical, technical, and administrative support in the design, installation, and maintenance of new and existing end user computer and mobile systems, including network and e-mail operations. - Responsible for the proper function of all Client Computing equipment in support of NEXCOM operations. - Installs computer equipment after initial site preparation in accordance with manufacturer's requirement. Works with appropriate facilities staff to effect installation of required electrical power and/or communications cabling. - Coordinates with responsible personnel and other NEXCOM functional codes to ensure and verify that all required infrastructure is in place and tested prior to turnover to user. - Troubleshoots end user computer / mobile device problems and determines appropriate course of action to return to operational use. Rectifies problems through appropriate adjustment to equipment and/or configuration. Refers problems beyond his/her ability to manufacturer's representative for resolution. Follows up with users and vendors to ensure problem is resolved. - Must possess valid driver's license to support off site facilities. - Coordinate equipment repairs for NEXCOM field sites. - Ensure/implement the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software). - Ensures site survey information and documentation is provided to vendors after reconciliation. - Required to respond to calls 24x7x365 (On-Call). - Responsible for IT asset management, reporting and recording all IT assets for all completed IT assignments. Performs other related duties as assigned. Note: Must be able to lift 50 LB, kneel, bend, and stand for long periods of time. This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI). This position has been designated as a Cyber IT/Cybersecurity Workforce position in specialty area 45 and as a condition of employment incumbents of this position are required to comply with the Department of the Navy (DON) Cyber Information Technology / Cybersecurity Workforce positions Requirements of SECNAV M-5239.2. Candidates without the required certification may be placed into this job, but must obtain the required certification(s) within 6 months of appointment; failure to obtain this requirement will result in termination of employment. Qualifications: Qualified candidates must be U.S. Citizens. GENERAL EXPERIENCE : Three years of experience in administrative, technical or investigative work which demonstrated the ability and aptitudes required to perform technical and analytical work involving management information systems. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree in business/information systems or computer science discipline for general experience. AND SPECIALIZED EXPERIENCE: Minimum of 2 years experience in the following. PC Hardware, software, and operating systems installation, upgrade, troubleshooting, repair and deployment. Technical support experience in one of the following operating systems (i.e., Novell, Windows XP, Windows 2000, Windows 2003, Windows 98SE, Linux). Systems user account administration. Application deployment. This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI). This position has been designated as a Cyber IT/Cybersecurity Workforce position in specialty area 45 and as a condition of employment incumbents of this position are required to comply with the Department of the Navy (DON) Cyber Information Technology / Cybersecurity Workforce positions Requirements of SECNAV M-5239.2. Candidates without the required certification may be placed into this job, but must obtain the required certification(s) within 6 months of appointment; failure to obtain this requirement will result in termination of employment. Job: Information Technology



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SALES ASSOCIATE (CASE BEER & SODA) - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
ATLANTIC BEACH, Florida
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Title: SALES ASSOCIATE (CASE BEER & SODA) Location: United States-Florida-Atlantic Beach Job Number: 220000Z9 Job Summary As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience, preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES CLERK (GARDEN SHOP) - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
ATLANTIC BEACH, Florida
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Title: SALES CLERK (GARDEN SHOP) Location: United States-Florida-Atlantic Beach Job Number: 2200016J Job Summary As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience, preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.



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Sales Associate NW Shop PT w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
OAK HARBOR, Washington
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Title: Sales Associate NW Shop PT w/Benefits Location: United States-Washington-Oak Harbor Job Number: 2200012K Come work for the Navy Exchange ...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. We also offer an excellent benefits package and the opportunity to grow your career with us. No military affiliation is required. Job Summary: As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience, preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
GULFPORT, Mississippi
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Title: SALES ASSOCIATE Location: United States-Mississippi-Gulfport Job Number: 2200015V JOB SUMMARY As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation. INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. - Other Duties as assigned. QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise. EXPERIENCE - Retail experience, preferred but not required. COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
GULFPORT, Mississippi
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Title: SALES ASSOCIATE Location: United States-Mississippi-Gulfport Job Number: 2200015X JOB SUMMARY As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation. INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. - Other Duties as assigned. QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise. EXPERIENCE - Retail experience, preferred but not required. COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



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(NORFOLK GATEWAY INNS & SUITES) ASSISTANT GENERAL MANAGER - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
NORFOLK, Virginia
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Title: (NORFOLK GATEWAY INNS & SUITES) ASSISTANT GENERAL MANAGER Location: United States-Virginia-Norfolk Job Number: 2200015G Job Summary: The position is responsible for managing daily NGIS operations and lodging programs. Duties and Responsibilities: Program Management duties comprise 55 of incumbents time and include but are not limited to: Acts in the capacity as the General Manager GM during absence. Assists the GM in operating a professional Department of Defense DoD lodging operation consistent with those services and amenities provided in a commercial midgrade hotel for guests in a Temporary Duty TDY Permanent Change of Station PCS or Leisure status. Assists the GM in preparing reports for higher authority and analyzes evaluates and implements instructions and notices from higher authority assessing trends and problems that span the operation recommends and implements necessary changes and evaluates results. Assists the GM in the development and execution of the installation NGIS business plan annual budget and capital plan and in executing short and longrange financial plans to ensure program goals are met. Works with the GM to meet or exceed budgeted profit margins by accurately forecasting revenues and expenses. Supports the GM with ensuring lodging operational costs are fully reimbursed when establishing rates for support services provided to other Programs e.g. MWR Unaccompanied Housing Family Housing etc.. Monitors analyzes and manages facility utilities costsusage and utility invoices applying accepted billing and accounting practices. Must be a user of the CIRCUITS program and other government specific systems as required. Participates in achieving the directives of management for the NonAppropriated Billeting Fund NABF when officially designated in writing. Ensures the efficient and proper use of all nonappropriated funds NAF including funds personnel facilities supplies and equipment. Maintains accountability for the safeguarding of all funds. Participates during fiscal oversight reviews to include inventory and accountability of minor property and fixed assets. Supports the GM with management of real property resources and provides advice on renovations improvements and minor andor major construction to the GM and the Regional Lodging Director. Ensures the safety and security of guests lodging associates and lodging assets through the development of a comprehensive maintenance and safety program. Performs management internal controls MIC reviewing and developing internal controls to prevent loss and improve cost saving measures. Participates in achieving and maintaining accountability for the requisition receipt and storage of all inventory consumable nonconsumable minor property and fixed assets. Accesses and manages Property Record Cards PRC using the prescribed Navy operating systems. Uses Naval Facilities Engineering Command NAVFAC systems to manage work orders requests for service costs associated with repair validate ebilling invoices and manages disputes. e.g. Geo Readiness Program MAXIMO Validates reimbursable expenses. Acts as alternate Approving Official for government purchase cardholders reviewing all purchase requests and approving in accordance with appropriate guidelines. Provides customer-facing integration execution and management of services and resources at the installation level. Ensures facility and services meet program standards by conducting daily and weekly Room Inspections to continually evaluate facility conditions and staff performance. Provides program oversight and participates in improvement efforts to include Mystery Shop Calls review of customer response results and room inspections to ensure program standards are maintained. Responds to all guest comments in person and via the comment card surveys in a professional and timely manner and in accordance with program standards. Participates in meeting program standardization goals and participates in the lodging accreditation program. Attends CNIC Region and Installation lodging training to ensure training efforts result in improving performance in operational management service delivery and proper training of employees to meet program standards and developmental expectations. Examples include professional certifications CNIC hosted management training CNIC approved online training and achieving property accreditation. Demonstrates and practices proficiency with hotel management applications and reporting systems. Reviews and validates online property website content and submits changes as required to ensure data is accurate. Utilizes the Navy Lodging Programs NLP Property Management System PMS to access guest information and retrieve reservation information for analytics and forecasting. Accesses management systems and tools e.g. SAPEpitomeKronosNLP Survey as required to meet operating and program standards. Utilizes the Enterprise Inventory Management System COREHMS to verify room inventories and modify inventory availability for multiple sales channels e.g. Call Center Defense Travel System DTS DoD lodging website etc. to maximize utilization and revenue generating opportunities. Establishes and maintains liaison with divisions departments and other offices that provide goods or services to the operation fosters relationships within the community. Monitors all NAF contracts for public works or private contractor services to the NAF facility ensuring compliance with the task order. Provides input for performance work statements for contract services and measures compliance through inspections audits and customer critiques. Markets the NGIS program using technology with approved online print and local resources to ensure patrons are aware of the availability of lodging assets and programs. Supervisory duties comprise 45 of incumbents time and include but are not limited to: Directs work to be accomplished by staff. Assigns work based on priorities difficulty and requirements of assignments and staff capabilities. Conducts annual performance reviews of staff. Participates in section staffing decisions. Ensures staff receives proper training to fulfill requirements of their positions. Addresses potential disciplinary andor performance issues timely and takes appropriate corrective actions as necessary. Supports CNICs Equal Employment Opportunity EEO policy fosters a work environment free of discrimination harassment andor reprisal ensures all subordinate staff understand and adhere to the policy and ensures treatment of all staff is fair and equitable. Directly supervises assigned staff which may include NF03s such as Housekeeping Manager Front Office Manager Maintenance Manager NF02s Supply Clerk andor Crafts Trades equivalents Custodial Worker Supervisors Custodial Worker Leaders. Responsible for providing direct onsite management and administration of facilities and personnel in coordination with the GM. The work directly contributes to the military members retirees civilians and family members quality of life mission readiness and contributes to job satisfaction and retention of valuable members. Incumbent will be considered ALPHA personnel and therefore subject to work during inclement weather or other states of emergency. Must have or be able to obtain and maintain a current drivers license as travel to other facilities may be required within the normal scope of duties. The incumbent is expected to meet the qualifications for professional accreditation as defined by CNIC Lodging polic Lodging policy within 12 months of position appointment. Performs other related duties as assigned. Qualifications: A total of 4 years of experience, consisting of the following: GENERAL EXPERIENCE: 3 years of experience in administrative, technical or other responsible work which enabled the applicant to gain a general knowledge of operational practices and procedures; skill in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION OF EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4-year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: One year of responsible experience that provided an in-depth knowledge of hotel/motel or institutional management or other related service industry management and operations. Such experience should include background in most of the following: procurement of supplies and equipment, operational efficiency, sanitation, internal finance controls, budgeting, staffing, room design and decorating; or similar work which demonstrated the knowledge and abilities of the operational area. Job: Management



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(NEX NOROFLK) DEPARTMENT MANAGER ($50-75M) - CD33 MINIMART - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
NORFOLK, Virginia
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Title: (NEX NOROFLK) DEPARTMENT MANAGER ($50-75M) - CD33 MINIMART Location: United States-Virginia-Norfolk Job Number: 2200012L Job Summary: Manages sales activities in assigned retail andor mall services departments. Ensures departments are appropriately stocked attractively displayed and adequately staffed to achieve sales goals and service standards. Duties and Responsibilities: Responsible for department level execution of retail andor assigned mall services business strategies procedures and policies. Ensures department is fully stocked and merchandise is attractively displayed to include effective signing accurate price marking fact tags etc. Adheres to corporate Visual Merchandising standards. Coordinates stock replenishment with backroom and procurement personnel. Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed. Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations. Reviews departments merchandise stock structure makes recommendations and provides information to Store Divisional Managers Buyers etc. regarding merchandise instock position stock assortment product saleability local demand trends and requirements etc. Reviews daily sales reports. Recommendsinitiates markdowns as necessary. Provides input to Store Divisional ManagersStore Managers regarding departmental promotions sales goals and budgets. Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. Coordinates and implements departmental promotions and sales events with store operations visual merchandising and merchandise procurement associates. Provides postpromotion feedback to Buyers Store Manager etc. Supervises trains and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals sales events sales incentive programs store policies etc. Keeps current regarding industrymarket trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible. Carries out policy of courtesy and service recognizing the importance of genuine obvious and active attention required in a retail organization. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates in the performance of duties. Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position. Responds to inquiries and provides assistance in a prompt and friendly manner. Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives. Performs other related duties as assigned Qualifications: 3 YEARS GENERAL EXPERIENCE Experience which was gained in administrative clerical retail sales or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures skill in dealing with others in persontoperson work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level may be substituted for each 9 months of experience. Substitution of 1 year for 1 year in those instances where coop experience is required of a student as part of the program study. AND 1 YEAR SPECIALIZED EXPERIENCE Progressive experience which provided background in merchandise controls inventory stock record keeping and reports exempt or nonexempt supervisory experience merchandise display and retail promotions or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies. Job: Retail/Services Sales/Operations, Customer Service



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(NSA NORTHWEST) SUPERVISORY SALES ASSOCIATE - NORTHWEST MINIMART **HIRING INCENTIVE** - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
CHESAPEAKE, Virginia
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Title: (NSA NORTHWEST) SUPERVISORY SALES ASSOCIATE - NORTHWEST MINIMART HIRING INCENTIVE Location: United States-Virginia-Chesapeake Job Number: 2200013V Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash fixed assets and merchandise inventory. Providing direction on assignments including prioritizing projectstasks managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May openclose locations. Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of productsmerchandise Provide trainingdocumentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required 1 year of lead or supervisory experience required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create winwin situation. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. MiniMart is located near the boarder of North Carolina at 1315 Ballahack Road, Chesapeake VA 23322. HIRING BONUS Serve those who serve & earn up to $300 when you join our team! $300 Sign-On Bonus to be paid after 30 and 120 days of employment Must be onboard by March 30, 2022 Any applicant who was actively employed by the Navy Exchange Service Command within 12 months of their pending hire date will not be eligible for a Sign-On bonus. Failure to disclose prior employment at the Navy Exchange could result in revocation of offer to hire. Full terms and conditions available upon request Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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NAVY LODGE HOUSEKEEPING ATTENDANT (New Wage Schedules) - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:10
CORPUS CHRISTI, Texas
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Title: NAVY LODGE HOUSEKEEPING ATTENDANT (New Wage Schedules) Location: United States-Texas-Corpus Christi Job Number: 22000122 Job Summary: Regularly performs the full range and scope of housekeeping services that include but not limited to cleaning guest rooms public spaces storage area laundry rooms exterior space etc. These services include but are not limited to vacuuming mopping dusting scrubbing washing moving items polishing cleaning removal of debris trash transporting clean and dirty linen towels etc. Duties may also include breakfast set up clean up and maintenance. Using hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities: Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms public space and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. Cleans guest rooms and other assigned areas. Operates cleaning equipment e.g. vacuum cleaner waxer and polisher. Empties wastebaskets dusts waxes and polishes room furniture. Also washes walls partitions air vents disinfects and deodorizes toilet bowls lavatories etc. Washes and replaces window treatments and washes ceiling fixtures changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind uses step stool to clean window and window treatments cabinet tops mirrors and picture frames. Cleans bathroom areas including tub tile walls commode floors and vanity. Cleans kitchen area including stoves ovens microwave refrigerator cabinets and floor. Disinfects dishes utensils and cookware. Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. Must report immediately to the supervisor such things as no luggage in a stayover guest room no service needed sleepouts extra guests unauthorized pets and any other unusual circumstances. Cleans vacuums and mops corridors stairways guest laundry patios and balconies. Shampoos rugscarpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy industrial type carpet cleaners and equipment. Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. Patrols parking lots outside passage ways sidewalks and removes trash and debris as required. May be required to load and unload trucksvans. Assists with the receipt of merchandise from vendors the assembly separation storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers pliers box cutters crowbar and shears for cutting bands. Reports any lost and found items to the housekeeping supervisor immediately listing the room number or area where it was found. Responsible for the setup and breakdowncleanup of the complimentary selfservice breakfast bar. Assist with preparing prepackaged breakfast items by assembling takeout breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. May be required to assist with setup and breakdown of chairs and tables used during special event and clean immediate and surrounding area upon the conclusion of the event. Greets a guest with pleasant acknowledgement when seen within 10 feet. Complete all required safety/security training. Maintains a clean and safe environment. Required to obtain certain certifications as necessary in connection with performing job duties. Performs other related duties as assigned Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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NAVY LODGE GUEST SVC REPRESENTATIVE- II - Navy Exchange Services (NEX)
Posted: Mar 04, 2022 23:09
FORT WORTH, Texas
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Title: NAVY LODGE GUEST SVC REPRESENTATIVE- II Location: United States-Texas-Fort Worth Job Number: 220000ER Job Summary: Serving as first point of contact with guests and handles all stages of guests stay accommodating special request as needed and resolving issues that may arise. Responsible for the security and privacy for all guests the front desk operations lobby appearance guest service office operations etc. Position will be required to work assigned shifts including holidays as scheduled. Communicates with all Navy Lodge personnel and chain of command concerning operations guest issues or situations that require immediate attention. Duties and Responsibilities : Incumbents of this position must complete required training designated for overnight shift complete all work duties assigned to this shift complete reports as required and is designated to fillin schedule gaps due to callouts noshows vacations etc. during overnight shift schedule. Responsible for all Front Desk Operations. Assists guests in person via email social media or via telephonic contact for all communication including but not limited to room reservations andor cancellations payments questions checkin checkout process collecting payments authorized patron verification guest room assignments credit card processing express check out requirements etc. Applies knowledge of Navy Lodge standard operating procedures processes and rules governing patron eligibility. Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times. Interacts with patrons and receives and resolves customer complaints. Utilizes judgment and understanding of policies and procedures to better assist patrons and resolve complaints and issues to includes but not limited to upgrading patrons room type adjusting room fee adjusting checkin andor checkout times consistent with Navy Lodge Policy refers unusual issues to immediate supervisor for assistance. Issues room keys sorts incoming mail and messages and deposits guest valuables in safetydeposit boxes. Operates telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge services base facilities area attractions and travel directions. Responsible for lobby appearance including cleaning mopping dusting organization presentation etc. and all assigned work areas. Responsible for assigned pass key properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to Supervisor. Responsible for care and upkeep of Navy Lodge issued uniform items i.e. name tags shoes jackets etc. and assigned work equipment i.e. radios powerhand tools etc. Greets and welcomes guests upon sight or within 10 feet while performing outstanding guest relations. Utilizes a computerized Property Management System PMS and takes inquiries and reservations from authorized patrons. Provides information regarding facilities location and surrounding area and produces reports. Input statistical data and reviews same for accuracy data is used in developing appropriate guest history and operational reports. Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels. Reconciles daily transactions of all accounts ensuring complete balance accuracy while maintaining customer services at all times. Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memoscorrespondences required in the course of performing the job. Complete bank deposits pick up mail collect money bags and other required services. Exchange maintain rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes. Responsible for the setup and breakdown cleanup of the complimentary selfservice breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. Required to obtain proper certification. May be required to assist with setup and breakdown of chairs and tables used during special functions and clean immediate and surrounding area upon the conclusion of the event. Required to assist in laundry facility and issue deliver guests supplies to guests. Maintains a clean and safe environment. May be required to obtain proper certifications as necessary in connection with performing job duties. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience.



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FRONT DESK ASSOCIATE PART TIME (20-34.5 hrs/wk)) - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
PATUXENT RIVER, Maryland
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Title: FRONT DESK ASSOCIATE PART TIME (20-34.5 hrs/wk)) Location: United States-Maryland-Patuxent River Job Number: 2200014B Job Summary: Position is responsible for performing front desk and/or reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests. Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of non-availability (CAN) and/or alternative lodging in the area. Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List, and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10232020 Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10232020 Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24-hour day, 7 days a week. Performs other related duties as assigned Qualifications: Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglas guards at cash registers. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks to be worn by customers & Associates at all times. GENERAL EXPERIENCE: One year of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash.



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NAVY LODGE HOUSEKEEPING ATTENDANT - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
PATUXENT RIVER, Maryland
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Title: NAVY LODGE HOUSEKEEPING ATTENDANT Location: United States-Maryland-Patuxent River Job Number: 2200013D Job Description: Regularly performs the full range and scope of housekeeping services that include but not limited to cleaning guest rooms public spaces storage area laundry rooms exterior space etc. These services include but are not limited to vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting clean and dirty linen towels etc. Duties may also include breakfast set up clean up and maintenance. Using hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities : Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms, public space, and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. Cleans guest rooms and other assigned areas. Operates cleaning equipment e.g. vacuum, cleaner, waxer, and polisher. Empties wastebaskets dusts waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories etc. Washes and replaces window treatments and washes ceiling fixtures changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind uses step stool to clean window and window treatments cabinet tops mirrors and picture frames. Cleans bathroom areas including tub tile walls commode floors and vanity. Cleans kitchen area including stoves ovens microwave refrigerator cabinets and floor. Disinfects dishes utensils and cookware. Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. Must report immediately to the supervisor such things as no luggage in a stayover guest room, no service needed, sleepouts, extra guests, unauthorized pets, and any other unusual circumstances. Cleans vacuums and mops corridors, stairways, guest laundry, patios, and balconies. Shampoos rugs & carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy industrial type carpet cleaners and equipment. Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. Patrols parking lots outside passageways sidewalks and removes trash and debris as required. May be required to load and unload trucks & vans. Assists with the receipt of merchandise from vendors the assembly separation storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers pliers box cutters crowbar and shears for cutting bands. Reports any lost and found items to the housekeeping supervisor immediately listing the room number or area where it was found. Responsible for the setup and breakdown & cleanup of the complimentary self-service breakfast bar. Assist with preparing prepackaged breakfast items by assembling takeout breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. May be required to assist with setup and breakdown of chairs and tables used during special event and clean immediate and surrounding area upon the conclusion of the event. Greets a guest with pleasant acknowledgement when seen within 10 feet. Complete all required safety security training. Maintains a clean and safe environment. Required to obtain certain certifications as necessary in connection with performing job duties. Performs other related duties as assigned Qualifications: Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglas guards at cash registers. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks to be worn by customers & Associates at all times. No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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NAVY LODGE HOUSEKEEPING ATTENDANT - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
FORT WORTH, Texas
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Title: NAVY LODGE HOUSEKEEPING ATTENDANT Location: United States-Texas-Fort Worth Job Number: 220000ZT Job Summary : Regularly performs the full range and scope of housekeeping services that include but not limited to cleaning guest rooms public spaces storage area laundry rooms exterior space etc. These services include but are not limited to vacuuming mopping dusting scrubbing washing moving items polishing cleaning removal of debris trash transporting clean and dirty linen towels etc. Duties may also include breakfast set up clean up and maintenance. Using hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities : Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms public space and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. Cleans guest rooms and other assigned areas. Operates cleaning equipment e.g. vacuum cleaner waxer and polisher. Empties wastebaskets dusts waxes and polishes room furniture. Also washes walls partitions air vents disinfects and deodorizes toilet bowls lavatories etc. Washes and replaces window treatments and washes ceiling fixtures changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind uses step stool to clean window and window treatments cabinet tops mirrors and picture frames. Cleans bathroom areas including tub tile walls commode floors and vanity. Cleans kitchen area including stoves ovens microwave refrigerator cabinets and floor. Disinfects dishes utensils and cookware. Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. Must report immediately to the supervisor such things as no luggage in a stayover guest room no service needed sleepouts extra guests unauthorized pets and any other unusual circumstances. Cleans vacuums and mops corridors stairways guest laundry patios and balconies. Shampoos rugscarpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy industrial type carpet cleaners and equipment. Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms. Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. Patrols parking lots outside passage ways sidewalks and removes trash and debris as required. May be required to load and unload trucksvans. Assists with the receipt of merchandise from vendors the assembly separation storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers pliers box cutters crowbar and shears for cutting bands. Reports any lost and found items to the housekeeping supervisor immediately listing the room number or area where it was found. Responsible for the setup and breakdowncleanup of the complimentary selfservice breakfast bar. Assist with preparing prepackaged breakfast items by assembling takeout breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. May be required to assist with setup and breakdown of chairs and tables used during special event and clean immediate and surrounding area upon the conclusion of the event. Greets a guest with pleasant acknowledgement when seen within 10 feet. Complete all required safety security training. Maintains a clean and safe environment. Required to obtain certain certifications as necessary in connection with performing job duties. Performs other related duties as assigned Qualifications: No Experience Required : High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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Cashier (Food Service) - Part-time w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
JACKSONVILLE, Florida
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Title: Cashier (Food Service) - Part-time w/Benefits Location: United States-Florida-Jacksonville Job Number: 2200014Y This is a Part-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary : As a Cashier you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining checkout area appearance. Moving and restocking bagspackaging materialslabels. Sales Interact with customer to ensure they found everything they needed. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Maintaining change funds and accounts for sales receipts. Completing various forms of paperwork reports and reconciliation. Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned. QUALIFICATIONS Product Knowledge . Knowledge of PointofSale systems. Experience Retail or relevant work experience preferred but not required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE (Full time) - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
BETHESDA, Maryland
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Title: SALES ASSOCIATE (Full time) Location: United States-Maryland-Bethesda Job Number: 220000XW Job Summary: Grade: NF01, Salary Code N/A. Description - External Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks and gloves for Associates to wear during their shifts. Qualifications: Qualifications - External No experience required. High school graduate or equivalent preferred.



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VENDING OPERATIONS WORKER - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
ANNAPOLIS, Maryland
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Title: VENDING OPERATIONS WORKER Location: United States-Maryland-Annapolis Job Number: 2200010R JOB SUMMARY : Performs various duties including but not limited to maintaining monitoring and replenishing vending merchandise specific product lines as well as the maintenance and operation of vending machines money changing machines and Micro Markets machines equipment. Operates a motor vehicle throughout the geographical area military installations and on public roads for long and short trips in accordance with job duties and responsibilities. DUTIES AND RESPONSIBILITIES: Maintains Exchange owned machines daily in an assigned location. Inspects replenishes machines with hot cold foods and or snack and or beverages and or miscellaneous items. i.e. sandwiches cakes pies popcorn salads fruits pastry sodas yogurt laundry detergent etc.. Checks refrigerated machines to ensure health codes are adhered to i.e. expiration dates of yogurt sandwiches etc. and that foods are not spoiled removes aged foods or other merchandise from machines. Utilizes various hand operated dollies and carts to load and unload stockroom and various vending machines at assigned location. Requisitions additional vending merchandise to ensure an in stock position at the location at all times. Rotates merchandise on a first in first out basis to ensure the freshest inventory is available. Receives and verifies various vending merchandise deliveries and stocks and secures merchandise. Performs work involved in the control of the operation of vending machine service such as soft drink vendors snack machines washing machines automatic dryers etc. Communicates daily or more frequently to supervisor with location requests and complaints. Assist supervisor in developing plans for storage and arrangement of merchandise in accordance with NEX policies. Lays out storage space assist with establishing item merchandise location i.e. organization and or arrangement and identifies high and low usage merchandise in accordance with NEX policies and procedures. Assist supervisor with identifying new merchandise product lines to include in the vending business operation and recommend adjustments in supply levels based on the utilization of inventory products. Sets up and maintains prices in vending machines on items being sold. Assists in relocating and installing new machines at locations cleans interior and exterior using appropriate cleaning solutions. Makes minor repairs settings and adjustments on all vending machines serviced as needed and removes cash as serviced. Records machine servicing information by use of a computerized hand held device or will be required to complete a Cash Collection Slip SS411. Collects monies from vending machines at locations according to established schedule and secures money inside vehicle safe. As required accompanies Vending Contractors verifying cash taken from vendor owned machines. Clears coin jams and makes refunds at designated locations as required. Turns in collected money bags and SS411 forms for machines serviced to NEX Cash Room cage in accordance with established procedures. Responsible for assigned permanent change fund and verifies daily. Maintains vending machines vehicles stockroom and handling equipment in accordance with established procedures and Navy Guidelines. Receives and verifies various vending merchandise deliveries and stocks and secures merchandise within the vending warehouse and or vending truck. Is responsible for the inventory control of products. Completes weekly truck inventory. Maintains liaison with location management and customers to develop a positive customer relations atmosphere. Carries out policies with premier customer service. Operates motor vehicle or panel truck 34 ton throughout the geographical area and on public roads and military installations for long and short trips in the performance of duties. Loads and unloads merchandise by hand or dolly insures that merchandise is protected from damage or bad weather. Prepares and maintains Daily Trip Report of all trips made. Performs inspection of vehicle for proper maintenance such as checking gas and oil tune-ups etc. Cleans vehicle and secures in designated area at end of day. Obtains receipt for all repairs and maintains records of repairs made. Does preventive maintenance on vehicle to include checking oil and fluids. May be assigned to clean and maintain in a clean and orderly manner the area in which machines are located sweeps mops floors cleans machines and empties trash cans. Assist in the Micro Market during demanding business needs. Performs other related duties as assigned. PHYSICAL EFFORT : Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. Occasionally handles heavier items with assistance or materials handling equipment. Regular walking bending reaching required. WORKING CONDITIONS: Work is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle. Drives in all types of bad weather and is subject to cuts and bruises. COVID PROTOCOLS : Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglas guards at cash registers. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. JOB REQUIREMENTS: 1. Must possess a valid state driver's license or a valid commercial driver's license CDL. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. 4. Pass the GSA defensive driving course Qualifications - External Total of two 2 years' experience consisting of the following GENERAL EXPERIENCE: One 1 year of experience that provided the applicant with knowledge and skill to carry out basic retail services selling duties. OR SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE: One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE : One 1 year of experience that provided the applicant with the knowledge and skill to perform various duties involving stocking merchandise transfers receiving merchandising of product and or food handling processes within a retail or services environment. PHYSICAL REQUIREMENTS : Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. occasionally handles heavier items with assistance or materials handling equipment. Regular walking bending reaching required. JOB REQUIREMENTS : 1. Must possess a valid state driver's license. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. 4. Pass the GSA defensive driving course. Qualifications: Total of two 2 years' experience consisting of the following GENERAL EXPERIENCE: One 1 year of experience that provided the applicant with knowledge and skill to carry out basic retail services selling duties. OR SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE: One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. AND SPECIALIZED EXPERIENCE: One 1 year of experience that provided the applicant with the knowledge and skill to perform various duties involving stocking merchandise transfers receiving merchandising of product and or food handling processes within a retail or services environment. PHYSICAL REQUIREMENTS: Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. Occasionally handles heavier items with assistance or materials handling equipment. Regular walking bending reaching required. JOB REQUIREMENTS: 1. Must possess a valid state driver's license. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. 4. Pass the GSA defensive driving course.



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TIMEKEEPING TECHNICIAN (Part-Time) - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
ANNAPOLIS, Maryland
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Title: TIMEKEEPING TECHNICIAN (Part-Time) Location: United States-Maryland-Annapolis Job Number: 2200012C Job Summary : Performs the full range of duties associated with the timekeeping function involving the maintenance editing review and completion of time card information for payroll processing for employees of one or more NEXCOM locations in accordance with NEXCOM policies. Duties and Responsibilities : Partners with NEXCOM to ensure timely processing of pertinent records to include adjustments journal entries and other timekeeping information to meet required deadlines. Partners with Managers Supervisors to ensure submission of time card information missing documentation and resolution of discrepancies to facilitate timely and accurate processing of information. Makes necessary and accurate timekeeping changes corrections to individual timekeeping records. Reviews and audits payroll information for accuracy and resolves discrepancies. Ensures compliance with all NEXCOM pay rules and policies. Refers pay policy and pay administration questions to Human Resources. Reviews and verifies associates work schedules may enter work schedules. Enters approved requests for time off. Provides timekeeping and payroll information to Managers Supervisors for review. Performs other related duties as assigned. Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglas guards at cash registers. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks to be worn by customers & Associates at all times. Qualifications: GENERAL EXPERIENCE : One 1 year experience in clerical or office work of any kind that demonstrated accuracy and attention to detail. AND SPECIALIZED EXPERIENCE : One 1 year experience in maintaining editing and submission of automated timekeeping information. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE GENERAL EXPERIENCE : Study completed in a college university or junior college above the high school level may be substituted on the basis of one half academic year of study for six months of experience. SPECIALIZED EXPERIENCE : For the first year of specialized experience study successfully completed in a school above the high school level may be substituted at the rate of one half academic year of study for 6 months specialized experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field such as accounting statistics business mathematics financial analysis. A 4 year course of study leading to a bachelor's degree is fully qualifying for this position.



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Sales Associate Housewares PT w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
OAK HARBOR, Washington
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Title: Sales Associate Housewares PT w/Benefits Location: United States-Washington-Oak Harbor Job Number: 2200012I Come work for the Navy Exchange ...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. We also offer an excellent benefits package and the opportunity to grow your career with us. No military affiliation is required. Job Summary: As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience, preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE (FLEX/SPORTING GOODS) - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
PEARL HARBOR, Hawaii
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Title: SALES ASSOCIATE (FLEX/SPORTING GOODS) Location: United States-Hawaii-Pearl Harbor Job Number: 22000141 Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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STORE WORKER (FLEX/CASE BEER &SODA) - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
PEARL HARBOR, Hawaii
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Title: STORE WORKER (FLEX/CASE BEER &SODA) Location: United States-Hawaii-Pearl Harbor Job Number: 22000157 Job Summary: Performs various duties in connection with loading unloading verifying of merchandise in an Exchange store storeroom andor location or movingstacking layaway merchandise in assigned locations. Duties and Responsibilities: Loads and unloads merchandise examines for damage or shortages. Verifies type and quantity of merchandise received for agreement with documentation provided brings to attention of supervisor discrepancies andor deficiencies found. Assists in assembly and loading of merchandise in connection with requests received. Unpacks segregates and stocks counters andor shelves with merchandise in accordance with established instructions. May price stamp merchandise. Assists in the conduct of periodic inventories by counting stock items remaining on shelves and in keeping storage and sales area clean and orderly. Moves specifically designated merchandise identified as layaway from retail store to other designated warehouse area. Stacks such merchandise according to prescribed procedure. Returns merchandise to store as required. Insures that proper documentation is made and copies are forwarded to appropriate departments. May be required to perform such other duties as operating price tag machine unloading boxes and packages and pulling merchandise from stock or stock shelves. As required assists customers in locating merchandise and answering questions of a general nature. May operate a cash register on an occasional basis. Works under the general supervision of a designated supervisor carrying out assignments with little review during progress of work. Specific instructions are provided on new and unfamiliar situations. Completed work is checked to see that instructions have been followed. Performs other related duties as assigned. PHYSICAL EFFORT Stands walks and handles merchandise up to 50 pounds with assistance. WORKING CONDITIONS Generally works indoors. Is exposed to drafts heat e.g. combination controlled temperaturesclimates and weather conditions noise and dust. May have to stand for long periods. TRAINING REQUIREMENT Associate must receive Hazardous Material HazMat training within 90 days of hire per Department of Transportation regulations Qualifications: Six months experience performing various duties in connection with loading unloading and verifying of merchandise. Physical requirements Stands walks and handles merchandise up to 50 pounds with assistance.



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SALES ASSOCIATE (RFT MISSY/SPECIAL SIZE) - Navy Exchange Services (NEX)
Posted: Mar 03, 2022 23:16
PEARL HARBOR, Hawaii
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Title: SALES ASSOCIATE (RFT MISSY/SPECIAL SIZE) Location: United States-Hawaii-Pearl Harbor Job Number: 2200010A Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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