Company Detail

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Customer Care Representative:

As a Liberty Military Housing Customer Care Representative, you will be responsible for providing customer service for all past and current residents within a multi-family residential community. Your role will include answering phones to answer resident concerns regarding their accounts and other general questions. Your role will require effective customer service skills and the ability to work efficiently, effectively, and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Responding to and managing resident concerns and questions and may coordinate with appropriate staff to address and resolve resident communication.

• Promoting positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident's satisfaction and according to LMH standards.

• Supporting residents during the move-out process, which may include move out accounting, collection of outstanding balances owed, preparing and sending delinquency letters, as well as residency verification requests.

• Assisting with adjusting resident ledgers; preparing/reconciling delinquency reports; preparing and submitting write-off packages.

• Attending monthly call monitoring meetings with Lead/Customer Care Supervisor to measure performance per guidelines.

• Contacting the applicable public service response organization (fire department, police, EMS, etc.) in the case of emergency (fire, criminal activity, death, severe water damage, or other major catastrophes) and Customer Care Supervisor. Follows applicable emergency procedures.

• Performing various administrative and computer tasks, email communications, input of information/data into various software and information systems (Yardi, Excel, Access, and other company-related software).

• Participating in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

What You Need for Success:

• 6 months of residential property management or customer service role preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Access, Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with residents, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required). May require use of personal vehicle.

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

• The position requires mobility within the office and the ability to operate a computer, phone and other office machinery such as a scanner and copy machine.

• High school diploma or GED required.

• Must be able to talk, listen, and speak clearly on telephone.

• Must be able to deal with a fast-paced, continually changing work environment, including handling multiple tasks daily.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13444

Street: 139 Santa Rosa Drive

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Water Intrusion Technician:

As the Liberty Military Housing Water Intrusion Technician, you will perform general and specialized maintenance tasks, including water intrusion mitigation, mold remediation and repairs. You will operate building systems and related equipment and tools to complete tasks up to company's quality standards. Your role includes responsibilities which, on occasion include training other maintenance staff members and requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with the company's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• With minimal guidance, build containment, perform demolition, mitigation, remediation, dry-out and put back repairs of moisture affected areas.

• With minimal guidance, perform maintenance repairs on a variety of building systems, including, plumbing, HVAC, structural and electrical.

• Applies proficient skills in all trades: electrical, carpentry, drywall, plumbing, HVAC, painting, appliance repair, etc.

• Tests and/or troubleshoots a variety of items dependent on specific trade expertise (e.g. plumbing valves, drains, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement.

• With minimal direction, complete repairs and services in the affected area within the required time frame.

• Complete all assigned maintenance work within company's standards.

• Perform On-call service requests and emergency calls as required.

• Perform general maintenance and cleaning of maintenance shop, etc.

• Trains or guides other maintenance team members in performing skilled tasks for the purpose of providing support to workers developing their knowledge of specific skills with trade.

• Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Reports any maintenance concerns beyond the original assignment to district management and/or immediate supervisor.

• Participates in and attends various department or regional meetings, resident functions, seminars, training and work- related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and company's Standard Operating Procedures and Policies.

• Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Mitigation and Remediation, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• 5 or more years' related maintenance experience preferred.

• Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, drywall, painting, appliance repair.

• Certifications preferred IICRC WRT (Water Restoration Technician) and AMRT (Applied Microbial Remediation Technician). Training and Certification available for exceptional candidates.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Basic computer skills (able to operate mobile devices, PC).

• Ability to operate a motor vehicle (valid license required).

• Must be available for on-call work/emergency calls, work scheduled off-hours and overtime as required.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• Frequent reaching, stooping, bending and kneeling.

• Extensive walking and standing.

• Ability to climb up and down stairs/ladders.

• May require use of a personal or company vehicle, or electrical cart.

• Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.

• Must be willing to work in indoor/outdoor environments, in all weather conditions, and potentially hazardous conditions.

What we Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13451

Street: 200008 San Jacinto Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Construction Coordinator:

As the Liberty Military Housing Construction Coordinator, you will be responsible for assisting the Regional Vice President, Construction Managers, and Assistant Construction Managers with project administrative operations. Liberty Military Housing (LMH) is one of the largest owner/managers of privatized (PPV) military family housing in the country with nearly 37,000 units nationwide. The Construction Services team helps plan and execute over $100 million in Capital Improvement and Development projects each year

Your Responsibilities include, but not limited to:

Responsibilities include but are not limited to the following:

• Review and prepare subcontractor monthly pay applications for draw requisition packages.

• Compile and prepare weekly renovation and monthly construction reports.

• Prepare, issue and track subcontractor contracts & purchase orders based on approved scope of work and pricing.

• Prepare change orders.

• Monitor and manage project financial budgets.

• Update and reconcile project buyout logs.

• Upload and manage contracts and budget revisions in Timberline.

• Assist the team in development of capital expenditure budgets.

• Facilitate the set-up of new vendors.

• Track and update certificates of insurance.

• Prepare and file project close-out documentation.

• Preparing and submitting documentation for insurance claims.

• Participate in condition asset walks as needed.

• Order office supplies as necessary.

• Assist in maintaining project electronic files.

What You Need for Success:

• Construction related experience preferred.

• Microsoft Office proficient - Word and Excel.

• Must be able to work under pressure and maintain a schedule, while keeping a positive attitude.

• High school diploma or GED required.

What we Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Construction Coordinator

Requisition ID: 2022-13457

Street: 7924 14th Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of an Assistant Construction Manager:

As a Liberty Military Housing Assistant Construction Manager, you will assist with the supervision of Capital Improvement and Development projects. The Construction Services team helps plan and execute over $100 million in Capital Improvement and Development projects each year.

Your Responsibilities include, but not limited to:

• Assist the Construction Manager in identifying and planning projects.

• Assist the Construction Manager/Property Manager/Asset Manager in performing comprehensive property walks at a minimum of annually.

• Assist the Construction Manager in providing budget estimates for Capital Improvements and Development projects to Property Management/Asset Management.

• Assist the Construction Manager in executing the scope and bid development for Capital Improvement/Development projects to include all construction trade and service vendors.

• Assist the Construction Manager with executing buyout of each capital improvement project.

• Assist the Construction Manager in serving as Owner's Representative during construction of projects to enforce quality, monitor contractor expenses and coordinate any action between contractor and Property Management.

• Assist the Construction Manager in building a database of local contractors, architects, engineers, and vendors that will assist LMH in the future to develop and maintain the PPV program.

• Assist the Construction Manager in the preparation of Project Approval Forms (PAF's) and contracts.

• Assist the Construction Manager in tracking and monitoring of environmental/historical/cultural resource requirements within the PPV boundaries.

• Assist the Construction Manager in the generation/completion of punch lists.

• Assist the Construction Manager in the maintenance of digital file library on the JBLM Google Drive.

• Perform related duties as assigned by supervisor.

• Maintain compliance with all company policies and procedures.

What You Need for Success:

• At least 1 year of construction experience (either in-office or in-field) preferred.

• Microsoft Office proficient - Word and Excel.

• Must be able to work under pressure and maintain a schedule, while keeping a positive attitude.

• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

• High school diploma or GED required.

• Associate degree preferred.

• Valid driver license and ability to obtain base access is required.

What we Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13452

Street: 7924 14th Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Construction Manager:

As the Liberty Military Housing Construction Manager, you will manage the Construction Services team that helps plan and execute over $100 million in Capital Improvement and Development projects each year. Liberty Military Housing (LMH) is one of the largest owner/managers of privatized (PPV) military family housing in the country with nearly 37,000 units nationwide.

Your Responsibilities include, but not limited to:

Plan/monitor/coordinate new construction, renovations, and Capital Improvements. Responsibilities include but are not limited to the following:

• Assist Property Management/Asset Management with the preparation of detailed project descriptions for annual Development/Capital Improvement Budgets and subsequent Work Order.

• Provide budget estimates for Development/Capital Improvements projects to Property Management/Asset Management.

• Execute the scope and bid development for Development/Capital Improvement projects.

• Execute buyout phase for each Development/Capital Improvement projects.

• Serve as Owner's representative during construction of projects to enforce quality, monitor contractor expenses and coordinate any action between contractor and Property Management.

• Build a database of local contractors, architects, engineers, and vendors that will assist LMH in the future to develop and maintain the PPV program.

• Review and approval of Project Approval Forms (PAF's).

• Assist in tracking and monitoring of environmental/historical/cultural resource requirements within the PPV boundaries.

• Monitor construction to ensure quality, installation of proper materials, and deliverance of a complete and safe environment for our military residents.

• Issue and approve NTP's for each project.

• Attend pre-construction meeting prior to work commencement.

• Coordinate schedule and required resident notices with Property Management.

• Sign-off on punch lists/completion of projects.

• Assist RPM's with any problems or concerns in relation to construction, i.e. scope of work, quality control and unforeseen issues.

Provide support and guidance to Region and Construction Services on projects/issues that involve multiple trades or require construction experience or knowledge. Responsibilities include but are not limited to the following:

• Assist in tracking and monitoring of environmental/historical/cultural resource requirements within the PPV boundaries.

• Assistance with between occupancy maintenance/repairs on historic homes.

• Assistance in preparation of O & M contracts for utility infrastructure owned by PPV.

• Electronic file management.

What You Need for Success:

• At least 5 years of construction experience preferred.

• Bachelor's degree preferred (High school diploma or GED required).

• Microsoft Office proficient - Word and Excel.

• Must be able to work under pressure and maintain a schedule, while keeping a positive attitude.

What we Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13455

Street: 7924 14th Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

• Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.

• Assist with the ordering and scheduling of vendor services.

• Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.

• Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Provide residents with any charges related to move out/final inspection results.

• Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).

• Generate work orders for make readies and other maintenance service requests.

• Assist with the closing of work orders/tickets once work is completed.

• Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.

• Resident follow-ups after services are rendered/completed.

• Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.

• Address and follow up on customer service concerns from Satisfacts survey.

• Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).

• Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).

• Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

What You Need for Success:

• 1-2 years' experience in residential property management or customer service role preferred.

• Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Strong service and interpersonal skills.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.

• Knowledge of OSHA laws and regulations.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• May require use of a personal/company vehicle or electrical cart.

• Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13430

Street: 11201 Gold Pan Way #124

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Technician I (Maintenance Technician I):

As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.

• Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.

• Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.

• Complete resident-requested repairs and service within the required time frame (24 hours).

• Complete all assigned maintenance work on vacant homes within LMH standards.

• Perform On-call service requests and emergency calls.

• May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).

• Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• One or more years' related maintenance experience preferred.

• Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Working knowledge of appliances.

• Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Basic computer skills (able to operate mobile device, PC).

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.

• Ability to operate motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings and other work-related.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• May require use of personal or company vehicle, or electrical cart.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Maintenance Technician I

Requisition ID: 2022-13443

Street: 11201 Gold Pan Way #124

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Technician I (Maintenance Technician I):

As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.

• Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.

• Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.

• Complete resident-requested repairs and service within the required time frame (24 hours).

• Complete all assigned maintenance work on vacant homes within LMH standards.

• Perform On-call service requests and emergency calls.

• May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).

• Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• One or more years' related maintenance experience preferred.

• Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Working knowledge of appliances.

• Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Basic computer skills (able to operate mobile device, PC).

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.

• Ability to operate motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings and other work-related.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• May require use of personal or company vehicle, or electrical cart.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Maintenance Technician I

Requisition ID: 2022-13435

Street: 139 Santa Rosa Drive

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Technician III (Maintenance Technician III):

As a Liberty Military Housing Service Technician III, you will perform general and specialized maintenance and repairs in a multifamily residential community and operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role may include -Lead- responsibilities which, on occasion includes supervising or training other maintenance staff members. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include but not limited to:

• Performs most maintenance installation repairs and preventative maintenance on a variety of building systems and appliances or all repairs on specific systems, including, plumbing, HVAC, structural and electrical.

• Tests and/or troubleshoots a variety of items dependent on specific trade expertise (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement.

• Applies proficient skills in all trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc. to ensure quality maintained homes and community.

• Completes resident-requested repairs and services within the required time frame (24 hours).

• Completes all assigned maintenance work on vacant homes within LMH standards.

• Performs On-call service requests and emergency calls.

• Participates in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).

• Trains or guides other maintenance team members in performing skilled tasks for the purpose of providing support to workers developing their knowledge of specific skills with trade.

• On occasion, may lead or supervise other maintenance team members in the absence of management.

• Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Participates in and attends various department or regional meetings, resident functions, seminars, training and work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• Five or more years' related maintenance experience preferred.

• Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Certifications preferred HVAC and EPA.

• Some supervisory or lead experience preferred.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Extensive knowledge of appliances.

• Basic computer skills (able to operate mobile device, PC).

• Ability to operate a motor vehicle (valid license required).

• May require use of a personal or company vehicle, or electrical cart.

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13436

Street: 1201 Begonia Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Customer Service Representative:

As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Assists prospective residents with information regarding their lease, the community, and the move-in process.

• Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).

• Ensures all lease paperwork is completed and entered into the system.

• Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.

• Supports residents during the move-out process, which may include notice to vacate and resident transfers.

• Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.

• May perform post-turn unit inspections and complete move-in inventory inspections with new residents.

• Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.

• Responsible for lease renewal notification and timely resident notice to renew or vacate.

• Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.

• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

• Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.

• Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).

• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).

• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

• Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.

What You Need for Success:

• Position requires 6 months+ of residential property management or customer service role preferred.

• Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanour in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13445

Street: 200 Ash Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Technician III (Maintenance Technician III):

As a Liberty Military Housing Service Technician III, you will perform general and specialized maintenance and repairs in a multifamily residential community and operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role may include -Lead- responsibilities which, on occasion includes supervising or training other maintenance staff members. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include but not limited to:

• Performs most maintenance installation repairs and preventative maintenance on a variety of building systems and appliances or all repairs on specific systems, including, plumbing, HVAC, structural and electrical.

• Tests and/or troubleshoots a variety of items dependent on specific trade expertise (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement.

• Applies proficient skills in all trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc. to ensure quality maintained homes and community.

• Completes resident-requested repairs and services within the required time frame (24 hours).

• Completes all assigned maintenance work on vacant homes within LMH standards.

• Performs On-call service requests and emergency calls.

• Participates in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).

• Trains or guides other maintenance team members in performing skilled tasks for the purpose of providing support to workers developing their knowledge of specific skills with trade.

• On occasion, may lead or supervise other maintenance team members in the absence of management.

• Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Participates in and attends various department or regional meetings, resident functions, seminars, training and work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• Five or more years' related maintenance experience preferred.

• Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Certifications preferred HVAC and EPA.

• Some supervisory or lead experience preferred.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Extensive knowledge of appliances.

• Basic computer skills (able to operate mobile device, PC).

• Ability to operate a motor vehicle (valid license required).

• May require use of a personal or company vehicle, or electrical cart.

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Maintenance Technician III - Assistant Maintenance Supervisor

Requisition ID: 2022-13448

Street: 200 Ash Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Housekeeper:

As a Liberty Military Housing Housekeeper, you will perform routine cleaning of offices, amenities, and the surrounding areas in a multi-family residential community. You will operate tools, machinery, and other equipment to complete tasks in an efficient manner. Your role requires the ability to effectively communicate, perform quality work in a safe manner, and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standard.

Your Responsibilities include, but not limited to:

• Perform routine cleaning including; amenities, building exteriors, district offices, recreation areas, vacant homes, restrooms, and other surrounding areas of the community.

• Removes trash from grounds, office areas, homes, and the surrounding community perimeter on a daily basis.

• Monitors and cleans restrooms, kitchen areas, and stocks items when needed.

• Maintains floors by sweeping, scrubbing, mopping, waxing, and polishing as needed.

• Maintains appearance of rooms/buildings by dusting furniture, washing walls, ceiling, woodwork, windows, mirrors, door panels and sills.

• Assists in the preparation of make ready units by performing cleaning duties including; vacuuming, clean and shine all windows, tile, countertops, appliances, other fixtures, and removal of trash, etc.

• Maintains appearance of supply room - monitor inventory of supplies such as paper towels, soap, toilet paper and etc.

• Assists Service Technicians when needed.

• Performs any additional routine cleaning/maintenance on property as requested, as needed, or as directed.

• Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Demonstrates the appropriate and safe use of standard tools, equipment, and machinery.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• Entry level to 6 months of general housekeeping/maintenance experience.

• Beginning level understanding of grounds or maintenance/general cleaning.

• Ability to use tools, cleaning equipment, and other supplies applicable to job requirements.

• Effectively communicate and interact with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give or receive work direction.

• Basic computer skills (able to operate a PC or mobile device).

• Ability to operate motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings, and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 40 lbs.

• May require use of a personal or company vehicle, or electrical cart.

• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.

• Participates in and attends various department or regional meetings, resident or community events, seminars, and other work-related events.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13433

Street: 1201 Begonia Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Maintenance Supervisor:

As a Liberty Military Housing Maintenance Supervisor, you will be responsible for managing the maintenance operations for a multi-family military residential community. You will supervise and direct Service Technicians, Groundskeepers and Housekeeping personnel in the repair and maintenance of HVAC, electrical and mechanical systems, plumbing, cleaning and maintaining of grounds and common areas of the community. In addition to supervising, you will perform general and specialized maintenance and repairs. You must be able to effectively lead and motivate others to perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including: maintenance, installation and repairs, service requests, turns, cleaning of grounds and common areas.

• Hire, train, and develop employees and ensure company policies, procedures and safety practices are applied.

• Coordinate with vendors and contractors for installation, maintenance and repair work.

• Maintain the budget for the department; ensure all projects and scheduling are within budgetary guidelines.

• Prepare specifications for major planned projects, negotiate and/or solicit bids with contractors and vendors. Inspect the work of vendors for quality and conformance to specifications and cost requirements.

• Purchase/order maintenance supplies, materials and appliances in an efficient and cost effective manner. Ensure inventory is appropriately stocked and maintained.

• Ensure service requests, make-readies and other maintenance projects are completed accurately and timely according to LMH's quality standards.

• Conduct regular safety inspections of the property, correct any unsafe practices or situations and ensure all maintenance staff is trained on safety practices including correct handling of chemicals, supplies and equipment.

• Comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including LMH's standard operating procedures and policies.

What You Need For Success:

• A minimum of 2 years related experience, 2 years in a supervisory role (property management experience preferred).

• Proven ability to effectively supervise and lead a team.

• HVAC and EPA Certifications preferred.

• Advance level of understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.

• Excellent verbal, written and communication skills.

• Outstanding proven customer service skills.

• Basic computer skills (able to operate mobile device, PC).

• Ability to operate a motor vehicle (valid license required).

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Maintenance Supervisor I

Requisition ID: 2022-13434

Street: 3504 Cannon Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Technician I (Maintenance Technician I):

As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.

• Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.

• Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.

• Complete resident-requested repairs and service within the required time frame (24 hours).

• Complete all assigned maintenance work on vacant homes within LMH standards.

• Perform On-call service requests and emergency calls.

• May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).

• Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• One or more years' related maintenance experience preferred.

• Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Working knowledge of appliances.

• Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Basic computer skills (able to operate mobile device, PC).

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.

• Ability to operate motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings and other work-related.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• May require use of personal or company vehicle, or electrical cart.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

For additional information, please contact Damien Castillo, Regional QA Manager, at 442-288-9264. We're happy to answer any questions you may have.

Advertising/Job Posting Title: Palm District Maintenance Technician I

Requisition ID: 2022-13437

Street: 1003 Cottontail Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Porter/Groundskeeper:

As a Liberty Military Housing Porter/Groundskeeper, you will perform routine cleaning and upkeep of grounds, buildings, amenities, and the surrounding areas in a multi-family residential community. Operates tools, machinery, and other equipment to complete tasks in an efficient manner. Your role requires the ability to effectively communicate, perform quality work in a safe manner, and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Performs routine cleaning and maintenance of grounds, amenities, building exteriors district office, pool, recreation areas, parking lots and other areas surrounding the community.

• Removes trash from grounds, office areas, homes, and the surrounding community perimeter on a daily basis.

• Details interior and exterior areas on a regular basis, using general cleaning tools and equipment (i.e. broom, mop, vacuum, rake or blower to keep entry areas, sidewalks, streets and walking areas clean of debris, dust, leaves and brush).

• May help with snow shovelling (where applicable) of sidewalks and other main entry areas.

• Assists in the preparation of make ready units including removal of trash from vacant homes (trash outs), touch up paint, and general cleaning prior to make-ready.

• Assists with various physical tasks as directed; carrying and removal of abandoned furniture, tools, appliances, and other equipment.

• Assists with repairs, replacement and installation of window and door screens, lightbulb and other fixtures.

• Helps clean and maintain storage and shop areas.

• Assists Service Technicians when needed.

• May perform minor interior and exterior touch up painting/caulking.

• Cleans air conditioning vents, replaces air filters, and smoke detectors.

• Performs any additional routine cleaning/maintenance on property as requested, as needed, or as directed.

• Reports any maintenance concerns for repairs on homes, community and/or common areas to management.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces. Performs any additional routine maintenance on property as requested by supervisor.

What You Need for Success:

• Entry level to 6 months of general custodial/maintenance experience.

• Beginning level understanding of grounds maintenance.

• Ability to use hand and power tools and cleaning equipment applicable to job requirements.

• Communication and effective interaction with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.

• Ability to operate a motor vehicle (valid license required).

• Basic computer skills preferred (PC/mobile device).

• Ability to travel to other regional locations for work, training, meetings, and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• May require use of a personal or company vehicle, or electrical cart.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13431

Street: 202 Chaisson Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Preventative Maintenance Technician I:

As a Liberty Military Housing Preventative Maintenance Technician I, you will perform general and preventative maintenance repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role will require your ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Typical responsibilities: replace A/C filter, replace screens, unclog drains, replace lamps; prepare and paint walls, ceilings and trim; Test function of all appliances, install doors and hardware.

• With general guidance, performs preventative and routine maintenance repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.

• Applies basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.

• Performs routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.

• With general direction, completes resident-requested repairs and service within the required timeframe (24 hours).

• May be required to complete all assigned maintenance work on vacant homes within LMH standards.

• May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• One or more years' related maintenance experience preferred.

• Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Working knowledge of appliances.

• Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Basic computer skills (able to operate mobile device, PC).

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours, and emergency overtime as required.

• Ability to operate a motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13439

Street: 3504 Cannon Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Porter/Groundskeeper:

As a Liberty Military Housing Porter/Groundskeeper, you will perform routine cleaning and upkeep of grounds, buildings, amenities, and the surrounding areas in a multi-family residential community. Operates tools, machinery, and other equipment to complete tasks in an efficient manner. Your role requires the ability to effectively communicate, perform quality work in a safe manner, and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Performs routine cleaning and maintenance of grounds, amenities, building exteriors district office, pool, recreation areas, parking lots and other areas surrounding the community.

• Removes trash from grounds, office areas, homes, and the surrounding community perimeter on a daily basis.

• Details interior and exterior areas on a regular basis, using general cleaning tools and equipment (i.e. broom, mop, vacuum, rake or blower to keep entry areas, sidewalks, streets and walking areas clean of debris, dust, leaves and brush).

• May help with snow shovelling (where applicable) of sidewalks and other main entry areas.

• Assists in the preparation of make ready units including removal of trash from vacant homes (trash outs), touch up paint, and general cleaning prior to make-ready.

• Assists with various physical tasks as directed; carrying and removal of abandoned furniture, tools, appliances, and other equipment.

• Assists with repairs, replacement and installation of window and door screens, lightbulb and other fixtures.

• Helps clean and maintain storage and shop areas.

• Assists Service Technicians when needed.

• May perform minor interior and exterior touch up painting/caulking.

• Cleans air conditioning vents, replaces air filters, and smoke detectors.

• Performs any additional routine cleaning/maintenance on property as requested, as needed, or as directed.

• Reports any maintenance concerns for repairs on homes, community and/or common areas to management.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces. Performs any additional routine maintenance on property as requested by supervisor.

What You Need for Success:

• Entry level to 6 months of general custodial/maintenance experience.

• Beginning level understanding of grounds maintenance.

• Ability to use hand and power tools and cleaning equipment applicable to job requirements.

• Communication and effective interaction with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.

• Ability to operate a motor vehicle (valid license required).

• Basic computer skills preferred (PC/mobile device).

• Ability to travel to other regional locations for work, training, meetings, and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• May require use of a personal or company vehicle, or electrical cart.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13432

Street: 1003 Cottontail Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Preventative Maintenance Technician I:

As a Liberty Military Housing Preventative Maintenance Technician I, you will perform general and preventative maintenance repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role will require your ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Typical responsibilities: replace A/C filter, replace screens, unclog drains, replace lamps; prepare and paint walls, ceilings and trim; Test function of all appliances, install doors and hardware.

• With general guidance, performs preventative and routine maintenance repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.

• Applies basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.

• Performs routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.

• With general direction, completes resident-requested repairs and service within the required timeframe (24 hours).

• May be required to complete all assigned maintenance work on vacant homes within LMH standards.

• May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• One or more years' related maintenance experience preferred.

• Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Working knowledge of appliances.

• Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Basic computer skills (able to operate mobile device, PC).

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours, and emergency overtime as required.

• Ability to operate a motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13438

Street: 3504 Cannon Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Customer Service Representative:

As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Assists prospective residents with information regarding their lease, the community, and the move-in process.

• Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).

• Ensures all lease paperwork is completed and entered into the system.

• Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.

• Supports residents during the move-out process, which may include notice to vacate and resident transfers.

• Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.

• May perform post-turn unit inspections and complete move-in inventory inspections with new residents.

• Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.

• Responsible for lease renewal notification and timely resident notice to renew or vacate.

• Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.

• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

• Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.

• Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).

• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).

• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

• Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.

What You Need for Success:

• Position requires 6 months+ of residential property management or customer service role preferred.

• Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanour in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13427

Street: 5900 Desert Knoll Ave

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Technician I (Maintenance Technician I):

As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.

• Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.

• Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.

• Complete resident-requested repairs and service within the required time frame (24 hours).

• Complete all assigned maintenance work on vacant homes within LMH standards.

• Perform On-call service requests and emergency calls.

• May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).

• Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• One or more years' related maintenance experience preferred.

• Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Working knowledge of appliances.

• Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Basic computer skills (able to operate mobile device, PC).

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.

• Ability to operate motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings and other work-related.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• May require use of personal or company vehicle, or electrical cart.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

For additional information, please contact Damien Castillo, Regional QA Manager, at 442-288-9264. We're happy to answer any questions you may have.

Advertising/Job Posting Title: Palm District Maintenance Technician I

Requisition ID: 2022-13446

Street: 1003 Cottontail Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of an Assistant Property Manager:

As a Liberty Military Housing Assistant Property Manager, you will be responsible for assisting the District Manager with the day-to-day operations of a multi-family residential community. Your responsibilities will include resident relations, customer service follow up, supervision of on-site personnel and various administrative functions. Your role requires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

An Assistant Property Manager's Responsibilities include, but not limited to:

• Directly responsible for the bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.

• Assisting the District Manager with the community budget and achievement of operational and financial goals.

• Assists with various duties, including training, coaching and supervision of office staff.

• Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.

• Maintains accurate records of all bookkeeping transactions; Adjusts ledgers, prepares and reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages.

• Provides constant vendor/contractor communications concerning billing and invoicing.

• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

• Assists and mentors Customer Service Representatives and other office staff with duties and resident relations.

• Performs other general office duties, i.e. phones, filing, special projects and assignments, as needed.

• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.).

• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained according to LMH's quality standards.

• Participates and attend various department or regional meetings, seminars, or work-related events.

What An Assistant Property Manager Needs for Success:

• Position requires 2 or more years of residential property management, supervisory experience preferred.

• Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Fair Housing certification, if not certified, must be obtained within 2 weeks of employment.

• Effective communication and interaction with management team, military partners, co-workers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.

• Strong customer service and interpersonal skills.

• Ability to multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanour in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies, as required.

• Knowledge of OSHA laws and regulations.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Assistant Property Manager II

Requisition ID: 2022-13441

Street: 10300 Yorktown Drive

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of an Asset Manager:

As the Liberty Military Housing Asset Manager, you will assist the Director of Asset Management and a seasoned team within Liberty Asset Management. Your responsibilities will include developing the Annual Operating and Capital Budgets, responding to inquiries from government partners and Executive Leadership concerning portfolio performance, financial projections, and service performance, performing monthly, quarterly and annual analyses, and preparing ad-hoc analyses as needed. You will work with property management, accounting/finance, legal, and construction/environmental services and assist with the performance oversight, asset requirements/needs, and reporting requirements of three military housing portfolios (6,500 homes located at 14 installations geographically dispersed in the Mid-Atlantic Region). Headquartered in Northern Virginia, this position requires travel for asset walks, budget meetings, and government condition assessments to various installations located in Virginia, Maryland, Washington D.C., North Carolina, and Pennsylvania.

Your Responsibilities include, but not limited to:

• Apply high attention to detail conducting asset walks and offer feedback based on property-specific findings.

• Develop clear and complete reports to communicate asset walk findings to internal stakeholders.

• Collaborate with site teams, operational leadership, and internal departments to track financial and service performance and help resolve issues.

• Continually examine and evaluate asset conditions of the resident housing, amenities, and utility systems and develop recommendations for future enhancements.

• Assist with capital budgeting, planning and long-term sustainment plans.

• Lead or facilitate meetings with senior staff to discuss financial performance & review project statuses.

• Assist in performing a variety of ad hoc projects, including company-wide process reviews, analyzing concessions and market conditions, and training for other departments.

• Respond to government inquiries in a timely and accurate manner. This includes facilitating recurring calls with our government partners as required.

• Be both committed & mindful of the overarching goals of the PPV - this position helps to provide quality housing and exemplary service to the military service members who entrust the housing of their families in our care.

What You Need for Success:

• College degree in Business, Finance/Economics, Real Estate or applicable field preferred.

• Asset management, property management, financial management, and/or construction experience preferred.

• Yardi experience is preferred.

• Excellent verbal, written, and presentation skills.

• Excellent computer proficiency, including Microsoft Excel, Word and Outlook, Gmail and Google Docs.

• Strong attention to detail.

• Solid time management, organization, and planning skills.

• Experience employing good judgment and discretion with confidential information.

• Ability to work under pressure and meet deadlines, while maintaining a positive attitude.

• Adaptability to an ever-changing environment; flexibility to assume new responsibilities as they arise.

• Ability to work effectively both independently and in a team environment.

• Ability to travel to other regional locations for condition assessments, asset walks, and budget development meetings.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

• Position requires ability to perform site walks that can exceed 5 miles per day.

What we Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Asset Manager

Requisition ID: 2022-13368

Street: 11921 Freedom Drive

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

• Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.

• Assist with the ordering and scheduling of vendor services.

• Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.

• Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Provide residents with any charges related to move out/final inspection results.

• Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).

• Generate work orders for make readies and other maintenance service requests.

• Assist with the closing of work orders/tickets once work is completed.

• Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.

• Resident follow-ups after services are rendered/completed.

• Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.

• Address and follow up on customer service concerns from Satisfacts survey.

• Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).

• Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).

• Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

What You Need for Success:

• 1-2 years' experience in residential property management or customer service role preferred.

• Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Strong service and interpersonal skills.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.

• Knowledge of OSHA laws and regulations.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• May require use of a personal/company vehicle or electrical cart.

• Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Service Coordinator- San Onofre

Requisition ID: 2022-13425

Street: 202 Chaisson Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Customer Service Representative:

As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Assists prospective residents with information regarding their lease, the community, and the move-in process.

• Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).

• Ensures all lease paperwork is completed and entered into the system.

• Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.

• Supports residents during the move-out process, which may include notice to vacate and resident transfers.

• Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.

• May perform post-turn unit inspections and complete move-in inventory inspections with new residents.

• Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.

• Responsible for lease renewal notification and timely resident notice to renew or vacate.

• Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.

• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

• Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.

• Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).

• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).

• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

• Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.

What You Need for Success:

• Position requires 6 months+ of residential property management or customer service role preferred.

• Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanour in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13426

Street: 8068 Sand Hill Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

• Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.

• Assist with the ordering and scheduling of vendor services.

• Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.

• Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Provide residents with any charges related to move out/final inspection results.

• Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).

• Generate work orders for make readies and other maintenance service requests.

• Assist with the closing of work orders/tickets once work is completed.

• Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.

• Resident follow-ups after services are rendered/completed.

• Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.

• Address and follow up on customer service concerns from Satisfacts survey.

• Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).

• Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).

• Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

What You Need for Success:

• 1-2 years' experience in residential property management or customer service role preferred.

• Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Strong service and interpersonal skills.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.

• Knowledge of OSHA laws and regulations.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• May require use of a personal/company vehicle or electrical cart.

• Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13423

Street: 8068 Sand Hill Road

Job Detail

• Company:
  Liberty Military Housing