Distribution Trouble Supv II Macon
Description
GA Power Distribution Trouble Supervisor
Please note that this job will require 25% travel.
Relocation benefits are available for this position if needed.
Reports out of Location:
Trouble Service Supervisor - Macon
DESCRIPTION
The Distribution Trouble Supervisor will report directly to the Distribution Manager Or Construction Field Manager
Leadership expectations and responsibilities include exhibiting behaviors in alignment with -Our Values,- Safety First, Unquestionable Trust, Superior Performance, Total Commitment and -Moving to Equity-.
Core responsibilities of the position include:
Lead the team in a Safety Excellence environment with a focus on learning and ensuring critical risk plans as well as our STEP observation tools are implemented
Strengthen a culture within the team that is inclusive, builds trust and is continuously improving. This includes ownership of our Diversity and Inclusion efforts as well leadership in continuing to advance our Southern Company -Moving to Equity- plans.
Optimize Troublemen coverage and moving team around Macon Distribution Area when needed, managing capital splits & budgets, covered employee training and development
Ensure consistent approach to repair versus replace decisions, contactor utilization and fatigue management
Enhance customer experience with boundaryless resource allocation, strategic scheduling
Provide employees with regular, constructive performance feedback and support them in their personal development.
Partner with Engineer and Distribution Supervisors to help develop teams in the Macon Distribution Area.
Additional duties include: Partnering with Region External, Region Distribution and Trouble Supervisors, Distribution/ Network, TMC Supervisors, and Engineering Supervisors to ensure customer satisfaction, quality of construction and responsiveness to all customer events are met. The position will be tasked with developing innovative methods to improve processes, drive efficiencies/productivity and implement strategy.
Education:
High School Diploma/Equivalent; college degree is a plus
Experience Requirements:
Seven years of distribution construction and/or distribution experience and knowledge of the construction, maintenance, and restoration of both overhead and underground services.
Extensive Storm Restoration Experience required.
Knowledge of and experience implementing Section "0", Smith Driving System, NESC, Distribution Bulletins, DOPs, Tagging and Switching Procedures, Distribution Construction Standards, DOT requirements, environmental guidelines, and applicable OSHA regulations.
Working knowledge of Memorandum of Agreement, Customer Service Standards, Corporate Compliance Policies and the Code of Ethics.
Performance management experience and/or insightful understanding of the process of setting clear expectations and holding others accountable.
Demonstrated experience or ability to quickly learn applications that include but are not limited to: ARMS, ARCOS TCMS Web, Dist View, JETS, MOBI, Microsoft Office applications (Outlook, Word, Excel).
Knowledge, Skills & Abilities Requirements:
Demonstrated commitment to Safety Excellence
Must have proven leadership results as well as documented cases of successful talent and employee development
Knowledge of Safe Work Practices, Distribution Bulletins, Human Performance and Distribution Specifications, Section "O", OSHA, etc.
Ability to establish and maintain cross-functional relationships
Change Champion and management.
Ability to implement and drive strategic initiatives
Knowledge/understanding of distribution operations practices and procedures
Must have proven ability to be innovative.
Demonstrated ability to recognize high profile opportunities and respond as needed without prompting.
Ability to challenge and motivate others.
Capable of planning, supervising, and managing resources to control budget dollars.
Excellent interpersonal and communication skills, both oral and written.
JOB RESPONSIBILITIES
The TS will be responsible for the overall performance of their Team.
Continually improve customer satisfaction by striving to exceed customers both internal and external expectations, meet all Safety goals, increasing productivity, and improving the distribution system reliability through quality construction and repairs.
Recognize and own high profile and critical customers with a focus on timely and effective upward communication to key internal parties.
Plan appropriate resources needed to complete jobs safely, on time, managing budgets, and with minimal external/ stakeholder impact.
Utilize appropriate Performance Management to help individuals and teams to improve performance through coaching, development, training.
Reinforce and manage expectations around healthy challenges and a questioning attitude in the work environment. Seek out and execute on opportunities to increase trust between employees, between supervisors, and between employees and supervisors.
Behavioral Attributes
Total commitment in Safety Excellence
Must exhibit behavior consistent with Our Values
Safety First, Unquestionable Trust, Superior Performance, Total Commitment
Positive attitude and strong customer focus
Self-motivated and able to motivate others with a proven record of responsible behavior
Ability to develop effective relationships and establish trust with teammates and customers
Develops and fosters an inclusive culture where employees feel valued and create an environment of trust, development, and continuous improvement
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Type: Standard
Primary Location: Georgia-Central Georgia-Macon
Operating Company: Georgia Power Company
Other Locations: Georgia-South Georgia-Valdosta, Georgia-East Georgia-Augusta, Georgia-West Georgia-Columbus, Georgia-North Georgia-Athens
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Work Location(s):
Key Street Division - 960 Key Street (960MACON)
960 Key Street
Macon, 31204
GPC Operating - 200 Miller St (200VALDOSTA)
200 Miller St
Valdosta, 31601
Augusta North Leg - 2103 North Leg Drive (2103AUGUSTA)
2103 North Leg Drive
Augusta, 30909
Transmission Maint Center Columbus - 3610 Gentian Blvd (3610COLUMBUS)
3610 Gentian Blvd
Columbus, 31907
Georgia Power Northeast Region Operating HDQ (205Athens)
205
Dairy Pack Road
Athens, 30607
Req ID: GPC2008601
