Overview
The Director of Direct to Consumer is a Senior Business Development Execute (Executive?) who can build impactful, trusting partnerships to help consumer brands achieve their Amazon and E-commerce growth goals. They are Amazon and E-commerce experts who work directly with clients on a daily basis to drive top-level strategy, capitalize on new opportunities and translate client needs into action items. The right candidate is an exceptional communicator, problem-solver, and effective facilitator across people and teams.
This position will work remotely and have some travel.
Responsibilities
What You'll Do:
Leverage your experience within digital media sales to grow existing and secure net new client relationships and exceed revenue targets
Develop a strategy for managing Audacy's Amazon and eCommerce book of business, spanning both active and prospective accounts, to drive long-term growth for Audacy Partners.
Partner and lead with revenue operations, sales development, and client success to strategically engage solicit interest, and secure commitment from new accounts, while engaging -upwards- and -out- with new stakeholders and decision-makers across existing accounts.
Lead day-to-day client engagement as a collaborative thought leader and expert resource to solve client challenges on Amazon
Serve as a primary account manager for KEY department accounts driving growth for Amazon and eCommerce clients
Manage all key account activities, assign tasks to other teams, and complete deliverables in a timely manner using project management software and internal processes.
Monitor and analyze account activity (i.e. revenue, spend, key performance indicators/metrics, incidents, trends, etc.) across all clients managed.
Identify and communicate listing optimization, advertising opportunities, and product expansion recommendations to internal teammates for collaboration and ideation.
Develop and maintain promotional initiatives and populate content calendars for Amazon Posts.
Run thoughtful, well-prepared meetings - internally and with clients - that facilitate engaging discussions and produce thoughtful solutions.
Support and strengthen the Amazon and eCommerce team by educating teammates, contributing to the development of Amazon SOPs & processes, and participating in team strategy brainstorming sessions
Stay up to date with the latest Amazon platform news and maintain high levels of up-to-date knowledge of best practices, tools, & strategies related to Amazon services
Hands-on execution and problem-solving for various client need on the Amazon platform alongside other teammates. Areas of focus will depend on your unique experience and strengths, but common areas include catalog data, inventory, reporting, advertising, research, and SEO.
Triage of important and urgent (and sometimes ridiculous) issues that often arise working on the Amazon and eCommerce platform
Continuous training of Audacy DTC sales process, products, operations, and the Audacy sales story to the local markets.
Manage Amazon eCommerce dedicated success managers staff to help drive DTC digital revenue.
Approximate Time Allocation
25% Client engagement: day to day communication, preparing and running meetings, and drafting and presenting performance reports
20% Analyzing performance, developing growth strategies, planning for new initiatives, and assigning tasks to the team
20% Hands-on work collaborating with Client Success Managers to help clients and resolve issues on the Amazon and eCommerce platforms
35% Support new business development
Qualifications
About You:
Minimum 4 years of experience helping brands grow on Amazon Seller or Vendor
Exceptional written and verbal communication skills with both clients and internal teammates
You must know how to effectively manage clients, proactively solve problems, and keep track of what needs to be done today to achieve tomorrow's goals.
Experience in other parts of Amazon are a plus: Amazon Advertising, Amazon Vendor, Brand Registry, Amazon SEO, etc.
Agency experience is a big plus.
The Ideal Candidate
Positive attitude, good sense of humor, and optimistic outlook on life.
A collaborative and ethical partner whom our clients can trust to guide them through important decisions.
Knows how to ask the right questions to distill larger goals into specific and actionable objectives.
Have high emotional intelligence and empathy to intuitively understand what motivates people's actions.
Organized with excellent time management skills to manage multiple clients at a time.
A natural problem solver and innovative thinker with an ability to identify and resolve new challenges.
Why You'll Love It!
We're a fast-growing eCommerce division with great clients and in-touch, people-first management. This is a fantastic opportunity to work with great brands and advance your skills and career quickly as our eCommerce team and company continue to grow. Audacy is a vibrant group of professionals who value people and collaborative, healthy client relationships. We love the work we do and love working with each other. If you're looking for your next professional home and are a fit for this opportunity, we'd love to hear from you.
Vaccination Requirements
To help promote and ensure the safety of all of our employees and the communities we serve, we require all incoming employees to be fully vaccinated against the coronavirus. If hired, you will be required to provide proof of vaccination, which will be kept confidential. If you are not vaccinated, or partially vaccinated currently, but willing to become fully vaccinated, we invite you to still apply.
Audacy is committed to providing a safe and inclusive work environment for all and we recognize that some individuals may have a sincerely held religious belief as it pertains to the practice of immunization or a medical disability which may prevent them from becoming vaccinated. Individuals who cannot be fully vaccinated due to a sincere religious belief or medical disability may request an accommodation. We request that you refrain from discussing religious beliefs or medical conditions during the interview process. If you believe you need an accommodation, you will have an opportunity to submit your request during the interview process. All requests for accommodation will remain confidential and reviewed by selected individuals within the HR department. We cannot guarantee that all requests for accommodation will be granted. Please refer to our EEO policy and statement below.
About Us
Audacy, Inc. (NYSE: AUD) is a scaled, multi-platform audio content and entertainment company with the country's best radio broadcasting group, a leader in virtually every segment of audio, and America's #1 creator of original, premium audio. Audacy engages over 170 million consumers each month, bringing people together around the news, sports, podcasts and music that matter to them. Learn more at www.audacyinc.com , Facebook (Audacy Corp) and Twitter (@AudacyCorp).
EEO
Audacy is an Equal Opportunity and Affirmative Action Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.
Job Locations USA-MO-St. Louis | USA-FL-Orlando | USA-FL-Miami | USA-TX-Dallas | USA-TX-Austin | USA-TX-Houston
ID 2022-4249
Category Sales
Type Regular
