The Driven Glass Family is hiring customer service maniacs!
People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Auto Glass Now way to oversee a shop. You'll be accountable for your team's execution of Auto Glass Now standards for automotive glass replacement and repair. Our employees are successful with all backgrounds and experience levels. Auto Glass Now offers a same day in shop or mobile service experience. The job is similar to automotive service and sales environments.
What Employees Love about Auto Glass Now
Annual Shop Manager Conference
Weekly salary, monthly sales commission, monthly bonus potential
The Tech to President career path; AGN is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions
The family environment
Benefits: Employee discounts, Paid time off, 401(k) program
Employee contests
Standard benefits options (medical/dental/vision etc.)
Easy to transfer to locations across the country
Opportunity to meet new people every day
Community involvement
Learning new skills
What does a Shop Manager (SM) do?
Recruiting, Interviewing, Onboarding
Responsible for motivating the team, holding the team accountable, and making personnel decisions
Check in with customers before they leave the shop to make sure they had a great experience
Ensure crew actively provides excellent customer experience
Control inventory: Monitor inventory and returns on a daily basis
Place product orders
Understand the shop's financials to drive results and beat budget
Conduct quarterly employee evaluations
Approve payroll
Create crew schedule
Support Technicians and Customer Service Representatives with their duties
Good to Know Before You Start!
Be prepared for early hours and working approximately 55 hours per week
Shop Managers are the first line of defense for customer service
Must be adaptive to change
Basic computer skills are needed
You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
You may need to work in hot/cold weather conditions
Always be alert and aware of your surroundings
Must be able to lift up to fifty (50) pounds
Requisition ID: 2022-23159
External Company URL: https://autoglassnow.com
Street: 20501 Euclid Ave
