We believe in the power and joy of learning!
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values diversity, engagement, and discovery!
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .
Content Project Manager
The Content Project Manager (CPM) manages the production of a variety of projects, ensuring they are delivered on budget and on schedule and adhere to internal standards and market requirements. Also provides support to leadership and builds and maintains effective, collaborative relationships with Editorial, Marketing, Technology, Permissions, Media Research, PreMedia, Digital Production Services, and Manufacturing teams and vendors to ensure project objectives are met. Manages vendors through/by monitoring workloads, and successful communication; escalates issues appropriately.
Production Planning
Vendor Management : Effectively manages vendors, and collaborates with stakeholders to meet batching, workflow, schedule, quality, ability, and cost requirements. May participate in the bid creation process including creating bid or scales documents, scheduling bid meetings, awarding work, and providing information for the creation and execution of contracts.
Focus on Results: Creates detailed production schedules with attention to component dependencies and needs for various delivery formats (state versions, technology, etc.). Maintains focus on end-goal throughout the project, while solving problems and removing potential blockers along the way.
Process Management: Participates in the creation and enforcement of program guidelines in collaboration with Production management and PreMedia/Design (including production specs, projects systems, subject line protocol, Project file folder structure) and suggests updates to best practices and standards as needed. Helps to facilitate and participate in Production launches.
Financial Tracking : Assists in creating and maintaining project budgets, including cost estimation, spend tracking, reconciliation, and reporting.
Product Development
Risk Management : Helps to identify, assess, and manage potential risks to projects and interdependencies, including related marketing and technology assets. Recommends and implements risk mitigation strategies.
Collaboration and Communication : Keeps all relevant stakeholders informed of any updates to project details, scope, risk, or schedule. Works effectively with vendors and internal partners across functional departments (including senior leadership, as needed) to achieve production goals, implement appropriate workflows, and regularly communicate schedule, quality, and budget updates. Facilitates component status meetings. Responsible for building strong interpersonal networks.
Quality control: Ensures adherence to quality standards, both internally and externally, by spot-checking project development against specs and by reconciling requested changes.
Change Control: Participates in the ongoing negotiation of project scope changes, including assessment of the impact on budget and schedule. Maintains vendor contact throughout project development. Works with Vendors to reconcile final invoices.
Data Integrity : Ensures that all Production information is created and consistently maintained in the appropriate systems.
Post Production: O rganizes information and coordinates with PreMedia Services for end-of-project activities (archiving, NIMAS, server clean-up, etc).
Other Essential Responsibilities
Champions and may lead the implementation of process and workflow efficiencies. Ensures integrity and quality of data delivered through the application of appropriate in-house tools/external resources.
Participates in and/or leads cross-functional project meetings.
Provides regular feedback on vendor performance to management.
Perform additional responsibilities as needed to achieve company goals.
The Ideal Content Project Manager will:
Hold a BA/BS or possess equivalent work experience.
Have a minimum of 2 years relevant experience in print and/or media production, which may include but is not limited to scheduling, copyediting, proofreading, composition, prepress, design, and permissions.
Possess a minimum 1 year of project management experience; able to successfully manage, organize, prioritize, and handle multiple projects and tasks including interdependencies between projects.
Have experience with formal project management software and/or techniques.
Be familiar with financial models; have a demonstrated ability to accurately analyze financial data and recommend relevant production activities.
Possess a working knowledge of contracts, forms, and agreements and have an ability to manage negotiations.
Demonstrate experience managing change and dealing with ambiguity
Demonstrate experience working effectively in a team environment and directing outside vendors and freelancers
Possess advanced knowledge and use of Adobe Acrobat and Microsoft applications, including spreadsheet, database, and word processing skills.
Possess excellent written and verbal communication skills, including the ability to appropriately tailor communication for various audiences and settings
Ability to work collaboratively, provide feedback in a constructive manner and relate product requirements succinctly and effectively
Proven problem-solving and critical-thinking skills; able to predict, identify, and independently resolve issues in a timely and effective manner.
Ability to anticipate, adopt, and implement new processes, procedures, and standards in an environment of continuous improvement and innovation.
Strong attention to detail.
Preferred:
Teaching experience in Secondary or Career & Technical Education
Experience with differentiated text and Lexile levels
Understanding of appropriate voice, vocabulary, and compositional structure for students across grades and reading levels
Familiarity with content formats (HTML, XML) and product platforms
Knowledge of ADA compliance
Experience with reviewing content with an eye for diversity, equity, inclusion, and belonging
Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.
If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.
Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job-ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching, and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
