Company Detail

Case Manager - Field travel Dane County, WI - Molina Healthcare
Posted: Mar 06, 2024 03:31
Madison, WI

Job Description

JOB DESCRIPTION

Family Care with My Choice Wisconsin

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

KNOWLEDGE/SKILLS/ABILITIES

  • Completes clinical assessments of members per regulated timelines and determines who may qualify for case management based on clinical judgment, changes in member's health or psychosocial wellness, and triggers from the assessment.

  • Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals.

  • Conducts telephonic, face-to-face or home visits as required.

  • Performs ongoing monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.

  • Maintains ongoing member case load for regular outreach and management.

  • Promotes integration of services for members including behavioral health care and long term services and supports to enhance the continuity of care for Molina members.

  • May implement specific Molina wellness programs i.e. asthma and depression disease management.

  • Facilitates interdisciplinary care team meetings and informal ICT collaboration.

  • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.

  • Assesses for barriers to care, provides care coordination and assistance to member to address concerns.

  • Collaborates with RN case managers/supervisors as needed or required

  • Case managers in Behavioral Health and Social Science fields may provide consultation, resources and recommendations to peers as needed

  • Local travel of up to 40% may be required, depending on the complexity level of the assigned members, particular state-specific regulations, or whether the Case Manager position is located within Molina's Central Programs unit.

JOB QUALIFICATIONS

REQUIRED EDUCATION:

Any of the following:

Bachelor's or Master's Degree (preferably in a social science, psychology, gerontology, public health or social work or related)

REQUIRED EXPERIENCE:

1-3 years in case management, disease management, managed care or medical or behavioral health settings.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

If license required for the job, license must be active, unrestricted and in good standing.

Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

STATE SPECIFIC REQUIREMENTS:

Roles serving Family Care and Family Care Partnership in the State of Wisconsin are required to have a Bachelor's Degree and a minimum of one year of professional experience.

PREFERRED EXPERIENCE:

3-5 years in case management, disease management, managed care or medical or behavioral health settings.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

Any of the following:

Licensed Clinical Social Worker (LCSW), Advanced Practice Social Worker (APSW), Certified Case Manager (CCM), Certified in Health Education and Promotion (CHEP), Licensed Professional Counselor (LPC/LPCC), Respiratory Therapist, or Licensed Marriage and Family Therapist (LMFT).

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.6 - $46.81 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Case Manager - Field travel in Dane County, WI - Molina Healthcare
Posted: Mar 06, 2024 03:31
Madison, WI

Job Description

JOB DESCRIPTION

Family Care with My Choice Wisconsin

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

KNOWLEDGE/SKILLS/ABILITIES

  • Completes clinical assessments of members per regulated timelines and determines who may qualify for case management based on clinical judgment, changes in member's health or psychosocial wellness, and triggers from the assessment.

  • Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals.

  • Conducts telephonic, face-to-face or home visits as required.

  • Performs ongoing monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.

  • Maintains ongoing member case load for regular outreach and management.

  • Promotes integration of services for members including behavioral health care and long term services and supports to enhance the continuity of care for Molina members.

  • May implement specific Molina wellness programs i.e. asthma and depression disease management.

  • Facilitates interdisciplinary care team meetings and informal ICT collaboration.

  • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.

  • Assesses for barriers to care, provides care coordination and assistance to member to address concerns.

  • Collaborates with RN case managers/supervisors as needed or required

  • Case managers in Behavioral Health and Social Science fields may provide consultation, resources and recommendations to peers as needed

  • Local travel of up to 40% may be required, depending on the complexity level of the assigned members, particular state-specific regulations, or whether the Case Manager position is located within Molina's Central Programs unit.

JOB QUALIFICATIONS

REQUIRED EDUCATION:

Any of the following:

Bachelor's or Master's Degree (preferably in a social science, psychology, gerontology, public health or social work or related

REQUIRED EXPERIENCE:

1-3 years in case management, disease management, managed care or medical or behavioral health settings.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

If license required for the job, license must be active, unrestricted and in good standing.

Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

STATE SPECIFIC REQUIREMENTS:

Roles serving Family Care and Family Care Partnership in the State of Wisconsin are required to have a Bachelor's Degree and a minimum of one year of professional experience.

PREFERRED EXPERIENCE:

3-5 years in case management, disease management, managed care or medical or behavioral health settings.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

Any of the following:

Licensed Clinical Social Worker (LCSW), Advanced Practice Social Worker (APSW), Certified Case Manager (CCM), Certified in Health Education and Promotion (CHEP), Licensed Professional Counselor (LPC/LPCC), Respiratory Therapist, or Licensed Marriage and Family Therapist (LMFT).

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.6 - $46.81 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Case Manager - Field travel in Dane County, WI - Molina Healthcare
Posted: Mar 06, 2024 03:31
Madison, WI

Job Description

JOB DESCRIPTION

Family Care with My Choice Wisconsin

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

KNOWLEDGE/SKILLS/ABILITIES

  • Completes clinical assessments of members per regulated timelines and determines who may qualify for case management based on clinical judgment, changes in member's health or psychosocial wellness, and triggers from the assessment.

  • Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals.

  • Conducts telephonic, face-to-face or home visits as required.

  • Performs ongoing monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.

  • Maintains ongoing member case load for regular outreach and management.

  • Promotes integration of services for members including behavioral health care and long term services and supports to enhance the continuity of care for Molina members.

  • May implement specific Molina wellness programs i.e. asthma and depression disease management.

  • Facilitates interdisciplinary care team meetings and informal ICT collaboration.

  • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.

  • Assesses for barriers to care, provides care coordination and assistance to member to address concerns.

  • Collaborates with RN case managers/supervisors as needed or required

  • Case managers in Behavioral Health and Social Science fields may provide consultation, resources and recommendations to peers as needed

  • Local travel of up to 40% may be required, depending on the complexity level of the assigned members, particular state-specific regulations, or whether the Case Manager position is located within Molina's Central Programs unit.

JOB QUALIFICATIONS

REQUIRED EDUCATION:

Any of the following:

Completion of an accredited Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) Program OR Bachelor's or Master's Degree (preferably in a social science, psychology, gerontology, public health or social work or related

REQUIRED EXPERIENCE:

1-3 years in case management, disease management, managed care or medical or behavioral health settings.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

If license required for the job, license must be active, unrestricted and in good standing.

Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

STATE SPECIFIC REQUIREMENTS:

Bachelor's Degree and a minimum of one year of professional experience.

PREFERRED EXPERIENCE:

3-5 years in case management, disease management, managed care or medical or behavioral health settings.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

Any of the following:

Licensed Clinical Social Worker (LCSW), Advanced Practice Social Worker (APSW), Certified Case Manager (CCM), Certified in Health Education and Promotion (CHEP), Licensed Professional Counselor (LPC/LPCC), Respiratory Therapist, or Licensed Marriage and Family Therapist (LMFT).

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.6 - $46.81 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Specialist, Functional Screen - MCW (Field travel Dane County, WI) - Molina Healthcare
Posted: Mar 06, 2024 03:31
Madison, WI

Job Description

Job Description

Job Summary

The Specialist, Functional Screen - MCW is responsible for completing the Long-Term Care Functional Screen (LTCFS) for MCW Family Care and Family Care Partnership members, as required, and outlined in the Wisconsin LTCFS Instructions. This includes annual rescreens, enrollment screens, change in condition screens, collateral contacts, and verifying diagnoses with physicians or SSA. Responsible for screening members in their assigned service region and surrounding areas as needed. The Dedicated Functional Screener is also responsible for participating in LTCFS quality assurance/improvement activities.

Job Duties

  • Upon assignment, schedule appointments with members to complete a functional assessment in their home

  • Use the Wisconsin LTCFS to gather information about each member's functional abilities, health status, and personal and professional supports. Complete LTCFS in a collaborative manner with the member, family, his/her other informal/formal supports, and the member's IDT. Coordinates with the IDT to ensure new enrollment, annual and change in condition screens are completed. Ensure consistency between data gathered during the functional assessment and member-specific data contained in the member's record.

  • Use spreadsheets to track and ensure adherence to LTCFS timeframes.

  • Submit timely, accurate, and complete documentation in accordance with established guidelines and processes.

  • Attend meetings and training as needed or required to maintain knowledge of agency processes, the long-term care functional screening tool, and/or any changes to process or the screening tool resulting from new state directives.

  • Participate in quality assurance activities that ensure competence, including regular auditing of completed work.

  • Maintain LTCFS certification by completing and passing WI continuing skills testing.

  • Apply professional judgment in documentation by demonstrating respect for members and maintaining screen integrity when completing assessments.

  • Other duties as assigned

Job Qualifications

Required Education:

  • Bachelor's degree from an accredited college or university required. Degree in health & human services, or related field preferred.

Required Experience, Knowledge, Skills, and Abilities:

  • Minimum 1 year professional experience working with one of the target groups served by My Choice WI (Adults with physical or intellectual disabilities or older adults).

  • Must possess a valid driver's license, must maintain adequate auto insurance for job-related travel and ability to travel within the state of Wisconsin.

  • Knowledge of public long-term care, managed care, financial & functional eligibility

  • Excellent communication skills and professionalism.

  • Knowledge of Excel and Word processing applications

  • Ability to work effectively with others and independently.

  • Ability to organize complex materials with strong attention to detail.

  • Ability to read, write, comprehend, communicate, and recall complex instructions, correspondence, and memos.

  • Available for daytime travel within your assigned region, and possible limited travel to other MCW counties, as needed

Required Licensure or Certification:

  • A valid state of Wisconsin driver's license, reliable transportation, and insurance are required at the time of filing application and must be maintained throughout employment

Preferred Qualifications:

  • Current or past LTCFS certification preferred

  • 1-3 years' experience with LTCFS, Family Care or other Long-term care program preferred

  • Experience with data management, project coordination, and training, preferred

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $17.85 - $38.69 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Sr Specialist, Quality Interventions/QI Compliance (Remote in AZ) - Molina Healthcare
Posted: Mar 06, 2024 03:31
Phoenix, AZ

Job Description

JOB DESCRIPTION

Job Summary

Molina's Quality Improvement function oversees, plans, and implements new and existing healthcare quality improvement initiatives and education programs; ensures maintenance of programs for members in accordance with prescribed quality standards; conducts data collection, reporting and monitoring for key performance measurement activities; and provides direction and implementation of NCQA accreditation surveys and federal/state QI compliance activities.

KNOWLEDGE/SKILLS/ABILITIES

The Senior Specialist, Quality Interventions / QI Compliance contributes to one or more of these quality improvement functions: Quality Interventions and Quality Improvement Compliance.

  • Acts as a lead specialist to provide project-, program-, and / or initiative-related direction and guidance for other specialists within the department and/or collaboratively with other departments.

  • Implements key quality strategies, which may include initiation and management of provider, member and/or community interventions (e.g., removing barriers to care); preparation for Quality Improvement Compliance surveys; and other federal and state required quality activities.

  • Monitors and ensures that key quality activities are completed on time and accurately to present results to key departmental management and other Molina departments as needed.

  • Writes narrative reports to interpret regulatory specifications, explain programs and results of programs, and document findings and limitations of department interventions.

  • Creates, manages, and/or compiles the required documentation to maintain critical quality improvement functions.

  • Leads quality improvement activities, meetings, and discussions with and between other departments within the organization.

  • Evaluates project/program activities and results to identify opportunities for improvement.

  • Surfaces to Manager and Director any gaps in processes that may require remediation.

  • Other tasks, duties, projects, and programs as assigned.

JOB QUALIFICATIONS

Required Education

Bachelor's Degree or equivalent combination of education and work experience.

Required Experience

  • Min. 3 years' experience in healthcare with minimum 2 years' experience in health plan quality improvement, managed care or equivalent experience.

  • Demonstrated solid business writing experience.

  • Operational knowledge and experience with Excel and Visio (flow chart equivalent).

Preferred Education

Preferred field: Clinical Quality, Public Health or Healthcare.

Preferred Experience

  • 1 year of experience in Medicare and in Medicaid.

  • Experience with data reporting, analysis and/or interpretation.

Preferred License, Certification, Association

  • Active, unrestricted Certified Professional in Health Quality (CPHQ)

  • Active, unrestricted Nursing License (RN may be preferred for specific roles)

  • Active, unrestricted Certified HEDIS Compliance Auditor (CHCA)

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $44,936.59 - $97,362.61 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Community Connector - Remote Flint, MI - Molina Healthcare
Posted: Mar 06, 2024 03:31
Flint, MI

Job Description

JOB DESCRIPTION

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

KNOWLEDGE/SKILLS/ABILITIES

  • Serves as a community based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.

  • Collaborates with and supports the Healthcare Services team by providing non-clinical paraprofessional duties in the field, to include meeting with members in their homes, nursing homes, shelters, or doctor's offices, etc.

  • Empowers members by helping them navigate and maximize their health plan benefits.

  • Assistance may include: scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with members on missed appointments.

  • Assists members in accessing social services such as community-based resources for housing, food, employment, etc.

  • Provides outreach to locate and/or provide support for disconnected members with special needs.

  • Conducts research with available data to locate members Molina Healthcare has been unable to contact (e.g., reviewing internal databases, contacting member providers or caregivers, or travel to last known address or community resource locations such as homeless shelters, etc.)

  • Participates in ongoing or project-based activities that may require extensive member outreach (telephonically and/or face-to-face).

  • Guides members to maintain Medicaid eligibility and with other financial resources as appropriate.

  • 50-80% local travel may be required. Reliable transportation required.

JOB QUALIFICATIONS

REQUIRED EDUCATION:

HS Diploma/GED

REQUIRED EXPERIENCE:

- Minimum 1 year experience working with underserved or special needs populations, with varied health, economic and educational circumstances.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

- Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

- For Ohio and Florida only -- Active and unrestricted Community Health Worker (CHW) Certification.

PREFERRED EDUCATION:

Associate's Degree in a health care related field (e.g., nutrition, counseling, social work).

PREFERRED EXPERIENCE:

- Bilingual based on community need.

- Familiarity with healthcare systems a plus.

- Knowledge of community-specific culture.

- Experience with or knowledge of health care basics, community resources, social services, and/or health education.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

- Current Community Health Worker (CHW) Certification preferred (for states other than Ohio and Florida, where it is required).

- Active and unrestricted Medical Assistant Certification

STATE SPECIFIC REQUIREMENTS: OHIO

- MHO Care Guide serves as a single point of contact for care coordination when there is no CCE, OhioRISE Plan, and/or CME involvement and short term care coordination needs are identified MHO Care Guide Plus serves as a single point of contact at Molina for care coordination when there is CCE, OhioRISE Plan, and/or CME involvement and short term care coordination needs are identified.

- Assures completion of a health risk assessment, assisting members to remediate immediate and acute gaps in care and access. Assist members with filing grievances and appeals.

- Connects members to CCEs, the OhioRISE Plan,or Molina Care Management if the members needs indicate a higher level of coordination. Provide information to members related to Molina requirements , services and benefits .

- Knowledge of internal MCO processes and procedures related to Care Guide responsibilities required

Pay Range: $16.40 - $31.97 an hour *

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

#PJHPO

Pay Range: $14.76 - $31.97 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Case Manager - Field travel Milwaukee County, WI - Molina Healthcare
Posted: Mar 06, 2024 03:31
Milwaukee, WI

Job Description

JOB DESCRIPTION

Family Care with My Choice Wisconsin

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

KNOWLEDGE/SKILLS/ABILITIES

  • Completes clinical assessments of members per regulated timelines and determines who may qualify for case management based on clinical judgment, changes in member's health or psychosocial wellness, and triggers from the assessment.

  • Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals.

  • Conducts telephonic, face-to-face or home visits as required.

  • Performs ongoing monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.

  • Maintains ongoing member case load for regular outreach and management.

  • Promotes integration of services for members including behavioral health care and long term services and supports to enhance the continuity of care for Molina members.

  • May implement specific Molina wellness programs i.e. asthma and depression disease management.

  • Facilitates interdisciplinary care team meetings and informal ICT collaboration.

  • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.

  • Assesses for barriers to care, provides care coordination and assistance to member to address concerns.

  • Collaborates with RN case managers/supervisors as needed or required

  • Case managers in Behavioral Health and Social Science fields may provide consultation, resources and recommendations to peers as needed

  • Local travel of up to 40% may be required, depending on the complexity level of the assigned members, particular state-specific regulations, or whether the Case Manager position is located within Molina's Central Programs unit.

JOB QUALIFICATIONS

REQUIRED EDUCATION:

Any of the following:

Bachelor's or Master's Degree (preferably in a social science, psychology, gerontology, public health or social work or related)

REQUIRED EXPERIENCE:

1-3 years in case management, disease management, managed care or medical or behavioral health settings.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

If license required for the job, license must be active, unrestricted and in good standing.

Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

STATE SPECIFIC REQUIREMENTS:

Roles serving Family Care and Family Care Partnership in the State of Wisconsin are required to have a Bachelor's Degree and a minimum of one year of professional experience.

PREFERRED EXPERIENCE:

3-5 years in case management, disease management, managed care or medical or behavioral health settings.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

Any of the following:

Licensed Clinical Social Worker (LCSW), Advanced Practice Social Worker (APSW), Certified Case Manager (CCM), Certified in Health Education and Promotion (CHEP), Licensed Professional Counselor (LPC/LPCC), Respiratory Therapist, or Licensed Marriage and Family Therapist (LMFT).

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.6 - $46.81 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Eligibility Screener - TMG (Milwaukee) (Fieldwork/Hybrid) (No Weekends, No Holidays, No After Hours) - Molina Healthcare
Posted: Mar 06, 2024 03:31
Milwaukee, WI

Job Description

Job Description

Job Summary

TMG is on the lookout for our next great Eligibility Screener! If you love doing meaningful work that helps others live their best lives, we want to hear from you!

We're currently in search for someone with a background in human services, social work, healthcare or case management to join our team. This is a remote position, where you will partner with people in your community who use the TMG IRIS Consultant Agency. While this role is home-based, you will spend most days visiting IRIS participants in their homes. While you'll have a routine for the work that you do, no two days are alike!

As an Eligibility Screener, you would be responsible for completing the Adult Long-Term Care Functional Screens (LTC-FS) for participants of the Wisconsin IRIS program - a Medicaid long-term care option for older adults and people with disabilities. The job includes completing annual rescreens and any change-in-condition screens using the Adult LTC-FS tool to ensure program eligibility. Successful candidates will be approachable, compassionate and respectful of people of all different backgrounds and abilities, and be able to see and articulate the strengths that people inherently have.

TMG is committed to maintaining a diverse and inclusive workforce, and prioritizes helping staff have a good work/life balance. Even though the position is remote, you'll have lots of support from your TMG team and coworkers across the organization. If this sounds like the job for you, apply today!

Job Duties

  • Meets with IRIS participants face to face to complete the screening process.

  • Completes the Adult Long Term Care Functional Screen (LTC-FS) for people in IRIS according to the Wisconsin Adult LTC-FS Instructions.

  • Completes contacts to verify screen results with IRIS Consultants, Medicaid Personal Care agencies, and verifies diagnosis information with physicians and the Social Security Administration, when needed.

  • Meets the highest standards of documentation and program regulations, while ensuring timely completion of screens.

  • Maintains screening skills by participating in weekly team meetings, monthly All Screener Meetings, trainings and testing.

  • Other duties as assigned by management.

Job Qualifications

REQUIRED EDUCATION :

Bachelor's Degree in a health or human services or related field. (e.g., social work, psychology) or graduate from an Accredited School of Nursing.

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES :

  • 1+ years of experience working with one of the target groups such as adults with physical or intellectual disabilities or older adults.

  • Strong written and verbal communication skills; strong attention to detail.

  • Demonstrated computer and software skills required; proficiency with Microsoft Office Suite and other software.

  • Strong customer service skills.

  • Good organizational and time management skills.

  • The ability to work cooperatively as part of a team or autonomously

  • Ability to remain flexible in the work environment and willing and able to adapt to changing organizational needs.

  • Travel Requirements 5%

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION :

  • Must pass the Wisconsin Adult Long-term Care Functional Screen certification modules (80% or higher on each module) within first week of hire and maintain certification as a screener.

  • If a graduate from an Accredited School of Nursing, must have an active, unrestricted Wisconsin Registered Nursing (RN) license in good standing

  • Must possess a valid driver's license, maintain adequate auto insurance for job-related travel and ability to travel throughout Wisconsin or other

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION :

Currently or formerly certified in the Long-Term Care Functional Screen.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $19.84 - $38.69 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Program Manager - Molina Healthcare
Posted: Mar 06, 2024 03:31
Milwaukee, WI

Job Description

JOB DESCRIPTION

Job Summary

Responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management.

Job Duties

  • Active collaborator with people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion.

  • Plans and directs schedules as well as project budgets.

  • Monitors the project from inception through delivery.

  • May engage and oversee the work of external vendors.

  • Focuses on process improvement, organizational change management, program management and other processes relative to the business.

  • Leads and manages team in planning and executing business programs.

  • Serves as the subject matter expert in the functional area and leads programs to meet critical needs.

  • Communicates and collaborates with customers to analyze and transform needs and goals into functional requirements. Delivers the appropriate artifacts as needed.

  • Works with operational leaders within the business to provide recommendations on opportunities for process improvements.

  • Creates business requirements documents, test plans, requirements traceability matrix, user training materials and other related documentations.

  • Generate and distribute standard reports on schedule

JOB QUALIFICATIONS

REQUIRED EDUCATION :

Bachelor's Degree or equivalent combination of education and experience.

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES :

  • 3-5 years of Program and/or Project management experience.

  • Operational Process Improvement experience.

  • Healthcare experience.

  • Experience with Microsoft Project and Visio.

  • Excellent presentation and communication skills.

  • Experience partnering with different levels of leadership across the organization.

PREFERRED EDUCATION :

Graduate Degree or equivalent combination of education and experience.

PREFERRED EXPERIENCE :

- 5-7 years of Program and/or Project management experience.

- Managed Care experience.

- Experience working in a cross functional highly matrixed organization.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION :

- PMP, Six Sigma Green Belt, Six Sigma Black Belt Certification and/or comparable coursework desired.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $59,810.6 - $129,589.63 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

IRIS Consultant - TMG (Milwaukee) (Fieldwork/Hybrid) (No Weekends, No Holidays, No After Hours) - Molina Healthcare
Posted: Mar 06, 2024 03:31
Milwaukee, WI

Job Description

JOB DESCRIPTION

Job Summary

Do you want a career where you build lasting relationships with the people you partner with? Do you want to make a difference in the lives of people with long-term health care needs? Then TMG wants to hear from you!

We're currently looking for someone with a social services or human services background to join our team. This is a remote position, where you will partner with people in your community who are enrolled in the Wisconsin IRIS Program and the TMG IRIS Consultant Agency. While your office will be home-based, you will have regularly scheduled visits with IRIS participants in their home and community.

As an IRIS Consultant (IC), you will build relationships with the people you partner with and help them navigate and get the most out of the Wisconsin IRIS program - a Medicaid long-term care option for older adults and people with disabilities. You can learn more about the IRIS program on the Wisconsin Department of Health Services website here (https://dhs.wisconsin.gov/iris/index.htm) . Together, you will identify the long-term care goals of the people enrolled in IRIS, and find creative ways to achieve those goals.

ICs play an important role in helping people of various backgrounds and abilities live the lives that they choose. In fact, people constantly tell us how supportive our ICs are and what a positive impact our ICs have had on their lives! Successful candidates for this position will be compassionate, genuine, resourceful partners with an eye for high quality work, and who are excited to work side-by side with people enrolled in IRIS.

As an IC, you will connect people to the resources available in their community. You will also help them develop customized IRIS plans for achieving their goals related to employment, housing, health, safety, community membership, transportation, and lasting relationships. While you will have a routine for the work that you do, no two days are alike!

TMG wants to find the best possible candidates, so we created this Realistic Job Preview to provide you with an inside look at the position and our organization. Find out more about the IRIS Consultant position by clicking on the link (https://www.youtube.com/watch?v=2vCojx1dK3I) and then reviewing the job posting below.

TMG is committed to maintaining a diverse and inclusive workforce and prioritizes helping staff have a good work/life balance. Even though the position is remote, you'll have lots of support from your TMG team and coworkers across the organization. If this sounds like the job for you, apply today!

KNOWLEDGE/SKILLS/ABILITIES

  • Required to meet in person with the IRIS participant a minimum of four times per year, with one required annual visit in the home of the participant. Because IRIS is a self-directed program, it is important for ICs to be available upon the request of the participant.

  • Responsible for providing program orientation to new participants. During this time, participants will learn their rights and responsibilities as someone enrolled in the IRIS program, including verifying legal documents, completing employee paperwork and the responsible use of public dollars.

  • Explore a broad view of the participant's life, including goals, important relationships, connections with the local community, interest in employment, awareness of the Self-Directed Personal Care option, and back-up support plans.

  • Assist participants in identifying personal outcomes and ensure those outcomes are being met on an ongoing basis, all while staying within the participant's IRIS budget and within the requirements of the IRIS program determined by the Department of Health Services (DHS).

  • Responsible for documenting all orientation and planning activities within the IRIS data system (WISITs) within 48 business hours of the visit with the participant.

  • Research community resources and natural supports that will fit the individual outcomes for each participant and share that information with them as it becomes available.

  • Responsible for documenting progress and changes as needed within the plan and the data system anytime a modification is requested by a participant.

  • Budget Amendment or One-Time Expense paperwork may be required depending upon factors associated with the participant and their individual IRIS budget.

  • Educate participants on how to read and interpret their monthly budget reports to ensure that participants operate within their budget. Being a liaison between the Fiscal Employer Agency and the IRIS Consultant Agency is also a large part of the position, which includes assisting participants with provider billing, seeking support brokers, tracking receipts, ensuring their workers are paid and mitigating areas of potential risk or conflicts of interest.

  • Responsible to develop engaged and trusting relationships with participants and communicate program changes and compliance effectively.

  • Responsible to maintain confidentiality and HIPPA compliance.

  • Work collaboratively with other IRIS Consultant Agency staff in order to ensure a successful implementation of participants' plans.

  • Attend in-person monthly team meetings with other ICs and their supervisor. In addition, weekly IC and IRIS Consultant Supervisor phone check-ins may occur, along with other duties as assigned.

JOB QUALIFICATIONS

Required Education

Bachelor's degree in a social work, psychology, human services, counseling, nursing, special education, or a closely related field (or four years of commensurate experience if no degree).

Required Experience

  • 1+ year of direct experience related to the delivery of social services to the target groups (individuals with intellectual or physical disabilities and older adults).

  • Ability to work independently, with minimal supervision and be self-motivated.

  • Knowledge of Long-Term Care programs and familiarity with principles of self-determination.

  • Excellent problem-solving skills, critical thinking skills and strong basic math skills.

  • Excellent time management and prioritization skills to focus on multiple projects simultaneously and adapt to change.

  • Ability to develop and maintain professional relationships and work through situations without taking it personally.

  • Comfortable working within a variety of settings and adjust style as needed; to work with a diverse population, various personalities, and personal situations.

  • Resourceful and have knowledge of community resources while being proactive and detail oriented.

  • Ability to use a variety of technology including but not limited to, Outlook, Skype, Teams, PowerPoint, Excel, Word, online portals and databases.

Required License, Certification, Association

Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $18.04 - $35.17 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

IRIS Consultant - TMG (Sheboygan) (Fieldwork/Hybrid) (No Weekends, No Holidays, No After Hours) - Molina Healthcare
Posted: Mar 06, 2024 03:31
Sheboygan, WI

Job Description

JOB DESCRIPTION

Job Summary

Do you want a career where you build lasting relationships with the people you partner with? Do you want to make a difference in the lives of people with long-term health care needs? Then TMG wants to hear from you!

We're currently looking for someone with a social services or human services background to join our team. This is a remote position, where you will partner with people in your community who are enrolled in the Wisconsin IRIS Program and the TMG IRIS Consultant Agency. While your office will be home-based, you will have regularly scheduled visits with IRIS participants in their home and community.

As an IRIS Consultant (IC), you will build relationships with the people you partner with and help them navigate and get the most out of the Wisconsin IRIS program - a Medicaid long-term care option for older adults and people with disabilities. You can learn more about the IRIS program on the Wisconsin Department of Health Services website here (https://dhs.wisconsin.gov/iris/index.htm) . Together, you will identify the long-term care goals of the people enrolled in IRIS, and find creative ways to achieve those goals.

ICs play an important role in helping people of various backgrounds and abilities live the lives that they choose. In fact, people constantly tell us how supportive our ICs are and what a positive impact our ICs have had on their lives! Successful candidates for this position will be compassionate, genuine, resourceful partners with an eye for high quality work, and who are excited to work side-by side with people enrolled in IRIS.

As an IC, you will connect people to the resources available in their community. You will also help them develop customized IRIS plans for achieving their goals related to employment, housing, health, safety, community membership, transportation, and lasting relationships. While you will have a routine for the work that you do, no two days are alike!

TMG wants to find the best possible candidates, so we created this Realistic Job Preview to provide you with an inside look at the position and our organization. Find out more about the IRIS Consultant position by clicking on the link (https://www.youtube.com/watch?v=2vCojx1dK3I) and then reviewing the job posting below.

TMG is committed to maintaining a diverse and inclusive workforce and prioritizes helping staff have a good work/life balance. Even though the position is remote, you'll have lots of support from your TMG team and coworkers across the organization. If this sounds like the job for you, apply today!

KNOWLEDGE/SKILLS/ABILITIES

  • Required to meet in person with the IRIS participant a minimum of four times per year, with one required annual visit in the home of the participant. Because IRIS is a self-directed program, it is important for ICs to be available upon the request of the participant.

  • Responsible for providing program orientation to new participants. During this time, participants will learn their rights and responsibilities as someone enrolled in the IRIS program, including verifying legal documents, completing employee paperwork and the responsible use of public dollars.

  • Explore a broad view of the participant's life, including goals, important relationships, connections with the local community, interest in employment, awareness of the Self-Directed Personal Care option, and back-up support plans.

  • Assist participants in identifying personal outcomes and ensure those outcomes are being met on an ongoing basis, all while staying within the participant's IRIS budget and within the requirements of the IRIS program determined by the Department of Health Services (DHS).

  • Responsible for documenting all orientation and planning activities within the IRIS data system (WISITs) within 48 business hours of the visit with the participant.

  • Research community resources and natural supports that will fit the individual outcomes for each participant and share that information with them as it becomes available.

  • Responsible for documenting progress and changes as needed within the plan and the data system anytime a modification is requested by a participant.

  • Budget Amendment or One-Time Expense paperwork may be required depending upon factors associated with the participant and their individual IRIS budget.

  • Educate participants on how to read and interpret their monthly budget reports to ensure that participants operate within their budget. Being a liaison between the Fiscal Employer Agency and the IRIS Consultant Agency is also a large part of the position, which includes assisting participants with provider billing, seeking support brokers, tracking receipts, ensuring their workers are paid and mitigating areas of potential risk or conflicts of interest.

  • Responsible to develop engaged and trusting relationships with participants and communicate program changes and compliance effectively.

  • Responsible to maintain confidentiality and HIPPA compliance.

  • Work collaboratively with other IRIS Consultant Agency staff in order to ensure a successful implementation of participants' plans.

  • Attend in-person monthly team meetings with other ICs and their supervisor. In addition, weekly IC and IRIS Consultant Supervisor phone check-ins may occur, along with other duties as assigned.

JOB QUALIFICATIONS

Required Education

Bachelor's degree in a social work, psychology, human services, counseling, nursing, special education, or a closely related field (or four years of commensurate experience if no degree).

Required Experience

  • 1+ year of direct experience related to the delivery of social services to the target groups (individuals with intellectual or physical disabilities and older adults).

  • Ability to work independently, with minimal supervision and be self-motivated.

  • Knowledge of Long-Term Care programs and familiarity with principles of self-determination.

  • Excellent problem-solving skills, critical thinking skills and strong basic math skills.

  • Excellent time management and prioritization skills to focus on multiple projects simultaneously and adapt to change.

  • Ability to develop and maintain professional relationships and work through situations without taking it personally.

  • Comfortable working within a variety of settings and adjust style as needed; to work with a diverse population, various personalities, and personal situations.

  • Resourceful and have knowledge of community resources while being proactive and detail oriented.

  • Ability to use a variety of technology including but not limited to, Outlook, Skype, Teams, PowerPoint, Excel, Word, online portals and databases.

Required License, Certification, Association

Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $18.04 - $35.17 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Sr. Analyst, Encounters - Molina Healthcare
Posted: Mar 06, 2024 03:31
Albuquerque, NM

Job Description

Job Description

Job Summary

The Sr Analyst, Encounters is responsible for monitoring inbound and outbound encounter processes and ensuring timely, accurate, and complete encounter submissions for moderate- to high-complexity markets or states. Performs data analysis using internal and external sources, analyzes processes and provides recommendations for improvement to decision-makers. At the direction of the Manager, Encounters, collaborates with cross-functional teams to identify and resolve root causes of issues that impact encounters and identify improvements to operational performance.

Job Duties

  • Monitors inbound and outbound encounters submissions and responses, interprets outcomes, and takes swift action to remediate errors

  • Routinely reviews submission results and analyzes encounter pend and rejection inventory, and works with other areas including IT, health plan, claims, provider, enrollment, regulators, and external vendors, as needed, to remediate encounter errors and ensure timely, accurate, and complete encounter submissions

  • Owns and maintains encounter submission criteria, maintains submission schedule, central documentation of market nuances, compliance, and regulatory requirements for primary market or state

  • Responsible for maintaining market or state-specific KPIs, and reports monthly and quarterly results

  • Understands and communicates financial and performance impacts related to encounter submissions

  • Assists with preparing portions of materials and information for Monthly Governance and Operations Reviews

  • Performs root cause analysis of claims and encounter data and develops recommendations based on data and industry knowledge. Collaborates across departments to design and implement systems changes to meet encounter data processing and submission goals.

  • Writes business requirements for system updates to resolve errors and optimize encounter performance

  • Participates in and/or leads projects to address corrections, changes, and updates to ensure encounter submissions acceptance.

  • Develops basic reports and distributes to appropriate departments for error resolution, follow up, and performance monitoring.

  • Understands provider, member, and, inbound claims data compliance in relation to encounters submission requirements

  • Monitors vendor encounter submissions, contractual compliance, and SLAs

Job Qualifications

REQUIRED EDUCATION :

High School Diploma or GED

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES :

  • 5-7 years of experience in billing, claims, encounters, and data analysis

  • 5 years or more of managed care experience

  • Knowledge of advanced data analysis techniques

  • Skilled with writing basic to advanced SQL queries

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION :

PREFERRED EDUCATION :

Bachelor's Degree or equivalent work experience

PREFERRED EXPERIENCE :

  • Claims processing, provider contacting, health data analysis and reporting, project management, working with various levels of management throughout multiple organizations

  • Managed care experience

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION :

Certified Professional Coder (CPC)

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.



Job Detail

Specialist, Appeals & Grievances (Remote- Must reside in OH or KY) - Molina Healthcare
Posted: Feb 23, 2024 05:07
Columbus, OH

Job Description

JOB DESCRIPTION

Job Summary

Responsible for reviewing and resolving member and provider complaints and communicating resolution to members and provider (or authorized representatives) in accordance with the standards and requirements established by the Centers for Medicare and Medicaid

KNOWLEDGE/SKILLS/ABILITIES

  • Responsible for the comprehensive research and resolution of the appeals, dispute, grievances, and/or complaints from Molina members, providers and related outside agencies to ensure that internal and/or regulatory timelines are met.

  • Research claims appeals and grievances using support systems to determine appeal and grievance outcomes.

  • Requests and reviews medical records, notes, and/or detailed bills as appropriate; formulates conclusions per protocol and other business partners to determine response; assures timeliness and appropriateness of responses per state, federal and Molina Healthcare guidelines.

  • Responsible for meeting production standards set by the department.

  • Apply contract language, benefits, and review of covered services

  • Responsible for contacting the member/provider through written and verbal communication.

  • Prepares appeal summaries, correspondence, and document findings. Include information on trends if requested.

  • Composes all correspondence and appeal/dispute and or grievances information concisely and accurately, in accordance with regulatory requirements.

  • Research claims processing guidelines, provider contracts, fee schedules and system configurations to determine root cause of payment error.

  • Resolves and prepares written response to incoming provider reconsideration request is relating to claims payment and requests for claim adjustments or to requests from outside agencies

JOB QUALIFICATIONS

REQU I RED ED U C A TI O N :

High School Diploma or equivalency

REQU I RED E X PE R I E N C E:

  • Min. 2 years operational managed care experience (call center, appeals or claims environment).

  • Health claims processing background, including coordination of benefits, subrogation, and eligibility criteria.

  • Familiarity with Medicaid and Medicare claims denials and appeals processing, and knowledge of regulatory guidelines for appeals and denials.

  • Strong verbal and written communication skills

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $14.76 - $31.97 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Community Connector : San Bernardino / Riverside County CALIFORNIA - Molina Healthcare
Posted: Feb 23, 2024 05:07
San Bernardino, CA

Job Description

Candidates must live in SAN BERNARDINO OR RIVERSIDE COUNTY in the state of California for consideration.

Community Connectors will work in remote and field settings our Medicaid Population. Excellent computer skills and attention to detail are very important to multitask between systems, talk with members on the phone, and enter accurate contact notes. This is a fast-paced position and productivity is important. Excellent skillset working with EMR's and Microsoft Office.

Travel is required to do member visits in the surrounding areas. Travel will be within a 1- 2 hour radius in the county that you live in. A clean DMV driving record, proof of auto insurance, and reliable transportation is required. Must be able to do your own driving. Please consider this requirement before you apply to this role.

Home office with internet connectivity of high speed required. You must provide your own home office including desk and chair.

Schedule: Monday thru Friday 8:30AM to 5:30PM Pacific.

BILINGUAL SPANISH PREFERRED

JOB DESCRIPTION

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

KNOWLEDGE/SKILLS/ABILITIES

  • Serves as a community based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.

  • Collaborates with and supports the Healthcare Services team by providing non-clinical paraprofessional duties in the field, to include meeting with members in their homes, nursing homes, shelters, or doctor's offices, etc.

  • Empowers members by helping them navigate and maximize their health plan benefits.

  • Assistance may include: scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with members on missed appointments.

  • Assists members in accessing social services such as community-based resources for housing, food, employment, etc.

  • Provides outreach to locate and/or provide support for disconnected members with special needs.

  • Conducts research with available data to locate members Molina Healthcare has been unable to contact (e.g., reviewing internal databases, contacting member providers or caregivers, or travel to last known address or community resource locations such as homeless shelters, etc.)

  • Participates in ongoing or project-based activities that may require extensive member outreach (telephonically and/or face-to-face).

  • Guides members to maintain Medicaid eligibility and with other financial resources as appropriate.

  • 50-80% local travel may be required. Reliable transportation required.

JOB QUALIFICATIONS

REQUIRED EDUCATION:

HS Diploma/GED

REQUIRED EXPERIENCE:

- Minimum 1 year experience working with underserved or special needs populations, with varied health, economic and educational circumstances.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

- Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

- For Ohio and Florida only -- Active and unrestricted Community Health Worker (CHW) Certification.

PREFERRED EDUCATION:

Associate's Degree in a health care related field (e.g., nutrition, counseling, social work).

PREFERRED EXPERIENCE:

- Bilingual based on community need.

- Familiarity with healthcare systems a plus.

- Knowledge of community-specific culture.

- Experience with or knowledge of health care basics, community resources, social services, and/or health education.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

- Current Community Health Worker (CHW) Certification preferred (for states other than Ohio and Florida, where it is required).

- Active and unrestricted Medical Assistant Certification

STATE SPECIFIC REQUIREMENTS: OHIO

- MHO Care Guide serves as a single point of contact for care coordination when there is no CCE, OhioRISE Plan, and/or CME involvement and short term care coordination needs are identified MHO Care Guide Plus serves as a single point of contact at Molina for care coordination when there is CCE, OhioRISE Plan, and/or CME involvement and short term care coordination needs are identified.

- Assures completion of a health risk assessment, assisting members to remediate immediate and acute gaps in care and access. Assist members with filing grievances and appeals.

- Connects members to CCEs, the OhioRISE Plan,or Molina Care Management if the members needs indicate a higher level of coordination. Provide information to members related to Molina requirements , services and benefits .

- Knowledge of internal MCO processes and procedures related to Care Guide responsibilities required

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $14.76 - $31.97 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Community Connector: San Diego County CALIFORNIA - Molina Healthcare
Posted: Feb 23, 2024 05:07
San Diego, CA

Job Description

Candidates must live in SAN DIEGO COUNTY in the state of California for consideration.

Community Connectors will work in remote and field settings our Medicaid Population. Excellent computer skills and attention to detail are very important to multitask between systems, talk with members on the phone, and enter accurate contact notes. This is a fast-paced position and productivity is important. Excellent skillset working with EMR's and Microsoft Office.

Travel is required to do member visits in the surrounding areas. Travel will be within a 1- 2 hour radius in the county that you live in. A clean DMV driving record, proof of auto insurance, and reliable transportation is required. Must be able to do your own driving. Please consider this requirement before you apply to this role.

Home office with internet connectivity of high speed required. You must provide your own home office including desk and chair.

Schedule: Monday thru Friday 8:30AM to 5:30PM Pacific.

BILINGUAL SPANISH PREFERRED

JOB DESCRIPTION

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

KNOWLEDGE/SKILLS/ABILITIES

  • Serves as a community based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.

  • Collaborates with and supports the Healthcare Services team by providing non-clinical paraprofessional duties in the field, to include meeting with members in their homes, nursing homes, shelters, or doctor's offices, etc.

  • Empowers members by helping them navigate and maximize their health plan benefits.

  • Assistance may include: scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with members on missed appointments.

  • Assists members in accessing social services such as community-based resources for housing, food, employment, etc.

  • Provides outreach to locate and/or provide support for disconnected members with special needs.

  • Conducts research with available data to locate members Molina Healthcare has been unable to contact (e.g., reviewing internal databases, contacting member providers or caregivers, or travel to last known address or community resource locations such as homeless shelters, etc.)

  • Participates in ongoing or project-based activities that may require extensive member outreach (telephonically and/or face-to-face).

  • Guides members to maintain Medicaid eligibility and with other financial resources as appropriate.

  • 50-80% local travel may be required. Reliable transportation required.

JOB QUALIFICATIONS

REQUIRED EDUCATION:

HS Diploma/GED

REQUIRED EXPERIENCE:

- Minimum 1 year experience working with underserved or special needs populations, with varied health, economic and educational circumstances.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

- Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

- For Ohio and Florida only -- Active and unrestricted Community Health Worker (CHW) Certification.

PREFERRED EDUCATION:

Associate's Degree in a health care related field (e.g., nutrition, counseling, social work).

PREFERRED EXPERIENCE:

- Bilingual based on community need.

- Familiarity with healthcare systems a plus.

- Knowledge of community-specific culture.

- Experience with or knowledge of health care basics, community resources, social services, and/or health education.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

- Current Community Health Worker (CHW) Certification preferred (for states other than Ohio and Florida, where it is required).

- Active and unrestricted Medical Assistant Certification

STATE SPECIFIC REQUIREMENTS: OHIO

- MHO Care Guide serves as a single point of contact for care coordination when there is no CCE, OhioRISE Plan, and/or CME involvement and short term care coordination needs are identified MHO Care Guide Plus serves as a single point of contact at Molina for care coordination when there is CCE, OhioRISE Plan, and/or CME involvement and short term care coordination needs are identified.

- Assures completion of a health risk assessment, assisting members to remediate immediate and acute gaps in care and access. Assist members with filing grievances and appeals.

- Connects members to CCEs, the OhioRISE Plan,or Molina Care Management if the members needs indicate a higher level of coordination. Provide information to members related to Molina requirements , services and benefits .

- Knowledge of internal MCO processes and procedures related to Care Guide responsibilities required

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $14.76 - $31.97 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Transition of Care Coach: San Diego County CALIFORNIA - Molina Healthcare
Posted: Feb 23, 2024 05:07
San Diego, CA

Job Description

JOB TITLE TRANSITION OF CARE COACH

Candidates must live in SAN DIEGO COUNTY in the state of California for consideration.

TOC Coaches will work in remote and field settings our Medicaid Population. Excellent computer skills and attention to detail are very important to multitask between systems, talk with members on the phone, and enter accurate contact notes. This is a fast-paced position and productivity is important. Excellent skillset working with EMR's and Microsoft Office.

Travel is required to do member visits in the surrounding areas. Travel will be within a 1- 2 hour radius in the county that you live in. A clean DMV driving record, proof of auto insurance, and reliable transportation is required. Must be able to do your own driving. Please consider this requirement before you apply to this role.

Home office with internet connectivity of high speed required. You must provide your own home office including desk and chair.

Schedule: Monday thru Friday 8:30AM to 5:30PM Pacific.

BILINGUAL SPANISH nice to have but not required. ECM experience very helpful.

JOB DESCRIPTION

Job Summary

Molina Healthcare Services (HCS) works with members, providers, and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

KNOWLEDGE/SKILLS/ABILITIES

  • Follows member throughout a 30-day program that starts at hospital admission and continues its oversight through transitions from the acute setting to all other settings, including nursing facility placement and private home, with the goal of reduced readmissions.

  • Ensures safe and appropriate transitions by collaborating with the hospital discharge planner, as well as collaborating as needed or at the request of the member with hospitalists, outpatient providers, facility staff, and family/support network.

  • Ensures member transitions to a setting with adequate caregiving and functional support, as well as medical and medication oversight as required. Works with participating ancillary providers (LTSS/HCSS, DME), public agencies or other identified service providers to make sure necessary services and equipment are in place for a safe transition.

  • Conducts face-to-face visits of all members while in the hospital; home visits of high-risk members post discharge.

  • 40-50% local travel required.

  • Coordinates care and reassesses member's needs using the 2-day, 7-day and 14-day post-discharge timeline recommended by the Coleman Care Transitions Model.

  • Educates and supports member focusing on seven primary areas (ToC Pillars): medication management, use of personal health record, follow up care, signs and symptoms of worsening condition, nutrition, functional needs and or Home and Community-based Services, and advance directives.

  • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.

  • Assesses for barriers to care, provides care coordination and assistance to member to address concerns.

  • Facilitates interdisciplinary care team meetings and informal ICT collaboration.

  • ToC Coaches in Behavioral Health and Social Science fields may provide consultation, resources and recommendations to peers as needed.

JOB QUALIFICATIONS

Required Education

Any of the following:

  • Completion of an accredited Licensed Vocational Nurse (LVN)

  • Licensed Practical Nurse (LPN) Program

  • Bachelor's or master's degree in a social science, psychology, gerontology, public health or social work.

Required Experience

  • 1-3 years in case management, disease management, managed care or medical or behavioral health settings.

  • Knowledge of or experience using the Care Transitions Intervention or similar model; background in discharge planning and/or home health.

Required License, Certification, Association

  • If required by applicable State, an LVN/LPN license in good standing.

  • Otherwise, If licensed, license must be active, unrestricted and in good standing.

  • Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

Preferred Experience

3-5 years in case management, disease management, managed care or medical or behavioral health settings.

Preferred License, Certification, Association

Any of the following:

  • Transitions of Care Sub-Specialty Certification

  • Licensed Clinical Social Worker (LCSW)

  • Advanced Practice Social Worker (APSW)

  • Certified Case Manager (CCM)

  • Certified in Health Education and Promotion (CHEP)

  • Licensed Professional Counselor (LPC/LPCC)

  • Respiratory Therapist

  • Licensed Marriage and Family Therapist (LMFT)

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.6 - $46.81 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Remote Family Nurse Practitioner (Field Visits Required) - Molina Healthcare
Posted: Feb 23, 2024 05:07
Salt Lake City, UT

Job Description

JOB DESCRIPTION

We have an extensive training program for new Grads!

Molina Student Loan Payment program available to Nurse Practitioners

Job Summary

The Care Connections Nurse Practitioners focus on screening and preventive primary care services delivered in the home, community, and nursing facility settings. Provides needed care in the environment that patients feel most comfortable and are most receptive including home, nursing facilities, and -pop up- clinic.

The Nurse Practitioner will be required to work primarily in non-clinical settings and provide medical care to all levels of patients. Some programs may focus on specific populations (e.g., adult and geriatric, pediatric, women's health).

Perform comprehensive medical assessments, order appropriate tests/procedures for diagnostic purposes, formulate treatment plans, obtain specialists' consultations as needed, and do appropriate documentations as required.

Job Duties

  • Provide general medical care and care coordination to various and/or specific patient levels - adults, women's health, pediatric, and geriatric.

  • Perform comprehensive evaluations including history and physical exams for gaps in care and preventative assessments

  • Address both chronic and acute primary care complaints, and able to ascertain medical urgency

  • Establish and document reasonable medical diagnoses

  • Seek specialty consultation as appropriate

  • Order/perform pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptom; able to work within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately

  • Responsible for knowing when a patient's needs are beyond their scope of knowledge and when physician oversight is needed.

  • Create and implements a medical plan of care

  • Schedule patient appointments for telehealth or in-person visits when appropriate

  • Provide post discharge coordination to reduce hospital readmission rates and emergency room utilization

  • Perform face-to-face in-person visits in a variety of settings including home, skilled nursing facilities, and public locations.

  • Additionally, may perform face-to-face synchronous video communications using Telehealth platform based on business need, leadership direction, and state regulations

  • Order bulk laboratory orders to target specific populations of member.

  • Perform alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develop appropriate plan of care

  • Participate in community-based -Pop Up Clinics- as way of building relationship with community while addressing gaps in health care

  • Drive up to 120 miles a day on a regular basis to a variety of locations within the assigned region. There may be drives beyond 120 miles as part of Extended Mileage Special Project days.

  • Obtain and maintain cross state license in other states besides home state based on business need.

  • Collaborate with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively

  • Actively participate in regional meetings

  • Prescribe medications and perform procedures as appropriate

  • Perform timely documentation in medical records in an electronic medical record computer system

  • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment

JOB QUALIFICATIONS

REQUIRED EDUCATION:

Master's degree in family health from accredited nursing program

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:

Advanced computer skills. Proficient with Word, Excel, and Electronic Medical Record.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

  • An active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners; American Nurses Credentialing Center

  • Current state-issued license to practice as a Family Nurse Practitioner

  • Current Basic Life Support for Healthcare Professional certification

  • Current unrestricted driver's license

PREFERRED EDUCATION:

PREFERRED EXPERIENCE:

  • 3-5-year experience as a Registered Nurse and/or Nurse Practitioner, ideally in a home health, community health, or public health setting

  • Previous experience in home health as a licensed clinician, especially in management of chronic conditions

  • Experience with underserved populations facing socioeconomic barriers to health care

  • Fluency in a language in addition to English is plus

  • Immunization and point of care testing skills

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $72,370.82 - $156,803.45 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Registered Dietitian - Molina Healthcare
Posted: Feb 23, 2024 05:07
Waukesha, WI

Job Description

Job Description

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

Knowledge/Skills/Abilities

- Serves as integral member of a multidisciplinary team by providing nutritional care to members as it relates to their disease and specific member care plan.

- Educates members on therapeutic dietary requirements relating to their diagnosis.

- Confers with multidisciplinary team, member, doctors, and member's family concerning dietary needs.

- Creates member specific dietary plan in accordance with individual care management care plan.

- Develops and monitors parameters to measure member/care plan success.

- Provides member with needed educational resources and on-going coaching to meet self-management goals.

- Evaluates, interprets, monitors and documents nutritional status and progress..

Job Qualifications

Required Education

Bachelor of Science; graduate of a registered dietetics program.

Required Experience

- Min. 2 years Registered Dietitian experience in outpatient/in home setting.

- Previous experience working with a multidisciplinary team.

- Experience working with culturally diverse and low-income populations.

Required License, Certification, Association

Active and unrestricted State registration as a Registered Dietitian.

Preferred Education

N/A

Preferred Experience

Managed care experience is highly desirable.

Preferred License, Certification, Association

N/A

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $19.64 - $42.55 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Specialist, Appeals & Grievances (Remote- Must reside in OH or KY) - Molina Healthcare
Posted: Feb 23, 2024 05:07
Columbus, OH

Job Description

JOB DESCRIPTION

Job Summary

Responsible for reviewing and resolving member and provider complaints and communicating resolution to members and provider (or authorized representatives) in accordance with the standards and requirements established by the Centers for Medicare and Medicaid

KNOWLEDGE/SKILLS/ABILITIES

  • Responsible for the comprehensive research and resolution of the appeals, dispute, grievances, and/or complaints from Molina members, providers and related outside agencies to ensure that internal and/or regulatory timelines are met.

  • Research claims appeals and grievances using support systems to determine appeal and grievance outcomes.

  • Requests and reviews medical records, notes, and/or detailed bills as appropriate; formulates conclusions per protocol and other business partners to determine response; assures timeliness and appropriateness of responses per state, federal and Molina Healthcare guidelines.

  • Responsible for meeting production standards set by the department.

  • Apply contract language, benefits, and review of covered services

  • Responsible for contacting the member/provider through written and verbal communication.

  • Prepares appeal summaries, correspondence, and document findings. Include information on trends if requested.

  • Composes all correspondence and appeal/dispute and or grievances information concisely and accurately, in accordance with regulatory requirements.

  • Research claims processing guidelines, provider contracts, fee schedules and system configurations to determine root cause of payment error.

  • Resolves and prepares written response to incoming provider reconsideration request is relating to claims payment and requests for claim adjustments or to requests from outside agencies

JOB QUALIFICATIONS

REQU I RED ED U C A TI O N :

High School Diploma or equivalency

REQU I RED E X PE R I E N C E:

  • Min. 2 years operational managed care experience (call center, appeals or claims environment).

  • Health claims processing background, including coordination of benefits, subrogation, and eligibility criteria.

  • Familiarity with Medicaid and Medicare claims denials and appeals processing, and knowledge of regulatory guidelines for appeals and denials.

  • Strong verbal and written communication skills

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $14.76 - $31.97 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Remote Family Nurse Practitioner (Field Visits Required) - Molina Healthcare
Posted: Feb 23, 2024 05:07
Houston, TX

Job Description

JOB DESCRIPTION

We have an extensive training program for new Grads!

Molina Student Loan Payment program available to Nurse Practitioners

Job Summary

The Care Connections Nurse Practitioners focus on screening and preventive primary care services delivered in the home, community, and nursing facility settings. Provides needed care in the environment that patients feel most comfortable and are most receptive including home, nursing facilities, and -pop up- clinic.

The Nurse Practitioner will be required to work primarily in non-clinical settings and provide medical care to all levels of patients. Some programs may focus on specific populations (e.g., adult and geriatric, pediatric, women's health).

Perform comprehensive medical assessments, order appropriate tests/procedures for diagnostic purposes, formulate treatment plans, obtain specialists' consultations as needed, and do appropriate documentations as required.

Job Duties

  • Provide general medical care and care coordination to various and/or specific patient levels - adults, women's health, pediatric, and geriatric.

  • Perform comprehensive evaluations including history and physical exams for gaps in care and preventative assessments

  • Address both chronic and acute primary care complaints, and able to ascertain medical urgency

  • Establish and document reasonable medical diagnoses

  • Seek specialty consultation as appropriate

  • Order/perform pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptom; able to work within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately

  • Responsible for knowing when a patient's needs are beyond their scope of knowledge and when physician oversight is needed.

  • Create and implements a medical plan of care

  • Schedule patient appointments for telehealth or in-person visits when appropriate

  • Provide post discharge coordination to reduce hospital readmission rates and emergency room utilization

  • Perform face-to-face in-person visits in a variety of settings including home, skilled nursing facilities, and public locations.

  • Additionally, may perform face-to-face synchronous video communications using Telehealth platform based on business need, leadership direction, and state regulations

  • Order bulk laboratory orders to target specific populations of member.

  • Perform alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develop appropriate plan of care

  • Participate in community-based -Pop Up Clinics- as way of building relationship with community while addressing gaps in health care

  • Drive up to 120 miles a day on a regular basis to a variety of locations within the assigned region. There may be drives beyond 120 miles as part of Extended Mileage Special Project days.

  • Obtain and maintain cross state license in other states besides home state based on business need.

  • Collaborate with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively

  • Actively participate in regional meetings

  • Prescribe medications and perform procedures as appropriate

  • Perform timely documentation in medical records in an electronic medical record computer system

  • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment

JOB QUALIFICATIONS

REQUIRED EDUCATION:

Master's degree in family health from accredited nursing program

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:

Advanced computer skills. Proficient with Word, Excel, and Electronic Medical Record.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

  • An active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners; American Nurses Credentialing Center

  • Current state-issued license to practice as a Family Nurse Practitioner

  • Current Basic Life Support for Healthcare Professional certification

  • Current unrestricted driver's license

PREFERRED EDUCATION:

PREFERRED EXPERIENCE:

  • 3-5-year experience as a Registered Nurse and/or Nurse Practitioner, ideally in a home health, community health, or public health setting

  • Previous experience in home health as a licensed clinician, especially in management of chronic conditions

  • Experience with underserved populations facing socioeconomic barriers to health care

  • Fluency in a language in addition to English is plus

  • Immunization and point of care testing skills

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $72,370.82 - $156,803.45 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Sr Growth & Community Engagement (Bilingual Spanish) Southern NM Only - Molina Healthcare
Posted: Feb 23, 2024 05:07
Las Cruces, NM

Job Description

Molina of New Mexico is hiring for a Sr. Growth & Community Engagement Specialist in Southwest New Mexico. Highly preferred counties are Dona Ana, Chaves, and/or Eddy.

Responsibilities include, but are not limited to supporting growth, retention, member and community engagement, along with Resource Center activities. This role will be tasked with developing and establishing strong community partnerships that support Molina's growth and member experience goals.

This role is looking for someone who has been in a field-based, community/public facing role previously. This could be in many capacities, including but not limited to the following: Health Educator, Liaison, Promoter, Outreach Worker, Patient Navigator, Health Interpreter, Public Health Aide, Connector, Sales, Marketing, Insurance Agent, Insurance Consultant, etc....

This role is community/ external facing and is in frequent engagement with providers (clinics, hospitals, community health centers), community-based organizations/ nonprofits such as those working in housing/ food/ behavioral health and many more. Top notch communication and relationship building skills are essential.

This role is in the field 50-70+ percent of the time , meeting with partners and attending/ hosting community events. The intent of the position is to help retain and grow our Molina membership. There may be events that are outside of normal business hours (evenings or a weekend day). You would flex other time off to ensure to have a healthy work/life balance.

Bilingual- English/Spanish highly desired.

KNOWLEDGE/SKILLS/ABILITIES

  • Responsible for achieving established goals improving Molina's enrollment growth objectives, with primary responsibility for Medicaid. Works collaboratively with key departments across the enterprise to improve overall choice rates and assignment percentages.

  • Under limited supervision, responsible for carrying out enrollment events and achieving assigned membership growth targets through a combination of direct and indirect marketing activities, with the primary responsibility of improving the plan's overall -choice- rate. Works collaboratively with other key departments to increase Medicaid assignment percentage for Molina.

  • Provides leadership for new or less experienced Enrollment Growth team members by training, developing, coaching, mentoring and being a positive role model. May also serve as the Acting Supervisor or Manager for the team upon management request.

  • Responsible for achieving monthly, quarterly, and annual enrollment goals & growth and choice targets, as established by management.

  • Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers, ensuring all efforts are directed towards building Medicaid membership. Effectively moves these relationships through the -enrollment- pipeline.

  • Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.

  • Works cohesively with Provider Services to ensure providers within assigned territory are aware of Molina products and services. Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.

  • Viewed as a -subject matter expert- (SME) by community and influencers on the health care delivery system and wellness topics.

  • Delivers presentations, attends meetings and distributes educational materials to both members and potential members.

  • Answers incoming calls from perspective and current members. Provides them with information and materials about Molina Healthcare. Directs members to the appropriate Molina department(s) as needed and assists with contacting department(s) through in-house phone line assistance.

  • Coordinates, leads, and executes company programs for each of their perspective regions.

  • Responsible for assisting and executing Molina turnkey events and align media components.

  • Trains all new Specialist team members and serve as a mentor and resource for existing Specialist team members.

JOB QUALIFICATIONS

REQUIRED EDUCATION: Bachelor's Degree or equivalent, job-related experience.

PREFERRED EDUCATION: Bachelor's Degree in Marketing or related discipline.

REQUIRED EXPERIENCE:

  • 5 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).

  • Demonstrated exceptional networking and negotiations skills. Experience with sales and marketing techniques.

  • Demonstrated strong public speaking and presentations skills.

  • Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

PREFERRED EXPERIENCE:

  • Prior related work experience in a senior or lead capacity.

  • Solid understanding of Health Care Markets, primarily Medicaid.

  • Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.

  • 5+ years of outreach experience serving low-income populations and/or experience presenting to influencer audiences.

  • 3 - 5 years project management experience, preferably in a health care or outreach setting.

  • Fluency in a second language highly desirable.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

  • Active Life & Health Insurance

  • Market Place Certified

#PJHPO

#LI-BEMORE

#LI-TR1

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Key Words: Sales, Finance, insurance, agency, health insurance, Medicaid, Medicare, Managed care, health, healthcare, health care, advisor, enroller, ACA, enroll, enrollment, consultant, AHIP, certified, marketing, account management, insurance producer license, insurance producer, licensed agent, health insurance license, communications, Medicaid, Medicare, Long Term Care, LTC, LTSS, eligibility, health coach, community health advisor, family advocate, health educator, liaison, promoter, outreach worker, peer counselor, patient navigator, health interpreter and public health aide, connector, navigator, pomodoro, healthcare, community, public relations, public health, care manager, social worker, counselor, housing coordinator, support worker, specialist, educator, government program, health and human services, community worker certification, Spanish, Bilingual

Pay Range: $17.85 - $38.69 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Remote Family Nurse Practitioner (Field Visits Required) - Molina Healthcare
Posted: Feb 23, 2024 05:07
Houston, TX

Job Description

JOB DESCRIPTION

We have an extensive training program for new Grads!

Molina Student Loan Payment program available to Nurse Practitioners

Job Summary

The Care Connections Nurse Practitioners focus on screening and preventive primary care services delivered in the home, community, and nursing facility settings. Provides needed care in the environment that patients feel most comfortable and are most receptive including home, nursing facilities, and -pop up- clinic.

The Nurse Practitioner will be required to work primarily in non-clinical settings and provide medical care to all levels of patients. Some programs may focus on specific populations (e.g., adult and geriatric, pediatric, women's health).

Perform comprehensive medical assessments, order appropriate tests/procedures for diagnostic purposes, formulate treatment plans, obtain specialists' consultations as needed, and do appropriate documentations as required.

Job Duties

  • Provide general medical care and care coordination to various and/or specific patient levels - adults, women's health, pediatric, and geriatric.

  • Perform comprehensive evaluations including history and physical exams for gaps in care and preventative assessments

  • Address both chronic and acute primary care complaints, and able to ascertain medical urgency

  • Establish and document reasonable medical diagnoses

  • Seek specialty consultation as appropriate

  • Order/perform pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptom; able to work within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately

  • Responsible for knowing when a patient's needs are beyond their scope of knowledge and when physician oversight is needed.

  • Create and implements a medical plan of care

  • Schedule patient appointments for telehealth or in-person visits when appropriate

  • Provide post discharge coordination to reduce hospital readmission rates and emergency room utilization

  • Perform face-to-face in-person visits in a variety of settings including home, skilled nursing facilities, and public locations.

  • Additionally, may perform face-to-face synchronous video communications using Telehealth platform based on business need, leadership direction, and state regulations

  • Order bulk laboratory orders to target specific populations of member.

  • Perform alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develop appropriate plan of care

  • Participate in community-based -Pop Up Clinics- as way of building relationship with community while addressing gaps in health care

  • Drive up to 120 miles a day on a regular basis to a variety of locations within the assigned region. There may be drives beyond 120 miles as part of Extended Mileage Special Project days.

  • Obtain and maintain cross state license in other states besides home state based on business need.

  • Collaborate with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively

  • Actively participate in regional meetings

  • Prescribe medications and perform procedures as appropriate

  • Perform timely documentation in medical records in an electronic medical record computer system

  • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment

JOB QUALIFICATIONS

REQUIRED EDUCATION:

Master's degree in family health from accredited nursing program

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:

Advanced computer skills. Proficient with Word, Excel, and Electronic Medical Record.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

  • An active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners; American Nurses Credentialing Center

  • Current state-issued license to practice as a Family Nurse Practitioner

  • Current Basic Life Support for Healthcare Professional certification

  • Current unrestricted driver's license

PREFERRED EDUCATION:

PREFERRED EXPERIENCE:

  • 3-5-year experience as a Registered Nurse and/or Nurse Practitioner, ideally in a home health, community health, or public health setting

  • Previous experience in home health as a licensed clinician, especially in management of chronic conditions

  • Experience with underserved populations facing socioeconomic barriers to health care

  • Fluency in a language in addition to English is plus

  • Immunization and point of care testing skills

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $72,370.82 - $156,803.45 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Family Nurse Practitioner (Field Visits Required) - Molina Healthcare
Posted: Feb 23, 2024 05:07
Pocatello, ID

Job Description

JOB DESCRIPTION

We have an extensive training program for new Grads!

Molina Student Loan Payment program available to Nurse Practitioners

Job Summary

The Care Connections Nurse Practitioners focus on screening and preventive primary care services delivered in the home, community, and nursing facility settings. Provides needed care in the environment that patients feel most comfortable and are most receptive including home, nursing facilities, and -pop up- clinic.

The Nurse Practitioner will be required to work primarily in non-clinical settings and provide medical care to all levels of patients. Some programs may focus on specific populations (e.g., adult and geriatric, pediatric, women's health).

Perform comprehensive medical assessments, order appropriate tests/procedures for diagnostic purposes, formulate treatment plans, obtain specialists' consultations as needed, and do appropriate documentations as required.

Job Duties

  • Provide general medical care and care coordination to various and/or specific patient levels - adults, women's health, pediatric, and geriatric.

  • Perform comprehensive evaluations including history and physical exams for gaps in care and preventative assessments

  • Address both chronic and acute primary care complaints, and able to ascertain medical urgency

  • Establish and document reasonable medical diagnoses

  • Seek specialty consultation as appropriate

  • Order/perform pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptom; able to work within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately

  • Responsible for knowing when a patient's needs are beyond their scope of knowledge and when physician oversight is needed.

  • Create and implements a medical plan of care

  • Schedule patient appointments for telehealth or in-person visits when appropriate

  • Provide post discharge coordination to reduce hospital readmission rates and emergency room utilization

  • Perform face-to-face in-person visits in a variety of settings including home, skilled nursing facilities, and public locations.

  • Additionally, may perform face-to-face synchronous video communications using Telehealth platform based on business need, leadership direction, and state regulations

  • Order bulk laboratory orders to target specific populations of member.

  • Perform alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develop appropriate plan of care

  • Participate in community-based -Pop Up Clinics- as way of building relationship with community while addressing gaps in health care

  • Drive up to 120 miles a day on a regular basis to a variety of locations within the assigned region. There may be drives beyond 120 miles as part of Extended Mileage Special Project days.

  • Obtain and maintain cross state license in other states besides home state based on business need.

  • Collaborate with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively

  • Actively participate in regional meetings

  • Prescribe medications and perform procedures as appropriate

  • Perform timely documentation in medical records in an electronic medical record computer system

  • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment

JOB QUALIFICATIONS

REQUIRED EDUCATION:

Master's degree in family health from accredited nursing program

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:

Advanced computer skills. Proficient with Word, Excel, and Electronic Medical Record.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

  • An active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners; American Nurses Credentialing Center

  • Current state-issued license to practice as a Family Nurse Practitioner

  • Current Basic Life Support for Healthcare Professional certification

  • Current unrestricted driver's license

PREFERRED EDUCATION:

PREFERRED EXPERIENCE:

  • 3-5-year experience as a Registered Nurse and/or Nurse Practitioner, ideally in a home health, community health, or public health setting

  • Previous experience in home health as a licensed clinician, especially in management of chronic conditions

  • Experience with underserved populations facing socioeconomic barriers to health care

  • Fluency in a language in addition to English is plus

  • Immunization and point of care testing skills

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $72,370.82 - $156,803.45 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Clinical Services Auditor (LVN/ LPN) CALIFORNIA - Molina Healthcare
Posted: Feb 23, 2024 05:07
Long Beach, CA

Job Description

Candidates must have current CALIFORNIA licensure to be considered for this position.

Excellent computer skills and attention to detail are very important to multitask between systems, talk with members on the phone, and enter accurate contact notes. This is a fast-paced position and productivity is important. Excellent skillset working with EMR's and Microsoft Office.

Home office with internet connectivity of high speed required. You must provide your own home office including desk and chair.

Work Schedule: Monday thru Friday 8:30AM to 5:30PM Pacific. Candidates who do not live in California must be willing to work Pacific CA hours.

KNOWLEDGE/SKILLS/ABILITIES

  • Performs monthly auditing of registered nurse and other clinical functions in Utilization Management (UM), Case Management (CM), Member Assessment Team (MAT), Health Management (HM), and/or Disease Management (DM) and monitors key clinical staff for compliance with NCQA, CMS, State and Federal requirements. May also perform non-clinical system and process audits, as needed.

  • Audits for clinical gaps in care from a medical and/or behavioral perspective to ensure member needs are being met.

  • Assesses clinical staff regarding appropriate clinical decision-making.

  • Reports monthly outcomes, identifies areas of re-training for staff, and communicates findings leadership.

  • Ensures auditing approaches follow a Molina standard in approach and tool use.

  • Maintains member/provider confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and professionalism with all communications.

  • Adheres to departmental standards, policies, protocols.

  • Maintains detailed records of auditing results.

  • Assists HCS training team with developing training materials or job aids as needed to address findings in audit results.

  • Meets minimum production standards

  • May conduct staff trainings as needed

  • Communicates with QA supervisor/manager about issues identified and works collaboratively to resolve/correct them.

  • 15% travel required.

JOB QUALIFICATIONS

Required Education

Completion of an accredited Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) Program and/or Associate's or bachelor's degree in Health related field.

Required Experience

  • Minimum two years UM, CM, MAT, HM, DM, and/or managed care experience.

  • Proficient knowledge of Molina workflows.

Required License, Certification, Association

  • Active, unrestricted State Licensed Vocational Nurse or Practical Nurse (LVN or LPN) in good standing.

  • Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

Preferred Experience

More than one-year managed care experience. One year of UM, CM, DM auditing experience.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.6 - $46.81 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail

Community Connector: San Diego County CALIFORNIA - Molina Healthcare
Posted: Feb 23, 2024 05:07
San Diego, CA

Job Description

Candidates must live in SAN DIEGO COUNTY in the state of California for consideration.

Community Connectors will work in remote and field settings our Medicaid Population. Excellent computer skills and attention to detail are very important to multitask between systems, talk with members on the phone, and enter accurate contact notes. This is a fast-paced position and productivity is important. Excellent skillset working with EMR's and Microsoft Office.

Travel is required to do member visits in the surrounding areas. Travel will be within a 1- 2 hour radius in the county that you live in. A clean DMV driving record, proof of auto insurance, and reliable transportation is required. Must be able to do your own driving. Please consider this requirement before you apply to this role.

Home office with internet connectivity of high speed required. You must provide your own home office including desk and chair.

Schedule: Monday thru Friday 8:30AM to 5:30PM Pacific.

BILINGUAL SPANISH PREFERRED

JOB DESCRIPTION

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

KNOWLEDGE/SKILLS/ABILITIES

  • Serves as a community based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.

  • Collaborates with and supports the Healthcare Services team by providing non-clinical paraprofessional duties in the field, to include meeting with members in their homes, nursing homes, shelters, or doctor's offices, etc.

  • Empowers members by helping them navigate and maximize their health plan benefits.

  • Assistance may include: scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with members on missed appointments.

  • Assists members in accessing social services such as community-based resources for housing, food, employment, etc.

  • Provides outreach to locate and/or provide support for disconnected members with special needs.

  • Conducts research with available data to locate members Molina Healthcare has been unable to contact (e.g., reviewing internal databases, contacting member providers or caregivers, or travel to last known address or community resource locations such as homeless shelters, etc.)

  • Participates in ongoing or project-based activities that may require extensive member outreach (telephonically and/or face-to-face).

  • Guides members to maintain Medicaid eligibility and with other financial resources as appropriate.

  • 50-80% local travel may be required. Reliable transportation required.

JOB QUALIFICATIONS

REQUIRED EDUCATION:

HS Diploma/GED

REQUIRED EXPERIENCE:

- Minimum 1 year experience working with underserved or special needs populations, with varied health, economic and educational circumstances.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

- Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

- For Ohio and Florida only -- Active and unrestricted Community Health Worker (CHW) Certification.

PREFERRED EDUCATION:

Associate's Degree in a health care related field (e.g., nutrition, counseling, social work).

PREFERRED EXPERIENCE:

- Bilingual based on community need.

- Familiarity with healthcare systems a plus.

- Knowledge of community-specific culture.

- Experience with or knowledge of health care basics, community resources, social services, and/or health education.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

- Current Community Health Worker (CHW) Certification preferred (for states other than Ohio and Florida, where it is required).

- Active and unrestricted Medical Assistant Certification

STATE SPECIFIC REQUIREMENTS: OHIO

- MHO Care Guide serves as a single point of contact for care coordination when there is no CCE, OhioRISE Plan, and/or CME involvement and short term care coordination needs are identified MHO Care Guide Plus serves as a single point of contact at Molina for care coordination when there is CCE, OhioRISE Plan, and/or CME involvement and short term care coordination needs are identified.

- Assures completion of a health risk assessment, assisting members to remediate immediate and acute gaps in care and access. Assist members with filing grievances and appeals.

- Connects members to CCEs, the OhioRISE Plan,or Molina Care Management if the members needs indicate a higher level of coordination. Provide information to members related to Molina requirements , services and benefits .

- Knowledge of internal MCO processes and procedures related to Care Guide responsibilities required

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $14.76 - $31.97 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.



Job Detail