Posted - May 24, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 24, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and O...
Posted - May 24, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and O...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 24, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client S...
Posted - May 24, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client S...
Posted - May 24, 2022
Overview Responsibilities At Office Depot and Office Max, every leader is...
Overview Responsibilities At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The...
Posted - May 24, 2022
Overview Responsibilities At Office Depot and Office Max, every leader is...
Overview Responsibilities At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Services Advisor is a part-ti...
Overview At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technolo...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Services Advisor is a part-ti...
Overview At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technolo...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Solutions Advisor is a full-t...
Overview At Office Depot and Office Max, the Solutions Advisor is a full-time role, providing -total solutions- to our customers encompassing Technol...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Solutions Advisor is a full-t...
Overview At Office Depot and Office Max, the Solutions Advisor is a full-time role, providing -total solutions- to our customers encompassing Technol...
Posted - May 24, 2022
Overview The Delivery Driver is responsible for delivering customer orde...
Overview The Delivery Driver is responsible for delivering customer orders in a productive, time sensitive and customer sensitive manner on a daily...
Posted - May 24, 2022
Overview The Delivery Driver is responsible for delivering customer orde...
Overview The Delivery Driver is responsible for delivering customer orders in a productive, time sensitive and customer sensitive manner on a daily...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Solutions Advisor-Key Carrier...
Overview At Office Depot and Office Max, the Solutions Advisor-Key Carrier is a full-time role, providing -total solutions- to our customers encompas...
Posted - May 24, 2022
Overview At Office Depot and Office Max, the Solutions Advisor-Key Carrier...
Overview At Office Depot and Office Max, the Solutions Advisor-Key Carrier is a full-time role, providing -total solutions- to our customers encompas...
Posted - May 23, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client S...
Posted - May 23, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client S...
Posted - May 23, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client S...
Posted - May 23, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client S...
Posted - May 23, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 23, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 23, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 23, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 22, 2022
Overview Primary Responsibilities The Item Control Analyst II will work t...
Overview Primary Responsibilities The Item Control Analyst II will work to develop and communicate business plans, operational flows, and field comm...
Posted - May 22, 2022
Overview Primary Responsibilities The Item Control Analyst II will work t...
Overview Primary Responsibilities The Item Control Analyst II will work to develop and communicate business plans, operational flows, and field comm...
Posted - May 22, 2022
Overview At Office Depot and Office Max, the Services Advisor is a part-ti...
Overview At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technolo...
Posted - May 22, 2022
Overview At Office Depot and Office Max, the Services Advisor is a part-ti...
Overview At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technolo...
Posted - May 22, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 22, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 22, 2022
Overview Responsibilities At Office Depot and Office Max, every leader is...
Overview Responsibilities At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The...
Posted - May 22, 2022
Overview Responsibilities At Office Depot and Office Max, every leader is...
Overview Responsibilities At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The...
Posted - May 20, 2022
Overview At Office Depot and Office Max, the Services Advisor is a part-ti...
Overview At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technolo...
Posted - May 20, 2022
Overview At Office Depot and Office Max, the Services Advisor is a part-ti...
Overview At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technolo...
Posted - May 20, 2022
Overview The primary function is to provide operational support to the Mer...
Overview The primary function is to provide operational support to the Merchant teams in managing and processing of vendor income. The role includes,...
Posted - May 20, 2022
Overview The primary function is to provide operational support to the Mer...
Overview The primary function is to provide operational support to the Merchant teams in managing and processing of vendor income. The role includes,...
Posted - May 20, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 20, 2022
Overview At Office Depot and Office Max, the Sales Advisor is a part-time...
Overview At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashie...
Posted - May 20, 2022
Overview At Office Depot and Office Max, the Services Advisor is a part-ti...
Overview At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technolo...
Posted - May 20, 2022
Overview At Office Depot and Office Max, the Services Advisor is a part-ti...
Overview At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technolo...
Overview
At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging
Action Oriented
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates
Customer Focus
Self Learning
Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 57160
Overview
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and Office Max, our Operations Manager is responsible for freight and logistics activities within the store including inventory preparation and execution. This person will partner with the General Manager and Services Sales Manager to provide guidance to Merchandising Stock Associates by facilitating some training; providing positive and constructive feedback, and the appropriate level of coaching required. In partnership with the management team, S/he will also maintain loss prevention compliance, store visual and merchandising standards. The Operations Manager is a key carrier and will be considered as the Leader on Duty and proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture and customer/client first environment. This position is accountable for the store's controllable profit and identifies and implements actions to reduce waste and inefficiencies. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Accountable for store's controllable profit and advises the General Manager on a weekly basis on progress to plan and implements detailed actions to improve store profitability.
Responsible for accurate and efficient processing of all merchandise in accordance with established procedures, deadlines and visual merchandising standards within the store. Provides feedback on the proficiency and areas of improvement for the Merchandising Stock Associates. Identifies areas of opportunity to reduce waste and inefficiencies, takes action, and implements process improvement plans.
Partners with General Manager to manage the assets of the store by monitoring inventory levels and initiating action to correct inventory discrepancies. Ensures appropriate merchandise flow-through and replenishment processes are in place. Is responsible for store's inventory preparation and execution.
In the absence of other managers, leads the store opening processes, including the completion of all morning reports. As the manager of the operations/merchandising team, follows all guidelines and freight processes during designated times. This requires working the opening shift. Will function as the Leader on Duty, as directed by the General Manager, by demonstrating a high degree of knowledge of the Office Depot Inc. sales principles and customer service expectations.
Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of other or in conjunction with other managers. Performing opening or closing responsibilities. This includes activation and deactivation of the store's alarm system. Responsibilities also include all cash handling, daily store balancing and system process for opening and closing of the store.
Ensures merchandise presentation guidelines are met, including the completion of all EBW (Ends, Bulks and Wings) and POG (Planogram) changes and updates. Ensures the completion of RCC (Returns Consolidation Center)/buyback transactions, daily recovery, and daily tasks. Responsible for weekly ad-set, proper pricing, and signage in store, maintains brand standards, and visual merchandising standards.
Responsible for loss prevention compliance. Ensures adherence to loss prevention policies and procedures. May Process daily cash office transactions and assist with reconciling any overages or shortages from the previous day. Partners with Shrink Captain and champions safe working environment.
Completes all applicable management training related to position; including (but not limited to) Anti-Harassment and Discrimination and Code of Ethics. Adhere to OSHA and Worker's Compensation guidelines.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.
Qualifications
High School diploma or equivalent experience; Bachelor's;degree preferred
Other Information
Business, Marketing, Retail Management, or other related field preferred;
Minimum two years of experience in retail, supervisory experience in a sales driven customer oriented environmen
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57143
Overview
At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging
Action Oriented
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates
Customer Focus
Self Learning
Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57112
Overview
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the person in this position will have ownership of the Print and Client Services area while simultaneously collaborating with the management team to drive customer satisfaction, community outreach and in store events for small and medium business. S/he is expected to quickly build ongoing client centric relationships and become a trusted expert by utilizing Office Depot's advanced selling skills and certification programs, and product knowledge in Print and Services and throughout the store to meet clients' needs.
Is responsible for overseeing the daily activities of print services: providing guidance, training and direction within the Print area to ensure clients experience the highest level of service.
Print and Client Services Supervisor will also be a 'Key Carrier', and while functioning in this role, will be considered the Client Engagement Lead. Primary Key Performance Indicator (KPI) is customer satisfaction and related results, such as Net Promoter Score (NPS). Demonstrates a passion for the brand, print services and solutions, and other products and services offered to our customers.
The Print and Client Services Supervisor will utilize the Company's proven sales principles and take the opportunity to develop Sales Advisors, Service Advisors and Solutions Advisors with these same principles. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Oversees the Print function to ensure efficient operation while driving overall store sales.
Operates and trains associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time, to include determining if RPC (Regional Print Center) should be used, per established guidelines.
Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
Responsibilities as an External Key Carrier include but are not limited to ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing leadership to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.
Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
Drives positive customer satisfaction levels and provides effective training to associates to enhance the customer experience. Collaborates on community outreach initiatives and coordinating in store events with small and medium businesses to increase foot traffic and client/customer retention.
Works to continually develop personal selling skills and product knowledge through sales and service tools provided.
Ensures compliance with company policies, procedures and practices; and supports the company's loss prevention efforts
.
Education & Experience
High School diploma or equivalent education preferred
Minimum 3 year experience in related field
Other Information
Experience and/or training in related field
Experience in Print Center Operations preferred
Must be the subject matter expert in the Print Services area
Must possess advanced selling skills
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57096
Overview
Responsibilities
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Client Engagement Manager is responsible for customer satisfaction, community outreach, and in-store events for small and medium businesses.; Will partner with the management team in driving a memorable client/customer experience through leadership, communication, community outreach, and passion for the brand. S/he will provide guidance and direction to store associates, including Print Services associates, and will facilitate ongoing training on the business model and the importance of offering our client/customer a holistic service offering. The person in this position will coach and train associates to properly assess client/customer needs to ensure satisfaction in every interaction.; This person will work closely with the management team to build a client/customer centric culture in the store and motivate and inspire associates to build strong relationships to increase customer retention. The Client Engagement Manager will proactively engage with clients/customers to exceed their needs, ensure a positive experience and work to generate revenue by driving a sales culture.; Builds ongoing client/customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge.; Is a Change Champion supporting and implementing change.
The Client Engagement Manager, will also be a 'Key Carrier', and will be considered the Leader on Duty. Is responsible for Customer Satisfaction (CSAT) and related results, such as Net Promoter Score (NPS).
Qualifications
High School diploma or equivalent, Bachelor's;degree preferred
Business, Marketing, Retail Management, or another related field preferred
Minimum 2 years of experience in related field
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Other Information
Understands the underlying drivers of client/customer satisfaction and delivers exceptional customer service by observing, listening, interacting and following up with client/customer alerts to ensure satisfaction and issue resolution.; Drives positive customer satisfaction levels and provides effective training to associates to enhance the overall client/customer experience.;;;;
Lead customer satisfaction programs and related initiatives such as Net Promoter Score (NPS) as assigned by the General Manager, by identifying areas of opportunity and provide reporting on metrics to advise of progress and recommendations for improvement. Proactively grows business through client/customer centric programs, such as Office Depot Inc. Rewards Programs and local marketing plays (loyalty signups, mobile app downloads, etc.). ;
Leads community outreach initiatives and is accountable for initiating and coordinating in-store events with small and medium businesses to increase foot traffic and client/customer retention.; \u200B
Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Services sales, including print and tech services, by supporting all related current programs, new product launches and special initiatives.
Coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional client/customer service delivery. Supports an environment that encourages creative, innovative thinking and risk taking. ;
Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.
Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes activation and deactivation of the store's alarm system. Responsibilities also include all cash handling, daily store balancing and system process for opening and closing of the store.
Consistently maintains store appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57163
Overview
At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging
Action Oriented
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates
Customer Focus
Self Learning
Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57145
Overview
At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging
Action Oriented
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates
Customer Focus
Self Learning
Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57115
Overview
At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging
Action Oriented
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates
Customer Focus
Self Learning
Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57141
Overview
At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility: Percent of Time Spent on Task
Performs duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. Ensures the completion of damaged and defective/buy back merchandise through the RCC process.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent edu preferred
Minimum 1 year experience in related field
2 Years Sales and/or Customer Services experience preferred
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57155
Overview
At Office Depot and Office Max, the Solutions Advisor is a full-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
The associate in this position is also responsible for the training of Sales Advisors, or other associates within the store regarding Technology products, selling behaviors, attachments and services. Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certification, if required. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility: Percent of Time Spent on Task
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.
Performs duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Trains and coaches new/existing associates on the use of new products and tools and/or selling program.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage or POP materials.
Education & Experience
High School diploma or equivalent edu preferred
Minimum 2 year experience in related field
2 Years Sales and/or Customer Services experience
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57134
Overview
The Delivery Driver is responsible for delivering customer orders in a productive, time sensitive and customer sensitive manner on a daily basis. This position is responsible for demonstrating safety, quality, and operational expertise. This position is responsible for proficiently performing at least two delivery related activities (e.g. multiple route knowledge, demonstrated expertise in delivery process and procedures, ability to train associates in delivery functions, LEAN captain, Safety committee, etc).
Primary Responsibilities
- Load, unload and secure product; to ensure customers receive clean and damage free merchandise
- Delivers product to customer locations meeting established delivery goals. Collect and track customer returns within a specified time frame.
- Operate delivery vehicles in a safe and lawful manner. Responsible for the vehicle and its contents
- Complete daily route and all appropriate paperwork. Communicate obstacles in Tier meeting that prohibit us from meeting our established goals.
- Complete daily pre and post trip checklist
- Actively seek to support implementation of and contribute ideas and suggestions for continuous improvement to the delivery processes.
- Communicate customer feedback to sales and/or supervisory personnel. Contribute ideas and suggestions for improvement utilizing LEAN practices
- May be assigned to participate on LEAN or Safety committees
- The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Qualifications
- High School diploma or equivalent education preferred
- Minimum 2 years experience in related field
- Minimum of five years of commercial driving experience, with experience in the delivery of small packages preferred. Depending on state CDL may be required.
- Previous Office Depot experience a plus
- Previous customer service experience preferred
- Experience in the use of pallet jacks, hand trucks and forklift preferred
- Valid driver's license
- Accident free driving record reflected during a rolling 36-month average
- Class B Commercial Driver's License (CDL), only required for operating delivery vehicle exceeding 26,000 lb. Gross Vehicle Weight (GVW)
- Department of Transportation (DOT) qualification
- Experience using POD or tablet device in the scanning of customer products.
- Familiarity with scanner and GIS devices preferred.
- Ability to communicate both verbally and in writing, using the English language (English competency)
- Basic product knowledge
- Knowledge of operation of power/mobile equipment
- Ability to understand addition, subtraction, multiplication, and division
- Geographical knowledge of the delivery service area
- Ability to read and understand a map
- Ability to up sell
- Demonstrate a commitment to Office Depot Core Values and adherence to established Standard Operating Procedures
- Ability to transport single cartons up to 75 pounds as needed
- Ability to use manual pallet jacks to transport pallets of products up to 2,500 pounds
- Ability to work in all types of weather due to various climate changes
- Repetitive lifting of paper, continuous climbing in and out of vehicle
- Ability to stand; on feet for long periods of time, continuous walking including stairs
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 57150
Overview
At Office Depot and Office Max, the Solutions Advisor-Key Carrier is a full-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
The associate in this position is also responsible for the training of Sales Advisors, or other associates within the store regarding Technology products, selling behaviors, attachments and services. Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certification, if required. The associate in this role is a -Key Carrier- and will be considered a Leader on Duty in the absence of other supervisors or management. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities:
Performs -Key Carrier- and Leader on Duty activities. Leads, coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional client service delivery. Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.
Supports the store with duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Trains and coaches new/existing associates on the use of new products and tools and/or selling program.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage or POP materials.
Performs other duties as assigned*.
*For Stores with Co-working, will back up Co-working manager in the operational execution of the co working department, as needed.
Education & Experience:
High School diploma, or relevant experience required
Years of Experience: Minimum 2 year experience in related field
Type of Experience: 2 Years Sales and/or Customer Services experience
Skills and Ability:
- Must be knowledgeable in the Technology and Print area
- Must be able to effectively lead, coach and manage others in a professional environment
- Demonstrates leadership capabilities, with the ability to work independently, as well as with others
- Must possess strong selling skills
- Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
- Must be adaptable to a changing environment
- Must be able to coach and train others in a professional environment
- Possess excellent verbal and written communication skills
- Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
- Must possess ability to process information/merchandise through POS register system
Personal Attributes:
- Positive and Engaging
- Action Oriented
- Integrity, Accountability & Trust
- Demonstrate passion for the brand, products, services and solutions offered to our customers
- Must possess a desire to continually develop personal selling skills and product knowledge
- Drive for Results
- Decision Quality
- Patience
Other/Preferred:
- Drive for Results, Directing Others
- Time Management
- Coaching and Motivating
Pay, Benefits & Work Schedule
Pay Range 18.50/hr - 20.00/hr
Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 57157
Overview
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the person in this position will have ownership of the Print and Client Services area while simultaneously collaborating with the management team to drive customer satisfaction, community outreach and in store events for small and medium business. S/he is expected to quickly build ongoing client centric relationships and become a trusted expert by utilizing Office Depot's advanced selling skills and certification programs, and product knowledge in Print and Services and throughout the store to meet clients' needs.
Is responsible for overseeing the daily activities of print services: providing guidance, training and direction within the Print area to ensure clients experience the highest level of service.
Print and Client Services Supervisor will also be a 'Key Carrier', and while functioning in this role, will be considered the Client Engagement Lead. Primary Key Performance Indicator (KPI) is customer satisfaction and related results, such as Net Promoter Score (NPS). Demonstrates a passion for the brand, print services and solutions, and other products and services offered to our customers.
The Print and Client Services Supervisor will utilize the Company's proven sales principles and take the opportunity to develop Sales Advisors, Service Advisors and Solutions Advisors with these same principles. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Oversees the Print function to ensure efficient operation while driving overall store sales.
Operates and trains associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time, to include determining if RPC (Regional Print Center) should be used, per established guidelines.
Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
Responsibilities as an External Key Carrier include but are not limited to ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing leadership to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.
Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
Drives positive customer satisfaction levels and provides effective training to associates to enhance the customer experience. Collaborates on community outreach initiatives and coordinating in store events with small and medium businesses to increase foot traffic and client/customer retention.
Works to continually develop personal selling skills and product knowledge through sales and service tools provided.
Ensures compliance with company policies, procedures and practices; and supports the company's loss prevention efforts
.
Education & Experience
High School diploma or equivalent education preferred
Minimum 3 year experience in related field
Other Information
Experience and/or training in related field
Experience in Print Center Operations preferred
Must be the subject matter expert in the Print Services area
Must possess advanced selling skills
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57087
Overview
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Manager reports directly to the General Manager and has ownership of the Print Services area. This position is accountable for achieving sales plan for copy and print and is responsible for engaging and providing an exceptional client/customer experience. Will partner with the General Manager and Sales Manager to drive the overall sales Client Services culture in the store and promoting the sale of the best solution.
The Print and Client Services Manager will build ongoing client/customer relationships while demonstrating advanced knowledge of print services. Is responsible for supervising the daily activities of print services and provides leadership, training and direction within the Print area to ensure clients experience the highest level of exceptional service. He/she is expected to quickly build ongoing customer relationships and become a trusted expert by utilizing advanced Print Services knowledge to meet client needs. Additionally, the Print and Client Services Manager along with the General Manager, directs and supervises the daily activities of the entire Print Services department, including self-service. Demonstrates a passion for the brand, print services and solutions, and other products and services offered to our customers.
The Print and Client Services Manager will utilize the Company's proven sales principles to proactively engage customers, to drive the sales of Print Services and properly assess customer needs to ensure satisfaction in every interaction and to take the opportunity to develop Advisors with these same principles. Is required to perform daily and weekly maintenance of the Print area. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. Print and Client Services Manager will also be a 'Key Carrier'.
Primary Responsibility:
Proactively acknowledges and engages every client in the Print Services area to ensure a positive client experience. Utilizes and understands the Company's selling program to promote the sale of the best solution as well as additional Print Services solutions and products.
Operates all equipment within the Print Services area to maintain efficient production and ensure customers' orders are completed correctly and on time. Additionally, responsibilities as an External Key Carrier include but are not limited to ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing leadership to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all clients throughout the store.
Able to evaluate the size and complexity of orders to determine if a RPF (Regional Print Facility) should be used, per established guidelines. Completes the Perfect Order (PO) form for every non-fax order.
Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Print Services sales by supporting all related current programs, new product launches and special initiatives.
Trains and coaches support staff (Advisors) on the use of new products and tools. In addition, contributes to associate's development through training, communication, recognition and support.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Maintains the appearance of the Print Services area in accordance with policy.
Partner with the General Manager to develop and maintain selling and external marketing strategies to include an effective canvassing program.
Assist in managing payroll, sales, budgets and the annual performance review process.
Completes all applicable management training, including (but not limited to) Anti-Harassment and Code of Ethics. Adhere to OSHA and Worker's Compensation guidelines.
Act as Leader on Duty and coach the activities of other associates to ensure every client/customer receives the highest possible level of service. Take advantage of every opportunity to develop sales-oriented associates and supervisors.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Other Information
Minimum 3 years experience and/or training in related field including 2 years retail management experience
Minimum two years management experience or demonstration of skills and learning through an internal development program;Experience in Print Center Operations
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57031
Overview
At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging
Action Oriented
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates
Customer Focus
Self Learning
Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57089
Overview
At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging
Action Oriented
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates
Customer Focus
Self Learning
Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 57088
Overview
Primary Responsibilities
The Item Control Analyst II will work to develop and communicate business plans, operational flows, and field communications. In this position the analyst will work heavily with store associates to work through issues or concerns with the emerging services program, developing SOPs and various field related communications. The analyst will work closely with the management staff ensuring the new services or programs that are rolling out to the field is able to be executed successfully. The Item Control Analyst II will provide independent program analysis and propose solutions to increase sales to their manager. The Item Control Analyst II will manage product assortments and operational components to identify and address opportunities within the business and the market to maximize sales, margin, and operational opportunities
Qualifications
Other Information
4 - 7 years' experience of high-volume retail operations;
Strong emphasis in operating procedures and a strong understanding of systems, processes, and customer service
Overall knowledge and understanding of Store Operations and in store processes
Overall knowledge and understanding of Service Sales and Operations, including Merchandising, Marketing, and Service Delivery Systems;
Ability to interact with all levels of management in both the corporate environment and the field managers
Ability to interface with and understand all retail systems.; Must have excellent writing and communication skills;
Proficiency in Word, Excel, Power Point and Oracle
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 57066
Overview
At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility: Percent of Time Spent on Task
Performs duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. Ensures the completion of damaged and defective/buy back merchandise through the RCC process.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent edu preferred
Minimum 1 year experience in related field
2 Years Sales and/or Customer Services experience preferred
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57071
Overview
At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging
Action Oriented
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates
Customer Focus
Self Learning
Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 56140
Overview
Responsibilities
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Client Engagement Manager is responsible for customer satisfaction, community outreach, and in-store events for small and medium businesses.; Will partner with the management team in driving a memorable client/customer experience through leadership, communication, community outreach, and passion for the brand. S/he will provide guidance and direction to store associates, including Print Services associates, and will facilitate ongoing training on the business model and the importance of offering our client/customer a holistic service offering. The person in this position will coach and train associates to properly assess client/customer needs to ensure satisfaction in every interaction.; This person will work closely with the management team to build a client/customer centric culture in the store and motivate and inspire associates to build strong relationships to increase customer retention. The Client Engagement Manager will proactively engage with clients/customers to exceed their needs, ensure a positive experience and work to generate revenue by driving a sales culture.; Builds ongoing client/customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge.; Is a Change Champion supporting and implementing change.
The Client Engagement Manager, will also be a 'Key Carrier', and will be considered the Leader on Duty. Is responsible for Customer Satisfaction (CSAT) and related results, such as Net Promoter Score (NPS).
Qualifications
High School diploma or equivalent, Bachelor's;degree preferred
Business, Marketing, Retail Management, or another related field preferred
Minimum 2 years of experience in related field
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Other Information
Understands the underlying drivers of client/customer satisfaction and delivers exceptional customer service by observing, listening, interacting and following up with client/customer alerts to ensure satisfaction and issue resolution.; Drives positive customer satisfaction levels and provides effective training to associates to enhance the overall client/customer experience.;;;;
Lead customer satisfaction programs and related initiatives such as Net Promoter Score (NPS) as assigned by the General Manager, by identifying areas of opportunity and provide reporting on metrics to advise of progress and recommendations for improvement. Proactively grows business through client/customer centric programs, such as Office Depot Inc. Rewards Programs and local marketing plays (loyalty signups, mobile app downloads, etc.). ;
Leads community outreach initiatives and is accountable for initiating and coordinating in-store events with small and medium businesses to increase foot traffic and client/customer retention.; \u200B
Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Services sales, including print and tech services, by supporting all related current programs, new product launches and special initiatives.
Coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional client/customer service delivery. Supports an environment that encourages creative, innovative thinking and risk taking. ;
Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.
Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes activation and deactivation of the store's alarm system. Responsibilities also include all cash handling, daily store balancing and system process for opening and closing of the store.
Consistently maintains store appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57077
Overview
At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility: Percent of Time Spent on Task
Performs duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. Ensures the completion of damaged and defective/buy back merchandise through the RCC process.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent edu preferred
Minimum 1 year experience in related field
2 Years Sales and/or Customer Services experience preferred
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 56985
Overview
The primary function is to provide operational support to the Merchant teams in managing and processing of vendor income. The role includes, but is not limited to, timely submission of vendor programs claims for review and approval, gathering of supporting documentation, and finalization of programs/claims. Other responsibilities include running and analyzing reports (i.e., sales, purchases, etc.), and attending weekly/quarterly meetings with the Vendor Programs Accounting and Merchant teams to discuss outstanding vendor programs claims.
Primary Responsibilities
Conducts quantitative analysis for all channels within Office Depot, using financial, competitor, consumer, and industry insights. Creates fact-based recommendations to define category strategies, merchandising tactics, and specific business initiatives. Supports merchants in understanding the patterns and trends within the category and across each store to determine the appropriate strategy and assortment plan. Works with cross-functional teams to define the business needs and ensure alignment for all recommendations. Monitors and measures benefits associated with each recommendation and communicate results.
Qualifications
Bachelor's Degree or equivalent work experience.
Minimum of three years' experience in Merchandising, Marketing, or equivalent analytical position.
Proficiency in Advanced Microsoft Excel and Access applications.
Excellent verbal and written communication skills.
Outstanding analytical and statistical skills.
Exceptional skills in creating, analyzing, and interpreting qualitative and quantitative results.
Knowledge of retail metrics, top down and bottom-up financial analysis and benefits tracking.
Knowledge of merchandising fundamentals, Merchant buying practices and item lifecycle.
Creativity and problem-solving capabilities.
Additional Information
Submits vendor programs claims as planned by Merchant, and in compliance with vendor requirements, and follows through finalization of each claims.
Gathers supporting documentation as required by Vendor Programs Accounting and/or vendors.
Retrieves, analyzes, and presents data to the merchants and/or vendors with particular attention to timeliness and accuracy.
Responds to ad-hoc requests for information/analyses from Manager/Director.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 56987
Overview
At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging
Action Oriented
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates
Customer Focus
Self Learning
Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 57017
Overview
At Office Depot and Office Max, the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility: Percent of Time Spent on Task
Performs duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. Ensures the completion of damaged and defective/buy back merchandise through the RCC process.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Education & Experience
High School diploma or equivalent edu preferred
Minimum 1 year experience in related field
2 Years Sales and/or Customer Services experience preferred
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57000
Overview
At Office Depot and Office Max, every leader is responsible for growing total sales within the location. The Sales Manager will partner with the General Manager to drive the overall sales culture within the location. He/she is accountable to achieving sales plan for all sales including copy and print, technology, subscriptions, and business services. He/she will assist in the day to day operations, and work with the General Manager to develop overall store strategies and tactics and is expected to know how the store is performing relative to the sales target/plan and will apprise the General Manager of results. Will articulate areas of opportunity and devise and execute an action plan to resolve. The person in this role also has accountability for driving the store's overall sales training to ensure appropriate Office Depot and Office Max's selling techniques are executed. This position develops talent, provides positive and constructive feedback, and appropriate coaching and counseling to associates. The person in this role will lead, motivate and inspire associates and foster a customer/client first environment resulting in a memorable and positive client experience; building customer retention, strong relationships, and brand awareness and loyalty. The Sales Manager is also a -Key Carrier- and will be considered the Leader on Duty in the absence of other management.
The Sales Manager assists with the merchandising, operations and execution of store and company standards in addition to resolving both associate and customer relations' concerns. He/she will proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture. Quickly builds ongoing customer/client relationships and becomes a trusted advisor. Partners with General Manager to execute on new business-related services and product launches and develop strategies to improve conversion and Average Order Value (AOV). Is as a Change Champion, supporting and initiating change. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Responsibilities
Leads, coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional customer/client service delivery. Creates and manages a sales focused environment through the training and development of associates. Accountable for the assessment and development of all services and sales associates, ensuring that all associates have completed and maintain their certification, as applicable (print, tech, etc.)
Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Builds a culture which drive sales through motivating associates to be product experts and customer focused. This is a business sales leader and a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot and Office Max sales principles. Proactively observes, coaches, and provides feedback to associates to enhance their proficiency in this area.
Responsible for increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories.
Accountable for velocity services and executes on new services product launches, including services and product protection plans. Drives merchandising sales contests.
In the absence of the General Manager, manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Will also be responsible for managing merchandise flow-through and replenishment processes.
Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, and merchandise presentation.
Responsible for managing performance, talent assessment, development and recognition of associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and reviews to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages conflict effectively. Drives the recruitment, retention and development of a diverse range of talented people by participating in the interviewing and selection process.
Leads daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, policies and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.
Requirement
Qualifications
High School diploma or equivalent; Bachelor's degree preferred
Business, Marketing, Retail Management, or another related field preferred
Minimum two years of experience in retail, including management and/or supervisory in a sales driven, customer-oriented company. Sales experience in a services industry a plus.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Leads, coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional customer/client service delivery. Creates and manages a sales focused environment through the training and development of associates. Accountable for the assessment and development of all services and sales associates, ensuring that all associates have completed and maintain their certification, as applicable (print, tech, etc.)
Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Builds a culture which drive sales through motivating associates to be product experts and customer focused.; Is a business services sales leader and a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot and Office Max sales principles.; Proactively observes, coaches, and provides feedback to associates to enhance their proficiency in this area.
Responsible for increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories.;
Accountable for velocity services and executes on new services product launches, including services and product protection plans. Drives merchandising sales contests.
In the absence of the General Manager, manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control.; Will also be responsible for managing merchandise flow-through and replenishment processes.
Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, and merchandise presentation.
Responsible ; for managing performance, talent assessment, development and recognition of associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and reviews to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages conflict effectively.; Drives the recruitment, retention and development of a diverse range of talented people by participating in the interviewing and selection process.
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Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 57006