The Banquet and Event Staffing Coordinator is responsible for recruiting, retaining, training and scheduling Banquet Staff for the Cavalier Resorts Banquets and Signature Events; as well as support the Director of Catering Operations with securing other logistical needs.
Recruit, manage, and retain an on-call banquet labor pool for The Marriott Resort
Completes and submits the Weekly Gratuity Pool Worksheet to Director of Catering Operations and F&B Director for approval.
Ensure Front of House (Set Up Housemen, Captains, Servers, and Bartenders) are scheduled for all Marriott Resort Groups. These schedules should meet PHR Standard Staffing guidelines, and posted in HotSchedules per standard (Friday at Noon
Work with the property Banquet Managers to plan and secure banquet staffing needed for all events.
Create and Maintain a Service Power Ranking System for Scheduling and Annual Performance Evaluations
Coordinate with Restaurant General Managers of any shared personnel, especially for large volume groups.
Monitors Daily Banquet Labor Performance Report, and critique Front of House Labor Productivity at the end of every month.
Create and Maintains an availability sheet/plan per property, based on associate availability.
Develop and manage partnerships with 3rd party temporary labor providers for banquet staff. (DBS, Executive Beverage)
Maintain par stock of Banquet uniforms, track issuance, restock, and ensure sufficient supply to so all uniform standards are met.
Ensures all Rental Equipment is properly stored at the end of any function, and coordinates resources for pick up by the vendor the following day
Complete monthly inventories and ordering for all Uniforms.
Partner with the Human Resources department and act as the on boarder for all FOH banquet staff.
Provides initial training to all new hires. This should include maintaining written training material, and administering job skills tests
Train all on-call banquet labor on the basics of banquet and ensure training for all banquet labor is complete.
Maintains Training Data Base Compliance Meters to Standard
Understand the compensation plans for all banquet roles, process weekly banquet gratuities, and respond to any Q&A for Associates on pay.
Attend BEO meetings, Pre-Conference Meetings and Operational/Resume Meetings to project future business level needs.
Serve as an SME for all systems and processes related to time and attendance, labor reporting, scheduling.
Provide coaching and counseling to on-call banquet pool including any documentation.
Provide logistical support, 2nd to the above, to the Director of Catering Operations for inventory of banquet supplies, purchase order processing for rentals, oversight of concurrent events for load/in and load/out, and other duties as requested.
Create incentive plans to maintain and/or retain staff, per seasonal needs.
Track and communicate any discrepancies that could occur with non-revenue generating set-ups, that would relate to associate avg being lower than anticipated.
ID: 2022-4041
External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
External Company URL: http://goldkeyphr.com/
Street: 4201 Atlantic Ave
